Academic Program Administrator – (Los Angeles, California, United States)

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The Price School is excited to announce a newly established Academic Program Administrator position within the Office of Student Affairs. This pivotal role will be at the forefront of overseeing the dynamic array of experiential learning programs that is a component of the Price School’s commitment to academic excellence.

The administrator of experiential learning programs will be entrusted with the day-to-day management of our diverse initiatives, including international exchanges, labs abroad, the Price Policy Semester in Washington, D.C. program, degree programs in the nation’s capital, invigorating spring break trips, and our enriching Maymester summer programs. Responsibilities will extend to shaping the vision and objectives of these programs, fine-tuning, and proactively addressing program-related inquiries and challenges.

This role will require expertise in crafting and implementing operational and administrative policies and procedures to ensure the seamless functioning of these programs. They will serve as a central point of contact for students, faculty, and staff, providing valuable resources and guidance. A commitment to fostering a supportive and enriching environment will be integral to the success of these programs. 

Join us in shaping transformative educational experiences at the Price School and take the lead in propelling our experiential learning programs to new heights.

We are seeking an ideal candidate with a proven track record of working with program management and with students in a higher education setting. The candidate for this role will embody leadership qualities, demonstrate exceptional written and oral communication skills, exhibit flexibility and composure when confronted with challenges, showcase creative problem-solving abilities, and thrive as a collaborative team player. 

In addition, the candidate will showcase exceptional organizational skills, demonstrate a meticulous approach to their work, anticipate needs, be perceptive and anticipatory, and take the initiative without being explicitly instructed.  We value smart, efficient work approaches, and the candidate will bring a strategic and innovative mindset to our dynamic educational environment. 

This position is based in Los Angeles at the USC Price School of Public Policy.  This position is full-time with a hybrid work arrangement.

 Job Responsibilities

  • Spearheads the oversight and implementation of experiential learning programs, meticulously developing and implementing operational and administrative policies to ensure seamless program functionality.

  • Assumes the role of day-to-day administrator for experiential learning programs, proactively managing challenges and establishing innovative program precedents and exceptions.

  • Functions as a key academic program resource and subject matter expert, utilizing formal processes and tools to efficiently manage resources and resolve issues.

  • Conducts comprehensive data collection and analysis, presenting insightful reports on program performance as directed or requested.

  • Drafts and generates relevant communication items, orchestrating the production and dissemination of documents to effectively communicate program updates and information.

  • Maintains meticulous records of data and student information pertaining to experiential learning programs.

  • Leads the development and execution of marketing and recruiting strategies, promoting program visibility, sustainability, and growth.

  • Manages financial transactions and processes student and faculty program-related reimbursements with accuracy and attention to detail.

  • Work closely with students on program advisement. Serves as the central point of contact for students, faculty, and staff, providing valuable resources and guidance.

  • Collaborates closely with faculty, staff, and international/domestic institutional partners on matters related to programs, contracts, and partnerships.

  • Collaborate efficiently and strategically with vendors related to information inquiries and contract negotiations.

  • Assesses program effectiveness, modifying goals, and activities for enhanced programming and student engagement.

  • Facilitates travel arrangements efficiently for both individuals and groups as required.

  • Performs additional related duties as assigned or requested, with the university retaining the right to add or modify responsibilities as needed.

Minimum Qualifications

Bachelor’s degree

3 years of work experience

Preferred Qualifications

Bachelor’s degree

5 years of work experience in higher education

Compensation

The annual base salary range for this position is $77,883.71 – $93,548.52. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

About the School

The Sol Price School of Public Policy is organized into four departments: health policy and management, public policy and management, real estate development, and urban planning and spatial analysis. We offer academic programs at the graduate and undergraduate levels in six distinct fields: health policy and management, nonprofit management and leadership, public administration, public policy, real estate development, and urban planning. Much of our research takes place in 18 interdisciplinary research centers and institutes. Price School expertise spans the public, nonprofit and private sectors, with impact that is mission-driven and global. 

USC Price is the second oldest public policy school in the country and is ranked fourth in the U.S. News & World Report rankings of public affairs schools.

USC strongly values diversity, equity, and inclusion and is committed to equal opportunity in employment. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. All genders, BIPOC, LGBTQIA+, people with disabilities, veterans, bicultural/multicultural and bilingual/multilingual individuals are encouraged to apply.

Minimum Education: Bachelor’s degree. Combined experience/education as substitute for minimum education Minimum Experience: 3 years. Combined experience/education as substitute for minimum experience Minimum Field of Expertise: Experience managing learning programs for adults. Proven ability to build and maintain positive relationships with stakeholders. Demonstrated experience in management/leadership roles, building and maintaining relationships with domestic and international stakeholders. Proven budget oversight and planning experience. Outstanding interpersonal, oral, and written communication skills, with exemplary attention to detail. Experience in higher education and/or customer service. Proven ability to plan, implement, and coordinate program logistics. Demonstrated database/data entry experience. Proven project management and problem solving skills, able to handle multiple timelines, changing priorities, and fluctuating workloads.

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