Academic Program Administrator – (Los Angeles, California, United States)

The mission of the USC Suzanne Dworak-Peck School of Social Work is to improve the well-being of vulnerable individuals and communities, advance social and economic justice, and eradicate pressing societal problems in complex and culturally diverse urban environments throughout Southern California, the nation, and the world. Our mission is achieved by providing students with experiential, practice, and competency-based learning, and culturally responsive training that is informed by evidence and best practices.

The USC Suzanne Dworak-Peck School of Social Work, Office of Recruitment and Workforce Development is seeking an Academic Program Administrator. This position will support students navigate scholarships and stipends. This position will also support faculty and staff in the coordination and implementation of certificate, professional and workforce development programs. Lastly, this position will support recruitment activities for all academic programming. Specific responsibilities include:

  • Being a primary point of contact for students, individually and in groups, regarding financial planning, specifically the impact of scholarships and workforce development stipends.
  • Managing the posting/awarding process for scholarships and workforce development stipends.
  • Liaising with the Office of Financial Aid on behalf of students, as appropriate.
  • Working with the faculty coordinator to support recruitment and registration efforts for certificate and professional development programs.
  • Tracking student or participant progress on certificate and professional development programs.
  • Coordinating with relevant offices as needed to facilitate the implementation of activities.
  • Assisting recruitment activities by developing materials and presenting on scholarship, workforce development stipend, certificate, professional development opportunities, and other academic options, including degree programming.

Minimum Education:

  • Bachelor’s degree
  • Combined experience/education as substitute for minimum education

Minimum Experience:

  • 3 years
  • Combined education/experience as substitute for minimum experience

Preferred Qualifications:

  • Masters degree in education, university administration, or other related fields.
  • Knowledge of USC and academic programs, policies, and procedures.
  • 5 years experience working in higher education.
  • Demonstrated experience with Salesforce, SIS, and other university student information systems.

Compensation: The annual base range for this position is $77,883.71-$81,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.


Minimum Education: Bachelor’s degree. Combined experience/education as substitute for minimum education Minimum Experience: 3 years. Combined experience/education as substitute for minimum experience Minimum Field of Expertise: Experience managing learning programs for adults. Proven ability to build and maintain positive relationships with stakeholders. Demonstrated experience in management/leadership roles, building and maintaining relationships with domestic and international stakeholders. Proven budget oversight and planning experience. Outstanding interpersonal, oral, and written communication skills, with exemplary attention to detail. Experience in higher education and/or customer service. Proven ability to plan, implement, and coordinate program logistics. Demonstrated database/data entry experience. Proven project management and problem solving skills, able to handle multiple timelines, changing priorities, and fluctuating workloads.

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