The Associate Director, Finance, Strategy, and Integration (Transplant) is responsible for financial operations oversight of the Transplant Institute, to include insurance compliance, charges, billing, reimbursement and all applicable policies and procedures established by CMS, UNOS, other regulatory agencies, as well as organ procurement organizations. Moreover, complete oversight of the transplant Medicare cost report related tasks and activities. Serves as the primary liaison with the hospital system revenue cycle and finance departments and maintains relationships with those departments that facilitate accurate and complete financial systems for the business of Transplant. In conjunction with the Transplant Administrator, Keck Hospital Business Operations Director, or designee, oversees financial matters including budget preparation, expense monitoring, productivity monitoring, FTE tracking and utilization, revenue tracking, and billing integrity. Works with Clinical Managers to identify, implement, and track progress of cost-savings opportunities. Identifies and pursues operations improvement opportunities, especially the application of technology to improve efficiency and effectiveness. The Associate Director, Finance, Strategy, and Integration (Transplant) will develop and lead strategic and cross-functional programs and overseeing development to ensure project goals are met. Works in partnership with the Administrative Director and other key stakeholders in defining project scope, goals, and deliverables that support strategic plans. Continuously engages with external clients and organizations to capture market intel and grow market share.
Essential Duties:
- Creates annual operating and capital budgets. Develops and distributes comprehensive financial reports on a regular basis. Generates department and service line dashboards and other reporting needs. Ensures all finance related accounting functions are performed in a timely manner.
- Develops and implements procedures to support successful financial performance of the program. Evaluates, develops, and implements monitoring mechanisms for financial performance, within or outside of Strata. Monitors acquisition billing and ensures charges are appropriately dropped and tracked.
- Works with Finance to submit data required for the Medicare Cost Report and ensures compliance with cost report regulations, including monitoring time studies.
- Manages philanthropic and other funds to ensure appropriate documentation for disbursement.
- Completes Standard Acquisition Charge (SAC) and clinic RVU review on a regular basis and as needed.
- Coordinates with the dept’s office management team and Accounting to ensure day-to-day financial tasks are completed (i.e. processing invoices, invoicing, creating and monitoring purchase orders, etc.).
- Manages transplant institute payer contracts and collaborates with appropriate parties for renewal/termination/initiation including appropriateness of rates, for existing or new agreements, as well as single case agreements.
- Creates and submits capital requests. Monitors timely and accurate billing and collection of transplant accounts.
- Ensures timely and coordinated responses to UNOS and payor/network RFI requests.
- Optimizes and monitors judicious use of the living donor fund (plan code WM944). Ensures compliance with all Medicare Cost Report and Insurance related regulatory requirements. Coordinates department activities with appropriate internal departments and affiliates.
- Provides effective Level I management/ownership of various cost centers. Coordinates with operational leads to understand relationship between operations and financials. Develops effective relationships with finance, budget, and compensation personnel across the Enterprise
- Develops dashboards to summarize and report on outcomes, volume, engagement, and other metrics. Utilizes data and benchmarks to support goals and objectives. Defines, improves, and monitors productivity standards. Provides support for analytics initiatives designed to optimize transplant outcomes and performance.
- Partners with leadership to advance improvement initiatives and opportunities. Continually examines ways to improve business relationships with suppliers, community, etc. and proposes ideas for how to implement improvements.
- Facilitates annual goal development for the department in collaboration with leadership. Manages efforts related to space planning for the program.
- Provides regular, effective feedback and coaching for staff. Identifies and implements development opportunities as needed to improve performance. Collaborates with IT as needed to manage transplant’s needs. Supports departmental based quality committees as needed.
- Attends daily huddles and covers other shared management responsibilities as needed. Progressive relevant experience in finance or similar field.
- Develop and implement market specific strategies to achieve and support strategic plans
- Define project scope, goals and deliverables that support strategic business goals in collaboration with the Administrative Director and other key stakeholders.
- Conduct meetings with internal partners, including leadership/management, to ascertain market trends and evaluate key initiatives
- Conduct meetings with managers, clinical navigators and staff to ensure optimal operational processes are maintained to ensure high value service level to patients and external clients
- Communicate continually with management about marketing-related needs and activities
- Monitor daily, weekly, monthly and year-to-date trends (referral patterns from organizations, groups, providers and health plans), stay abreast of market competition and adjust strategies to maximize patient referral volume and revenue growth
- Identifies opportunities for development of new services and program offerings, including new locations
- Partnership with other department leaders, physicians and teams to develop and execute new strategic imperatives and organization processes
- Partner with operations management to develop and optimize processes and workflows, to optimize competitiveness and productivity
- Understand general business principles (e.g., profit/loss, revenue, general finance, and return on investment) and assist in financial
- Analyze and apply market data, prepare accurate, timely analysis and reports to assess business opportunities
- Continuously engage with external clients and organizations to capture market intel and grow market share
- Performs other duties as assigned.
Required Qualifications:
- Req Bachelor’s Degree Degree in Business, Economics, Commerce, Healthcare administration or closely related field.
- Req Master’s degree Master’s in Healthcare Administration
- Req 5 years Professional experience in finance or related health care administration with responsibility for budget management, operations, and staff management, or equivalent.
- Req Proficiency with Microsoft office (i.e., Excel, Word, PowerPoint).
- Req Demonstrates ability to utilize effective, appropriate and diplomatic oral and written communication skills.
- Req Excellent oral and written communication, analytical and collaboration skills. High level of precision and attention to detail. Ability to summarize complex issues into key elements
- Req Ability to work efficiently when faced with frequent interruptions.
- Req Transplant finance and business experience including knowledge of transplant reimbursement and working knowledge of the Medicare Cost Report as it applies to solid organ transplantation.
- Req Demonstrated project management skills.
Preferred Qualifications:
Required Licenses/Certifications:
- Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
The annual base salary range for this position is $133,120.00 – $219,648.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
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