Assistant Director, Graduate Academic Advisement – (Los Angeles, California, United States)

The USC Annenberg School for Communication and Journalism is seeking an experienced and enthusiastic Assistant Director of Graduate Advisement (Student Services Advisor II) to join our collaborative team. Reporting to the Director of Graduate Advisement, the Assistant Director will provide academic advisement for a caseload of more than 200 master’s students while leading departmental initiatives and programs relating to career development and international student support.

Ideal candidates for this position will have a passion for working with, and providing targeted student programming for, a diverse population of students as well as demonstrated experience and success supporting faculty and collaborating with campus colleagues. 

Responsibilities:

  • Provide academic advisement for a caseload of more than 200 master’s students enrolled at USC Annenberg.
  • Maintain student records, monitor student academic progress, and coordinate registration and enrollment activities.
  • Disseminate information to students utilizing novel and innovative, user-friendly approaches. 
  • Work closely with faculty directors of Annenberg’s graduate degree programs on advisement and registration planning; student data collection, management, reporting, and analysis; and to occasionally resolve complex student issues. 
  • Develop and lead programs that support student success, including unique, curated programming for international master’s students and programming relating to career development and alumni engagement.
  • Collaborate closely with Annenberg’s Career Development and Industry Relations teams on new initiatives and programming. 
  • Serve as a liaison to USC’s Office of International Office of International Services and maintain currency on policies, procedures, and regulations pertaining to international students.

Preferred Qualifications and Education:

  • Minimum of 3-5 years of experience in academic advisement or other student-facing support role.
  • Knowledge of USC programs and services and experience with USC database systems.
  • Ability to work independently and as a collaborative team member. Demonstrates a capacity for strategic thinking, problem-solving, sound judgment, effective and constructive communication, initiative, flexibility, resourcefulness, resilience, and a positive attitude.
  • Master’s degree preferred in counseling, higher education administration, or a related field.

Applications should include the following: 

  • Resume or CV (Please note: Our system will allow you to add additional documentation by clicking the “upload” button in the same section where you attach your resume.)

Additional Information:

  • This is a full-time (37.5 hours per week), hybrid, non-exempt (hourly) staff position.

  • The hourly range for this position is $34.10 – $34.87. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

  • Job openings are posted for a minimum of (5) five business days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested.

  • USC has excellent benefits, including health and dental benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans; tuition benefits for staff and their family; central Los Angeles location with easy access to commuter trains, transit subsidy program, buses and free tram pick up services; discounts to sporting and other campus events.

About the Annenberg School for Communication and Journalism

Located in Los Angeles at the University of Southern California, the Annenberg School for Communication and Journalism is a national leader in education and scholarship in the fields of communication, journalism, public diplomacy and public relations. With an enrollment of more than 2,200 students, USC Annenberg offers doctoral, master’s and bachelor’s degree programs, as well as continuing development programs for working professionals across a broad scope of academic inquiry. The school’s comprehensive curriculum emphasizes the core skills of leadership, innovation, service and entrepreneurship and draws upon the resources of a networked university located in the media capital of the world. For additional information, see our website: https://annenberg.usc.edu/.

USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance

Minimum Education:
Bachelor’s degree

Additional Education Requirements
Combined experience/education as substitute for minimum education

Minimum Experience:
3 years

Minimum Skills:
Directly related experience in student services and programming with ability to lead

Preferred Education:
Master’s degree
Doctorate

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