Assistant Director of Admission and Scholarships – (Los Angeles, California, United States)

Assistant Director of Admission and Scholarships

University of Southern California | Rossier School of Education

Los Angeles, CA

Fixed-term position, Full-time, Benefits eligible

*This position is located on the UPC campus and has a hybrid work schedule.

Summary of Position

Reporting to the Associate Director of Admissions and Scholarships, the Assistant Director (AD) contributes to and executes plans of recruitment, admission, and student assistance for the USC Rossier School of Education. The Assistant Director is responsible for meeting recruitment targets in one or more areas of responsibility, plans and coordinates recruitment activities with faculty, program directors, and fellow admission professionals, and provides superior service to prospective students in all aspects of the admission and enrollment process, including recruitment, admission decision-making, and yield activities. The AD contributes to, and works proficiently and successfully within, a team environment and performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

Who you are

We’re looking for an enrollment management professional who will bring a creative spirit to the design, development, and success of an innovative, student-centered, mission-driven strategic enrollment process. They will be results driven and an enthusiastic contributor to the overall enrollment strategy. The candidate must have the ability to be a resourceful team member, be self-driven, a self-starter, comfortable with ambiguity and motivated to move projects forward.

Essential Job Duties and Responsibilities

Recruitment and Outreach

  • Plans and coordinates outreach both on-campus, hybrid, and virtual.

  • Develops recruitment strategies and plans for assigned programs. Manages the efforts of faculty members, volunteers, students and/or student groups and other admission staff to implement plans. Assesses effectiveness of efforts and modifies as needed.

  • Ability to travel locally and domestically during annual recruitment/outreach cycles, including weekends and evenings.

  • Serves as an information resource for the university community. Identifies opportunities to increase program visibility.

  • Prepares informational materials often enlisting input or contributions from others such as faculty, staff colleagues, and students.

Admission and Scholarship

  • Reviews admission files for programs assigned as well as offer support to other graduate programs they do not directly oversee. Makes recommendations for admission in accordance with admission guidelines.

  • Serves on admission and scholarship committees that meet regularly.

  • Identifies and recommends scholarship recipients based in a timely, accurate, and effective way.

  • Maintains professional currency through professional associations and personal commitment to the field.

Yield and Conversion

  • Communicates in person, by telephone and in writing with students about the status of admissions applications and documents all communication and activity in a CRM daily.

  • Counsels applicants on admission policies and procedures. Evaluates and offers solutions to applicant problems and requests regarding admission.

  • Works closely with internal stakeholders to best serve the applicant from inquiry to enrollment

Qualifications:

  • A graduate degree related to business, marketing, communications, education, social sciences or related experience is required.

  • 2-4 years of enrollment management experience in a university setting either undergraduate, graduate enrollment management, admission, scholarships, admission services is required.

  • Possess a strategic understanding of graduate admission and scholarship operations.

  • Previous experience and knowledge with a CRM, application software and knowledge of computerized student information systems is preferred.

  • Ability to use and analyze data, create reports, spreadsheets, electronic presentation software in order to make and communicate data driven decisions.

  • Skilled in interviewing, counseling, conflict resolution, problem-solving and decision-making.

  • Ensures confidentiality and compliance with the Family Educational Rights and

  • Privacy Act (FERPA).

  • Administers assigned budget.

  • Must be able to work with various constituencies including prospective students, current students, alumni, faculty, and staff.

  • Strong interpersonal communication skills, the ability to maintain effective working relationships with clients, co-workers, and vendors, and excellent decision-making, time-management, and planning skills.

  • Ability to work in a fast-paced work environment. Ability to learn quickly, thoroughly, and in detail. Must recognize and adjust to change.

  • Candidates must have the ability to be an enthusiastic and resourceful team member, be self-driven and motivated to move projects forward, and possess the time management skills to manage competing priorities in a highly demanding environment.

  • Proven ability to manage multiple tasks simultaneously; follow through and meet deadlines.

  • Ability to exercise independent judgment.

  • Substantial working knowledge of Microsoft Office Suite including Word, Excel, and PowerPoint. As well as cloud based systems: Google Drive, One Drive, Microsoft Office Teams.

  • Must be committed to and embody the Rossier Mission.

  • The scope of work can be completed in a hybrid work schedule. This means time in the office will be used to complete essential on-site tasks and to have meaningful interactions with staff members, students and the Rossier/USC community. A schedule will be agreed upon between you and your supervisor and is subject to change based on business needs and work performance. There will be a dedicated office space that is shared by you and other members of your team.

The salary range range for this position is $65,000-$70,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Applications should be submitted via usccarreers.usc.edu and should include the following:

  • Resume

  • A cover letter (Our system will allow you to add additional documentation by clicking the “upload” button in the same section where you attach your resume.)

Minimum Education: Bachelor’s degree, Combined experience/education as substitute for minimum education

Minimum Experience: 2 years, Combined education/experience as substitute for minimum experience

Minimum Field of Expertise: Recruitment and admissions experience with knowledge of transfer credit policies and financial aid programs

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