Los Angeles, California
The Department of Psychiatry and Behavioral Sciences at the Keck School of Medicine of USC seeks an Associate Director for Crisis Services within USC Student Health, Counseling and Mental Health (CMH) to join a diverse and dynamic multidisciplinary team who are strongly committed to providing excellent multiculturally and trauma-informed clinical treatment, training, advocacy, prevention, and outreach services. We are seeking candidates who have strong leadership skills/experience/potential and thrive in a fast-paced, collaborative, diverse, collegial, professional environment.
Position Description (Purpose and Scope)
The Associate Director for Crisis Services will develop, oversee, and organize crisis services at CMH. The position will lead the development and implementation of strategies to improve clinical assessment and treatment of students at risk across the Counseling & Mental Health clinic. The position will partner with leadership at the Department of Public Safety (DPS) to coordinate the work of the Mental Health Assistance and Response Team (MHART). The position will also work with other campus partners and case managers at Psychiatry and Behavioral Health Services (PBHS) to ensure effective management of students at highest risk and those needing a higher level of care.
This is a full-time faculty position with an academic appointment in the Department of Psychiatry and the Behavioral Sciences at the Keck School of Medicine of USC and clinical service assignment as the Senior Associate Director/Clinical Director of CMH. Salary is competitive and contingent on experience. A generous benefits package includes: Medical, dental, vision, life insurance, long-term care, disability, malpractice coverage, significant retirement benefits (USC makes a 10% contribution when you contribute 5%); tuition assistance for you and your family; paid professional days and parental leave; access to free continuing education credits through our Grand Rounds lecture series; and generous paid time off. Information about benefits can be found here. The schedule for this position will reflect a hybrid of virtual/remote and in-person functions (this is not a fully remote position).
Description of USC Student Health, Counseling and Mental Health (CMH)
USC Student Health provides a comprehensive campus health program including mental health services, medical services, prevention and health promotion, health communications, the student health insurance plan, and public health services to improve the health of the USC population. Mental Health services support students so that they may achieve their academic and personal goals through the Department of Psychiatry’s Counseling and Mental Health Division (CMH). CMH services include: individual, couples and group counseling; assessment and referral to other professionals and institutions; crisis intervention (including some after-hours coverage); biofeedback; psychiatric evaluations and medication follow-up; consultation; outreach and prevention; and training and supervision.
Specific Duties and Responsibilities:
Under the direction of the CMH Director, the Associate Director for Crisis Services will:
- Oversee the crisis services of Counseling and Mental Health by providing strategic leadership to ensure prompt access, quality, and effective clinical outcomes for students presenting at risk.
- Develop and lead the Mental Health Assistance & Response Team (MHART) program in cooperation with the Department of Public Safety.
- Serve as liaison to community psychiatric hospitals / LPS designated service providers.
- Coordinate or assign coordination with hospital discharge planners for students returning from psychiatric hospitalization.
- Monitor, track, evaluate, and report on the effectiveness of the crisis and MHART services that we offer.
- Support development and expansion of the My Mental Health (CAT-MH survey) initiative through clinical consultation and coordination of after-hours response to students at high or acute risk.
- Monitor the center’s adherence to the High-Risk Policy related to safety consultation and the safety consultation list.
- Supervise the Assistant Director of Crisis Services, the Crisis Coordinator, and crisis team clinicians.
- Serve on the university-wide Student Concerns Team, Threat Management Team, Health Leave Appeals Team, and Interim Action Team.
- Serve on the CMH Directors Team; serve as a “Director-of-the-Day (DOD)” once per week or as needed; attend weekly CMH Directors Team and Clinical Operations meetings.
- Represent CMH, USC Student Health, and the Department of Psychiatry and the Behavioral Sciences.
- Provide/conduct individual assessment and diagnostic sessions, short term counseling/ treatment, group therapy, routine and urgent intake, crisis intervention, referral, triage, case consultation, third party consultation, and after-hours coverage to USC students.
- Collaborate and consult with other mental health providers, service providers, and campus and community partners.
- Cover on-call emergencies, serve on a backup coverage rotation, being the second on call to the Proto-Call service.
- Supervise a group of senior faculty clinicians; hold weekly small group meetings; provide clinical consultation; review and approve time off and continuing education requests.
- Attend weekly multidisciplinary faculty and staff meetings.
- Attend and contribute to various CMH, Student Health, Psychiatry Department and campus meetings, fostering educational objectives and a consultative collegial environment.
- Participate in yearly merit review and performance evaluations, peer review, and other unit, departmental, and division teams and committees.
- May supervise interns and practicum students; present didactic training in seminars for social work, marriage & family therapy, and psychology practicum interns on theories, interventions, or diagnoses; and provide psycho-educational workshops to USC faculty, staff, and students.
- Attend Psychiatry Department Grand Rounds, Social Justice Forums, and Department Matters meetings; as well as Student Health all-staff meetings.
- Serve on committees, as desired/assigned.
- Perform other duties as necessary or assigned.
- Master’s or higher degree in social work, marriage & family therapy, counseling, psychology, or related field.
- Licensed or immediately license-eligible in the state of California.
- Strong appreciation and skills for interacting with young adults (e.g., college students, graduate students, international students, etc.) including work experience on a college campus.
- Multicultural competency in working with students of color, students from all economic classes, first generation students, LGBTQ+ students, and international students.
- Must possess excellent verbal and written communication skills.
- At least 3 years of experience coordinating/overseeing clinical and crisis intervention services to college students and/or the transitional age youth (TAY) population.
- Supervision experience of trainees, student workers, graduate assistants, faculty, and/or staff.
- Significant clinical experience and/or crisis intervention experience.
- Resilient, self-aware, and can thrive in a fast paced, demanding environment.
- Ability to balance autonomy, accountability, and collaboration.
- 5 or more years of experience coordinating/overseeing clinical and crisis intervention services to college students and/or the transitional age youth (TAY) population.
Application Deadline: Until position is filled.
Starting Date: Negotiable
The Department of Psychiatry and the Behavioral Sciences is committed to attracting and nurturing a diverse community dedicated to providing culturally informed, high-quality behavioral healthcare to a multicultural population. Both in our work environment and clinical practice, we embrace diversity across multiple dimensions. We aim to provide a safe, inclusive environment for our faculty, staff, residents, fellows, trainees, volunteers, patients, colleagues, and the multitude of stakeholders with whom we work. Through our clinical services, educational programs, research studies, and policy initiatives, we are committed to addressing health care disparities for historically underserved groups; to combating racism and anti-Blackness at all levels; and to promoting and ensuring social justice.
The annual base salary range for this position is $105,000-$145,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC strongly values diversity, equity, and inclusion and is committed to equal opportunity in employment. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. All genders, BIPOC, LGBTQIA+, people with disabilities, veterans, bicultural/multicultural and bilingual/multilingual individuals are encouraged to apply.
The University of Southern California (USC), founded in 1880, is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students and staff that make the university what it is.
To apply, please submit CV/resume, cover letter expressing interest in and fit with the minimum and preferred qualifications, and 3 letters of recommendation
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