Director of Recruiting Operations – (Los Angeles, California, United States)

The University of Southern California (USC) is one of the world’s leading private research universities. An anchor institution in Los Angeles and a global center for arts, technology, and international business, USC is also one of the largest private employers in the City of Los Angeles.  We are searching for exceptional individuals to help us fulfill our mission: developing individuals and society as a whole through the cultivation and enrichment of the human mind and spirit. As an employee of USC, you will be part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students, and staff that make the university what it is.

World-renowned for its unparalleled combination of academic and athletic prowess, USC has a storied history of collegiate and Olympic success. The vision of the USC Department of Athletics is to be the most student-athlete centered athletics program in the country. USC Athletics is committed to serving and empowering its student-athletes by providing the support, resources, and environment for student-athletes to pursue a world-class education; engage in a meaningful and fulfilling college experience; transform into the best versions of themselves; compete for championships; and prepare to thrive after USC. A member of the Pac-12 Conference and Mountain Pacific Sports Federation, USC is proud to support nine men’s (baseball, basketball, football, golf, swimming and diving, tennis, track and field, volleyball, water polo) and 12 women’s (basketball, beach volleyball, cross country, golf, lacrosse, rowing, soccer, swimming and diving, tennis, track and field, volleyball, water polo) teams across 12 athletics venues.

Job Description:

USC Athletics is looking to hire a Director of Recruiting Operations to join our staff and student community of 600+ individuals.  This role is charged with assisting in the development, implementation, and monitoring of strategies for football, student-athlete and recruiting operations.  This incumbent will assist the USC Football program with carrying out the athletic department and football program’s mission to recruit and retain the best and brightest student-athletes for the University of Southern California.

This position is responsible for promoting the philosophy and objectives of the intercollegiate athletics program, including adherence to all department policies and procedures, as well as rules and regulations of the university, conference, and the NCAA.

Required Qualifications: 

  • Ability to collaborate and work together as part of a team.

  • Motivated, self-starter, with ability to work effectively and efficiently with project deadlines.

  • Proficiency in navigating and maintaining databases.

  • Ability to accurately read and understand written materials and instructions.

  • Detail oriented for accuracy of data and information.

  • Highly organized and able to handle multiple projects and deadlines.

  • Able to produce reports and complete work within deadlines.

  • Strong initiative to solve problems.

  • Able to work well with interdepartmental teams and initiatives.

  • General office skills such as multi-line phone, copying, filing, faxing, and mail.

  • Customer service.

  • Able to communicate well and build rapport quickly with prospective and current students, parents, coaches, staff, administrators, and other key stakeholders.

  • Able to gain and maintain working knowledge of university, conference, and NCAA rules and regulations.

  • Excellent written and communication skills.

  • Able to assess, prioritize and execute an array of important tasks around shared priorities.

  • Project and event planning and execution experience.

  • Proficiency in Microsoft Office Suite.

  • Excited to thrive in a fast-paced environment, while maintaining high standards for all work performed.

  • Knowledge of and experience working in higher education preferred.

  • Understanding of the unique culture and needs of college athletes preferred.

Reporting directly to the Executive Director of Recruiting, the Director of Recruiting Operations will work in collaboration with key members of the USC Football recruiting team, football program, and athletics department. 

This position serves a diverse student and staff population, must demonstrate a commitment to improving outcomes for historically under-served populations, and is expected to contribute to the program’s diversity, inclusion, and equity efforts. USC Athletics is committed to increasing diversity in its staff and welcomes applications from persons of all backgrounds, ethnicities, races, genders, and sexual orientations.

This is an exempt position with work expected to include nights, weekends, holidays, and non-traditional hours.

The Director of Recruiting Operations will help execute all on-campus football, recruiting and special event programming, with primary focus on official visits, unofficial visits, game day recruiting programming, and junior days. In addition, this person will accomplish tasks associated with all USC Football operations & team events.

Examples of associated tasks include:

  • Organizing and logging all recruiting event ticket lists, staff tickets, time management planning, practice guests, and recruiting correspondence.

  • Management of the USC Football Game Day/Student Office Assistant Program, providing support and highly critical guidance, rooted in proficient quality service.

  • Assisting with and executing events with an eye toward ensuring first-class, mission-consistent experiences for future student-athletes.

  • Collaborating with Executive Director to assist with additional operation processes associated with all “off-the-field” activities.

The Director of Recruiting Operations will also be responsible for assisting the Executive Director with proactive compliance practices and initial eligibility.

Associated tasks include:

  • Promoting an atmosphere of compliance and assisting Executive Director with monitoring recruiting practices, educating coaches, and logging all compliance-related activities.

  • Logging all email and phone correspondence associated with compliance activity for the Executive Director and Head Football Coach.

  • Assisting coaches with travel, reimbursement forms, ticket requests, and additional clerical duties.

The Director of Recruiting Operations will assist the Executive Director with all forms of recruiting correspondence, including social media communications, recruit mailers, email, and questionnaires.

Examples of associated tasks include:

  • Collaborating with the recruiting and communications staff to develop themes, content ideas, and shared verbiage to enhance consistency and branding of recruiting communication.

  • Guiding student office assistants with mass production tasks associated with mail, email, text correspondence.

  • Exploring the enhanced application of data analytics to the Football recruiting process to increase efficiency and potency of efforts.

  • Promotes an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Code of Ethics.

Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

Qualifications:

  • The ideal candidate will possess a bachelor’s degree and three years of experience. Combined experience/education as substitute for minimum education. Experience in recruiting operations, office management, or another related field preferred.

  • Experience working in higher education and/or a sports related field ideal.

  • Experience managing teams.

  • Advanced skills using social media, spreadsheets, and desktop publishing.

  • Working knowledge of university, conference, and NCAA rules and regulations.

Salary Range:

The annual base salary range for this position is $89,799.64-$110,704.11. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

To Apply:

All candidates must submit a (1) resume or curriculum vitae, (2) and cover letter explaining the candidate’s interest in working at USC, qualifications for the position, impact the candidate would make on the department of athletics and how the candidate would contribute to the departments goal of promoting diversity, inclusion, and equity in higher education and sport. Additional materials may be requested at a later date. All USC employees will undergo reference checking and background screening prior to hire.

USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. 

-Ability to collaborate and work together as part of a team.

-Motivated, self-starter, with ability to work effectively and efficiently with project deadlines.

-Proficiency in navigating and maintaining databases.

-Ability to accurately read and understand written materials and instructions.

-Detail oriented for accuracy of data and information.

-Highly organized and able to handle multiple projects and deadlines.

-Able to produce reports and complete work within deadlines.

-Strong initiative to solve problems.

-Able to work well with interdepartmental teams and initiatives.

-General office skills such as multi-line phone, copying, filing, faxing, and mail.

-Customer service.

-Able to communicate well and build rapport quickly with prospective and current students, parents, coaches, staff, administrators, and other key stakeholders.

-Able to gain and maintain working knowledge of university, conference, and NCAA rules and regulations.

-Excellent written and communication skills.

-Able to assess, prioritize and execute an array of important tasks around shared priorities.

-Project and event planning and execution experience.

-Proficiency in Microsoft Office Suite.

-Excited to thrive in a fast-paced environment, while maintaining high standards for all work performed.

-Knowledge of and experience working in higher education preferred.

-Understanding of the unique culture and needs of college athletes preferred.

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