Manager of Business Partnerships – (Los Angeles, California, United States)

The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, staff, students and alumni that make the university what it is.

USC values diversity and is committed to equal opportunity in employment. USC University Advancement is committed to fostering a diverse, equitable, and inclusive culture in which all advancement staff and our stakeholders have the opportunity to connect, belong, and grow while supporting the USC’s mission, values, and goals.

The USC Alumni Association (USCAA) – within the Division of University Advancement – supports the overall advancement of USC by engaging alumni, building a culture of philanthropy among the Trojan Family, and being the representative voice for all USC alumni. With close to 500,000 members worldwide, USCAA provides benefits, services and opportunities to connect Trojans to one another and the University through signature events and programs including reunions, industry networks, school-based and regional groups, affinity networks and multicultural alumni associations.

The USCAA is seeking an organized, collaborative and creative professional for the position of Manager of Business Partnerships. Reporting to the Director of Business Partnerships, this position will be responsible for the following:

  • Manages fulfillment and execution of business partnership agreements, member benefit programs, and merchandise programs that provide value to diverse segments of the USC alumni population, while providing significant revenue to the USCAA.

  • Creates and administers partner and program marketing calendars. Monitors schedules, production, distribution and other details to ensure timely completion and quality control of marketing activities and inclusions in USCAA publications.

  • Liaises and works collaboratively with internal and external partners to accomplish partner and program marketing and benefit fulfillment goals.

  • Collaborates across USCAA programs to integrate partnership programs with member services, engagement and other outreach programs.

  • Coordinates the fulfillment and execution of event sponsorship assets as defined in partnership contracts, and assists Events and Engagement teams with fulfillment and execution of stand-alone USCAA signature event sponsors.

  • Coordinates appropriate use of University and/or department logos emblems and indicia as it relates to partner marketing.

  • Collects and analyzes data related to the performance of partnerships, member benefit programs, and merchandise programs. Generates reports and makes recommendations to aid management with decision-making. Implements program modifications as necessary in order to ensure achievement of goals and objectives.

  • Provides timely reporting of marketing metrics and results of individual marketing assets and event activations to partners. Prepares annual partner marketing reports.

  • Co-manages USCAA football game-day Membership and Benefits tent (includes serving as one of the on-site leads for home games).

  • Assists with industry research, lead generation and the partner activation process.

  • Assists with content creation for member benefit publications.

  • Assists with the management of department budget, including the creation of partnership invoices, generating payment requests for department expenses, and submitting deposit paperwork for partner payments.

Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

Required Qualifications:

  • Bachelor’s degree

  • At least two years of related work experience

  • Proficiency in Microsoft Word, Excel, PowerPoint

  • Demonstrated, strong verbal and written communication skills

  • Strong organizational skills, and the ability to meet deadlines across simultaneous projects

  • Excellent customer service and interpersonal skills

Preferred Qualifications:

  • Project management experience

  • Knowledge of marketing and business management

  • Knowledge of the principles, practices, concepts and methodology of marketing

  • Experience with CRM and email marketing platforms (Salesforce Marketing Cloud preferred)

  • Experience with Airtable platform or similar project management platform

Required Documents and Additional Information

Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.

The budgeted salary range for this position is $75,000 – $77,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC has excellent benefits, including health benefits for staff & their family with access to the renowned university medical network; retirement plans when you meet the Program’s eligibility period; tuition benefits for staff & their family; free professional development online courses; central Los Angeles location with easy access to commuter trains, buses & free tram pick up services; discounts to football, basketball & other campus events.

The University of Southern California values diversity and is committed to equal opportunity in employment.

Minimum Education: Bachelor’s degree, Combined experience/education as substitute for minimum education
Minimum Experience: 3 years, Combined education/experience as substitute for minimum experience
Minimum Field of Expertise: Thorough knowledge of marketing and business management. Knowledge of the principles, practices, concepts and methodology of marketing. Demonstrated verbal and written communication skills.

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