Medical Assistant – Street Medicine – (Alhambra, California, United States)

The Department of Family Medicine of the Keck School of Medicine of USC provides care for every member of the family, across generations and over lifetimes. We aim to enhance the quality of life for underserved and vulnerable patients while educating future generations of highly skilled, compassionate primary care specialists. Our goal is to combine education, patient advocacy, and evidence-based research to advance family medicine and geriatrics.

Our Department is seeking a Medical Assistant to work on a multi-disciplinary team to provide transitional primary care to the unsheltered homeless individuals living within Los Angeles County.  The ideal candidate must have a commitment to providing high-quality care for complex patients, be dedicated to working and developing a collaborative team model of care, and have experience working with both physical and behavioral health diagnoses.

This is a full-time, in-person position out of the Alhambra, CA campus.

Street Medicine Medical Assistant duties include but are not limited to:

  • Performs vitals and medical history for providers and nursing staff.
  • Conducts follow-ups with patients via phone calls, encampment visits, and visits to other settings where patients can be found. 
  • Uses multiple electronic platforms to gather patient information; documents appropriately and maintains medical records
  • Provides client care in a manner that is both non-discriminatory and non-judgmental
  • Works cooperatively with other clinical personnel and exhibits excellent working relations with patients, visitors, and staff, effectively communicating Street Medicine’s mission
  • Act as a patient advocate and liaison between the patient and community agencies (i.e., Housing for Health, Department of Human Services, hospitals, etc.) and ensures that patient needs are met with rights maintained; consults and collaborates with community providers to ensure continuity of care.
  • Works closely with Street Medicine Registered Nurse, Nursing Supervisor and Clinical Coordinator, Physician/ Physician Assistant/Nurse Practitioner, and several team members of the multi-disciplinary team
  • Assists in medical services, office procedures, and a variety of hands-on patient care tasks and relays all appropriate health information to necessary personnel
  • Ability to schedule patient appointments and encounter patients using the EMR Appointment Scheduling/Encounter Registration Programs.
  • Must have the skills to perform venipuncture and specimen collection, immunization administration based on provider orders, and overall patient care based on established policies and protocols.


  • Required: Phlebotomy Certification
  • Preferred: California Certified Medical Assistant (CCMA)
  • Preferred: Bilingual English/Spanish

The hourly rate range for this position is $18.75 – $23.65. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Minimum Education:
Specialized/technical training

Addtional Education Requirements
Combined experience/education as substitute for minimum education

Minimum Experience:
1 year

Minimum Skills:
Certificate of completion from medical assistant program.
Experience in medical office management, medical secretarial and medical assistance.

Preferred Education:
Related undergraduate study

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