Program Assistant – (Pasadena, California, United States)

The School Programs and Education Coordinator will manage day-to-day operations of the USC Pacific Asia Museum’s School Tours and Distance Learning Programs as well as assist with other k-12 and education initiatives and events, including the Lunar New year Festival, Free 2nd Sunday program, USC PAM Teen Ambassadors Program, and Teacher Institute@PAM. This role is responsible for securing and scheduling schools for tours, scheduling transportation as part of the Free Bus Scholarship program, maintaining program supplies, communicating with teachers and teaching artists, collaborating with docents, managing volunteers, and other related tasks. The coordinator will be instrumental in supporting new school initiatives at the USC Fisher Museum of Art. This role reports to the Education and Engagement Manager.


  • Schedule school and special request tours
  • Maintain and update tour applications
  • Secure bus transportation for select schools
  • Work with PUSD coordinators to schedule schools for My Masterpieces program
  • Communicate with teachers
  • Support docents in upholding tour content and quality
  • Assist Manager with docent training
  • Manage volunteer database and be point person for volunteer core
  • Maintain all calendars with tour information
  • Schedule teaching artists for tour workshops
  • Communicate with docents regarding tour scheduling and cancellation
  • Process vendor invoices
  • Order and maintain program supplies
  • Attend school outreach events
  • Foster relationships with schools, teachers, and the museum
  • Maintain surveys and collect program data
  • Assist with assembling materials for programs
  • Assist with USC PAM Teen Ambassadors Program, Lunar New year Festival, Free 2nd Sunday program
  • Assist other events as needed
  • Provide feedback and content support for Manager
  • Possible curriculum support


  • Bachelor’s degree in education, art history, museum studies, fine arts or a related field is preferred.
  • Minimum of 2 years of experience in museum/ arts education or non-profit coordination
  • Excellent, proven communication skills along with strong writing, verbal, and public speaking skills needed for interacting with educators, museum staff, and other constituents 
  • Ability to work productively with diverse constituencies, including schools, community partners, and the public
  • Proven skill at assisting large and small-scale events and projects
  • Aptitude for detail and ability to work both independently as well as in a team setting
  • Proficiency in Microsoft Office is required.

In addition, the successful candidate must also demonstrate, through ideas, words, and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication, and accountability.

Weekly Schedule: Full-time, in-person Tuesday-Friday, remote Monday optional, weekends as needed

The hourly rate range for this position is $23.33 – $25.27. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.


Minimum Education:
– Bachelor’s degree
– Combined experience/education as substitute for minimum education

Minimum Experience:
– 1 year
– Combined education/experience as substitute for minimum experience

Minimum Field of Expertise:
– Administrative support services

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