Clinic Assistant – (Los Angeles, California, United States)

The University of Southern California (USC) is one of the premiere private research universities in the world. The central mission of USC is the development of human beings and society as a whole through the cultivation and enrichment of the human mind and spirit. The principal means by which this mission is accomplished are teaching, research, artistic creation, professional practice and selected forms of public service.

The USC Division of Biokinesiology and Physical Therapy was founded in 1945. Since its inception, USC has been a pioneer of the physical therapy profession and a leader in both physical therapy research and education. Currently ranked as the #1 program in the nation by US News & World Report, the USC Division of Biokinesiology and Physical Therapy continues to be a prestigious center of excellence for the clinical practice, education, and research of physical therapy. With physical therapy becoming one of the fastest growing medical professions, the Division understands how important it is to be on the forefront of innovative knowledge, research, and experience.

The Division of Biokinesiology and Physical Therapy is seeking a Clinic Assistant/Physical Therapy Aid to enhance the patient experience at the USC Physical Therapy practice at the University Park Campus.  This individual will support the physical therapist within the clinic by improving efficiencies, perform both non-patient and patient related tasks. 

Job Accountabilities:

  • Schedule patient appointments, answers general questions, obtains authorizations and pre-authorizations for patient care services.  Schedules appointments with ancillary departments or other care providers as needed.  Maintains master calendar for physician(s).

  • Ensure patient charts are prepared prior to appointment including x-rays and pertinent lab work, make arrangements to obtain any special equipment needed.  Sets up exam rooms, assists physician with exams as needed, monitors patient flow.

  • Reviews and codes charge slips for patient care services rendered and/or surgeries performed.  Develops supporting documentation for insurance claims and submits claims to insurance carriers.

  • Maintains files and records, oversees equipment and office supply inventory.  Photocopies, collates, faxes, distributes, mails, and performs errands.  Reads and prioritizes incoming mail.  Handles or routes as appropriate.

  • Maintains calendar for supervisor. Schedules meetings, depositions, etc.  Makes arrangements for travel and lodging, facilities, equipment, parking, refreshments and other related details.

  • Performs other related duties as assigned or requested.  The University reserves the right to add or change duties at any time.

The Trojan Family Rewards:

We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families including. For more information please visit

This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!

As an equal opportunity employer, USC values and promotes diversity, equity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.

USC has great minds that transform the world with their talents and research. Will you be one? Join us!


The hourly rate range for this position is $16.04 – $16.50. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Minimum Education: High school or equivalent
Minimum Experience: 1 year, Combined education/experience as substitute for minimum experience
Minimum Field of Expertise: Medical office management and medical secretarial experience.

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