Research Administrator Jobs

Environmental Services Worker – EVS – Per Diem 8 Hour Rotating Shifts (Non-Exempt) (Union) – (Los Angeles, California, United States)

Environmental Services Worker will maintain a clean, attractive, and safe hospital environment for patients, staff, and visitors through a systematic application of cleaning procedures.Essential Duties:Maintains established orderliness, cleaning, and safety standards set by the department.Complies with proper patient room cleaning policies.Properly dispose of: • Trash • Empty Container • Packing Boxes • Biohazard / Medical Waste • HIPAA Information • Biohazard • Pharmaceutical • Batteries • And any other hospital-generated wastePractices Infection Control Standards/RequirementsScrubs, refinishes, burnishes, and cleans carpets/chairs in public, ancillary, patient, surgical, and office areas of the facilityDusts, mops, and cleans public, ancillary, patient, surgical, and office areas of the facilityCompletes high and low dusting on vertical and horizontal surfaces following departmental proceduresObserves and reports items and equipment in need of repair to appropriate person.Cleans and disinfects all fixtures in public, ancillary, patient, surgical, and office areas of the facilityAccording to Department policy cleans, disinfects, and replenish supplies in restrooms in both public and patient areasRemoves and replaces sharps containers, pharmaceutical, and biohazardous containers according to hospital policyResponsible for documenting performed tasksDemonstrates behavior that supports the USC University Hospital missionAttends required Orientation and Training SeminarsDemonstrates respect and positive interpersonal skills with patients, clients, the public, managers, co-workers – a team playerAny additional duties as assigned.Required Qualifications:OR the equivalent combination of experience and education that would demonstrate the capability to successfully perform the essential functions of this position.Req 6 – 12 months Customer Service experience in a team-oriented, high-volume, fast-paced, guest-centric environment ORReq 6 – 12 months Healthcare Housekeeping, Hotel, or Hospitality experienceReq Ability to read and write Basic English.Req Demonstrate excellent customer service behavior.Req Able to function independently and as a member of a team.Preferred Qualifications:Pref High school or equivalentRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $17.00 – $28.92. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Medical Assistant – LV Durango Family Medicine Clinic – Full Time 10 Hour Days (Non-Exempt) (Non-Union) – (Las Vegas, Nevada, United States)

Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information. Schedules diagnostic tests ordered by the physician as needed. Performs various office and clerical duties. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assigned.Essential Duties:1. Determines patient care needs and directs patients accordingly.2. Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flow.3. Prepares patients for examinations. Obtains and records vital signs.4. Ensures health care delivery areas are fully stocked, organized, cleaned, and disinfected.5. Maintains files and records, oversees equipment and office supply inventory. Photocopies, collates, faxes,, mails. Reads and prioritizes incoming mail. Handles or routes as appropriate.6. Ensures that physician orders for medications and treatments are implemented by the appropriate staff.7. Provides coverage/relief for co-workers. Communicates directly with co-workers the status of all patients when providing coverage.8. Assists the physician with exams and procedures.9. Records patient information in chart//EHR according to Joint Commission standards. Maintains a professional demeanor.10. Obtains blood sample specimens by venipuncture or capillary methods in response to requests for testing by clinicians, with appropriate consideration for the age of the patient.11. Receives and screens specimens with regard to acceptability as defined by established guidelines.12. Processes, distributes or packages all specimens received.13. Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate from an accredited school of Medical Assistant Certificate/Diploma program.Req Ability to communicate effectively in English both verbally and in writing.Preferred Qualifications:Pref 1 year; Combined education/experience as substitute for minimum experience Experience in acute care settingPref Knowledge of medical terminology preferred.Pref Familiarity with word processing, GECB, COR, Cerner, ProSolv, and scheduling software is preferred.Required Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Certification – Job Relevant Current Medical Laboratory Personnel License – NV. If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date.The hourly rate range for this position is $17.50 – $27.01. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Associate Dean and Director, Marshall Career Services – (Los Angeles, California, United States)

USC Marshall is seeking an experienced and purpose-driven Dean and Director of Marshall Career Services to The Associate Dean and Director of Marshall Career Services will have direct responsibility for the placement of graduate and undergraduate students across all its programs Reporting directly to and working closely with the Senior Vice Dean for Academic Programs, the Associate Dean will ensure the successful operation and continuous enhancement of our career services and play a crucial role in driving the student success strategy for the USC Marshall School of Business, in alignment with its vision.This leadership position offers a unique opportunity to shape the future of our business education and influence the next generation of global business leaders.In addition to embodying the USC Unifying Values, the ideal candidate will have a strategic approach to supporting the university’s goals and strategic plan to become a national leader in student affordability and accessibility, attracting top students, and in making a national and global impact.Key Responsibilities Include:  Strategically lead and inspire the school’s career services team to achieve successful career placement outcomes for the school’s undergraduate, masters’ and MBA programs.Design and execute comprehensive career education programming, facilitate networking events, build, and enhance employer partnerships, and support student career clubs, with a tailored approach to meet the diverse needs of our students, including those of international students.Cultivate a people-centered, student-first culture within the career services department, fostering collaboration with senior leadership and faculty across the school, and in the university to align with and advance the school’s strategic objectives.Build and implement a forward-thinking vision for the school’s career services, ensuring alignment with the school’s overarching mission.Ensure the meticulous collection and reporting of career placement data, maintaining the highest standards of accuracy and transparency.Develop and manage budgets covering operations, endowments, and sponsored projects. Make major budgetary and resource allocation decisions. Provide financial status reports as needed.Collaborate closely with admissions and program leadership to align career services with student recruitment and academic objectives.Act as a prominent representative and thought leader for the business school, offering expertise and support to peers, responding to media inquiries, and engaging with professional associations and industry partners.Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.Preferred Qualifications:Ten years of progressively responsible experience in higher education and student affairs/program administration preferred.Demonstrated experience in leadership, strategic planning, oversight, and coordination in student programs.Proven successes in leading large teams for student successDemonstrated experience with collaborative projects.Have effective team building and team management skills.Possess strong conflict-resolution skills.Demonstrated ability to be flexible and adaptable in the face of changing priorities and fluctuating workloads.Experience interacting and communicating with senior administration and faculty.Strong communication skills: oral, written, and interpersonalProficient software skills, including Excel and PowerPoint.Minimum Qualifications:Minimum Education: Master’s degreeMinimum Experience: 7 yearsMinimum Field of Expertise: Directly related program management experience. Expert knowledge of the field, teaching experience and/or active in research. Ability to manage sponsored projects and fundraising.Anticipated Hiring Range: The annual base salary range for this position is $177,994.81 – $231,786.43. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Required Documents and Additional InformationResume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested.USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions*; tuition benefits for staff and their family; free Professional Development classes.The University of Southern California is an Equal Opportunity Employer that Values Diversity.Why join the USC Marshall School of Business?USC is a leading private research university located in Los Angeles – a global center for arts, technology, and international business. As the city’s largest private employer, responsible for more than $5 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic schools and units. As a USC employee, you will enjoy excellent benefits and perks and be a member of the Trojan Family – the faculty, staff, students, and alumni who make USC a great place to work.About The Marshall School of Business: The Marshall School of Business is one of the premier business schools in the country, consistently recognized for its outstanding array of MBA, specialized MS and undergraduate programs. The Marshall School of Business is ideally positioned to address the challenges of a rapidly changing business environment and is ranked as one of the country’s top schools for accounting, finance, marketing, consulting, entrepreneurship, and international business studies.USC Marshall builds on the unique opportunities that stem from its Los Angeles location on the Pacific Rim, its interdisciplinary and impactful research, the momentum generated by the University of Southern California, and the unparalleled engagement of the Trojan Alumni Family. With ready access to industries defining the new business frontier, including biotechnology, life sciences, media, entertainment, communications, and healthcare, this vast network offers USC Marshall graduates exceptionally strong support for success in the global marketplace.For more information on the USC Marshall School of Business, visit: www.marshall.usc.edu.#LI-AW1.

Clinical Assistant or Associate Professor of Neurology and Pediatrics (Practitioner) CHLA – (Los Angeles, California, United States)

The University of Southern California (USC), founded in 1880, is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students and staff that make the university what it is.The Division of Neurology, Children’s Hospital Los Angeles and the Keck School of Medicine of the University of Southern California (USC) are actively seeking an epileptologist as a full-time faculty member for the position of Clinical Assistant Professor/Associate Professor of Neurology and Pediatrics (Practitioner) to join its current team of 28 faculty members. The ideal candidate will have experience in epilepsy surgery, LTM, CURRY software, Stereoelectroencephalography and transcranial magnetic stimulation as well as dietary therapies.There will be flexibility in the profile offered for this position. We encourage both academic epileptologists interested in research and training, and more clinically oriented epileptologists to apply.Division of Neurology:The Division of Neurology is part of the Neurosciences Service Line (the Neurological Institute) which has been highlighted as a key service line by the hospital. The Division of Neurology is currently undergoing rapid expansion with the development of comprehensive clinical general and sub-specialty child neurology programs as well as enhancement of its research portfolio. A brand-new integrated clinic space for the Divisions of Neurology and Neurosurgery opened in the Spring of 2021. The goal of the Neurologic Institute is to offer comprehensive and integrated neurologic services in a patient-centered environment. Neurology & Neurosurgery has been consistently ranked nationally among one of the programs in US News & World Report rankings.CHLA is a busy urban teaching hospital with a diverse patient population. There is a very active outpatient neurology clinic with subspecialty programs in neuromuscular disorders (MDA), epilepsy (including a Level 4 epilepsy center providing surgical resection, Neuromodulation, and ketogenic diet), movement disorders (including deep brain stimulation and baclofen pump), neuro-intensive care, pediatric stroke, neurocutaneous disorders and demyelinating disorders. Our faculty currently provide outpatient clinical services to CHLA and five satellite clinic locations within the greater Los Angeles area.Comprehensive Epilepsy Center:Our group has considerable clinical and neurophysiologic resources. We have pediatric board-certified epileptologists with a busy epilepsy surgery program offering ECoG-guided resections, phase II studies with implanted grids/strips and depths, stereo-EEG, EEG source localization and minimally invasive laser ablation. We have a large VNS program and have initiated pediatric RNS. We have a robust pediatric epilepsy clinical trial program. CHLA has an active outpatient EEG lab, a dedicated 6-bed pediatric EMU, wired video EEG playroom and neuro-critical care EEG monitoring service. Our Comprehensive Epilepsy Program includes a spectrum of multi-disciplinary Epilepsy Surgery, Ketogenic Diet Therapy, Epilepsy Genetics and New Onset Seizure Clinics. Our epilepsy program is supported by seven advanced practice providers. The CHLA Center for Personalized Medicine has a strong relationship with our epilepsy team and all testing for epilepsy genetic syndromes can be performed in-house with support from affiliated genetic counselors. Inition, the Division of Neurology has an ACGME-approved pediatric epilepsy fellowship program(up to 2 spots per year), and an ACGME approved Epilepsy-Genetics fellowship (1 spot per year) in addition to the ACGME-approved child neurology residency program which operates in collaboration with the KSOM LAC + USC/University Hospital.      The annual base salary range for this position is $95,904-$417,709.  When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.                                                                                                                                                               —               Academic appointments through the Keck School of Medicine of USC is available at a level appropriate to training and experience. CHLA and USC strongly values diversity and is committed to equal opportunity in employment. Women and men, and members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply.USC is an equal opportunity, affirmative action employers. The division greatly values diversity and is committed to building a vibrant and culturally diverse community of faculty that best reflects the patients and families that we serve. Individuals from underrepresented groups in medicine are especially encouraged to apply.For inquiries, please contact:Diana Babayan, MPH, MBAAssociate Director, Neurological InstituteChildren’s Hospital Los Angelesdbabayan@chla.usc.edu323-361-8963

Support Coordinator – Derm-Plastics Clinic – Full Time 8 Hour Days (Non-Exempt) (Union) – (Los Angeles, California, United States)

As a part of the Ambulatory clinic, provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. Excellent interpersonal and communication skills to coordinate multiple appointments with many multi-specialty clinical services. Participate in a variety of duties associated with daily clinic preparation process, from customer service, message distribution, procedure scheduling, encounter registration, and referrals management.Must be highly flexible, enthusiastic, have a proactive approach, work efficiently under pressure and work efficiently in a team environment. Must be comfortable with computers and medical terminology. In depth knowledge of major insurance plans and types of coverage provided, including government health programs.Essential Duties:Clerical • Has thorough understanding and expertise in the use of computer systems, e.g. Cerner and GE Centricity Business. Demonstrates accuracy and thoroughness in entering information into computer systems. • Processes new referrals in a timely manner; this includes obtaining required outside medical records, entering demographic information into computer system, providing medical records to physician I multidisciplinary team for review, verifying insurance and obtaining authorization for visits and procedures. • Schedules patient’s evaluation and clinic appointments in a timely manner, and at the request of the physician, while accommodating patient’s needs. This includes but not limited to: laboratories, diagnostic testing and consultations as needed. Fulfills other department scheduling functions per department procedures and protocols. • Proactively manages clinic schedules, including reviewing master schedule and anticipating requirements and changes based on activity levels to create a well-managed operational flow and positive patient experience. • Coordinates scheduling of diagnostic testing for patients which include but not limited to sending letters of medical necessity. • Assists in clinic with clerical and scheduling needs including filing and collection of supporting documentation for billing. • Provides phone coverage as needed. Contacts and distributes messages to medical personnel using a variety of electronic messages including text, voice, and email systems. Reads and responds to email throughout the day. Retrieves and responds to voicemail messages within 24hours per department protocol.Patient Customer Service • Utilizes Courtesy, compassion, kindness and honesty while interacting with public, patients, and all clinic personnel. Greets patients in a courteous and professional manner. • Acts as a single point of contact for patient and caregivers, and takes accountability for their patient experience. Provides information and guidance to patients and caregivers regarding all areas of patient care. This includes but not limited to: scheduling, paperwork, and follow up appointments. • Work independently under limited supervision, takes initiative, deals effectively with constant change and willingly accepts responsibility. • Completes a financial risk assessment and as indicated, provides assistance to patient/patient families regarding insurance benefits and alternative funding sources, including referral of complex financial or insurance coverage issues to financial counselors or others such as designated admitting representative. • Provides estimate of patient liabilities to patients, physician and insurance companies based on guidelines and/or systems provided by the department, including but not limited to: copayment, deductibles, co-insurance, deposits, or prior account balances. • Facilitates communication between patient and caregivers, and all members of the care team, including physicians, nurses, lab, etc. Communicates all changes with patient and case information to all involved personnel. Works with various hospital personnel to resolve issues and accommodate patient. • Adheres to policies aimed to protect patient confidentiality.Clinical • Prepares patients for examinations. Obtains and records vital signs. • Assists the physician with exams and procedures. • Ensures that physician orders for medications and treatments are implemented by the appropriate staff. • Records patient information in chart/EHR. • Determines patient care needs and directs patients accordingly.Performs other duties as assigned.Teamwork/Collaboration • Demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence. • Possesses ability to work independently and in a team setting. • Maintains an open line of communication with management and other staff and demonstrates a professional demeanor at all times. • Is involved with and keeps abreast of changes within the USC healthcare system.Performs other related duties as assigned.Required Qualifications:Req High school or equivalentEquivalent work experience in customer service and/or medical office.Req Proven record of dealing with the public in a customer service role.Req Familiarity with word processing, Microsoft Outlook, GE Centricity Business, Cerner, PBAR, scheduling systems, and navigate the intranet, interpret on-line queries.Req Must have excellent communication skills, including the ability to speak, read and write English proficientlyPreferred Qualifications:Pref Bachelor’s degree in a related fieldPref 2 years Acute care, ambulatory care, or surgical center setting preferred.Pref Proven knowledge of insurance billing, admitting, or registration experience in a hospital or medical office preferred.Pref Knowledge of medical terminology preferred.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $20.80 – $35.36. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations

Dental Patient Treatment Coordinator – (Los Angeles, California, United States)

Fixed Term to Permanent Position Since 1897, the Ostrow School of Dentistry has shaped talented students into outstanding dentists and dental hygienists. Our challenging clinical education and our expert faculty members provide future oral health professionals with the skills they need in order to become the best.We, at the Herman Ostrow School of Dentistry of USC, are all committed to maintaining an environment of excellence and eminence, and this commitment shines through in all that we do.The University of Southern California (USC) is seeking a dedicated and skilled Dental Patient Treatment Coordinator to join our dynamic team at the Herman Ostrow School of Dentistry. This position is initially fixed-term with the potential to become permanent based on performance and organizational needs.Job Summary:The Dental Patient Treatment Coordinator will perform various tasks associated with the dental management system, including patient registration, insurance authorization/verification, and patient scheduling. This role involves working closely with patients and dentists to arrange comprehensive treatment plans, manage patient care, and maintain effective communication with students, patients, faculty, and staff.Key Responsibilities:Patient Care Management: Handle financial adjustments, transfers, chart inactivation, and senior sign-out. Ensure routine patient contact remarks are updated in the electronic health record.Patient Assistance: Assist patients with treatment, appointments, and billing questions. Verify insurance and determine patient co-pays. Work with insurance companies to resolve billing and coverage issues.Support for Students: Run reports to ensure students are on track for graduation, conduct chart audits, and assist with scheduling changes.Administrative Support: Assist the group practice director with student attendance, reports, and grades as needed. Maintain a safe environment in accordance with compliance standards, policies, and safety regulations.Job Qualifications:Education: High school diploma or equivalent required; Associate’s degree preferred.Experience: Minimum of 2-3 years of experience in dental management and dental secretarial assistance. Experience in a high-volume, fast-paced environment is preferred.Skills: Demonstrated excellent interpersonal, customer service, and telephone skills. Ability to multi-task and work collaboratively. Knowledge of dental terminology, PPO, Denti-Cal, and health insurance. Proficiency in dental management software (axiUm) and MS Office.The hourly rate range for this position is $23.00 – $26.16. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Discover the power of your USC employment with our comprehensive benefits and perks package! At USC, we prioritize the well-being of our faculty and staff, offering a diverse range of benefits designed to protect your health, wealth, and future. From robust healthcare coverage to retirement planning resources, our benefits are an essential part of your total rewards package. Explore the full spectrum of benefits and perks available to you at USC Benefits and Perks and unlock the true value of your USC employment today!Apply now and be part of the Trojan Family!FIGHT ON!Minimum Qualifications:

Education: High school or equivalent
Work experience: At least 2-year related work experience
Knowledge, Skills and Abilities:
Demonstrated experience in dental management and dental secretarial assistance.
Working knowledge of HIPAA compliance.
Demonstrated excellent interpersonal customer service, and telephone skills.
Demonstrated ability to multi-task.
Working knowledge of dental terminology and PPO and Denti-Cal and health insurance.
Ability to work scheduled evening and weekend shifts.
Demonstrated team-oriented and collaborative work style.
Demonstrated experience in a high volume, fast paced environment.
Health Insurance Portability and Accountability Act (HIPPA) training and Bloodborne Pathogens (BBP) training.

Senior Operations Manager, Ophthalmology Clinic – Opthalmology – Full Time 8 Hour Days (Exempt) (Non-Union) – (Los Angeles, California, United States)

The Senior Clinical Operations Manager is responsible for management of clinical operations of the ophthalmology clinics. The Senior Clinical Operations Manager leads improvement efforts across all ophthalmology clinics to accomplish measurable clinical process improvements and objectives. Also, lead the redesign of care processes to optimize value (improve outcomes, patient satisfaction and reduce cost), assist with evaluation of new technologies and related system implementation, optimize integration efforts in pursuit of seamlessness for patients, providers, and staff. This position will project manage multiple initiatives and will develop implementation roadmaps and facilitate action with concrete deliverables. Also, leads the assessment and diagnostic of problems, create data analytics, develops performance dashboards, and leads and manages structured improvement initiatives, from large scale transformational projects, to focused improvement events. This position will establish collaborative relationships with physicians, nurses, technicians and administrators to build support for change and sustainability efforts.Essential Duties:Management: Responsible for clinic operations, quality performance, patient satisfaction. Work directly with clinical team to ensure a safe, consistent work environment that supports excellent service to patients. Develop business cases to support changes in new equipment and care delivery. Ensures there are quality metrics to support excellent and consistent care delivery. Ensures overall effectiveness of clinical staff, workflows, and business process. Ensures all appropriate steps are followed to maintain the financial health of programs. Develops systems and tools that work effectively with customers, physicians, and payers to meet mutual business and clinical needs. Ensures appropriate patient throughput and provider/patient satisfaction with clinic flow and operational efficiency. Ensures and maintains a highly engaged workforce with strong, positive esprit de corps among staff Oversee service delivery in the areas of imaging/referrals/counseling/etc. Leads supervisors in the development of workflows, and implementation of operational budgets and reporting tools.Identifies learning opportunities, develops training path, and trains staff. Recommends and monitors the professional development of staff. Assesses staff education needs and oversees development of education programs. Promotes staff participation in educational opportunities and activities. Facilitates training, certification, and professional development of clinical, diagnostic, and administrative personnel. Owns/leads projects and activities as assigned.Ambulatory operations: Ensures compliance with all policies & procedures. Develops and implements clinical, diagnostic, and administrative policies and procedures. Ensures adherence to policies and procedures, provides interpretation, as needed. Monitors patient satisfaction through surveys, complaints, online reviews, etc. Responsible for and works collaboratively with satellite clinic managers and provides guidance as needed. Collaborates with the Environmental Services, Infection Prevention, and the Central Sterilization Processing Department, and serves as a resource for ensuring environment of care best practices. Directs compliance with regulatory and accreditation agency standards and federal and state regulations regarding patient care. Prepares for inspections by agencies.Project Management: Collaborates with management on project functions such as planning, organizing, coordination, and implementing activities to meet objectives. Organizes multiple tasks with conflicting priorities, delivering the desired results on or below budget and successfully meeting deadlines. Works and prepares accurate program descriptions, budgets and schedules in collaboration with the director.Business Analysis: Conducts in-depth analysis to define qualitative and quantitative aspects of clinical operations which include the use of resources such as capital equipment and human resources. Develops quality measures for any workflow or proposed changes and organizes the work to facilitate effective operations including documentation for an organized business plans/ decision making purposes. Analyzes information/situations, identifies/ defines problems, articulates logical recommendations and recognizing alternatives and their implications. Provides training and support to those these changes affect. Assists in the timely and accurate production of the reports and formulation of recommendations. Demonstrates proficiency with USC’s on-line computer systems and any ophthalmology equipment. Be the lead with IT to support any software integration between Ophthalmology equipment software and Cerner to ensure optimal medical record documentation.Communication and Interpersonal: Develops and maintains effective relations with widely diverse groups such as staff members, faculty, patients and family, on a variety of complex clinical issues and administrative tasks. Establishes constructive working relationships with members of departmental staff by performing duties in a cooperative and helpful manner. Clearly convey complex problems and proposals in both formal and informal settings with a diverse audience which includes staff, physician and administrative leadership.Perform other duties as assigned.Required Qualifications:Req Bachelor’s Degree Degree in a related field.If no bachelor’s degree, must have at least High School Diploma and additional 4 years of experience in Ophthalmology or clinic setting.Req 5 years Experience in strategic business development and/or ambulatory operations in a healthcare setting with progressively more responsibility and demonstrated professional experience, including responsibility for multiple large, complex and sensitive projects.Req Substantial experience leading and facilitating work teams for change management. Identifies patterns to enhance performance and formulates recommendations.Req Comprehensive understanding of process redesign and/or continuous quality improvement methodology and tools.Req Project Management: Ability to develop project plans, monitor activity, facilitate progress to effectively complete projects within specified time frame. Ability to facilitate the planning process by leading team meetings, managing on-going revisions, insuring priorities are met, resolving issues and working collaboratively with clinical managers to ensure consistency and enhance patient care by defining roles and responsibilities of key project participants. Ability to monitor and document performance of ongoing projects by balancing schedules, scope and resources and the financial profitability of these projects.Req Analytical and Problem-Solving: Ability to conduct cost-benefit analysis to define qualitative and quantitative aspects of proposed changes and organize the work and structure analyses to facilitate effective, assists with writing well organized business plans for decision making purposes. Independently manages and completes multiple large projects simultaneously with minimal involvement from the Director. Ability to respond to day-to-day crisis or unexpected situations in an effective manner.Req Communication: Demonstrates effective interpersonal communication skills to influence senior management thinking and actions in order to achieve objectives and ensure a clear understanding of project goals. Ability to facilitate meetings efficiently for project progress and issue resolution. Excellent collaboration and teamwork: Ability to build strategies in collaboration with operational management. Demonstrates good decision-making skills and ability to debrief appropriately and effectively to senior management. Communicates effectively and diplomatically with a wide variety of constituents to include: patient and family, staff, faculty, alumni, business, political and community leaders and the general public is essential.Req Proficient PC skills. Working knowledge of databases, spreadsheets, and word processing.Req Knowledge of business (operational, clinical and financial) statistics and data analyses techniques.Req Ability to manage and analyze data. Strong analytical thinking and problem solving skills.Preferred Qualifications:Pref Managerial experience with direct supervisor responsibility of nonclinical and/or clinical staff and experience with ambulatory/physician practice operations.Pref Experience in patient satisfaction programs preferred, with familiarity of business and clinical processes.Pref Experience with compliance preferred.Required Licenses/Certifications: Req Certified Ophthalmic Technician (COT)Req Optical Coherence Tomography Certification (OCT-C)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $110,240.00 – $181,896.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Medical Assistant – Internal Medicine Clinic – Full Time 8 Hour Days (Non-Exempt) (Union) – (Los Angeles, California, United States)

Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information. Schedules diagnostic tests ordered by the physician as needed. Performs various office and clerical duties. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assigned.Essential Duties:Determines patient care needs and directs patients accordingly.Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flow.Prepares patients for examinations. Obtains and records vital signs.Ensures health care delivery areas are fully stocked, organized, cleaned, and disinfected. .Maintains files and records, oversees equipment and office supply inventory. Photocopies, collates, faxes, distributes, mails, and performs errands. Reads and prioritizes incoming mail. Handles or routes as appropriate.Ensures that physician orders for medications and treatments are implemented by the appropriate staff.Provides coverage/relief for co-workers. Communicates directly with co-workers the status of all patients when providing coverage.Assists the physician with exams and procedures.Records patient information in chart//EHR according to Joint Commission standards. Maintains a professional demeanor.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate from an accredited school of Medical Assistant Certificate/Diploma programReq Ability to communicate effectively in English both verbally and in writing.Preferred Qualifications:Pref 1 year; Combined education/experience as substitute for minimum experience Experience in acute care settingPref Spanish language skills.Pref Knowledge of orthopaedic medical terminology.Pref Familiarity with word processing, IDX, GECB, COR Schuynet, Cerner, ProSolv, EPF and scheduling software.Required Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $37.40. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Manager, Sports Nutrition – Nutrition Services – Full Time 8 Hour Days (Exempt) (Non-Union) – (Los Angeles, California, United States)

The Manager of Sports Nutrition works with the Director of Sports Nutrition to recruit and hire qualified dietitians, onboards new hires, mentors, leads and disciplines dietitians, interns and student workers when necessary. Assigns sports and administrative duties. Develops and enforces policies within the department. Collaborates with physicians, athletic trainers, strength and conditioning coaches, sport psychologists, sport coaches etc. in the best interest of the student athletes. Maintains and reports budgets to the director, works with development staff to foster trade deals with vendors, collaborates with the athletic dining staff for meal selection. Fosters ongoing communication with administration, sport coaches, strength and conditioning staff, athletic medicine staff, physicians and department psychologists regarding sports nutrition and performance issues.Essential Duties:Assists the director in leadership of a comprehensive nutrition program (e.g., fuel access, education, and counseling) based on client needs, representing all sports.Assists the director in development of short and long-term strategic department plans and manages budget and financial responsibilities. Manages assigned staff, student workers, and resource employees.Leads the development, implementation, and maintenance of effective nutrition, meal, and hydration plans and initiatives based on client needs. Monitors and evaluates client nutrition status, reports on relevant metrics as required, and consistently makes improvements to plans.Provide accountability reports of processes to quantify the effectiveness of the sports nutrition program and services provided and recommend innovative methods of advancement to the director.Develops and delivers nutrition education presentations, demonstrations, events, and resources to support educational efforts.Supports student-specific nutrition assessment, counseling, and education (e.g., weight management, exercise training) and/or to address nutritional challenges to performance, (e.g., recovery, immunity, disordered eating), coordinating care with internal and external stakeholders as required.Serves as an expert nutritional resource for students athletes, coaches and staff. Fosters effective and consistent communication with all relevant parties critical to supporting client welfare.As delegated by the director, works closely with the athlete only dining hall staff to provide sound nutritional meals specific to the goals of individual student-athletes and teams.Develop, revise and maintains a thorough understanding of all departmental and university policies and procedures, as well as applicable government and industry standards, and ensures adherence to them. Promotes an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Code of Ethics.Maintains currency on latest products and trends by reading trade publications, attending seminars and trade shows, and developing and maintaining vendor contacts.Provides appropriate leadership to staff and coaches with regard to advising student athletes on nutritional supplements. Since supplements are an unregulated industry and the NCAA does not recognize third party testing, there are significant consequences that may be avoided with appropriate messaging and documentation.Creates a system where appropriate referrals and oversight to those student athletes with special needs e.g. but not limited to anemia, disordered eating, diabetes, bone mineral disturbances, amenorrhea, dyslipidemia, hypertension, gastrointestinal concerns, food allergies and intolerances, and other medical conditions and work collaboratively with other disciplines such as athletic medicine, sport psychology and specialty physicians.Develops and leads the department with evidence- based directives regarding measuring body composition, hydration testing and heat illness prophylaxis through proper hydration.Lead, supervise and direct education in the form of but not limited to grocery store tours, cooking demonstrations, printed/electronic infographic materials.Assists with on campus recruiting efforts for prospective student athletes.Manage the travel nutrition needs for sports including but not limited to snack bags, performance menus, halftime/dugout snacks, and post-game meals.Performs other related duties as assigned or requested.Required Qualifications:Req Bachelor’s Degree Nutrition, dietetics, or related fieldReq 3-5 years Experience working with nutritional needs of athletes; experience in a collegiate setting a plusReq 1 – 2 years Experience in a leadership capacityReq Attention to detail when performing assigned tasksReq Excellent time and priority management, organizational, and record-keeping skillsReq Excellent oral and written communication skills including the ability to interact with a wide variety of individuals within a diverse environmentReq Strong interpersonal skills, presentation, and counseling skillsReq Ability to work a non-standard workweek which may include nights, weekends, and holidaysReq Ability to operate with the highest standards of impartiality and professional treatmentReq Ability to uphold the core values of the athletics department in all aspect of work and operate in an ethical mannerReq Ability to comply with disclosure regulations relative to the Health Insurance Portability and Accountability Act of 1996 (HIPPA) and the Federal Educational Rights and Privacy Act (FERPA)Preferred Qualifications:Pref Master’s degree Nutrition, exercise physiology, or related fieldPref Knowledge of rules and regulations of the Pac 12 ConferenceRequired Licenses/Certifications: Req Registered Dietitian – RD With active registration by the Commission on Dietetic RegistrationReq Board Certified Specialist in Sports Dietetics (CSSD) If none upon hire, must obtain within 6 months of hireReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) ***Per LA Fire City Code regulations If working within the following areas, employee is exempt from this requirement: Student Health Center and Athletics facilities (within “B” occupancy).The annual base salary range for this position is $81,120.00 – $133,010.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.