Community Service Officer – (Los Angeles, California, United States)

Join the Trojan Family: USC Department of Public Safety (DPS)

Title: Community Service Officer  

Mission: To create a safe, secure, crime free environment for the Trojan Family through exemplary and professional service.

About the Department

  • Team: DPS, one of the largest campus public safety departments in the United States, is a diverse team of over 300 dedicated full-time employees.
  • What we do: We share in the university’s ONE USC Safety Vision of ensuring an environment where everyone feels safe, respected, and protected from being a crime victim and where the diverse experiences and needs of all USC students, faculty, staff, and neighbors throughout USC’s spheres of influence are addressed.
  • Learn more: Visit our DPS Website to explore our mission in depth.

Role Overview: In this important role, you will support the general safety of the university community by performing assigned patrol duties. You will secure the interior and exterior openings of facilities, monitor electronic door access and closed-circuit television systems, assist with investigations, and perform perimeter and parking lot security functions. This is an unarmed position working under direct supervision of a Community Service Officer II or a Sergeant. Step into a role where your duties will include but are not limited to:

  • Patrols an assigned area. Performs prescribed security checks of buildings, offices, and grounds to prevent loss of university assets. Observes and reports suspicious activity or persons, and security and/or safety hazards. Conducts investigations of losses in accordance with procedures and directions.
  • Opens and/or secures building and rooms according to procedures or as directed. Operates and/or monitors electronic door access, closed circuit television systems, and other security related devices. Dispatches or coordinates responses to situations as a result of observations made on CCTV and electronic door access. Assists with access at locations with malfunctioning electronic door access systems.
  • Maintains logs and records required to indicate duty times, occurrences, actions taken, observations made, and other relevant information. Prepares and submits reports as required.
  • Implements department procedures governing apprehensions, interrogations, and disposition of cases.
  • Assists with parking control and vehicle/pedestrian security. Directs traffic and gives directions.
  • Assists in maintaining perimeter and crowd control in areas of crimes, emergencies, and special activities.
  • Escorts university and hospital employees, students, and/or hospital patients between facilities and their vehicles.
  • Assists in crime prevention and public information programs.
  • Implements and enforces OSHA, CAL-OSHA, and university policies relating to safety, health, and fire prevention.
  • Serves as a Campus Security Authority (CSA) and mandatory reporter under the Clery Act based on university responsibilities. Has responsibility and is required to receive reports of crimes or criminal incidents from victims of crimes and/or third parties; notifies Department of Public Safety immediately of any reported serious crime or criminal incidents that indicates the presence of an ongoing threat to the university community; and notifies the Clery Compliance Coordinator in the Department of Public Safety.

Please note: Shifts include holidays, weekends, and overtime; must have availability to work certain special events and emergencies.

Selection Process

  • Evaluation: Your application will be evaluated based on your relevant experience and education.
  • In-depth Screening: After interview, successful candidates will undergo background, psychological, and medical evaluations.

How to Apply

Application: Showcase your readiness to join the Trojan family by submitting a detailed application, resume, and thoughtful responses to our supplemental questions.

Current USC Employees: Please apply through the dedicated channel in Workday.


USC’s Commitment to You: We offer an excellent package of benefits and programs including, but not limited to:

  • Tuition assistance for you and your family
  • Comprehensive health, dental and vision insurance options
  • 403b retirement account with matching 5% contribution by USC
  • 50% subsidy off Metro, LADOT, and Metrolink passes
  • Explore more on the USC Employee Gateway

Minimum Requirements

  • Education: High school diploma or equivalent
  • Experience: 0-6 months. Must possess a valid driver’s license for 2 years. Valid State of California Department of Consumer Affairs Guard Card.

As an equal opportunity employer, USC values and promotes diversity, equity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members. Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate.

The hourly rate for this position is $19.88. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Minimum Education: High school or equivalent
Minimum Experience: 0 – 6 months
Minimum Field of Expertise: Must possess a valid California Class C driver’s license and a valid State of California Department of Consumer Affairs Guard Card.

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