Serves as a valued member of the departmental management team as the RN Coordinator on the floor to provide guidance to other RNs, LVNs, MAs and other clinical staff or administrative staff if performing duties for a clinic. Performs complex and varied administrative and clinical assignments. Serves as a personal contact for physicians, staff, patients and outside departments in order to address problems, issues or concerns that require attention. Assists in management of clinical unit operations. Serves as the primary competency validator/educator for the clinical staff. Able to provide telephone triage for same day appointments, and oversees a team of triage nurses. In addition, as an integral part of the multidisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients and their families in the outpatient setting, when required. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Complex, independent problem solving when overseeing a team of clinical floor staff and patient care coordinators with overlap at multiple practice sites or overseeing patient care if working at a clinic. Other duties as assigned.
Serves as a valued member of the departmental team as the RN Coordinator to provide guidance to other RNs, LVNs, MAs and other clinical staff or administrative staff if performing duties for a clinic. Performs complex and varied administrative and clinical assignments. Serves as a personal contact for physicians, staff, patients and outside departments in order to address problems, issues or concerns that require attention. Collaborate with management in clinical unit operations. Assists with competency validation/education for the clinical staff as needed. Able to provide in person and telephone triage for same day appointments, and collaborate with a team of triage nurses. In addition, as an integral part of the multidisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients and their families in the outpatient setting, when required. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Complex, independent problem solving when working as a team of clinical floor staff and patient care coordinators with overlap at multiple practice sites or overseeing patient care if working at a clinic. Other duties as assigned.
Essential Duties:
- Follows policies and procedures: demonstrates ability to access online manuals and references
- Acts as liaison between supervisor and his/her subordinates for communicating information, assignments, priorities and special requests. Monitors status of pending items and follows-up, as needed.
- Ensures that exam rooms and treatment areas are supplied and maintained adequately by support personnel.
- Promotes security by alerting appropriate personnel for safety, fire and other unsafe situations. Reports any unusual occurrences to supervisor. Responds to emergency situations using standard emergency protocols and procedures.
- Participates in monitoring and evaluating the quality and appropriateness of patient care. Contributes objective data regarding performance of other clinical staff members, as requested.
- Maintains a safe environment in accordance with standards, policies and safety regulations. Ensures compliance with infection control policies.
- Transfers learned scientific knowledge into practical application in applying the nursing process
- ASSESSMENT Appropriately completes nursing assessment and screening upon patient arrival at each appointment, in case of need.
- PROFESSIONAL DEVELOPMENT Participates in professional hospital/nursing activities Educational workshops Assist in the development or updating of patient education materials
- Bonus Points Professional certification Other:
- Serves as Lead RN and resource to clinical staff.
- Serves as a personal contact for physicians, staff, patients and outside departments in order to address problems, issues or concerns that require attention.
- Trains and competency validates all clinical staff to ensure compliance with hospital policies as needed
- Under the direction of a physician and operating within the scope of practice, triages patient in person and via phone calls and provides guidance and direction to inquiries per protocols.
- DIAGNOSIS Interprets assessment information and formulates nursing diagnosis PLAN Trains staff to maintain problem list, medication list and allergies list
- INTERVENTION Administers medications as ordered and completes re-assessments as indicated Completes patient care procedures correctly per policy Delegates tasks based on others’ scope of practice and competency Acts as patient advocate
- DOCUMENTATION Documentation is complete and correct on all encounters Ensures medication list is current and complete EDUCATION Provide patient and family education as needed based on diagnosis or treatment plan. Train clinical staff on patient and family education as needed.
- Evaluates nursing competencies for clinical staff as needed.
- COMMUNICATION Communicates effectively with all members of the healthcare team including the patient and family by: Appropriate patient/family interactions Effectively triages in person and via phone calls Utilizing e-mail system and messaging systems Communicates effectively with members of the clinical team.
- ORGANIZATION Manages time effectively. Able to organize and prioritize responsibilities Assists in overseeing daily clinic operational flow
- OBSERVES REGULATORY AGENCY REQUIREMENTS: National Patient Safety Goals Uses two patient identifiers Does not use unapproved abbreviations Uses procedural time out Uses appropriate communication between providers Completes medication reconciliation Maintains audible alarms Hazardous waste management Biohazard Medication Sharps HIPPA OSHA requirements (ie. No food or drink in clinical areas) TJC (continuous survey readiness) Critical values are written, read back and shared with appropriate provider Dictated orders are written down, read back for validation, signed, timed and dated Maintains a safe work environment for self and others
- PROFESSIONAL DEVELOPMENT Participates in professional hospital/nursing activities Educational workshops Assist in the development or updating of patient education materials
- Bonus Points Professional certification
- Performs other related duties as assigned.
Required Qualifications:
- Req Bachelor’s degree Nursing Degree in Nursing (BSN)
- Req 2 years In outpatient/inpatient clinical practice.
- Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.
- Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, point of care testing, and medication administration, in accordance with administrative and clinical policies, regulations and procedures.
Preferred Qualifications:
- Pref Experience in outpatient/clinic setting or endocrinology.
- Pref Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart Association
Required Licenses/Certifications:
- Req Registered Nurse – RN (CA Board of Registered Nursing)
- Req Basic Life Support (BLS) Healthcare Provider from American Heart Association
- Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
The annual base salary range for this position is $133,120.00 – $219,648.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
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