Student Services Advisor I – (Los Angeles, California, United States)

The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students and staff that make the university a great place to work.  

As a community of Dornsife College “we are committed to the creation, preservation, and communication of fundamental knowledge in all its forms…as well as a lifelong passion for learning and a commitment to the betterment of society.”  The academic mission of Dornsife College can only be realized to its fullest potential when we build and protect a representative, equitable, inclusive culture of scholarship for students, faculty, and staff.  This is not done through initiatives but by embedding these values into the everyday interactions, relationships, policies, and practices of the College.  What is required is a seamless integration of the tenets of equity and inclusivity into every facet of academic life.  If we want our scholars, staff, and students to be able to give their very best, we must create an academic environment that portends success.  

Success is possible when every member of the Dornsife community owns their role as a steward of the culture in which we learn, research, and work; when we believe that it is because of who we are that we are able to do what we do: achieve excellence, together. 

Achieving a robust and inclusive academic culture requires more than just the completion of a task, but includes that person’s capacity to contribute positively to the relationships and culture of their office or department.  Therefore, any applicant seeking to advance the mission of Dornsife College should also be assessed on their capacities beyond the technical elements of their work, and demonstrate an understanding of their impact on others, and to articulate how they contribute positively to those around them.




Undergraduate Honors Programs in the Dana and David Dornsife College of Letters, Arts and Sciences at the University of Southern California in Los Angeles, invites applications for the full-time staff position of Student Services Advisor I.

This position works with USC’s population of bright, highly motivated students in the Thematic Option Honors Program, USC’s honors general education program. Open to highly motivated students, it is a rigorous academic program emphasizing extensive amounts of reading and writing. We integrate advanced expository writing into the substance of our courses, and writing instructors meet with the students in bi-weekly tutorials. The core courses are interdisciplinary and are designed to give students an extensive background in the liberal arts and sciences. Our classes are small, and we actively recruit outstanding professors who are willing to make a substantial dedication of both time and energy to their students.

Obviously, such a program is more demanding than the regular freshman selection of general education classes derived from different, yet siloed, disciplines and departments; interdisciplinary classes are by their nature more rigorous since they offer an unusually wide range of knowledge and task students to think outside and between traditional methods of study and draw connections. Students who complete our program have met a competitive academic challenge and with few exceptions go on to achieve distinction in their major studies. Thematic Option attracts the best of USC’s incoming freshmen, and thus the level of coursework and participation can rise to the level of these outstanding students’ abilities.

Responsibilities of the Advisor I include advisement of Thematic Option students during registration periods, summer orientations, and as needed throughout the academic year, providing academic counseling, assistance in selecting majors and minors, registration support, and personal guidance. This person will also help plan the academic year by providing logistical support to the director and faculty and developing community-building programming for honors students.

The individual in this position must be able to explain honors programs to prospective and incoming students and their families. In doing so, this person will serve as a welcoming representative of both honors programs and USC-at-large, as often they are one of the primary points of contact for honors students and parents. In addition, this position prepares necessary materials, aids in enrollment management, and facilitates presentations that cover honors programs’ requirements, opportunities, and policies. Course support responsibilities include arranging classroom space, setting up media and presentations, interfacing with institutions around Los Angeles to procure tickets and coordinate special programming, and helping arrange both on- and off-campus events. Overall, this position is actively involved in furthering the honors community across programs, making it an intellectual experience that extends beyond the classroom. Further duties are listed below.

Primary Responsibilities:

  • Providing academic advising for honors students. Advises on matters of curriculum, course and degree requirements, transfer credit evaluation, clearance, academic opportunities, and personal matters. Monitors student progress in honors programs.
  • Providing accurate, timely information to students, parents, faculty, and other stakeholders
  • Facilitating academic program activities (e.g., scheduling, meetings, curriculum development, special events)
  • Drafting routine communication items
  • Coordinating production and dissemination of documents and academic program materials (e.g., newsletters, course descriptions, class handouts)
  • Overseeing website development and maintenance
  • Creating and facilitating Qualtrics-based projects (e.g. incoming student survey and summer assignment, internal course evaluations)

Skills and Qualifications:

  • Minimum Education: Bachelor’s degree. Combined experience/education as substitute for minimum education
  • Minimum Field of Expertise: Directly related experience in student services and programming with ability to lead
  • Attention to detail
  • Excellent interpersonal, verbal, and written communication skills
  • Team-oriented and self-motivated; strong work ethic with the ability to meet deadlines and interact with all levels of management
  • Project management and problem solving skills; able to handle multiple timelines, changing priorities, and fluctuating workloads

Hourly range: The hourly rate range for this position is $28.43 – $31.92. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Required Documents and Additional Information:

  • Resume and cover letter required (may be uploaded as one file).
  • Job openings are posted for a minimum of (5) five business days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested.
  • USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions after six months of employment; tuition benefits for staff and their family; free Professional Development classes; central Los Angeles location with easy access to commuter trains, buses and free tram pick up services; discounts to sporting and other campus events.

Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

The University of Southern California is an Equal Opportunity Employer that Values Diversity.

Minimum Education:
Bachelor’s degree

Additional Education Requirements
Combined experience/education as substitute for minimum education

Minimum Experience:
1 year

Minimum Skills:
Student program or services experience.

Preferred Education:
Master’s degree

Preferred Experience:
2 years

Preferred Skills:
Knowledge of USC student and academic programs, policies and procedures and knowledge of the student information system.

Apply on this job post

A public service of

Subscribe to our daily email digest for ongoing update to stay on top of new job opportunities

That’s the Streamlyne Way!