Student Services Assistant – (Los Angeles, California, United States)

For more than 75 years, the University of Southern California has been working to ensure that people of every age and from every circumstance can live life to the fullest. Throughout the decades, Trojans near and far have advanced the profession of occupational therapy and the research discipline of occupational science. Today, the USC Chan Division of Occupational Science and Occupational Therapy proudly carries this legacy forward as we aim to improve the quality of life of people and communities across the world.

We have a shared purpose here at USC Chan. Together, our researchers, educators, clinicians, students and alumni are dedicated to optimizing the engagement of people — especially those with disability, injury, illness, unhealthy lifestyles or chronic conditions — in the ordinary and extraordinary activities of life.

The USC Chan Division of Occupational Science and Occupational Therapy is seeking a dedicated and detail-oriented Student Services Assistant. The successful candidate will assist in the delivery and coordination of student services and activities, providing essential administrative functions in support of our academic programs. This role involves direct interaction with students, faculty, and staff to ensure a supportive and effective academic environment.

Key Responsibilities:

  • Assist in general academic advisement, responding to queries from faculty, students, staff, and external sources about policies and procedures related to registration, course scheduling, degree requirements, transcripts, academic status, and more.
  • Review incoming documents, make preliminary assessments of student issues, and refer complex cases to senior staff.
  • Organize, schedule, and coordinate activities such as student receptions, orientations, recruitment events, and special events, including logistics and promotional material preparation.
  • Review and maintain student records, input data, and generate relevant documentation using the student database.
  • Provide administrative support including scheduling classes, coordinating room assignments, monitoring class enrollment, and processing student petitions.
  • Act as staff support to academic committees, take notes, record minutes, and function as a liaison between the academic unit and university offices.
  • Assist in gathering data for reporting purposes and preparing necessary reports.
  • Participate in the development and implementation of various department programs and services, including outreach and fundraising initiatives.

Qualifications:

  • Education: Related undergraduate study required; Bachelor’s degree preferred. A combination of education and relevant experience may substitute for the minimum education requirements.
  • Experience: At least 1 year of relevant work experience required; 3 years preferred. A combination of education and relevant experience may substitute for the minimum work experience requirements.
  • Skills: Proficiency in administrative and academic support services, excellent organizational and communication skills, ability to handle multiple tasks and work effectively under pressure.

Why Join Us: At USC, we are committed to fostering an inclusive and dynamic learning environment. As part of the USC Chan Division of Occupational Science and Occupational Therapy, you will be joining a team dedicated to advancing the field through education, research, and community engagement.

The hourly rate range for this position is $23.23 – $30.30. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Discover the power of your USC employment with our comprehensive benefits and perks package! At USC, we prioritize the well-being of our faculty and staff, offering a diverse range of benefits designed to protect your health, wealth, and future. From robust healthcare coverage to retirement planning resources, our benefits are an essential part of your total rewards package. Explore the full spectrum of benefits and perks available to you at USC Benefits and Perks and unlock the true value of your USC employment today!

Apply now and be part of the Trojan Family!

FIGHT ON!

Minimum Education: Related undergraduate study, Combined experience/education as substitute for minimum education
Minimum Experience: 1 year
Minimum Field of Expertise: Administrative and/or academic support services

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