Supervisor – Admitting – Full Time 8 Hour Variable Shifts (Exempt) – (Glendale, California, United States)

The Admitting Supervisor must be able to work with a high degree of accuracy and professionalism. Must be able to work in all department duties comfortably and efficiently. Exhibits excellent communication skills with the ability to define the goals of the department as related to the facility as a whole, and works with the manager and staff to achieve those goals. Creates QC data reports and helps to in-service the staff in needed areas. Reports to the Admitting Manager and assumes all supervisory responsibilities in the absence of the manager.


Has in depth knowledge in all the functions of the Admitting Department. Must have excellent communication skills, including the ability to speak, read and write English proficiently. Must be comfortable with computers and medical terminology. In depth knowledge of all insurance types, including government health programs


Minimum Education:
High school graduate or equivalent evidence in file required

Minimum Experience/Knowledge:
Three years in a Hospital Admitting Department, Lead, Coordinator and/or Supervisory experience in ER Dept., Admitting, Business Office, Physician office or Healthcare equivalent.

Required License/Certification: AB 508 Certification. If no card upon hire, one must be obtained within 30 days of hire or transfer into the department, and maintained by renewal before expiration date

• Well-versed in emergency protocols and procedures. They must ensure that their team members are aware of the ER guidelines.
• Supervisor ER Registration staff and provide clear instructions to their team. Make timely decisions, prioritize actions, and adapt to changing circumstances.
• Strong customer service skills.
• Ability to communicate effectively both written and verbal form.
• General knowledge of insurance payors: PPO, HMO , POS, EPO Medicare, Medi-Cal.
• Positive work ethic.

As part of Keck Medicine of USC, USC Verdugo Hills Hospital is the only community hospital in the Foothills area of Los Angeles backed by an academic medical center. With its 40-year legacy of personalized care from expert physicians, experienced nurses and a dedicated staff the community has come to know and trust, USC–VHH brings patients the latest medical advancements and 24/7 emergency services. Join this world-class team providing highly-specialized care, up-to-the-minute research and innovative clinical trials.

The hourly rate range for this position is $66,500 to $85,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

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