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As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients.As an integral part of the multidisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients and their families in the outpatient setting with an emphasis on administering chemotherapy, biotherapy, blood products. The RN is also responsible to manage those patients who require acute care prior to transfer to higher level of care.Essential Duties:Follows policies and procedures: demonstrates ability to access online manuals and references.Transfers learned scientific knowledge into practical application in applying the nursing process.ASSESSMENT Appropriately completes nursing assessment and screening upon patient encounter via telephone or in clinic.DIAGNOSIS Interprets assessment information and formulates nursing diagnosis.PLAN Maintains problem list, medication list and allergies list when indicated.INTERVENTION Administers medications as ordered and completes re-assessments as indicated. Completes patient care procedures correctly per policy. Delegates tasks based on others’ scope of practice and competency. Acts as patient advocate.DOCUMENTATION Documentation is complete and correct on all encounters.EDUCATION Provides patient and family education as needed based on diagnosis or treatment plan.EQUIPMENT Maintain B/P machine. Correctly identifies and notifies appropriate department about defective equipment.COMMUNICATION Communicates effectively with all members of the healthcare team including the patient and family by: Appropriate patient/family interactions Effectively triages phone calls Utilizing e-mail system SBARORGANIZATION Manages time effectively. Able to organize and prioritize responsibilities. Takes meal breaks without incurring overtime.OBSERVES REGULATORY AGENCY REQUIREMENTS: National Patient Safety Goals Uses two patient identifiers Does not use unapproved abbreviations Uses procedural time out Uses appropriate communication between providers Completes medication reconciliation Maintains audible alarms Hazardous waste management Biohazard Medication Sharps HIPPA OSHA requirements (ie. No food or drink in clinical areas) JCAHO (continuous survey readiness Critical values are written, read back and shared with appropriate provider Dictated orders are written down, read back for validation, signed, timed and dated Maintains a safe work environment for self and others QUALITY MEASURES Identifies and participates in data collection and process improvementsPROFESSIONAL DEVELOPMENT Participates in professional hospital/nursing activities Relief charge nurse Nursing committees/councils Journal club Educational workshops Assist in the development or updating of patient education materialsAccepts and completes additional duties as assignedBonus Points Professional certification Other:Assesses a patient’s knowledge base/understanding of their diagnostic procedure.Plans, with the patient, the course of their testing/treatment in coordination with physician.Assists with the performance of cardiac diagnostic procedures in the Non-Invasive Cardiology Lab.Educates patient/patient’s family about procedure and treatment according to each patient’s individual needs and documents results.Documents accurately, on chart, procedures performed and patient’s tolerance.Performs other related duties as assigned.Required Qualifications:Req Bachelor’s Degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year Experience in a related healthcare setting required.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Preferred Qualifications:Pref Oncology focus strongly preferred.Pref Specialty Certification Specialty certification in oncology is preferred.Required Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req ONS Chemotherapy & Biotherapy Required when eligibility criteria have been metReq Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart Association     The hourly rate range for this position is $53.00 – $87.45. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients. The Registered Nurse is accountable for the coordination of patient care and education to the patient and family in accordance with the standards, policies, and practices in a compassionate, supportive, and therapeutic environment.The Pulmonary RN serves as pulmonary coordinator to work with the Pulmonary and Interventional Pulmonary Physicians and Nurse Practitioner. RN will educate patients on importance of medication compliance, routine periodic lab work and preventative measures. Will also follow up to ensure that all patients are up-to-date on testing, preventative measures, and follow up accordingly. Will also triage patient calls and recognize and report signs and symptoms of complications.Essential Duties:The RN manages the physiological and behavioral functioning combined with psychological and social support as related to the recovery process. The priority of the professional activity is toward the improvement and/or maintenance of this state. The RN classifies the patient’s condition based on physiological, psychological, and social risk morbidity and mortality to predict the amount of work required based on the application of the steps of the professional process. The professional process is composed of six core steps (data collection, data assessment and nursing diagnosis, plan, implementation, evaluation, and patient teaching) used to manage the patient condition for the purpose of the treatment of human responses to actual or potential health problems, with the characteristics of altered functional ability and altered lifestyle, reducing risk of morbidity and mortality, and increasing the opportunity for recovery. The RN demonstrates the knowledge and skills necessary to provide care appropriate to any age-related needs of the patients served on his/her assigned unit. The professional RN practices according to Keck Medicine of USC collaboration principles and demonstrates respectful teamwork and delegation.er assigned unit. The professional RN practices according to USCUH collaboration principles and demonstrates respectful teamwork and delegation.Participates in ongoing Departmental Process Improvement projects.Supports continuous and ongoing customer satisfaction through the hospital wide service excellence standards.Completes initial and annual skills validations.Functions as a patient advocate.Assesses a patient’s knowledge base/understanding of their diagnostic and/or interventional procedure.Plans, with the patient, the course of their testing/treatment in coordination with physician.Assists with the performance of cardiac diagnostic and interventional procedures in the Special Procedures Lab.Provides for continuous evaluation of patient care through the nursing process and patient satisfaction evaluation form.Educates patient/patient’s family about procedure and treatment according to each patient’s individual needs and documents results.Documents accurately, on chart, procedures performed and patient’s tolerance.Provides for own professional growth regarding trends in clinical nursing, equipment and procedures through formal and informal continuing education.Supports continuous and ongoing customer satisfaction through the hospital wide service excellence standards.Completes initial and annual skills validations.Functions as a patient advocate.Assesses a patient’s knowledge base/understanding of their diagnostic and/or interventional procedure.Plans, with the patient, the course of their testing/treatment in coordination with physician.Provides for continuous evaluation of patient care through the nursing process and patient satisfaction evaluation form.Educates patient/patient’s family about procedure and treatment according to each patient’s individual needs and documents results.Documents accurately, on chart, procedures performed and patient’s tolerance.Provides for own professional growth regarding trends in clinical nursing, equipment and procedures through formal and informal continuing education.Orients and instructs other unit personnel.Demonstrates ability to positively influence other’s behavior by serving as a role model.Performs other related duties as assigned.Required Qualifications:Req Bachelor’s Degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year Nursing experience prior to application requiredReq Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Req Committed to excellence in patient care and customer service.Req Demonstrates ability to work independently with minimal direction and supervision.Req Experience in data managementPreferred Qualifications:Pref Experience with ambulatory care of a chronic diseaseRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $44.00 – $95.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Patient Care Connect Specialist is a detail-orientated individual who is the primary point of contact for patients and caregivers, ensuring a positive patient experience. They are responsible for gathering patient demographics, insurance information, and referral documentation to accurately register new and returning patients. The role requires maintaining accurate patient records within the electronic medical record (EMR) system, scheduling appointments, and ensuring eligibility and authorization of services. Additionally, the specialist will collaborate with Department Managers and Providers to optimize scheduling templates and ensure adherence to organizational guidelines.Essential Duties:Master Scheduler • Make changes and edits in scheduling templates to optimize patient access and provider productivity. • Collaborate with department/clinic managers and providers, as well as Patient Care Connect leadership, to identify and design optimal schedules for providers. • Utilize organizational practice management applications to build and maintain master scheduling templates for new and existing providers following USC/Keck scheduling template policy and guidelines. • Ensure all block and assigned time in schedules is utilized efficiently and according to USC/Keck scheduling template guidelines. • Document and maintain all files/records used to prepare master scheduling templates; update as needed. • Create the Bump list(s) and provide coverage of patient scheduling/rescheduling as needed, following USC/Keck Bump Policy and procedure.Patient Coordination & Customer Service • Schedule patient appointments in a timely manner, accommodating patient needs and physician requests, including laboratories, diagnostic testing, and consultations. • Responsible for coordination of patient communication, scheduling appointments, handling inquiries, and coordinating care between patients and healthcare providers. • Act as a liaison guiding patients through the Keck process, including explaining procedures, providing directions, and answering questions regarding their visit. • Confer with patients and third-party payers to ensure eligibility and authorization of services. • Gather patient demographics, insurance information, and referral documentation for accurate registration. • Communicate scheduling constraints, conflicts, and other scheduling issues to Patient Care Connect management and internal clients. • Ensure a smooth patient experience by addressing concerns and facilitating necessary information flow within the healthcare system. • Utilize courtesy, compassion, kindness, and honesty while interacting with the public, patients, and all clinic personnel. • Assist patients with accessing and utilizing the online patient portal to view medical history and communicate with their healthcare team. • Provide basic information about procedures, medications, and/or post-care instructions. • Assist patients to overcome barriers to care, e.g., coordination of translation services, medical financial assistance by directing patients and caregivers to the appropriate department for support. • Act as a communication hub between patients, healthcare providers, and other departments both internal and external. • Collaborate with other departments for inter-clinical consult visits.Teamwork & Collaboration • Contribute effectively as a productive team member to the Patient Care Connect and USC/Keck. • Demonstrate flexibility in covering other staff members for sick time, vacation, or leave of absence. • Exhibit collegial and professional demeanor in all interactions. • Maintain an open line of communication with management and other staff and always demonstrate a professional demeanor. • Maintain consistent accuracy in all tasks associated with job role and responsibilities daily. • Work independently and in a team setting.Performs other duties as assigned.Required Qualifications:Req High School or equivalent.Req 2-3 years Experience with navigating insurance benefits, including verifying insurance coverage, explaining out-of-pocket costs, and coordinating good faith estimates.Req 3 years Related experience in acute care or ambulatory care medical setting.Req Thorough knowledge of IDX/GECB and/or Cerner Scheduling systems, including scheduling visit types and dictionaries.Req In-depth knowledge of all medical insurance types, EMR Scheduling knowledge, and Medical Terminology.Req Analytical and problem-solving skills, including the ability to analyze and interpret patient data from multiple systems.Req Excellent communication skills, including the ability to speak, read, and write English proficiently.Req Ability to work independently and as part of a team in an integrated environment.Req Knowledge with computer software programs.Preferred Qualifications: Pref Associate’s Degree in healthcare, business, or a related field ORPref Bachelor’s Degree in healthcare, business, or a related field Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only).The hourly rate range for this position is $25.00 – $39.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Patient Care Connect Specialist is a detail-orientated individual who is the primary point of contact for patients and caregivers, ensuring a positive patient experience. They are responsible for gathering patient demographics, insurance information, and referral documentation to accurately register new and returning patients. The role requires maintaining accurate patient records within the electronic medical record (EMR) system, scheduling appointments, and ensuring eligibility and authorization of services. Additionally, the specialist will collaborate with Department Managers and Providers to optimize scheduling templates and ensure adherence to organizational guidelines.Essential Duties:Master Scheduler • Make changes and edits in scheduling templates to optimize patient access and provider productivity. • Collaborate with department/clinic managers and providers, as well as Patient Care Connect leadership, to identify and design optimal schedules for providers. • Utilize organizational practice management applications to build and maintain master scheduling templates for new and existing providers following USC/Keck scheduling template policy and guidelines. • Ensure all block and assigned time in schedules is utilized efficiently and according to USC/Keck scheduling template guidelines. • Document and maintain all files/records used to prepare master scheduling templates; update as needed. • Create the Bump list(s) and provide coverage of patient scheduling/rescheduling as needed, following USC/Keck Bump Policy and procedure.Patient Coordination & Customer Service • Schedule patient appointments in a timely manner, accommodating patient needs and physician requests, including laboratories, diagnostic testing, and consultations. • Responsible for coordination of patient communication, scheduling appointments, handling inquiries, and coordinating care between patients and healthcare providers. • Act as a liaison guiding patients through the Keck process, including explaining procedures, providing directions, and answering questions regarding their visit. • Confer with patients and third-party payers to ensure eligibility and authorization of services. • Gather patient demographics, insurance information, and referral documentation for accurate registration. • Communicate scheduling constraints, conflicts, and other scheduling issues to Patient Care Connect management and internal clients. • Ensure a smooth patient experience by addressing concerns and facilitating necessary information flow within the healthcare system. • Utilize courtesy, compassion, kindness, and honesty while interacting with the public, patients, and all clinic personnel. • Assist patients with accessing and utilizing the online patient portal to view medical history and communicate with their healthcare team. • Provide basic information about procedures, medications, and/or post-care instructions. • Assist patients to overcome barriers to care, e.g., coordination of translation services, medical financial assistance by directing patients and caregivers to the appropriate department for support. • Act as a communication hub between patients, healthcare providers, and other departments both internal and external. • Collaborate with other departments for inter-clinical consult visits.Teamwork & Collaboration • Contribute effectively as a productive team member to the Patient Care Connect and USC/Keck. • Demonstrate flexibility in covering other staff members for sick time, vacation, or leave of absence. • Exhibit collegial and professional demeanor in all interactions. • Maintain an open line of communication with management and other staff and always demonstrate a professional demeanor. • Maintain consistent accuracy in all tasks associated with job role and responsibilities daily. • Work independently and in a team setting.Performs other duties as assigned.Required Qualifications:Req High School or equivalent.Req 2-3 years Experience with navigating insurance benefits, including verifying insurance coverage, explaining out-of-pocket costs, and coordinating good faith estimates.Req 3 years Related experience in acute care or ambulatory care medical setting.Req Thorough knowledge of IDX/GECB and/or Cerner Scheduling systems, including scheduling visit types and dictionaries.Req In-depth knowledge of all medical insurance types, EMR Scheduling knowledge, and Medical Terminology.Req Analytical and problem-solving skills, including the ability to analyze and interpret patient data from multiple systems.Req Excellent communication skills, including the ability to speak, read, and write English proficiently.Req Ability to work independently and as part of a team in an integrated environment.Req Knowledge with computer software programs.Preferred Qualifications: Pref Associate’s Degree in healthcare, business, or a related field ORPref Bachelor’s Degree in healthcare, business, or a related field Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only).The hourly rate range for this position is $25.00 – $39.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information. Schedules diagnostic tests ordered by the physician as needed. Performs various office and clerical duties. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assigned.Essential Duties:1. Determines patient care needs and directs patients accordingly.2. Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flow.3. Prepares patients for examinations. Obtains and records vital signs.4. Ensures health care delivery areas are fully stocked, organized, cleaned, and disinfected.5. Maintains files and records, oversees equipment and office supply inventory. Photocopies, collates, faxes,, mails. Reads and prioritizes incoming mail. Handles or routes as appropriate.6. Ensures that physician orders for medications and treatments are implemented by the appropriate staff.7. Provides coverage/relief for co-workers. Communicates directly with co-workers the status of all patients when providing coverage.8. Assists the physician with exams and procedures.9. Records patient information in chart//EHR according to Joint Commission standards. Maintains a professional demeanor.10. Obtains blood sample specimens by venipuncture or capillary methods in response to requests for testing by clinicians, with appropriate consideration for the age of the patient.11. Receives and screens specimens with regard to acceptability as defined by established guidelines.12. Processes, distributes or packages all specimens received.13. Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate from an accredited school of Medical Assistant Certificate/Diploma program.Req Ability to communicate effectively in English both verbally and in writing.Preferred Qualifications:Pref 1 year; Combined education/experience as substitute for minimum experience Experience in acute care settingPref Knowledge of specialty medical terminology.Pref Familiarity with word processing, IDX, GECB, COR Schuynet, Cerner, ProSolv, EPF, AS400 and scheduling software.Pref Spanish language skills.Pref Certified Medical Assistant – CMARequired Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The USC Norris Comprehensive Cancer Center at the University of Southern California (USC Norris) was founded in 1971 and has been continuously funded as an NCI-designated Comprehensive Cancer Center since 1973. USC Norris has a rich tradition of collaborative research and serves as a major regional and national resource for cancer research, prevention, treatment and education.   The Flow Cytometry and Immune Monitoring Core (FCIM) at the USC Norris is seeking a self-motivated Research Lab Technician II to support clinical and laboratory research efforts at the Cancer Center.  The successful candidate should have: 1) at least 1 year hands-on experienced in basic or clinical research, particularly isolation of primary cells; 2) team-oriented research experience; and 3) excellent oral and written communication skills and work well with people. Job AccountabilitiesUnder the supervision of the Technical Director, the Research Lab Technician II will provide routine and specific laboratory support for Immune Monitoring and Flow Cytometry services. The responsibilities include (but are not limited) to:Learn new technologies quickly, such as blood processing and cell isolation.Prepare, operate and maintain equipment.Manage inventory of specimens.Process and store human specimens (e.g. blood, solid tumors, urine and stool).Order and maintain laboratory materials and supplies.Prepare technical reports, papers and presentations.   Preferred Qualifications Preferred Education: Bachelor’s Degree in life sciencePreferred Experience: at least 2 year hands-on research experience in basic or clinical research, particularly isolation and culturing human PBMC from blood samples. Supervises – Nature of WorkPreferred Field of Expertise: blood processing and isolation of human primary cellsSpecial Instructions to Applicants Complete the Workday applicationThe hourly rate range for this position is $24.50 – $26.55. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational consideration.Minimum Education: High school or equivalent, Combined experience/education as substitute for minimum education
Minimum Experience: 6 – 12 months, Combined education/experience as substitute for minimum experience
Minimum Field of Expertise: Ability to follow detailed instructions, oral and written