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Scheduling Coordinator – Imaging Admin Support – Full Time 8 Hour Days (Non-Exempt) (Union) – (Los Angeles, California, United States)

The Scheduling Coordinator schedules patient appointment/follow ups and/or surgeries as appropriate in the assigned unit/clinic. He/She closely monitors patients throughout various phases to assure completion of required testing and services, validating financial clearance for services being scheduled, providing stellar customer service when interfacing with patients in person and over the phone to establish appointments, alerting clinicians when patient testing is complete or when patients are non-compliant in completing medical services, coordinating collection of testing results and provider notes, coordinating care with ancillary departments as needed. . Obtains authorizations and pre-authorization for services to be rendered. Schedules ancillary appointments as necessary for patients. Ensures patient charts are prepared prior to appointments/follow up and/or surgery including x-rays and pertinent lab work. Makes arrangements for any special equipment as needed. Reviews and codes charge slips for patient care services and/or surgical services rendered. Maintains files and records, including supporting documentation for insurance claims. Maintains master appointment/surgery calendar for physician(s). Oversees equipment and office supply inventory. Reads all incoming mail, prioritizing and distributing as appropriate. The Scheduling Coordinator acts as a liaison with other departments and physician office staff and arranges for all necessary support services and equipment needed for a case.Under the direction of the department leader, the scheduling coordinator will actively coordinates an organized and efficient case flow of the Radiology procedures. Schedules future day-to-day activities monitoring potential scheduling conflicts. The Scheduling Coordinator acts as a liaison with other departments and physician office staff and arranges for all necessary support services and equipment needed for a case.Essential Duties:Analyze, plan, and prioritize workload anticipating conflicts.Submit for approval and schedule biopsy requests.Coordinate nursing staff to ensure adequate resources and avoid conflicts.Schedule Anesthesia for all cases as required.Schedule exams for Interventional procedures, Bronch Lab, and Gamma KnifeVerify insurance and authorizations with insurance/Admitting Department.Demonstrates accuracy and thoroughness in entering information into the computer system.Communicates all changes with patient and case information to all involved personnel.Adheres to protecting patient confidentiality.Works positively with colleagues to create an effective, efficient work place dedicated to customer serviceDemonstrates flexibility, self-direction, accuracy and problem solving skills in daily activity.Confirm patient appointments, and give any preparation instructions as needed.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq 3 years As a Procedure SchedulerReq Demonstrated ability to problem-solve and provide effective resolution.Req Demonstrate excellent customer service behavior.Req Familiar with medical terminology.Preferred Qualifications:Pref Knowledge of computerized appointment scheduling system is preferred.Pref Radiology and Image guided procedure knowledge preferred.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $21.00 – $35.36. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Support Coordinator – Arcadia Ortho Clinic – Full Time 8 Hour Days (Non-Exempt) (Non-Union) – (Arcadia, California, United States)

The Support Coordinator will assist with all aspects of patient care. Coordinate clinic schedules, patient appointments and follow up. Answers patient phone calls, verify insurance benefits, prepare charts for clinic and prepare charge tickets for clinic visits. He/She will also coordinate scheduling of all surgeries and diagnostic testing for patients which include sending pre-op packets to patients with surgery instructions, prepare surgery charge tickets and compile letters of medical necessity. The Support Coordinator will assist with the office clerical duties. Other duties may include: assisting multidisciplinary team in managing the care of the patient’s thru all phases (In-take/Evaluation/Listed) by acting as a liaison between the clinic and referring physicians; assisting in managing follow-up care for post surgical patients by setting up follow up care appointments; and/or coordinating an organized and efficient case flow of clinic scheduling. Must work with any and every Physician.Assist with all aspects of patient care. Coordinate outpatient clinic, patient appointments and follow up. Assist the office with clerical duties. Other duties may include: assisting multidisciplinary team in managing the care of the patients thru all phases (In-take/Evaluation/Listed) by acting as a liaison between the clinic and referring physicians; assisting in managing follow-up care for post surgical patients by setting up follow up care appointments; and/or coordinating an organized and efficient case flow of clinic scheduling. Must work with any and every physician in the Clinic. Other duties as assigned.Essential Duties:1. Greets patients in a courteous and professional manner.2. Adheres to protect patient confidentiality.3. Process new referrals in a timely manner; this includes obtaining required outside medical records, entering demographic information into computer system and PBAR, provides medical records to physician / multidisciplinary team for review, provides insurance information to financial counselor for patient to be financially cleared, and schedule patient in clinic.4. Schedules patient’s evaluation in a timely manner while accommodating patient’s needs. This includes but no limited to: laboratories, diagnostic testing and consultations as needed.5. Schedules patient mandatory teaching classes.6. Understands the procedures for scheduling patients, and gives proper patient instructions.7. Notifies patient of upcoming appointments in a timely manner.8. Arranges patient clinic appointments as requested by the physician.9. Communicates all changes with patient and case information to all involved personnel.10. Demonstrates accuracy and thoroughness in entering information into computer systems (Cerner, PBAR).11. Works with various hospital personnel to resolve issues and accommodate patient.12. Preps charts for clinic, selection committee, and tumor board (if applicable).13. Assists in clinic with clerical and scheduling needs.14. Assist in translation as needed (if applicable).15. Provides phone coverage as needed.16. Demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence.17. Ability to work independently and in a team setting to accomplish duties in a timely manner.18. Knowledge of proper chart format.19. Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Ability to communicate effectively in English both verbally and in writing.Preferred Qualifications:Pref 1 year Experience in acute care or ambulatory care setting. *Entry level acceptedPref Knowledge of medical terminology preferred.Pref Familiarity with word processing, Cerner, and scheduling software is preferred.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Senior Business Intelligence Developer – IS Clinical Research – Full Time 8 Hour Days (Exempt) (Non-Union) – (Los Angeles, California, United States)

The Business Intelligence Developer Senior will work in Keck Medicine IS team to develop and test, implement business intelligence solutions for various Keck Medicine departments. The position will serve as the subject expert as it relates to dashboards. Also, this position will be responsible for identifying and documenting information technology design specifications based on analysis/assessment of user needs and generate need-gap analyses. Also, this role ensuring data integrity, maintaining system security, extracting, analyzing and transforming data. The IT Business Intelligence Developer Senior also understands the functional workflow and processes of the Departments he/she supports and maintains system functionality leverage USC’s various technologies including but not limited to QlikView, Cerner Command Language (CCL) and other applications, Hadoop and RDBMS. Applies learned skills to perform problem resolution across integrated platforms, systems, processes and departments. Supports the mission, vision, values and strategic goals of Keck Medicine of USC.Essential Duties:Dashboard: SDLC methodology to develop, test and deploy enterprise dashboards promptly.Data Visualization Design: Apply sound user experience design to incorporate visualization in dashboards and reports.Training: Trains new staff members on applicable systems/applications. Responsible for working with customer and/or vendors with training on new systems being implemented and rolled out for use in the departments.Priority Management: Must work several assignments at one time, manage priorities, deadlines and time. The work is highly technical, requires collaboration across multiple disciplines and groups. The ability to work independently is also required.Customer Service: Addresses customer questions, concerns, enhancement requests, communicates with customers, handles services problems and tickets politely and efficiently, always available for customers, follows procedures, utilizes problem solving skills, maintains pleasant and professional image. Customers may include both internal department users, vendors, and peers within IS.Reporting: Generate ad-hoc as well as routine reports and data dump for further consumption.Business Intelligence: Transform disparate data into meaningful analysis. Provide information that can be used for decision making. Predict outcomes and prescribe appropriate actions.Documentation: Prepare documentation related to dashboards and reports (e.g., FRD). Draft a mock-up data visualization before start building dashboard.Other Duties and On-Call: Ability to fulfill On-Call requirements and other duties as assigned.Required Qualifications:Req Bachelor’s degree Degree in Computer Science, Information Systems, Computer Engineering, or related fieldReq 6 years 6 to 10 years’ relevant experience including dashboards / BI reporting design, documentation, maintenance, implementation, upgrades and troubleshooting .Req Experience with Structured Query Language (MS SQL Server, Oracle)Req 10 years Experience in relevant business support and/or information technology support. *ONLY If NO Bachelor Science in Computer Science, Information Systems, Computer Engineering, or related field.Req Good organization skills with ability to prioritize multiple activities in a rapidly changing environmentReq Strong customer service focusReq Proficient in Microsoft Office (Outlook, Word, Excel, Power Point)Req Requires a maturing level of analytical ability to find solutions to increasingly difficult technical or administrative problems, to determine economic feasibility or options available, and to assess time involved in system changes. Thorough documentation skills are also requiredReq Must be able to demonstrate experience with database systems and experience with system design, capacity planning, and capacity managementReq Requires hands-on expertise with database services.Req Must be able to communicate the impact and solutions of application/system problems in business languageReq Requires a professional approach in all situationsReq Ability to work any hours to support 24/7 operationsReq Must resolve problems entirely by either completing the work or gathering all of the resources needed for ultimate resolution and continuity of problem managementReq Availability to travel between Keck Medicine of USC, USC, and other facilities.Preferred Qualifications:Pref 2 years QlikView and QlikSense experience.Pref Other BI tools experience: Tableau, PowerBI, etc.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $110,240.00 – $181,896.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

RN Clinical – Day Hospital – Part Time 10 Hour Days (Non-Exempt) (Union) – (Los Angeles, California, United States)

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients. The Registered Nurse is accountable for the coordination of patient care and education to the patient and family in accordance with the standards, policies, and practices in a compassionate, supportive, and therapeutic environment.As an integral part of the multidisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients and their families in the outpatient setting with an emphasis on administering chemotherapy, biotherapy, blood products. The RN is also responsible to manage those patients who require acute care either prior to or instead of admitting the patient.Essential Duties:Follows policies and procedures; demonstrates ability to access online manuals.Transfers learned scientific knowledge into practical application in applying the Nursing Process.ASSESSMENT Appropriately completes Nursing Assessment upon patient admission, at each shift and with change of condition. Completes patient acuity by 0200/1400 daily.DIAGNOSIS Interprets assessment information and formulates Nursing Diagnoses.PLAN Develops Plans of Care with individualized interventions. Documents expected/projected patient outcomes. Reviews/Revises/Updates Plans of Care daily based on evaluation and interpretation of patient outcomes.INTERVENTION Administers medication and IV therapy appropriately at prescribed intervals. Completes patient care procedures correctly per policy at prescribed intervals. Delegates tasks based on others’ scope of practice and competency. Acts as patient advocate. Manages restraint use per policy Attempts alternative non-restraint measures first. Assures complete MD order per policy. Ensures MD assessment per policy. Assures patient monitoring per policy. Ensures Restraint Audit Form is completed each shift.DOCUMENTATION Documentation is complete and correct on all flow sheets and chart forms: Admission Assessment Pain scale assessment and reassessment before and after intervention Daily flow sheet Restraint flow sheet Diabetes flow sheet Educational flow sheet Kardex Care Plan Risk Assessment & Reassessment upon Fall MAR Equipment & Supplies Intra and Inter Facility Transfer Forms Belonging Tracking Form Ensures orders are transcribed and signed off prior to the end of the shift. Completes 12h/24h chart checksEDUCATION Provides patient/family education as needed Room/unit orientation Plan of Care Identifies knowledge deficits related to diagnoses and care Uses and provides MICROMEDEX information to patients and families.TRANSFER & DISCHARGE Collaborates with Case Manager and/or physician regarding discharge planning. Ensures all transfer paperwork is completed. Ensures belongings are sent with patient.EQUIPMENT Utilizes patient care equipment appropriately and safely according to manufacture guidelines IV pump Feeding pump PCA pump Epidural pump Sequential compression device Wound VAC Heating pad/pumpCOMMUNCATION Communicates effectively with all members of the healthcare team including patient and family: Shift to shift report Physician Rounds Patient/family interactions MDP Rounds Hand-Off reports Facility E-mail Student/New employee/Contract employeeORGANIZATION Manages time effectively. Able to organize and prioritize responsibilities. Takes meal breaks without incurring overtime. Completes shift on time.OBSERVES REGULATORY AGENCY REQUIREMENTS: National Patient Safety Goals Patient identifiers Unapproved abbreviations Universal Protocol (Procedural Time Out) Hand-Off Medication Reconciliation Clinical Alarms Other Hazardous waste management Biohazard Medication Sharps HIPAA OSHA requirements (i.e. no food or drink in clinical areas) JCAHO – continuous survey readiness Critical Values § Write Down § Read Back § Follow up Telephone order § Appropriate § Documented § Signed, Timed and Dated § Stamped § Entered into unit log Maintains safe practice in the work environment § Correct body mechanics § Electrical safety § Infection Control Procedures § Hand WashingMANAGEMENT OF THE CARE OF MEDICAL SURGICAL PATIENTS (6N) Demonstrates the ability to manage patients with THA. (6N) Demonstrates the ability to manage patients with TKA. (6N) Demonstrates the ability to manage patients with spinal surgery (6S) Demonstrates the ability to maintain isolation precautions, respiratory and nutrition care specific to cystic fibrosis patients. (6S) Demonstrates the ability to manage medications and maintain protective isolation precautions for patients with abdominal organ transplants (6S) Institutes safety precautions and skin care for patients with hepatic encephalopathy.MANAGEMENT OF THE CARE OF PATIENTS IN THE INTENSIVE CARE UNIT/S Demonstrates the ability to manage complex critically ill patients. Neurosurgery, thoracic-forgut, gastric bypass, orthopedic. Liver/kidney/pancreas transplants, hepatobiliary. Open heart, heart and lung transplants. Demonstrates the ability to manage advanced therapeutic modalities. Hemodynamic monitoring. Continuous renal replacement therapy (CRRT, CVVHD). Ventriculostomy, intracranial pressure monitoring. Ventricular assist devices, balloon pumps.MANAGEMENT OF THE CARE OF PATIENTS IN THE STEPDOWN/TELEMETRY UNITS Demonstrates the ability to manage high acuity patients requiring specialized monitoring and care. Status post open heart, heart transplant, lung transplant. Status post liver/kidney transplants, orthopedics, hepatobiliary, general surgeries. Status post thoracic-forgut, gastric bypass, neurology, neurosurgery. Demonstrates the ability to manage advanced therapeutic modalities. Ventilator care. Arterial/CVP lines. Ventricular assist devices. Lumbar drains.MANAGEMENT OF THE CARE OF PATIENTS UNDERGOING DIALYSIS TREATMENT Initiates, performs and terminates all dialysis treatments according to policy and dialysis standards of care. Reviews all orders and labs prior to initiating treatments. Informs patient of treatment plan. Completes all documentation completely and according to policy on the dialysis treatment record. Performs all pre-treatment safety checks. Performs appropriate machine maintenance according to dialysis policies and procedures. Checks charts for dialysis orders prior to arriving on the unit with the dialysis equipment. Calls physicians for orders early in the shift when orders for dialysis have been placed, but no treatment orders are written. Completes med/surg dialysis treatments on 3S whenever there are more than 2 med/surg patients scheduled.MANAGEMENT OF THE CARE OF THE PSYCHIATRIC PATIENT Engages patients in therapeutic interactions Maintains therapeutic milieu Assesses and monitors for patient safety including: Contraband assessment upon admission, change of shift and prn. Initiates and participates in treatment planning. Monitors locked doors into and out of the unit. Logs in Visitors and assesses for contraband. Follows patients’ legal status q shift and communicates with Department of Mental Health and other agencies as required Administers psychotropic medications only after proper consent and documentation Initiates and participates in treatment planning. Submit Fire Arms Reporting FormBEHAVIORAL RESTRAINTS Demonstrates de-escalation techniques as an effort to prevent the need for behavioral restraint/seclusion. Applies behavioral restraint/seclusion when appropriate. Continuously monitors patients for safety (or delegates as appropriate). Ensures physician assessment of patient within 1 hour of application of restraint/seclusion and then at least every 8 hours. Obtains physician orders per policy. Notifies Manager of all behavioral restraint incidences. Contacts significant other as allowed by patient. Completes debriefing, with patient if appropriate, after the incident.QUALITY MEASURES § Accurately identifies patient that fit Core Measure criteria § Completes Core Measure Documentation § Identifies and participates in data collection and process improvements related to Nurse Sensitive Quality IndicatorsPROFESSIONAL DEVELOPMENT Participates in professional hospital/nursing activities Relief Charge Nurse Nursing committees/councils Hospital Teams Unit Based Projects Research Published peer review articleBONUS POINTS § Preceptor (5) § Professional Certification (5) § More than 8 Non-mandatory CEH (3) § USCUH Nurse Week Recognition (5) § Monthly Hospital or Unit Spirit Award Winner (1) § Public nursing recognition (3)Performs other related duties as assigned.Required Qualifications:Req Bachelor’s degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year One year experience in an outpatient infusion setting requiredReq Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Req Committed to excellence in patient care and customer service.Req Demonstrates ability to work independently with minimal direction and supervision.Preferred Qualifications:Pref Oncology focus is strongly preferred.Pref Specialty Certification Specialty certification in oncology is preferred.Required Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req ONS Chemotherapy & Biotherapy Required when eligibility criteria have been met.The hourly rate range for this position is $44.00 – $95.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Sterile Processing Technician II – Sterile Processing HC4 – Full Time 8 Hour Days (Non-Exempt) (Union) – (Los Angeles, California, United States)

Under general supervision of the Sterile Processing Supervisor or Sterile Processing Educator, the Sterile Processing Technician (SPT)II serve with basic knowledge of Sterile Processing techniques/skills and is responsible for decontaminating, operationally checking, assembling, sterilizing, and distributing reusable surgical/clinical instrumentation and implants throughout the organization. Operate Steam (autoclave) and H2O2 (hydrogen peroxide) sterilizers, sonic equipment, automated washers and heat sealers. Store, date, rotate and distribute reusable surgical/clinical instrumentation. All in accordance with department and manufacturer IFU guidelines.Essential Duties:Assemble and package surgical/clinic procedure instrument sets following protocols established by electronic count sheets and manufacturer IFU. Operationally check instrumentation for functionality and cleanlinessDisassemble instruments/equipment, remove gross contamination, manually wash instruments, decontaminate and load automated washers according to manufacturer’s instructions for use (IFU).Operate and maintain sterilization and disinfection equipment according to established protocols and professional standards. Maintain sterilization documentation related to items processed, quality assurance, maintenance, and troubleshooting.Dispense sterile instrumentation to appropriate locations in the Sterile Storage and OR. Maintain sterile inventory through par level maintenance, stock rotation, and quality assurance. Proper distribution of sterile clinic instrumentation..Maintain timely and efficient process flows through communication with outside departments and sterile processing technicians in other assignments. Train and assist other Sterile Processing Technicians in the duties listed above.Troubleshoot and address routine equipment, instrument, and customer issues. Interface with OR, ancillary departments, and other customers to resolve issues. Receive loaner trays via Casechek and communicate with outside companies to help resolve instrument issues.Prepares loads, operates equipment involved in sterilization processes.Must be knowledgeable of and adhere to all SPD policies/procedures/SOPs in performance of duties.Prepares OR case carts and places any missing items on the OR shortage list. Inspects packages for indications of proper sterilization.Obtain knowledge of documentation and logging of information and use of the Censitrac tracking systemMay train or provide guidance or work direction to the Sterile Processing Technician I as needed.Performs all other duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Completion of a Sterile Processing Program or an accredited Surgical Technician program. If no completion of program, must have an additional three years of experience as a Sterile Processing Tech.If no completion of program, must have an additional three years of experience as a Sterile Processing Tech.Req 1 year Sterile ProcessingReq Basic knowledge of computer systems including Windows OS, keyboard and mouse operation.Req Ability to operate complex machinery including washers, ultrasonic cleaners, and sterilizers.Req Demonstrated ability to competently perform multiple, complex tasks.Req Knowledge of medical terminologyPreferred Qualifications:Required Licenses/Certifications: Req Sterile Processing Certification Current Certification as a Sterile Processing Technician through an accredited organization (HSPA, CBSPD) or Valid Certified Surgical Tech (CST) or Surgery-Certified Credential (TS-C) from CAAHEP or ABHES certification (Must be maintained by renewal before expiration date).Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $21.00 – $35.36. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

LVN/LPT – Arcadia Ortho Clinic – Full Time 8 Hour Days (Non-Exempt) (Non-Union) – (Arcadia, California, United States)

The Licensed Vocational Nurse (LVN) is an individual with specific knowledge and technical skills to assist the Registered Nurse in providing care for a designated group of patients. The LVN utilizes the Nursing Process to provide therapeutic care to a specific population of patients, under the direction of the Registered Nurse.Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information, administers medication, and prescription management as directed by physician. Schedules diagnostic tests and surgeries as ordered by the physician as needed. Performs various administrative duties, including answering phone patient calls, returning phone calls, receiving and sorting in-coming faxes, obtaining prior authorizations. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assigned.Essential Duties:Uses and practices basic assessment, participates in planning, executes interventions in accordance with the plan of care or treatment plan, and contributes to evaluation of individualized interventions related to the care plan or treatment plan.Provides direct patient care.Administers medications.Demonstrates professional communication skills for the purpose of patient care, education and multidisciplinary team collaboration.Schedules diagnostic tests and surgeries as ordered by the physician as needed.Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flowPerforms basic administrative duties.Handles telephone calls and writes correspondences.Serves as a liaison between physicians and other individuals.Takes patient histories and vital signs and documents accordingly in the EMR.Implants an effective and efficient patient flow.Performs first aid and CPR if needed.Assists physicians with exams and treatments as permitted by license.Organizes pharmacy refill request for physician approval.Ability to work independently and in a team setting to accomplish duties in a timely manner.Triages patients in person and over the telephone.Records patient information in chart//EHR according to regulatory standards.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate of an accredited Vocational Nursing ProgramReq Demonstrates ability to effectively work with physicians, staff, and patients.Req Proficient computer skills in Microsoft Word as well as Internet access and utilization.Req Demonstrate excellent customer service behavior.Req Strong interpersonal skills to handle sensitive situations and confidential informationReq Able to make decisions effectively and with appropriate stakeholder inputPreferred Qualifications:Pref 2 years Experience in an acute care or ambulatory care setting.Pref LVN – Intravenous Therapy Certification (CA DCA)Required Licenses/Certifications: Req Licensed Vocational Nurse – LVN (CA DCA) Valid California Vocational Nursing licenseReq Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $29.00 – $45.20. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

RN Clinical (OR) – Surgery – Full Time 12 Hour Days (Non-Exempt) (Union) – (Los Angeles, California, United States)

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to a specific population of patients. The perioperative registered nurse uses the nursing process, designs, coordinates, and delivers care to meet the identified needs of all patients during perioperative phase. Perioperative nurses possess and apply knowledge of procedure and patient’s intraoperative experience throughout the patient care continuum. Perioperative nurse assesses, diagnoses, plans, intervenes and evaluates the outcome of interventions based on criteria that criteria that support a standard of care. Perioperative nurse addresses the impact of the surgical experience on the patient’s physiological, psychological, sociocultural and spiritual responses. Perioperative nursing role and activities performed during the preoperative, intraoperative and postoperative phases of the patient’s surgical intervention. Perioperative nursing includes, but is not limited to: Peer education and patient/family teaching; support and reassurance; advocacy; control of environment; efficient provision of resources; maintenance of asepsis; monitoring physiological and psychological status; management aggregate patient needs; supervision of ancillary personnel; preoperative exploration, validation of current and future practices; integration and coordination of care across settings and among disciplines, collaboration and consultation.Essential Duties:Adherence to Universal Patient Safety Goals in all areas of practice.Adheres to safety standards of labeling medication on and off the sterile field.Consistently transfers scientific knowledge in applying the nursing process. Formulated care plan Direct/indirect care.Performs skills essential to nursing action to be taken.Delegates tasks to others based on scope of practice, preparation, capability.Evaluates effectiveness of care and modifies plan by observation and interpretation of information.Acts as advocate by initiating action to advance plan of care and initiates and supports change decisions.Ensures electrical/laser/ radiology safety.Ensures intraoperative MRI safety.Correct site surgery / surgical time out standards (Universal Protocol) are followed.Performs autoclave/Steris operation correctly with appropriate documentation.Communicates information to all staff using SBAR in hand off communication in all areas and regarding patient care and patient flow.Accurately documents patient charges, implant records, pathology specimens, and preoperative record in a timely manner.Accurately utilizes Cerner system in documentation, updates preference cards as needed.Adheres to policy for instruments/sponges/sharps count.Practices according to USCUH collaboration principles and demonstrates respectful teamwork and delegation.Follows policies, Title 22 and JCAHO Standards.Participates in development of professional practice, i.e., Nursing committees, research, policy development/review, unit based improvement projectsDemonstrates knowledge about current policies and shares awareness about new trends/technology.Demonstrates current knowledge of surgical anatomy and surgical procedures and applies that knowledge in preparing equipment, supplies and instrumentation for assigned procedures.Maintains specialty carts on a continuous basis. Supplies are maintained at par level, organized, cleaned, outdated. Assigned staff is a resource to others for the specialty cart.Surgical suites are organized and prepared daily (OR, run room, hallway, carts)Facilitates the smooth flow of the surgical intervention (i.e., prepares for the procedure with updated preference cards, knowledge of instruments and Equipment)Participates in hospital and departmental wide PI activitiesPerforms other related duties as assigned.Required Qualifications:Req Bachelor’s degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year Operating room nurse in an acute setting immediately prior to application.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Preferred Qualifications:Pref Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart AssociationRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing) Valid California Registered Nursing licenseReq Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $52.24 – $85.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Patient Access Representative – Family Medicine Clinic – Full Time 8 Hour Days (Non-Exempt) (Non-Union) – (Los Angeles, California, United States)

The Patient Access Representative assists patients with the check-in/arrival. Has in depth knowledge in all processes of the reception front desk and arrival process. Works with physicians on coordinating new patients for their individual schedules, assist new patients in collecting all medical records and history. He/She will schedule new patients with physician who specializes in care type and prepares new patient chart for physician review. Responsible for providing insurance information to Financial Counselor Representative for verification.Essential Duties:Generate a patient MRN (Medical Record Number)and is adept at utilizing the MRN checker.Patient identifier is “Name and date of birth” to assure you are registering the correct patient.Demonstrates ability to maintain confidentiality of patient information.Determine if the patients insurance is contracted with USC.Edit insurance information as appropriate.Resolve all GE Centricity Alerts.Assure all documents are obtained signed and scanned or available in the EMR a. Insurance Card b. Identification Card c. Condition of Service – hospital document d. Financial Responsibility- Physician document e. Notice of Privacy Practices-Obtain patient demographics confirm all are current and correct in both hospital and physician systems.Utilize appropriate a. Financial Class b. Plan Id’s c. Service Code d. Patient typeAbility to verify and comprehend insurance benefits via: a. Contacting insurance companies directly b. Electronic verification system (Ecommerce or Passport or direct insurance websites) c. Ensure effective dates and co-pays are documented in registration systemsIn Physician System Utilize appropriate a. FCS b. Alternate InsuranceAssuring authorizations are in place as specified by patients carrierCustomer service skills: a. Phone etiquette b. Scripting as provided by supervisor/management c. Escort patients as needed d. Professional conduct when speaking to patients and co-workers and PhysiciansAbility to request patient financial liabilities (Co-pay outstanding balances)Follow and adhere dress code attendance policy’s provided by Human ResourcesAssist Supervisor as needed with special projects and other duties as assigned a. Scheduling b. Break and or Lunch coverage c. Check out d. Any other duties assigned by your supervisorBalances cash drawer to Batch.Closes out batches.Prepare bank deposit for Physician practice.Performs other duties as assigned.Required Qualifications:Req High school or equivalent Or equivalent evidence in file required.Req 1 year Hospital experience or in a related field.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Must be comfortable with computers and medical terminology.Req In depth knowledge of Cerner, most insurance types, and basic computer programs.Req Demonstrate excellent customer service behavior.Preferred Qualifications:Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $19.80 – $29.77. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Dietitian – Nutrition Services – Full Time 8 Hour Days (Exempt) (Non-Union) – (Los Angeles, California, United States)

Provides nutritional expertise to student-athletes and staff. Primary responsibilities include individual nutrition counseling; team education; leading internship program; serving as a food and nutrition resource for coaches, athletic trainers, and sports performance staff; and maintaining professional competency and skills required for professional practice.Essential Duties:Assess and analyze dietary practices, body composition, and energy balance of athletes in the context of athletic performance and health.Assist Little Galen Dining Hall in the development and maintenance of performance friendly menus.Counsel athletes on optimal nutrition for exercise training, competition, recovery from exercise, weight management, hydration, immunity, disordered eating, travel, and supplementation.Provide personalized fueling plans to promote achieving short- and long-term goals for athletic performance and good health.Address nutritional challenges to performance, such as food allergies, bone mineral disturbances, gastrointestinal disturbances, iron depletion, and iron-deficiency anemia.Counsel athletes on optimal nutrition for recovery from illness or injury.Coordinate nutritional care as a member of multidisciplinary sports medicine teams for conditions such as disordered eating.Evaluate dietary supplements based on rules and regulations of the NCAA and the United States Anti-Doping Agency (USADA)Document nutrition services provided and evaluate the effectiveness of nutrition strategies towards meeting desired outcomes.Assists in the management of the program budget and adherence to budget guidelines and analyzes for cost effectiveness. May approve expenditures for specific program areas.Maintains a thorough understanding of all departmental and university policies and procedures, as well as applicable government and industry standards, and ensures adherence to them.Coordinate nutrition for team travel (catering, hotels, airlines, competition)Assist in overseeing fueling stations and procurement of goodsAssist in management of student-internship program and dietetic internsAssist in Developing Policies and Processes. Ensuring quality and consistency in clinical, food service, and education programming through training and quality management studies.Performs other related duties as assigned or requested.Required Qualifications:Req Bachelor’s degree Bachelor’s Degree in nutrition, exercise physiology, or related field requiredReq 1-3 years Experience in related fieldReq Attention to detail when performing assigned tasksReq Excellent time and priority management, organizational, and record-keeping skillsReq Excellent oral and written communication skills including the ability to interact with a wide variety of individuals within a diverse environmentReq Strong interpersonal skills, presentation, and counseling skillsReq Ability to work a non-standard workweek which may include nights, weekends, and holidaysReq Ability to operate with the highest standards of impartiality and professional treatmentPreferred Qualifications:Pref Master’s degree Master’s Degree in nutrition, exercise physiology, or related fieldPref Experience as a registered dietitian in a health care or educational settingRequired Licenses/Certifications: Req Registered Dietitian – RD Registered Dietitian with the Commission on Dietetic Registration of the American Dietetic AssociationReq Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) ***Per LA Fire City Code regulations If working within the following areas, employee is exempt from this requirement: Student Health Center and Athletics facilities (within “B” occupancy).The annual base salary range for this position is $68,640.00 – $112,370.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

OR RN – Perioperative Nurse Training Program – Outpatient Surgery Center HC4 – Full Time 10 Hour Rotating Shift (Non-Exempt) (Union) – (Los Angeles, California, United States)

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients. The Registered Nurse is accountable for the coordination of patient care and education to the patient and family in accordance with the standards, policies, and practices in a compassionate, supportive, and therapeutic environment.Essential Duties:Follows policies and procedures; demonstrates ability to access online manuals.Transfers learned scientific knowledge into practical application in applying the Nursing Process.ASSESSMENT Appropriately completes Nursing Assessment upon patient admission, at each shift and with change of condition. Completes patient acuity by 0200/1400 daily.DIAGNOSIS Interprets assessment information and formulates Nursing Diagnoses.PLAN Develops Plans of Care with individualized interventions. Documents expected/projected patient outcomes. Reviews/Revises/Updates Plans of Care daily based on evaluation and interpretation of patient outcomes.INTERVENTION Administers medication and IV therapy appropriately at prescribed intervals. Completes patient care procedures correctly per policy at prescribed intervals. Delegates tasks based on others’ scope of practice and competency. Acts as patient advocate. Manages restraint use per policy Attempts alternative non-restraint measures first. Assures complete MD order per policy. Ensures MD assessment per policy. Assures patient monitoring per policy. Ensures Restraint Audit Form is completed each shift.DOCUMENTATION Documentation is complete and correct on all flow sheets and chart forms: Admission Assessment Pain scale assessment and reassessment before and after intervention Daily flow sheet Restraint flow sheet Diabetes flow sheet Room/unit orientation Plan of Care Identifies knowledge deficits related to diagnoses and care Uses and provides MICROMEDEX information to patients and families. Educational flow sheet Kardex Care Plan Risk Assessment & Reassessment upon Fall MAR Equipment & Supplies Intra and Inter Facility Transfer Forms Belonging Tracking Form Ensures orders are transcribed and signed off prior to the end of the shift. Completes 12h/24h chart checksEDUCATION Provides patient/family education as needed • Room/unit orientation • Plan of Care • Identifies knowledge deficits related to diagnoses and care Uses and provides MICROMEDEX information to patients and familiesTRANSFER & DISCHARGE • Collaborates with Case Manager and/or physician regarding discharge planning. • Ensures all transfer paperwork is completed. • Ensures belongings are sent with patient.EQUIPMENT Utilizes patient care equipment appropriately and safely according to manufacture guidelines • IV pump • Feeding pump • PCA pump • Epidural pump • Sequential compression device • Wound VAC • Heating pad/pumpCOMMUNCATION Communicates effectively with all members of the healthcare team including patient and family: • Shift to shift report • Physician Rounds • Patient/family interactions • MDP Rounds • Hand-Off reports • Facility E-mail Student/New employee/Contract employeeORGANIZATION • Manages time effectively. Able to organize and prioritize responsibilities. • Takes meal breaks without incurring overtime. • Completes shift on time.OBSERVES REGULATORY AGENCY REQUIREMENTS: • National Patient Safety Goals ◦ Patient identifiers ◦ Unapproved abbreviations ◦ Universal Protocol (Procedural Time Out) ◦ Hand-Off ◦ Medication Reconciliation ◦ Clinical Alarms ◦ Other • Hazardous waste management ◦ Biohazard ◦ Medication ◦ Sharps • HIPAA • OSHA requirements (i.e. no food or drink in clinical areas) • JCAHO – continuous survey readiness ◦ Critical Values ▪ Write Down ▪ Read Back ▪ Follow up ◦ Telephone order ▪ Appropriate ▪ Documented ▪ Signed, Timed and Dated ▪ Stamped ▪ Entered into unit log ◦ Maintains safe practice in the work environment ▪ Correct body mechanics ▪ Electrical safety ▪ Infection Control Procedures ▪ Hand WashingMANAGEMENT OF THE CARE OF MEDICAL SURGICAL PATIENTS • (6N) Demonstrates the ability to manage patients with THA. • (6N) Demonstrates the ability to manage patients with TKA. • (6N) Demonstrates the ability to manage patients with spinal surgery • (6S) Demonstrates the ability to maintain isolation precautions, respiratory and nutrition care specific to cystic fibrosis patients. • (6S) Demonstrates the ability to manage medications and maintain protective isolation precautions for patients with abdominal organ transplants. • (6S) Institutes safety precautions and skin care for patients with hepatic encephalopathy.MANAGEMENT OF THE CARE OF PATIENTS IN THE INTENSIVE CARE UNIT/S • Demonstrates the ability to manage complex critically ill patients. Neurosurgery, thoracic-forgut, gastric bypass, orthopedic. Liver/kidney/pancreas transplants, hepatobiliary. Open heart, heart and lung transplants. • Demonstrates the ability to manage advanced therapeutic modalities. Hemodynamic monitoring. Continuous renal replacement therapy (CRRT, CVVHD). Ventriculostomy, intracranial pressure monitoring. Ventricular assist devices, balloon pumps.MANAGEMENT OF THE CARE OF PATIENTS IN THE STEPDOWN/TELEMETRY UNITS • Demonstrates the ability to manage high acuity patients requiring specialized monitoring and care. Status post open heart, heart transplant, lung transplant. Status post liver/kidney transplants, orthopedics, hepatobiliary, general surgeries. Status post thoracic-forgut, gastric bypass, neurology, neurosurgery. • Demonstrates the ability to manage advanced therapeutic modalities. Ventilator care. Arterial/CVP lines. Ventricular assist devices. Lumbar drains.QUALITY MEASURES • Accurately identifies patient that fit Core Measure criteria • Completes Core Measure Documentation Identifies and participates in data collection and process improvements related to Nurse Sensitive Quality IndicatorsPROFESSIONAL DEVELOPMENT • Participates in professional hospital/nursing activities Relief Charge Nurse Nursing committees/councils Hospital Teams Unit Based Projects Research Published peer review article.Performs other duties as assigned.Required Qualifications:Req Bachelor’s degree Nursing Degree in Nursing (BSN)Req 0-1 year Must have less than 1 year of acute care experience as a Registered NurseReq Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Preferred Qualifications:Pref Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart Association *Required for Intensive Care, Step-down, and Telemetry. RNs without prior telemetry or critical care experience will be required to obtain ACLS within 180 days or by the end of orientation, whichever is sooner.Pref Specialty CertificationRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $44.00 – $95.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.