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In order for your application to be considered, please attach a cover letter, resume and two writing samples to your employment application.The Sol Price School of Public Policy at University of Southern California is seeking a candidate to assume the role of Program Coordinator in the METRANS Transportation Center. This position will provide administrative support to the METRANS Transportation Center, including administrative responsibilities for center grant programs.Job summary:This position will be supervised by the METRANS associate director of administration. Work duties will be on the USC campus. Hybrid work that allows working from home some, but not all, days per week can be accommodated by agreement of the selected candidate and the METRANS associate director of administration. We anticipate that hybrid work arrangements will require that the selected candidate be on campus two to three days per week, on a regular schedule agreed to by the selected candidate and the METRANS director.  This is a full time, one year, fixed-term (renewable) position.The METRANS program coordinator is responsible for 1) all of the reporting and record keeping of two USDOT center grants, 2) administration of the RFP, proposal review, and proposal award process associated with these grants, 3) assistance with seminars, conferences, and other events, 4) administration associated with the METRANS Advisory Board, 5) maintenance of all center files, 6) the Director’s calendar and 7) the process of reimbursements.  The METRANS program coordinator will also be responsible for assisting with other METRANS grant programs and with outreach and education activities of the center as those duties are assigned.The candidate should have the following qualifications:Two or more years of experience in project management or associated tasks in a research center or university setting or for candidates with less than two years of experience, demonstrated highly relevant experience,Organizes and expedites flow of work through supervisor’s office and/or administrative department.  Initiates follow-up action.An ability to maintain communication and work with a dispersed set of colleagues across several universities, agencies, and community partners. Composes and produces a variety of business correspondence, reports, confidential documents and/or forms, and related materials or guides the work of other staff who produce these materials. Reviews and signs, as authorized. Coordinates department public relations functions, as assigned, such as special events, conferences, seminars, etc. Arranges with vendors for sites, facilities, catering, guest accommodations, etc. Coordinates production and/or distribution of promotional materials.Researches and gathers data for departmental reports. Conducts preliminary analysis of data. Recommends report content and format to display finding most effectively.Tracks and monitors assigned budget expenditures and/or special actions and reports on variances.Strong organizational skills and strategic thinking.Expertise with file creation, editing, and sharing software tools such as Microsoft Office suite, Adobe, Google applications for document sharing, and similar software tools.Candidates with experience and past demonstrated success in project management will typically be more competitive.In addition to the above desired qualifications, these qualifications are an advantage: 1) strong writing skills, 2) understanding of or familiarity with transportation policy and/or transportation research or closely related topics. The position requires at a minimum a bachelors degree, with masters degree or more advanced degrees preferred.The expected start date is December 1, 2024About the METRANS Transportation Center: The METRANS Transportation Center was established in 1998 through the Transportation Equity Act for the 21st Century (TEA-21) as the first University Transportation Center in Southern California. METRANS is a joint partnership of the University of Southern California (USC) and California State University Long Beach (CSULB). METRANS is housed at USC Sol Price School of Public Policy. At USC, METRANS researchers span urban planning, public policy, and all fields of engineering.The mission of the METRANS Transportation Center is to solve transportation problems of large metropolitan regions through interdisciplinary research, education and outreach. METRANS has three primary objectives: 1) Foster independent, high quality research to solve the nation’s transportation problems; 2) Train the next generation transportation workforce; and 3) Disseminate information, best practices, and technology to the professional community. We accomplish these objectives through a comprehensive and collaborative program of research, education, information dissemination and technology transfer organized around three topical focus areas:Integrated management of freight and passenger systemsSustainable and efficient urban freight transportationMobility of urban populationsCompensation:The hourly rate range for this position is $24.62 – $27.59. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Los Angeles County Fair Chance Ordinance:USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. About the Sol Price School of Public Policy: The mission of the Price School is to improve the quality of life for people and their communities, here and abroad. We achieve this mission through education and research that promote innovative solutions to the most critical issues facing society, with a particular focus on governance, urban development, and social policy. The Price School offers Ph.D. programs in Public Policy and Management and Urban Planning; masters’ degrees in Public Administration, Public Policy, Urban Planning, Health Administration, and Real Estate Development; executive masters’ degrees; and undergraduate degrees.USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu.  Inquiries will be treated as confidential to the extent permitted by law.Minimum Education: Bachelor’s degree

Addtional Education Requirements Combined experience/education as substitute for minimum education
Minimum Experience: 3 years

Minimum Skills: Secretarial or specialized clerical and administrative experience.
Preferred Education: Bachelor’s degree

Preferred Experience: 4 years

University of Southern CaliforniaSol Price School of Public PolicyAdjunct Instructor of Real Estate Product Type DevelopmentSmith III Department of Real Estate DevelopmentThe USC Sol Price School of Public Policy is seeking a working professional with expertise and a primary position in the area of commercial real estate development. The successful candidate should possess a master’s degree or doctorate in in a related field (such as JD, MArch, MBA, MRED, MA in Economics) . The candidate will be able to teach undergraduate and/or graduate-level real estate courses with content focused on the development of specific product types including single family residential; multifamily; office; industrial; retail; hospitality; or affordable housing. The candidate must also have significant professional experience in commercial real estate development or investment. Preference will be given to candidates with prior teaching experience and excellent teaching evaluations.Adjunct instructors are responsible for delivering course content, scheduling office hours and being accessible to students as appropriate, and grading. Under the direction of the department chair, the instructor is expected to provide students with a syllabus outlining the course goals, schedule, and all requirements for the course.The hourly rate range for this position is $29.06/hr. – $38.89/hr. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.The USC Sol Price School of Public PolicyRanked among the foremost schools of public policy in the nation, the USC Sol Price School of Public Policy generates uncommon knowledge for the common good. The school is composed of overlapping disciplines that generate innovative approaches to critical issues ranging from health-care policy to homelessness, and sustainability to congestion – to name a few. A wide-ranging curriculum, including extensive experiential learning, prepares our graduates to navigate problems that demand multi-layered solutions driven by critical, informed thinking.The Price School, founded in 1929, is anchored by four departments: Public Policy and Management, Health Policy and Management, Wilbur H. Smith III Department of Real Estate Development, and Urban Planning and Spatial Analysis. The school’s rigorous academic programs provide students with the knowledge and distinctive opportunities to make meaningful contributions to their professions. Integrating classroom instruction with real-world experience and led by some of the world’s most renowned faculty in their fields, our students establish a clear pathway to successful careers.Our academic programs are augmented by numerous research centers, institutes and initiatives that provide additional research expertise and experiences, notable among them are: The Judith and John Bedrosian Center on Governance and the Public; The Center for Philanthropy and Public Policy; The USC Lusk Center for Real Estate; The METRANS Transportation Consortium; The Leonard D. Schaeffer Center for Health Policy & Economics; and The Schwarzenegger Institute for State and Global Policy. Together, they account for over $100 million in externally funded research grants and contracts.Our departments and research enterprise provide unmatched breadth and depth to tackle an enormous range of challenges facing our country and the world. And it’s why our graduates hold leadership positions across diverse sectors – public, private, and nonprofit – championing the advancement of the common good. They come from around the world and from a variety of cultures and socio-economic backgrounds to create a rich intellectual environment that celebrates, supports, and benefits from diverse people and opinions.For additional information, see our website: https://priceschool.usc.edu.An Equal Opportunity EmployerUSC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.Apply for this Position: Applicants should submit a letter of interest, curriculum vitae, one or more sample syllabi, and one or more sets of sample teaching evaluations.

University of Southern CaliforniaSol Price School of Public PolicyAdjunct Instructor of Urban DevelopmentDepartment of Urban Planning and Spatial AnalysisThe USC Sol Price School of Public Policy is seeking a working professional with expertise and a primary position in urban development. The successful candidate should possess a master’s degree or doctorate in planning or a related field . The candidate will be able to teach PPD 410: Comparative Urban Development, an undergraduate-level course exploring urbanization and urban development and growth through an international lens. The course introduces students to concepts, theories, institutional frameworks, and current issues and trends driving urban development policy, planning, and management — both domestically and internationally. Preference will be given to candidates with prior teaching experience and excellent teaching evaluations.Adjunct instructors are responsible for delivering course content, scheduling office hours and being accessible to students as appropriate, and grading. Under the direction of the department chair, the instructor is expected to provide students with a syllabus outlining the course goals, schedule, and all requirements for the course.The hourly rate range for this position is $29.06/hr. – $38.89/hr. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.The USC Sol Price School of Public PolicyRanked among the foremost schools of public policy in the nation, the USC Sol Price School of Public Policy generates uncommon knowledge for the common good. The school is composed of overlapping disciplines that generate innovative approaches to critical issues ranging from health-care policy to homelessness, and sustainability to congestion – to name a few. A wide-ranging curriculum, including extensive experiential learning, prepares our graduates to navigate problems that demand multi-layered solutions driven by critical, informed thinking.The Price School, founded in 1929, is anchored by four departments: Public Policy and Management, Health Policy and Management, Wilbur H. Smith III Department of Real Estate Development, and Urban Planning and Spatial Analysis. The school’s rigorous academic programs provide students with the knowledge and distinctive opportunities to make meaningful contributions to their professions. Integrating classroom instruction with real-world experience and led by some of the world’s most renowned faculty in their fields, our students establish a clear pathway to successful careers.Our academic programs are augmented by numerous research centers, institutes and initiatives that provide additional research expertise and experiences, notable among them are: The Judith and John Bedrosian Center on Governance and the Public; The Center for Philanthropy and Public Policy; The USC Lusk Center for Real Estate; The METRANS Transportation Consortium; The Leonard D. Schaeffer Center for Health Policy & Economics; and The Schwarzenegger Institute for State and Global Policy. Together, they account for over $100 million in externally funded research grants and contracts.Our departments and research enterprise provide unmatched breadth and depth to tackle an enormous range of challenges facing our country and the world. And it’s why our graduates hold leadership positions across diverse sectors – public, private, and nonprofit – championing the advancement of the common good. They come from around the world and from a variety of cultures and socio-economic backgrounds to create a rich intellectual environment that celebrates, supports, and benefits from diverse people and opinions.For additional information, see our website: https://priceschool.usc.edu.An Equal Opportunity EmployerUSC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.Apply for this Position: Applicants should submit a letter of interest, curriculum vitae, one or more sample syllabi, and one or more sets of sample teaching evaluations.

University of Southern CaliforniaSol Price School of Public PolicyAdjunct Instructor of Real Estate Product Type DevelopmentSmith III Department of Real Estate DevelopmentThe USC Sol Price School of Public Policy is seeking a working professional with expertise and a primary position in the area of commercial real estate development. The successful candidate should possess a master’s degree or doctorate in in a related field (such as JD, MArch, MBA, MRED, MA in Economics) . The candidate will be able to teach undergraduate and/or graduate-level real estate courses with content focused on the development of specific product types including single family residential; multifamily; office; industrial; retail; hospitality; or affordable housing. The candidate must also have significant professional experience in commercial real estate development or investment. Preference will be given to candidates with prior teaching experience and excellent teaching evaluations.Adjunct instructors are responsible for delivering course content, scheduling office hours and being accessible to students as appropriate, and grading. Under the direction of the department chair, the instructor is expected to provide students with a syllabus outlining the course goals, schedule, and all requirements for the course.The hourly rate range for this position is $29.06/hr. – $38.89/hr. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.The USC Sol Price School of Public PolicyRanked among the foremost schools of public policy in the nation, the USC Sol Price School of Public Policy generates uncommon knowledge for the common good. The school is composed of overlapping disciplines that generate innovative approaches to critical issues ranging from health-care policy to homelessness, and sustainability to congestion – to name a few. A wide-ranging curriculum, including extensive experiential learning, prepares our graduates to navigate problems that demand multi-layered solutions driven by critical, informed thinking.The Price School, founded in 1929, is anchored by four departments: Public Policy and Management, Health Policy and Management, Wilbur H. Smith III Department of Real Estate Development, and Urban Planning and Spatial Analysis. The school’s rigorous academic programs provide students with the knowledge and distinctive opportunities to make meaningful contributions to their professions. Integrating classroom instruction with real-world experience and led by some of the world’s most renowned faculty in their fields, our students establish a clear pathway to successful careers.Our academic programs are augmented by numerous research centers, institutes and initiatives that provide additional research expertise and experiences, notable among them are: The Judith and John Bedrosian Center on Governance and the Public; The Center for Philanthropy and Public Policy; The USC Lusk Center for Real Estate; The METRANS Transportation Consortium; The Leonard D. Schaeffer Center for Health Policy & Economics; and The Schwarzenegger Institute for State and Global Policy. Together, they account for over $100 million in externally funded research grants and contracts.Our departments and research enterprise provide unmatched breadth and depth to tackle an enormous range of challenges facing our country and the world. And it’s why our graduates hold leadership positions across diverse sectors – public, private, and nonprofit – championing the advancement of the common good. They come from around the world and from a variety of cultures and socio-economic backgrounds to create a rich intellectual environment that celebrates, supports, and benefits from diverse people and opinions.For additional information, see our website: https://priceschool.usc.edu.An Equal Opportunity EmployerUSC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.Apply for this Position: Applicants should submit a letter of interest, curriculum vitae, one or more sample syllabi, and one or more sets of sample teaching evaluations.

University of Southern CaliforniaSol Price School of Public PolicyAdjunct Instructor of Public Administration Institutions & ProcessesDepartment of Public Policy & ManagementThe USC Sol Price School of Public Policy is seeking a working professional with expertise and a primary position in public administration, public affairs, or a related field for the role of Cohort Coach for the Price Policy Semester in D.C. program. The Cohort Coach will provide guidance, support, and leadership for policy students throughout the Spring 2025 semester. The successful candidate should possess a master’s degree in public administration, public affairs, or a related field such as political science or sociology. The Cohort Coach will play a vital role in fostering a collaborative and enriching environment for students as they explore the intersection of public policy and real-world  practice in Washington, D.C. Preference will be given to candidates with prior teaching experience and excellent teaching evaluations.Key Responsibilities:Support and Mentorship: Serve as a mentor to the cohort, offering academic and professional support to help students navigate the challenges of the semester.Learning Tour Facilitation: Lead learning tours in D.C. to expose students to key institutions, policymakers, and professionals in the public policy field.Program Logistics: Assist in coordinating key program elements, ensuring smooth execution of weekly activities, meetings, and special events.Student Engagement: Maintain regular communication with students to monitor their progress, offer feedback, and provide resources to enhance their learning experience.Resource Connection: Act as a bridge between students and external resources, including guest speakers, mentors, and professional opportunities in the D.C. area.Qualifications: Strong understanding of public policy, preferably with experience in the D.C. policy environmentExcellent leadership, communication, and organizational skills.Ability to work independently, manage time effectively, and oversee multiple activities.Passion for student development and a commitment to fostering an inclusive and supportive learning environment.Time Commitment:The Cohort Coach will work approximately 10 hours per week, with flexible hours to accommodate tours, meetings, and student needs. The position may require occasional evening or weekend availability depending on the program schedule.Benefits: Gain valuable experience in mentoring and coaching emerging policy professionals.Build a network with the D.C. public policy community.Participate in exclusive learning opportunities and discussions with key policymakers and leaders in the field.The hourly rate range for this position is $29.06/hr. – $38.89/hr. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.The USC Sol Price School of Public PolicyRanked among the foremost schools of public policy in the nation, the USC Sol Price School of Public Policy generates uncommon knowledge for the common good. The school is composed of overlapping disciplines that generate innovative approaches to critical issues ranging from health-care policy to homelessness, and sustainability to congestion – to name a few. A wide-ranging curriculum, including extensive experiential learning, prepares our graduates to navigate problems that demand multi-layered solutions driven by critical, informed thinking.The Price School, founded in 1929, is anchored by four departments: Public Policy and Management, Health Policy and Management, Wilbur H. Smith III Department of Real Estate Development, and Urban Planning and Spatial Analysis. The school’s rigorous academic programs provide students with the knowledge and distinctive opportunities to make meaningful contributions to their professions. Integrating classroom instruction with real-world experience and led by some of the world’s most renowned faculty in their fields, our students establish a clear pathway to successful careers.Our academic programs are augmented by numerous research centers, institutes and initiatives that provide additional research expertise and experiences, notable among them are: The Judith and John Bedrosian Center on Governance and the Public; The Center for Philanthropy and Public Policy; The USC Lusk Center for Real Estate; The METRANS Transportation Consortium; The Leonard D. Schaeffer Center for Health Policy & Economics; and The Schwarzenegger Institute for State and Global Policy. Together, they account for over $100 million in externally funded research grants and contracts.Our departments and research enterprise provide unmatched breadth and depth to tackle an enormous range of challenges facing our country and the world. And it’s why our graduates hold leadership positions across diverse sectors – public, private, and nonprofit – championing the advancement of the common good. They come from around the world and from a variety of cultures and socio-economic backgrounds to create a rich intellectual environment that celebrates, supports, and benefits from diverse people and opinions.For additional information, see our website: https://priceschool.usc.edu.An Equal Opportunity EmployerUSC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.Apply for this Position: Applicants should submit a letter of interest, curriculum vitae, one or more sample syllabi, and one or more sets of sample teaching evaluations.

The Manager of Quality and Outcomes Management is responsible for supporting organizational wide approach to achieve optimal better healthcare value and quality, operational and clinical efficiencies. Vital components to this position are the identification of opportunities to improve, organizational performance and outcomes implementing actions to minimize variation. The manager of clinical quality manages the reporting, data collection, analysis, tracking and trending of data reporting to departmental leaders for quality and performance improvement initiatives. The Manager serves as an quality consultant to management, staff, and providers in the areas of clinical quality improvement, quality assurance, and quality control. performance improvement teams.Responsible for the coordination and support of new quality initiatives throughout Student Health. . Help to facilitate the clinical and non clinical services quality assessments and performance improvement initiatives. Partners with department heads to assure compliance with regulatory and accreditation standards and to enhance quality and safety of patient care. Develops, manages and maintains quality performance reporting for distribution to stakeholders to ensure meaningful, reliable information is collected, analyzed and reported in a manner that provides transparency in key metric performance and clarity in identifying improvement opportunities. Supports evaluation, planning, redesign of care processes to optimize performance, efficiencies to the patient experience and healthoutcomes.. Manages patient experience program and coordinates response to patient concerns. Serves a primary contact to Keck Office of Integrated Risk Management ensuring reporting and follow-up of risk, safety, and patient experience events. Is integral to policy development and maintenance across Student Health care sites . Builds collaborative relationships amongst physicians, nurses, staff and administrators.Essential Duties:Develop new quality initiatives and support ongoing projects across USC Student Health departments the medical group and existing quality committees. including diligence and transition efforts resulting from acquisition strategy.Help facilitate ambulatory quality assessments and performance improvement programs to meet accreditation or regulatory requirementsDevelops/maintains quality performance reports and distributes to impacted stakeholders as needed. Communicates audit findings to medical group and hospital leadership department heads along with proposed action plans.Participates in care process redesign projects to improve patient satisfaction, clinical outcomes and process efficiencyLeads effort to develop and maintain policies and procedures across ambulatory services. Keeps abreast of diverse, complex and rapidly changing regulations, policies and procedures and standards applicable to health care quality regulatory compliance.Oversees the patient experience program. Prepares summary reports and trends for leadership. Receives patient feedback and assign for follow-up.Serve as primary liaison to Keck Office of Integrated Risk Management. Review risk reports and collaborate with leadership to ensure follow-up and resolution.Develop collaborative relationships with providers, clinicians, physicians, nurses, staff, administrators and executivesAttends and actively participates in applicable medical group and hospital committee meetings including, but not limited to, those pertaining to quality, survey readiness, policy, and patient safety.Demonstrate and promote leadership and learning through participation with external organizations for training, conference attendance, eminence activities and continuing education.Designs and presents training programs for management and staff relative to accreditation survey preparedness. Provides in-service to clinical and non clinical ambulatory personnel and medical group as appropriate.Implements corrective action plans and provides written responses to audit deficiencies related to regulatory compliance.Oversight of case/event reviews concurrently and retrospectively to briefly and effectively summarize important information. Establish and maintain relationships with Clinic Directors and USC Student Health leadership.Prioritizes an ever changing workload, functions in a flexible manner including identifying changes in the environment and responding appropriately.Performs all other related duties as assigned or requested by leadership or the medical group. USC Student Health reserves the right to add, modify or remove responsibilities at any time.Required Qualifications:Req Bachelor’s Degree Degree in nursing or a related fieldReq 5 years Five years in an health care setting with progressively increasing responsibilitiesReq 2 years Experience in quality improvements, quality assurance, risk management or related position.Req Critical thinking skills and organization in prioritizing a workload of multiple tasks.Req Skilled in data analysis using external benchmarks and comparative evidenced based practices.Req Organization/time management skills.Req Excellent analytical, problem-solving, planning and evaluation skills.Req Commitment to continuous quality improvement and results driven outcomes.Req Knowledge of data entry into a database and the ability to analyze the information to improve organizational performance.Preferred Qualifications:Pref Master’s degree Degree in nursing, health care administration, clinical field or a related fieldPref Preferred knowledge around clinical quality healthcare programs (JCAHO, CMS, California Title 22 & 24, CDPH, AAAHC) or performance improvementPref Registered Nurse – RN (CA Board of Registered Nursing)Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Certified Professional in Healthcare Quality – CPHQ (NAHQ) If no certification, one must obtain within first year of hire and maintain by renewal before expiration date.The annual base salary range for this position is $133,120.00 – $219,648.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Senior Clinical Operations Manager is responsible for management of clinical operations of assigned Otolaryngology, Head & Neck clinics OHNS). The Senior Clinical Operations Manager leads improvement efforts across all OHNS clinics to accomplish measurable clinical process improvements and objectives. Also, lead the redesign of care processes to optimize value (improve outcomes, patient satisfaction and reduce cost), assist with evaluation of new technologies and related system implementation, optimize integration efforts in pursuit of seamlessness for patients, providers, and staff. This position will project manage multiple initiatives and will develop implementation roadmaps and facilitate action with concrete deliverables. Also, leads the assessment and diagnostic of problems, create data analytics, develops performance dashboards, and leads and manages structured improvement initiatives, from large scale transformational projects, to focused improvement events. This position will establish collaborative relationships with physicians, nurses, technicians and administrators to build support for change and sustainability efforts.Essential Duties:Management: Responsible for clinic operations, quality performance, patient satisfaction. Work directly with clinical team to ensure a safe, consistent work environment that supports excellent service to patients. Develop business cases to support changes in new equipment and care delivery. Ensures there are quality metrics to support excellent and consistent care delivery. Ensures overall effectiveness of clinical staff, workflows, and business process. Ensures all appropriate steps are followed to maintain the financial health of programs. Develops systems and tools that work effectively with customers, physicians, and payers to meet mutual business and clinical needs. Ensures appropriate patient throughput and provider/patient satisfaction with clinic flow and operational efficiency. Ensures and maintains a highly engaged workforce with strong, positive esprit de corps among staff Oversee service delivery in the areas of imaging/referrals/counseling/etc. Leads supervisors in the development of workflows, and implementation of operational budgets and reporting tools.Identifies learning opportunities, develops training path, and trains staff. Recommends and monitors the professional development of staff. Assesses staff education needs and oversees development of education programs. Promotes staff participation in educational opportunities and activities. Facilitates training, certification, and professional development of clinical, diagnostic, and administrative personnel. Owns/leads projects and activities as assigned.Ambulatory operations: Ensures compliance with all policies & procedures. Develops and implements clinical, diagnostic, and administrative policies and procedures. Ensures adherence to policies and procedures, provides interpretation, as needed. Monitors patient satisfaction through surveys, complaints, online reviews, etc. Responsible for and works collaboratively with satellite clinic managers and provides guidance as needed. Collaborates with the Environmental Services, Infection Prevention, and the Central Sterilization Processing Department, and serves as a resource for ensuring environment of care best practices. Directs compliance with regulatory and accreditation agency standards and federal and state regulations regarding patient care. Prepares for inspections by agencies.Project Management: Collaborates with management on project functions such as planning, organizing, coordination, and implementing activities to meet objectives. Organizes multiple tasks with conflicting priorities, delivering the desired results on or below budget and successfully meeting deadlines. Works and prepares accurate program descriptions, budgets and schedules in collaboration with the director.Business Analysis: Conducts in-depth analysis to define qualitative and quantitative aspects of clinical operations which include the use of resources such as capital equipment and human resources. Develops quality measures for any workflow or proposed changes and organizes the work to facilitate effective operations including documentation for an organized business plans/ decision making purposes. Analyzes information/situations, identifies/ defines problems, articulates logical recommendations and recognizing alternatives and their implications. Provides training and support to those these changes affect. Assists in the timely and accurate production of the reports and formulation of recommendations. Demonstrates proficiency with USC’s on-line computer systems and any OHNS clinic equipment. Be the lead with IT to support any software integration between OHNS equipment software and Cerner to ensure optimal medical record documentation.Communication and Interpersonal: Develops and maintains effective relations with widely diverse groups such as staff members, faculty, patients and family, on a variety of complex clinical issues and administrative tasks. Establishes constructive working relationships with members of departmental staff by performing duties in a cooperative and helpful manner. Clearly convey complex problems and proposals in both formal and informal settings with a diverse audience which includes staff, physician and administrative leadership.Perform other duties as assigned.Required Qualifications:Req Bachelor’s Degree Degree in a related field.If no bachelor’s degree, must have at least High School Diploma and additional 4 years of experience in clinical operations management or clinic setting.Req 5 years Experience in strategic business development and/or ambulatory operations in a healthcare setting with progressively more responsibility and demonstrated professional experience, including responsibility for multiple large, complex and sensitive projects.Req Substantial experience leading and facilitating work teams for change management. Identifies patterns to enhance performance and formulates recommendations.Req Comprehensive understanding of process redesign and/or continuous quality improvement methodology and tools.Req Project Management: Ability to develop project plans, monitor activity, facilitate progress to effectively complete projects within specified time frame. Ability to facilitate the planning process by leading team meetings, managing on-going revisions, insuring priorities are met, resolving issues and working collaboratively with clinical managers to ensure consistency and enhance patient care by defining roles and responsibilities of key project participants. Ability to monitor and document performance of ongoing projects by balancing schedules, scope and resources and the financial profitability of these projects.Req Analytical and Problem-Solving: Ability to conduct cost-benefit analysis to define qualitative and quantitative aspects of proposed changes and organize the work and structure analyses to facilitate effective, assists with writing well organized business plans for decision making purposes. Independently manages and completes multiple large projects simultaneously with minimal involvement from the Director. Ability to respond to day-to-day crisis or unexpected situations in an effective manner.Req Communication: Demonstrates effective interpersonal communication skills to influence senior management thinking and actions in order to achieve objectives and ensure a clear understanding of project goals. Ability to facilitate meetings efficiently for project progress and issue resolution. Excellent collaboration and teamwork: Ability to build strategies in collaboration with operational management. Demonstrates good decision-making skills and ability to debrief appropriately and effectively to senior management. Communicates effectively and diplomatically with a wide variety of constituents to include: patient and family, staff, faculty, alumni, business, political and community leaders and the general public is essential.Req Proficient PC skills. Working knowledge of databases, spreadsheets, and word processing.Req Knowledge of business (operational, clinical and financial) statistics and data analyses techniques.Req Ability to manage and analyze data. Strong analytical thinking and problem solving skills.Preferred Qualifications:Pref Managerial experience with direct supervisor responsibility of nonclinical and/or clinical staff and experience with ambulatory/physician practice operations.Pref Experience in patient satisfaction programs preferred, with familiarity of business and clinical processes.Pref Experience with compliance.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $110,240.00 – $181,896.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Pharmacy Director is responsible for the operation of Pharmacy Services, including strategic planning, day-to-day operations, pharmaceutical care, clinical and distributive services, financial management, and personnel management.Minimum Education:
Graduation from an accredited college of pharmacy and licensure as a registered pharmacist in the State of California.

Master’s degree Completion of a pharmacy residency program and an advanced degree program (Pharm.D., M.S., M.B.A., or Ph.D.).

Minimum Experience:
5 years Hospital pharmacy management experience in a hospital pharmacy.

Minimum Skills:
Organization/time management skills.
Demonstrates ability to utilize effective, appropriate and diplomatic oral and written communication skills.
Excellent analytical, problem-solving, planning and evaluation skills.
Demonstrates ability to effectively work with physicians, staff, and patients.
Leading/ guidance skills
Committed to excellence in patient care and customer service.

Required Certifications:
Registered Pharmacist (CA DCA)
Basic Life Support (BLS) Healthcare Provider from American Heart Association
Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart Association

As part of Keck Medicine of USC, USC Verdugo Hills Hospital is the only community hospital in the Foothills area of Los Angeles backed by an academic medical center. With its 40-year legacy of personalized care from expert physicians, experienced nurses and a dedicated staff the community has come to know and trust, USC–VHH brings patients the latest medical advancements and 24/7 emergency services. Join this world-class team providing highly-specialized care, up-to-the-minute research and innovative clinical trials.

The salary range for this position is $191,000 to $250,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The mission of the USC Suzanne Dworak-Peck School of Social Work is to improve the well-being of vulnerable individuals and communities, advance social and economic justice, and eradicate pressing societal problems in complex and culturally diverse urban environments throughout Southern California, the nation, and the world. Our mission is achieved by providing students with experiential, practice, and competency-based learning, and culturally responsive training that is informed by evidence and best practices.The Center for Homelessness, Housing and Health Equity Research at the USC Suzanne Dworak-Peck School of Social Work, is seeking a Project Manager who can support a collaborative project with the Los Angeles County Department of Health Services to develop a robust training and technical assistance plan for front-line and specialty workers tasked with providing complex care management services to indviduals who have recently moved into permanent supportive housing (PSH).Accountabilities include, but are not limited to:The Project Manager will lead a project team to first develop an understanding of how multiple services are coordinated across County departments to support tenants living in PSH and then produce training materials for front-line workers in those systems. This will require extensive outreach, engagement, and coordination with multiple partners including people with the lived experience of homelessness and leading both in-person and virtual focus groups and team meetings. Job functions include developing an overall project plan, leading weekly team meetings, attending important key stakeholder meetings, taking and analysing notes from meetings, and monitoring the progress of the project . The role also includes presenting the findings from the project to various stakeholder groups.Preferred Education and Experience:Must have a master’s degree in social work, psychology, counseling, education, or an equivalent combination of education, training, and experience. Prior experience working on research projects, project management, conducting interviews or focus groups, or experience working with vulnerable populations is highly desired.This position is for a full-time, fixed-term, grant-funded appointment through November 30, 2025.Minimum Education:Master’s degreeMinimum Experience:5 yearsPreferred Qualifications:Experience with event planning and group facilitationIn addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.The annual base salary range for this position is $94,186.07 – $103,000.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.  #LI-AW1Minimum Education: Master’s degree, Combined experience/education as substitute for minimum education
Minimum Experience: 5 years, Combined education/experience as substitute for minimum experience
Minimum Field of Expertise: Directly related education and project administration experience in specialized field represented by project

Performs complex and varied administrative and clinical assignments. Serves as a personal contact for physicians, staff, and outside departments in order to address problems, issues or concerns that require attention. Assists in management of clinical unit operations. Reports to the Clinic Manager of the Department. This position supervises clinical staff, including Support Coordinators, Medical Assistants, and LVN’s.Performs complex and varied administrative and clinical assignments. The Clinical Contact Center (CCC) Supervisor provides leadership, coaching, development, and support to their CCC team as they field calls from clients/patients. The CCC Supervisor will be responsible for identifying training and performance needs, monitoring phone and work queue performance, developing action plans for improving and sustaining team performance as well as participating in and completing special projects as assigned. They will work closely with clinic partners and serve as an escalation point for providers and clinical staff. They will be responsible for ensuring that Health Center and Contact Center policies are followed as well as helping to identify and execute changes in policy and procedure. The CCC Supervisor is expected to set the example of living the Keck Medicine of USC values. This position will report to the Clinic Manager of the Las Vegas Health Center. This position supervises clinical staff, including Medical Assistants and Non Nursing Care Coordinators and Schedulers. The Clinic Contact Center Supervisor performs complex and varied administrative and clinical assignments. This position supervises clinical staff, including Medical Assistants and Non-Nursing Care Coordinators and Schedulers. • Hiring, training, and preparing call center teammates to respond to client/patient questions and complaints and troubleshoot problems with services or products. • Ensuring teammates understand and comply with all call center objectives, performance standards, and policies. • Answering team member questions regarding best practices or difficult calls. • Identifying operational issues and suggesting possible improvements. • Monitoring and evaluating team member performance, providing learning or coaching opportunities, and taking corrective action, if necessary. • Preparing reports and analyzing data to assist management as they determine call center goals. • Proficiency with technology, especially computers, software applications, and phone systems. • Exceptional verbal and written communication skills. • Strong understanding of company products, policies, and services. • Ability to coach, train, and motivate employees and evaluate their performance. • Excellent problem solving, leadership, and customer service skills. • Analytical, efficient, and thorough. • Ability to remain calm and courteous under pressure and navigate tense situations, especially during busy hours. • Working with other supervisors and management team members to support team memembers and maximize customer satisfaction.Essential Duties:Serves as Clinic Supervisor. Supervises at least two full-time staff or the equivalent, coordinates personnel actions, including, but not limited to performance evaluations, time-off requests, staff disciplinary actions, hiring, and terminating staff.Manages and oversees a team of Clinical Contact Center Staff, measures KPI’s like inbound calls, call waiting, and call abandonment. Improves quality of results by recommending changes.Serves as a personal contact for physicians, staff, and outside departments in order to address problems, issues or concerns that require attention.Generates Staff Assignments. Arranges for staff coverage as needed.Trains all clinical staff to ensure compliance with Ambulatory policies.Oversees Special Programs/Projects for the DepartmentActs as liaison between supervisor and his/her subordinates for communicating information, assignments, priorities and special requests. Monitors status of pending items and follows-up, as needed.Promotes security by alerting appropriate personnel for safety, fire and other unsafe situations. Reports any unusual occurrences to supervisor. Responds to emergency situations using standard emergency protocols and procedures.Participates in monitoring and evaluating the quality and appropriateness of patient care. Contributes objective data regarding performance of other clinical staff members, as requested.Maintains a safe environment in accordance with standards, policies and safety regulations. Ensures compliance with infection control policies.Coordinates staffing to ensure breaks and meal periods are covered. Provides coverage as needed.Schedules clinic appointmentsPerform other duties as assigned.Required Qualifications:Req High school or equivalentReq Lead or Supervisory experience.Req Clinical & Office management combined with experience in general administration requiredReq Organization/time management skills.Req Demonstrates ability to utilize effective, appropriate and diplomatic oral and written communication skills.Req Must be comfortable with computers and medical terminology.Req Mush have in depth knowledge of all insurance types, including government health programs.Preferred Qualifications:Pref Specialized/technical training Medical Assistant Diploma /Certificate from an accredited program requiredPref Call Center and Customer Service ExperienceRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationThe annual base salary range for this position is $52,000.00 – $82,560.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.