jobboard3

As an integral member of the patient care team, the Registered Nurse supports the Chief Nursing Officer in leading the patient care team in providing for the safety, recovery and comfort of patients by implementing the nursing process (assessment, nursing diagnosis, developing the plan of care and the education plan; implementation of interventions, evaluation of interventions and revision of plan as needed); and provides education and advocacy.  Practices in compliance with regulatory requirements including CMS Conditions of Participation, Title 22, CDPH regulations, DNV-GL/NIAHO standards, etc.The Registered Nurse supports department manager and director in quality improvement and growth of unit services; leadership in collaboration with co-workers and other departments; management of efficient services with meaningful and valuable outcomes.Decision-making authority:Patient care within the scope of practicePatient acuity based on patient classification decision-making methodRNs are expected to practice to the full extent of his/her legal scope of practice based on education, training and competency.  RNs are expected to make judgments and decisions about patient care and to act on the assessments performed.RNs are accountable for providing a healing environment for recovery and safe passage of patients through their episode of care in the hospital; for prevention of harm; for educating the patient about their condition and implementation of self-care actions; of educating about abnormal findings and when and how to report to their care-giver; for providing comfort and compassionate careExecutive FunctionsPlanning:Assists charge nurse with planning delivery of patient care for the shift;Contributes to overall unit planning and improvementDirecting:Precepting and competency validating new hires and to new proceduresTeaching nursing studentsDelegating:As indicated to other RNs, LVNs, CNAsCoordinating:Assigned teamCommunicatingExpectations to assigned staff (interventions; report back; etc.)Improvement opportunities; information through chain of command; unusual events;Other duties as assigned.Minimum Education: Graduation from Registered Nurse Program
BSN desired (if not upon hire, will obtain within 5 years preferred)

Minimum Experience/Knowledge:
1 year clinical experience (except new graduate RN) in an acute care setting preferred.
If applicable – experience in treating ortho and stoke patient population preferred.

For 6th Floor Med/Surg and Transitional Care Unit Employees:
• Two years’ experience with Orthopedic and Medical-Surgical nursing preferred
• Certification in Medical-Surgical, Orthopedic or other specialty preferred
Required License/Certification: California Registered Nurse License
Certification in clinical specialty or management desired

• Surgery: BLS, ACLS
• PACU/SDS/ GI Lab: BLS, ACLS, PALS
• ED: BLS, ACLS, PALS, AB508 (within 30 days of hire), NIHSS (within 30 days of hire), NRP (within 6 months of hire), ENPC (within 12 months of hire),
• L&D/Post-Partum: BLS, ACLS, NRP
• NICU: BLS, PALS, NRP
• Nursery: BLS, NRP
• Geropsych: BLS, AB508 (within 30 days of hire)
• ICU/ 5S and 4th Telemetry: BLS, ACLS, NIHSS (within 30 days of hire)
• 6th Med Surg: BLS, ACLS
• TCU: BLS

BLS, ACLS, PALS, and NRP must be AHA certified.
All certifications must be active effective date of hire/transfer unless otherwise indicated.

As part of Keck Medicine of USC, USC Verdugo Hills Hospital is the only community hospital in the Foothills area of Los Angeles backed by an academic medical center. With its 40-year legacy of personalized care from expert physicians, experienced nurses and a dedicated staff the community has come to know and trust, USC–VHH brings patients the latest medical advancements and 24/7 emergency services. Join this world-class team providing highly-specialized care, up-to-the-minute research and innovative clinical trials.

The hourly rate range for this position is $43 to $75. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients. The Registered Nurse is accountable for the coordination of patient care and education to the patient and family in accordance with the standards, policies, and practices in a compassionate, supportive, and therapeutic environment.Essential Duties:Follows policies and procedures; demonstrates ability to access online manuals.Transfers learned scientific knowledge into practical application in applying the Nursing Process.ASSESSMENT Appropriately completes Nursing Assessment upon patient admission, at each shift and with change of condition. Completes patient acuity by 0200/1400 daily.DIAGNOSIS Interprets assessment information and formulates Nursing Diagnoses.PLAN Develops Plans of Care with individualized interventions. Documents expected/projected patient outcomes. Reviews/Revises/Updates Plans of Care daily based on evaluation and interpretation of patient outcomes.INTERVENTION Administers medication and IV therapy appropriately at prescribed intervals. Completes patient care procedures correctly per policy at prescribed intervals. Delegates tasks based on others’ scope of practice and competency. Acts as patient advocate. Manages restraint use per policy Attempts alternative non-restraint measures first. Assures complete MD order per policy. Ensures MD assessment per policy. Assures patient monitoring per policy. Ensures Restraint Audit Form is completed each shift.DOCUMENTATION Documentation is complete and correct on all flow sheets and chart forms: Admission Assessment Pain scale assessment and reassessment before and after intervention Daily flow sheet Restraint flow sheet Diabetes flow sheet Educational flow sheet Kardex Care Plan Risk Assessment & Reassessment upon Fall MAR Equipment & Supplies Intra and Inter Facility Transfer Forms Belonging Tracking Form Ensures orders are transcribed and signed off prior to the end of the shift. Completes 12h/24h chart checksEDUCATION Provides patient/family education as needed Room/unit orientation Plan of Care Identifies knowledge deficits related to diagnoses and care Uses and provides MICROMEDEX information to patients and families.TRANSFER & DISCHARGE Collaborates with Case Manager and/or physician regarding discharge planning. Ensures all transfer paperwork is completed. Ensures belongings are sent with patient.EQUIPMENT Utilizes patient care equipment appropriately and safely according to manufacture guidelines IV pump Feeding pump PCA pump Epidural pump Sequential compression device Wound VAC Heating pad/pumpCOMMUNCATION Communicates effectively with all members of the healthcare team including patient and family: Shift to shift report Physician Rounds Patient/family interactions MDP Rounds Hand-Off reports Facility E-mail Student/New employee/Contract employeeORGANIZATION Manages time effectively. Able to organize and prioritize responsibilities. Takes meal breaks without incurring overtime. Completes shift on time.OBSERVES REGULATORY AGENCY REQUIREMENTS: National Patient Safety Goals Patient identifiers Unapproved abbreviations Universal Protocol (Procedural Time Out) Hand-Off Medication Reconciliation Clinical Alarms Other Hazardous waste management Biohazard Medication Sharps HIPAA OSHA requirements (i.e. no food or drink in clinical areas) JCAHO – continuous survey readiness Critical Values § Write Down § Read Back § Follow up Telephone order § Appropriate § Documented § Signed, Timed and Dated § Stamped § Entered into unit log Maintains safe practice in the work environment § Correct body mechanics § Electrical safety § Infection Control Procedures § Hand WashingMANAGEMENT OF THE CARE OF MEDICAL SURGICAL PATIENTS (6N) Demonstrates the ability to manage patients with THA. (6N) Demonstrates the ability to manage patients with TKA. (6N) Demonstrates the ability to manage patients with spinal surgery (6S) Demonstrates the ability to maintain isolation precautions, respiratory and nutrition care specific to cystic fibrosis patients. (6S) Demonstrates the ability to manage medications and maintain protective isolation precautions for patients with abdominal organ transplants (6S) Institutes safety precautions and skin care for patients with hepatic encephalopathy.MANAGEMENT OF THE CARE OF PATIENTS IN THE INTENSIVE CARE UNIT/S Demonstrates the ability to manage complex critically ill patients. Neurosurgery, thoracic-forgut, gastric bypass, orthopedic. Liver/kidney/pancreas transplants, hepatobiliary. Open heart, heart and lung transplants. Demonstrates the ability to manage advanced therapeutic modalities. Hemodynamic monitoring. Continuous renal replacement therapy (CRRT, CVVHD). Ventriculostomy, intracranial pressure monitoring. Ventricular assist devices, balloon pumps.MANAGEMENT OF THE CARE OF PATIENTS IN THE STEPDOWN/TELEMETRY UNITS Demonstrates the ability to manage high acuity patients requiring specialized monitoring and care. Status post open heart, heart transplant, lung transplant. Status post liver/kidney transplants, orthopedics, hepatobiliary, general surgeries. Status post thoracic-forgut, gastric bypass, neurology, neurosurgery. Demonstrates the ability to manage advanced therapeutic modalities. Ventilator care. Arterial/CVP lines. Ventricular assist devices. Lumbar drains.MANAGEMENT OF THE CARE OF PATIENTS UNDERGOING DIALYSIS TREATMENT Initiates, performs and terminates all dialysis treatments according to policy and dialysis standards of care. Reviews all orders and labs prior to initiating treatments. Informs patient of treatment plan. Completes all documentation completely and according to policy on the dialysis treatment record. Performs all pre-treatment safety checks. Performs appropriate machine maintenance according to dialysis policies and procedures. Checks charts for dialysis orders prior to arriving on the unit with the dialysis equipment. Calls physicians for orders early in the shift when orders for dialysis have been placed, but no treatment orders are written. Completes med/surg dialysis treatments on 3S whenever there are more than 2 med/surg patients scheduled.MANAGEMENT OF THE CARE OF THE PSYCHIATRIC PATIENT Engages patients in therapeutic interactions Maintains therapeutic milieu Assesses and monitors for patient safety including: Contraband assessment upon admission, change of shift and prn. Initiates and participates in treatment planning. Monitors locked doors into and out of the unit. Logs in Visitors and assesses for contraband. Follows patients’ legal status q shift and communicates with Department of Mental Health and other agencies as required Administers psychotropic medications only after proper consent and documentation Initiates and participates in treatment planning. Submit Fire Arms Reporting FormBEHAVIORAL RESTRAINTS Demonstrates de-escalation techniques as an effort to prevent the need for behavioral restraint/seclusion. Applies behavioral restraint/seclusion when appropriate. Continuously monitors patients for safety (or delegates as appropriate). Ensures physician assessment of patient within 1 hour of application of restraint/seclusion and then at least every 8 hours. Obtains physician orders per policy. Notifies Manager of all behavioral restraint incidences. Contacts significant other as allowed by patient. Completes debriefing, with patient if appropriate, after the incident.QUALITY MEASURES § Accurately identifies patient that fit Core Measure criteria § Completes Core Measure Documentation § Identifies and participates in data collection and process improvements related to Nurse Sensitive Quality IndicatorsPROFESSIONAL DEVELOPMENT Participates in professional hospital/nursing activities Relief Charge Nurse Nursing committees/councils Hospital Teams Unit Based Projects Research Published peer review articleBONUS POINTS § Preceptor (5) § Professional Certification (5) § More than 8 Non-mandatory CEH (3) § USCUH Nurse Week Recognition (5) § Monthly Hospital or Unit Spirit Award Winner (1) § Public nursing recognition (3)Performs other related duties as assigned.Required Qualifications:Req Bachelor’s degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year At least 1 year of acute inpatient hospital experience in the United States.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Req Committed to excellence in patient care and customer service.Req Demonstrates ability to work independently with minimal direction and supervision.Preferred Qualifications:Pref Oncology Certified Nurse – OCN (ONCC)Pref Specialty CertificationRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart AssociationReq ONS Chemotherapy & Biotherapy Oncology units required within six months of hireThe hourly rate range for this position is $41.00 – $88.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Serves as the first point of contact for employees reaching out to Human Resources for support. Provides resources and solutions to inquiries and maintains documentation. Escalates issues as needed and helps identify opportunities for HR Business Center process improvements. Assists with resolving employee issues related to HR policies and procedures, HR systems, compensation, payroll, benefits, and recruitment.Essential Duties:Provides clear, efficient, and courteous support to employees who reach out to human resources with general questions. Opens cases and enters all required information to ensure clear records of employee cases are maintained, diligently following up and resolving cases in a timely manner. Updates cases throughout resolution process with information gathered from customer follow-ups. Asks questions and seeks support when faced with unfamiliar requests. Adheres to all HR service level agreements.Discerns next steps toward resolutions, escalating complex requests for additional support to HR Business Center Representative II or Center of Excellence. Expands HR knowledge through continuous learning opportunities and assistance in authoring new knowledge articles and documents.Troubleshoots and resolves simple and routine issues using knowledge of HR policies and procedures, HR systems, and internal HR processes.Provide employees with accurate, consistent and timely responses and explanations regarding HR related questions and issues on policies, processes and procedures, with the goal to solve the question or issue at the first initial contact.Uses HR service technology to complete daily work and log information about employee inquiries, cases, and interactions (i.e., ServiceNow, Telephony, Workday, and Kronos).Conducts transactions and data updates within the HR human capital management system.Responsible for data entry and data integrity of information within the organization’s human capital management systems.Assists in auditing HR Business Center data and ensure accuracy of information through on-going audit procedures.Answers phone calls and e-mails from employees, managers, leaders and HR staff regarding benefits, HR questions, payroll, onboarding, performance management, recruiting, and reporting.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq 1 – 3 years Hands-on Human Resources and/or customer service related experience.Req Excellent customer relations, interpersonal, and conflict management skillsReq Basic computer skills including word processing, spreadsheets, and databases with strong data entry skills and experience.Req Demonstrated ability to exercise discretion with confidential information.Req Detailed oriented and experienced managing multiple tasks simultaneously.Preferred Qualifications:Pref Bachelor’s degree Degree in Human Resources Management, Business Administration or related fieldCombined experience and education may substitute for minimum educational requirements.Pref 1 year Hospital or healthcare experiencePref Ability to interpret and apply pertinent rules and regulations and identify and implement continuous process improvements.Pref Knowledge of Workday, Kronos, and ServiceNow or other case management software.Pref Experience working in a fast-paced environment with rapidly changing priorities with the ability to triage requests and inquiries and route them to appropriate parties.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $25.00 – $39.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Center for Translational Exposomics Research (CTER) on Environmental Health invites applications for a PostDoctoral Research Associate position in environmental health to conduct cutting-edge translational research investigating environmental exposures, multiomics, and health outcomes across the lifespan. The position will support the research goals of the center by contributing to translational study design, conducting independent analyses to investigate the exposome on health outcomes, and dissemination of research through development of manuscripts, presentations, and community-centered materials and media. The ideal candidate will have expertise in environmental health, epidemiology and/or biostatistics who can perform large-scale population research with expertise in high-dimensional data analysis and integrated omics and have experience or interest in integration of data from human epidemiolocal studies and in vitro experimental studies. The postdoctoral researcher is expected to conduct statistical analysis independently, mentor graduate students, and track and manage projects, as needed. As a postdoctoral researcher at USC, fellows will have the opportunity for advanced multidisciplinary training through coursework in any of the Department’s graduate programs including Epidemiology and Biostatistics as well as other departments at USC. Fellows will also have numerous opportunities for career development training through meetings, seminars and workshops hosted by SCEHSC and KSOM. The enriched career development program will help early investigators develop essential skills for an independent research career, including grant and manuscript writing, scientific presentation, and collaboration with multidisciplinary teams. Post-doctoral fellows must have a doctoral degree in a relevant field (epidemiology, environmental health sciences, genetics, biostatistics, bioinformatics, molecular or computational biology, etc.), and have demonstrated interest in environmental health and disease prevention. Intermediate to advanced skills with at least one statistical and/or programming software is required, e.g., SAS, R and Python. Required Minimum Knowledge, Skills, and Abilities • Doctoral degree required (e.g. PhD, MD, DO, DVM, PharmD). Degree in Environmental Health, Epidemiology, or a related discipline preferred • Ability to manage multiple projects. • Strong analytical and problem-solving skills are essential attributes for this position. • Knowledge of and experience with spreadsheet, relational database, graphics, and word processing software is required. Intermediate to advanced skills with at least one statistical software package is required, e.g., SAS, R, STATA, Python • Excellent scientific writing ability and strong oral communication skills. Preferred Qualifications: • Advanced programming skills in R including experience with the tidyverse suite of packages • Analysis of large biological datasets (e.g. metabolomics, microRNA, etc.) • Experience developing code in a team environment (e.g. git/GitHub)The annual base salary range for this position is 70,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.  JOB QUALIFICATIONS: Minimum Education:
Ph.D. or equivalent doctorate within previous five years
Minimum Experience:
0-1 year
Minimum Field of Expertise:
Directly related education in research specialization with advanced knowledge of equipment, procedures and analysis methods.
Preferred Field of Expertise:
Publications in peer-reviewed journals in the same or related field.
Skills: Other:
Analysis
Assessment/evaluation
Communication — written and oral skills
Conceptualization and design
Organization
Planning
Problem identification and resolution
Project management
Research
Statistical analysis
Skills: Machine/Equipment:
Calculator
Computer network (department or school)
Computer network (university)
Computer peripheral equipment
Fax
Personal computer
Photocopier
Supervises: Level:
May oversee student, temporary and/or casual workers.
Comments:
A copy of the doctoral diploma or other certification that indicates that the terminal degree has been completed satisfactorily is required. If the doctoral candidate has not yet obtained a degree, he/she should provide evidence that a thesis has been approved together with a documented indication of the expected date of formal graduation. It is the responsibility of the faculty mentor to verify this documentation. The documentation is to be filed with the Office of Postdoctoral Affairs.

The Government Collections Lead will be responsible for assisting the Collections Supervisor. Organize and manage the daily activities for Government payers, including being compliant with all requirements and oversight, timely completion with monthly or quarterly credit balance reporting. The Lead will monitor staff’s daily productivity and quality goals. Perform frequent and thorough quality assurance audits to ensure accounts are worked in accordance with the department work standards. Provide feedback and training to staff to reduce errors found during the audit process. Be accessible to answer staff questions and ensure all actions are compliant with National Billing practices and standards. Assist the team’s Supervisor with training, new hires, and perform weekly chairside training with all staff as needed. Government Collection Lead will also be responsible to assist the Collection Supervisor with Medicare/Medi-Cal cost reports, Government audits and other duties as assigned. The Government Collections Lead will also assume duties as a Collector as needed, such as but not limited to, managing patient accounts from the point of authorization initiations, approval and initial claim submission through final resolution. Identify and address recurring denials by contacting DHCS , or other government agencies and ensure account balances are correct based on payer contract terms. The Government Collections Lead is responsible for their assigned work queues, possess and maintain knowledge of payer specific rules and guideline related to collection requirements. Perform necessary follow-up to obtain the appropriately owed reimbursement for Hospital services. Lastly, they will be responsible for all other duties as assigned.Essential Duties:Gather, organize and disseminate information related to productivity and department operations to team members.Ensure that directives are understood and carried out by staff by providing coaching and training as needed.Assist staff with escalated accounts.Perform weekly quality reviews on accounts assigned to Collectors via VQ to ensure standard collections processes are followed, and provide constructive feedback.Provide ongoing support and development for team members, webinar education, updates, and assisting in department operations and training for current staff and new hires.Respond to staff questions timely and with accurate instructions that are in line with internal policy.Perform coaching with staff as needed to ensure all team members are achieving or exceeding departmental goals.Resolve and follow up on any account/ denials.Monitor and identify opportunities for process improvement related to government Billing Collections, and Department Operations, and determine the root-causes.Provide Department Leaders with solutions to resolve payer issues. Assist with the development of Job aids and new processes.Run and analyze AR reports via various internal applications, to identify government denial payer trends. Target areas of opportunity to increase cash collections.Properly calculate reimbursement amounts based on MSDRG, APDRG and Fee schedules, to ensure maximum payments are received for all services provided. Including appeals, Claims inquire Forms, government system inquiries when denials are received.Read, understand, and apply payer contract terms to accounts receivable.Maintain knowledge of reimbursement methodology.Ensure correct payment has been received from payers.Respond to inquiries related to government payor take backs/ cancel claims, appeals, and claims inquiry forms within the established timeline of 5 days from receipt.Assist with escalation of claims to HIM and other Internal Departments for resolution.Read and understand CMS rules and guidelines when applying to government payor’s Billing and Collections processes.Enter detailed documentation to record follow-up activity on patient accounts.Maintain a detailed understanding of the payer matrix of financial responsibility.Assist with monthly or quarterly credit balance reports for government payors.Perform Other duties as assigned.Required Qualifications:Req High School or equivalentReq 5 years Prior management in Hospital A/R billing, A/R follow up, and collections.Req Must possess strong knowledge of hospital registration, insurance billing, and overall AR management.Req Strong written and verbal communication skills.Req Ability to supervise, organize and multi task and achieve results through others.Req Strong interpersonal skills. Requires contract knowledge and interpersonal skills.Req Must interface with departments of patient concerns and/or charging matters.Preferred Qualifications:Pref Bachelor’s Degree In related field.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $25.00 – $39.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The mission of the USC Suzanne Dworak-Peck School of Social Work is to improve the well-being of vulnerable individuals and communities, advance social and economic justice, and eradicate pressing societal problems in complex and culturally diverse urban environments throughout Southern California, the nation, and the world. Our mission is achieved by providing students with experiential, practice, and competency-based learning, and culturally responsive training that is informed by evidence and best practices.The USC Suzanne Dworak-Peck School of Social Work, the Office of Academic Affairs is seeking an Admissions & Compliance Manager.  The Admissions and Compliance Manager oversees the admissions processes for degrees and certificates within the SDP School of Social Work, ensuring equitable, transparent and efficient selection of candidates while maintaining compliance with academic standards and legal regulations. This role requires coordination with academic programs and departments, recruitment and admissions teams, and regulatory bodies locally and nationally, particularly in terms of social work and nursing, to uphold integrity and adherence to internal and external policies. Key responsibilities include streamlining admissions procedures, ensuring program, certificate and reporting compliance, analyzing data for continuous improvement, and fostering an inclusive applicant experience. The Manager will champion diversity, equity, and inclusion initiatives within admissions and compliance efforts. This position demands excellent organizational and leadership skills, a proactive approach to problem-solving, and a commitment to upholding the highest standards of academic excellence and regulatory compliance.Manages the on campus, hybrid, and online admissions pipelines for SDP School of Social Work programs. Provides assistance and support to Associate Dean for Academic Affairs and faculty program directors as needed in the planning, design, development and implementation of short and long-term admissions and compliance-related projects. Plans, coordinates, schedules and organizes project activities to meet objectives.Prepares status reports on project plans, progress and results of activities. Develops, enhances and maintains information systems to support project operations.Coordinates and assembles confidential documentation. Ensures completeness and accuracy of the documentation for review and/or approval. Maintains confidential files. Coordinates and monitors distribution of confidential materials.Assists formation of ad hoc committees and monitors progress toward completion of assigned tasks. Ensures that committee reports and recommendations are submitted in a timely manner. Follows up with implementation as appropriate.Serves as key resource for project information. Interfaces with faculty, staff, and/or external contacts necessary to complete assignments. Resolves problems and/or questions referred by project staff or administrators.Develops, prepares and edits reports, publications, presentations, official correspondence, newsletters, articles, bulletins, brochures, manuals and other training materials, advertising copy, etc., as needed or assigned. Identifies and determines topics or subjects for various projects.Researches, gathers, organizes and summarizes data for admissions and compliance projects. Develops, evaluates, recommends and implements procedures for data acquisition, management and quality control. Analyzes data for trends or conclusions and presents results and recommendations to the Associate Dean for Academic Affairs.May directly or indirectly manage staff assigned to a project. Plans and staffs project operations based on proposed activities and timelines. Makes hiring, promotional and salary decisions, when necessary, in accordance with university policy. Provides training and technical supervision to staff, as needed. Motivates and monitors the progress of work performed by project staff.Designs and creates documents using computerized graphics, desktop publishing and word processing software. Determines type(s) of artwork (e.g., illustrations, photos, charts, graphs, design covers) to accompany documents while considering compatibility, content, audience, style, format, intent, etc.Manages all aspects of publication production to meet all applicable deadlines.Evaluates response to documentation and/or publications for effectiveness. Makes recommendations for future documentation and/or publications.Develops and manages project budgets. Provides historical data and projections. Prepares and/or directs the preparation of financial reports as required.Coordinates and/or links project operations with other administrative functions on and off campus and/or within the school.Performs additional tasks and responsibilities as may be assigned by the dean.This is for a full-time, fixed-term position.Minimum Education: Bachelor’s degree in relevant fieldMinimum Experience:5 years of admissions, compliance operations, or related project administration experience.Knowledge of accreditation requirements and standards.Ability to establish and maintain effective interpersonal relationships with a variety of people, including internal and external stakeholders.Demonstrated experience utilizing change management principles to accomplish goals through collaboration, coordination, effective coaching and mentoring others.Effectively utilizes systems thinking approaches and strategic planning to scale up operational processes.Preferred Qualifications:Master’s degree in relevant field5-7 years of admissions or compliance project operations experience, preferably in social work education or higher education administration.Demonstrated proficiency with systems-based, data-driven quality improvement processes, learning management systems, or similar digital learning platforms preferred.Compensation: The annual base range for this position is $89,635.64-$117,000.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.  Minimum Education: Bachelor’s degree
Minimum Experience: 5 years
Minimum Field of Expertise: Administrative or project administration experience.

The USC Keck School of Medicine – Alzheimer Therapeutic Research Institute (ATRI), located in San Diego, California is an academic institute comprised of an expert panel of scientific collaborators committed to advancing the development of new treatments for Alzheimer’s Disease (AD) through innovative clinical trials.Incumbent will provide oversight to the progress of clinical trials at study sites, and ensure that they are conducted, recorded, and reported in accordance with the protocol, Standard Operating Procedures (SOPs), Good Clinical Practice (GCP), and the applicable regulatory requirement(s).  Duties will include but are not limited to:Conduct onsite and remote monitoring for assigned clinical sites and co-monitor visits. Review Investigator Site Files, study data, perform IP reconciliation, review Informed Consent Forms, and other monitoring visit activities.Confirm sites are following GCP, regulatory requirements, study protocol, and ATRI policies. Work with sites to document deviations from standard procedures.Review study data, issue and resolves queries. Review inclusion and exclusion criteria for study participants. Conduct monitor review of eCRFs. Ensure participant safety and protocol compliance.Act as main point of contact for assigned clinical sites.Thorough understanding of study protocol and manuals.Work closely with Lead Clinical Monitor/Lead CRA to escalate site compliance issues.Participate in monitoring activities to achieve study milestones.Utilize internal and study specific software and tools.Assist in training new monitors on study specific or onsite procedures as needed.Participate in sponsor, internal, and regulatory audits as needed.Participate in eTMF filing efforts as needed.Experience in AD research is preferred.Up to 50% travel may be required.Location:  San Diego, CAThe hourly rate range for this position is $42.91 – $51.94. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Minimum Education: Bachelor’s degree, Combined experience/education as substitute for minimum education
Minimum Experience: 2 years
Minimum Field of Expertise: Monitoring of clinical trials and medical terminology. Knowledge of the drug development process.Thorough knowledge of ICH guidelines and Good Clinical Practices (GCP). Understanding of FDA regulations pertaining to Good Clinical Practices.Thorough knowledge of local and/or country’s regulation pertaining to clinical trials and monitoring.

The University of Southern California (USC), founded in 1880, is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students and staff that make the university what it is.Located on USC’s Health Sciences Campus, the Keck School of Medicine of USC is a place of dynamic activity in patient care, scientific discovery, medical and bioscience education, and community service. Our faculty, staff, students, and residents are committed to excellence. Together we are poised to lead medicine in the 21st Century for the benefit of humankind. This is an exciting time of great transformation as we endeavor to create a truly stellar academic medical center at USC.The Department of Medical Education seeks a financial aid counselor II to administer financial aid counseling and services to Doctor of Medicine students. Responsibilities include:Conduct needs analysis to determine student financial aid packaging options based on individual case circumstances. Review student applications for consistency and completeness, verify accuracy of student and family reported information, and certify applications. Maintain accurate and thorough file documentation.Advise students regarding financial planning, budgeting and debt management.Process appeals by reevaluating student aid packages and making award modifications as appropriate and within applicable guidelines and regulations.Serve as liaison on financial aid matters to assigned campus offices and departments. Provide interpretation of financial aid policies and assist in problem-solving.Maintain currency on financial aid packages, state and federal regulations related to financial aid, and university policies and procedures.Serve as the liaison to the AAMC committee on student financial assistance.Prepare data and reports on student indebtedness for internal use and to meet LCME accreditation standards and requirements.Support the awarding of department aid and scholarships.The hourly rate range for this position is $28.24 – $35.89 When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Minimum Education: Bachelor’s degree, Combined experience/education as substitute for minimum education
Minimum Experience: 2 years
Minimum Field of Expertise: Student financial aid counseling

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients. The Registered Nurse is accountable for the coordination of patient care and education to the patient and family in accordance with the standards, policies, and practices in a compassionate, supportive, and therapeutic environment.Essential Duties:Follows policies and procedures; demonstrates ability to access online manuals.Transfers learned scientific knowledge into practical application in applying the Nursing Process.ASSESSMENT Appropriately completes Nursing Assessment upon patient admission, at each shift and with change of condition. Completes patient acuity by 0200/1400 daily.DIAGNOSIS Interprets assessment information and formulates Nursing Diagnoses.PLAN Develops Plans of Care with individualized interventions. Documents expected/projected patient outcomes. Reviews/Revises/Updates Plans of Care daily based on evaluation and interpretation of patient outcomes.INTERVENTION Administers medication and IV therapy appropriately at prescribed intervals. Completes patient care procedures correctly per policy at prescribed intervals. Delegates tasks based on others’ scope of practice and competency. Acts as patient advocate. Manages restraint use per policy Attempts alternative non-restraint measures first. Assures complete MD order per policy. Ensures MD assessment per policy. Assures patient monitoring per policy. Ensures Restraint Audit Form is completed each shift.DOCUMENTATION Documentation is complete and correct on all flow sheets and chart forms: Admission Assessment Pain scale assessment and reassessment before and after intervention Daily flow sheet Restraint flow sheet Diabetes flow sheet Educational flow sheet Kardex Care Plan Risk Assessment & Reassessment upon Fall MAR Equipment & Supplies Intra and Inter Facility Transfer Forms Belonging Tracking Form Ensures orders are transcribed and signed off prior to the end of the shift. Completes 12h/24h chart checksEDUCATION Provides patient/family education as needed Room/unit orientation Plan of Care Identifies knowledge deficits related to diagnoses and care Uses and provides MICROMEDEX information to patients and families.TRANSFER & DISCHARGE Collaborates with Case Manager and/or physician regarding discharge planning. Ensures all transfer paperwork is completed. Ensures belongings are sent with patient.EQUIPMENT Utilizes patient care equipment appropriately and safely according to manufacture guidelines IV pump Feeding pump PCA pump Epidural pump Sequential compression device Wound VAC Heating pad/pumpCOMMUNCATION Communicates effectively with all members of the healthcare team including patient and family: Shift to shift report Physician Rounds Patient/family interactions MDP Rounds Hand-Off reports Facility E-mail Student/New employee/Contract employeeORGANIZATION Manages time effectively. Able to organize and prioritize responsibilities. Takes meal breaks without incurring overtime. Completes shift on time.OBSERVES REGULATORY AGENCY REQUIREMENTS: National Patient Safety Goals Patient identifiers Unapproved abbreviations Universal Protocol (Procedural Time Out) Hand-Off Medication Reconciliation Clinical Alarms Other Hazardous waste management Biohazard Medication Sharps HIPAA OSHA requirements (i.e. no food or drink in clinical areas) JCAHO – continuous survey readiness Critical Values § Write Down § Read Back § Follow up Telephone order § Appropriate § Documented § Signed, Timed and Dated § Stamped § Entered into unit log Maintains safe practice in the work environment § Correct body mechanics § Electrical safety § Infection Control Procedures § Hand WashingMANAGEMENT OF THE CARE OF MEDICAL SURGICAL PATIENTS (6N) Demonstrates the ability to manage patients with THA. (6N) Demonstrates the ability to manage patients with TKA. (6N) Demonstrates the ability to manage patients with spinal surgery (6S) Demonstrates the ability to maintain isolation precautions, respiratory and nutrition care specific to cystic fibrosis patients. (6S) Demonstrates the ability to manage medications and maintain protective isolation precautions for patients with abdominal organ transplants (6S) Institutes safety precautions and skin care for patients with hepatic encephalopathy.MANAGEMENT OF THE CARE OF PATIENTS IN THE INTENSIVE CARE UNIT/S Demonstrates the ability to manage complex critically ill patients. Neurosurgery, thoracic-forgut, gastric bypass, orthopedic. Liver/kidney/pancreas transplants, hepatobiliary. Open heart, heart and lung transplants. Demonstrates the ability to manage advanced therapeutic modalities. Hemodynamic monitoring. Continuous renal replacement therapy (CRRT, CVVHD). Ventriculostomy, intracranial pressure monitoring. Ventricular assist devices, balloon pumps.MANAGEMENT OF THE CARE OF PATIENTS IN THE STEPDOWN/TELEMETRY UNITS Demonstrates the ability to manage high acuity patients requiring specialized monitoring and care. Status post open heart, heart transplant, lung transplant. Status post liver/kidney transplants, orthopedics, hepatobiliary, general surgeries. Status post thoracic-forgut, gastric bypass, neurology, neurosurgery. Demonstrates the ability to manage advanced therapeutic modalities. Ventilator care. Arterial/CVP lines. Ventricular assist devices. Lumbar drains.MANAGEMENT OF THE CARE OF PATIENTS UNDERGOING DIALYSIS TREATMENT Initiates, performs and terminates all dialysis treatments according to policy and dialysis standards of care. Reviews all orders and labs prior to initiating treatments. Informs patient of treatment plan. Completes all documentation completely and according to policy on the dialysis treatment record. Performs all pre-treatment safety checks. Performs appropriate machine maintenance according to dialysis policies and procedures. Checks charts for dialysis orders prior to arriving on the unit with the dialysis equipment. Calls physicians for orders early in the shift when orders for dialysis have been placed, but no treatment orders are written. Completes med/surg dialysis treatments on 3S whenever there are more than 2 med/surg patients scheduled.MANAGEMENT OF THE CARE OF THE PSYCHIATRIC PATIENT Engages patients in therapeutic interactions Maintains therapeutic milieu Assesses and monitors for patient safety including: Contraband assessment upon admission, change of shift and prn. Initiates and participates in treatment planning. Monitors locked doors into and out of the unit. Logs in Visitors and assesses for contraband. Follows patients’ legal status q shift and communicates with Department of Mental Health and other agencies as required Administers psychotropic medications only after proper consent and documentation Initiates and participates in treatment planning. Submit Fire Arms Reporting FormBEHAVIORAL RESTRAINTS Demonstrates de-escalation techniques as an effort to prevent the need for behavioral restraint/seclusion. Applies behavioral restraint/seclusion when appropriate. Continuously monitors patients for safety (or delegates as appropriate). Ensures physician assessment of patient within 1 hour of application of restraint/seclusion and then at least every 8 hours. Obtains physician orders per policy. Notifies Manager of all behavioral restraint incidences. Contacts significant other as allowed by patient. Completes debriefing, with patient if appropriate, after the incident.QUALITY MEASURES § Accurately identifies patient that fit Core Measure criteria § Completes Core Measure Documentation § Identifies and participates in data collection and process improvements related to Nurse Sensitive Quality IndicatorsPROFESSIONAL DEVELOPMENT Participates in professional hospital/nursing activities Relief Charge Nurse Nursing committees/councils Hospital Teams Unit Based Projects Research Published peer review articleBONUS POINTS § Preceptor (5) § Professional Certification (5) § More than 8 Non-mandatory CEH (3) § USCUH Nurse Week Recognition (5) § Monthly Hospital or Unit Spirit Award Winner (1) § Public nursing recognition (3)Performs other related duties as assigned.Required Qualifications:Req Bachelor’s degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req Specialized/technical training Graduate from an accredited school of Nursing.Req 1 year Acute inpatient hospital experience as RN.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Req Committed to excellence in patient care and customer service.Req Demonstrates ability to work independently with minimal direction and supervision.Preferred Qualifications:Pref Specialty CertificationRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart Association          The hourly rate range for this position is $41.00 – $88.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Access Center Quality & Training Manager is responsible for development, implementation and oversight of Access Center Quality and Training, which includes recruitment and retention, quality assurance and training for the department. They will collaborate with multiple internal and external stakeholders to ensure the department stays current with new technologies, quality standards and training needs. The manager is accountable for supporting efforts to achieve critical KPI’s through robust quality and training support. They are accountable for Quality and Training through modern frameworks, as well as having processes and governance in place to ensure the team is compliant at all times. This role is responsible for oversight of staff as it relates to quality and training.Essential Duties:Quality Assurance: 1. Leads strategic planning, development, deployment and oversight of the Quality Assurance program for the Access Center. Creates a comprehensive Quality Assurance (QA) program which evaluates the performance of team members to ensure an efficient and positive caller experience. 2. Establishes a comprehensive QA program to create a continuous feedback system in which training opportunities are identified and addressed. 3. Demonstrates knowledge of access/call center industry trends and performance standards. 4. Provides tracking, analysis and reporting of call center quality and training metrics. Uses performance metrics as key driver in development of ongoing or just in time training.Training: 1. Effectively develops, documents, implements, and monitors the training program for the department. Develops educational content utilizing appropriate training methods and tools to support a high performing team. 2. Produces efficient and effective training programs to accommodate virtual and premise-based delivery models. Enhances and updates course materials and training manuals to meet specific training needs. 3. Initiates, explores, and promotes the development and implementation of new/revised processes or workflows leveraging new/existing technologies supporting ongoing efforts in efficiency. 4. Continually assesses quality of training program and updates/improves training program to align with organizational and departmental initiatives and campaigns. Oversee development, implementation and continuous refresh of a robust Access Center training program. 5. Ensures training aligns with department and enterprise initiatives and goals. Develops appropriate quality assurance metrics to measure impact of training. 6. Oversees training specific to implementation of new telephony and technology to support achievement of Access Center operational goals.Management 1. Supports the department in evaluating the business impact(s) of new technology and other business solutions. 2. Collaborates with managers and clinic leadership to identify training and quality opportunities. Support clinics leaders in development of quality assurance programs as applicable which can be owned and led by the clinics. 3. Regularly reviews policy and process changes impacting training documentation to ensure alignment with operational practicesDepartmental Development 1. Works actively with Human Resources in the talent selection process to ensure the right fit of talent is brought into the organization. 2. Oversee all departmental processes related to new hire selection and onboarding, including pre-employment interviews, EH clearance, RUFA completion, systems access, etc. 3. Develops a comprehensive onboarding and training plan for all new hires. 4. Empowers the team to take ownership of achieving training goals. Creates an environment where engagement, teamwork, and collaboration are core values.Other duties and tasks as assigned.Required Qualifications:Req Bachelor’s Degree Degree in related field (healthcare, education, business, etc.)Req 5 years Customer service experience in a healthcare setting including experience with the following: training, quality assurance, telephonic technology, business analytics and reporting.Req 3 years Supervisor/manager experience, directly related to a call center, or operations role. Including progressive experience in quality and training programs.Req Excellent written and verbal communication skills; Superior communication, presentation and organizational skills.Req Strong knowledge of learning best practices.Req Ability to develop appropriate strategies to meet set targetsExcellent analytical, problem-solving, planning and evaluation skills.Req Excellent customer service and relationship building skills.Req Demonstrated ability to maintain an excellent internal and external customer service at all times.Req Ability to multi-task and prioritize tasksReq Ability to develop and present information in order to drive decisions and actionReq Demonstrated team-centric focused work ethicReq Solid proficiency with Microsoft PowerPoint and Word; experience with an e-learning software.Req Possess the tact necessary to deal effectively with patients, providers, and employees, while maintaining confidentiality.Preferred Qualifications:Pref Master’s degree Degree in related field preferredPref Certification – Job Relevant Certified Quality Assurance Professional CertificationRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $95,680.00 – $158,230.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.