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The Support Coordinator will assist with all aspects of patient care. Coordinate clinic schedules, patient appointments and follow up. Answers patient phone calls, verify insurance benefits, prepare charts for clinic and prepare charge tickets for clinic visits. He/She will also coordinate scheduling of all surgeries and diagnostic testing for patients which include sending pre-op packets to patients with surgery instructions, prepare surgery charge tickets and compile letters of medical necessity. The Support Coordinator will assist with the office clerical duties. Other duties may include: assisting multidisciplinary team in managing the care of the patient’s thru all phases (In-take/Evaluation/Listed) by acting as a liaison between the clinic and referring physicians; assisting in managing follow-up care for post surgical patients by setting up follow up care appointments; and/or coordinating an organized and efficient case flow of clinic scheduling. Must work with any and every Physician.The Support Coordinator is responsible for performing front and back office administrative duties in a high performing new multispecialty practice. This position is critical in maintaining an efficient patient flow with providing for an excellent patient experience. This position is responsible for scheduling all new patient visits and follow-up appointments, answers patient phone calls, prepares charts, and patient new consult questionnaires. In addition, this role will collaborate with other administrative personnel to assist with patient registration, insurance verification, insurance authorization, patient’s co-pay collections and checking patients in and out daily. Assist the office with all other clerical duties. Must be highly flexible, enthusiastic, have a proactive approach, work efficiently under pressure, and work efficiently in a team environment This position must be flexible to cover other satellite clinics as needed and perform other duties as assigned.Essential Duties:Clerical Has thorough understanding and expertise in the use of computer systems, e.g. Cerner. Demonstrates accuracy and thoroughness in entering information into computer systems. Processes new referrals in a timely manner; this includes obtaining required outside medical records, entering demographic information into computer system, providing medical records to physician / multidisciplinary team for review, verifying insurance and obtaining authorization for visits and procedures. Schedules patient’s evaluation and clinic appointments in a timely manner, and at the request of the physician, while accommodating patient’s needs. This includes but not limited to: laboratories, diagnostic testing and consultations as needed. Fulfills other department scheduling functions per department procedures and protocols. Proactively manages clinic schedules, including reviewing master schedule and anticipating requirements and changes based on activity levels to create a well-managed operational flow and positive patient experience. Coordinates scheduling of diagnostic testing for patients which include but not limited to sending letters of medical necessity. Assists in clinic with clerical and scheduling needs including filing and collection of supporting documentation for billing. Provides phone coverage as needed. Contacts and distributes messages to medical personnel using a variety of electronic messages including text, voice, and email systems. Reads and responds to email throughout the day. Retrieves and responds to voicemail messages within 24hours per department protocol.Patient Customer Service Utilizes courtesy, compassion, kindness and honesty while interacting with public, patients, and all clinic personnel. Greets patients in a courteous and professional manner. Acts as a single point of contact for patients and caregivers and takes accountability for their patient experience. Provides information and guidance to patients and caregivers regarding all areas of patient care. This includes but not limited to scheduling, paperwork, and follow-up appointments. Works independently under limited supervision, takes initiative, deals effectively with constant change, and willingly accepts responsibility. Completes a financial risk assessment and, as indicated, provides assistance to patient/patient families regarding insurance benefits and alternative funding sources, including referral of complex financial or insurance coverage issues to financial counselors or others, such as a designated admitting representative. Provides estimate of patient liabilities to patients, physicians and insurance companies based on guidelines and/or systems provided by the department, including but not limited to copayment, deductibles, co-insurance, deposits, or prior account balances. Facilitates communication between patient and caregivers, and all members of the care team, including physicians, nurses, lab, etc. Communicates all changes with patient and case information to all involved personnel. Works with various hospital personnel to resolve issues and accommodate patient. Adheres to policies aimed to protect patient confidentiality.Teamwork/Collaboration Demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence. Possesses ability to work independently and in a team setting. Maintains an open line of communication with management and other staff and demonstrates a professional demeanor at all times. Is involved with and keeps abreast of changes within the USC healthcare system.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Ability to communicate effectively in English both verbally and in writing.Req Proven record of dealing with the public in a customer service role.Req Familiarity with word processing, Microsoft Outlook, GE Centricity Business, Cerner, PBAR, scheduling systems, and navigate the intranet, interpret on-line queries.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Must be comfortable with computers and medical terminology. In depth knowledge of all insurance types.Preferred Qualifications:Pref Bachelor’s degree Bachelor’s Degree or equivalent work experience in customer service and/or medical office.Pref 1 year Experience in acute care or ambulatory care setting. *Entry level accepted.Pref Knowledge of insurance billing, admitting, or registration experience in a hospital or medical officePref In depth knowledge of major insurance plans and types of coverage provided, including government health programs.Pref Bilingual is highly desirable preferably in Mandarin or Spanish.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients.As an integral part of the multidisciplinary team, the Registered Nurse (RN) utilizes the nursing process and their clinical knowledge to provide therapeutic care to patients and their families participating in radiation therapy in an outpatient setting. The RN is responsible for assessing patient needs, managing side effects, instituting preventative measures with a strong emphasis on patient education throughout all levels of radiation treatment and recovery. This position must be flexible to cover other satellite clinics as needed and perform other duties as assigned.Essential Duties:Participates in ongoing Departmental Process Improvement projects.Supports continuous and ongoing customer satisfaction through the hospital wide service excellence standards.Collaborates with management for Special Procedures / Radiology flow issues.Inventory control and cost-effective use of supplies and equipment.Completes initial and annual skills validations.Functions as a patient advocate. May also direct patients to internal and external resources, support groups, social services, patient education library, etc.Assesses a patient’s knowledge base/understanding of their diagnostic and/or therapeutic procedure and completes nursing assessment and screening upon patient arrival.Plans, with the patient, the course of their testing/treatment in coordination with physician.Provides for continuous evaluation of patient care through the nursing process and patient satisfaction evaluation form.Educates patient/patient’s family about procedure and treatment according to each patient’s individual needs, develops and participates in patient education materials, and documents results.Documents accurately, on chart or EMR, procedures performed and patient’s tolerance.Provides for own professional growth regarding trends in clinical nursing, equipment and procedures through formal and informal continuing education.Orients and instructs other unit personnel. Demonstrates ability to positively influence other’s behavior by serving as a role model.Performs other relate duties as assigned.Formulates nursing diagnosis based on assessment information.Performs a complete nursing exam and health history for new patients and reevaluates as necessary.Facilitates continuity of care for patients during transitions between hospital, home, and ambulatory care settings.Provides care appropriate to the age of the patient, demonstrating knowledge of growth and development.Maintains professional code of ethics and scope of practice by adhering to national, Institutional, and departmental standards, policies, and procedures.Follows departmental procedures to capture patient care charges for supplies and patient visits.Observes regulatory agency requirements on National Patient Safety Goals, Hazardous Waste Management, HIPPA.Participates in ongoing Departmental Process Improvement projects, including data collection and process improvements.Prioritizes assignments for timely completion of work and organizes workflow.Performs other relate duties as assigned.Required Qualifications:Req Bachelor’s Degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year Minimum one year oncology experience.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions to understand, follow and successfully perform duties in accordance with administrative and clinical policies, regulations and procedures.Preferred Qualifications:Pref Oncology Certified Nurse – OCN (ONCC)Required Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $53.00 – $87.45. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to a specific population of patients. The perioperative registered nurse uses the nursing process, designs, coordinates, and delivers care to meet the identified needs of all patients during perioperative phase. Perioperative nurses possess and apply knowledge of procedure and patient’s intraoperative experience throughout the patient care continuum. Perioperative nurse assesses, diagnoses, plans, intervenes and evaluates the outcome of interventions based on criteria that criteria that support a standard of care. Perioperative nurse addresses the impact of the surgical experience on the patient’s physiological, psychological, sociocultural and spiritual responses. Perioperative nursing role and activities performed during the preoperative, intraoperative and postoperative phases of the patient’s surgical intervention. Perioperative nursing includes, but is not limited to: Peer education and patient/family teaching; support and reassurance; advocacy; control of environment; efficient provision of resources; maintenance of asepsis; monitoring physiological and psychological status; management aggregate patient needs; supervision of ancillary personnel; preoperative exploration, validation of current and future practices; integration and coordination of care across settings and among disciplines, collaboration and consultation.Essential Duties:Adherence to Universal Patient Safety Goals in all areas of practice.Adheres to safety standards of labeling medication on and off the sterile field.Consistently transfers scientific knowledge in applying the nursing process. Formulated care plan Direct/indirect care.Performs skills essential to nursing action to be taken.Delegates tasks to others based on scope of practice, preparation, capability.Evaluates effectiveness of care and modifies plan by observation and interpretation of information.Acts as advocate by initiating action to advance plan of care and initiates and supports change decisions.Ensures electrical/laser/ radiology safety.Ensures intraoperative MRI safety.Correct site surgery / surgical time out standards (Universal Protocol) are followed.Performs autoclave/Steris operation correctly with appropriate documentation.Communicates information to all staff using SBAR in hand off communication in all areas and regarding patient care and patient flow.Accurately documents patient charges, implant records, pathology specimens, and preoperative record in a timely manner.Accurately utilizes Cerner system in documentation, updates preference cards as needed.Adheres to policy for instruments/sponges/sharps count.Practices according to USCUH collaboration principles and demonstrates respectful teamwork and delegation.Follows policies, Title 22 and JCAHO Standards.Participates in development of professional practice, i.e., Nursing committees, research, policy development/review, unit based improvement projectsDemonstrates knowledge about current policies and shares awareness about new trends/technology.Demonstrates current knowledge of surgical anatomy and surgical procedures and applies that knowledge in preparing equipment, supplies and instrumentation for assigned procedures.Maintains specialty carts on a continuous basis. Supplies are maintained at par level, organized, cleaned, outdated. Assigned staff is a resource to others for the specialty cart.Surgical suites are organized and prepared daily (OR, run room, hallway, carts)Facilitates the smooth flow of the surgical intervention (i.e., prepares for the procedure with updated preference cards, knowledge of instruments and Equipment)Participates in hospital and departmental wide PI activitiesPerforms other related duties as assigned.Required Qualifications:Req Bachelor’s degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year Operating room nurse in an acute setting immediately prior to application.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Preferred Qualifications:Pref Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart AssociationRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing) Valid California Registered Nursing licenseReq Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $44.00 – $95.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to a specific population of patients. The perioperative registered nurse uses the nursing process, designs, coordinates, and delivers care to meet the identified needs of all patients during perioperative phase. Perioperative nurses possess and apply knowledge of procedure and patient’s intraoperative experience throughout the patient care continuum. Perioperative nurse assesses, diagnoses, plans, intervenes and evaluates the outcome of interventions based on criteria that criteria that support a standard of care. Perioperative nurse addresses the impact of the surgical experience on the patient’s physiological, psychological, sociocultural and spiritual responses. Perioperative nursing role and activities performed during the preoperative, intraoperative and postoperative phases of the patient’s surgical intervention. Perioperative nursing includes, but is not limited to: Peer education and patient/family teaching; support and reassurance; advocacy; control of environment; efficient provision of resources; maintenance of asepsis; monitoring physiological and psychological status; management aggregate patient needs; supervision of ancillary personnel; preoperative exploration, validation of current and future practices; integration and coordination of care across settings and among disciplines, collaboration and consultation.Essential Duties:Adherence to Universal Patient Safety Goals in all areas of practice.Adheres to safety standards of labeling medication on and off the sterile field.Consistently transfers scientific knowledge in applying the nursing process. Formulated care plan Direct/indirect care.Performs skills essential to nursing action to be taken.Delegates tasks to others based on scope of practice, preparation, capability.Evaluates effectiveness of care and modifies plan by observation and interpretation of information.Acts as advocate by initiating action to advance plan of care and initiates and supports change decisions.Ensures electrical/laser/ radiology safety.Ensures intraoperative MRI safety.Correct site surgery / surgical time out standards (Universal Protocol) are followed.Performs autoclave/Steris operation correctly with appropriate documentation.Communicates information to all staff using SBAR in hand off communication in all areas and regarding patient care and patient flow.Accurately documents patient charges, implant records, pathology specimens, and preoperative record in a timely manner.Accurately utilizes Cerner system in documentation, updates preference cards as needed.Adheres to policy for instruments/sponges/sharps count.Practices according to USCUH collaboration principles and demonstrates respectful teamwork and delegation.Follows policies, Title 22 and JCAHO Standards.Participates in development of professional practice, i.e., Nursing committees, research, policy development/review, unit based improvement projectsDemonstrates knowledge about current policies and shares awareness about new trends/technology.Demonstrates current knowledge of surgical anatomy and surgical procedures and applies that knowledge in preparing equipment, supplies and instrumentation for assigned procedures.Maintains specialty carts on a continuous basis. Supplies are maintained at par level, organized, cleaned, outdated. Assigned staff is a resource to others for the specialty cart.Surgical suites are organized and prepared daily (OR, run room, hallway, carts)Facilitates the smooth flow of the surgical intervention (i.e., prepares for the procedure with updated preference cards, knowledge of instruments and Equipment)Participates in hospital and departmental wide PI activitiesPerforms other related duties as assigned.Required Qualifications:Req Bachelor’s degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year Operating room nurse in an acute setting immediately prior to application.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Preferred Qualifications:Pref Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart AssociationRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing) Valid California Registered Nursing licenseReq Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $44.00 – $95.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integral part of the multidisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients and their families in the outpatient setting with an emphasis on administering chemotherapy, biotherapy, blood products. The RN is also responsible to manage those patients who require acute care either prior to or instead of admitting the patient.Essential Duties:Follows policies and procedures; demonstrates ability to access online manuals.Transfers learned scientific knowledge into practical application in applying the Nursing Process.ASSESSMENT Appropriately completes Nursing Assessment upon patient admission, at each shift and with change of condition. Completes patient acuity by 0200/1400 daily.DIAGNOSIS Interprets assessment information and formulates Nursing Diagnoses.PLAN Develops Plans of Care with individualized interventions. Documents expected/projected patient outcomes. Reviews/Revises/Updates Plans of Care daily based on evaluation and interpretation of patient outcomes.INTERVENTION Administers medication and IV therapy appropriately at prescribed intervals. Completes patient care procedures correctly per policy at prescribed intervals. Delegates tasks based on others’ scope of practice and competency. Acts as patient advocate. Manages restraint use per policy Attempts alternative non-restraint measures first. Assures complete MD order per policy. Ensures MD assessment per policy. Assures patient monitoring per policy. Ensures Restraint Audit Form is completed each shift.DOCUMENTATION Documentation is complete and correct on all flow sheets and chart forms: Admission Assessment Pain scale assessment and reassessment before and after intervention Daily flow sheet Restraint flow sheet Diabetes flow sheet Educational flow sheet Kardex Care Plan Risk Assessment & Reassessment upon Fall MAR Equipment & Supplies Intra and Inter Facility Transfer Forms Belonging Tracking Form Ensures orders are transcribed and signed off prior to the end of the shift. Completes 12h/24h chart checksEDUCATION Provides patient/family education as needed Room/unit orientation Plan of Care Identifies knowledge deficits related to diagnoses and care Uses and provides MICROMEDEX information to patients and families.TRANSFER & DISCHARGE Collaborates with Case Manager and/or physician regarding discharge planning. Ensures all transfer paperwork is completed. Ensures belongings are sent with patient.EQUIPMENT Utilizes patient care equipment appropriately and safely according to manufacture guidelines IV pump Feeding pump PCA pump Epidural pump Sequential compression device Wound VAC Heating pad/pumpCOMMUNCATION Communicates effectively with all members of the healthcare team including patient and family: Shift to shift report Physician Rounds Patient/family interactions MDP Rounds Hand-Off reports Facility E-mail Student/New employee/Contract employeeORGANIZATION Manages time effectively. Able to organize and prioritize responsibilities. Takes meal breaks without incurring overtime. Completes shift on time.OBSERVES REGULATORY AGENCY REQUIREMENTS: National Patient Safety Goals Patient identifiers Unapproved abbreviations Universal Protocol (Procedural Time Out) Hand-Off Medication Reconciliation Clinical Alarms Other Hazardous waste management Biohazard Medication Sharps HIPAA OSHA requirements (i.e. no food or drink in clinical areas) JCAHO – continuous survey readiness Critical Values § Write Down § Read Back § Follow up Telephone order § Appropriate § Documented § Signed, Timed and Dated § Stamped § Entered into unit log Maintains safe practice in the work environment § Correct body mechanics § Electrical safety § Infection Control Procedures § Hand WashingMANAGEMENT OF THE CARE OF MEDICAL SURGICAL PATIENTS (6N) Demonstrates the ability to manage patients with THA. (6N) Demonstrates the ability to manage patients with TKA. (6N) Demonstrates the ability to manage patients with spinal surgery (6S) Demonstrates the ability to maintain isolation precautions, respiratory and nutrition care specific to cystic fibrosis patients. (6S) Demonstrates the ability to manage medications and maintain protective isolation precautions for patients with abdominal organ transplants (6S) Institutes safety precautions and skin care for patients with hepatic encephalopathy.MANAGEMENT OF THE CARE OF PATIENTS IN THE INTENSIVE CARE UNIT/S Demonstrates the ability to manage complex critically ill patients. Neurosurgery, thoracic-forgut, gastric bypass, orthopedic. Liver/kidney/pancreas transplants, hepatobiliary. Open heart, heart and lung transplants. Demonstrates the ability to manage advanced therapeutic modalities. Hemodynamic monitoring. Continuous renal replacement therapy (CRRT, CVVHD). Ventriculostomy, intracranial pressure monitoring. Ventricular assist devices, balloon pumps.MANAGEMENT OF THE CARE OF PATIENTS IN THE STEPDOWN/TELEMETRY UNITS Demonstrates the ability to manage high acuity patients requiring specialized monitoring and care. Status post open heart, heart transplant, lung transplant. Status post liver/kidney transplants, orthopedics, hepatobiliary, general surgeries. Status post thoracic-forgut, gastric bypass, neurology, neurosurgery. Demonstrates the ability to manage advanced therapeutic modalities. Ventilator care. Arterial/CVP lines. Ventricular assist devices. Lumbar drains.MANAGEMENT OF THE CARE OF PATIENTS UNDERGOING DIALYSIS TREATMENT Initiates, performs and terminates all dialysis treatments according to policy and dialysis standards of care. Reviews all orders and labs prior to initiating treatments. Informs patient of treatment plan. Completes all documentation completely and according to policy on the dialysis treatment record. Performs all pre-treatment safety checks. Performs appropriate machine maintenance according to dialysis policies and procedures. Checks charts for dialysis orders prior to arriving on the unit with the dialysis equipment. Calls physicians for orders early in the shift when orders for dialysis have been placed, but no treatment orders are written. Completes med/surg dialysis treatments on 3S whenever there are more than 2 med/surg patients scheduled.MANAGEMENT OF THE CARE OF THE PSYCHIATRIC PATIENT Engages patients in therapeutic interactions Maintains therapeutic milieu Assesses and monitors for patient safety including: Contraband assessment upon admission, change of shift and prn. Initiates and participates in treatment planning. Monitors locked doors into and out of the unit. Logs in Visitors and assesses for contraband. Follows patients’ legal status q shift and communicates with Department of Mental Health and other agencies as required Administers psychotropic medications only after proper consent and documentation Initiates and participates in treatment planning. Submit Fire Arms Reporting FormBEHAVIORAL RESTRAINTS Demonstrates de-escalation techniques as an effort to prevent the need for behavioral restraint/seclusion. Applies behavioral restraint/seclusion when appropriate. Continuously monitors patients for safety (or delegates as appropriate). Ensures physician assessment of patient within 1 hour of application of restraint/seclusion and then at least every 8 hours. Obtains physician orders per policy. Notifies Manager of all behavioral restraint incidences. Contacts significant other as allowed by patient. Completes debriefing, with patient if appropriate, after the incident.QUALITY MEASURES § Accurately identifies patient that fit Core Measure criteria § Completes Core Measure Documentation § Identifies and participates in data collection and process improvements related to Nurse Sensitive Quality IndicatorsPROFESSIONAL DEVELOPMENT Participates in professional hospital/nursing activities Relief Charge Nurse Nursing committees/councils Hospital Teams Unit Based Projects Research Published peer review articleBONUS POINTS § Preceptor (5) § Professional Certification (5) § More than 8 Non-mandatory CEH (3) § USCUH Nurse Week Recognition (5) § Monthly Hospital or Unit Spirit Award Winner (1) § Public nursing recognition (3)Performs other related duties as assigned.Required Qualifications:Req Bachelor’s Degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year One year experience in an outpatient infusion setting requiredReq Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Req Committed to excellence in patient care and customer service.Req Demonstrates ability to work independently with minimal direction and supervision.Preferred Qualifications:Pref Oncology focus is strongly preferred.Pref Specialty Certification Specialty certification in oncology is preferred.Required Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req ONS Chemotherapy & Biotherapy Required when eligibility criteria have been met.The hourly rate range for this position is $44.00 – $95.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to a specific population of patients. The perioperative registered nurse uses the nursing process, designs, coordinates, and delivers care to meet the identified needs of all patients during perioperative phase. Perioperative nurses possess and apply knowledge of procedure and patient’s intraoperative experience throughout the patient care continuum. Perioperative nurse assesses, diagnoses, plans, intervenes and evaluates the outcome of interventions based on criteria that criteria that support a standard of care. Perioperative nurse addresses the impact of the surgical experience on the patient’s physiological, psychological, sociocultural and spiritual responses. Perioperative nursing role and activities performed during the preoperative, intraoperative and postoperative phases of the patient’s surgical intervention. Perioperative nursing includes, but is not limited to: Peer education and patient/family teaching; support and reassurance; advocacy; control of environment; efficient provision of resources; maintenance of asepsis; monitoring physiological and psychological status; management aggregate patient needs; supervision of ancillary personnel; preoperative exploration, validation of current and future practices; integration and coordination of care across settings and among disciplines, collaboration and consultation.Essential Duties:Adherence to Universal Patient Safety Goals in all areas of practice.Adheres to safety standards of labeling medication on and off the sterile field.Consistently transfers scientific knowledge in applying the nursing process. Formulated care plan Direct/indirect care.Performs skills essential to nursing action to be taken.Delegates tasks to others based on scope of practice, preparation, capability.Evaluates effectiveness of care and modifies plan by observation and interpretation of information.Acts as advocate by initiating action to advance plan of care and initiates and supports change decisions.Ensures electrical/laser/ radiology safety.Ensures intraoperative MRI safety.Correct site surgery / surgical time out standards (Universal Protocol) are followed.Performs autoclave/Steris operation correctly with appropriate documentation.Communicates information to all staff using SBAR in hand off communication in all areas and regarding patient care and patient flow.Accurately documents patient charges, implant records, pathology specimens, and preoperative record in a timely manner.Accurately utilizes Cerner system in documentation, updates preference cards as needed.Adheres to policy for instruments/sponges/sharps count.Practices according to USCUH collaboration principles and demonstrates respectful teamwork and delegation.Follows policies, Title 22 and JCAHO Standards.Participates in development of professional practice, i.e., Nursing committees, research, policy development/review, unit based improvement projectsDemonstrates knowledge about current policies and shares awareness about new trends/technology.Demonstrates current knowledge of surgical anatomy and surgical procedures and applies that knowledge in preparing equipment, supplies and instrumentation for assigned procedures.Maintains specialty carts on a continuous basis. Supplies are maintained at par level, organized, cleaned, outdated. Assigned staff is a resource to others for the specialty cart.Surgical suites are organized and prepared daily (OR, run room, hallway, carts)Facilitates the smooth flow of the surgical intervention (i.e., prepares for the procedure with updated preference cards, knowledge of instruments and Equipment)Participates in hospital and departmental wide PI activitiesPerforms other related duties as assigned.Required Qualifications:Req Bachelor’s degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year Operating room nurse in an acute setting immediately prior to application.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Preferred Qualifications:Pref Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart AssociationRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing) Valid California Registered Nursing licenseReq Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $44.00 – $95.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Director of Nursing is a proven leader in both clinical and operational areas with an emphasis on the operational and service development environment.  This individual supports the Chief Nursing Officer in providing, oversight and delivery of safe, high quality patient care; development of staff teams; leading quality improvement and growth of unit services; leadership in organizational planning and collaboration; management of efficient services with meaningful and valuable outcomes. Practices in compliance with regulatory requirements including CMS Conditions of Participation, Title 22, CDPH regulations, DNV-GL/NIAHO standards, etc.                                                                                                           This high performing leader has developed effective management or POSDCORB skills (Planning; Organizing;  Staffing; Directing/Delegating; Coordinating; Reporting; Budgeting) plus highly developed leadership acumen (including relationship building; business knowledge; communication skills; analysis skills; and ability to make decisions).In collaboration with the executive leadership, contribute to the annual planning and decision-making for provision of patient care services and delivery of organizational goals including:People and StaffQuality & SafetyAccess and Patient ExperienceResource StewardshipGrowthCommunity PartnershipDecision-making authority:-unit operations (including care delivery model; staffing mix and planning)-provision of high quality patient care-delivery of excellent patient experience-validation of hiring and termination decisions of manager; advanced performance management with manager;-provision for safe and competent care-resource utilization-conflict management-prioritizationMinimum Education:    Graduation from Registered Nurse ProgramBSN  Master’s or within 3 years of hire  (Preferred)Completion of management training program (Preferred)Minimum Experience/Knowledge:    5 years clinical experience3 years progressive management experienceRequired License/Certification:    California Registered Nurse LicenseCertification in clinical specialty or management/leadership desired •    Surgery: BLS, ACLS•    PACU/SDS/ GI Lab: BLS, ACLS, PALS•    Cath Lab: BLS, ACLS•    ED: BLS, ACLS, PALS, AB508 (within 30 days of hire), NIHSS (within 30 days of hire), NRP (within 6 months of hire), ENPC (within 12 months of hire),•    Geropsych: BLS, AB508 (within 30 days of hire)•    ICU/5S, 4th Telemetry, 6th Med Surg and Float Pool: BLS, ACLS, NIHSS (within 30 days of hire)BLS, ACLS, PALS, and NRP must be AHA certified. All certifications must be active effective date of hire/transfer unless otherwise indicated.As part of Keck Medicine of USC, USC Verdugo Hills Hospital is the only community hospital in the Foothills area of Los Angeles backed by an academic medical center. With its 40-year legacy of personalized care from expert physicians, experienced nurses and a dedicated staff the community has come to know and trust, USC–VHH brings patients the latest medical advancements and 24/7 emergency services. Join this world-class team providing highly-specialized care, up-to-the-minute research and innovative clinical trials. The annual salary range for this position is $120,000 – $220,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

Under general guidance of the Registered Nurse, the Surgical Tech II applies, demonstrates, and possesses proficient/advance knowledge, competencies, and skills of surgical and aseptic techniques and practices; assists the surgical team and performs a variety of tasks in an operating room; prepares, sterilizes, and cleans up surgical equipment and instruments; and is responsible for the care and safety of patients who come under his/her care. The Surgical Tech II is generally assigned a triad of surgical/operative procedures and exercises critical thinking and independent judgementEssential Duties:Performs similar responsibilities as the Surgical Tech I but distinguishes from the Tech I in that the Surgical Tech II is an intermediate to advance level position and is generally assigned a triad of difficult surgical/operative procedures (such as Head, Neck, Neuro, Spine and/or Ortho surgeries) which requires proficient/advance knowledge, skills, and ability to adapt to the operative procedure.Adheres to all safety standards and policies (such as surgical, specimen collection, sterile processing, Title 22, JCAHO) as they relate while performing all responsibilities.Applies principles of aseptic technique and initiates prompt corrective action when breaks in aseptic technique occur.Remains attentive throughout the operative procedure, anticipating the needs of the surgical team, and responds appropriately during emergency intraoperative crises.Maintains ongoing communication with the circulating nurse and other members of the surgical team regarding changes in patient status or the progress of surgery.Arranges and inventories sterile set-up for operation.Facilitates the smooth flow of the surgical intervention (i.e., prepares for the procedure with updated preference cards, knowledge of instruments and equipment).Performs scrub role (such as anticipating surgical team’s needs, passing of instruments, cutting sutures, etc.) according to standards.Prepares, cleans, and maintains instruments, equipment, and all surgical related items in accordance to established guidelines.Transports patients, equipment, supplies, and specimens.Prepares operating room (OR) by setting up tables, instruments, and supplies in according to type of case/operative procedure.Performs the preceptor role in the training of students.Participates in decision-marking activities related to evaluating and acquiring surgical equipment, instruments, and supplies.Recommends, implements, and participates process improvement projects on an ongoing basis.May mentor and/or lead other surgical technicianMay assist in performing circulating skills and task.Performs all duties as assigned.Required Qualifications:Req High School or equivalentReq Specialized/technical training Completion of a CAAHEP accredited Surgical Technician Program is required.Req 1 year One-year experience as a Surgical Technician or as a Surgical Technician intern required. *Surgical Technician intern experience must be paid and completed at Keck Medicine of USC.Req Organization/time management skills.Req Demonstrates excellent verbal and written communication skills.Preferred Qualifications:Required Licenses/Certifications: Req Surgical Technologist – CST Valid Surgical Tech certification (CST) from accreditation organizations CAAHEP or ABHESReq Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $34.50 – $58.65. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Licensed Vocational Nurse (LVN) is an individual with specific knowledge and technical skills to assist the Registered Nurse in providing care for a designated group of patients. The LVN utilizes the Nursing Process to provide therapeutic care to a specific population of patients, under the direction of the Registered Nurse.As an integral part of the Ambulatory Care Services, the LVN will provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. The Ambulatory Licensed Vocational/Practice Nurse utilizes the nursing process to provide therapeutic care to varied patient populations and their families. Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information, administers medication, and prescription management as directed by physician. Schedules diagnostic tests and surgeries as ordered by the physician as needed. Performs various administrative duties, including answering phone patient calls, returning phone calls, receiving and sorting in-coming faxes, obtaining prior authorizations. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Performs other duties as assigned.Essential Duties:Uses and practices basic assessment, participates in planning, executes interventions in accordance with the plan of care or treatment plan, and contributes to evaluation of individualized interventions related to the care plan or treatment plan.Provides direct patient care.Administers medications.Demonstrates professional communication skills for the purpose of patient care, education and multidisciplinary team collaboration.Schedules and receives patients.Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flowPerforms basic administrative duties.Handles telephone calls and writes correspondences.Serves as a liaison between physicians and other individuals.Takes patient histories and vital signs.Implants an effective and efficient patient flow.Performs first aid and CPR if needed.Assists physicians with exams and treatments as permitted by license.Organize pharmacy refill request for physician approval.Ability to work independently and in a team setting to accomplish duties in a timely manner.Triages patients in person and over the telephone.Records patient information in chart//EHR according to standards/policies.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate of an accredited Vocational Nursing ProgramReq Demonstrates ability to effectively work with physicians, staff, and patients.Req Proficient computer skills in Microsoft Word as well as Internet access and utilization.Req Demonstrate excellent customer service behavior.Req Strong interpersonal skills to handle sensitive situations and confidential informationReq Able to make decisions effectively and with appropriate stakeholder input.Req Must be highly flexible, enthusiastic, have a proactive approach, excellent communication skills, work efficiently under pressure and work efficiently in a team environment.Req Familiarity with word processing, Microsoft Outlook, GE Centricity Business, Cerner, and navigate the intranet.Preferred Qualifications:Pref 2 years Experience as an LVN preferably in an ambulatory care environmentPref LVN – Intravenous Therapy Certification (CA DCA)Required Licenses/Certifications: Req Licensed Vocational Nurse – LVN (CA DCA) Valid California Vocational Nursing licenseReq Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $29.00 – $45.20. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Under the direction of the Sr. Finance Manager, in conjunction with higher level Financial Analysts, assists with operational budget and financial analysis to determine opportunities for cost savings, appropriate pacing of initiative spending and proactive cash flow predictions for the senior financial administration of the health system. Incumbent will support the department managers, directors and administrators in budget preparation and will assist with giving targeted progress reports on budget performance at regular intervals. Supports the IS department with budget and financial analysis. Has the ability to perform multiple projects, meet deadlines and communicate effectively with department Administrators, Directors, Managers, and staff. Also performs the requisitioning function for the IS department.Essential Duties:Ability to understand and explain simple budget variances; ability to interpret simple financial data.Assists with financial analysis in the preparation of the Monthly Financial Reports and Ad hoc Reporting.Assists with financial analysis in the preparation of the annual IS BudgetAbility to work with Microsoft Excel; prepare and distribute charts, graphs, pivots, v-lookups, etc.Requisitions for all Contracts, esp. Maintenance; subsequently accurately processes InvoicesAbility to create simple, accurate, financial forecasts, Year Over Year financial analysis, etc.Ability to understand and interpret and calculate the financial implications of Contracts, SOWs, Quotes, Change Orders, etc.Maintains established hospital and regulatory requirements and records; responsible for maintaining security of information: e.g. salary, staff and legal information in a confidential nature.Assists with training and guidance of junior staff, other department staff and personnel across the service line.Assists with Other financial tasks and duties and special projects as assigned.Other duties as assigned.Required Qualifications:Req High school or equivalentReq 1 – 3 years Accounting and/or financial analysisReq Working knowledge of GAAPReq Advanced MS ExcelPreferred Qualifications:Pref Bachelor’s degree Business Administration or a related fieldPref Experience in healthcare or similar environment.Pref IT knowledgeRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $29.00 – $45.20. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.