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The Physician Assistant (PA) II is a licensed health professional who practices medicine with the supervision of a physician. The PA II has greater than three years of experience as a PA. The PA II is involved in coordination of care, participates in education, and is closely engaged in clinical practice and patient care management. The PA II will function as a leader of our professional team by communicating, planning, and implementing care directly and with other healthcare professionals, including but not limited to physicians, pharmacists, office support staff, and other advanced practice providers. Duties may include obtaining patient health histories and complete physical examinations, documenting findings noting pertinent normal and abnormal findings, ordering and interpreting appropriate diagnostic and laboratory tests, counseling patients on preventative care, and ordering medications. The PA II may also be required to perform approved therapeutic or diagnostic procedures based upon patient’s clinical status and document patient preparation and response to procedure(s). The Physician Assistant Practice Agreement will govern PA practice. The PA role includes abiding by rules and regulations of medical staff and PA certifying and regulatory bodies.Essential Duties:Is an expert in obtaining detailed and accurate medical histories from patients; Performs appropriate physical examinations, delineates problems, and records the information.Develops and implements patient management plans, including the coordination of referrals to specialty and social services, the recording of progress notes and the provision of continuity of care.Orders appropriate laboratory, diagnostic and radiographic studies along with indicated procedures. Orders therapies to include PT, OT, ST and Respiratory. Orders consultations with other services and medications.Performs and / or interprets common laboratory, radiological, cardio graphic and other routine diagnostic procedures used to identify pathophysiological processes.May perform(s) procedures based off privileges approved by medical staffHelps with care coordination of the patient with the rest of the team.Provides continuity of care in the management of complex illnesses and injuries under the supervision of a physician.Instructs and counsels patients regarding compliance with prescribed therapeutic regimens, emotional problems of daily living, and health maintenance, especially in the postoperative period; this might also include members of the patient’s family in certain circumstances.Facilitates the referral of patients to other health and social service agencies when appropriate.Ensures billing for services rendered is completed and accurate.Acts as a mentor and/or preceptor to new/student physician assistants within the department or clinicHelp participate or lead quality initiatives, process improvement projects, or research within the department or clinicPerforms other duties as assignedRequired Qualifications:Req Specialized/technical training Graduate from an accredited Physician Assistant Program.Req 3 years 3+ Years Experience RequiredReq Committed to excellence in patient care and customer service.Req Demonstrates ability to effectively work with physicians, staff, and patients.Req Organization/time management skills.Req Excellent analytical, problem-solving, planning and evaluation skills.Preferred Qualifications:Required Licenses/Certifications: Req Physician Assistant – PA (CA DCA)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Advanced Cardiovascular Life Support (ACLS)Req National Commission on Certification of Physician Assistants (NCCPA)Req Drug Enforcement Administration Current Controlled Substance Course Certificate or obtain within 3 months of hire Drug Enforcement Agency (DEA) Certificate issued by the US Department of Justice for Schedule II-V controlled substances.The annual base salary range for this position is $158,080.00 – $260,832.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Provides department support for the Continuum of Care Team to facilitate discharge planning and ensure appropriate throughput of patients. Works with Case Managers, Transitional Care Coordinator, and Social Workers to ensure discharge plans are communicated to patients and families during hospitalization and post discharge to ensure continuity and identify clinical barriers. Enables a positive patient experience through the discharge process and connection to resources as needed.Essential Duties:Partners with members of the Continuum of Care team both case managers and social workers (RN Case Manager, SW Case Manager) in an effort to provide patients and family members a smooth, coordinated patient transition from hospital to home and/or the next level of care.Partners with members of the Care Coordination team to ensure appropriate communication occurs at the point of discharge so that the patients’ transition is smooth. Provides timely post-acute contact and reinforces post discharge instructions as needed under the direction of the Transitional Care Coordinator.Under the direction and supervision of Transitional Care Coordinator, utilizes multiple referral platforms such as Enso care, e-fax and phone calls etc. to review post-acute referrals. Also reviews discharge instructions and discharge summary to understand patients’ post-acute plan of care and barriers to follow-up. Provides timely follow-up on all referrals.Under the direction and supervision of the Transitional Care Coordinator, participates in post discharge phone calls to patients. Uses scripts and follows the Cipher Health algorithm for communication with discharged patients.Under the direction and supervision of the Transitional Care Coordinator, communicates frequently and directly with clinic physician staff and other post-acute providers as needed for discharged patients with identified needs.Follows established policies and procedures and workflows regarding post discharge phone calls.Communicates the discharge plan, status of plan to members of the Continuum of Careteam, including allied health care team members. Participates in triad huddles and in the provisioning of assignments of the triad team.Contacts post-acute care facilities as directed by the Continuum of Careteam to assess bed availability, submission of referrals, bed-hold days. Utilizes multiple referral platforms such as faxing, Enso care etc. to facilitate referrals.Coordinates all non-clinical aspects of the discharge planning process as assigned (i.e. durable medical equipment, homeless shelters, non-clinical letters, transportation) reporting any psychosocial needs, barriers or challenges to the appropriate Continuum of Careteam member.Communicates frequently and directly with Continuum of Care team members regarding discharge process needs and priorities. Communicates orders received to the appropriate case manager, works with the Triad team for daily assignments and tasks needing to be completed. Hands off tasks and duties not performed.Participates in departmental meetings, including but not limited to staff meetings, daily huddles, triad huddles, and Continuum of Care team meetings, etc.Utilizes tools (i.e. Medicare.gov website, tablets for patient choice, etc.) as needed to provide patients with skilled nursing facilities and/or information on discharge planning resources within 10 miles or as close to the patient’s home as possible.Documents appropriately following departmental standards in the electronic Medical Record.Assists with transfer of patients for lateral and/or acute services.Supports the Continuum of Careteam with arranging transportation using Taxi, Ride Share, ambulance etc.Assists with maintaining and updating current resources (i.e. pamphlets and brochures) for services as needed for post acute care for use by care coordination team.Participates and engages in continuous improvement activities, including huddles and process improvement projects.Follow all departmental standard work and guidelines including the Triad Model of Discharge Planning. Support transitions of care.Develops and maintains positive working relationships with outside post-acute facilities and vendors to promote timely discharge/transfer.Thrives in a fast-paced, multi-faceted team environment, working well with the key stakeholders, meeting tight deadlines, and multitasking a variety of assignments.Strives to support and contribute to the success of the Continuum of Care team’s outcome metrics, key performance indicators and /or departmental goals and objectives.Represents the department in a positive and professional manner.Floating between assignments and between Keck and Norris hospitals is required for management of department needs. On-call, weekend coverage and rotation to manage the discharge needs of the patients within the organization is expected.Supports the clinical process for transfer from one level of care to another as medically indicated by the patient’s needs. Able to apply clinical knowledge to reference InterQual Discharge Screens and clinical stability for discharge/transition to the next appropriate level of care.Completes clinical authorization process for the discharge medications.Performs other duties as requested/assigned by Director.Required Qualifications:Req High school or equivalentReq Specialized/technical training Nursing Completion of an accredited vocational nursing program.Req 2 years 2-3 years’ clinical experience.Req Typing 40-55 WPM. Experience with computer data entry.Req Proficient in Microsoft Office Suite.Req Good organizational skills.Req Strong command of the English language.Req Good customer service skills.Req Ability to multitask and work effectively in a team environment.Preferred Qualifications:Required Licenses/Certifications: Req Licensed Vocational Nurse – LVN (CA DCA)Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $28.00 – $47.75. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Provides specialized professional support services to administrators and/or project managers in the administration of research and/or administrative projects. Assists in the administration and coordination of a variety of research and/or administrative projects including planning, budgeting, organizing, research and delivery of services. Coordinates and supervises work assignments of other administrative personnel as assigned.The Project Specialist supports Keck Medicine of USC’s sustainability initiatives, aligned with USC’s Assignment: Earth program. Responsibilities include data analysis, project coordination, and reporting for sustainability efforts across energy, water, waste, transportation, procurement, and engagement. This role collaborates with internal teams, manages sustainability documentation, and assists in educational workshops and communications. Reporting to the Sustainability Program Manager, the Specialist ensures adherence to Keck Medicine’s mission and strategic goals.Essential Duties:Analyze and report on sustainability data, supporting internal and external benchmarking.Coordinate and support sustainability projects and educational initiatives.Coordinate physical moves and manage inventory of furniture and supply reuse program at a storage warehouse.Conduct waste stream audits to enhance diversion efforts.Liaise with utility and waste management vendors as necessary.Supports stakeholders on specific sustainability initiatives under the supervision of the manager.Assist in project administration, including planning, budgeting, and reporting.Develop and maintain databases for reporting purposes.Attend and present at related events and meetings.Perform additional duties as assigned.Required Qualifications:Req High school or equivalentReq Bachelor’s degree Degree in a related fieldReq 3 years Directly related project, analyst, or administrative experience.Req Excellent verbal and written communication skills.Req PC skills. Ability to work proficiently with Microsoft Excel, PowerPoint and Word. Working knowledge of databases, spreadsheets, and project management programs.Req Detail oriented individual with a high level of accuracy.Req Ability to work independently to meet objectives.Req Ability to exercise discretion and judgment in job performance.Preferred Qualifications:Pref Master’s degreeCombined experience/education may act as substitute for minimum education.Pref Familiarity of greenhouse gas reporting and sustainability reporting in healthcare environments.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $33.00 – $54.02. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Manages the administrative functions and provides operations support to the Department. Responsibilities include developing, monitoring, and providing operational support. Develops, implements, monitors and evaluates administrative procedures, personnel administration, payroll and budget development.The Manager position will be primary responsible for overall revenue integrity via the management of the charge master, dictionaries, contract management, EHR management, terms and conditions, and access that foundationally support all departments and vendors in relation to charging mechanisms and triggers, ensuring clean handoffs between clinical departments and revenue cycle, strategic pricing, denials management. The position must continually keep abreast of regulation changes from all government and other payer updates. Further the position must lead all respective areas in charge capture and improvements for ensuring the highest level of efficiency, integrity and compliance within our revenue cycle operations. Superior analytical knowledge is a must.Essential Duties:Manage CDMs; Pricing and Fee Schedule; ensure hospital and clinic revenue integrity through charge creation, deletion/changes and continually review for accuracy and compliance.Actively manage, maintain and communicate to appropriate collaborators on charge capture, rejection/suspended, denial and improvement activities, trends, and recommended corrective action plans.Manage contract management load, audit, and maintenance hospital Health Record system charging related updates, modifications.Manage all systems to improve overall change and account net down while working to identify areas for improvement and eliminate rework.Manage all systems, access, vendors access and payer sites for efficient and effort work efforts.Communicate to team, collaborators stay informed of payer and/or regulatory updates, create action plans to accommodate changes as needed.Monitors and manages charging workflows and reports, in coordination with Revenue Cycle and Clinical departments to mitigate revenue leakages and optimize efficiencies.Prepares and delivers departmental summaries that pinpoint root causes of charge/billing errors and conceptualize process changes for Revenue Cycle and service line leaders.Engage collaborators to facilitate educational and workflow/process opportunities identified by team to improve documentation, charging and clinical operations.Continually develop processes, policy procedures and controls to drive revenue integrity.Supervises staff, assigns work, and counsels/disciplines if necessary.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Bachelor’s degree in business, health administration, or management.Req 5-7 years Charge master, clinical coding and compliance knowledge and experienceReq 2 years Prior supervisory/management experience.Req Strong orientation to detail and deadlines.Req Clear, concise, and persuasive writing and presentation skillsReq Knowledge of hospital accounting procedures, managed care, revenue cycle, case management and utilization, patient financial services and reimbursementReq Strong skills in mainframe hospital accounting systems; personal computers; and spreadsheetsPreferred Qualifications:Pref Specialized/technical training Training Courses in CDM, Strategic Pricing, Billing and Regulatory Compliance, Revenue Cycle preferredPref Cerner Revenue Cycle Experience preferredRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Certified Coding Specialist – CCS (AHIMA) Active certification as Certified Coding Specialist (CCS), Certified Coding Specialist-Physician Based (CCS-P) (AAPC/AHIMA), or equivalent. If no certification upon hire, one must obtained within 2 years of hire and maintained by renewal before expiration date.The annual base salary range for this position is $95,680.00 – $158,230.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Patient Care Technician (PCT) provides nursing staff support in the areas of patient care delivery, clerical functions, and organization of the unit environment, as well as set-up and maintenance of equipment. The emphasis on each of these areas will depend on the unit assignedEssential Duties:Patient Satisfaction: • Responds to patient call within 10 minutes. • Anticipates pts needs • Proactively makes rounds to reduce patient calls • Maintains positive behaviors toward patients and visitors • Smiles and is pleasant during all interactions • Provides RN with necessary data related to patient assessment. • Contributes input into the patient’s plan of care and accurately implements interventions on the patient’s plan of care, in collaboration with the RN.Performs essential skills which contribute to positive patient outcomes per routing, MD orders, and RN direction • Vitals • Daily weight • I & O • Hygiene: bath, peri-care, oral care, HS care, hair care • Maintains clear and organized patient rooms • Assist with meals/feeding • Ambulation/mobility; turn bed patients every 2 hours, transfers from bed to chair • Provides fresh water at beginning and end of shift and prn • Appropriately prioritizes patient needsSafety: • Ensures safe physical environment and ensures safe operation of patient-care equipment • Call light/telephone with reach • Floors clear of fall hazards • Maintains uncluttered and easy access to bathroom, ambulation, and emergency equipment. • Commodes • Walkers • Shower chairs • IV poles • Beds • Tables/ChairsDocumentation • Documents all care provided, including vital signs, intake and output, meal percentages, equipment used, and patient care.Communication: • Makes presence known before entering a room or private area • Identifies/introduces self to patient and visitors • Explains plan of care to the patient • Does not engage in inappropriate discussions regarding other patients and unit operations • Knows and utilizes all computerized systems to send messages, document care, and communicate patient/unit needs to various departments. • Knows and follows line of communication within the department. • Reports to RN/Charge Nurse pertinent information/significant change in patient condition/patient and family concerns and patient refusal of care in a timely manner. • Reports to RN/Charge Nurse patient’s inability to perform self-care and describes actions taken which were ineffective. • Actively collaborates with the RN at the beginning and throughout the shift regarding patient care and data collection.Regulatory agency i.e.: • Ensures that the unit is in continuous survey readiness • No food/drink in nurses station • No open containers in patient pantry • No outside food in patient refrigerator • No boxes etc. or floor • Staff refrigerator kept clean • Linens covered at all times • Keep fire door closed • Maintain clean/tidy nurses station, locker room, pantryMaintain patient confidentialityEnsures confidentiality of patient records and other written informationPerforms other related duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate from an accredited Certified Nursing Program. (*Grandfathered from CNA Certification requirement, if hired/transferred prior to 8/2016.)Req Ability to communicate effectively in English both verbally and in writing.Preferred Qualifications:Pref 1 year Experience in a health care settingRequired Licenses/Certifications: Req Certified Nursing Assistant (CA DPH) *Grandfathered from CNA Certification requirement, if hired/transferred prior to 8/2016.Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)     The hourly rate range for this position is $18.20 – $30.97. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Patient Care Technician (PCT) provides nursing staff support in the areas of patient care delivery, clerical functions, and organization of the unit environment, as well as set-up and maintenance of equipment. The emphasis on each of these areas will depend on the unit assignedEssential Duties:Patient Satisfaction: • Responds to patient call within 10 minutes. • Anticipates pts needs • Proactively makes rounds to reduce patient calls • Maintains positive behaviors toward patients and visitors • Smiles and is pleasant during all interactions • Provides RN with necessary data related to patient assessment. • Contributes input into the patient’s plan of care and accurately implements interventions on the patient’s plan of care, in collaboration with the RN.Performs essential skills which contribute to positive patient outcomes per routing, MD orders, and RN direction • Vitals • Daily weight • I & O • Hygiene: bath, peri-care, oral care, HS care, hair care • Maintains clear and organized patient rooms • Assist with meals/feeding • Ambulation/mobility; turn bed patients every 2 hours, transfers from bed to chair • Provides fresh water at beginning and end of shift and prn • Appropriately prioritizes patient needsSafety: • Ensures safe physical environment and ensures safe operation of patient-care equipment • Call light/telephone with reach • Floors clear of fall hazards • Maintains uncluttered and easy access to bathroom, ambulation, and emergency equipment. • Commodes • Walkers • Shower chairs • IV poles • Beds • Tables/ChairsDocumentation • Documents all care provided, including vital signs, intake and output, meal percentages, equipment used, and patient care.Communication: • Makes presence known before entering a room or private area • Identifies/introduces self to patient and visitors • Explains plan of care to the patient • Does not engage in inappropriate discussions regarding other patients and unit operations • Knows and utilizes all computerized systems to send messages, document care, and communicate patient/unit needs to various departments. • Knows and follows line of communication within the department. • Reports to RN/Charge Nurse pertinent information/significant change in patient condition/patient and family concerns and patient refusal of care in a timely manner. • Reports to RN/Charge Nurse patient’s inability to perform self-care and describes actions taken which were ineffective. • Actively collaborates with the RN at the beginning and throughout the shift regarding patient care and data collection.Regulatory agency i.e.: • Ensures that the unit is in continuous survey readiness • No food/drink in nurses station • No open containers in patient pantry • No outside food in patient refrigerator • No boxes etc. or floor • Staff refrigerator kept clean • Linens covered at all times • Keep fire door closed • Maintain clean/tidy nurses station, locker room, pantryMaintain patient confidentialityEnsures confidentiality of patient records and other written informationPerforms other related duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate from an accredited Certified Nursing Program. (*Grandfathered from CNA Certification requirement, if hired/transferred prior to 8/2016.)Req Ability to communicate effectively in English both verbally and in writing.Preferred Qualifications:Pref 1 year Experience in a health care settingRequired Licenses/Certifications: Req Certified Nursing Assistant (CA DPH) *Grandfathered from CNA Certification requirement, if hired/transferred prior to 8/2016.Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $18.20 – $30.97. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Service Desk Agent I is responsible for supporting the end user community at the Keck Medicine of USC hospitals and clinic locations. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and wifi connectivity and other computer related technology.Essential Duties:Act as the point of contact for all IT related issues. Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.Interviews user to collect information about problem and leads user through diagnostic procedures to determine source of error. Demonstrate excellent verbal and written communication skills.Quickly analyze, diagnose and resolve user support issues. Research, isolation, resolution and follow-up for routine user problems, referring more complex problems to supervisor or technical staff.Creating and updating tickets via Footprints ticketing system according to specified priority levels. Follows USC Health Sciences IT problem and ticket tracking procedures.Provides User Account provisioning services, as required by creating and updating user accounts via Active Directory.Install software via Active Directory or System Center Configuration Management (SCCM). Provide remote support via GoToAssist, and SCCM.Provide basic in-house training to Microsoft application suite; Setup and configuring email for multi-platform mobile devices.Assists in the acquisition and installation of personal computers, servers, software, peripheral devices and other necessary equipment.Works collaboratively with other USC Health Sciences IT team members to resolve system problems in a timely fashion.Provide technical and troubleshooting assistance to USC Health Sciences Campus end users, as required.Escalate priority and unresolved issues to leadership in order to resolve quickly and efficiently.Provide superior customer service, training and support to USC Health Sciences Campus end users, as required.Identify and recommend ways to improve processes to USC Health Science’s IT Client Services Team.Adhere to USC Health Science’s IT processes and practices.Ability to assist with training, documenting and provide guidance to IT staff as needed & oversight for global tickets.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq 3 years IT experience.Req 2 years Experience in Desktop and/or Service Desk Support.Req Must demonstrate excellent customer service, written & verbal communication skills.Req Must be able to triage, track & monitor ticket progress per required SLA & follow escalation procedures.Req Must demonstrate ability to learn quickly and adapt to new & changing environments along with the willingness to take on additional responsibilities.Req Must be able to work both independently and cooperatively in a team setting as needed and follow-up towards the successful completion of assigned tasks.Req Must be able to perform duties that include end user support, quickly analyze & diagnose application/system issues, creating & updating user accounts in Active Directory & other systems, performs software installs, PC maintenance and maintain communication for planned & unplanned outages.Preferred Qualifications:Pref Associate’s degree in a related field.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $25.00 – $39.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients. The Registered Nurse is accountable for the coordination of patient care and education to the patient and family in accordance with the standards, policies, and practices in a compassionate, supportive, and therapeutic environment.As an integral part of the multidisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients and their families in the outpatient setting.Essential Duties:Follows policies and procedures: demonstrates ability to access online manuals and referencesTransfers learned scientific knowledge into practical application in applying the nursing processASSESSMENT Appropriately completes nursing assessment and screening upon patient arrival at each appointmentDIAGNOSIS Interprets assessment information and formulates nursing diagnosisPLAN Maintains problem list, medication list and allergies listINTERVENTION Administers medications as ordered and completes re-assessments as indicated Completes patient care procedures correctly per policy Delegates tasks based on others’ scope of practice and competency Acts as patient advocateDOCUMENTATION Documentation is complete and correct on all encounters Assessment and screening at each appointment including pain scale Consents signed for all invasive procedures Ensures medication list is current and completeEDUCATION Provides patient and family education as needed based on diagnosis or treatment planEQUIPMENT Maintain B/P machine Maintain Bladder scanner Maintain EKG machine Maintain Steris and supporting logs Maintain O2 pulse oximeter Correctly identifies and notifies appropriate department about defective equipmentCOMMUNICATION Communicates effectively with all members of the healthcare team including the patient and family by: Clinic to floor or DH report for urgent patient care situations Appropriate patient/family interactions Effectively triages phone calls Utilizing e-mail system SBARORGANIZATION Manages time effectively. Able to organize and prioritize responsibilities Takes meal breaks without incurring overtimeOBSERVES REGULATORY AGENCY REQUIREMENTS: National Patient Safety Goals Uses two patient identifiers Does not use unapproved abbreviations Uses procedural time out Uses appropriate communication between providers Completes medication reconciliation Maintains audible alarmsHazardous waste management Biohazard Medication Sharps ChemotherapyHIPPA OSHA requirements (ie. No food or drink in clinical areas) JCAHO (continuous survey readiness Critical values are written, read back and shared with appropriate provider Dictated orders are written down, read back for validation, signed, timed and dated Maintains a safe work environment for self and othersQUALITY MEASURES Identifies and participates in data collection and process improvementsPROFESSIONAL DEVELOPMENT Participates in professional hospital/nursing activities Relief charge nurse Nursing committees/councils Journal club Educational workshops Membership in ONS Assist in the development or updating of patient education materialsAccepts and completes additional duties as assignedBonus Points Professional certification Other:Performs other related duties as assigned.Required Qualifications:Req Bachelor’s degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 6 months Experience working in oncology as a registered nurse required.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Req Committed to excellence in patient care and customer service.Req Demonstrates ability to work independently with minimal direction and supervision.Preferred Qualifications:Pref Ambulatory and/or oncology experience preferred.Pref Specialty Certification Specialty certification in oncology is preferred.Pref Oncology Certified Nurse – OCN (ONCC)Required Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Chemotherapy Certification Obtain Chemotherapy and Biotherapy Provider Card within 6 months of hiring.The hourly rate range for this position is $64.56 – $73.95. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients. The Registered Nurse is accountable for the coordination of patient care and education to the patient and family in accordance with the standards, policies, and practices in a compassionate, supportive, and therapeutic environment.Essential Duties:Follows policies and procedures; demonstrates ability to access online manuals.Transfers learned scientific knowledge into practical application in applying the Nursing Process.ASSESSMENT Appropriately completes Nursing Assessment upon patient admission, at each shift and with change of condition. Completes patient acuity by 0200/1400 daily.DIAGNOSIS Interprets assessment information and formulates Nursing Diagnoses.PLAN Develops Plans of Care with individualized interventions. Documents expected/projected patient outcomes. Reviews/Revises/Updates Plans of Care daily based on evaluation and interpretation of patient outcomes.INTERVENTION Administers medication and IV therapy appropriately at prescribed intervals. Completes patient care procedures correctly per policy at prescribed intervals. Delegates tasks based on others’ scope of practice and competency. Acts as patient advocate. Manages restraint use per policy Attempts alternative non-restraint measures first. Assures complete MD order per policy. Ensures MD assessment per policy. Assures patient monitoring per policy. Ensures Restraint Audit Form is completed each shift.DOCUMENTATION Documentation is complete and correct on all flow sheets and chart forms: Admission Assessment Pain scale assessment and reassessment before and after intervention Daily flow sheet Restraint flow sheet Diabetes flow sheet Educational flow sheet Kardex Care Plan Risk Assessment & Reassessment upon Fall MAR Equipment & Supplies Intra and Inter Facility Transfer Forms Belonging Tracking Form Ensures orders are transcribed and signed off prior to the end of the shift. Completes 12h/24h chart checksEDUCATION Provides patient/family education as needed Room/unit orientation Plan of Care Identifies knowledge deficits related to diagnoses and care Uses and provides MICROMEDEX information to patients and families.TRANSFER & DISCHARGE Collaborates with Case Manager and/or physician regarding discharge planning. Ensures all transfer paperwork is completed. Ensures belongings are sent with patient.EQUIPMENT Utilizes patient care equipment appropriately and safely according to manufacture guidelines IV pump Feeding pump PCA pump Epidural pump Sequential compression device Wound VAC Heating pad/pumpCOMMUNCATION Communicates effectively with all members of the healthcare team including patient and family: Shift to shift report Physician Rounds Patient/family interactions MDP Rounds Hand-Off reports Facility E-mail Student/New employee/Contract employeeORGANIZATION Manages time effectively. Able to organize and prioritize responsibilities. Takes meal breaks without incurring overtime. Completes shift on time.OBSERVES REGULATORY AGENCY REQUIREMENTS: National Patient Safety Goals Patient identifiers Unapproved abbreviations Universal Protocol (Procedural Time Out) Hand-Off Medication Reconciliation Clinical Alarms Other Hazardous waste management Biohazard Medication Sharps HIPAA OSHA requirements (i.e. no food or drink in clinical areas) JCAHO – continuous survey readiness Critical Values § Write Down § Read Back § Follow up Telephone order § Appropriate § Documented § Signed, Timed and Dated § Stamped § Entered into unit log Maintains safe practice in the work environment § Correct body mechanics § Electrical safety § Infection Control Procedures § Hand WashingMANAGEMENT OF THE CARE OF MEDICAL SURGICAL PATIENTS (6N) Demonstrates the ability to manage patients with THA. (6N) Demonstrates the ability to manage patients with TKA. (6N) Demonstrates the ability to manage patients with spinal surgery (6S) Demonstrates the ability to maintain isolation precautions, respiratory and nutrition care specific to cystic fibrosis patients. (6S) Demonstrates the ability to manage medications and maintain protective isolation precautions for patients with abdominal organ transplants (6S) Institutes safety precautions and skin care for patients with hepatic encephalopathy.MANAGEMENT OF THE CARE OF PATIENTS IN THE INTENSIVE CARE UNIT/S Demonstrates the ability to manage complex critically ill patients. Neurosurgery, thoracic-forgut, gastric bypass, orthopedic. Liver/kidney/pancreas transplants, hepatobiliary. Open heart, heart and lung transplants. Demonstrates the ability to manage advanced therapeutic modalities. Hemodynamic monitoring. Continuous renal replacement therapy (CRRT, CVVHD). Ventriculostomy, intracranial pressure monitoring. Ventricular assist devices, balloon pumps.MANAGEMENT OF THE CARE OF PATIENTS IN THE STEPDOWN/TELEMETRY UNITS Demonstrates the ability to manage high acuity patients requiring specialized monitoring and care. Status post open heart, heart transplant, lung transplant. Status post liver/kidney transplants, orthopedics, hepatobiliary, general surgeries. Status post thoracic-forgut, gastric bypass, neurology, neurosurgery. Demonstrates the ability to manage advanced therapeutic modalities. Ventilator care. Arterial/CVP lines. Ventricular assist devices. Lumbar drains.MANAGEMENT OF THE CARE OF PATIENTS UNDERGOING DIALYSIS TREATMENT Initiates, performs and terminates all dialysis treatments according to policy and dialysis standards of care. Reviews all orders and labs prior to initiating treatments. Informs patient of treatment plan. Completes all documentation completely and according to policy on the dialysis treatment record. Performs all pre-treatment safety checks. Performs appropriate machine maintenance according to dialysis policies and procedures. Checks charts for dialysis orders prior to arriving on the unit with the dialysis equipment. Calls physicians for orders early in the shift when orders for dialysis have been placed, but no treatment orders are written. Completes med/surg dialysis treatments on 3S whenever there are more than 2 med/surg patients scheduled.MANAGEMENT OF THE CARE OF THE PSYCHIATRIC PATIENT Engages patients in therapeutic interactions Maintains therapeutic milieu Assesses and monitors for patient safety including: Contraband assessment upon admission, change of shift and prn. Initiates and participates in treatment planning. Monitors locked doors into and out of the unit. Logs in Visitors and assesses for contraband. Follows patients’ legal status q shift and communicates with Department of Mental Health and other agencies as required Administers psychotropic medications only after proper consent and documentation Initiates and participates in treatment planning. Submit Fire Arms Reporting FormBEHAVIORAL RESTRAINTS Demonstrates de-escalation techniques as an effort to prevent the need for behavioral restraint/seclusion. Applies behavioral restraint/seclusion when appropriate. Continuously monitors patients for safety (or delegates as appropriate). Ensures physician assessment of patient within 1 hour of application of restraint/seclusion and then at least every 8 hours. Obtains physician orders per policy. Notifies Manager of all behavioral restraint incidences. Contacts significant other as allowed by patient. Completes debriefing, with patient if appropriate, after the incident.QUALITY MEASURES § Accurately identifies patient that fit Core Measure criteria § Completes Core Measure Documentation § Identifies and participates in data collection and process improvements related to Nurse Sensitive Quality IndicatorsPROFESSIONAL DEVELOPMENT Participates in professional hospital/nursing activities Relief Charge Nurse Nursing committees/councils Hospital Teams Unit Based Projects Research Published peer review articleBONUS POINTS § Preceptor (5) § Professional Certification (5) § More than 8 Non-mandatory CEH (3) § USCUH Nurse Week Recognition (5) § Monthly Hospital or Unit Spirit Award Winner (1) § Public nursing recognition (3)Performs other related duties as assigned.Required Qualifications:Req Bachelor’s degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year acute inpatient hospital experience in the United States as a licensed RNReq Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Req Committed to excellence in patient care and customer service.Req Demonstrates ability to work independently with minimal direction and supervision.Preferred Qualifications:Pref Specialty CertificationRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart AssociationThe hourly rate range for this position is $52.24 – $85.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Medication Safety Officer provides leadership in formulating policy and instituting models that promote medication safety in all aspects of the medication management process. The Medication Safety Officer will facilitate the increased reporting of adverse drug events, perform follow up on reported occurrences, oversee analysis of data, and assist in development and implementation of process changes to improve medication safety for Keck Medical Center of USC. This individual serves as a liaison to pharmacy, nursing, and the medical staff leadership personnel.Essential Duties:Responsible for overall reporting/documentation of suspected adverse drug reactions and medication occurrences. • a. Performs follow-up on reported events to determine severity and to assess trackable event data. • b. Analyzes medication occurrence reports on a monthly basis. • c. Evaluate systems and process change recommendations on a system-wide level to determine where medication safety risks exist and opportunities for improvement are needed. Identify trends to determine if corrective actions are needed. • d. Develops system-wide plan for implementation of recommendations as well as increased awareness of the risks identified with this type of event.Serves as a team leader for the Medication Error Reduction Team (MERT), a subcommittee of the Pharmacy & Therapeutics Committee.Participates in collaborative interdisciplinary practice through active participation in hospital committees (including MERT, Pharmacy & Therapeutics Committee, SMU) • a. Ensure that all formulary decisions critically consider medication safety. • b. Minimize the potential for errors associated with medication products due to labeling, packaging, or medication names that look or sound-alike.Responsible for written policies and procedures related to adverse drug events and medication safety.Monitor compliance with proper medication control, safety, and security standards in pharmacy and patient care areas and serve as a resource. Facilitate changes needed to meet regulatory, accrediting, licensing, and government agency standards and laws. • a. Regularly review sources of new/revised laws and regulations determine applicability to the system and each entity, develop policies to ensure compliance, and educate stakeholders of changes implemented. • b. Report deficiencies in departmental compliance to Director of Pharmacy and Chief Pharmacy Officer. • c. Recommend improvements to achieve compliance. • d. Educates staff on changes in TJC/CDPH and other regulatory body standards. Provide medication safety information for inclusion in pharmacy newsletters and other educational efforts.Monitor drug recalls, drug shortages, and allocation processes in place from the vendor to ensure that these situations are communicated to clinicians and substitute products do not produce medication safety risks to the patient.Identify best practices for medication safety. Identify the extent of the health system’s adherence to published best practices and guidelines relevant to medication safety.Conducts HFMEA on topics of potential risk in medication safety. Performs, at minimum, one formalized HFMEA, which is presented to MERT and P&T, per hospital.Formulates educational sessions for pharmacists, nurses, physicians, and allied health professionals based on reports in the literature, responses to corrective action plans, and recommendations from committee activities.Preceptor for pharmacy students and residents in specialty area.Provides timely and appropriate performance feedback.Performs other duties as assigned.Required Qualifications:Req Doctorate Pharm.D degree from an accredited School of PharmacyReq 2 years Hospital experience as a Pharmacist in a Hospital PharmacyReq Demonstrated written and/or verbal communication skills necessaryReq Demonstrates knowledge of rules, regulations, policies and laws pertaining to preparation, storage, procurement, use, and disposal of medications in the practice of Pharmacy for the State of California.Req Excellent analytical, problem-solving, planning and evaluation skills.Req Demonstrates ability to effectively work with physicians, staff, and patients.Preferred Qualifications:Pref Specialized/technical training Completion of a residency program in a hospital settingRequired Licenses/Certifications: Req Registered Pharmacist (CA DCA) Registration with California State Board of Pharmacy with no disciplinary actions takenReq Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $133,120.00 – $219,648.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.