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The Patient Access Representative/Scheduler must have an in-depth knowledge in all the functions required for patient check-in and out, payment collection and patient medical record management. The PAR or Scheduler will be the first point of contact for all patients providing a consistent superior customer service experience in accordance with the Center’s mission and vision. This position demonstrates excellent customer service techniques, meet and greets patients; answers patient calls; identifies and clarifies patients’ needs and desires and ability to recognize and direct immediate health concerns, confirms patient’s identity and eligibility, obtains required signatures from patients, schedule patients for appointments, and answering patient’s questions. Performs various office and clerical duties. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. In addition to front office tasks, the PAR with MA duties escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, proficient in adult and pediatric immunizations and prepares patient chart with pertinent medical information. Schedules diagnostic tests ordered by the physician as needed. Performs various office and clerical duties. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assigned.Essential Duties:Registration Process /Check In Process 1. Acts as the positive “face” of the Health Center as the main point of contact for participants and families 2. Support center operations by greeting and checking in patients at the front desk, scheduling appointments, and other front desk functions 3. Schedules appointments, confirms patient availability and properly reviews appointment date, time, location, and provider name with caller for accuracy 4. Act as an advocate/liaison for patients and the Health Center and continuum of care as appropriate 5. Answer telephone promptly and in a polite professional manner. Direct calls to other departments as needed. 6. Use sound judgement in handling calls, especially with upset patients. Understanding of when to escalate calls. 7. Maintain all delegated worklists (tasks) through the electronic medical record 8. Effective, efficient, and safe use of equipment. 9. Handles patient requests and questions appropriately 10. Provides benefit plan and eligibility information to participants, providers, unions, employers, and others 11. Adheres to the Culinary Health Center and Keck Medicine of USC NV PC policies and procedures. 12 Performs duties as care coordinator when assigned.Medical Assistant Duties 1. Determines patient care needs and directs patients accordingly. 2. Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flow. 3. Prepares and administers adult and pediatric immunizations according to provider’s orders 4. Prepares patients for examinations. Obtains and records vital signs 5. Ensures health care delivery areas are fully stocked, organized, cleaned, and disinfected. 6. Maintains files and records, oversees equipment and office supply inventory. Photocopies, collates, faxes, distributes, mails, and performs errands. 7. Ensures that physician orders for medications and treatments are implemented by the appropriate staff. 8. Assists the physician with exams and procedures. 9. Records patient information in chart//EHR according to Joint Commission standards. Maintains a professional demeanor. 10. Schedules patient appointments.Performs other duties as assigned.Required Qualifications:Req High School or equivalentReq Specialized/technical training Graduate from an accredited Medical Assistant Diploma/Certificate Program required.Req 0-1 year Experience in an office or ambulatory clinic setting as a Front Office Medical Assistant.Req Knowledgeable and understanding of medical terminology, ability to interview patients and interface with physicians, nurses and other professional staff.Req Knowledgeable in Electronic Health records, and various computer programs such as word, and excel.Req Must have excellent communication skills, including the ability to speak, read and write English/Spanish proficiently.Req Must be comfortable with computers and medical terminology.Preferred Qualifications:Pref 3 years Experience in an office or ambulatory clinic setting as a Front Office Medical Assistant.Required Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $17.50 – $27.01. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The University of Southern California (USC) Finance Division – Business Services is seeking a strategic-minded and experienced Procurement Specialist to join its team.The department of Business Services is comprised of Procurement Services, Strategic Sourcing, Supplier Diversity Services, Disbursement Control and Accounts Payable, and Business Operations. These departments are responsible for the purchase and payment of goods and services on behalf of the University in accordance with the policies set forth by the University, Sponsored Projects, Internal Revenue Service, and State Board of Equalization.This position is a key member of the Procurement Services team and is responsible for executing day-to-day operational procurement activities which may include collaboration with university departments and suppliers, contract review, negotiations, issue resolution, risk mitigation, purchase order review and issuance, supplier performance management, and assisting with strategic sourcing initiatives.  The Procurement Specialist serves as the key link between USC departments and suppliers to ensure a seamless flow of goods and services to support university demands and expectations. This role primarily focuses on the procurement of goods, services, and contracts related to construction and facility management, supporting the university’s diverse needs for capital projects, facility maintenance, and operational excellence however may be assigned other duties as needed.Job Responsibilities:Procurement responsibilities will cover a broad range of categories and responsibilities as assigned, including, but not limited to: construction related materials, equipment, services, professional services, facility management services. Must have a basic understanding of the general procurement process, including complex bid solicitations, project or contract deliverables, and e-procurement ordering and payment systems.Partners with internal stakeholders, including project managers, facility management, and academic departments, to understand and fulfill their procurement needs.Reviews, manages, and approves various procurement related requests, transactions, and activities (e.g., requisitions, purchase orders, supplier agreements, change orders, amendments). Works directly with suppliers on behalf of USC’s schools and departments. Reviews proposals, quotes, and agreements to ensure completeness, accuracy, compliance, and to identify opportunities to add value.Leads and manages various RFx events and processes on behalf of internal stakeholders. Ensures overall process integrity, fair and equitable competition, timeliness, and accountability for all participants. Prepares necessary documentation, scoring/ranking, cost analysis, and comparisons. Continuously seeks new ways to add value, improve existing processes, and assist with negotiations. Provides information, training and guidance on any of the above to others as necessary.Manages contract review and redlining processes. Drafts agreements using approved internal templates. Constructs statements of work and/or ensures adequate completion. Signs agreements on behalf of the university within designated authority thresholds.Regularly challenges suppliers to negotiate pricing and business terms through utilization of market intelligence, category expertise, and relevant benchmarks. Solicits competitive quotes or proposals when possible.Maintains industry expertise (e.g., key suppliers, pricing, trends) and understanding of all relevant policies and procedures.Maintains understanding of all agreement types and when they should be utilized Demonstrates high proficiency level with using all relevant systems, software, and tools.Ensures assigned purchase orders are processed with proper terms & conditions and within university policy & procedures. Ensures appropriate documentation and audit trail. Builds relationships and Proactively communicates and effectively coordinates with all relevant stakeholders on all procurements and active assignments. Ensures compliance with, and advises faculty/staff on all applicable requirements, regulations, policies, procedures and best practices. Balances policy enforcement, education, and advising on processes with meeting timelines and organizational demands.Problem solves for non-standard requests as well as internal/external policy deviations. Performs due diligence and conducts research on previous purchase orders, agreements, and other available resources (e.g., for history, comparison, benchmarking) to determine best course of action.Works collaboratively to maximize opportunities, implement strategic initiatives, develop category strategies, problem solve, and manage supplier relationships and performance when applicable. Provides backup support to peers when necessary. Promotes an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Integrity and Accountability Code.Maintain positive collaboration with Strategic Sourcing team as needed on day-to-day efforts required for implementing sourcing initiatives and supplier performance.Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.Required Qualifications:Bachelor’s degree or combined experience/education as substitute for minimum education3 years’ experience in procurement or related fieldsKnowledge of procurement regulations, processes, and practicesExcellent communication skills (written & verbal), ability to present/translate complex data to varied audiences.Excellent problem solving, analytical & research skillsProficiency for analyzing supplier proposals, and conducting basic cost analysesERP system knowledge (e.g., Workday, Oracle/SAP, Jaggaer)Excellent collaboration, organizational/time-management skills and attention to detailSuperior customer service and adaptability to changing requirementsFoundational understanding of procurement agreements and their applicability.Ability to effectively manage a high volume of transactions, projects and events simultaneouslyDemonstrated track record of successful negotiations, delivered value, and production of desired resultsExcellent networking, interpersonal, and conflict-resolution skills Proficiency with key software, systems, and tools.Preferred Qualifications:Bachelor’s Degree (Business or related field)5 or more years of procurement experience in higher educationProven track record of conducting high volume of RFx events, successful negotiations, delivering procurement value, and producing desired resultsLeadership skillsAdvanced proficiency in relevant software systems and tools such as Workday, Jaggaer, eRFX software, Microsoft Office (Excel, PowerPoint, Outlook, Word)High level of experience in procurement of Construction and Facilities Management related goods and servicesProcurement certifications (i.e. CPM, CPSM)The annual base salary range for this position is $73,079.76 – $81,00.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.  The USC Finance Division – Business Services values accountability, teamwork, open communication, integrity, and opportunities for growth and professional development. Join us – apply today!Minimum Education:
Bachelor’s Degree
Combined experience/education as substitute for minimum education

Minimum Experience:
3 years

Minimum Field of Expertise:
Three years’ experience in procurement or related fields. Excellent written and oral communication skills, able to present and translate complex data to varied audiences. Sound judgement, critical thinking and reading ability. Excellent problem solving, analytical, and research skills. Proficiency for analyzing supplier proposals and conducting basic cost analyses. Excellent collaboration, organizational/time-management skills and attention to detail. Ability to effectively manage a high volume of transactions, projects and events simultaneously. Foundational understanding of procurement agreements and their applicability. Excellent networking, interpersonal and conflict-resolution skills. Demonstrated track record of successful negotiations, delivered value, and production of desired results. Proficiency with key software, systems and tools.

The Annenberg School of Journalism at the University of Southern California seeks a highly qualified adjunct instructor to teach JOUR 463: Evolution of Asian Americans and the Media. This course will examine how journalism and the media has covered and represented the Asian and Pacific Islander (API) experience throughout history and, often, how it has missed the mark. Stereotypes, lack of cultural understanding, lack of diversity in newsrooms, and false narratives have all contributed in skewed reporting and depictions. That, inevitably, has had an impact on the public perception of APIs.Requirements for consideration include a B.A., B.S., M.S., or an M.A. degree in a related field.  Previous teaching experience is desirable.  For some courses, outstanding professional experience may be substituted for academic credentials.Applicants should send a letter describing their background, interests and areas of expertise, and an up-to-date resume or curriculum vitae through USC’s job site.The hourly range for this position is $37.87 – $46.96. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, federal, state and local laws, contractual stipulations, as well as external market and organizational considerations.USC reserves the “Adjunct” appointment for faculty teaching less than full-time at USC, who are employed full-time in a primary profession or career elsewhere. Adjunct faculty typically teach only one course per year, but in exceptional cases, may teach one course per semester, if approved by the dean.USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.  Applicants should send a letter describing their background, interests and areas of expertise, and an up-to-date resume or curriculum vitae through the Careers at USC website.The USC Annenberg School for Communication and Journalism is among the nation’s leading institutions devoted to the study of communication, journalism and public relations.  With an enrollment of 2,400 undergraduate and graduate students, USC Annenberg scholars, both students and faculty, are defining these fields for the 21st century and beyond.

Under the supervision and guidance of the department leader and/or seasoned analysts, Revenue Cycle Applications Analyst I will work with external vendors, system owners, community partners, contractors, and Keck Medicine leadership to design, develop, implement and make operational revenue cycle information systems including but not limited to PBAR, Siemens MedSeries 4, Cerner, Change Healthcare, nThrive (MedAssets) Suite, Relay Assurance Plus, Visiquate, GE Centricity, PatientKeeper and others. This incumbent will identify and document information technology design specifications based on analysis/assessment of user needs and generate need-gap analyses. This person will use expert knowledge to generate and develop system scope and objective, analyze and evaluate existing or proposed systems and devise or modify procedures to solve problems Using data processing. In addition, the Revenue Cycle Applications Analyst I acts as an application administrator by ensuring data integrity, maintaining system security, extracting, analyzing and transforming data, facilitating user/vendor communication, and managing software upgrades, implementations and/or conversions. The Rev Cycle Application Analyst I also understands the functional workflow and processes of the Departments (s)he supports and maintains system functionality and design in support of workflow efficiency and user/department productivity. The Revenue Cycle Applications Analyst I will also focus primarily on direct customer services while also participating in project related activities. They will also analyze, plan, design, create and maintain simple to intermediate level reports leveraging USC’s various technologies including but not limited to IBM Showcase, QlikView, Cerner Command Language (CCL), OnDemand, and Siemens MedSeries 4 Query/Reports.Essential Duties:Customer Service: Addresses customer questions, concerns, enhancement requests, communicates with customers, handles services problems and tickets politely and efficiently, always available for customers, follows procedures, utilizes problem solving skills, maintains pleasant and professional image. Customers may include both internal department users, vendors, and peers within IS.Technical Skills and Industry Knowledge: Assist and participate in with system activities both project and operational support-related, understands application build, design, and technical infrastructure, maintains knowledge up-to-date, is a technical resource for others, follows technology practices and standards (i.e. ITIL). Knowledgeable of industry best practices, conventions and regulations as well as emerging and evolving technologies.Team Work and Project Management: Helps team leader/manager/director to establish project goals, milestones and procedures, Works on projects throughout the organization, monitors and reports on project task progress, and involved in multiple projects. Manages own work efforts for projects and manages time effectively while assuring attention to details.Reports & Analytics: Generate both standard and ad hoc reports. Ability to design and assist in developing non-standard/custom reports as required.Solution Design and Development: Analyze events, documentation, requirements and needs to design and develop solutions to solve problems and/or meet organization’s needs. Helps formulate scope and objectives. Utilizes critical analytical and problem solving skills to arrive at recommendations and proposes solutions to department leaders.Performance Improvement/Transformation/Innovation: Demonstrates an ongoing understanding of and actively participates in performance improvement activities, identifies and proactively pursues business transformation, uses innovation to enhance/solve current system and business workflow problems. Act as the point of contact for department functions in relationship to implementing and managing responsible systems.Training: Assist in training new staff members on applicable systems/applications. Responsible for working with customer and/or vendors with training on new systems being implemented and rolled out for use in the departments.Other Duties and On-Call: Ability to fulfil On-Call requirements and other duties as assigned.Required Qualifications:Req Associate’s degree Business Administration or related field.Minimum 2 years of relevant business support and/or information technology support experience if no Associate’s degree.Req Some experience in relevant business support and/or information technology support experience highly desired OrReq 2 years Minimum 2 years of relevant business support and/or information technology support experience if no Associate’s degree.Req Familiarity and experience 3M, PBAR, MedSeries4, Change Healthcare, nThrive, Patient Keeper experience, and/or Revenue Cycle experience (Scheduling, Registration, HIM coding & abstracting, Patient Accounting and Billing) a plusReq Healthcare experience in either Ambulatory or Acute Care setting a plusReq Good organization skills with ability to prioritize multiple activities in a rapidly changing environmentReq Strong customer service focusReq Proficient in Microsoft Office (Outlook, Word, Excel, Power Point)Preferred Qualifications:Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $39.00 – $63.95. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information. Schedules diagnostic tests ordered by the physician as needed. Performs various office and clerical duties. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assigned.Under the direction of the Imaging leaders, the medical assistant is responsible for front office and back office medical assistant duties, which includes, but not limited to, assisting healthcare providers with patient examinations and procedures, taking and recording vital signs, preparing equipment and examination rooms, managing inventory of medical supplies and equip exam rooms with appropriate supplies, conducting patient rounding, providing medical administrative support, such as managing scheduling appointments, coordinating services with other departments, managing patient flow, and handling phone calls, actively coordinates an organized and efficient case flow of the Radiology procedures.Essential Duties:Determines patient care needs and directs patients accordingly.Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flow.Prepares patients for examinations. Obtains and records vital signs.Ensures health care delivery areas are fully stocked, organized, cleaned, and disinfected. .Maintains files and records, oversees equipment and office supply inventory. Photocopies, collates, faxes, distributes, mails, and performs errands. Reads and prioritizes incoming mail. Handles or routes as appropriate.Ensures that physician orders for medications and treatments are implemented by the appropriate staff.Provides coverage/relief for co-workers. Communicates directly with co-workers the status of all patients when providing coverage.Assists the physician with exams and procedures.Records patient information in chart//EHR according to Joint Commission standards. Maintains a professional demeanor.Schedules patient appointments in a timely manner and provides follow-up appointment call to patients appropriately prior to appointment.Prepare all the monthly appointment lists for the physicians and management.Ensures that all appointments are registered appropriately in the scheduling system, including patient registration, patient and insurance information and any other information needed.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate from an accredited Medical Assistant Certificate/Diploma program.Req Ability to communicate effectively in English both verbally and in writing.Req Knowledge of medical terminology preferred.Preferred Qualifications:Pref 1 year; Combined education/experience as substitute for minimum experience Acute care settingPref Familiarity with word processing, GECB, COR, Cerner, ProSolv, EPF, and scheduling software.Pref Spanish language skills.Required Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $37.40. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Position Overview:The University of Southern California (USC) is seeking a strategic and results-oriented leader for the role of Assistant Athletic Director of Human Resources. Working in a centralized HR model and reporting directly to the Executive Director of Client Services, the Assistant Athletic Director of HR will play a key role in aligning HR initiatives with the athletic department’s goals, fostering a collaborative and inclusive work environment, and leading HR strategies that support USC’s mission of excellence in athletics. This role offers a unique opportunity to impact organizational effectiveness, talent management, and operational success within one of the nation’s most prestigious athletics programs.The Assistant Athletic Director of HR will be responsible for managing HR operations across the department, including employee relations, talent acquisition, performance management, and compliance. This individual will work closely with coaches, administrators, and staff to drive HR initiatives that enhance employee engagement, streamline HR processes, and contribute to a positive, high-performing culture.This role requires full-time, on-site presence five days a week to promote strong team collaboration and drive collective success.Key Responsibilities:Serve as a strategic HR advisor to the Athletic Department’s leadership team, providing guidance on organizational development, talent management, and workforce planning.Lead and manage HR operations, including employee onboarding, labor and employee relations, performance management, and total rewards.Develop and implement HR initiatives that align with the department’s goals, focusing on improving the employee experience and achieving operational excellence.Collaborate with department leadership to identify and address talent needs, ensuring the recruitment and retention of top talent across the athletics program.Drive diversity, equity, and inclusion (DEI) initiatives, promoting a culture of inclusivity and belonging within the department.Ensure compliance with university policies, NCAA regulations, and relevant employment laws.Act as a change agent, leading HR-related change management efforts to support department goals and initiatives.Provide coaching and development to staff, promoting a culture of continuous learning and professional growth.Leverage HR data and analytics to inform decision-making and drive strategic outcomes, providing insights on workforce trends, turnover, and employee engagement.Partner with HR functional areas (e.g., talent acquisition, compensation, learning and development, employee relations) and the university’s HR Solution Center to ensure consistency and alignment of HR practices across the university.Minimum Qualifications:Bachelor’s degree in human resources, business administration, or a related field.7+ years of progressive experience in human resources, with demonstrated success in areas such as employee relations, recruitment, performance management, and compliance.Previous experience as an HR Business Partner working in intercollegiate athletics and/or sports administrationStrong leadership and coaching skills, with a proven ability to influence and guide senior leaders on HR-related matters.In-depth knowledge of employment laws and regulations, as well as best practices in HR management.Exceptional interpersonal and communication skills, with the ability to build strong relationships with stakeholders at all levels of the organization.Experience managing complex employee relations issues with a high level of discretion and professionalism.Demonstrated ability to work in a fast-paced, results-oriented environment, managing multiple priorities and adapting to change.Proficiency with HR systems and software (e.g., Workday, Microsoft Office).Preferred Qualifications:Master’s degree in human resources, business administration, or a related field.10+ years of HR experience, with a focus on athletics or higher education.Experience leading diversity, equity, and inclusion initiatives.Society for Human Resource Management Certified Professional (SHRM-CP) or Senior Certified Professional (SHRM-SCP), Professional in Human Resources (PHR), or Senior Professional in Human Resources (SPHR) certification.Required Documents and Additional Information:Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.The salary range for this position is $108,000 – $120,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. The University of Southern California values diversity and is committed to equal opportunity in employment.The University of Southern California is an Equal Opportunity EmployerMinimum Education:
Bachelor’s degree

Minimum Experience:
7 years

Minimum Field of Expertise:
Bachelor’s degree in business, human resources, psychology, industrial relations or a related field. Seven years’ experience in HR and/or human capital management, able to drive strategies utilizing demonstrated skill sets in varied HR domains (e.g., total rewards/including compensation), recruitment, employee/labor relations, talent and performance management). Extensive experience in learning and development, change management, training, diversity and inclusion efforts, workforce planning, and organizational development. Excellent written and oral communications skills, with the ability to exercise discretion with confidential information. Experience presenting complex and sensitive information articulately through presentations/reports to executive leadership and other varied audiences. Demonstrated success consulting with unit leaders about talent management strategies (e.g., talent assessments, employee/labor relations, performance management). Ability to work with multiple leaders and manage competing priorities. Demonstrated analytical and problem-solving skills, with exceptional attention to detail. Ability to work on multiple concurrent projects with diverse teams and alongside varied stakeholders (e.g., corporate partners, healthcare providers, staffing vendors). Ability to learn quickly and flexibly adapt expertise to different business units. Demonstrated emotional intelligence and excellent interpersonal and conflict-resolution skills, able to develop positive working relationships and strong rapport with people from diverse backgrounds. Excellent mentoring/coaching skills and leadership abilities. Ability to manage one or more direct reports. Proficiency with Microsoft Office.

Under the supervision and guidance of the department leader and/or seasoned analysts, Revenue Cycle Applications Analyst I will work with external vendors, system owners, community partners, contractors, and Keck Medicine leadership to design, develop, implement and make operational revenue cycle information systems including but not limited to PBAR, Siemens MedSeries 4, Cerner, Change Healthcare, nThrive (MedAssets) Suite, Relay Assurance Plus, Visiquate, GE Centricity, PatientKeeper and others. This incumbent will identify and document information technology design specifications based on analysis/assessment of user needs and generate need-gap analyses. This person will use expert knowledge to generate and develop system scope and objective, analyze and evaluate existing or proposed systems and devise or modify procedures to solve problems Using data processing. In addition, the Revenue Cycle Applications Analyst I acts as an application administrator by ensuring data integrity, maintaining system security, extracting, analyzing and transforming data, facilitating user/vendor communication, and managing software upgrades, implementations and/or conversions. The Rev Cycle Application Analyst I also understands the functional workflow and processes of the Departments (s)he supports and maintains system functionality and design in support of workflow efficiency and user/department productivity. The Revenue Cycle Applications Analyst I will also focus primarily on direct customer services while also participating in project related activities. They will also analyze, plan, design, create and maintain simple to intermediate level reports leveraging USC’s various technologies including but not limited to IBM Showcase, QlikView, Cerner Command Language (CCL), OnDemand, and Siemens MedSeries 4 Query/Reports.Essential Duties:Customer Service: Addresses customer questions, concerns, enhancement requests, communicates with customers, handles services problems and tickets politely and efficiently, always available for customers, follows procedures, utilizes problem solving skills, maintains pleasant and professional image. Customers may include both internal department users, vendors, and peers within IS.Technical Skills and Industry Knowledge: Assist and participate in with system activities both project and operational support-related, understands application build, design, and technical infrastructure, maintains knowledge up-to-date, is a technical resource for others, follows technology practices and standards (i.e. ITIL). Knowledgeable of industry best practices, conventions and regulations as well as emerging and evolving technologies.Team Work and Project Management: Helps team leader/manager/director to establish project goals, milestones and procedures, Works on projects throughout the organization, monitors and reports on project task progress, and involved in multiple projects. Manages own work efforts for projects and manages time effectively while assuring attention to details.Reports & Analytics: Generate both standard and ad hoc reports. Ability to design and assist in developing non-standard/custom reports as required.Solution Design and Development: Analyze events, documentation, requirements and needs to design and develop solutions to solve problems and/or meet organization’s needs. Helps formulate scope and objectives. Utilizes critical analytical and problem solving skills to arrive at recommendations and proposes solutions to department leaders.Performance Improvement/Transformation/Innovation: Demonstrates an ongoing understanding of and actively participates in performance improvement activities, identifies and proactively pursues business transformation, uses innovation to enhance/solve current system and business workflow problems. Act as the point of contact for department functions in relationship to implementing and managing responsible systems.Training: Assist in training new staff members on applicable systems/applications. Responsible for working with customer and/or vendors with training on new systems being implemented and rolled out for use in the departments.Other Duties and On-Call: Ability to fulfil On-Call requirements and other duties as assigned.Required Qualifications:Req Associate’s degree Business Administration or related field.Minimum 2 years of relevant business support and/or information technology support experience if no Associate’s degree.Req Some experience in relevant business support and/or information technology support experience highly desired OrReq 2 years Minimum 2 years of relevant business support and/or information technology support experience if no Associate’s degree.Req Familiarity and experience 3M, PBAR, MedSeries4, Change Healthcare, nThrive, Patient Keeper experience, and/or Revenue Cycle experience (Scheduling, Registration, HIM coding & abstracting, Patient Accounting and Billing) a plusReq Healthcare experience in either Ambulatory or Acute Care setting a plusReq Good organization skills with ability to prioritize multiple activities in a rapidly changing environmentReq Strong customer service focusReq Proficient in Microsoft Office (Outlook, Word, Excel, Power Point)Preferred Qualifications:Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $39.00 – $63.95. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Transplant Billing Specialist reports directly to the Billing Supervisor in the Patient Accounting Department. Maintains current understanding of specialized (Global Transplant Billing process), payer-specific, transplant billing requirements for the purpose of billing claims in accordance with contract agreements, for all government and non-government payers. Responsible for daily review and resolution of claim edits in the billing scrubber ensuring claims are billed within 48 – 72 hours of creation date. Ensures all transplant accounts are coded with the proper health plan to ensure claims are routed to the correct payer. Works with internal clinical areas, coding department, and outside payer contacts to collect all data necessary to bill claims in the most accurate manner to optimize reimbursement. Responsible for coordinating related rebill requests from internal and external areas (collections, auditors, customer service, HIM, vendors, payers). Conducts all duties in a professional and timely manner.Essential Duties:Daily review and resolution of claim edits in the billing scrubber; review of medical charts for accuracy of transplant date; review of payer specific billing guidelines, up to and including review of contracts, and calling payers.Review and ensure accounts are in the proper health plan (payer) according to eligibility and patient insurance card.Manual claim splitting based on contract specific stipulations; manual creation of itemize bills to match split claims.Collaborates with internal units to obtain invoices and any other claim attachments.Collaborates with USC Care Medical Group for obtaining professional claims for Global Billing periods.Performs contract reimbursement calculations; prepares payer-specific Global Billing coversheets in collaboration with Collections Supervisors and Leads.Works with Transplant department coordinators to obtain clinicals (e.g. mobilization and preparative dates for BMT).Collaborates with PFS Management and collections team to resolve billing related denials.Monitors held claims for readiness to bill based on global period.All other duties as assigned.Required Qualifications:Req High School or equivalentReq 3 years Minimum three (3) years’ experience in hospital billing.Req Payer Contract interpretation and understandingReq Strong knowledge of Transplant billing and collections processesReq Strong knowledge of Global Transplant Billing processReq Medical terminologyReq Insurance eligibility and verificationReq Excel proficiencyPreferred Qualifications:Pref Certified Coding Specialist – CCS (AHIMA) Billing and Coding Certificate preferredRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $29.00 – $45.20. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Revenue Cycle Applications Analyst, Senior will work with external vendors, system owners, community partners, contractors, and Keck Medicine leadership to design, develop, implement and make operational revenue cycle information systems including but not limited to PBAR, Siemens MedSeries 4, Cerner, Change Healthcare, nThrive (MedAssets) Suite, Relay Assurance Plus, Visiquate, GE Centricity, PatientKeeper and others. This incumbent will identify and document information technology design specifications based on analysis/assessment of user needs and generate need-gap analyses. This person will use expert knowledge to generate and develop system scope and objective, analyze and evaluate existing or proposed systems and devise or modify procedures to solve problems Using data processing. In addition, the Revenue Cycle Applications Analyst, Senior acts as an application administrator by ensuring data integrity, maintaining system security, extracting, analyzing and transforming data, facilitating user/vendor communication, and managing software upgrades, implementations and/or conversions. The Rev Cycle Application Analyst Senior also understands the functional workflow and processes of the Departments (s)he supports and maintains system functionality and design in support of workflow efficiency and user/department productivity. The Revenue Cycle Applications Analyst, Senior will also balance their time primarily between direct customer service and project related activities. They will also analyze, plan, design, create and maintain intermediate to advance level reports USC’s various technologies including but not limited to IBM Showcase, QlikView, Cerner Command Language (CCL), OnDemand, and Siemens MedSeries 4 Query/Reports. The Rev Cycle Application Analyst Senior will work independently on complex system activities as well as project management activities.Essential Duties:Customer Service: Addresses customer questions, concerns, enhancement requests, communicates with customers, handles services problems and tickets politely and efficiently, always available for customers, follows procedures, utilizes problem solving skills, maintains pleasant and professional image. Customers may include both internal department users, vendors, and peers within IS.Team Work and Project Management: Helps team leader/manager/director to establish project goals, milestones and procedures, Works on projects throughout the organization, monitors and reports on project task progress, and involved in multiple projects. Leads small/medium projects and facilitate team and cross-functional meetings; uses planning skills to manage and complete work efforts on time and on budget for projects.Solution Design and Development: Analyze events, documentation, requirements and needs to design and develop solutions to solve problems and/or meet organization’s needs. Helps formulate scope and objectives. Utilizes critical analytical and problem solving skills to arrive at recommendations and proposes solutions to department leaders.Performance Improvement/Transformation/Innovation: Demonstrates an ongoing understanding of and actively participates in performance improvement activities, identifies and proactively pursues business transformation, uses innovation to enhance/solve current system and business workflow problems. Act as a subject matter expert for department functions in relationship to implementing and managing responsible systems. Searches for and identifies alternative and/or innovative solutions to technical problems.Technical Skills and Industry Knowledge: Assist and participate in with system activities both project and operational support-related, understands application build, design, and technical infrastructure, maintains knowledge up-to-date, is a technical resource for others, follows technology practices and standards (i.e. ITIL). Knowledgeable of industry best practices, conventions and regulations as well as emerging and evolving technologies.Reports & Analytics: Generate both standard and ad hoc reports. Ability to design and assist in developing non-standard/custom reports as required.Training: Trains new/current staff members on applicable systems/applications. Responsible for working with customer and/or vendors with training on new systems being implemented and rolled out for use in the departments.Other Duties and On-Call: Ability to fulfill On-Call requirements and other duties as assigned.Required Qualifications:Req High school or equivalentReq Bachelor’s degree Degree in a related fieldOr equivalent work experience required to substitute minimum education.Req 5 years Relevant experience. * IF NO BACHELOR DEGREE: ◦ 9 years of relevant experience required.Req 3 years Experience in an IS healthcare setting.Req Two full life cycle implementations (from scoping/planning, requirements gathering, design, development, testing, go-live and support)Req Good organization skills with ability to prioritize multiple activities in a rapidly changing environment.Req Strong customer service focus.Req Proficient in Microsoft Office (Outlook, Word, Excel, Power Point).Preferred Qualifications:Pref Consulting experience.Pref Healthcare experience in either Ambulatory or Acute Care setting.Pref Familiarity and experience 3M, PBAR, MedSeries4, Change Healthcare, nThrive, Patient Keeper experience, and/or Revenue Cycle experience (Scheduling, Registration, HIM coding & abstracting, Patient Accounting and Billing) a plus.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $110,240.00 – $181,896.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Marshall School of Business invites applications for a part-time faculty position in the Department of Data Sciences and Operations (DSO) for academic year 2024-2025.USC defines two categories of appointment for faculty working less than fulltime.  These are “adjunct” and “part-time.”  The difference in the categories is primarily based on the nature of a faculty member’s professional work outside of teaching at USC.Definition of Adjunct Faculty  USC reserves the “Adjunct Faculty” appointment for faculty teaching less than full-time at USC, who are employed full-time in a primary profession or career elsewhere. Adjunct faculty typically teach only one course per year but, in exceptional cases, may teach one course per semester, if approved by the dean. For example, a full-time freelance artist, a lawyer employed full-time at a firm, a pharmacist employed full-time by a pharmacy, or a consultant/entrepreneur/CFO who teaches 1-2 classes a year for USC would be considered an adjunct faculty member.   A retired person who considers themselves fully retired, but teaches 1-2 classes a year for USC, could be considered Adjunct Faculty or Part-time Faculty. Definition of Part-time Faculty  USC reserves the “Part-time Faculty” appointment for faculty teaching less than full-time who are not employed full-time in a primary position or career elsewhere. For example, a therapist with a part-time private practice, a musician who books performances on what they consider to be a part-time basis, a biologist who has a part-time job in a lab, or someone retired from a career who teaches less than full-time at USC could be considered “Part-time Faculty.”  Part-time Faculty under this definition may teach a maximum of 3 courses per semester, and we hope to limit that to 2 courses per semester as full-time faculty numbers increase.The candidate should demonstrate several years of experience teaching Information Systems and related disciplines at the undergraduate and graduate levels. We are especially interested in candidates with teaching experience in spreadsheet modeling, digital media, and candidates who also have the versatility to teach in related areas in the DSO department as needed.  Candidates should have a Ph.D. from a top university in a related discipline.Qualified candidates must submit an application online. Information about the Data Sciences and Operations department, its faculty and the Marshall school can be obtained at: http://www.marshall.usc.edu/dso.The per course salary range for this position is $7,500-$19,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.USC is an equal opportunity, affirmative action employer, proudly pluralistic and firmly committed to providing equal opportunity for outstanding persons of every race, gender, creed, and background. USC is building a diverse faculty that embraces a range of disciplinary traditions. The University will consider all candidates for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.  Located near the heart of Los Angeles, the University of Southern California is home to approximately 31,000 students and 4,300 faculty. USC Marshall is renowned for its high-ranking undergraduate, graduate, international and executive education programs, an exceptional faculty engaged in leading-edge research, a diverse and creative student body, and a commitment to technological advancement. The research productivity of Marshall’s 200 full-time faculty ranks among the top 15 business schools in the world.