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Cash Posting Specialist – CBO – Full Time 8 Hour Days (Non-Exempt) (Non-Union) – (Alhambra, California, United States)

The Cash Posting Specialist will perform under general supervision a variety of tasks related to posting, reconsiderations and adjustments of all payment types to the billing and collection system. This position will perform tasks in a timely and accurate manner in accordance with Billing Office practices, policies, and procedures. This position is responsible for manually posting daily batches of insurance payments to patient accounts as indicated on insurance EOBs. The Cash Posting Specialist will activate electronic batches and monitor exception reports. It is responsible for processing and application of all daily cash receipts, non-cash transactions, A/R adjustments, denials and write offs. It is responsible for ensuring accurate posting of manual checks and manual batches. Posting insurance denials using proper claim adjustment reason codes. Accessing various online portals and clearinghouses to obtain insurance payment and claim information to support the posting. Advise other team members on non-payments, underpayments, and overpayments. Review posted transactions to deposit and bank reconciliations sheets for balancing accuracy. Work closely with Accounting department on cash sheets and other reconciliation reports. Audit insufficient payments on 835 transactions, lockbox and paper remits for appropriate adjustments and denial codes. Distribute daily mail, correspondence and other items to facilitate collections process.Essential Duties:Responsible for posting payments and adjustments accurately at department standard. Responsible for meeting or exceeding monthly quality review. Meets or exceeds monthly productivity standards goal. Posts all payments in a timely and accurate fashion. Complete all adjustment requests and EOB reviews in a timely and accurate fashion. Maintain all batches posted, timely and accurate (both manual and electronic) included but not limited to “suspense accounts” or “unidentified cash”.Technical knowledge of billing guidelines, contracts and reimbursement methodology. Ability to read and interpret 835, EOB and paper remits.Responsible for identifying and copying payments and or correspondences needed to bill additional insurance companies or maximize reimbursement. Processes correspondence within the established timeline of 5 days from receipt. Responsible for balancing, closing and recording all batches.Consistently and efficiently, utilize payer websites, clearing house and other tools available to validate, facilitate and post appropriate A/R payments/adjustments. Works to identify opportunities for improvement and, when appropriate, develop and assist with implementing effective solutions. This includes but not limited to identifying internal and external payor issues. Able to reconcile for multiple entities under the same Tax ID number and within the system. Work in collaboration with other USC entities to resolve A/R related issues, transactions, payments and reconciliation.Monitors discrepancies and makes needed adjustments. Notifies appropriate personnel of trends or problems with specific payers, contracts or fee schedule adherence. Adapts to changes of unusual circumstances, new systems, new process flows, structural changes within the department, promotes cooperation and minimizes disruption to working environment. Works assigned reports in a timely fashion. Responds to e-mails and inquiries timely and professionally.Perform all other duties as assigned.Required Qualifications:Req High school or equivalentReq 2 years Experience in cash application or payment postingReq Experience with 835 and 837 files and understanding EOB.Req Ability to organize and prioritize work to meet strict deadlines.Req Computer skills including Microsoft Excel, Calculator and Word along with payment posting software.Req Demonstrate a strong analytical and math skills.Req Ability to work in a fast pace team environment as well as independently.Req Strong customer service skills.Req Requires excellent communication, customer service and organizational skills.Req Must be detailed oriented.Req Technical knowledge of billing guidelines, contracts and reimbursement methodology.Req Ability to read and interpret 835, EOB and paper remits.Preferred Qualifications:Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $19.00 – $29.77. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Account Representative – CBO – Full Time 8 Hour Days (Non-Exempt) (Non-Union) – (Alhambra, California, United States)

The Account Representative provides administrative support to the Consolidated Billing Office (CBO). Provide support, data entry, research and projects in assigned unit. Work as a member of the billing team to provide smooth operational flow resulting in optimum customer (internal and external) satisfaction and effective/efficient processes. Ensures that all related documents are accurately sorted and separated to ensure the appropriate billing needs and processes are addressed according to a complex set of guidelines for each client and/or payor. This position may be If Assigned to Payment Posting: Prepare and reconcile payment batches, input payment data, review reports for accuracy, makes corrections as necessary. The Account Representative will maintain consistent productivity standards as appropriate for their unit as well as maintain an average of 90% (score of 9.0) or better on Quality ReviewsEssential Duties:Collects and audits patient charge slips and reports. Obtains missing information, such as charge slips, patient demographics and insurance information.Assigns CPT-4 and ICD-9CM codes to medical services and diagnoses. Enters charge data into billing system. Verifies the accuracy of data entered. Mails insurance claims and patient statements. Prepares attachments, such as Explanation of Benefits copies, for secondary billing.Generates routine computer reports and/or printouts.Review and correct minor claim errors identified in front-end claim editor. Makes charge corrections as requested by coders and collectors.Maintains files on all documentation such as charge slips, Explanations of benefits, and client or patient information. Prepares and distributes reports.Verify insurance eligibility for assigned clinics. Registers patients into data system as necessary. Assists the department with insurance related projects for revenue collections.Reviews missing charges as identified in data system. Contacts department or providers to obtain missing information to clear missing charge.Reviews Explanations of Benefits from third party payors to determine if payment was made correctly and if denials can be re-billed. Obtains missing information, such as charge slips, patient demographics and insurance information.Prepares and reconciles payment batches accurately. Corrects errors or problems. Inputs data into billing system. Monitors reports for accuracy. Processes all forms of payments, including cash, checks and credit cards. Enters payment data into billing system and adjusts financial class to process balance of invoice.Provides assistance and guidance to the billing staff in resolving payment-related issues. Notifies supervisor of ongoing problemsPrepares deposits. Maintains files on all documentation such as charge slips, Explanations of benefits, and client or patient information. Prepares and distributes batch report.Performs other related duties as assigned or requested.Required Qualifications:Req High school or equivalentReq 2 years 2 to 3 years’ experience in medical billing, coding, charge entry.Req Working knowledge of CPT & ICD-9 and ICD-10.Req Experience with Computerized billing systems, Computer Peripheral Equipment, Fax, Personal Computer, Photocopier, and Scanning, and laws governing charging and collection efforts.Req Knowledge of compliance, cost reimbursement, and insurance negotiating procedures.Req Ability to maintain confidentiality of sensitive information. Ability to recognize, evaluate, solve problems, and correct errors.Req Ability to deal courteously with patients and the public.Req Skill in establishing and maintaining effective working relationships with medical/office staff, insurance, organizations and the public.Req Excellent verbal and written communication skills.Req Ability to multi-task in a fast paces environment, prioritize projects and work independently with attention to detail.Req Demonstrate a high level of professionalism, customer service and interpersonal skills and operate under strict confidentiality.Preferred Qualifications:Pref Working knowledge of Medicare, Medi-Cal/Caid, HMO, PPO, Commercial and Private Pay preferred.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Medical Assistant – LV Craig Family Medicine Clinic – Full Time 10 Hour Days (Non-Exempt) (Non-Union) – (Las Vegas, Nevada, United States)

Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information. Schedules diagnostic tests ordered by the physician as needed. Performs various office and clerical duties. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assigned.Essential Duties:1. Determines patient care needs and directs patients accordingly.2. Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flow.3. Prepares patients for examinations. Obtains and records vital signs.4. Ensures health care delivery areas are fully stocked, organized, cleaned, and disinfected.5. Maintains files and records, oversees equipment and office supply inventory. Photocopies, collates, faxes,, mails. Reads and prioritizes incoming mail. Handles or routes as appropriate.6. Ensures that physician orders for medications and treatments are implemented by the appropriate staff.7. Provides coverage/relief for co-workers. Communicates directly with co-workers the status of all patients when providing coverage.8. Assists the physician with exams and procedures.9. Records patient information in chart//EHR according to Joint Commission standards. Maintains a professional demeanor.10. Obtains blood sample specimens by venipuncture or capillary methods in response to requests for testing by clinicians, with appropriate consideration for the age of the patient.11. Receives and screens specimens with regard to acceptability as defined by established guidelines.12. Processes, distributes or packages all specimens received.13. Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate from an accredited school of Medical Assistant Certificate/Diploma program.Req Ability to communicate effectively in English both verbally and in writing.Preferred Qualifications:Pref 1 year; Combined education/experience as substitute for minimum experience Experience in acute care settingPref Knowledge of medical terminology preferred.Pref Familiarity with word processing, GECB, COR, Cerner, ProSolv, and scheduling software is preferred.Required Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Certification – Job Relevant Current Medical Laboratory Personnel License – NV. If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date.The hourly rate range for this position is $17.50 – $27.01. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Medical Assistant – Cystic Fibrosis Cl – Full Time 8 Hour Days (Non-Exempt) (Union) – (Los Angeles, California, United States)

Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information. Schedules diagnostic tests ordered by the physician as needed. Performs various office and clerical duties. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assigned.Essential Duties:Determines patient care needs and directs patients accordingly.Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flow.Prepares patients for examinations. Obtains and records vital signs.Ensures health care delivery areas are fully stocked, organized, cleaned, and disinfected. .Maintains files and records, oversees equipment and office supply inventory. Photocopies, collates, faxes, distributes, mails, and performs errands. Reads and prioritizes incoming mail. Handles or routes as appropriate.Ensures that physician orders for medications and treatments are implemented by the appropriate staff.Provides coverage/relief for co-workers. Communicates directly with co-workers the status of all patients when providing coverage.Assists the physician with exams and procedures.Records patient information in chart//EHR according to Joint Commission standards. Maintains a professional demeanor.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate from an accredited Medical Assistant Certificate/Diploma program.Req Ability to communicate effectively in English both verbally and in writingPreferred Qualifications:Pref 1 year; Combined education/experience as substitute for minimum experience Experience in acute care settingPref Spanish language skills.Pref Knowledge of orthopaedic medical terminologyPref Familiarity with word processing, IDX, GECB, COR Schuynet, Cerner, ProSolv, EPF and scheduling software.Required Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $37.40. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

RN Coordinator – Arcadia Neurosurgery Clinic – Full Time 8 Hour Days (Exempt) (Non-Union) – (Arcadia, California, United States)

Serves as a valued member of the departmental management team as the RN Coordinator on the floor to provide guidance to other RNs, LVNs, MAs and other clinical staff or administrative staff if performing duties for a clinic. Performs complex and varied administrative and clinical assignments. Serves as a personal contact for physicians, staff, patients and outside departments in order to address problems, issues or concerns that require attention. Assists in management of clinical unit operations. Serves as the primary competency validator/educator for the clinical staff. Able to provide telephone triage for same day appointments, and oversees a team of triage nurses. In addition, as an integral part of the multidisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients and their families in the outpatient setting, when required. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Complex, independent problem solving when overseeing a team of clinical floor staff and patient care coordinators with overlap at multiple practice sites or overseeing patient care if working at a clinic. Other duties as assigned.Essential Duties:Follows policies and procedures: demonstrates ability to access online manuals and referencesServes as lead RN and resource to clinical staff.Serves as a personal contact for physicians, staff, patients and outside departments in order to address problems, issues or concerns that require attention.Trains and competency validates all clinical staff to ensure compliance with hospital policies.Acts as liaison between supervisor and his/her subordinates for communicating information, assignments, priorities and special requests. Monitors status of pending items and follows-up, as needed.Ensures that exam rooms and treatment areas are supplied and maintained adequately by support personnel.Promotes security by alerting appropriate personnel for safety, fire and other unsafe situations. Reports any unusual occurrences to supervisor. Responds to emergency situations using standard emergency protocols and procedures.Participates in monitoring and evaluating the quality and appropriateness of patient care. Contributes objective data regarding performance of other clinical staff members, as requested.Maintains a safe environment in accordance with standards, policies and safety regulations. Ensures compliance with infection control policies.Under the direction of a physician and operating within the scope of practice, triages patient phone calls and provides guidance and direction to inquiries per protocols.Transfers learned scientific knowledge into practical application in applying the nursing processASSESSMENT Appropriately completes nursing assessment and screening upon patient arrival at each appointment, in case of need.DIAGNOSIS Interprets assessment information and formulates nursing diagnosisPLAN Trains staff to maintain problem list, medication list and allergies listINTERVENTION Administers medications as ordered and completes re-assessments as indicated Completes patient care procedures correctly per policy Delegates tasks based on others’ scope of practice and competency Acts as patient advocateDOCUMENTATION Documentation is complete and correct on all encounters Ensures medication list is current and completeEDUCATION Trains staff to provide patient and family education as needed based on diagnosis or treatment planEvaluates nursing competencies for all licensed staff.COMMUNICATION Communicates effectively with all members of the healthcare team including the patient and family by: Appropriate patient/family interactions Effectively triages phone calls Utilizing e-mail system Communicates effectively with members of the clinical team.ORGANIZATION Manages time effectively. Able to organize and prioritize responsibilities Assists in overseeing daily clinic operational flowOBSERVES REGULATORY AGENCY REQUIREMENTS: National Patient Safety Goals Uses two patient identifiers Does not use unapproved abbreviations Uses procedural time out Uses appropriate communication between providers Completes medication reconciliation Maintains audible alarms Hazardous waste management Biohazard Medication Sharps HIPPA OSHA requirements (ie. No food or drink in clinical areas) TJC (continuous survey readiness) Critical values are written, read back and shared with appropriate provider Dictated orders are written down, read back for validation, signed, timed and dated Maintains a safe work environment for self and othersPROFESSIONAL DEVELOPMENT Participates in professional hospital/nursing activities Educational workshops Assist in the development or updating of patient education materials Bonus Points Professional certification Other: Performs other related duties as assigned.Required Qualifications:Req Bachelor’s Degree Nursing Degree in Nursing (BSN)Req 5 years In outpatient/inpatient clinical practice.Req Experience in supervising clinicians.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Preferred Qualifications:Pref Master’s degree Nursing Master’s Degree in Nursing, or in progress, strongly preferred * Master’s Degree in Nursing may be in lieu-of Bachelor’s Degree in NursingOver 10 years of nursing experience required in lieu of BSN for CM1788738400 1788-Arcadia- Neurosurgery Cl only.Pref Experience in Neuroscience Care.Required Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $95,680.00 – $158,230.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Medical Assistant III – Ambulatory Float Pool – Full Time 8 Hour Days (Non-Exempt) (Non-Union) – (Los Angeles, California, United States)

As a Medical Assistant III, the incumbent will be responsible for performing complex and/or specialized patient-oriented procedures under the supervision of a clinician, Registered Nurse (RN), or Licensed Vocational Nurse (LVN) to ensure safe patient care. This incumbent will provide support to medical care providers in an outpatient/clinic setting such as, but not limited to, room patients, set up equipment and instruments, assist providers with performing, exams and procedures, cleans and stocks exam rooms, and provides proper documentation in electronic patient chart. Additionally, patient-care duties include recording systemic history, obtaining pertinent vitals, performing appropriate diagnostics, and preparing/assisting with minor procedures. Assist with administrative duties including patient follow up calls, prescription refills, clinic preparation, file preparation, appointment scheduling, submission of billing, insurance verification, sending dictations, and insurance verification. The medical assistant is also responsible for keeping the provider moving in the office and will be expected to provide some patient education. Daily interactions with staff, supervisor, and doctors, as well as periodic meetings with departmental leader(s). In addition, the Medical Assistant III will provide administrative and front office support including greeting patients, performing patient check-in/out processes, collecting patient payments, performing insurance verification, scheduling surgeries/procedures, patient follow-up appointments and/or ancillary testing, obtaining records/authorizations, and creating encounter(s) in patient registration system(s). Uphold smooth patient flow throughout the front office experience to ensure efficiency and effectiveness.Essential Duties:Clinical DutiesPerforming complex and/or specialized patient-oriented procedures under the supervision of a clinician, Registered Nurse (RN), or Licensed Vocational Nurse (LVN) to ensure safe patient care.Accurately document, record, and update patient’s medical history, and all other medical information as requested by provider, in electronic and/or paper medical record.Perform all necessary tests for providers to adequately diagnose patients.May perform screening tests, including vision, EKG test, pulmonary function test and other tests within scope of practice as ordered.May perform laboratory duties to include, e.g.; drawing blood, obtaining blood specimens for testing, urine analysis, and urine and throat cultures as needed and ordered.May administer immunizations, injections and medication, within scope of practice and as per provider’s orders, and complies with immunization and medication administration handling and storage policy and procedure.Provide assistance to physicians during minor surgical procedures by setting up instruments and medications, responding to physician needs during procedure and prepare instruments after procedure for reprocessing.Process patient requests for medication refills including contacting pharmacies to order prescription refills. Determine the need for physician review of prescription refills.Be willing to be trained and use newer technologies (training will be provided).Assist and educate patients on how to take their medications.Handle daily schedule to assure that patients are seen at proper intervals.Maintain equipment and supplies for patient examination rooms. This includes dating topical medications and removing expired materials.Properly clean/disinfect instruments and equipment routinely.Prepare the necessary supplies for diagnostic testing, exams, and procedures.Provide basic maintenance of all clinic equipment.Ensure instruments and devices are clean, fully functional, and sterilized if necessary.Ensure rooms are stocked daily with medications and supplies, place orders as necessary and appropriate.Consult with physician concerning test results and alert physician to positive test results or test abnormalities.Report patient concerns, symptoms, reactions, and changes to licensed clinic personnel.Serve as liaison between the medical staff and patients to answer questions, coordinate patient care, and/or provide patient education.Monitor and track work requests.Perform all tasks in a safe manner in compliance with organizational safety policies and according to applicable regulations; maintain a neat workstation and environment.Maintain confidentiality of all records and information related to patients, physicians, employees, the University and in related interests.Obtain, document and update in appropriate system(s) all necessary patient information.Provide technical support services where needed.General Administrative DutiesTriage patient issues to achieve timely resolution. Resolve patient problems related to such matters as billing, coordination of patient tests, appointments, and/or medical records.Respond to patient messages and/or voicemails, same day.Respond to requests by doctors and technical staff during clinic. Make phone-calls as requested and obtain records as needed.For cancellations and no-shows, follow appropriate steps as per policy.Maintain clinic/patient flow, balancing patient registration requirements, patient appointment times, and non-appointment activities.Serve as a liaison between outpatient clinics and programs in administrative matters. Help to maintain a therapeutic atmosphere by providing a supportive interface between patients, providers, and staff.Assist providers in performing schedule changes.Review active worklist(s) and address patient account needs.Always maintain and protect patient confidentiality.Keep clinic and patient reception area(s) organized and neat.Maintain adequate levels of front and back-office supplies.Assist with abstracting, scanning, and cataloging paper records into the electronic record.Support and participate in department huddles and team meetings.Demonstrate KNOWN service standards.Greet Patients and Perform Check-In/Out ProcessInterface with electronic medical records and scheduling system(s).Provide excellent customer service.Verify/update demographic and insurance information.Confirm/obtain Primary Care Provider and Referring Provider information.Scan insurance/ID card(s) and any other pertinent insurance material(s).Explain consent/HIPAA forms and noncovered services forms to patient and obtain patient’s signature(s) on all relevant forms.Assure patient has completed patient questionnaire(s), as needed.For managed care patients, assure that preauthorization is present, when needed, and that preauthorization is accurate.Accurately collect co-payments/deductibles and patient’s fees for services via check, cash, or credit card and document, per protocol.Arrive patients using the proper registration system(s).Politely inform patients of possible delays relating to their appointments.Collate chart appropriately.Perform patient encounter in computer system(s).Schedule future appointments, procedures, ancillary testing and/or enter recalls as indicated by patient’s provider(s).Provide disposable dark glasses (i.e., mydriatic specs) for patient’s that have been dilated.Make calls for patient transportation, upon appropriate patient request.Perform all tasks in a safe manner in compliance with organizational safety policies and according to applicable regulations; maintain a neat workstation and environment.Maintain confidentiality of all records and information that pertains to patients, physicians, employees, the organization and in related interests.Patient Registration and Appointment SchedulingObtain, document and update in appropriate system(s) all necessary patient information. This involves interaction with various insurance companies, and other payors/institutions.Verify coverage with appropriate insurance or health care plan carrier.Accurately coordinate the registration, referral, and scheduling activities of the assigned area(s).Ensure patients are accurately scheduled.Input validated patient registration information into the organization’s information systems.Routinely review existing scheduling templates for future appointment availability in order to effectively schedule patient’s appointments.Answer telephone lines and make necessary patient accommodations in the assigned Hospital Operations/Ambulatory Services location.Provide information to callers regarding the department and its patient care services.Correctly enter patients’ recalls for patients’ future visits in the appropriate practice management systems.For patients wishing to be seen in other geographic areas, make appointments with conveniently located clinical faculty.Appointment-making includes obtaining pre-authorizations and other documentation, as appropriate. “Other documentation” may include, for example, pertinent notes from previously seen providers.Provide location and office hours of emergency services to patients who state they are experiencing an emergency.Perform other duties or projects, as assigned, or requested.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate of an approved Medical Assistant Certificate/Diploma program.Req 2 years Experience in outpatient or ambulatory clinic settingReq Specialized patient-oriented procedures experience (ex. phlebotomy, sterile processing, or related)Req Experience with an electronic medical record (EMR)Req Ability to analyze clinical and administrative information and determine appropriate course(s) of action to resolve conflicts and discrepancies.Req Ability to interact effectively with patients, staff, and physicians.Req Ability to multitask effectively.Req Ability to work as a team member in hospital operations/ambulatory services setting.Req Ability to work with Microsoft Word & Excel software.Req Ability to write concisely and clearly, edit, and proofread to ensure grammatically correct and factual correspondence.Req Demonstrate professional and effective work skills to handle all responsibilities within a fast-paced, high pressure setting.Req Knowledge and proficiency with insurance.Req Knowledge of Medical/CCS billing/authorization guidelines.Req Knowledge of the operations and maintenance of patient-related testing equipment.Req Skill in acquiring accurate medical histories.Req Strong insurance verification and pre-registration background.Req Strong organizational and follow-up skills.Req Working knowledge of basic medical terminology and diseases.Preferred Qualifications:Pref Prior experience as a Medical Assistant, Phlebotomist, Support Coordinator, and/or related role highly desiredRequired Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $25.00 – $39.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Account Representative – CBO – Full Time 8 Hour Days (Non-Exempt) (Non-Union) – (Alhambra, California, United States)

The Account Representative provides administrative support to the Consolidated Billing Office (CBO). Provide support, data entry, research and projects in assigned unit. Work as a member of the billing team to provide smooth operational flow resulting in optimum customer (internal and external) satisfaction and effective/efficient processes. Ensures that all related documents are accurately sorted and separated to ensure the appropriate billing needs and processes are addressed according to a complex set of guidelines for each client and/or payor. This position may be If Assigned to Payment Posting: Prepare and reconcile payment batches, input payment data, review reports for accuracy, makes corrections as necessary. The Account Representative will maintain consistent productivity standards as appropriate for their unit as well as maintain an average of 90% (score of 9.0) or better on Quality ReviewsEssential Duties:Collects and audits patient charge slips and reports. Obtains missing information, such as charge slips, patient demographics and insurance information.Assigns CPT-4 and ICD-9CM codes to medical services and diagnoses. Enters charge data into billing system. Verifies the accuracy of data entered. Mails insurance claims and patient statements. Prepares attachments, such as Explanation of Benefits copies, for secondary billing.Generates routine computer reports and/or printouts.Review and correct minor claim errors identified in front-end claim editor. Makes charge corrections as requested by coders and collectors.Maintains files on all documentation such as charge slips, Explanations of benefits, and client or patient information. Prepares and distributes reports.Verify insurance eligibility for assigned clinics. Registers patients into data system as necessary. Assists the department with insurance related projects for revenue collections.Reviews missing charges as identified in data system. Contacts department or providers to obtain missing information to clear missing charge.Reviews Explanations of Benefits from third party payors to determine if payment was made correctly and if denials can be re-billed. Obtains missing information, such as charge slips, patient demographics and insurance information.Prepares and reconciles payment batches accurately. Corrects errors or problems. Inputs data into billing system. Monitors reports for accuracy. Processes all forms of payments, including cash, checks and credit cards. Enters payment data into billing system and adjusts financial class to process balance of invoice.Provides assistance and guidance to the billing staff in resolving payment-related issues. Notifies supervisor of ongoing problemsPrepares deposits. Maintains files on all documentation such as charge slips, Explanations of benefits, and client or patient information. Prepares and distributes batch report.Performs other related duties as assigned or requested.Required Qualifications:Req High school or equivalentReq 2 years 2 to 3 years’ experience in medical billing, coding, charge entry.Req Working knowledge of CPT & ICD-9 and ICD-10.Req Experience with Computerized billing systems, Computer Peripheral Equipment, Fax, Personal Computer, Photocopier, and Scanning, and laws governing charging and collection efforts.Req Knowledge of compliance, cost reimbursement, and insurance negotiating procedures.Req Ability to maintain confidentiality of sensitive information. Ability to recognize, evaluate, solve problems, and correct errors.Req Ability to deal courteously with patients and the public.Req Skill in establishing and maintaining effective working relationships with medical/office staff, insurance, organizations and the public.Req Excellent verbal and written communication skills.Req Ability to multi-task in a fast paces environment, prioritize projects and work independently with attention to detail.Req Demonstrate a high level of professionalism, customer service and interpersonal skills and operate under strict confidentiality.Preferred Qualifications:Pref Working knowledge of Medicare, Medi-Cal/Caid, HMO, PPO, Commercial and Private Pay preferred.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Associate Professor of Practice, Voice – (Los Angeles, California, United States)

The USC Thornton School of Music invites applicants for a full-time, non-tenure-track position in the Popular Music Program, housed within the Division of Contemporary Music, at the rank of Associate Professor of Practice (Voice).  This appointment begins on August 16, 2025. Founded in 1884, the USC Thornton School of Music is currently celebrating its 140th year. Over the course of those fourteen decades, the Thornton School has prepared students for exceptional careers and a life in music as culture-defining performers, composers, producers, industry executives, entrepreneurs and leaders, researchers, educators and beyond.  USC Thornton is the oldest continually operating cultural institution in the vibrant music and culture capital Los Angeles, and is internationally recognized as one of the finest conservatories and music schools in the U.S. Led by the Dean, Dr. Jason King, who joined Thornton in 2023, the school blends the rigors of a traditional conservatory-style education with the benefits of a leading research university. USC Thornton offers students a full range of musical disciplines across a demanding, innovative curriculum, and the opportunity to work with a faculty of national and international renown across a wide range of musical genres and idioms. Students are encouraged to develop multiple musical and creative competencies in keeping with the past, present and future of ‘de-categorized’ music that transcends borders, boundaries, and limitations.DutiesWe are seeking a Vocal Instructor/Producer with extensive industry experience (either as a current or former performer) who is comfortable teaching students at all levels, from beginning to advanced. The ideal candidate should have a deep understanding of the aesthetic and pedagogical differences between Musical Theater, Bel Canto, and popular music singing styles, and be able to effectively communicate those distinctions to students.   We are searching for an instructor who will provide students with the necessary tools to emerge as world-class performers who can redefine singing in the twenty-first century.The successful candidate may teach individual instruction for voice as well as assorted ensemble coachings.  The candidate is expected to engage in service to the Pop program and their profession, to be productive as an artist/scholar, and to promote an inclusive workplace and learning environment.  The candidate will also participate in faculty recruitment, student admissions, individual mentoring of student capstone projects, curriculum development, and demonstrate a robust involvement in departmental governance.Minimum QualificationsProven ability to teach pop voice effectively, through troubleshooting vocal concerns.Preferred QualificationsCandidates with an advanced degree in Voice/Vocal Pedagogy, or candidates with equivalent professional experience, are highly encouraged to apply.  Intermediate-to-advanced piano skills are highly desirable.  The ideal candidate will be expected to have a demonstrated record of experience and accomplishment working in a highly diverse environment and of promoting equity and inclusion in the work that they do and in their approach to the profession. The successful candidate will have an established or strongly emerging career whose work broadens and challenges the field, and who may build connections between disparate musical communities. Additionally, we value candidates who have considerable experience and interest in teaching in a university setting and possess the ability to attract students of the highest caliber in recruitment efforts.CompensationThe annual base salary hiring range for this nine-month position of Associate Professor of Practice at Thornton is $90,000 to $105,000.When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.How to ApplyInterested candidates must apply through the USC online system at www.usc.edu/jobs , and are asked to provide a Cover Letter, CV, Teaching Statement, and a list of references (minimum of three).  Individuals listed may be solicited for reference letters.Please do not send other materials; additional materials may be requested at a later date. Materials will not be returned.Review of applications will begin on December 9, 2024.The University of Southern California is an equal-opportunity educator and employer, proudly pluralistic and firmly committed to providing equal opportunity for outstanding persons of every race, gender, creed, and background.

Assistant or Associate Professor, Composition – (Los Angeles, California, United States)

The USC Thornton School of Music invites applicants for a tenure-track position in Composition, a department within the Division of Classical Performance and Composition.  The appointment is anticipated at the rank of either Assistant Professor or Associate Professor; rank is contingent on qualifications and experience.  This appointment begins on August 16, 2025.  If the candidate is hired at the Assistant Professor rank, this is a tenure-track position, and the probationary period will be set in accordance with university norms as well as candidate’s qualifications and experience.  If the candidate is hired at the Associate Professor rank, a tenure dossier is usually submitted during the first year of the appointment, in accordance with university norms.Founded in 1884, the USC Thornton School of Music is currently celebrating its 140th year. Over the course of those fourteen decades, the Thornton School has prepared students for exceptional careers and a life in music as culture-defining performers, composers, producers, industry executives, entrepreneurs and leaders, researchers, educators and beyond.  USC Thornton is the oldest continually operating cultural institution in the vibrant music and culture capital Los Angeles, and is internationally recognized as one of the finest conservatories and music schools in the U.S. Led by the Dean, Dr. Jason King, who joined Thornton in 2023, the school blends the rigors of a traditional conservatory-style education with the benefits of a leading research university. USC Thornton offers students a full range of musical disciplines across a demanding, innovative curriculum, and the opportunity to work with a faculty of national and international renown across a wide range of musical genres and idioms. Students are encouraged to develop multiple musical and creative competencies in keeping with the past, present and future of ‘de-categorized’ music that transcends borders, boundaries, and limitations.DutiesWe are seeking a composer of national and international renown to join our Composition Department.  This person will have a high-profile career as a composer, and will also be poised to serve as a leader in instruction and departmental governance.Principal duties will include teaching courses and individual instruction at the undergraduate and graduate levels in all areas of composition and allied fields, depending upon specific expertise; providing student mentoring related to music composition; maintaining creative/performance activity of regional, national and international impact; serving on School and University committees and participating in department and faculty forums and administrative activities as appropriate.  The successful candidate will participate in faculty recruitment, student admissions, individual mentoring of student capstone projects, curriculum development, and demonstrate a robust involvement in departmental governance.Minimum QualificationsMasters degree in Music Composition or closely related field.  Demonstrated success in teaching at the college level. An established or strongly emerging career in composition is essential. Candidates with achievement and/or specialization in electronic music/new media/interdisciplinary projects and possibly new music performance are encouraged to apply.Preferred QualificationsDoctorate in Music Composition or closely related field. Demonstrated success in teaching at the college level with 3 or more years of full-time engagement.  The ability to attract students of the highest caliber in recruitment efforts.  Candidates with an established or strongly emerging career in composition/electronic music/new media/interdisciplinary projects and possibly new music performance are encouraged to apply.The ideal candidate will be expected to have a demonstrated record of experience and accomplishment working in a highly diverse environment and of promoting equity and inclusion in the work that they do and in their approach to the profession. The successful candidate will have an established or strongly emerging career whose work broadens and challenges the field, and who may build connections between disparate musical communities. Additionally, we value candidates who have considerable experience and interest in teaching in a university setting and possess the ability to attract students of the highest caliber in recruitment efforts.CompensationThe annual base salary hiring range for the following faculty ranks in this posting are:Assistant Professor: $90,000 – $100,000Associate Professor: $100,000 – $115,000When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.How to ApplyInterested candidates must apply through the USC online system at www.usc.edu/jobs , and are asked to provide a Cover Letter, CV, Teaching Statement, and a list of references (minimum of three).  Individuals listed may be solicited for reference letters.Please do not send other materials; additional materials may be requested at a later date. Materials will not be returned.Review of applications will begin on December 9, 2024.The University of Southern California is an equal-opportunity educator and employer, proudly pluralistic and firmly committed to providing equal opportunity for outstanding persons of every race, gender, creed, and background.

Assistant Professor (RTPC) of Mathematics – (Los Angeles, California, United States)

The Department of Mathematics in the Dana and David Dornsife College of Letters, Arts and Sciences of the University of Southern California in Los Angeles, California, seeks to fill several positions of Assistant Professor (RTPC) of Mathematics with an anticipated start date of August 2025. These are teaching and research-track positions with terms of up to 3 years and a teaching load of 3-semester courses per year.Candidates in all fields of mathematics will be considered. Candidates should demonstrate great promise in research and evidence of strong teaching. Applicants should have a doctoral degree in an appropriate field of study.To apply, please submit the following materials: a letter of application and curriculum vitae, including your e-mail address and telephone numbers, preferably with the standardized AMS Cover Sheet. Candidates should also arrange for at least three letters of recommendation to be sent, at least one of which addresses teaching skills. Please submit applications electronically through MathJobs at www.mathjobs.org. In order to be considered for this position, all candidates must also apply via the “Apply” link at the top or bottom of this page. Recommendation letters should be submitted through MathJobs and do not need to be uploaded through the electronic USC application.Review of applicants will begin on November 15, 2024, and will continue until these positions are filled.The annual base salary range for this position is $73,150 – $79,230. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.USC is an equal-opportunity educator and employer, proudly pluralistic and firmly committed to providing equal opportunity for outstanding persons of every race, gender, creed and background. The university particularly encourages members of underrepresented groups, veterans and individuals with disabilities to apply. USC will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. Further information is available by contacting uschr@usc.edu.USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.