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The Manager, Provider Compensation & Financial Reporting facilitates initiatives across Keck Medicine of USC that promote operational excellence and business growth, as it relates to but not limited to, provider compensation modeling, financial reporting, and strategic finance initiatives . The candidate will display leadership and sound organizational and analytical skills, while working collaboratively with operational and clinical leaders to improve operational financial performance as well as managing initiatives that facilitate business growth. The Manager also leads all aspects of the provider compensation program and may provide oversight to the finance program support staff. The Manager also participates in the deployment of the health enterprise strategic finance initiatives, by assisting in developing strategy, KPIs, reporting, project-plan, visualization and huddles for areas the position is actively involved in. The scope of activities for the Manager include the managing of special projects, including but not limited to the operationalization of new technologies and processes, business modeling, program and process development, creating collaborative relationships with all stakeholders, implementing lean design while developing business solutions with stakeholders, managing the strategic finance initiative projects in the organization and analyzing data obtained from numerous information systems and employ the judgment necessary to determine the accuracy and applicability of the conclusions. The Program Manager, Ambulatory Operations Improvement Office facilitates initiatives across Keck Medicine of USC that promote operational excellence and business growth. The candidate will display leadership and sound organizational and analytical skills, while working collaboratively with operational and clinical leaders to improve operational performance as well as managing initiatives that facilitate business growth. The Program Manager also leads all aspects of the MHA Administrative Fellowship program and provides oversight to the MHA residency program for USC students. The Program Manager also participates in the deployment of the Keck Operating System by developing strategy A3, KPIs, project-plan, visualization and huddles for areas the position is actively involved in. The scope of activities for the Program Manager include the managing of special projects, including but not limited to the operationalization of new technologies and processes, business modeling, program and process development, creating collaborative relationships with all stakeholders, implementing lean design while developing business solutions with stakeholders, managing the integration of performance improvement projects in the organization and analyzing data obtained from numerous information systems and employ the judgment necessary to determine the accuracy and applicability of the conclusions. Essential Duties:Facilitates strategic decisions and provides leadership direction within the organization to optimize management of scope, financials and schedule as it impacts project execution.Partners with department leaders, process owners, and clinicians in the organization to create and develop plans; drive results and revise plans as appropriate to meet changing needs and requirements while maintaining linkage between projects, business needs and customer priorities.Develops management objectives and policies for business development. Interprets objectives, policies, and procedures.Coordinates the activities of the assigned departments with other departments both within and outside the hospital; Resolves problems with department leaders concerning use of resources; Encourages and maintains open lines of communication with all project stakeholders.Skills in analyzing information/situations, defining problems, articulating logical recommendations and recognizing alternatives and their implications.Leverage hospital data systems to review and analyze financial information for complex difficult and varied management needs.Develops strategy, KPIs, visualization, boards, huddles and area of support.Partners with clinical leadership to evaluate department and provider level productivity and efficiency using actual wRVU productivity and established benchmarks.Maintains and presents Provider Compensation incentive modeling for clinical departments and divisions; including model developments, and benchmarking analysis.Responsible for the development and presentation of executive level financial reporting.Responsible for the development and presentation of Financial Planning and Analysis (FP&A) labor analytics reporting.Responsible for ensuring the maintenance and enhancement of the functionality of provider compensation systems in collaboration with the USC Care Business Intelligence team and the Keck School of Medicine Faculty Affairs department.Responsible for maintaining security of information: e.g., patient records, salary, staff and legal information in a confidential nature.Works with department leader in developing and maintaining initiatives aligned with organizational strategy.Train, mentor, and assist in overseeing junior level staff as needed.Participates in administrative staff meetings and attends other meetings as assigned.Performs other duties as assigned or requested.Required Qualifications:Req Bachelor’s Degree Degree in a related field.Req 4 years Experience in developing provider compensation models, financial modeling, and financial reporting and analysis.Req Strategic planning and critical thinking skills for problem solving and identification of solutions.Req Proficiency of both theoretical and practical aspects of project management including tools and techniques (formal project planning, risk/issue management, governance, cost/benefit analysis, project change controls, etc.)Req Ability to facilitate working sessions with large, cross-functional, multidisciplinary teams.Req Working knowledge of project managementPreferred Qualifications:Pref Master’s degree (MHA, MBA) Degree or equivalent degree.Pref Project Management Professional (PMP) PMP preferred or other applicable/credentialed project management certificationsPref Experience with Microsoft Visio and Project.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only).The annual base salary range for this position is $110,240.00 – $181,896.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Financial Analyst partners with senior staff and department leadership on physician compensation administration as well as the annual operating and capital budget processes. In this role, the Analyst applies strong problem-solving skills and demonstrates a commitment to high-quality customer service responsiveness. The Analyst also collaborates on monthly invoicing, payroll processes for per diem providers, and physician compensation calculations for USC Care faculty and community medical group members. Through this work, the Analyst contributes analysis and decision support that guide the ongoing development of compensation models. The Financial Analyst performs work at an intermediate level to conduct reviews, interprets and analyzes financial data to address a variety of departmental needs. The role compiles and evaluates information from multiple systems, exercising discretion to ensure accuracy, reliability, and applicability of conclusions. The Analyst demonstrates initiative and independence in managing workload and priorities, while contributing to departmental objectives through professional analysis and reporting. Essential Duties:Partner with department leaders in the preparation of physician incentive compensation model calculations and accounting accruals.Collaborate on scenario modeling for physician compensation model changes.Contribute to monitoring and analysis of monthly invoicing and payroll processes for per diem providers.Compile and analyze monthly productivity metrics for per diem providers to support reporting and decision-making.Contribute analytical support and coordination for annual budgeting process.Engage with numerous financial systems, including but not limited to Kaufman Hall, Lawson, Cerner, Showcase, Kronos, QGenda and Enterprise reporting.Research and analyze variances and trends in physician compensation amounts and report findings to the department Finance Manager.Responsible for maintaining security of information: e.g., patient records, salary, staff and legal information in a confidential nature.Perform other duties as assigned.Required Qualifications:Req Bachelor’s Degree Accounting ORReq Bachelor’s Degree Finance ORReq Associate’s Degree with 4 years of experience in accounting or financial analyst experience.Req 1 – 2 years 1+ years of accounting, financial analysis and/or decision support experience.Req Advanced proficiency in Microsoft Office programs such as Excel, PowerPoint, and database query engines.Req Demonstrates excellent analytical thinking and problem-solving skills.Req Organization and time management skills.Req Demonstrates excellent verbal and written communication skills.Preferred Qualifications:Pref Master’s degree.Pref Experience in a hospital, medical group, or similar environment.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only).The annual base salary range for this position is $60,320.00 – $94,020.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Department of Pathology & Laboratory Medicine seeks candidates for a Research Scientist to assist in leading a program in oncologic vaccine development. Candidates must have an M.D. and/or Ph.D. degree and a minimum of 5 years experience conducting research in cancer biology/immunology.   Candidates should have expertise in experimental tumor immunobiology in mouse models and be knowledgeable about the cellular and humoral mediators of tumor susceptibility and resistance in the tumor microenvironment. Technical expertise employing genetic tools, FACS and flow cytometry, cell culture, tumor implantation models and protein expression and analysis methods are essential. The successful candidate will have demonstrated the ability to train and supervise undergraduate and graduate students and staff scientists. A collaborative approach to scientific investigation and the willingness to teach are essential. The successful candidate will have a record of scientific publication in peer reviewed journals and be capable (if not already proven) of writing grant applications.  The Keck School of Medicine Department of Pathology is one of the largest pathology departments in the United States.The Department aims to shape the future of pathology as it will be practiced in community hospitals, academic medical centers and clinical laboratories throughout the country.The University offers a competitive salary and benefits package. Shift: Monday – Friday 8:00 am – 5:00 pmSalary Range: The salary range for this position is $108,321.49 – $123,497.52 – $145,823.38. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Minimum Education: Doctor of Philosophy (PhD)
Combined experience/education as a substitute for minimum education
Minimum Experience: 5 years
Combined experience/education as a substitute for minimum work experience
Minimum Skills: Directly related education and experience in research specialization with highly advanced knowledge of equipment, procedures, analysis methods, principles, theories and concepts.

Demonstrated leadership in developing new ideas and ability to publish in appropriate academic and practitioner outlets.

Demonstrated independent thinking and leadership in scholarly writing according established criteria (e.g., first-authored publications, conceptual leadership in the development of publications generated alone or with others, writing of first drafts of publications and/or single-authored publications).

The Senior Clinical Laboratory Scientist performs a variety of standardized and highly specialized Biochemical, Hematological, Microbiological and Blood Banking, etc. analysis in the Clinical Laboratory. He/she is responsible for the accuracy, reliability and timeliness of patient test results used for the diagnosis, management and treatment of patients.  Minimum Education:Bachelor of Arts of Science and/or equivalent training for California Clinical Laboratory Scientist or California Specialty (Limited) License.Minimum Experience/Knowledge: Minimum 1 year prior preferred experience to include: specialized and complex analysis, computer experience, quality control, calibration, QC evaluation, inventory control, preventative maintenance, and quality improvement. Minimum 1 year experience for CLS license and 2 years for a Limited license.Required License/Certification: Valid Clinical Lab Scientist license or Limited license from the State of California. ASCP certification preferred but not required.As part of Keck Medicine of USC, USC Verdugo Hills Hospital is the only community hospital in the Foothills area of Los Angeles backed by an academic medical center. With its 40-year legacy of personalized care from expert physicians, experienced nurses and a dedicated staff the community has come to know and trust, USC–VHH brings patients the latest medical advancements and 24/7 emergency services. Join this world-class team providing highly-specialized care, up-to-the-minute research and innovative clinical trials.The hourly rate range for this position is $46.00 – $76.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

The Student Health Insurance Coordinator assists prospective and current undergraduate and graduate students and parents with Student Health insurance programs, fees and services. They communicate the various options of student health insurance programs, policies, procedures, requirements, deadlines, etc. to prospective and existing students and their parents via telephone, email, and online platforms. They handle student health insurance matters and provide financial comparisons to assist the student/parent in decision-making. They perform intakes of student problems and refers student to appropriate university student service offices for additional assistance, as needed. Liaises with other offices and university departments on behalf of students to facilitate problem resolution. Presents or assists with presenting a comprehensive overview of student health center services provided by the university at orientations, marketing, and health promotion events.Essential Duties:Counsels prospective and current undergraduate and graduate students and parents on Student Health Insurance plans and mandatory service fees.Provides critical and general information for all divisions within the health center to inquirers such as student health insurance programs, policies, procedures, requirements, deadlines, etc. by telephone, email, correspondence and in-person.Handles student health insurance matters related to coverage, student status, graduation timelines, maximum benefit, out-of-pocket costs, minimum unit/credit requirements and limitations.Evaluates and processes waiver requests by confirming eligibility and benefits to confirm university compliance.Processes optional enrollments in a timely manner.Evaluates student problems and refers students to appropriate student services office for additional counseling, as needed.Liaises with other offices on behalf of students to facilitate problem resolution.Represents student health insurance plan, fees and services at orientations, marketing, and health promotion events.Assist Supervisor as needed with special projects and other duties assignedPerforms other duties as assigned.Required Qualifications:Req High school or equivalentReq 2 years; Combined education/experience as substitute for minimum experience Hospital experience or in a related field.Req Must be comfortable with computers and medical terminology.Req Customer/student service experienceReq Demonstrated excellent interpersonal, oral, written and listening skills.Req Experience in high-pressure and multi-tasking environment.Req Flexible schedule and understanding of highly seasonal environment is essential.Preferred Qualifications:Pref Bachelor’s degree Business Administration, Business, or Financials field.Pref Demonstrated excellent interpersonal, oral, written and listening skills.Pref Knowledge of HIPAA compliance and various health insurance typesPref Ability to quickly learn and adapt to software platforms including EHRs and CRMs.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC Mann School of Pharmacy and Pharmaceutical Sciences is seeking a part-time Clinical Staff Pharmacist with training, knowledge, and skills as a Clinical Sports Pharmacy Specialist, embedded with the Athletic Medicine team to provide clinical medication, supplement, and therapeutic assessment/planning and drug information services to the team to enhance the premier health and well-being program for patient-athletes (0.5 FTE). Furthermore, the Sports Pharmacist will work in partnership with the established outpatient pharmacy services and consult with patients at the UPC Pharmacy supplement clinic with a balanced approach to preserve health and performance (0.1 FTE). Pharmacy trainees who participate in or have completed the Sports Pharmacy Electives from USC-Mann, will rotate through these services and be under direct supervision of the sports pharmacy clinical specialist.The sports pharmacy program at the University of Southern California (USC) provides didactic education and intentional training for learners from both PharmD and post-graduate academic certificate learners from USC Mann School of Pharmacy and Pharmaceutical Sciences. The Sports Pharmacist will work collaboratively with other pharmacists from USC Pharmacies and faculty from USC Mann to create a premier sports pharmacy educational program with the goal of being recognized as an international hub for the specialty practice of clinical sports pharmacy and innovation.This position also aligns with several critical priorities: (1) The service is highly valued by USC top level leadership who desires more medical and pharmacy integration with USC Athletics; (2) the service is desired by the current interprofessional team serving USC athletes, and (3) the program provides an abundance of scholarly opportunities in teaching, practice-based research,  interprofessional education, etc.Qualificationsa.  Educationi.  Graduate of an ACPE accredited College of Pharmacy with a Doctor of Pharmacyii.  Licensed to practice pharmacy in the state of Californiaiii.  Completion of annual anti-doping training, including Drug Free Sport International, USADA HealthPro Advantage, and World Anti-Doping Agency ADEL programs.Preference given to a PharmD who:completed the USC Mann Sports Pharmacy coursework holds bachelor’s degree in Human Performance, Exercise Physiology, Sports Science, or a related field completed of the International Olympic Committee Drugs in Sport Certificate Program.               b.  ExperienceThis position requires clinical experience working with athletes in a direct patient care setting. Preference given to a PharmD who has: knowledge of contemporary sports pharmacy practice significant experience or expertise in advanced sports pharmacy practice, drugs safety in sport/exercise, drug status in sport and doping deterrenceThe hourly rate range for this position is $68.00 – $70.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Minimum Education: Bachelor’s degree
Minimum Experience: 1 year
Minimum Field of Expertise: Degree from accredited (ACPE) school of pharmacy. Registered pharmacist in state of California. Familiarity with clinical pharmacy practice.

Clinical Faculty Position – Occupational Therapy Department, Keck Hospital of USC & Norris Comprehensive Cancer Center (Hiring for Multiple Positions Across Service Areas) The Division of Occupational Science and Occupational Therapy at the University of Southern California (USC) invites applications for multiple full-time clinical faculty positions within the Department of Occupational Therapy at Keck Hospital of USC & Norris Comprehensive Cancer Center. We are hiring for distinct roles across several adult rehabilitation service areas, with opportunities for clinicians to float between practice settings as service needs require. Openings are currently available in:Acute careCritical careHospital-based outpatient rehabilitationWe welcome applicants with a broad range of experience serving adult physical rehabilitation populations and a current license to practice occupational therapy in California.Clinical opportunities exist across diverse practice areas, including but not limited to:Neurological & cognitive rehabilitation (stroke, brain injury, spinal cord injury)Lymphedema management (Certified Lymphedema Therapist preferred) and Oncology rehabilitationCardiopulmonary & Transplant rehabilitationMusculoskeletal & orthopedic rehabilitationChronic condition management (Lifestyle Redesign Certification preferred)Assignments will be determined based on clinical expertise, prior experience, and organizational needs, allowing clinicians to work in focused specialty areas or gain exposure to multiple service lines within our dynamic academic medical center. Advance your career in a world-class academic medical center, combining patient care, clinical teaching, and program development in an interdisciplinary team environment. This position is available 10/01/2025.Salary and Benefits:The annual base salary range for this position is $90,000 – $110,000. When extending an offer of employment, USC considers various factors including the scope of responsibilities, the candidate’s work experience, education/training, key skills, internal peer equity, and external market considerations.To support the well-being of our faculty and staff, USC provides benefits-eligible employees with a broad range of perks to help protect their and their dependents’ health, wealth, and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USC’s comprehensive benefits here.Ready to Make an Impact?If you’re excited about shaping the future of education and joining a high-achieving team, apply today! Help us create transformative learning experiences that prepare students for the future. Submit your resume and application now to be a part of our journey.USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIESConduct bedside spirometry test including VC and FEVI.Consistently demonstrates knowledge of setting up equipment, equipment operations, and trouble-shooting all respiratory equipment in the department. Maintains and keeps all preventive maintenance records. Keeps equipment clean and ready to use between patients (after training).Demonstrates ability to assess patient for therapy and assess outcome of treatment and interventions and progress.Demonstrates ability to set up equipment, administer respiratory medications and treatments as ordered by the physician.Demonstrates effective monitoring of environmental control systems and patients on continuous ventilation. Perform and evaluate weaning of patients from continuous ventilation.Is responsible for assisting in maintaining adequate supplies by continuously checking the supply inventory notifying manager or designee.Maintains knowledge of established departmental policies, procedures, and objectives, improving organization performance program, infection control and safety standards.Must adhere to hospital policies of attendance, department coverage during breaks, and submission of PTO requests at least two weeks prior to posting of schedule.Participates in educational programs and in-service meetings. Keep current with new equipment by attending outside meetings.Performs as an effective member of resuscitation team and is to include but is not limited to performing CPR, cardiac compression, and bagging patient.Performs nasotracheal and tracheal suctioning.Performs testing and has working knowledge of arterial blood gas testing.Provide education and instruction to patients about prescribed therapy. Discuss goals and outcomes at onset of treatment.Other duties as assigned.JOB REQUIREMENTSEducationMinimum (Required)Associate degree or equivalentRespiratory training / certification required.Preferred (Not required)Work ExperienceMinimum (Required)New GradPreferred (Not required) One year in Critical Care experience preferredLicenses and CertificationsMinimum (Required)Registered as a RRT by the National Board for Respiratory Care preferred; Must have RRT credential if hired after 12/31/2010.BLS (Basic Life Support) from American Heart AssociationPALS (Pediatric Advance Life Support) from American Heart Association.Preferred (Not required)NRP (Neonatal Resuscitation Program)ACLS (Advance Cardiac Life Support) From American Heart Association.Pay TransparencyThe hourly rate range for this position is $40.17 – $52.44. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations .POSITION SUMMARY
Provides respiratory therapy to patients as ordered by physicians according to established standards and practices. Demonstrates proficiency in delivering care to age-specific patient population (e.g., infants, pediatrics, adolescents, adults, geriatrics) and participates in related continuing education.

Work Experience
Minimum (Required) New Grad
Preferred (Not required) One year in Critical Care experience preferred

Licenses and Certifications
Minimum (Required)
• Registered as a RRT by the National Board for Respiratory Care preferred; Must have RRT credential if hired after 12/31/2010.
• BLS (Basic Life Support) from American Heart Association
• PALS (Pediatric Advance Life Support) from American Heart Association.
Preferred (Not required) • NRP (Neonatal Resuscitation Program)
• ACLS (Advance Cardiac Life Support) From American Heart Association.

Pay Transparency

The hourly rate range for this position is $40.17 – $52.44. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIESAcknowledging patients or guests and their requestsAppearing professional in dress, grooming and hygiene.Assists in the training of new employees.Demonstrates awareness and sensitivity to the rights of patients and significant others, as identified within the situation.Document any financial arrangements made in the patient’s account notes. Notifies the Admitting Manager or Business Office Manager of all problem accounts that require special attention.Exhibiting concern, tact and discretion in all working relationshipsFunctions with an awareness of safety issues and reports unsafe issues appropriately, as identified within the institution.It is the responsibility of the Patient Access Representative to uphold the highest service standards regarding patient care.Making patients’ needs the first priority.Must be able to work and be cross trained in all areas of which includes, Inpatient, Outpatient, Bed Board, and Emergency RoomMust be familiar with the Hospital layout in order to direct patients or guests to the proper destination.Must be physically able to push a wheelchair.Must be willing to meet staffing needs of the department and be available to work overtime, holidays, and shift changes.Must remain informed and compliant with HIPAA, EMTALA, the Fair Debt and Collection Practices Act, Medicare Secondary Payer, and other laws and regulations that govern Patient Financial Services.Must remain informed regarding all PPO, HMO, and Medicare, Medi-Cal and indigent service programs and requirements for timely processing of claims.Offering assistance promptly, cordially, and completelyPatient care is of the utmost priority in all aspects of registration. Must be comfortable with sick patients and able to summon medical assistance when needed. Must be BLS certified each year.Patient valuables are to be closely monitored by all Patient Access Representatives in accordance with Hospital policy and procedure.Performs various other duties, as assigned.Promoting unity and teamwork among co-workers and other departmentsResponsible for appropriately handling all confidential information while at work, as well as when away from the facility.Responsible for completing the patient’s electronic medical record and ensuring that all appropriate paperwork is sent to the proper destination in a timely fashion.Responsible for obtaining the Advance Directive information from inpatient, ER, OPS, and bed patients. Accurate data is entered in the computer and on the Conditions of AdmissionResponsible for speaking with the patient in regard to their financial responsibility for the bill. Collects deposits on all self-paying patients and co-payments from patients whose insurance requires one. If the patient is unable to meet their financial obligation at the time of service, Patient AccessRepresentative is responsible to speak to them regarding the Hospital’s requirements and make financial arrangements. Complete promissory note, when necessary.Responsible for the collection of all patients related information to produce a complete and accurate patient admission record. This includes, but is not limited to, choosing the correct medical record numbers, gathering current patient data, photocopying insurance cards, identification cards, and other pertinent information, obtaining authorization, obtaining signatures on all appropriate forms, and obtaining accurate insurance and demographic information in order to create an accurate patient account record. Responsible for understanding and participating in the organization-wide Performance Improvement Program through orientation, education, departmental, and inter-departmental quality control, and quality planning activities.Responsible for understanding the Consent form, Advance Directive, and any other forms the patient is required to sign in order to accurately and clearly state the intention of each paragraph. Patients are to be well informed before a signature can be obtained.Responsible for meeting the department productivity goal of registering a minimum of 20 patients per shift. Also responsible to perform registrations timely, within the department standard of 20 minutes. Also responsible to maintain an account accuracy rate of no less than 80%.Shift logs are to be completed and printed in the Emergency Department.Responsible to perform, understand and demonstrate ability of all courses designated, within 90 days of hire for new employees, and within 1 year of 02/12/2018 for current employees.  Current employees must successfully pass a competency test every two years from that original date completed.JOB REQUIREMENTSEducationMinimum (Required)High School diploma or equivalentPreferred (Not required)Work ExperienceMinimum (Required)2 years minimum of customer service skills required.Preferred (Not required)Licenses and CertificationsMinimum (Required)Preferred (Not required)Must be BLS certified or must provide BLS certificate within 30 days of hire.M.A.B. certification required. New hires must obtain within 6 months of hire.Pay TransparencyThe hourly salary rate range for this position is $25.75 – $34.65. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations .POSITION SUMMARY

Under the direction of the Admitting Manager, the Patient Access Representative is responsible for interviewing incoming patients (inpatient, outpatient, and emergency department) to obtain all pertinent data for admission and produce a complete and accurate admission record. This includes medical record information, as well as demographic and financial related information. Is responsible for answering all inquiries related to admissions, collects deposits or payments, interacts with the nursing units and ancillary departments and provides directions to various areas within the hospital.

The Nursing Director holds 24-hour accountability for the quality of patient care, efficiency of operations, and human resources management for the of the area(s) assigned. S/he will assist the Chief Nursing Officer and executive/leadership team in accomplishing the strategic plan and upholding the values of the organization. The Nursing Director is accountable for: Achieving national and organizational benchmarks; Adhering to state, federal, and accreditiating body regulations; Advancing the mission, vision and objectives of the organization; Advocating for the needs of the population served; Assuring responsibility for disaster planning and effectively leading in emergency situations; Demonstrating a sound knowledge base and competencies in areas of accountability and leadership; Developing, implementing, and monitoring the budget to meet established targets and facilitate the effective allocation of human and material management; Exhibiting a professional and positive image as a leader and nurse; Meeting/exceeding patients’, physicians’ and internal clients’ needs in a changing, competitive health care market. The Nursing Director holds 24 hours accountability for the quality of patient care, efficiency of operations, and human resources management for the units assigned. Patient care and services are carried out in collaboration with hospital administration and the medical staff and in compliance with organizational goals and appropriate regulatory agency requirements. Essential Duties:Displays understanding of governing regulations, Title 22, and JCAHO requirements, defining and maintaining the standards of nursing practice while ensuring consistency with the hospital standards. Contributes to the development and implementation of a unit-based performance improvement program which complies with JCAHO, Title 22, and other applicable regulatory agencies.Responsible for identifying and implementing cross-training ideas and changes in staff design and task distribution which promotes a more effective method of service delivery, ensuring that the care is safe, legal and is customer service oriented. Facilitates the training of nursing students and other students as necessary in coordination with the Education Department.Contributes to developing and monitoring the operational budget each year, continually analyzing both positive and negative variances, and using the budget as a tool to finding more effective methods of care delivery. Participates in planning and goal setting for the nursing department and for own unit of responsibility.Promotes effective communication and working relationships within the nursing areas, and between nursing staff, physicians, and other departments. Serves as a coach and mentor.Participates in establishing systems within the departments which support and practice shared governance management philosophy. Contributes to the development of customer service standards and expectations. Assists in establishing methods for monitoring employee, patient and physician satisfaction with the services provided within the departmentCoordinates and integrates department services on intradepartmental, interdepartmental, and hospital wide levels.Plans for provision of services through provision of appropriate levels of qualified, competent staff. Policies and procedures are in place to support scope of services.Monitor space/resource requirements and utilization of outside resources.Performs other duties as assigned.Required Qualifications:Req Bachelor’s Degree Nursing Degree in Nursing.Req 5 years Experience in a formal management position.Req 5 years Experience as an RN required.Req Prior management experience in area of specialtyReq Excellent communication skills both oral and written.Req Committed to excellence in patient care and customer service.Req Commitment to continuous quality improvement and results driven outcomes.Req Ability to build credibility as a champion for patient care, quality and the professional practice of nursing.Req Committed to the development of professional practices.Req Organization/time management skills.Req Ability to lead change while achieving business goals and objectives.Preferred Qualifications:Pref Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart Association.Pref Specialty Certification.Required Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing) Valid California License.Req Basic Life Support (BLS) Healthcare Provider from American Heart Association.Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only).The annual base salary range for this position is $158,080.00 – $260,832.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.