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As an integral part of the Endoscopy Services Team, the Endoscopy Technician II performs assistance duties during advanced endoscopic procedures (i.e. ERCP) under the supervision of the physician and the registered nurse; works collaboratively with the nursing staff, medical staff and all members of the health care team; demonstrates professionalism through communication, education and participation as a team member; and is responsible for the safe, quality care, and safety of patients who come under his/her care. The GI Endoscopy Tech II generally processes moderate to complex endoscopic equipment.Essential Duties:Maintains and disinfects all GI/Endoscopy equipment, scopes (includes reprocessing), and supplies in accordance to department policy, procedures, and standards.Effectively utilize procedure software, including inputting information in Endo-Pro system, distribute reports, and room/procedure utilization.Effectively utilize travel and stationary carts for Endoscopy ProceduresMaintains inventory control and ordering of needed suppliesPerform basic troubleshooting for monitors and equipment and reports defective equipment and equipment malfunctions appropriately/immediatelyMaintain established departmental policies, procedures, quality improvement, safety, environmental and infection control standardsAssists with patient preparation for procedure, including patient positioning and monitoringProvides proper set-up of equipment/supplies for Endoscopy procedureAssists Physician with specimen collection/biopsyAssists Physician and Registered Nurse as Circulator with providing required equipment during procedureTransports patients in a safe manner, with side rails up to ensure patient flow and safetyEffectively turns over procedure room in a timely manner and prepares for alternate Endoscopy procedures.Performs on call duties on rotation.Assists in providing orientation, training and continuing education for staff.Performs other related duties as assignedRequired Qualifications:Req High school or equivalentReq Specialized/technical training Completion of a G.I./Endoscopy program and an accredited Surgical Technician program.Req 2 years Previous GI Lab/Endoscopy experience.Pref 1 year Advanced endoscopy ( i.e. ERCP) procedure experience.Req Ability to communicate effectively in English both verbally and in writing.Req Demonstrates ability to effectively work with physicians, staff, and patients.Preferred Qualifications:Required Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Surgical Technologist – CST Valid Certified Surgical Tech (CST); OR Surgery-Certified Credential (TS-C) from CAAHEP; OR ABHES certificationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $26.39 – $44.88. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Transplant Charge Specialist (TCS) is responsible for the comprehensive review of charges under the transplant program and revenue capture surrounding transplant services and Medicare cost report (MCR) requirements. This includes but not limited to charge and case reviews for all potential encounters generated from transplant patients and time studies for both staff and physicians/surgeons. The TCS is responsible for the daily comprehensive abstraction, analysis and review of charges for solid organ transplant departments (i.e. heart, lung, liver, kidney, pancreas, etc.) for commercial, Medicare, hospital-based, provider-based inpatient and outpatient transplant accounts to support appropriate allocation of costs to the MCR. The TCS serves as an expert resource with comprehensive knowledge of Medicare and non-Medicare insurance and various transplant cost reporting requirements and regulations. The TCS collaborates with transplant administration and leadership; working dynamically and independently with and for the different organ teams. Guided by the finance director and/or administratorEssential Duties:1. Responsible for the daily comprehensive abstraction and review of all charges under the transplant service and any identified transplant patient. Must be able to navigate, manage, and work well with the different infrastructure and I.T. systems in place (e.g. Cerner, OTTR, PBAR, etc.). Ensures insurances are billed timely and properly, not held up by work-queue or bill-holds, and that accounts are tracked in a separate report for monthly review. Responsible for resolving any questionable charges, activities with the clinical staff and managers.2. Reviews and directs appropriate pre-transplant evaluation charges to the Medicare cost report client account, reviews pre-transplant charges for all other payors and ensures that they are appropriately logged/reported for purposes of Cost Report preparation. Ensures that charges are entered correctly for transplant episodes, paying particular attention to the organ acquisition charge. Reviews the Medicare cost report acquisition account monthly under the supervision of the transplant director and/or administrator.3. Ensures accuracy of transplant patients are in the correct phases of transplant including donors; that transplant events are captured correctly and organ procurements are accounted for accurately.4.Reviews, analyze and oversees the Medicare cost report acquisition account monthly/quarterly under the supervision of the transplant director and/or administrator. Serves as an expert resource with comprehensive knowledge of Medicare and non-Medicare insurance and various transplant cost reporting requirements and regulations.5. Provides review and expert analysis of all revenue cycle activities, expenses and cost report related activities as it relates to department operations. Responsible for compiling reports, presentations, summaries and being able to articulate and provide expert synthesis of findings.6. Responsible for operationalizing inter-facility billing (e.g. kidney-paired donation) and be the intermediary for Keck hospital and USC care with outside recipient and donor transplant centers (e.g. CHLA). Ensures that charges related to these activities are billed correctly as prescribed or however it is appropriate.7. Responsible for overall management of time study collection process for staff, physicians and surgeons ensuring all applicable time studies are collected. Ensures timely feedback is given to the IT team for all errors or problems arising from the time study application and ensure completion and rectification in a timely fashion.8. Function as a secondary liaison responsible for collaborating with medical and surgical directors, the clinical and financial staff, other internal departments, and the Medicare Cost Reporting team as it pertains to the objective of this role and the department as a whole.9. Responsible for co-managing the data submission requirements for all organ acquisition schedules in MCR. Proactively collaborates and participate in Medicare cost report audits.10. Perform all other duties as assigned.Required Qualifications:Req High School or equivalentReq Bachelor’s Degree In related fieldReq 1 year Experience in healthcare billing, coding, reimbursement, transplant financials, medical auditing, HIM coding or related healthcare.Req Working knowledge of Medicare, Medicaid, and commercial insurance policies is.Req Excellent computer skills including Microsoft outlook, word, excel, access, powerpoint.Req Strong knowledge of clinical terminology with ability to navigate and abstract clinical documentation for billing analysis.Req Excellent verbal and written communication skills.Req Strong interpersonal and analytical skillsPreferred Qualifications:Pref Advanced education preferred or equivalent in years of services with the scope of hospital charge audit management.If no Bachelor’s Degree, must have a at least a High School Diploma with an additional 2 years experience in related field/clinical application(s).Pref 3 years Experience in healthcare billing, coding, reimbursement, transplant financials, medical auditing, HIM coding or related healthcare.Pref Good data visualization software skills (e.g. Tableau)Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $25.00 – $39.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Under minimal supervisory, the Transfusion Medicine Quality Coordinator will be responsible for the assessment of quality systems within blood bank. The position will be responsible for the design and implementation of processes to improve performance and or to meet regulatory requirements.Essential Duties:Keep abreast of changes in regulatory requirements that impact laboratory processes. Responsible in the review and revision of departmental Quality Plan and Safety Manual.Performs duties associated with the administration of the quality assurance provisions by designing, implementing, and maintaining a risk-based program and assessment plan.Review and assess compliance within the laboratory sections with regulatory standards including AABB, FDA, FACT, JCAHO, CLIA and others.Identifies opportunities for process improvements through analysis of process measurement data. Use data collection tools (interviews, document review, tracers, observance, etc.) to assess compliance with regulatory and accrediting agency standards.Inform departmental leaders of noncompliance and identify opportunities for improvement. Partner with departmental leaders and staff to implement required changes and coordinate a tracking system to monitor and track project assignments.Identify areas of improvements and provide written summary of audits to Quality Manager.Prepare documents and reports as necessary for quality oversight committees (Blood Utilization Review, Laboratory Quality Assessment and others that apply).Assess workflows, reviewing or developing policies, procedures, and protocols for the department using knowledge of quality principles, practices and procedures.Provides assistance to staff and serves as a resource / subject matter expert.Prioritizes workload to meet pre-determined deadlines, determine urgency of caseload and forward completed product to the appropriate level intra or interdepartmentally.Perform audits as assigned of technical areas.Other duties as assigned.Required Qualifications:Req Bachelor’s degree Medical Technology Degree in Medical Technology or related fieldReq 3 years Three (3) – Five (5) years experience as a Clinical Lab Scientist in Blood BankReq Experience in a quality management specifically in Clinical LaboratoryReq Experience in Blood Bank is requiredReq Excellent verbal and written communication, and presentation skillsReq Must be detail oriented.Req Excellent skills in use of personal computer software programs including but not limited to MS Word, PowerPoint, and Excel.Req Must be able to extract information from multiple sources to include laboratory accreditation bodies, regulatory authorities, policies or procedures and critically evaluate how the requirements apply to daily operations and workflow.Preferred Qualifications:Pref Master’s degree in related field preferredPref Clinical Laboratory Specialist in Microbiology (ASCP) ASCP certification preferred but not required.Required Licenses/Certifications: Req Clinical Laboratory Scientist – CLS Valid Clinical Lab Scientist license or Limited license from the State of California.Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $46.00 – $76.07. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

In collaboration with the interdisciplinary team, provides care coordination services evaluating options and services required to meet an individual’s health care needs to promote cost-effective, quality outcomes. Serves as a consultant to members of the health care team in the management of specific patient populations. The RN case manager role integrates the functions of utilization management, quality management, discharge planning assessment, and coordination of post-hospital care services, including transfers to an alternative level of care.Essential Duties:Clinical Care Coordination • Able to effectively manage a case load of 18-20 patients • Utilizes the on line Work list to manage daily assigned caseload. • Assess physical and biopsychosocial needs of the patient through clinical assessment and utilizing data from multiple sources. • Analyze and interpret data in collaboration with patient, family, physician, health care team to develop a plan of care. • Ensures that a physician specific plan of care is in place for all patients. • Actively participates in interdisciplinary meetings. • Initiates a discharge planning assessment within 24 business hours of admission and documents in computer system. • Assesses ongoing discharge planning needs and documents is computer system as changes to the plan occur. • Demonstrates collaborative working relationship with social workers to ensure patient psychosocial needs are met. • Participates in physician and unit rounds. • Completes Medicare One Day Stay forms timely. • Completes disposition form for medicare patients timely.Consultant • Demonstrates sound clinical knowledge base. • Serves as a consultant to the health care team to identify financial issues that may affect care. • Participates in the education of health care team members on current healthcare issues impacting practice patterns and reimbursement. • Educates physicians and health care team on observation status, as appropriate.Leadership • Represents the department in a positive and professional manner. • Assists with orientation of new staff. • Delegates and assists with supervision of Case Management Assistants. • Makes appropriate referrals to Physician Advisor, communicating accurate clinical information. • Participates in InterQual competency testing as requested by department director.Outcomes Management • Participates in core measure process in identification of appropriate patients. • Participates in hospital quality improvement processes and helps identifies opportunities to improve care. • Adheres to TENET policies and procedures. • Identifies compliance and ethical issues and reports appropriately.Patient Advocacy • Respects patient/family values and beliefs. • Responds promptly to patient/family requests. • Supports patient/family with end of life issues, making appropriate referrals. • Include patient/family in care decisions and discharge planning.Patient Education • Assist health care team with identification of patient/family educational needs for discharge. • Inform patient/family of discharge plans. • Work with post acute services to address educational needs to ensure a safe discharge plan.Resource Management • Proposes alternative treatment options to ensure a cost effective and efficient plan of care. • Identifies and creates solutions to remove barriers that may impede optimal patient care. • Identifies and documents avoidable delays in the M drive. • Maintains awareness of current managed care contract requirements. • Participates in appeal process. • Performs and documents InterQual assessments upon admission • Performs and documents InterQual assessments upon a change in level of care • Performs and documents InterQual assessments at least every three days • Performs and documents InterQual assessments upon discharge. • Completes clinical reviews timely and communicates to appropriate payer. • Able to prioritize clinical reviews. • Documents payer communication and authorization in the Authorization log. • Completes and submits TAR’s for processing within 3 working days of patient discharge. • Notifies director and physician advisor timely of patients who do not meet InterQual criteria. • Other duties as requested or assigned.Required Qualifications:Req Specialized/technical training Graduate of an accredited school of registered nursingReq 3 years Clinical experience.Req Knowledge of case management principles and healthcare management.Req Problem solving skills and ability to multi-task.Preferred Qualifications:Pref Bachelor’s degreePref 1 year Case management or utilization review experience within the last three years preferred.Required Licenses/Certifications: Req Registered Nurse – RN (CA DCA)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $47.31 – $88.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integral part of the Department, the Echo Tech is responsible for performing multiple diagnostic non-invasive Cardiology procedures.Essential Duties:Performs technically adequate Echocardiography according to policy and procedure in an acceptable amount of time.Works in conjunction with the Echo Cardiologist and Supervisor to insure high quality diagnostic images.Assists Anesthesiologists with the performance of Transesophageal Echocardiography (TEE) in the OR.Assists Cardiologists with the performance of Transesophageal Echocardiography (TEE) in the Intensive Care Units and in the Cath Lab.Assists Cardiologists with the performance of Intra Cardiac Echocardiography (ICE) in the Cath Lab.Participates in after hours rotation of standby and call back as needed by the department.Responds to call-back requests in a timely manner.Reports and documents unusual or critical values to Attending Cardiologist in a timely and appropriate manner.Prepares accurate charges documents, maintains accurate and meaningful patient records, and documents studies in Department Log Sheet in a timely manner.Uses all equipment properly.Performs proper cleaning of laboratory equipment, including high-level disinfection of TEE probes.Maintains a clean work area.Exercises sound judgment in relating physicians order to the actual condition and need of the patient.Consults with the Supervisor and Attending or Ordering Physician when indicated.Functions as a patient advocate.Educates patient/patient’s family about procedure and treatment.Provides for own professional growth regarding trends in equipment and procedures through formal and informal continuing education.Assists with transportation of patients or clerical functions as needed by the departmentParticipates in department Performance Improvement work team projects.Demonstrates the knowledge and skills necessary to provide care appropriate to any age-related needs of the patients served on his/her assigned unit.Supports continuous and ongoing customer satisfaction through the hospital wide service excellence standards.Performs other duties as assigned.Perform other duties as assigned.Required Qualifications:Req High School or equivalentReq Specialized/technical training Completion of an accredited program related to sonography with emphasis on Echocardiography.Req 1 year Experience in performing Echocardiagrams, Stress Echos, ECG’s and other related diagnostic cardiac procedures. ORReq 6 months Echo technician externship experience completed at Keck Medicine of USCReq Ability to communicate effectively in English both verbally and in writing.Req Demonstrates ability to effectively work with physicians, staff, and patients.Preferred Qualifications:Required Licenses/Certifications: Req Echocardiography Credentialing Must have an appropriate credential in echocardiography from the ARDMS, CCI or CARDUP: ◦ Registered Diagnostic Cardiac Sonographer (RDCS) from American Registry of Diagnostic Medical Sonography (ARDMS) ◦ Registered Cardiac Sonographer (RCS) or Registered Congenital Cardiac Sonographer (RCCS) from Cardiovascular Credentialing International (CCI) ◦ Canadian Registered Cardiac Sonographer (CRCS) Canadian *If the echosonographer does not have this credential upon hire, the credential should be obtained within 1 (one) year from hireReq Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $39.00 – $66.45. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Manager of Utilization Review provides administrative and operational support to the Director of Case Management. The Manager of Utilization Review provides direct supervision to the Utilization Review Specialists, Utilization Management Specialists, Authorization Coordinators, and ancillary staff. The Manager provides staff support regarding difficult/complex cases. The Manager is accountable for daily department operations, including establishing utilization review processes that conform to evidence-based review expectations, payer expectations, support collaboration with organization’s billing partners, and appeal processes. This position is responsible for daily team operations, including staffing, assignments, and human resources management.Essential Duties:Leadership & Supervision: Manage and mentor a team of RN Utilization Review Specialists, LVN Utilization Management Specialists, Authorization Coordinators, and ancillary staff. Provide guidance and support in the development of staff skills and competencies, including but not limited to orienting, training, daily staffing and staff assignments. Conduct performance evaluations and implement development plans for team members. Engage in special projects, research, consultation and teaching in areas of specialty as needed by the hospital. Provide leadership in quality management and improvement activities, by planning, organizing, coordinating, monitoring and evaluating care and activities provided by personnel.Clinical Review Oversight: Supervise the clinical review process to ensure reviews are conducted accurately and in line with evidence-based guidelines.Develop and implement standards and processes for clinical and non-clinical services provided by Utilization Review team members, including provides organizational planning and program development for needed services. Utilizes advanced theoretical knowledge and skills to act as consultant to the staff and to the administrative team. Collaborate with clinical teams within Care Coordination to resolve complex cases and ensure authorizations of appropriate care levels. Formulates and implements policies and procedures related to areas of management, and provides feedback and statistics to hospital administration regarding areas of oversight. Maintains competencies for hospital, age specific and job specific standards of care, follows hospital procedures for accurate and timely processing of charges.Appeals Management: Develop and implements standards and processes for the formulation and submission of appeal requests for denied services, ensuring they are complete, accurate, and submitted in a timely manner. Analyze trends in denied claims and collaborate with internal and external partners to address and rectify identified issues.Regulatory Compliance: Ensure that all processes comply with relevant healthcare regulations, accreditation standards, and organizational policies. Stay updated on industry standards and changes in regulations to maintain compliance. Legal and ethical standards – to be incorporated into all aspect of Utilization Review processes.Process Improvement: Identify and implement process improvements to enhance the efficiency, effectiveness, and outcomes of the Utilization Review team. Develop and maintain departmental policies and procedures. Participate in the development, monitoring and analysis of process and outcome indicators for the improvement of patient care.Reporting and Analytics: Generate and analyze reports related to utilization review activities and appeal outcomes. Use data to drive decision-making and to identify opportunities for improvement. Prepare and present reports reflective of utilization review activities and appeal outcomes to department meetings, UM Committee meetings, and other committee meetings upon request.Performs other duties as assigned.Required Qualifications:Req Bachelor’s Degree NursingReq 3-5 years Clinical experience with an additional five years of experience in hospital-based utilization review.Req 2 years Consecutive years’ experience in Utilization Review leadership in a manager or above capacity.Req Strong leadership and team management skills.Req In-depth knowledge of clinical review and appeal processes and healthcare regulations.Req Excellent analytical, problem-solving, and decision-making abilities.Req Ability to work independently with minimal supervision, exercising judgment and initiative.Req Ability to perform a variety of complex and administrative duties and manage conceptual assignments.Req Effective communication and interpersonal skills.Req Demonstrates ability to effectively work with physicians, staff, and patients.Req Committed to excellence in patient care and customer service.Preferred Qualifications:Pref Certified Case Manager – CCM (CMSA) Nationally recognized certification such as CCM and/or ACMPref Proficiency in utilizing healthcare management software and data analysis tools.Required Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $110,240.00 – $181,896.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Stationary Engineer operates, maintains and repairs, but not limited to, hospital power plant equipment.Essential Duties:Maintains hospital power plant and equipment.Takes equipment readings and records abnormal conditions.Repairs equipment when possible.Does preventive maintenance on all equipment assigned.Safe efficient operation of the plant at all times.Performs other related duties as assigned or requested.Available to work to meet facilities needs.Boiler plant – Understanding of: Start-up & shutdown procedures; failure response; steam distribution; condensate return systems; feed water systems and pumping systems, water treatment and testing.Chilling Plant – Understanding of : Start-up & shutdown procedures ; failure response ; emergency management system ; chilled water distribution ; coils, cooling tower systems.Power Plant : Understanding of : Normal power distribution ; emergency power distribution ; emergency generator ; transfer switches ; fuel oil systems.Energy Management system – knows how to set parameters to the needs of the hospital.Working knowledge of complete hospital systems, mal-functions, trouble shoots and call for service protocol.Responds to all alarms located in central plant.Domestic water – Understanding of domestic water systems, soft water systems, hot water systems, heating water systems water shutoff locations.Heating system – Understanding of ; Heat exchangers, piping systems ; start-up and shutdown procedures.HVAC – Understanding of air conditioning systems; adjustments, cleaning, thermostats, check temperatures on hot and cold decks, replace gauges, change filter media, change fan belts replace bearings, remove and reinstall heat exchangers, grease all pumps and motors.Medical Gases – Understanding of: start-up & shutdown procedures, alarm response procedures medical are compressor systems, distribution systems, emergency shutoff procedures, waste anesthesia gas; Co2; Oxygen, Nitrogen, Medical vacuum & Nitrous oxide.Responds to emergencies in the hospital and assist ion trouble shooting and repairs.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq 2 years Experience in at least a sub acute facility in a hands on position, performing P.M. on similar equipment found in Power Plants.Req Organization/time management skills.Req Able to function independently and as a member of a team.Req Demonstrates excellent verbal and written communication skills.Req Unlimited Boiler Operators License.Preferred Qualifications:Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $36.50 – $62.05. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Portfolio Manager (PfM) manages sub portfolios and their corresponding ITEC subcommittees for governance and execution of all programs and projects across Keck Medicine of USC to promote operational excellence and business growth. The position is also responsible to supervise, coach and mentor the Project Resources (employees and contingent workers) assign to their portfolio. Portfolio Managers are responsible for the overall health of their sub portfolio – and, in doing so, provides expertise and leadership to ensure all projects remain on scope, on budget and on schedule. The PfM provides oversight over projects and programs within their sub portfolio and serves as an advisor and escalation point to the program managers, project managers, senior project managers, project coordinators supporting or leading projects within the sub portfolio. The PfM is responsible for ensuring the subportfolio’s component projects and programs are delivered within scope, according to deadlines, within budget, and adhere to quality standards set forth by leadership. This includes reporting on progress, health, risk (& remediation plans) directly to the PMO Director. From a project management standpoint, the PfM develops project charters, builds project work breakdown structures & schedules, develops detailed project organization charts & role/responsibility descriptions, performs meeting management, communicates progress/status and health, enforces quality management, and manages risks, issues, decisions, action items, dependencies, and changes. The PfM has strong project financial management abilities (funding requests, forecasting, spend management), has prior experience directly & indirectly managing staff, boasts a sharp attention to detail, and demonstrates a respect and appreciation for project documentation by ensuring project documentation for their subportfolio is appropriately captured, kept up-to-date, and stored in a central location.Essential Duties:Ensures assigned projects are defined, managed, and communicated in a consistent, professional and effective manner. Includes but is not limited to:Delivering on scope, on time, within budget, and to an agreed-upon quality levelAdhering to the PMO defined processes, methodologiesMaintaining up-to-date project documentation in the PMO departmental repository (currently Sharepoint)Updating centralized / co-owned reports and dashboards (e.g.,Utilizing departmental templates as intended and instructedServing as the primary liaison for assigned projectsFostering positive relationships with project team members and stakeholders.Help recruit and select project manager professionals into KeckSupport onboarding and offboarding off resourcesConduct performance review, mentoring, coaching sessions throughout the yearPartner with all employees to have a training plan in support of keck business needs and the individuals interest and skillsEffectively have and manage a succession plan for key roles on the teamSuccessfully managing health of the sub portfolio. This includes but is not limited to:Ensuring full inventory of projects within the sub portfolio are identified / capturedCalendaring, preparing for, facilitating, and distributing meeting notes for all sub portfolio meetingsEnsuring governance related risks, issues, action items and decisions are resolved / worked / madeAs appropriate, escalating matters to ITEC (committee that governs all sub porfolios) that could not be resolved at the subcommittee levelProviding timely, accurate and insightful inputs to ITEC related documentation and communications.Actively contributes to advancing the maturity and brand of the PMO by:Proactively identifying areas for improvement in the IS PMO’s project management capabilityLeading implementation of improvement recommendations, as instructed by the PMO Director (may be in the form of policy, process, methodology, template, technical, relationship, communication improvements)Being an active participant in – and actively facilitating – internal meetings (e.g., meetings not associated with a particular project, PMO Leadership meetings, 1:1 meetings with PMO Director, subportfolio project manager team all-hands) and trainingsContributing to the recruitment and selection of new PMO team members (contract and employee).Other duties as assigned.Required Qualifications:Req Bachelor’s degree Information System, Information Technology, or related technical field.Req Master’s degree Information System, Information Technology, or related technical field.Req Over 10 years Total post-collegiate relevant professional experienceReq 6 years Project management experience leading information technology projects, including requesting / securing approval to start projects through project closeoutReq 5 years Coaching, mentoring and providing day to day direction and support to employees andReq 2 years Implementing technology solutions in a healthcare provider environmentReq Mastery of both theoretical and practical aspects of project management including tools and techniques (e.g., project planning, risk/issue management, governance, cost/benefit analysis, project change controls)Req Ability to facilitate working sessions with large, cross-functional teams (business, clinical, technical)Req Ability to manage multiple projects concurrentlyReq Proficiency in MSOffice Suite including Project, Visio, Excel, Word, PowerPointReq Exceptional and adaptive written and oral communication skills, including ability to communicate effectively with all levels of personnel from Executive level to frontline staffReq Creative, self-confident, and flexiblePreferred Qualifications:Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $133,120.00 – $219,648.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Revenue Cycle Applications Analyst, Senior will work with external vendors, system owners, community partners, contractors, and Keck Medicine leadership to design, develop, implement and make operational revenue cycle information systems including but not limited to PBAR, Siemens MedSeries 4, Cerner, Change Healthcare, nThrive (MedAssets) Suite, Relay Assurance Plus, Visiquate, GE Centricity, PatientKeeper and others. This incumbent will identify and document information technology design specifications based on analysis/assessment of user needs and generate need-gap analyses. This person will use expert knowledge to generate and develop system scope and objective, analyze and evaluate existing or proposed systems and devise or modify procedures to solve problems Using data processing. In addition, the Revenue Cycle Applications Analyst, Senior acts as an application administrator by ensuring data integrity, maintaining system security, extracting, analyzing and transforming data, facilitating user/vendor communication, and managing software upgrades, implementations and/or conversions. The Rev Cycle Application Analyst Senior also understands the functional workflow and processes of the Departments (s)he supports and maintains system functionality and design in support of workflow efficiency and user/department productivity. The Revenue Cycle Applications Analyst, Senior will also balance their time primarily between direct customer service and project related activities. They will also analyze, plan, design, create and maintain intermediate to advance level reports USC’s various technologies including but not limited to IBM Showcase, QlikView, Cerner Command Language (CCL), OnDemand, and Siemens MedSeries 4 Query/Reports. The Rev Cycle Application Analyst Senior will work independently on complex system activities as well as project management activities.Essential Duties:Customer Service: Addresses customer questions, concerns, enhancement requests, communicates with customers, handles services problems and tickets politely and efficiently, always available for customers, follows procedures, utilizes problem solving skills, maintains pleasant and professional image. Customers may include both internal department users, vendors, and peers within IS.Team Work and Project Management: Helps team leader/manager/director to establish project goals, milestones and procedures, Works on projects throughout the organization, monitors and reports on project task progress, and involved in multiple projects. Leads small/medium projects and facilitate team and cross-functional meetings; uses planning skills to manage and complete work efforts on time and on budget for projects.Solution Design and Development: Analyze events, documentation, requirements and needs to design and develop solutions to solve problems and/or meet organization’s needs. Helps formulate scope and objectives. Utilizes critical analytical and problem solving skills to arrive at recommendations and proposes solutions to department leaders.Performance Improvement/Transformation/Innovation: Demonstrates an ongoing understanding of and actively participates in performance improvement activities, identifies and proactively pursues business transformation, uses innovation to enhance/solve current system and business workflow problems. Act as a subject matter expert for department functions in relationship to implementing and managing responsible systems. Searches for and identifies alternative and/or innovative solutions to technical problems.Technical Skills and Industry Knowledge: Assist and participate in with system activities both project and operational support-related, understands application build, design, and technical infrastructure, maintains knowledge up-to-date, is a technical resource for others, follows technology practices and standards (i.e. ITIL). Knowledgeable of industry best practices, conventions and regulations as well as emerging and evolving technologies.Reports & Analytics: Generate both standard and ad hoc reports. Ability to design and assist in developing non-standard/custom reports as required.Training: Trains new/current staff members on applicable systems/applications. Responsible for working with customer and/or vendors with training on new systems being implemented and rolled out for use in the departments.Other Duties and On-Call: Ability to fulfill On-Call requirements and other duties as assigned.Required Qualifications:Req High school or equivalentReq Bachelor’s degree Degree in a related fieldOr equivalent work experience required to substitute minimum education.Req 5 years Relevant experience. * IF NO BACHELOR DEGREE: ◦ 9 years of relevant experience required.Req 3 years Experience in an IS healthcare setting.Req Two full life cycle implementations (from scoping/planning, requirements gathering, design, development, testing, go-live and support)Req Good organization skills with ability to prioritize multiple activities in a rapidly changing environment.Req Strong customer service focus.Req Proficient in Microsoft Office (Outlook, Word, Excel, Power Point).Preferred Qualifications:Pref Consulting experience.Pref Healthcare experience in either Ambulatory or Acute Care setting.Pref Familiarity and experience 3M, PBAR, MedSeries4, Change Healthcare, nThrive, Patient Keeper experience, and/or Revenue Cycle experience (Scheduling, Registration, HIM coding & abstracting, Patient Accounting and Billing) a plus.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $110,240.00 – $181,896.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integral part of the Endoscopy Services Team, the Endoscopy Technician II performs assistance duties during advanced endoscopic procedures (i.e. ERCP) under the supervision of the physician and the registered nurse; works collaboratively with the nursing staff, medical staff and all members of the health care team; demonstrates professionalism through communication, education and participation as a team member; and is responsible for the safe, quality care, and safety of patients who come under his/her care. The GI Endoscopy Tech II generally processes moderate to complex endoscopic equipment.Essential Duties:Maintains and disinfects all GI/Endoscopy equipment, scopes (includes reprocessing), and supplies in accordance to department policy, procedures, and standards.Effectively utilize procedure software, including inputting information in Endo-Pro system, distribute reports, and room/procedure utilization.Effectively utilize travel and stationary carts for Endoscopy ProceduresMaintains inventory control and ordering of needed suppliesPerform basic troubleshooting for monitors and equipment and reports defective equipment and equipment malfunctions appropriately/immediatelyMaintain established departmental policies, procedures, quality improvement, safety, environmental and infection control standardsAssists with patient preparation for procedure, including patient positioning and monitoringProvides proper set-up of equipment/supplies for Endoscopy procedureAssists Physician with specimen collection/biopsyAssists Physician and Registered Nurse as Circulator with providing required equipment during procedureTransports patients in a safe manner, with side rails up to ensure patient flow and safetyEffectively turns over procedure room in a timely manner and prepares for alternate Endoscopy procedures.Performs on call duties on rotation.Assists in providing orientation, training and continuing education for staff.Performs other related duties as assignedRequired Qualifications:Req High school or equivalentReq Specialized/technical training Completion of a G.I./Endoscopy program and an accredited Surgical Technician program.Req 2 years Previous GI Lab/Endoscopy experience.Req Ability to communicate effectively in English both verbally and in writing.Req Demonstrates ability to effectively work with physicians, staff, and patients.Preferred Qualifications:Required Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Surgical Technologist – CST Valid Certified Surgical Tech (CST); OR Surgery-Certified Credential (TS-C) from CAAHEP; OR ABHES certificationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $26.39 – $44.88. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.