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The Patient Care Technician (PCT) provides nursing staff support in the areas of patient care delivery, clerical functions, and organization of the unit environment, as well as set-up and maintenance of equipment. The emphasis on each of these areas will depend on the unit assignedEssential Duties:Patient Satisfaction: • Responds to patient call within 10 minutes. • Anticipates pts needs • Proactively makes rounds to reduce patient calls • Maintains positive behaviors toward patients and visitors • Smiles and is pleasant during all interactions • Provides RN with necessary data related to patient assessment. • Contributes input into the patient’s plan of care and accurately implements interventions on the patient’s plan of care, in collaboration with the RN.Performs essential skills which contribute to positive patient outcomes per routing, MD orders, and RN direction • Vitals • Daily weight • I & O • Hygiene: bath, peri-care, oral care, HS care, hair care • Maintains clear and organized patient rooms • Assist with meals/feeding • Ambulation/mobility; turn bed patients every 2 hours, transfers from bed to chair • Provides fresh water at beginning and end of shift and prn • Appropriately prioritizes patient needsSafety: • Ensures safe physical environment and ensures safe operation of patient-care equipment • Call light/telephone with reach • Floors clear of fall hazards • Maintains uncluttered and easy access to bathroom, ambulation, and emergency equipment. • Commodes • Walkers • Shower chairs • IV poles • Beds • Tables/ChairsDocumentation • Documents all care provided, including vital signs, intake and output, meal percentages, equipment used, and patient care.Communication: • Makes presence known before entering a room or private area • Identifies/introduces self to patient and visitors • Explains plan of care to the patient • Does not engage in inappropriate discussions regarding other patients and unit operations • Knows and utilizes all computerized systems to send messages, document care, and communicate patient/unit needs to various departments. • Knows and follows line of communication within the department. • Reports to RN/Charge Nurse pertinent information/significant change in patient condition/patient and family concerns and patient refusal of care in a timely manner. • Reports to RN/Charge Nurse patient’s inability to perform self-care and describes actions taken which were ineffective. • Actively collaborates with the RN at the beginning and throughout the shift regarding patient care and data collection.Regulatory agency i.e.: • Ensures that the unit is in continuous survey readiness • No food/drink in nurses station • No open containers in patient pantry • No outside food in patient refrigerator • No boxes etc. or floor • Staff refrigerator kept clean • Linens covered at all times • Keep fire door closed • Maintain clean/tidy nurses station, locker room, pantryMaintain patient confidentialityEnsures confidentiality of patient records and other written informationPerforms other related duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate from an accredited Certified Nursing Program. (*Grandfathered from CNA Certification requirement, if hired/transferred prior to 8/2016.)Req Ability to communicate effectively in English both verbally and in writing.Preferred Qualifications:Pref 1 year Experience in a health care settingRequired Licenses/Certifications: Req Certified Nursing Assistant (CA DPH) *Grandfathered from CNA Certification requirement, if hired/transferred prior to 8/2016.Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)          The hourly rate range for this position is $18.20 – $30.97. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients. The Registered Nurse is accountable for the coordination of patient care and education to the patient and family in accordance with the standards, policies, and practices in a compassionate, supportive, and therapeutic environment.Essential Duties:Follows policies and procedures; demonstrates ability to access online manuals.Transfers learned scientific knowledge into practical application in applying the Nursing Process.ASSESSMENT Appropriately completes Nursing Assessment upon patient admission, at each shift and with change of condition. Completes patient acuity by 0200/1400 daily.DIAGNOSIS Interprets assessment information and formulates Nursing Diagnoses.PLAN Develops Plans of Care with individualized interventions. Documents expected/projected patient outcomes. Reviews/Revises/Updates Plans of Care daily based on evaluation and interpretation of patient outcomes.INTERVENTION Administers medication and IV therapy appropriately at prescribed intervals. Completes patient care procedures correctly per policy at prescribed intervals. Delegates tasks based on others’ scope of practice and competency. Acts as patient advocate. Manages restraint use per policy Attempts alternative non-restraint measures first. Assures complete MD order per policy. Ensures MD assessment per policy. Assures patient monitoring per policy. Ensures Restraint Audit Form is completed each shift.DOCUMENTATION Documentation is complete and correct on all flow sheets and chart forms: Admission Assessment Pain scale assessment and reassessment before and after intervention Daily flow sheet Restraint flow sheet Diabetes flow sheet Educational flow sheet Kardex Care Plan Risk Assessment & Reassessment upon Fall MAR Equipment & Supplies Intra and Inter Facility Transfer Forms Belonging Tracking Form Ensures orders are transcribed and signed off prior to the end of the shift. Completes 12h/24h chart checksEDUCATION Provides patient/family education as needed Room/unit orientation Plan of Care Identifies knowledge deficits related to diagnoses and care Uses and provides MICROMEDEX information to patients and families.TRANSFER & DISCHARGE Collaborates with Case Manager and/or physician regarding discharge planning. Ensures all transfer paperwork is completed. Ensures belongings are sent with patient.EQUIPMENT Utilizes patient care equipment appropriately and safely according to manufacture guidelines IV pump Feeding pump PCA pump Epidural pump Sequential compression device Wound VAC Heating pad/pumpCOMMUNCATION Communicates effectively with all members of the healthcare team including patient and family: Shift to shift report Physician Rounds Patient/family interactions MDP Rounds Hand-Off reports Facility E-mail Student/New employee/Contract employeeORGANIZATION Manages time effectively. Able to organize and prioritize responsibilities. Takes meal breaks without incurring overtime. Completes shift on time.OBSERVES REGULATORY AGENCY REQUIREMENTS: National Patient Safety Goals Patient identifiers Unapproved abbreviations Universal Protocol (Procedural Time Out) Hand-Off Medication Reconciliation Clinical Alarms Other Hazardous waste management Biohazard Medication Sharps HIPAA OSHA requirements (i.e. no food or drink in clinical areas) JCAHO – continuous survey readiness Critical Values § Write Down § Read Back § Follow up Telephone order § Appropriate § Documented § Signed, Timed and Dated § Stamped § Entered into unit log Maintains safe practice in the work environment § Correct body mechanics § Electrical safety § Infection Control Procedures § Hand WashingMANAGEMENT OF THE CARE OF MEDICAL SURGICAL PATIENTS (6N) Demonstrates the ability to manage patients with THA. (6N) Demonstrates the ability to manage patients with TKA. (6N) Demonstrates the ability to manage patients with spinal surgery (6S) Demonstrates the ability to maintain isolation precautions, respiratory and nutrition care specific to cystic fibrosis patients. (6S) Demonstrates the ability to manage medications and maintain protective isolation precautions for patients with abdominal organ transplants (6S) Institutes safety precautions and skin care for patients with hepatic encephalopathy.MANAGEMENT OF THE CARE OF PATIENTS IN THE INTENSIVE CARE UNIT/S Demonstrates the ability to manage complex critically ill patients. Neurosurgery, thoracic-forgut, gastric bypass, orthopedic. Liver/kidney/pancreas transplants, hepatobiliary. Open heart, heart and lung transplants. Demonstrates the ability to manage advanced therapeutic modalities. Hemodynamic monitoring. Continuous renal replacement therapy (CRRT, CVVHD). Ventriculostomy, intracranial pressure monitoring. Ventricular assist devices, balloon pumps.MANAGEMENT OF THE CARE OF PATIENTS IN THE STEPDOWN/TELEMETRY UNITS Demonstrates the ability to manage high acuity patients requiring specialized monitoring and care. Status post open heart, heart transplant, lung transplant. Status post liver/kidney transplants, orthopedics, hepatobiliary, general surgeries. Status post thoracic-forgut, gastric bypass, neurology, neurosurgery. Demonstrates the ability to manage advanced therapeutic modalities. Ventilator care. Arterial/CVP lines. Ventricular assist devices. Lumbar drains.MANAGEMENT OF THE CARE OF PATIENTS UNDERGOING DIALYSIS TREATMENT Initiates, performs and terminates all dialysis treatments according to policy and dialysis standards of care. Reviews all orders and labs prior to initiating treatments. Informs patient of treatment plan. Completes all documentation completely and according to policy on the dialysis treatment record. Performs all pre-treatment safety checks. Performs appropriate machine maintenance according to dialysis policies and procedures. Checks charts for dialysis orders prior to arriving on the unit with the dialysis equipment. Calls physicians for orders early in the shift when orders for dialysis have been placed, but no treatment orders are written. Completes med/surg dialysis treatments on 3S whenever there are more than 2 med/surg patients scheduled.MANAGEMENT OF THE CARE OF THE PSYCHIATRIC PATIENT Engages patients in therapeutic interactions Maintains therapeutic milieu Assesses and monitors for patient safety including: Contraband assessment upon admission, change of shift and prn. Initiates and participates in treatment planning. Monitors locked doors into and out of the unit. Logs in Visitors and assesses for contraband. Follows patients’ legal status q shift and communicates with Department of Mental Health and other agencies as required Administers psychotropic medications only after proper consent and documentation Initiates and participates in treatment planning. Submit Fire Arms Reporting FormBEHAVIORAL RESTRAINTS Demonstrates de-escalation techniques as an effort to prevent the need for behavioral restraint/seclusion. Applies behavioral restraint/seclusion when appropriate. Continuously monitors patients for safety (or delegates as appropriate). Ensures physician assessment of patient within 1 hour of application of restraint/seclusion and then at least every 8 hours. Obtains physician orders per policy. Notifies Manager of all behavioral restraint incidences. Contacts significant other as allowed by patient. Completes debriefing, with patient if appropriate, after the incident.QUALITY MEASURES § Accurately identifies patient that fit Core Measure criteria § Completes Core Measure Documentation § Identifies and participates in data collection and process improvements related to Nurse Sensitive Quality IndicatorsPROFESSIONAL DEVELOPMENT Participates in professional hospital/nursing activities Relief Charge Nurse Nursing committees/councils Hospital Teams Unit Based Projects Research Published peer review articleBONUS POINTS § Preceptor (5) § Professional Certification (5) § More than 8 Non-mandatory CEH (3) § USCUH Nurse Week Recognition (5) § Monthly Hospital or Unit Spirit Award Winner (1) § Public nursing recognition (3)Performs other related duties as assigned.Required Qualifications:Req Bachelor’s degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year Acute inpatient hospital experience as RN in the United StatesReq Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Req Committed to excellence in patient care and customer service.Req Demonstrates ability to work independently with minimal direction and supervision.Preferred Qualifications:Pref Specialty CertificationRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart Association *Required for Departments: Intensive Care, Step-down, Telemetry. RNs without prior telemetry or critical care experience will be required to obtain ACLS within 180 days or by the end of orientation, whichever is sooner.The hourly rate range for this position is $52.24 – $85.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients. The Registered Nurse is accountable for the coordination of patient care and education to the patient and family in accordance with the standards, policies, and practices in a compassionate, supportive, and therapeutic environment.Essential Duties:Follows policies and procedures; demonstrates ability to access online manuals.Transfers learned scientific knowledge into practical application in applying the Nursing Process.ASSESSMENT Appropriately completes Nursing Assessment upon patient admission, at each shift and with change of condition. Completes patient acuity by 0200/1400 daily.DIAGNOSIS Interprets assessment information and formulates Nursing Diagnoses.PLAN Develops Plans of Care with individualized interventions. Documents expected/projected patient outcomes. Reviews/Revises/Updates Plans of Care daily based on evaluation and interpretation of patient outcomes.INTERVENTION Administers medication and IV therapy appropriately at prescribed intervals. Completes patient care procedures correctly per policy at prescribed intervals. Delegates tasks based on others’ scope of practice and competency. Acts as patient advocate. Manages restraint use per policy Attempts alternative non-restraint measures first. Assures complete MD order per policy. Ensures MD assessment per policy. Assures patient monitoring per policy. Ensures Restraint Audit Form is completed each shift.DOCUMENTATION Documentation is complete and correct on all flow sheets and chart forms: Admission Assessment Pain scale assessment and reassessment before and after intervention Daily flow sheet Restraint flow sheet Diabetes flow sheet Educational flow sheet Kardex Care Plan Risk Assessment & Reassessment upon Fall MAR Equipment & Supplies Intra and Inter Facility Transfer Forms Belonging Tracking Form Ensures orders are transcribed and signed off prior to the end of the shift. Completes 12h/24h chart checksEDUCATION Provides patient/family education as needed Room/unit orientation Plan of Care Identifies knowledge deficits related to diagnoses and care Uses and provides MICROMEDEX information to patients and families.TRANSFER & DISCHARGE Collaborates with Case Manager and/or physician regarding discharge planning. Ensures all transfer paperwork is completed. Ensures belongings are sent with patient.EQUIPMENT Utilizes patient care equipment appropriately and safely according to manufacture guidelines IV pump Feeding pump PCA pump Epidural pump Sequential compression device Wound VAC Heating pad/pumpCOMMUNCATION Communicates effectively with all members of the healthcare team including patient and family: Shift to shift report Physician Rounds Patient/family interactions MDP Rounds Hand-Off reports Facility E-mail Student/New employee/Contract employeeORGANIZATION Manages time effectively. Able to organize and prioritize responsibilities. Takes meal breaks without incurring overtime. Completes shift on time.OBSERVES REGULATORY AGENCY REQUIREMENTS: National Patient Safety Goals Patient identifiers Unapproved abbreviations Universal Protocol (Procedural Time Out) Hand-Off Medication Reconciliation Clinical Alarms Other Hazardous waste management Biohazard Medication Sharps HIPAA OSHA requirements (i.e. no food or drink in clinical areas) JCAHO – continuous survey readiness Critical Values § Write Down § Read Back § Follow up Telephone order § Appropriate § Documented § Signed, Timed and Dated § Stamped § Entered into unit log Maintains safe practice in the work environment § Correct body mechanics § Electrical safety § Infection Control Procedures § Hand WashingMANAGEMENT OF THE CARE OF MEDICAL SURGICAL PATIENTS (6N) Demonstrates the ability to manage patients with THA. (6N) Demonstrates the ability to manage patients with TKA. (6N) Demonstrates the ability to manage patients with spinal surgery (6S) Demonstrates the ability to maintain isolation precautions, respiratory and nutrition care specific to cystic fibrosis patients. (6S) Demonstrates the ability to manage medications and maintain protective isolation precautions for patients with abdominal organ transplants (6S) Institutes safety precautions and skin care for patients with hepatic encephalopathy.MANAGEMENT OF THE CARE OF PATIENTS IN THE INTENSIVE CARE UNIT/S Demonstrates the ability to manage complex critically ill patients. Neurosurgery, thoracic-forgut, gastric bypass, orthopedic. Liver/kidney/pancreas transplants, hepatobiliary. Open heart, heart and lung transplants. Demonstrates the ability to manage advanced therapeutic modalities. Hemodynamic monitoring. Continuous renal replacement therapy (CRRT, CVVHD). Ventriculostomy, intracranial pressure monitoring. Ventricular assist devices, balloon pumps.MANAGEMENT OF THE CARE OF PATIENTS IN THE STEPDOWN/TELEMETRY UNITS Demonstrates the ability to manage high acuity patients requiring specialized monitoring and care. Status post open heart, heart transplant, lung transplant. Status post liver/kidney transplants, orthopedics, hepatobiliary, general surgeries. Status post thoracic-forgut, gastric bypass, neurology, neurosurgery. Demonstrates the ability to manage advanced therapeutic modalities. Ventilator care. Arterial/CVP lines. Ventricular assist devices. Lumbar drains.MANAGEMENT OF THE CARE OF PATIENTS UNDERGOING DIALYSIS TREATMENT Initiates, performs and terminates all dialysis treatments according to policy and dialysis standards of care. Reviews all orders and labs prior to initiating treatments. Informs patient of treatment plan. Completes all documentation completely and according to policy on the dialysis treatment record. Performs all pre-treatment safety checks. Performs appropriate machine maintenance according to dialysis policies and procedures. Checks charts for dialysis orders prior to arriving on the unit with the dialysis equipment. Calls physicians for orders early in the shift when orders for dialysis have been placed, but no treatment orders are written. Completes med/surg dialysis treatments on 3S whenever there are more than 2 med/surg patients scheduled.MANAGEMENT OF THE CARE OF THE PSYCHIATRIC PATIENT Engages patients in therapeutic interactions Maintains therapeutic milieu Assesses and monitors for patient safety including: Contraband assessment upon admission, change of shift and prn. Initiates and participates in treatment planning. Monitors locked doors into and out of the unit. Logs in Visitors and assesses for contraband. Follows patients’ legal status q shift and communicates with Department of Mental Health and other agencies as required Administers psychotropic medications only after proper consent and documentation Initiates and participates in treatment planning. Submit Fire Arms Reporting FormBEHAVIORAL RESTRAINTS Demonstrates de-escalation techniques as an effort to prevent the need for behavioral restraint/seclusion. Applies behavioral restraint/seclusion when appropriate. Continuously monitors patients for safety (or delegates as appropriate). Ensures physician assessment of patient within 1 hour of application of restraint/seclusion and then at least every 8 hours. Obtains physician orders per policy. Notifies Manager of all behavioral restraint incidences. Contacts significant other as allowed by patient. Completes debriefing, with patient if appropriate, after the incident.QUALITY MEASURES § Accurately identifies patient that fit Core Measure criteria § Completes Core Measure Documentation § Identifies and participates in data collection and process improvements related to Nurse Sensitive Quality IndicatorsPROFESSIONAL DEVELOPMENT Participates in professional hospital/nursing activities Relief Charge Nurse Nursing committees/councils Hospital Teams Unit Based Projects Research Published peer review articleBONUS POINTS § Preceptor (5) § Professional Certification (5) § More than 8 Non-mandatory CEH (3) § USCUH Nurse Week Recognition (5) § Monthly Hospital or Unit Spirit Award Winner (1) § Public nursing recognition (3)Performs other related duties as assigned.Required Qualifications:Req Bachelor’s degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year acute inpatient hospital experience in the United States as a licensed RNReq Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Req Committed to excellence in patient care and customer service.Req Demonstrates ability to work independently with minimal direction and supervision.Preferred Qualifications:Pref Specialty CertificationRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart AssociationThe hourly rate range for this position is $52.24 – $85.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients.Essential Duties:Follows policies and procedures: demonstrates ability to access online manuals and references.Transfers learned scientific knowledge into practical application in applying the nursing process.ASSESSMENT Appropriately completes nursing assessment and screening upon patient encounter via telephone or in clinic.DIAGNOSIS Interprets assessment information and formulates nursing diagnosis.PLAN Maintains problem list, medication list and allergies list when indicated.INTERVENTION Administers medications as ordered and completes re-assessments as indicated. Completes patient care procedures correctly per policy. Delegates tasks based on others’ scope of practice and competency. Acts as patient advocate.DOCUMENTATION Documentation is complete and correct on all encounters. Accepts patient disability/EDD/FMLA paperwork and collaborates with Providers to return to patients in a timely manner.EDUCATION Provides patient and family education as needed based on diagnosis or treatment plan.EQUIPMENT Maintain B/P & Vitals machine. Correctly identifies and notifies appropriate department about defective equipment.COMMUNICATION Communicates effectively with all members of the healthcare team including the patient and family by: Appropriate patient/family interactions Effectively triages phone calls and collaborates with Physicians/APPs regarding any needs that require escalation Utilizing appropriate methods, i.e. Cerner, e-mail system, etc. SBARORGANIZATION Manages time effectively. Able to organize and prioritize responsibilities. Takes meal breaks without incurring overtime.OBSERVES REGULATORY AGENCY REQUIREMENTS: National Patient Safety Goals Uses two patient identifiers Does not use unapproved abbreviations Uses procedural time out Uses appropriate communication between providers Completes medication reconciliation Maintains audible alarms Hazardous waste management Biohazard Medication Sharps HIPPA OSHA requirements (ie. No food or drink in clinical areas) JCAHO (continuous survey readiness Critical values are written, read back and shared with appropriate provider Dictated orders are written down, read back for validation, signed, timed and dated Maintains a safe work environment for self and others QUALITY MEASURES Identifies and participates in data collection and process improvementsPROFESSIONAL DEVELOPMENT Participates in professional hospital/nursing activities Relief charge nurse Nursing committees/councils Journal club Educational workshops Assist in the development or updating of patient education/staff MA education materialsAccepts and completes additional duties as assignedBonus Points Professional certification Other:Assesses a patient’s knowledge base/understanding of their diagnostic procedure.Plans, with the patient, the course of their testing/treatment in coordination with physician.Assists with the performance of cardiac diagnostic procedures in the Non-Invasive Cardiology Lab.Educates patient/patient’s family about procedure and treatment according to each patient’s individual needs and documents results.Documents accurately, on chart, procedures performed and patient’s tolerance.Performs other related duties as assigned.Required Qualifications:Req Bachelor’s Degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 – 2 years Experience as RNReq Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Preferred Qualifications:Pref Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart AssociationRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $53.00 – $87.45. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

University of Southern CaliforniaSol Price School of Public PolicyAdjunct Instructor of Nonprofit Leadership and ManagementDepartment of Public Policy & ManagementMaster of Nonprofit Leadership and ManagementThe USC Sol Price School of Public Policy Master’s in Nonprofit Leadership and Management, is seeking a senior level working professional with expertise and a primary position in grantmaking or fund development. The successful candidate should possess a graduate degree and 7 years of experience in the field of fundraising from a variety of sources including private donors, foundations, corporations and government or in a decision-making role as a grant maker. The candidate will be able to teach graduate-level courses related to one or more of the following areas: strategic fundraising, proposal writing, story telling and data, cause-related marketing and relationship building and community impact.  Preference will be given to candidates with prior teaching or training experience.Course Description: PPDE 681 Fund Development for Nonprofit OrganizationsA successful, sustainable fundraising program is critical to the success of every nonprofit organization. This course provides students with a practical and strategic understanding of current practices and emerging concepts, techniques and theories of nonprofit fundraising. Students will gain knowledge of the theoretical foundation and principles of fundraising while developing the practical and analytical skills needed to develop and lead fundraising efforts for an organization. Students will develop the ability to think creatively and problem-solve by creating a fund development plan that incorporates learning a variety of approaches throughout the course.Adjunct responsibilities include delivery of course content, scheduling office hours and being accessible to students as appropriate, and grading. Each instructor is expected to provide students with a syllabus outlining the course goals, schedule and all requirements for the course under the direction of the Department Chair.The hourly rate range for this position is $29.06/hr. – $38.89/hr. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.The USC Sol Price School of Public PolicyRanked among the foremost schools of public policy in the nation, the USC Sol Price School of Public Policy generates uncommon knowledge for the common good. The school is composed of overlapping disciplines that generate innovative approaches to critical issues ranging from health-care policy to homelessness, and sustainability to congestion – to name a few. A wide-ranging curriculum, including extensive experiential learning, prepares our graduates to navigate problems that demand multi-layered solutions driven by critical, informed thinking.The Price School, founded in 1929, is anchored by four departments: Public Policy and Management, Health Policy and Management, Wilbur H. Smith III Department of Real Estate Development, and Urban Planning and Spatial Analysis. The School’s rigorous academic programs provide students with the knowledge and distinctive opportunities to make meaningful contributions to their professions. Integrating classroom instruction with real-world experience and led by some of the world’s most renowned faculty in their fields, our students establish a clear pathway to successful careers.Our academic programs are augmented by numerous research centers, institutes and initiatives that provide additional research expertise and experiences, notable among them are: The Judith and John Bedrosian Center on Governance and the Public; The Center for Philanthropy and Public Policy; The USC Lusk Center for Real Estate; The METRANS Transportation Consortium; The Leonard D. Schaeffer Center for Health Policy & Economics; and The Schwarzenegger Institute for State and Global Policy. Together, they account for over $100 million in externally funded research grants and contracts.Our departments and research enterprise provide unmatched breadth and depth to tackle an enormous range of challenges facing our country and the world. And it’s why our graduates hold leadership positions across diverse sectors – public, private, and nonprofit – championing the advancement of the common good. They come from around the world and from a variety of cultures and socio-economic backgrounds to create a rich intellectual environment that celebrates, supports, and benefits from diverse people and opinions.For additional information, see our website: https://priceschool.usc.edu.An Equal Opportunity EmployerUSC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.Apply for this Position: Applicants should submit a letter of interest, curriculum vitae, one or more sample syllabi, and one or more sets of sample teaching evaluations.

The Laboratory Assistant is the department’s primary support system and is responsible for procuring blood samples from patients, for preserving the integrity of specimens and for proper transporting, processing and preparation of all samples. Support from Laboratory Assistants also includes clerical functions such as answering telephone inquiries from other departments of the facility, dissemination of laboratory reports and communicating with referral laboratories utilized by the department.Essential Duties:Obtains blood sample specimens by venipuncture or capillary methods in response to requests for testing by clinicians, with appropriate consideration for the age of the patient.Receives and screens specimens with regard to acceptability as defined by established guidelines.Delivers of blood products to Surgery and for the delivery of surgical specimens to the appropriate sections of the Laboratory.Processes, distributes or packages all specimens received (except Anatomic Pathology samples).Responsible for handling all inquiries for lab results, specimen status and general information regarding the Department and it’s functions.Communicates and interacts effectively and professionally with patients, co-workers and guests of the institution, with appropriate consideration for the age of the patient.Adheres to established Hospital and Departmental policies and procedures.Carries out additional clinical and clerical duties to meet the needs of the Department.Maintains professional growth and development. Actively participates in Department’s Quality Improvement program.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate from an accredited Phlebotomy ProgramReq 1 year Experience in Phlebotomy (preferably in an acute care facility setting).Req Computer skills in Microsoft Office programs including Word, Excel, and PowerPointReq Excellent analytical and organizational skillsReq Excellent written and verbal communication skillsPreferred Qualifications:Required Licenses/Certifications: Req Certified Phlebotomy Technician – CPT (CA DPH)Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $23.00 – $39.10. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Scheduling Coordinator schedules patient appointment/follow ups and/or surgeries as appropriate in the assigned unit/clinic. He/She closely monitors patients throughout various phases to assure completion of required testing and services, validating financial clearance for services being scheduled, providing stellar customer service when interfacing with patients in person and over the phone to establish appointments, alerting clinicians when patient testing is complete or when patients are non-compliant in completing medical services, coordinating collection of testing results and provider notes, coordinating care with ancillary departments as needed. . Obtains authorizations and pre-authorization for services to be rendered. Schedules ancillary appointments as necessary for patients. Ensures patient charts are prepared prior to appointments/follow up and/or surgery including x-rays and pertinent lab work. Makes arrangements for any special equipment as needed. Reviews and codes charge slips for patient care services and/or surgical services rendered. Maintains files and records, including supporting documentation for insurance claims. Maintains master appointment/surgery calendar for physician(s). Oversees equipment and office supply inventory. Reads all incoming mail, prioritizing and distributing as appropriate. The Scheduling Coordinator acts as a liaison with other departments and physician office staff and arranges for all necessary support services and equipment needed for a case.The scheduling coordinator fulfills a variety of roles to provide continuity of care for patients. The scheduling coordinator is an essential component of the transplant team and works in conjunction with clinical, financial and data management colleagues to assure patients are scheduled and authorized for services in a timely and efficient manner to minimize scheduling complications and coordinate services with the least amount of visits to Keck Medical Center. Duties include: closely monitoring patients throughout various transplant phases to assure completion of required testing and services, validating financial clearance for services being scheduled, providing stellar customer service when interfacing with patients in person and over the phone to establish appointments, alerting clinicians when patient testing is complete or when patients are non-compliant in completing medical services, coordinating collection of testing results and provider notes, coordinating care with ancillary departments as needed.The scheduling coordinator is also expected to problem-solve in real time and provide appropriate direction and support to patients and staff as they relate to appointment scheduling and monitoring the completion of requested/required services. The scheduling coordinator will participate in team meetings and discussions related to complex cases, advancing operational throughput and process improvement to benefit patient care. S/he should possess analytic skills and be able to evaluate/analyze information, patient charts and physician notes to effectively schedule patient care and convey/communicate outcomes as needed to others. S/he should have excellent verbal and written skills and an ability to easily learn hospital and transplant IT systems as they relate to scheduling and record retrieval. The scheduling coordinator acts as the non-clinical patient care coordinator to assure patients are being effectively cared for, and managed, to be compliant with transplant requirements and physician-directed care. Bilingual fluency is strongly preferred.Essential Duties:Follows all HIPAA related compliance by keeping patient clinical/personal information private. This includes, but is not limited to: Confirming a minimum of two patient identifiers prior to discussions with patients and staff, sending written or electronic communications and/or entering new information into electronic systems or paper charts. Prior to speaking with any patient representatives confirm the representative is noted in the EMR, or transplant EMR, to receive HIPAA related information. If a HIPAA violation occurs, communicating immediately with a supervisor, quality department representative and entering the violation into the risk management system.Acts as a business professional in interaction and appearance by providing superior customer service when interfacing with patients, peers, physicians, superiors and hospital personnel/leadership. Represents the transplant department in a positive and proactive way to others when discussing role and duties.Demonstrates advanced knowledge of the transplant process and the role of the scheduling coordinator to assist and guide patient care through the various phases of transplant, including, but not limited to: oversight of timely scheduling based on clinical needs, escalating acute medical information and issues to appropriate staff when notified verbally or in writing by a patient, family member or outside medical facility, following up per established individual/team metrics with patients and clinical staff so patient care is not delayed/stalled; acting as the non-clinical patient care coordinator to assure patients complete testing and physician-directed care within established programmatic guidelines; maintaining an ability to problem-solve and self-navigate workload, and throughput, to maximum efficiency and productivity without errors/mistakes.Maintains advanced proficiency of the electronic scheduling systems and ancillary scheduling duties with less than 5% inaccuracy when scheduling patient appointments. When scheduling patient appointments, verbally confirms with patient and/or patient representative and/or ancillary departments the following information: verifies patient demographics; confirms patient understanding of specific appointment date, time, location; confirms active authorization available for scheduled appointment date; confirms/assigns appropriate insurance registration (particularly Medicare when applicable), enters appointment into the scheduling database; verifies clinical orders are in place prior to appointment.Provides follow-up appointment call to patients three days prior to appointment. Reviews complete clinic schedule the day prior and validates all patients have been confirmed. Ensures clinic physician schedules maximize utilization and coordinates appropriately with the outpatient clinical team. If a patient is added, or eliminated, last-minute from the schedule, provides additional communication to clinic staff and patient to ensure smooth patient experience the day of the appointment.Establishes a sense of comradery among peers and with supervisor/lead schedulers to facilitate teamwork with others and throughout the department. Works well with others to problem-solve, provide coverage when necessary and assist clinical and non-clinical staff during acute and unforeseen circumstances to advance patient care.Maintains intermediate knowledge of OPTN/UNOS policies and timetables, and the role of CMS, in transplant as they related to duties and responsibilities.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Demonstrate excellent customer service behavior.Req Ability to become proficient in EMR and various IT systems required.Req Demonstrated ability to problem-solve and provide effective resolution.Preferred Qualifications:Pref Associate’s degree Associates or Bachelor’s Degree in a related field.Pref Specialized/technical training Graduate from an accredited Medical Assistant Program. (*Preferred for Transplant units)Pref Experience in the medical field, including scheduling and transplantPref Bilingual strongly preferred; if bilingual certified department translator strongly preferred.Pref Content knowledge of medical terminology and transplant process preferred.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $20.80 – $35.36. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

University of Southern CaliforniaSol Price School of Public PolicyAdjunct Instructor of Nonprofit Leadership and ManagementDepartment of Public Policy & Management         Master of Nonprofit Leadership and ManagementThe USC Sol Price School of Public Policy is seeking a senior level working professional with expertise in Nonprofit Leadership and Management with a particular focus in Social Innovation. The successful candidate should possess a graduate degree and 7 years of experience in the field of creating social change through new products, services, programs, or systems. The candidate will be able to teach graduate-level courses related to one or more of the following areas: Nonprofit Leadership and Management, Social Innovation, current practices and approaches to solving social problems in new, more effective ways. Preference will be given to candidates with prior teaching or training experience.Course Description: PPDE 580 Social InnovationThis course presents an overview of how social innovation can be used to tackle complex social problems. Students will learn how one can recognize and evaluate social innovation and social innovation processes. The course covers the perspectives of various actors (non-profits, new ventures, established companies, and governments) engaged in social innovation, and will explore the challenges and opportunities for these different actors in social innovation processes. Case studies examine relevant examples of social innovation across these types of actors and areas of interest.Adjunct responsibilities include delivery of course content, scheduling office hours and being accessible to students as appropriate, and grading. Each instructor is expected to provide students with a syllabus outlining the course goals, schedule and all requirements for the course under the direction of the Department Chair.The hourly rate range for this position is $29.06/hr. – $38.89/hr. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.The USC Sol Price School of Public PolicyRanked among the foremost schools of public policy in the nation, the USC Sol Price School of Public Policy generates uncommon knowledge for the common good. The school is composed of overlapping disciplines that generate innovative approaches to critical issues ranging from health-care policy to homelessness, and sustainability to congestion – to name a few. A wide-ranging curriculum, including extensive experiential learning, prepares our graduates to navigate problems that demand multi-layered solutions driven by critical, informed thinking.The Price School, founded in 1929, is anchored by four departments: Public Policy and Management, Health Policy and Management, Wilbur H. Smith III Department of Real Estate Development, and Urban Planning and Spatial Analysis. The School’s rigorous academic programs provide students with the knowledge and distinctive opportunities to make meaningful contributions to their professions. Integrating classroom instruction with real-world experience and led by some of the world’s most renowned faculty in their fields, our students establish a clear pathway to successful careers.Our academic programs are augmented by numerous research centers, institutes and initiatives that provide additional research expertise and experiences, notable among them are: The Judith and John Bedrosian Center on Governance and the Public; The Center for Philanthropy and Public Policy; The USC Lusk Center for Real Estate; The METRANS Transportation Consortium; The Leonard D. Schaeffer Center for Health Policy & Economics; and The Schwarzenegger Institute for State and Global Policy. Together, they account for over $100 million in externally funded research grants and contracts.Our departments and research enterprise provide unmatched breadth and depth to tackle an enormous range of challenges facing our country and the world. And it’s why our graduates hold leadership positions across diverse sectors – public, private, and nonprofit – championing the advancement of the common good. They come from around the world and from a variety of cultures and socio-economic backgrounds to create a rich intellectual environment that celebrates, supports, and benefits from diverse people and opinions.For additional information, see our website: https://priceschool.usc.edu.An Equal Opportunity EmployerUSC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.Apply for this Position: Applicants should submit a letter of interest, curriculum vitae, one or more sample syllabi, and one or more sets of sample teaching evaluations.

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients. The Registered Nurse is accountable for the coordination of patient care and education to the patient and family in accordance with the standards, policies, and practices in a compassionate, supportive, and therapeutic environment.Essential Duties:Follows policies and procedures; demonstrates ability to access online manuals.Transfers learned scientific knowledge into practical application in applying the Nursing Process.ASSESSMENT Appropriately completes Nursing Assessment upon patient admission, at each shift and with change of condition. Completes patient acuity by 0200/1400 daily.DIAGNOSIS Interprets assessment information and formulates Nursing Diagnoses.PLAN Develops Plans of Care with individualized interventions. Documents expected/projected patient outcomes. Reviews/Revises/Updates Plans of Care daily based on evaluation and interpretation of patient outcomes.INTERVENTION Administers medication and IV therapy appropriately at prescribed intervals. Completes patient care procedures correctly per policy at prescribed intervals. Delegates tasks based on others’ scope of practice and competency. Acts as patient advocate. Manages restraint use per policy Attempts alternative non-restraint measures first. Assures complete MD order per policy. Ensures MD assessment per policy. Assures patient monitoring per policy. Ensures Restraint Audit Form is completed each shift.DOCUMENTATION Documentation is complete and correct on all flow sheets and chart forms: Admission Assessment Pain scale assessment and reassessment before and after intervention Daily flow sheet Restraint flow sheet Diabetes flow sheet Educational flow sheet Kardex Care Plan Risk Assessment & Reassessment upon Fall MAR Equipment & Supplies Intra and Inter Facility Transfer Forms Belonging Tracking Form Ensures orders are transcribed and signed off prior to the end of the shift. Completes 12h/24h chart checksEDUCATION Provides patient/family education as needed Room/unit orientation Plan of Care Identifies knowledge deficits related to diagnoses and care Uses and provides MICROMEDEX information to patients and families.TRANSFER & DISCHARGE Collaborates with Case Manager and/or physician regarding discharge planning. Ensures all transfer paperwork is completed. Ensures belongings are sent with patient.EQUIPMENT Utilizes patient care equipment appropriately and safely according to manufacture guidelines IV pump Feeding pump PCA pump Epidural pump Sequential compression device Wound VAC Heating pad/pumpCOMMUNCATION Communicates effectively with all members of the healthcare team including patient and family: Shift to shift report Physician Rounds Patient/family interactions MDP Rounds Hand-Off reports Facility E-mail Student/New employee/Contract employeeORGANIZATION Manages time effectively. Able to organize and prioritize responsibilities. Takes meal breaks without incurring overtime. Completes shift on time.OBSERVES REGULATORY AGENCY REQUIREMENTS: National Patient Safety Goals Patient identifiers Unapproved abbreviations Universal Protocol (Procedural Time Out) Hand-Off Medication Reconciliation Clinical Alarms Other Hazardous waste management Biohazard Medication Sharps HIPAA OSHA requirements (i.e. no food or drink in clinical areas) JCAHO – continuous survey readiness Critical Values § Write Down § Read Back § Follow up Telephone order § Appropriate § Documented § Signed, Timed and Dated § Stamped § Entered into unit log Maintains safe practice in the work environment § Correct body mechanics § Electrical safety § Infection Control Procedures § Hand WashingMANAGEMENT OF THE CARE OF MEDICAL SURGICAL PATIENTS (6N) Demonstrates the ability to manage patients with THA. (6N) Demonstrates the ability to manage patients with TKA. (6N) Demonstrates the ability to manage patients with spinal surgery (6S) Demonstrates the ability to maintain isolation precautions, respiratory and nutrition care specific to cystic fibrosis patients. (6S) Demonstrates the ability to manage medications and maintain protective isolation precautions for patients with abdominal organ transplants (6S) Institutes safety precautions and skin care for patients with hepatic encephalopathy.MANAGEMENT OF THE CARE OF PATIENTS IN THE INTENSIVE CARE UNIT/S Demonstrates the ability to manage complex critically ill patients. Neurosurgery, thoracic-forgut, gastric bypass, orthopedic. Liver/kidney/pancreas transplants, hepatobiliary. Open heart, heart and lung transplants. Demonstrates the ability to manage advanced therapeutic modalities. Hemodynamic monitoring. Continuous renal replacement therapy (CRRT, CVVHD). Ventriculostomy, intracranial pressure monitoring. Ventricular assist devices, balloon pumps.MANAGEMENT OF THE CARE OF PATIENTS IN THE STEPDOWN/TELEMETRY UNITS Demonstrates the ability to manage high acuity patients requiring specialized monitoring and care. Status post open heart, heart transplant, lung transplant. Status post liver/kidney transplants, orthopedics, hepatobiliary, general surgeries. Status post thoracic-forgut, gastric bypass, neurology, neurosurgery. Demonstrates the ability to manage advanced therapeutic modalities. Ventilator care. Arterial/CVP lines. Ventricular assist devices. Lumbar drains.MANAGEMENT OF THE CARE OF PATIENTS UNDERGOING DIALYSIS TREATMENT Initiates, performs and terminates all dialysis treatments according to policy and dialysis standards of care. Reviews all orders and labs prior to initiating treatments. Informs patient of treatment plan. Completes all documentation completely and according to policy on the dialysis treatment record. Performs all pre-treatment safety checks. Performs appropriate machine maintenance according to dialysis policies and procedures. Checks charts for dialysis orders prior to arriving on the unit with the dialysis equipment. Calls physicians for orders early in the shift when orders for dialysis have been placed, but no treatment orders are written. Completes med/surg dialysis treatments on 3S whenever there are more than 2 med/surg patients scheduled.MANAGEMENT OF THE CARE OF THE PSYCHIATRIC PATIENT Engages patients in therapeutic interactions Maintains therapeutic milieu Assesses and monitors for patient safety including: Contraband assessment upon admission, change of shift and prn. Initiates and participates in treatment planning. Monitors locked doors into and out of the unit. Logs in Visitors and assesses for contraband. Follows patients’ legal status q shift and communicates with Department of Mental Health and other agencies as required Administers psychotropic medications only after proper consent and documentation Initiates and participates in treatment planning. Submit Fire Arms Reporting FormBEHAVIORAL RESTRAINTS Demonstrates de-escalation techniques as an effort to prevent the need for behavioral restraint/seclusion. Applies behavioral restraint/seclusion when appropriate. Continuously monitors patients for safety (or delegates as appropriate). Ensures physician assessment of patient within 1 hour of application of restraint/seclusion and then at least every 8 hours. Obtains physician orders per policy. Notifies Manager of all behavioral restraint incidences. Contacts significant other as allowed by patient. Completes debriefing, with patient if appropriate, after the incident.QUALITY MEASURES § Accurately identifies patient that fit Core Measure criteria § Completes Core Measure Documentation § Identifies and participates in data collection and process improvements related to Nurse Sensitive Quality IndicatorsPROFESSIONAL DEVELOPMENT Participates in professional hospital/nursing activities Relief Charge Nurse Nursing committees/councils Hospital Teams Unit Based Projects Research Published peer review articleBONUS POINTS § Preceptor (5) § Professional Certification (5) § More than 8 Non-mandatory CEH (3) § USCUH Nurse Week Recognition (5) § Monthly Hospital or Unit Spirit Award Winner (1) § Public nursing recognition (3)Performs other related duties as assigned.Required Qualifications:Req Bachelor’s degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year acute inpatient hospital experience in the United States as a licensed RNReq Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Req Committed to excellence in patient care and customer service.Req Demonstrates ability to work independently with minimal direction and supervision.Preferred Qualifications:Pref Specialty CertificationRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart AssociationThe hourly rate range for this position is $52.24 – $85.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate.USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day.  Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion. USC Housing, a division of USC Auxiliary Services, hosts more than 9,000 students, athletes, faculty, and staff throughout the year in over 50 properties on and off campus. Housing meets the challenge of inviting students into our Trojan family by making them feel comfortable, safe and welcome. We boast top-notch amenities including comprehensive recycling programs, simplified online repair requests, and more. Serving our students’ wellbeing is the reason that we are here and we share the same vision and excellence that they do.We are seeking to build a pool of candidates for future General Maintenance Worker, USC Housing positions to join our rapidly growing team.The Opportunity:With all of the space needed to house over 9,000 Trojans, we need a General Maintenance Worker to monitor our facilities and ensure that we maintain our high standards of excellence. As an expert in all forms of repairs, you will examine and repair our facilities, as needed. You will use your expertise to communicate with management and outside vendors, as well to train other workers. Most of all, your focus on customer service will demonstrate to our students, faculty, and staff that we put their needs first!The Accountabilities:Provides customer service to students, faculty, staff and external customers. Meets customer needs, offers options, resolves problems and follows up with customers. Ensures full customer satisfaction without unnecessarily referring customer to other staff members. Maintains friendly, helpful demeanor. Provides on-going preventive maintenance for appliances including air conditioners, heaters, refrigerators, stoves, ovens and dishwashers. Troubleshoots and repairs or replaces appliance parts and perform repairs on commercial kitchen equipment, e.g .. walk-in coolers, freezers, ice machines, dish machine conveyor belts, slicers, dishwashers, electric ranges, etc., as needed. Maintains appliance part inventory.Builds interior walls, fabricates cabinets, drawers and screens, assembles furniture. Repairs or replaces closet doors, drawers, non-fire rated doors, door locks, closers and hinges, tiles, bathroom fixtures, etc. Performs preventive maintenance. Installs safety restraints on cabinets and furniture. Patches and stretches carpet, replaces broken windows and ceiling tiles, performs caulking. Repairs or replaces light bulbs, ballasts, switches, plugs, light fixtures, etc. Maintains room wiring systems and emergency exit signs, adjusts timers, tests and replaces smoke detectors and emergency lights. Secures electrical wires. Repairs vacuum cleaners as needed. Prepares walls for painting, patches holes, replaces dry wall, paints. Stains and refinishes wood work, such as wall paneling and furniture, etc. Assists in roof repairs, repairs or replaces tiles, performs caulking. Repairs or replaces various plumbing fixtures and hardware, e.g .. faucets, shower fixtures, water fountains, garbage disposals, sinks and toilets. Unclogs sluggish or stopped drains, including main drains. Performs minor repairs on water heaters. Performs light welding, light vehicle maintenance. Performs utility work, e.g. installing or removing posts and signs, patching street holes with asphalt, repairing gates, etc. Promotes an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Code of Ethics.Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time. The Qualifiers:Minimum Education: Specialized or technical training. Combined experience/education as substitute for minimum education.Minimum Experience: 6 – 12 month.Minimum Field of Expertise:Knowledge of thermodynamic laws, refrigerator cycles, electricity principles, test/detection instruments, hand/power tools, wood finishing, AC/DC currents, wiring, painting, construction and plumbing.Valid CA driver’s license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.What We Prefer:Preferred Experience: 1 year.Preferred Field of Expertise: Knowledge of all applicable safety procedures and precautions. Clean DMV recordThe Trojan Family Rewards:We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit http://benefits.usc.edu.This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.USC has great minds that transform the world with their talents and research. Will you be one? Join us!FIGHT ON!The hourly rate for this position is $25.50. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Minimum Education: Specialized or technical training. Combined experience/education as substitute for minimum education.
Minimum Experience: 6 – 12 month.
Minimum Field of Expertise: Knowledge of thermodynamic laws, refrigerator cycles, electricity principles, test/detection instruments, hand/power tools, wood finishing, AC/DC currents, wiring, painting, construction and plumbing.
Valid CA driver’s license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.
In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.