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The Scheduling Coordinator schedules patient appointment/follow ups and/or surgeries as appropriate in the assigned unit/clinic. He/She closely monitors patients throughout various phases to assure completion of required testing and services, validating financial clearance for services being scheduled, providing stellar customer service when interfacing with patients in person and over the phone to establish appointments, alerting clinicians when patient testing is complete or when patients are non-compliant in completing medical services, coordinating collection of testing results and provider notes, coordinating care with ancillary departments as needed. . Obtains authorizations and pre-authorization for services to be rendered. Schedules ancillary appointments as necessary for patients. Ensures patient charts are prepared prior to appointments/follow up and/or surgery including x-rays and pertinent lab work. Makes arrangements for any special equipment as needed. Reviews and codes charge slips for patient care services and/or surgical services rendered. Maintains files and records, including supporting documentation for insurance claims. Maintains master appointment/surgery calendar for physician(s). Oversees equipment and office supply inventory. Reads all incoming mail, prioritizing and distributing as appropriate. The Scheduling Coordinator acts as a liaison with other departments and physician office staff and arranges for all necessary support services and equipment needed for a case.The scheduling coordinator fulfills a variety of roles to provide continuity of care for patients. The scheduling coordinator is an essential component of the transplant team and works in conjunction with clinical, financial and data management colleagues to assure patients are scheduled and authorized for services in a timely and efficient manner to minimize scheduling complications and coordinate services with the least amount of visits to Keck Medical Center. Duties include: closely monitoring patients throughout various transplant phases to assure completion of required testing and services, validating financial clearance for services being scheduled, providing stellar customer service when interfacing with patients in person and over the phone to establish appointments, alerting clinicians when patient testing is complete or when patients are non-compliant in completing medical services, coordinating collection of testing results and provider notes, coordinating care with ancillary departments as needed.The scheduling coordinator is also expected to problem-solve in real time and provide appropriate direction and support to patients and staff as they relate to appointment scheduling and monitoring the completion of requested/required services. The scheduling coordinator will participate in team meetings and discussions related to complex cases, advancing operational throughput and process improvement to benefit patient care. S/he should possess analytic skills and be able to evaluate/analyze information, patient charts and physician notes to effectively schedule patient care and convey/communicate outcomes as needed to others. S/he should have excellent verbal and written skills and an ability to easily learn hospital and transplant IT systems as they relate to scheduling and record retrieval. The scheduling coordinator acts as the non-clinical patient care coordinator to assure patients are being effectively cared for, and managed, to be compliant with transplant requirements and physician-directed care. Bilingual fluency is strongly preferred.Essential Duties:Follows all HIPAA related compliance by keeping patient clinical/personal information private. This includes, but is not limited to: Confirming a minimum of two patient identifiers prior to discussions with patients and staff, sending written or electronic communications and/or entering new information into electronic systems or paper charts. Prior to speaking with any patient representatives confirm the representative is noted in the EMR, or transplant EMR, to receive HIPAA related information. If a HIPAA violation occurs, communicating immediately with a supervisor, quality department representative and entering the violation into the risk management system.Acts as a business professional in interaction and appearance by providing superior customer service when interfacing with patients, peers, physicians, superiors and hospital personnel/leadership. Represents the transplant department in a positive and proactive way to others when discussing role and duties.Demonstrates advanced knowledge of the transplant process and the role of the scheduling coordinator to assist and guide patient care through the various phases of transplant, including, but not limited to: oversight of timely scheduling based on clinical needs, escalating acute medical information and issues to appropriate staff when notified verbally or in writing by a patient, family member or outside medical facility, following up per established individual/team metrics with patients and clinical staff so patient care is not delayed/stalled; acting as the non-clinical patient care coordinator to assure patients complete testing and physician-directed care within established programmatic guidelines; maintaining an ability to problem-solve and self-navigate workload, and throughput, to maximum efficiency and productivity without errors/mistakes.Maintains advanced proficiency of the electronic scheduling systems and ancillary scheduling duties with less than 5% inaccuracy when scheduling patient appointments. When scheduling patient appointments, verbally confirms with patient and/or patient representative and/or ancillary departments the following information: verifies patient demographics; confirms patient understanding of specific appointment date, time, location; confirms active authorization available for scheduled appointment date; confirms/assigns appropriate insurance registration (particularly Medicare when applicable), enters appointment into the scheduling database; verifies clinical orders are in place prior to appointment.Provides follow-up appointment call to patients three days prior to appointment. Reviews complete clinic schedule the day prior and validates all patients have been confirmed. Ensures clinic physician schedules maximize utilization and coordinates appropriately with the outpatient clinical team. If a patient is added, or eliminated, last-minute from the schedule, provides additional communication to clinic staff and patient to ensure smooth patient experience the day of the appointment.Establishes a sense of comradery among peers and with supervisor/lead schedulers to facilitate teamwork with others and throughout the department. Works well with others to problem-solve, provide coverage when necessary and assist clinical and non-clinical staff during acute and unforeseen circumstances to advance patient care.Maintains intermediate knowledge of OPTN/UNOS policies and timetables, and the role of CMS, in transplant as they related to duties and responsibilities.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Demonstrate excellent customer service behavior.Req Ability to become proficient in EMR and various IT systems required.Req Demonstrated ability to problem-solve and provide effective resolution.Preferred Qualifications:Pref Associate’s degree Associates or Bachelor’s Degree in a related field.Pref Specialized/technical training Graduate from an accredited Medical Assistant Program. (*Preferred for Transplant units)Pref Experience in the medical field, including scheduling and transplantPref Bilingual strongly preferred; if bilingual certified department translator strongly preferred.Pref Content knowledge of medical terminology and transplant process preferred.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $20.80 – $35.36. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

University of Southern CaliforniaSol Price School of Public PolicyAdjunct Instructor of Nonprofit Leadership and ManagementDepartment of Public Policy & Management         Master of Nonprofit Leadership and ManagementThe USC Sol Price School of Public Policy is seeking a senior level working professional with expertise in Nonprofit Leadership and Management with a particular focus in Social Innovation. The successful candidate should possess a graduate degree and 7 years of experience in the field of creating social change through new products, services, programs, or systems. The candidate will be able to teach graduate-level courses related to one or more of the following areas: Nonprofit Leadership and Management, Social Innovation, current practices and approaches to solving social problems in new, more effective ways. Preference will be given to candidates with prior teaching or training experience.Course Description: PPDE 580 Social InnovationThis course presents an overview of how social innovation can be used to tackle complex social problems. Students will learn how one can recognize and evaluate social innovation and social innovation processes. The course covers the perspectives of various actors (non-profits, new ventures, established companies, and governments) engaged in social innovation, and will explore the challenges and opportunities for these different actors in social innovation processes. Case studies examine relevant examples of social innovation across these types of actors and areas of interest.Adjunct responsibilities include delivery of course content, scheduling office hours and being accessible to students as appropriate, and grading. Each instructor is expected to provide students with a syllabus outlining the course goals, schedule and all requirements for the course under the direction of the Department Chair.The hourly rate range for this position is $29.06/hr. – $38.89/hr. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.The USC Sol Price School of Public PolicyRanked among the foremost schools of public policy in the nation, the USC Sol Price School of Public Policy generates uncommon knowledge for the common good. The school is composed of overlapping disciplines that generate innovative approaches to critical issues ranging from health-care policy to homelessness, and sustainability to congestion – to name a few. A wide-ranging curriculum, including extensive experiential learning, prepares our graduates to navigate problems that demand multi-layered solutions driven by critical, informed thinking.The Price School, founded in 1929, is anchored by four departments: Public Policy and Management, Health Policy and Management, Wilbur H. Smith III Department of Real Estate Development, and Urban Planning and Spatial Analysis. The School’s rigorous academic programs provide students with the knowledge and distinctive opportunities to make meaningful contributions to their professions. Integrating classroom instruction with real-world experience and led by some of the world’s most renowned faculty in their fields, our students establish a clear pathway to successful careers.Our academic programs are augmented by numerous research centers, institutes and initiatives that provide additional research expertise and experiences, notable among them are: The Judith and John Bedrosian Center on Governance and the Public; The Center for Philanthropy and Public Policy; The USC Lusk Center for Real Estate; The METRANS Transportation Consortium; The Leonard D. Schaeffer Center for Health Policy & Economics; and The Schwarzenegger Institute for State and Global Policy. Together, they account for over $100 million in externally funded research grants and contracts.Our departments and research enterprise provide unmatched breadth and depth to tackle an enormous range of challenges facing our country and the world. And it’s why our graduates hold leadership positions across diverse sectors – public, private, and nonprofit – championing the advancement of the common good. They come from around the world and from a variety of cultures and socio-economic backgrounds to create a rich intellectual environment that celebrates, supports, and benefits from diverse people and opinions.For additional information, see our website: https://priceschool.usc.edu.An Equal Opportunity EmployerUSC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.Apply for this Position: Applicants should submit a letter of interest, curriculum vitae, one or more sample syllabi, and one or more sets of sample teaching evaluations.

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients. The Registered Nurse is accountable for the coordination of patient care and education to the patient and family in accordance with the standards, policies, and practices in a compassionate, supportive, and therapeutic environment.Essential Duties:Follows policies and procedures; demonstrates ability to access online manuals.Transfers learned scientific knowledge into practical application in applying the Nursing Process.ASSESSMENT Appropriately completes Nursing Assessment upon patient admission, at each shift and with change of condition. Completes patient acuity by 0200/1400 daily.DIAGNOSIS Interprets assessment information and formulates Nursing Diagnoses.PLAN Develops Plans of Care with individualized interventions. Documents expected/projected patient outcomes. Reviews/Revises/Updates Plans of Care daily based on evaluation and interpretation of patient outcomes.INTERVENTION Administers medication and IV therapy appropriately at prescribed intervals. Completes patient care procedures correctly per policy at prescribed intervals. Delegates tasks based on others’ scope of practice and competency. Acts as patient advocate. Manages restraint use per policy Attempts alternative non-restraint measures first. Assures complete MD order per policy. Ensures MD assessment per policy. Assures patient monitoring per policy. Ensures Restraint Audit Form is completed each shift.DOCUMENTATION Documentation is complete and correct on all flow sheets and chart forms: Admission Assessment Pain scale assessment and reassessment before and after intervention Daily flow sheet Restraint flow sheet Diabetes flow sheet Educational flow sheet Kardex Care Plan Risk Assessment & Reassessment upon Fall MAR Equipment & Supplies Intra and Inter Facility Transfer Forms Belonging Tracking Form Ensures orders are transcribed and signed off prior to the end of the shift. Completes 12h/24h chart checksEDUCATION Provides patient/family education as needed Room/unit orientation Plan of Care Identifies knowledge deficits related to diagnoses and care Uses and provides MICROMEDEX information to patients and families.TRANSFER & DISCHARGE Collaborates with Case Manager and/or physician regarding discharge planning. Ensures all transfer paperwork is completed. Ensures belongings are sent with patient.EQUIPMENT Utilizes patient care equipment appropriately and safely according to manufacture guidelines IV pump Feeding pump PCA pump Epidural pump Sequential compression device Wound VAC Heating pad/pumpCOMMUNCATION Communicates effectively with all members of the healthcare team including patient and family: Shift to shift report Physician Rounds Patient/family interactions MDP Rounds Hand-Off reports Facility E-mail Student/New employee/Contract employeeORGANIZATION Manages time effectively. Able to organize and prioritize responsibilities. Takes meal breaks without incurring overtime. Completes shift on time.OBSERVES REGULATORY AGENCY REQUIREMENTS: National Patient Safety Goals Patient identifiers Unapproved abbreviations Universal Protocol (Procedural Time Out) Hand-Off Medication Reconciliation Clinical Alarms Other Hazardous waste management Biohazard Medication Sharps HIPAA OSHA requirements (i.e. no food or drink in clinical areas) JCAHO – continuous survey readiness Critical Values § Write Down § Read Back § Follow up Telephone order § Appropriate § Documented § Signed, Timed and Dated § Stamped § Entered into unit log Maintains safe practice in the work environment § Correct body mechanics § Electrical safety § Infection Control Procedures § Hand WashingMANAGEMENT OF THE CARE OF MEDICAL SURGICAL PATIENTS (6N) Demonstrates the ability to manage patients with THA. (6N) Demonstrates the ability to manage patients with TKA. (6N) Demonstrates the ability to manage patients with spinal surgery (6S) Demonstrates the ability to maintain isolation precautions, respiratory and nutrition care specific to cystic fibrosis patients. (6S) Demonstrates the ability to manage medications and maintain protective isolation precautions for patients with abdominal organ transplants (6S) Institutes safety precautions and skin care for patients with hepatic encephalopathy.MANAGEMENT OF THE CARE OF PATIENTS IN THE INTENSIVE CARE UNIT/S Demonstrates the ability to manage complex critically ill patients. Neurosurgery, thoracic-forgut, gastric bypass, orthopedic. Liver/kidney/pancreas transplants, hepatobiliary. Open heart, heart and lung transplants. Demonstrates the ability to manage advanced therapeutic modalities. Hemodynamic monitoring. Continuous renal replacement therapy (CRRT, CVVHD). Ventriculostomy, intracranial pressure monitoring. Ventricular assist devices, balloon pumps.MANAGEMENT OF THE CARE OF PATIENTS IN THE STEPDOWN/TELEMETRY UNITS Demonstrates the ability to manage high acuity patients requiring specialized monitoring and care. Status post open heart, heart transplant, lung transplant. Status post liver/kidney transplants, orthopedics, hepatobiliary, general surgeries. Status post thoracic-forgut, gastric bypass, neurology, neurosurgery. Demonstrates the ability to manage advanced therapeutic modalities. Ventilator care. Arterial/CVP lines. Ventricular assist devices. Lumbar drains.MANAGEMENT OF THE CARE OF PATIENTS UNDERGOING DIALYSIS TREATMENT Initiates, performs and terminates all dialysis treatments according to policy and dialysis standards of care. Reviews all orders and labs prior to initiating treatments. Informs patient of treatment plan. Completes all documentation completely and according to policy on the dialysis treatment record. Performs all pre-treatment safety checks. Performs appropriate machine maintenance according to dialysis policies and procedures. Checks charts for dialysis orders prior to arriving on the unit with the dialysis equipment. Calls physicians for orders early in the shift when orders for dialysis have been placed, but no treatment orders are written. Completes med/surg dialysis treatments on 3S whenever there are more than 2 med/surg patients scheduled.MANAGEMENT OF THE CARE OF THE PSYCHIATRIC PATIENT Engages patients in therapeutic interactions Maintains therapeutic milieu Assesses and monitors for patient safety including: Contraband assessment upon admission, change of shift and prn. Initiates and participates in treatment planning. Monitors locked doors into and out of the unit. Logs in Visitors and assesses for contraband. Follows patients’ legal status q shift and communicates with Department of Mental Health and other agencies as required Administers psychotropic medications only after proper consent and documentation Initiates and participates in treatment planning. Submit Fire Arms Reporting FormBEHAVIORAL RESTRAINTS Demonstrates de-escalation techniques as an effort to prevent the need for behavioral restraint/seclusion. Applies behavioral restraint/seclusion when appropriate. Continuously monitors patients for safety (or delegates as appropriate). Ensures physician assessment of patient within 1 hour of application of restraint/seclusion and then at least every 8 hours. Obtains physician orders per policy. Notifies Manager of all behavioral restraint incidences. Contacts significant other as allowed by patient. Completes debriefing, with patient if appropriate, after the incident.QUALITY MEASURES § Accurately identifies patient that fit Core Measure criteria § Completes Core Measure Documentation § Identifies and participates in data collection and process improvements related to Nurse Sensitive Quality IndicatorsPROFESSIONAL DEVELOPMENT Participates in professional hospital/nursing activities Relief Charge Nurse Nursing committees/councils Hospital Teams Unit Based Projects Research Published peer review articleBONUS POINTS § Preceptor (5) § Professional Certification (5) § More than 8 Non-mandatory CEH (3) § USCUH Nurse Week Recognition (5) § Monthly Hospital or Unit Spirit Award Winner (1) § Public nursing recognition (3)Performs other related duties as assigned.Required Qualifications:Req Bachelor’s degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year acute inpatient hospital experience in the United States as a licensed RNReq Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Req Committed to excellence in patient care and customer service.Req Demonstrates ability to work independently with minimal direction and supervision.Preferred Qualifications:Pref Specialty CertificationRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart AssociationThe hourly rate range for this position is $52.24 – $85.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate.USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day.  Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion. USC Housing, a division of USC Auxiliary Services, hosts more than 9,000 students, athletes, faculty, and staff throughout the year in over 50 properties on and off campus. Housing meets the challenge of inviting students into our Trojan family by making them feel comfortable, safe and welcome. We boast top-notch amenities including comprehensive recycling programs, simplified online repair requests, and more. Serving our students’ wellbeing is the reason that we are here and we share the same vision and excellence that they do.We are seeking to build a pool of candidates for future General Maintenance Worker, USC Housing positions to join our rapidly growing team.The Opportunity:With all of the space needed to house over 9,000 Trojans, we need a General Maintenance Worker to monitor our facilities and ensure that we maintain our high standards of excellence. As an expert in all forms of repairs, you will examine and repair our facilities, as needed. You will use your expertise to communicate with management and outside vendors, as well to train other workers. Most of all, your focus on customer service will demonstrate to our students, faculty, and staff that we put their needs first!The Accountabilities:Provides customer service to students, faculty, staff and external customers. Meets customer needs, offers options, resolves problems and follows up with customers. Ensures full customer satisfaction without unnecessarily referring customer to other staff members. Maintains friendly, helpful demeanor. Provides on-going preventive maintenance for appliances including air conditioners, heaters, refrigerators, stoves, ovens and dishwashers. Troubleshoots and repairs or replaces appliance parts and perform repairs on commercial kitchen equipment, e.g .. walk-in coolers, freezers, ice machines, dish machine conveyor belts, slicers, dishwashers, electric ranges, etc., as needed. Maintains appliance part inventory.Builds interior walls, fabricates cabinets, drawers and screens, assembles furniture. Repairs or replaces closet doors, drawers, non-fire rated doors, door locks, closers and hinges, tiles, bathroom fixtures, etc. Performs preventive maintenance. Installs safety restraints on cabinets and furniture. Patches and stretches carpet, replaces broken windows and ceiling tiles, performs caulking. Repairs or replaces light bulbs, ballasts, switches, plugs, light fixtures, etc. Maintains room wiring systems and emergency exit signs, adjusts timers, tests and replaces smoke detectors and emergency lights. Secures electrical wires. Repairs vacuum cleaners as needed. Prepares walls for painting, patches holes, replaces dry wall, paints. Stains and refinishes wood work, such as wall paneling and furniture, etc. Assists in roof repairs, repairs or replaces tiles, performs caulking. Repairs or replaces various plumbing fixtures and hardware, e.g .. faucets, shower fixtures, water fountains, garbage disposals, sinks and toilets. Unclogs sluggish or stopped drains, including main drains. Performs minor repairs on water heaters. Performs light welding, light vehicle maintenance. Performs utility work, e.g. installing or removing posts and signs, patching street holes with asphalt, repairing gates, etc. Promotes an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Code of Ethics.Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time. The Qualifiers:Minimum Education: Specialized or technical training. Combined experience/education as substitute for minimum education.Minimum Experience: 6 – 12 month.Minimum Field of Expertise:Knowledge of thermodynamic laws, refrigerator cycles, electricity principles, test/detection instruments, hand/power tools, wood finishing, AC/DC currents, wiring, painting, construction and plumbing.Valid CA driver’s license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.What We Prefer:Preferred Experience: 1 year.Preferred Field of Expertise: Knowledge of all applicable safety procedures and precautions. Clean DMV recordThe Trojan Family Rewards:We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit http://benefits.usc.edu.This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.USC has great minds that transform the world with their talents and research. Will you be one? Join us!FIGHT ON!The hourly rate for this position is $25.50. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Minimum Education: Specialized or technical training. Combined experience/education as substitute for minimum education.
Minimum Experience: 6 – 12 month.
Minimum Field of Expertise: Knowledge of thermodynamic laws, refrigerator cycles, electricity principles, test/detection instruments, hand/power tools, wood finishing, AC/DC currents, wiring, painting, construction and plumbing.
Valid CA driver’s license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.
In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.

The Transitional Care Coordinator (TCC) is responsible for managing a patient’s successful transition from hospital to home and is accountable for developing, implementing, and evaluating comprehensive transitional care interventions for high risk patients. He/she is responsible for managing the post-acute care of patients that are at risk for poor health outcomes, frequent emergency room visits, and hospital readmissions. The TCC develops and modifies a patients’ post-acute care plan and identifies any barriers to the post hospital plan of care. Ensures appropriate next site of care for patients using evidence-based decision support tools including InterQual level of care criteria. In managing patient care transitions between inpatient and outpatient settings, serves as a liaison to the acute clinical team, case managers and social workers as well as the patient and family members. The TCC has a sound clinical knowledge base, understands utilization management, case management, post-acute transitions, and home health. Knowledgeable regarding Medicare, Medicaid and commercial payer regulations. The TCC is collaborative in Acting as a consultant to the outpatient area, this role will help the medical teams explore outpatient alternatives to acute hospitalization (home health, home infusion, SNF placement, etc.) The TCC will work closely with inpatient case managers to efficiently manage care transitions and discharge from acute hospitalization. The TCC manages post discharge phone calls through Cipher Health system and will triage calls according to established algorithms and workflows. Refers to appropriate healthcare team members, providing consultation as needed. Provides clinical supervision for the LVN Discharge Planning Coordinators and delegates follow up calls.Essential Duties:CLINICAL CASE MANAGEMENT ASSESSMENT 1. Applies advanced critical thinking and conflict resolution skills using creative approaches to management of patient load. 2. Identifies patient/family education needs and ensures that patient/family members have adequate information to participate in transition planning. 3. Critically evaluates and analyzes physical and psychosocial assessment data. 4. Initiates and maintains communication and collaboration with the inpatient and outpatient interdisciplinary teams and, and patients/families to manage a smooth and seamless transition for patients identified as high risk for readmission. 5. Utilizes financial and insurance resources as well as Keck Medicine of USC assistance programs (i.e. Medical Assistance Program) to maximize the health care benefit to the patient. 6. Assesses complexity of care needs and potential/actual issues or gaps in care. 7. Arranges post-discharge medical and community referrals for patients with health problems requiring further evaluation and/or additional services. 8. Advocates for patients and families within the health care system with community providers and across the continuum of care 9. Identifies, tracks, and conducts root cause analyses on 30-day readmissions to address programmatic and system-wide improvements. 10. Works with the interdisciplinary team and researchers to identify broader system issues affecting readmissions. 11. Identifies financial barriers that will affect the individual’s ability to receive appropriate healthcare services.TRANSITIONAL CARE COORDINATION 1. Responds timely to requests from managed care partners for referrals for specialty outpatient services 2. Collaborates with clinic staff to make referrals for home health, home infusion, DME and other outpatient services 3. Works collaboratively with Patient Navigators to assist patients with accessing needed services. 4. Knowledgeable regarding current scope of specialty outpatient services / treatments and physicians. 5. Serves as a consultant to medical staff and clinic personnel regarding available outpatient services 6. Proposes alternatives to acute hospitalization as appropriate. 7. Works with inpatient case managers to proactively identify discharge barriers and effectively manage care transitions from discharge to outpatient. 8. Collaborates with Medical Staff to effectively manage care transitions from outpatient to inpatient setting for at risk patients. 9. Develops creative solutions to discharge barriers 10. Proactively works to identify opportunities to improve patient access and offers potential solutions. 11. Identifies patients at high-risk for readmission utilizing Cerner Readmission Module.CIPHER HEALTH POST DISCHARGE TRIAGE CALLS 1. Provides consultation for maintenance, evaluation and revision of Cipher Health algorithms and workflows for post discharge phone calls 2. Triages post discharge phone calls according to algorithms and workflows, 3. Provides clinical supervision of LVN Discharge Planning coordinators involved with post discharge phone calls. 4. Ensures timely response and appropriate escalation for patient concerns identified with post discharge phone callsREGULATORY 1. Adheres to regulatory requirements as defined by CMS Conditions of Participation, California Department of Public Health, The Joint Commission, and the California Department of Insurance as reflected in hospital policies and Care Coordination Department processes. 2. Works with RN case managers, social workers and LVN discharge planning coordinators and physicians to ensure Patient Choice is established, facilitated and documented to the extent possible when post-acute services are needed according to hospital policy Patient Choice for Post-Acute Services. 3. Educates the patient / patient representative regarding their Medicare Appeal Rights per the Important Message from Medicare and according to the Keck Important Message from Medicare Policy.DOCUMENTATION 1. Provides routine verbal and written documentation of transition of care, care coordination and Cipher Health activities. 2. Projects costs and needs for the future and provides cost analysis for patients that require advanced care planning and cost sharing by Keck Medicine of USC when the patient is unfunded or underfunded.RESEARCH 1. Demonstrates knowledge of evidence – based research findings related to Transitions of Care. 2. Participates in activities that support the advancement of care transitions, case management, and discharge planning through literature review, professional organizations, research, committee participations, etc. Consistently uses new knowledge, technology, and research in practice. 3. When appropriate, participates in discussions regarding evidence-based care transitions identifying recurring clinical practice issues and contributes to the development of specific plans to address identified issues.PROFESSIONAL DEVELOPMENT 1. Provide educational offerings in the transitions of care arena within the Keck Medicine of USC high performance post – acute network. 2. Serves as a liaison between the Care Coordination Department, other Keck Medicine of USC outpatient divisions and in the community. 3. Monitor and improve quality of services provided to patients/families through ongoing participation in team and departmental quality improvement activities. 4. Serves as a consultant to the healthcare team.QUALITY AND STANDARDS 1. Adheres to hospital and department protocols, workflows, policies, procedures, standards and competencies for clinical role 2. Participates in InterQual competency training and testing as requested by department Director. 3. Participates in hospital quality improvement processes and helps identify opportunities to improve care. 4. Strives to support and contribute to the success of the department outcome metrics, key performance indicators and department goals and objectives. 5. Identifies compliance and ethical issues and reports appropriately. 6. Participates in clinical performance improvement activities to achieve set goals. 7. Adheres to mission, vision and values of organization.EDUCATION 1. Participates in the orientation of new department staff. Provides learning opportunities for students in various health care disciplines as requested. 2. Supports the Keck Medicine of USC high performance post – acute network outreach mission through consultation and/or education of community. 3. Maintains awareness of own professional development needs and communicates these needs by setting annual performance goals.COLLABORATION 1. Collaborates with the individual, family, healthcare team, payors, community agencies, providers, and legal representatives to ensure continuity of the individual’s care through all healthcare settings. 2. Promotes effective communication among healthcare team members, including the individual, family and payors and employer when appropriate. 3. Participates in team meetings when indicated. 4. Incorporates recommendations and / or services of interprofessional team members in plan of care. 5. Communicates with other case managers along the continuum of care for coordination of the needs of the individual if case management involvement is limited by setting. 6. Conveys a positive attitude toward work-related responsibilities as demonstrated by tolerance of fluctuating priorities in a fast-paced environment. 7. Works as a team member within care coordination and Keck. 8. Supports the needs of the department with other duties as assigned and / or delegated.Performs other duties as assigned.Required Qualifications:Req Master’s degree Graduate from an accredited school of Nursing (MSN).Req 5 years Nursing in an acute care setting.Req Must demonstrate ability to work both independently and cooperatively in a team as needed and follow-up towards the successful completion of assigned tasks.Req Organization/time management skills.Preferred Qualifications:Pref 1 year Case Management in an acute care or outpatient setting.Required Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Nurse Practitioner – NP (CA Board of Registered Nursing)Req Nurse Practitioner Furnisher (CA DCA) Current license to furnish medications in the State of California.Req DEA Certificate Drug Enforcement Agency (DEA) Certificate issued by the U.S. Department of Justice for Schedule II-V controlled substances.Req NP Board Certified Possession of National Board Certification in Nurse Practitioner area of specialty accredited by Accreditation Board of Specialty Nursing (ABSNC) or National Commission for Certifying Agencies (NCCA). ◦ If work in Hospital/Acute Care Setting must have Certification from the American Nurses Credentialing Center (ANCC) or American Association of Critical-Care Nurses (AACN) as an Acute Care Nurse Practitioner (ACNP) or Adult Gerontology Acute Care Nurse Practitioner (AGACNP) upon hire. ▪ (*Grandfathered from Acute Care Certification requirement if hired/transferred prior to 12/2015.)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationAdvanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart Association ◦ ACLS as required by the NPs Job description for NPs in the Hospital/Acute Care Setting and Ambulatory Infusion CentersReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $133,120.00 – $219,648.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Provides department support for the Continuum of Care Team to facilitate discharge planning and ensure appropriate throughput of patients. Works with Case Managers, Transitional Care Coordinator, and Social Workers to ensure discharge plans are communicated to patients and families during hospitalization and post discharge to ensure continuity and identify clinical barriers. Enables a positive patient experience through the discharge process and connection to resources as needed.Essential Duties:Partners with members of the Continuum of Care team both case managers and social workers (RN Case Manager, SW Case Manager) in an effort to provide patients and family members a smooth, coordinated patient transition from hospital to home and/or the next level of care.Partners with members of the Care Coordination team to ensure appropriate communication occurs at the point of discharge so that the patients’ transition is smooth. Provides timely post-acute contact and reinforces post discharge instructions as needed under the direction of the Transitional Care Coordinator.Under the direction and supervision of Transitional Care Coordinator, utilizes multiple referral platforms such as Enso care, e-fax and phone calls etc. to review post-acute referrals. Also reviews discharge instructions and discharge summary to understand patients’ post-acute plan of care and barriers to follow-up. Provides timely follow-up on all referrals.Under the direction and supervision of the Transitional Care Coordinator, participates in post discharge phone calls to patients. Uses scripts and follows the Cipher Health algorithm for communication with discharged patients.Under the direction and supervision of the Transitional Care Coordinator, communicates frequently and directly with clinic physician staff and other post-acute providers as needed for discharged patients with identified needs.Follows established policies and procedures and workflows regarding post discharge phone calls.Communicates the discharge plan, status of plan to members of the Continuum of Careteam, including allied health care team members. Participates in triad huddles and in the provisioning of assignments of the triad team.Contacts post-acute care facilities as directed by the Continuum of Careteam to assess bed availability, submission of referrals, bed-hold days. Utilizes multiple referral platforms such as faxing, Enso care etc. to facilitate referrals.Coordinates all non-clinical aspects of the discharge planning process as assigned (i.e. durable medical equipment, homeless shelters, non-clinical letters, transportation) reporting any psychosocial needs, barriers or challenges to the appropriate Continuum of Careteam member.Communicates frequently and directly with Continuum of Care team members regarding discharge process needs and priorities. Communicates orders received to the appropriate case manager, works with the Triad team for daily assignments and tasks needing to be completed. Hands off tasks and duties not performed.Participates in departmental meetings, including but not limited to staff meetings, daily huddles, triad huddles, and Continuum of Care team meetings, etc.Utilizes tools (i.e. Medicare.gov website, tablets for patient choice, etc.) as needed to provide patients with skilled nursing facilities and/or information on discharge planning resources within 10 miles or as close to the patient’s home as possible.Documents appropriately following departmental standards in the electronic Medical Record.Assists with transfer of patients for lateral and/or acute services.Supports the Continuum of Careteam with arranging transportation using Taxi, Ride Share, ambulance etc.Assists with maintaining and updating current resources (i.e. pamphlets and brochures) for services as needed for post acute care for use by care coordination team.Participates and engages in continuous improvement activities, including huddles and process improvement projects.Follow all departmental standard work and guidelines including the Triad Model of Discharge Planning. Support transitions of care.Develops and maintains positive working relationships with outside post-acute facilities and vendors to promote timely discharge/transfer.Thrives in a fast-paced, multi-faceted team environment, working well with the key stakeholders, meeting tight deadlines, and multitasking a variety of assignments.Strives to support and contribute to the success of the Continuum of Care team’s outcome metrics, key performance indicators and /or departmental goals and objectives.Represents the department in a positive and professional manner.Floating between assignments and between Keck and Norris hospitals is required for management of department needs. On-call, weekend coverage and rotation to manage the discharge needs of the patients within the organization is expected.Supports the clinical process for transfer from one level of care to another as medically indicated by the patient’s needs. Able to apply clinical knowledge to reference InterQual Discharge Screens and clinical stability for discharge/transition to the next appropriate level of care.Completes clinical authorization process for the discharge medications.Performs other duties as requested/assigned by Director.Required Qualifications:Req High school or equivalentReq Specialized/technical training Nursing Completion of an accredited vocational nursing program.Req 2 years 2-3 years’ clinical experience.Req Typing 40-55 WPM. Experience with computer data entry.Req Proficient in Microsoft Office Suite.Req Good organizational skills.Req Strong command of the English language.Req Good customer service skills.Req Ability to multitask and work effectively in a team environment.Preferred Qualifications:Required Licenses/Certifications: Req Licensed Vocational Nurse – LVN (CA DCA)Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $28.00 – $47.75. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Credentialing Coordinator is responsible for assuring that the credentialing of practitioners is conducted in accordance with the Office of Integrated Credentialing/client policies and procedures, entity bylaws/credentialing plan, regulatory agencies, and accrediting bodies. The Credentialing Coordinator performs quality control audits and coordinates the preparation of completed practitioner files, maintains accurate records regarding the processing status of each practitioner, and flags potentially adverse information. The Credentialing Coordinator is responsible for assuring all activities are conducted as scheduled and per departmental standards.Essential Duties:Processes initial credentialing and reappointment applications, reviews for completeness, verifies information through appropriate resources, and processes the applications to Integrated Credentials Committee, as applicable, in a timely manner and as defined in Credentialing Policies and the Medical Staff Bylaws/relevant Credentialing Plan.Review all returned application materials for appropriateness and completeness, insure that documentation of all training and experience for requested privileges is provided and maintain an on-going dialogue with the applicant and other interested parties to assure that applicants are credentialed by their start/reappointment date.Follow up with client Medical Staff Offices, Departments, clients, practitioners and other respondents regarding incomplete/missing information on documents received according to OIC procedures.Maintains paper/electronic credentials files, clinical privilege forms (as assigned) and practitioner databases to insure information contained is accurate and current. Effectively utilizes all software systems to perform essential job functions, adhering to established data entry conventions.Perform electronic, written and telephonic queries to agencies providing primary source information regarding malpractice claims, licenses, certifications, training and affiliations. Assess content of responses to determine any follow up required.Processes reappointment/credentialing applications including gathering OPPE and other quality data, verification of all required elements in accordance with Credentialing Policies and Medical Staff Bylaws, Rules and Regulations, and relevant Credentialing Plan and submitting to appropriate Department Chairs/Chief/designees and committees for review.Monitor receipt of credentialing information and insure that second and third requests are sent within the defined time frame.Review all application documents and responses for appropriateness and completeness, insure that documentation of all training and experience for requested privileges is providedEvaluate the completeness and integrity of initial applicant, reappointment applicant, and annual evaluation files, and determine when all necessary verificatons and required documents have been completed and are present for appropriate chair/chief/designee and committee review.Work closely with the supervisor in identification of reappointment names and datesIndependently make decisions regarding whether information meets OIC, TJC, NCQA, DNV, Title 22, and CMS and relevant bylaws/Credentialing Plan requirements related to content, completeness and timeliness.Ensures maximum confidentiality, accuracy, security, and appropriate access of all data and records, and provides maximum protection from discoverability of all information.Responsible for obtaining approval signatures on applications and delineation of privileges forms prior to presentation at relevant Integrated Credentials Committee, as applicablePrepare completed, accurate practitioner credentials files for delivery to clients.Participates in facility/credentialing preparation for site visits and licensing/accreditation surveysParticipate in preparation for and support of internal and external audits of OIC processed filesInform the supervisor of quality and practitioner credentialing issues of concern on a regular and timely basis. Flags potentially adverse information through analysis of application and verifications for competency/care concerns and brings forward to supervisor’s attention.EXPIRABLES MANAGEMENT, as required. Responsible for managing the expiring documents process prior to updating the provider database. Verifies current license, malpractice insurance, DEA, board certification, and other applicable certifications, as required. Contact practitioner prior to expiration of doucments, notified department coordinator/administrator and/or facilities of pending expiriations Process includes accurate data entry and image scanning. Sends notifications of provider expired credentials to OIC supervisor, medical staff clients, hospital departments, provider’s department coordinatore, provider’s chair/chiefONGOING MONITORING, as required Reviews all applicable State Licensing Board Reports (all boards for which we have credentialed providers) monthly to determine whether any unfavorable actions were taken, including but not limited to Medical Board of CA, Osteopathic Medical Board, Dental Board of CA, Board of Registered Nursing, Board of Pharmacy, Clinical Psychology, Physical Therapy Board, Occupational Therapy Board, etc. Notifies supervisor of any Red Flag reports identified. Prints hard copies of Red Flag Information. Maintains electronic and/or paper copies of State Licensing Board Reports each month for future review and reference. Reviews OIG, EPLS and Palmetto reports on a monthly basis and maintains copies of the reports for future review and reference. Notifies supervisor of any Red Flag reports.INITIAL APPLICATION AND REAPPOINTMENT APPLICATION DISSEMINATION, as required Processes requests for initial applications from clinical departments. Sends out reappointment application packets 6 months in advance of reappointment date.OTHER, as required Answer all incoming calls in a timely manner, provides courteous and professional phone support Office Maintenance – Orders and maintains office supplies; coordinates care and maintenance of departmental space and equipment. Stores old files, scans, and destroys confidential documents according to departmental policies. Provides and maintains a file system that allows for easy retrieval of information. Works collaboratively in dissemination of provider data across the enterprise and externally as needed, including, but not limited to: IT, Quality & Outcomes, Compliance, Pharmacy, Call Center, HIM etc. Meeting Scheduling – Coordinates meeting dates and times with all participants. Arranges for conference rooms or other meeting locations, audio-visual equipment, or catering services as needed.Completion of User Provisioning forms that are forwarded to IT for USC Care approved initial applicants, as applicable.Attends and participates in new practitioner/resident orientation events with OIC supervisor, as requested.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Knowledge of Joint Commission, DNV, AAHC, and NCQA standards, Title 22, and CMS regulations pertaining to the organized medical staff, preferredReq Knowledge of medical staff principles, practices, quality assessment, performance improvement functions, and legal concepts related to the organized medical staff, preferredPreferred Qualifications:Pref Bachelor’s degree Degree in related fieldPref 5 years Five years’ experience as a credentialing professional preferredPref Experience in medical group credentialing/provider enrollment.Pref Hospital or multi-entity credentialing experience.Pref Certified Professional in Medical Services Management (NAMSS) Valid CPMSM or CPCS certification by the National Association of Medical Staff Services strongly preferredRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $29.00 – $45.20. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

To maintain a clean, attractive, and safe hospital environment for patients, staff, and visitors through a systematic application of cleaning procedures.Essential Duties:Maintains established orderliness, cleaning, and safety standards set by the department.Complies with proper patient room cleaning policies.Properly dispose of: • Trash • Empty Container • Packing Boxes • Biohazard / Medical Waste • HIPAA Information • Biohazard • Pharmaceutical • Batteries • And any other hospital-generated wastePractices Infection Control Standards/RequirementsScrubs, refinishes, burnishes, and cleans carpets/chairs in public, ancillary, patient, surgical, and office areas of the facilityDusts, mops, and cleans public, ancillary, patient, surgical, and office areas of the facilityCompletes high and low dusting on vertical and horizontal surfaces following departmental proceduresObserves and reports items and equipment in need of repair to appropriate person.Cleans and disinfects all fixtures in public, ancillary, patient, surgical, and office areas of the facilityAccording to Department policy cleans, disinfects, and replenish supplies in restrooms in both public and patient areasRemoves and replaces sharps containers, pharmaceutical, and biohazardous containers according to hospital policyResponsible for documenting performed tasksDemonstrates behavior that supports the USC University Hospital missionAttends required Orientation and Training SeminarsDemonstrates respect and positive interpersonal skills with patients, clients, the public, managers, co-workers – a team playerAny additional duties as assigned.Required Qualifications:Req 6 – 12 months Customer Service experience in a team-oriented, high-volume, fast-paced, guest-centric environment ORReq 6 – 12 months Healthcare Housekeeping, Hotel, or Hospitality experienceReq Ability to read and write Basic English.Req Demonstrate excellent customer service behavior.Req Able to function independently and as a member of a team.Preferred Qualifications:Pref High school or equivalentRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $17.00 – $28.92. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Supervisor possesses recognized leadership and sound clinical skills and will actively assist the Clinical Director of Perioperative Services and the Business Director of Perioperative Services in coordinating clinical related activities. The Supervisor supervises staff in an effective and efficient manner. This position handles disciplinary actions for staff and supervises the Clinical Coordinator with staff schedules and the logistics of the operating arena.The Pre/PACU Supervisor is a leader with sound clinical skills and actively assists the Clinical Director/Manager of Perioperative Services in coordinating both clinical and operational duties. The Pre/PACU Supervisor supervises Pre-op and PACU staff and Clinical Coordinators in an effective and efficient manner. This includes creating staff schedules, contributing toward department goals, and participating in necessary disciplinary actions for staff and supporting logistics of the operating arena.Essential Duties:Coordinates and integrates various clinical resource management activities on intradepartmental,Interdepartmental and hospital wide levels.Hands on supervisor. Works inside the red line.Assists surgeons with satisfaction of equipment, supplies and staff.Establishes and maintains performance improvement and quality control activities which support theDepartment and the hospital.Keeps staff’s licenses, certifications, fire card and annual health assessment’s up to date.Assists Clinical Coordinator with daily staffing schedule.Assists with staff evaluations. Plans for provision of services through appropriate levels of qualified,Competent staff.Supports and mentors Coordinators and staff.Provides for orientation, training and continuing education of staff.Monitor space/resource requirements and utilization of outside resources.Assists with KRONOS time keeping.Proactively implements and maintains systems/protocols to improve operations.Completes eSRM reports.Is a team player.Displays a positive attitude.Performs other duties as assigned.Required Qualifications:Req Bachelor’s degree Degree in Nursing (BSN)Req 3 years in an pre/post-up and understands departmental operations.Req Demonstrated ability to effectively work with physicians, staff, and patients.Preferred Qualifications:Pref Master’s degree Degree in Nursing.Pref Certified Post Anesthesia Registered Nurse – CPAN (ASPAN) highly recommended within 1 year of hirePref Certified Ambulatory Perianessthesia Nurse – CAPA (ASPAN) highly recommended within 1 year of hireRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart AssociationReq Pediatric Advanced Life Support (PALS) Healthcare Provider from American Heart AssociationThe hourly rate range for this position is $53.00 – $87.45. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to a specific population of patients. The perioperative registered nurse uses the nursing process, designs, coordinates, and delivers care to meet the identified needs of all patients during perioperative phase. Perioperative nurses possess and apply knowledge of procedure and patient’s intraoperative experience throughout the patient care continuum. Perioperative nurse assesses, diagnoses, plans, intervenes and evaluates the outcome of interventions based on criteria that criteria that support a standard of care. Perioperative nurse addresses the impact of the surgical experience on the patient’s physiological, psychological, sociocultural and spiritual responses. Perioperative nursing role and activities performed during the preoperative, intraoperative and postoperative phases of the patient’s surgical intervention. Perioperative nursing includes, but is not limited to: Peer education and patient/family teaching; support and reassurance; advocacy; control of environment; efficient provision of resources; maintenance of asepsis; monitoring physiological and psychological status; management aggregate patient needs; supervision of ancillary personnel; preoperative exploration, validation of current and future practices; integration and coordination of care across settings and among disciplines, collaboration and consultation.Essential Duties:Adherence to Universal Patient Safety Goals in all areas of practice.Adheres to safety standards of labeling medication on and off the sterile field.Consistently transfers scientific knowledge in applying the nursing process. Formulated care plan Direct/indirect care.Performs skills essential to nursing action to be taken.Delegates tasks to others based on scope of practice, preparation, capability.Evaluates effectiveness of care and modifies plan by observation and interpretation of information.Acts as advocate by initiating action to advance plan of care and initiates and supports change decisions.Ensures electrical/laser/ radiology safety.Ensures intraoperative MRI safety.Correct site surgery / surgical time out standards (Universal Protocol) are followed.Performs autoclave/Steris operation correctly with appropriate documentation.Communicates information to all staff using SBAR in hand off communication in all areas and regarding patient care and patient flow.Accurately documents patient charges, implant records, pathology specimens, and preoperative record in a timely manner.Accurately utilizes Cerner system in documentation, updates preference cards as needed.Adheres to policy for instruments/sponges/sharps count.Practices according to USCUH collaboration principles and demonstrates respectful teamwork and delegation.Follows policies, Title 22 and JCAHO Standards.Participates in development of professional practice, i.e., Nursing committees, research, policy development/review, unit based improvement projectsDemonstrates knowledge about current policies and shares awareness about new trends/technology.Demonstrates current knowledge of surgical anatomy and surgical procedures and applies that knowledge in preparing equipment, supplies and instrumentation for assigned procedures.Maintains specialty carts on a continuous basis. Supplies are maintained at par level, organized, cleaned, outdated. Assigned staff is a resource to others for the specialty cart.Surgical suites are organized and prepared daily (OR, run room, hallway, carts)Facilitates the smooth flow of the surgical intervention (i.e., prepares for the procedure with updated preference cards, knowledge of instruments and Equipment)Participates in hospital and departmental wide PI activitiesPerforms other related duties as assigned.Required Qualifications:Req Bachelor’s degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year Operating room nurse in an acute setting immediately prior to application.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Preferred Qualifications:Pref Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart AssociationRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing) Valid California Registered Nursing licenseReq Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $52.24 – $85.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.