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Radiation Therapist delivers ionizing radiation as prescribed by the Radiation Oncologist to restore and enhance the quality of life, eradicate or diminish disease and maintain health. The Radiation Therapist performs simulations, schedules patient treatment, and completes associated billing. The radiation therapist will be hired for the satellite radiation oncology locations and may be asked to help at any of the satellites if needed.Essential Duties:Provides Radiation Therapy services by contributing as an essential member of the Radiation Oncology treatment team through provision of quality care of each patient undergoing a prescribed course of treatment.Performs skillfully in extreme, life-threatening emergencies: rapid grasp of the problem contingency management rapid matching of demands and resources in emergencies involving patient or equipment applies in treatment delivery.Participates effectively in the Therapeutic team approach to provide optimal treatment and follows appropriate procedures for setups.Resolves problems, disputes, complaints and criticism in a timely manner, informs that manages of any problems.Uses ARIA and all paperless items properly, effectively, and efficiently.Facilitates the continuity of care through the communication of information to all team members.Coordinates and meets multiple patient needs and requests; sets priorities and helps to coordinate appointments among multiple departments.Coordinates daily activities so as to devote complete attention to all necessary tasks involved in the treatment delivery.Evaluates and assesses daily, the patient’s physical and psychological responses to treatment and refers patients for appropriate management when indicated.Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served (Adolescence, Adult, and Geriatric). This is to include principles of growth and development, assessment of data reflective of the patient’s status, and interpretation of information to identify patient requirements relative to age specific needs.Maintains values congruent with the profession’s code of ethics and scope of practice as well as adhering to national institutional and/or departmental standards, policies and procedures regarding treatment delivery and patient care.Maintains current state/national certifications in Radiation therapy.Demonstrates respect for confidentiality of medical records and privileged knowledge.Applies principles of Radiation protection at all times.Completes all clinical competency in place annually.Follows all policies & procedures set in placePerforms daily and periodic quality assurance checks and related results, detects equipment malfunctions and takes appropriate action.Effectively monitors daily schedule on all modalities and makes appropriate adjustments with schedule to properly treat with proper staffing.Completes all patient time-outs.Effectively & efficiently communicates with Radiation Oncologist, Physics, and Supervisor involving any issues or delays.Promotes positive interpersonal relations that contribute to high moral with the department by establishing a good working rapport with team workers.Responds to the needs of the department by accurately performing the daily billing and assures that all procedures performed are properly accounted for.Participates in cross training activities.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate from an accredited school of Radiation Therapy Technology. *New Graduates will be considered.Req Specialized/technical training Completed a 2 or 4-year program in radiation therapy or a degree in radiography combined with a certificate program in radiation therapy.Req Experience with Varian Machines, preferred Varian TruebeamReq Experience with Varian EMR, preferred ARIA 15.6Req Must have knowledge of basic dosimetry, MLC, CT Simulation, and IMRT.Req Strong technical skills, with a work ethic that inspires others.Req Excellent verbal and written communication skills.Preferred Qualifications:Pref 1 year One year of experience as a Radiation Therapist.Pref Bilingual in one of the threshold languages is highly desirable: Korean or Spanish.Required Licenses/Certifications: Req Certified Radiologic Technologist (CA DPH)Req Radiation Therapy (ARRT)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $53.00 – $87.45. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Patient Care Technician (PCT) provides nursing staff support in the areas of patient care delivery, clerical functions, and organization of the unit environment, as well as set-up and maintenance of equipment. The emphasis on each of these areas will depend on the unit assignedEssential Duties:Patient Satisfaction: • Responds to patient call within 10 minutes. • Anticipates pts needs • Proactively makes rounds to reduce patient calls • Maintains positive behaviors toward patients and visitors • Smiles and is pleasant during all interactions • Provides RN with necessary data related to patient assessment. • Contributes input into the patient’s plan of care and accurately implements interventions on the patient’s plan of care, in collaboration with the RN.Performs essential skills which contribute to positive patient outcomes per routing, MD orders, and RN direction • Vitals • Daily weight • I & O • Hygiene: bath, peri-care, oral care, HS care, hair care • Maintains clear and organized patient rooms • Assist with meals/feeding • Ambulation/mobility; turn bed patients every 2 hours, transfers from bed to chair • Provides fresh water at beginning and end of shift and prn • Appropriately prioritizes patient needsSafety: • Ensures safe physical environment and ensures safe operation of patient-care equipment • Call light/telephone with reach • Floors clear of fall hazards • Maintains uncluttered and easy access to bathroom, ambulation, and emergency equipment. • Commodes • Walkers • Shower chairs • IV poles • Beds • Tables/ChairsDocumentation • Documents all care provided, including vital signs, intake and output, meal percentages, equipment used, and patient care.Communication: • Makes presence known before entering a room or private area • Identifies/introduces self to patient and visitors • Explains plan of care to the patient • Does not engage in inappropriate discussions regarding other patients and unit operations • Knows and utilizes all computerized systems to send messages, document care, and communicate patient/unit needs to various departments. • Knows and follows line of communication within the department. • Reports to RN/Charge Nurse pertinent information/significant change in patient condition/patient and family concerns and patient refusal of care in a timely manner. • Reports to RN/Charge Nurse patient’s inability to perform self-care and describes actions taken which were ineffective. • Actively collaborates with the RN at the beginning and throughout the shift regarding patient care and data collection.Regulatory agency i.e.: • Ensures that the unit is in continuous survey readiness • No food/drink in nurses station • No open containers in patient pantry • No outside food in patient refrigerator • No boxes etc. or floor • Staff refrigerator kept clean • Linens covered at all times • Keep fire door closed • Maintain clean/tidy nurses station, locker room, pantryMaintain patient confidentialityEnsures confidentiality of patient records and other written informationPerforms other related duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate from an accredited Certified Nursing Program. (*Grandfathered from CNA Certification requirement, if hired/transferred prior to 8/2016.)Req Ability to communicate effectively in English both verbally and in writing.Preferred Qualifications:Pref 1 year Experience in a health care settingRequired Licenses/Certifications: Req Certified Nursing Assistant (CA DPH) *Grandfathered from CNA Certification requirement, if hired/transferred prior to 8/2016.Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $18.20 – $30.97. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients. The Registered Nurse is accountable for the coordination of patient care and education to the patient and family in accordance with the standards, policies, and practices in a compassionate, supportive, and therapeutic environment.As an integral part of the multidisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients and their families in the outpatient setting.Essential Duties:Follows policies and procedures: demonstrates ability to access online manuals and referencesTransfers learned scientific knowledge into practical application in applying the nursing processASSESSMENT Appropriately completes nursing assessment and screening upon patient arrival at each appointmentDIAGNOSIS Interprets assessment information and formulates nursing diagnosisPLAN Maintains problem list, medication list and allergies listINTERVENTION Administers medications as ordered and completes re-assessments as indicated Completes patient care procedures correctly per policy Delegates tasks based on others’ scope of practice and competency Acts as patient advocateDOCUMENTATION Documentation is complete and correct on all encounters Assessment and screening at each appointment including pain scale Consents signed for all invasive procedures Ensures medication list is current and completeEDUCATION Provides patient and family education as needed based on diagnosis or treatment planEQUIPMENT Maintain B/P machine Maintain Bladder scanner Maintain EKG machine Maintain Steris and supporting logs Maintain O2 pulse oximeter Correctly identifies and notifies appropriate department about defective equipmentCOMMUNICATION Communicates effectively with all members of the healthcare team including the patient and family by: Clinic to floor or DH report for urgent patient care situations Appropriate patient/family interactions Effectively triages phone calls Utilizing e-mail system SBARORGANIZATION Manages time effectively. Able to organize and prioritize responsibilities Takes meal breaks without incurring overtimeOBSERVES REGULATORY AGENCY REQUIREMENTS: National Patient Safety Goals Uses two patient identifiers Does not use unapproved abbreviations Uses procedural time out Uses appropriate communication between providers Completes medication reconciliation Maintains audible alarmsHazardous waste management Biohazard Medication Sharps ChemotherapyHIPPA OSHA requirements (ie. No food or drink in clinical areas) JCAHO (continuous survey readiness Critical values are written, read back and shared with appropriate provider Dictated orders are written down, read back for validation, signed, timed and dated Maintains a safe work environment for self and othersQUALITY MEASURES Identifies and participates in data collection and process improvementsPROFESSIONAL DEVELOPMENT Participates in professional hospital/nursing activities Relief charge nurse Nursing committees/councils Journal club Educational workshops Membership in ONS Assist in the development or updating of patient education materialsAccepts and completes additional duties as assignedBonus Points Professional certification Other:Performs other related duties as assigned.Required Qualifications:Req Bachelor’s degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 6 months Experience working in oncology as a registered nurse required.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Req Committed to excellence in patient care and customer service.Req Demonstrates ability to work independently with minimal direction and supervision.Preferred Qualifications:Pref Ambulatory and/or oncology experience preferred.Pref Specialty Certification Specialty certification in oncology is preferred.Pref Oncology Certified Nurse – OCN (ONCC)Required Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Chemotherapy Certification Obtain Chemotherapy and Biotherapy Provider Card within 6 months of hiring.          The hourly rate range for this position is $52.24 – $85.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As a Medical Assistant I, the incumbent will provide support to medical care providers in an outpatient/clinic setting such as, but not limited to, room patients, set up equipment and instruments, assist providers with performing, exams and procedures, cleans and stocks exam rooms, and provides proper documentation in electronic patient chart. Additionally, patient-care duties include recording systemic history, obtaining pertinent vitals, performing appropriate diagnostics, and preparing/assisting with minor procedures. Assist with administrative duties including patient follow up calls, prescription refills, clinic preparation, file preparation, appointment scheduling, submission of billing, insurance verification, sending dictations, and insurance verification. The medical assistant is also responsible for keeping the provider moving in the office and will be expected to provide some patient education. Daily interactions with staff, supervisor, and doctors, as well as periodic meetings with departmental leader(s). Incumbent is expected to work with minimal supervision; periodic and regular progress checks are performed to evaluate and adjust workload accordingly.Essential Duties:Clinical DutiesAccurately document, record, and update patient’s medical history, and all other medical information as requested by provider, in electronic and/or paper medical record.Perform all necessary tests for providers to adequately diagnose patients.May perform screening tests, including vision, EKG test, pulmonary function test and other tests within scope of practice as ordered.May perform laboratory duties to include, e.g.; drawing blood, obtaining blood specimens for testing, urine analysis, and urine and throat cultures as needed and ordered.May administer immunizations, injections and medication, within scope of practice and as per provider’s orders, and complies with immunization and medication administration handling and storage policy and procedure.Provide assistance to physicians during minor surgical procedures by setting up instruments and medications, responding to physician needs during procedure and prepare instruments after procedure for reprocessing.Process patient requests for medication refills including contacting pharmacies to order prescription refills. Determine the need for physician review of prescription refills.Be willing to be trained and use newer technologies (training will be provided).Assist and educate patients on how to take their medications.Handle daily schedule to assure that patients are seen at proper intervals.Maintain equipment and supplies for patient examination rooms. This includes dating topical medications and removing expired materials.Properly clean/disinfect instruments and equipment routinely.Prepare the necessary supplies for diagnostic testing, exams, and procedures.Provide basic maintenance of all clinic equipment.Ensure instruments and devices are clean, fully functional, and sterilized if necessary.Ensure rooms are stocked daily with medications and supplies, place orders as necessary and appropriate.Consult with physician concerning test results and alert physician to positive test results or test abnormalities.Report patient concerns, symptoms, reactions, and changes to licensed clinic personnel.Serve as liaison between the medical staff and patients to answer questions, coordinate patient care, and/or provide patient education.Monitor and track work requests.Perform all tasks in a safe manner in compliance with organizational safety policies and according to applicable regulations; maintain a neat workstation and environment.Maintain confidentiality of all records and information related to patients, physicians, employees, the University and in related interests.Obtain, document and update in appropriate system(s) all necessary patient information.Provide technical support services where needed.General Administrative DutiesTriage patient issues to achieve timely resolution. Resolve patient problems related to such matters as billing, coordination of patient tests, appointments, and/or medical records.Respond to patient messages and/or voicemails, same day.Respond to requests by doctors and technical staff during clinic. Make phone-calls as requested and obtain records as needed.For cancellations and no-shows, follow appropriate steps as per policy.Maintain clinic/patient flow, balancing patient registration requirements, patient appointment times, and non-appointment activities.Serve as a liaison between outpatient clinics and programs in administrative matters. Help to maintain a therapeutic atmosphere by providing a supportive interface between patients, providers, and staff.Assist providers in performing schedule changes.Review active worklist(s) and address patient account needs.Always maintain and protect patient confidentiality.Keep clinic and patient reception area(s) organized and neat.Maintain adequate levels of front and back-office supplies.Assist with abstracting, scanning, and cataloging paper records into the electronic record.Support and participate in department huddles and team meetings.Demonstrate KNOWN service standards.Greet Patients and Perform Check-In/Out ProcessInterface with electronic medical records and scheduling system(s).Provide excellent customer service.Verify/update demographic and insurance information.Confirm/obtain Primary Care Provider and Referring Provider information.Scan insurance/ID card(s) and any other pertinent insurance material(s).Explain consent/HIPAA forms and noncovered services forms to patient and obtain patient’s signature(s) on all relevant forms.Assure patient has completed patient questionnaire(s), as needed.For managed care patients, assure that preauthorization is present, when needed, and that preauthorization is accurate.Accurately collect co-payments/deductibles and patient’s fees for services via check, cash, or credit card and document, per protocol.Arrive patients using the proper registration system(s).Politely inform patients of possible delays relating to their appointments.Collate chart appropriately.Perform patient encounter in computer system(s).Schedule future appointments, procedures, ancillary testing and/or enter recalls as indicated by patient’s provider(s).Provide disposable dark glasses (i.e., mydriatic specs) for patient’s that have been dilated.Make calls for patient transportation, upon appropriate patient request.Perform all tasks in a safe manner in compliance with organizational safety policies and according to applicable regulations; maintain a neat workstation and environment.Maintain confidentiality of all records and information that pertains to patients, physicians, employees, the organization and in related interests.Perform other duties or projects, as assigned, or requested.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate of an approved Medical Assistant Certificate/Diploma program.Req Ability to work with an electronic medical record (EMR)Req Ability to analyze clinical and administrative information and determine appropriate course(s) of action to resolve conflicts and discrepancies.Req Ability to interact effectively with patients, staff, and physicians.Req Ability to multitask effectively.Req Ability to work as a team member in hospital operations/ambulatory services setting.Req Ability to work with Microsoft Word & Excel software.Req Ability to write concisely and clearly, edit, and proofread to ensure grammatically correct and factual correspondence.Req Demonstrate professional and effective work skills to handle all responsibilities within a fast-paced, high pressure setting.Req Knowledge of the operations and maintenance of patient-related testing equipment.Req Skill in acquiring accurate medical histories.Req Strong organizational and follow-up skills.Req Working knowledge of basic medical terminology and diseases.Preferred Qualifications:Pref 1 year Experience in outpatient or ambulatory clinic settingRequired Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Scheduler performs clerical and communication functions in the department/clinic. She/He schedules patient appointments and provides courteous reception in the department/clinic. He/She answers phones and registers new patients. Various office duties including but not limited to filing and sorting. Reviews new patient referrals/authorization for adequate coding. Performs new patient registration, insurance verification, and scheduling as necessary. Must work with any and every physician in the Department/Clinic.The Scheduler will be the first point of contact for all patients providing a consistent superior customer service experience in accordance with the Center’s mission and vison. This position demonstrates excellent customer services techniques, meets and greets patients; answers patient calls; identifies and clarifies patients’ needs and desires, confirms patient’s identity and eligibility, obtains required signatures from patients, schedule patients for appointments, and answering patient’s questions.Essential Duties:Acts as the positive “face” of the Health Center as the main point of contact for participants and familiesSupport center operations by greeting and checking in patients at the front desk, scheduling appointments, and other front desk functionsSchedules appointments, confirms patient availability and properly reviews appointment date, time, location, and provider name with caller for accuracyAct as an advocate/liaison for patients and the Health Center and continuum of care as appropriateAnswer telephone promptly and in a polite professional manner. Direct calls to other departments as needed.Use sound judgement in handling calls, especially with upset patients. Understanding of when to escalate calls.Maintain all delegated worklists (tasks) through the electronic medical recordEffective, efficient and safe use of equipment.Handles patient requests and questions appropriatelyProvides benefit plan and eligibility information to participants, providers, unions, employers and othersAdheres to the Culinary Health Center and Jayakumar NV PC policies and procedures.Perform duties as care coordinator when assigned.Other duties as assigned.Required Qualifications:Req High school or equivalentReq Understanding of medical terminologyReq Ability to interview patients and interface with physicians, nurses and other professional staff.Preferred Qualifications:Pref 1 year One (1) year working in a customer service (preferably in a medical environment).Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $17.50 – $27.01. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Coordinator/Navigator position is a Registered Nurse with recognized leadership abilities and sound clinical skills who will actively assist the physician in the day to day activities and care of the patient. This position helps to facilitate appointments with specialist and support services, provides patient and site-specific education and maintains appropriate communication with the medical, clinical and support staff as well as the patient and family. The position works with surgeons, oncologists, hospital departments, and out-patient services to facilitate scheduling of diagnostic and treatment procedures, physician appointments, as well as supportive care. This position will maintain, develop, and coordinate multidisciplinary prospective treatment conferences, whether as a complement to a clinic or a standalone collaborative forum. Demonstrates proficiency in delivering care to patients and participates in related continuing education. Executes leadership in the following areas: Direct/Indirect Patient Care, Support of Systems, Research, Education, and Professional Leadership. He/she works collaboratively with the nursing staff, medical staff, educators, managers, and all members of the health care team to accomplish the responsibilities outlined below.The Nurse Navigator position is a Registered Nurse with recognized leadership abilities and sound clinical skills who serves as a patient advocate in the provision of personalized care coordination across the healthcare continuum. This position helps to facilitate appointments with specialist and support services, provides patient and site-specific education and maintains appropriate communication with the medical, clinical and support staff as well as the patient and family. The position works with physicians, advanced practice providers, ambulatory staff, hospital departments, and out-patient services to facilitate scheduling of diagnostic and treatment procedures, physician appointments, as well as supportive care. This position will maintain, develop, and coordinate multidisciplinary prospective treatment conferences, whether as a complement to a clinic or a standalone collaborative forum. Demonstrates proficiency in delivering care to patients and participates in related continuing education. They execute leadership in the following areas: Direct/Indirect Patient Care, Support of Systems, Research, Education, and Professional Leadership. He/she works collaboratively with the nursing staff, medical staff, educators, managers, and all members of the health care team to accomplish the responsibilities outlined below. Must have strong communication skills. This position will be a key leadership member of our cancer program at the Joint Venture between Keck Medicine of USC and Henry Mayo Newhall hospital located in Santa Clarita, CA. This position will help lead initiatives that increase access to high quality cancer care in the Santa Clarita and surrounding areas. Candidates should have the ability to design, plan, and carry out initiatives across diverse teams and engage key stakeholders. This position will report to the administrative director of the joint venture and work closely with the medical directors, physicians, clinical and administrative staff both at USC and Henry Mayo Newhall Hospital.Essential Duties:1. Collaborates with the oncology care teams and acts as “point person” to navigate patients throughout their cancer journey.2. Directly performs or orders appropriate diagnostic studies and interprets finished results.3. Calls new patients in advance of consults/procedures/start of treatments to provide required patient education as appropriate and identify any barriers to accessing care.4. Coordinates consults with physicians and appropriate services such as social service, nutritional services, case management, transportation, radiology etc.5. Identifies records pertinent progress of patients, updating and summarizing charts, changing orders when appropriate and notifying the responsible physician of changes in the patient’s condition.6. Initiates and coordinates patient/family teaching regarding patient care and follow – up including diagnosis, treatment plan, medications and medication side effects, procedures, and clinical trials when applicable.7. Oversees patient flow through the continuum of care including test scheduling, surgical scheduling, assisting through the admitting process.8. Initiates patient survivorship logs and actively maintains patient tracker to ensure compliance with care team recommendations and adherence to follow-up, including active surveillance.9. Manages the Henry Mayo Newhall Hospital tumor board meetings, providing administrative support as needed including helping review/compile case submissions, act as a moderator, and compile case summary notes to be sent to patients and members of the care team.10. Assists in identification and support of admitted cancer patients for the JV as needed; serving as a resource for in-patient care and providers, for discharge planning and following up with patients after discharge to ensure compliance of the discharge plan.11. Participates in cancer screening initiatives across the hospital and affiliated clinics, including education of providers and patients on role of screening and following up on possible cancer related findings.12. Arranges for clinical services, evaluates clinical data, participates in clinical/ patient rounds, and triages clinical questions/ concerns to the appropriate resource.13. Coordinates urgent and emergent transfers.14. Participates in quality improvement initiatives and projects as requested including tracking number of referrals and measuring outcomes.15. Collaborates with the care team to help organize & promote support groups.16. Provides support for patients in end-of-life care (including resources for POLST, Advanced Directive).17. Coordinates and collaborates with other Nurse Navigators in various divisions and departments to effectively coordinate care of all identified patients.18. Performs other duties as assigned.Required Qualifications:Req Bachelor’s degree NursingReq 5 years Five years clinical nursing experience required.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Preferred Qualifications:Pref Master’s degree In nursing field. (completed or in process)Pref 2 years Two years’ experience as navigator in Oncology preferredPref Oncology Certified Nurse – OCN (ONCC) Certification as Oncology Nurse preferred if oncologic focus.Required Licenses/Certifications: Req Registered Nurse – RN (CA DCA)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $110,240.00 – $181,896.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Medication Refill Specialist will work at the Pharmacy Refill Access Center (PRAC) . Under the supervision of a Registered Pharmacist, the Medication Refill Specialist is responsible for processing of incoming refills, either authorizing and sending refills to the patient’s pharmacy or delegating refills to the appropriate Clinician when refills do not meet the written protocols assigned to the medication. The specialist will assure that each refill request fulfills the written protocol for the requested refill before it is authorized. This is a nonexempt hourly position.Essential Duties:Process refill requests received from pharmacies via fax or electronically while complying with a protocol Analyze Electronic Medical Record chart notes and check for presence or absence of required laboratory tests Reviews renewal requests to ensure that the patient has a participating Pharmacy Refill Access Center (PRAC) physician and has documentation of previous or future appointments in the clinic schedule Ensues each refill request has appropriate documentation required to process the refill Appropriately notifies the prescribing provider of any protocol criteria that are not met after reviewing the requested medication. e. Appropriately notifies the correct entities if a patient has not adhered to the laboratory/monitoring parameters established by the prescribing physician for a requested refillProcess refill requests received from pharmacies via fax or EMR with accuracy and attention to fine details The tech will accurately document their Refill requests decisions in the EMR based on provided policies and protocol criteria Quantifies and provides daily counts to the Refill pharmacist supervisor for the following: [10%] Completed faxed refill requests for the day, number of faxes unprocessed for his/her assigned clinic, and how many refill requests came in overnight on the fax machine Positively collaborates with colleagues, supervisor, and customers orally and in writing [10%] Keep records of the number of refills processed and process all refills with attention to details Provides timely refill in accordance to the policies of the program (All Refills to be processed within 48 hours) Understand and follow workflow designed for the Refill center, be able to educate clinic staff and others regarding the Refill process. [5%]Patient Services Update patients of the status of their refill requests via phone or portal if needed. Answers, screens and processes incoming calls or phone messages in a professional manner. Utilizes and adheres to a phone script, clinical decision trees and follows guidelines. Uses independent knowledge within scope of practice to determine if a refill can be renewed or if it needs to be forwarded to the appropriate individual.First Contact Resolution Determines reason for calls and assists callers with their concern with a focus on first call resolution Facilitates routing the issue if unable to resolve it themselves. Escalates the matter to pharmacy manager when needed, requests appropriate information to facilitate effective resolution.Perform other duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduation from accredited Pharmacy Technician School.Req 2 years At least 2 years of experience working in retail. or a Specialty PharmacyReq Skills/Abilities: Ability to be self-motivated and work with minimal supervision, yet able to recognize when appropriate to seek assistance. Ability to perform pharmacy calculations, operate fax machines, photocopier, voice mail system. Previous experience with Electronic Health Record (EHR) preferred otherwise willing to learn, demonstrates computer skills, including Microsoft word, Excel and PowerPoint. Ability to follow written medication protocols, performs refill quantity calculations, double check dose, route for use and direction for use against physician’s documented order in the Electronic health Record before processing refills.Req Knowledge: Familiar with Electronic methods of communication, email, computer messaging.) knowledge or E-prescribing capabilities and limitations. Knowledge or clinic and department policiesReq Other Requirements: Must be able to adapt easily to change. Must be able to work in a team environment that may change or fluctuate. Ability to roll model excellent customer service.Preferred Qualifications:Pref Bachelor’s degree in a health-related field and Advanced degree preferredRequired Licenses/Certifications: Req Pharmacy Technician (CA DCA) Active CA pharmacy technician license (CPhT) in good standingReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $25.00 – $39.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integral part of the multidisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients and their families.Essential Duties:Follows policies and procedures; demonstrates ability to access online manuals.Transfers learned scientific knowledge into practical application in applying the Nursing Process.ASSESSMENT Appropriately completes Nursing Assessment upon patient admission, at each shift and with change of condition. Completes patient acuity by 0200/1400 daily.DIAGNOSIS Interprets assessment information and formulates Nursing Diagnoses.PLAN Develops Plans of Care with individualized interventions. Documents expected/projected patient outcomes. Reviews/Revises/Updates Plans of Care daily based on evaluation and interpretation of patient outcomes.INTERVENTION Administers medication and IV therapy appropriately at prescribed intervals. Completes patient care procedures correctly per policy at prescribed intervals. Delegates tasks based on others’ scope of practice and competency. Acts as patient advocate. Manages restraint use per policy Attempts alternative non-restraint measures first. Assures complete MD order per policy. Ensures MD assessment per policy. Assures patient monitoring per policy. Ensures Restraint Audit Form is completed each shift.DOCUMENTATION Documentation is complete and correct on all flow sheets and chart forms: Admission Assessment Pain scale assessment and reassessment before and after intervention Daily flow sheet Restraint flow sheet Diabetes flow sheet Room/unit orientation Plan of Care Identifies knowledge deficits related to diagnoses and care Uses and provides MICROMEDEX information to patients and families. Educational flow sheet Kardex Care Plan Risk Assessment & Reassessment upon Fall MAR Equipment & Supplies Intra and Inter Facility Transfer Forms Belonging Tracking Form Ensures orders are transcribed and signed off prior to the end of the shift. Completes 12h/24h chart checksEDUCATION Provides patient/family education as needed • Room/unit orientation • Plan of Care • Identifies knowledge deficits related to diagnoses and care Uses and provides MICROMEDEX information to patients and familiesTRANSFER & DISCHARGE • Collaborates with Case Manager and/or physician regarding discharge planning. • Ensures all transfer paperwork is completed. • Ensures belongings are sent with patient.EQUIPMENT Utilizes patient care equipment appropriately and safely according to manufacture guidelines • IV pump • Feeding pump • PCA pump • Epidural pump • Sequential compression device • Wound VAC • Heating pad/pumpCOMMUNCATION Communicates effectively with all members of the healthcare team including patient and family: • Shift to shift report • Physician Rounds • Patient/family interactions • MDP Rounds • Hand-Off reports • Facility E-mail Student/New employee/Contract employeeORGANIZATION • Manages time effectively. Able to organize and prioritize responsibilities. • Takes meal breaks without incurring overtime. • Completes shift on time.OBSERVES REGULATORY AGENCY REQUIREMENTS: • National Patient Safety Goals o Patient identifiers o Unapproved abbreviations o Universal Protocol (Procedural Time Out) o Hand-Off o Medication Reconciliation o Clinical Alarms o Other • Hazardous waste management o Biohazard o Medication o Sharps • HIPAA • OSHA requirements (i.e. no food or drink in clinical areas) • JCAHO – continuous survey readiness o Critical Values § Write Down § Read Back § Follow up o Telephone order § Appropriate § Documented § Signed, Timed and Dated § Stamped § Entered into unit log o Maintains safe practice in the work environment § Correct body mechanics § Electrical safety § Infection Control Procedures § Hand WashingMANAGEMENT OF THE CARE OF MEDICAL SURGICAL PATIENTS • (6N) Demonstrates the ability to manage patients with THA. • (6N) Demonstrates the ability to manage patients with TKA. • (6N) Demonstrates the ability to manage patients with spinal surgery • (6S) Demonstrates the ability to maintain isolation precautions, respiratory and nutrition care specific to cystic fibrosis patients. • (6S) Demonstrates the ability to manage medications and maintain protective isolation precautions for patients with abdominal organ transplants. • (6S) Institutes safety precautions and skin care for patients with hepatic encephalopathy.MANAGEMENT OF THE CARE OF PATIENTS IN THE INTENSIVE CARE UNIT/S • Demonstrates the ability to manage complex critically ill patients. Neurosurgery, thoracic-forgut, gastric bypass, orthopedic. Liver/kidney/pancreas transplants, hepatobiliary. Open heart, heart and lung transplants. • Demonstrates the ability to manage advanced therapeutic modalities. Hemodynamic monitoring. Continuous renal replacement therapy (CRRT, CVVHD). Ventriculostomy, intracranial pressure monitoring. Ventricular assist devices, balloon pumps.MANAGEMENT OF THE CARE OF PATIENTS IN THE STEPDOWN/TELEMETRY UNITS • Demonstrates the ability to manage high acuity patients requiring specialized monitoring and care. Status post open heart, heart transplant, lung transplant. Status post liver/kidney transplants, orthopedics, hepatobiliary, general surgeries. Status post thoracic-forgut, gastric bypass, neurology, neurosurgery. • Demonstrates the ability to manage advanced therapeutic modalities. Ventilator care. Arterial/CVP lines. Ventricular assist devices. Lumbar drains.QUALITY MEASURES Accurately identifies patient that fit Core Measure criteria. Completes Core Measure Documentation. Identifies and participates in data collection and process improvements related to Nurse Sensitive Quality Indicators.PROFESSIONAL DEVELOPMENT Participates in professional hospital/nursing activities Relief Charge Nurse Nursing committees/councils Hospital Teams Unit Based Projects Research Published peer review articlePerforms other duties as assigned.Required Qualifications:Req Nursing Degree in Nursing (BSN)Req 1 year Acute care experience as a Registered Nurse.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Preferred Qualifications:Required Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart Association * Required for Departments: Intensive Care, Step Down, Telemetry. RNs without prior Telemetry or Critical Care experience will be required to obtain ACLS within 180 days or by the end of orientation, whichever is sooner.Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $52.24 – $85.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Patient/Guest Relations Representative is available to provide assistance to our patients, their families, visitors and our colleagues with regard to hospital services and resources in the surrounding community. The Representative is the visible resource available to provide direction and assistance in a professional and hospitable manner, while adhering to the Keck Medical Center’s “KNOWN” Service standards as well as patient privacy standards at all times. He/She will also be responsible for upkeep and cleanliness of lobby areas, work stations and patient consultation areas and will also be available to assist escorting patients to scheduled appointments and assisting with wheelchair escorting daily.Essential Duties:Greets our colleagues, our patients, their families and visitors with a kind greeting following the KNOWN Service Standards.Provides accurate directions and assistance to patients going to physician offices and other Health Science Campus buildings.Provide concierge services including, but not limited to driving directions and information regarding resources in the surrounding community; reservation assistance for lodging, transportation and restaurants; assistance with personal services such as entertainment, shopping, flowers and gift requests; arrange for business services such as banking information, faxing and copying services; transport patient luggage as needed ensuring that it is delivered to the correct person; coordinates taxicab voucher requests accurately and in accordance to hospital policy;Participates in Welcome Rounds for all of our new patients following patient experience protocols.Provides accurate information regarding meeting room locations, hospital parking, visiting regulations, cafeteria hours and hospital services.Coordinates the flow of surgical information between physicians and surgical staff and the appropriate patient family members/guests. Distributes pagers to patient families as needed. Accurately records patient family contact information and distribution of pagersCompletes hourly rounds of the lobbies and patient and family resource centers. Ensures that the first floor public spaces are kept in a condition that is appropriate for the facility.Alerts security of any problems and provides information as needed.Coordinates environment of care services. Coordinate with housekeeping staff to ensure that first floor public spaces and first floor restrooms are kept cleaned. Coordinate with engineering to ensure that the lobby is maintained in a manner that ensures a safe environment.Directs any complaints or concerns to the appropriate hospital personnel in an efficient manner.Alerts the marketing department of the presence of any media personnel and directs all vendors to Materials Management in accordance to hospital policy.Provides wheelchairs as requested following hospital policy.Delivers flowers, mail and packages with accuracy.Distributes visitor passes in accordance to hospital policy.Distributes volunteer meal tickets appropriately and in accordance to hospital policy.Maintains professionalism and confidentiality at all times.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq 1 year in customer service (preferably in a healthcare facility and/or as a Corporate Concierge setting).Req Excellent public relations.Req Demonstrate excellent customer service behavior.Req Demonstrates excellent verbal and written communication skills.Preferred Qualifications:Pref Associate’s degree in a related fieldPref Bilingual English/Spanish.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationThe hourly rate range for this position is $17.50 – $27.01. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC Shoah FoundationWho we areEstablished in 1994 and a part of the University of Southern California since 2006, the USC Shoah Foundation’s core purpose is to give opportunity to survivors and witnesses to the Shoah—the genocide of the Jews—to tell their own stories in their own words in audio-visual interviews, preserve their testimonies, and make them accessible for research, education, and outreach for the betterment of humankind in perpetuity. It achieves this work through the preservation and dissemination of a massive archive of more than 59,000 testimonies, engaging educational programs that reach multiple audiences, innovative academic and related research programs, and technology efforts that ensure that these histories remain accessible and relevant.Position OverviewWith a base at the USC Capital Campus in Washington, DC, the USC Shoah Foundation is seeking a dynamic and experienced leader to launch and direct the new Countering Antisemitism Laboratory (Laboratory) at the USC Shoah Foundation with the initiative to address antisemitism in all its forms. The Director of the Countering Antisemitism Laboratory (Director) will oversee the development, strategic planning, implementation, and expansion of this Laboratory, ensuring it aligns with the Shoah Foundation’s broader mission and goals. Additionally, the Director will build and manage a team of experts to lead the four divisions of the Laboratory.The four divisions are as follows: (1) Testimony Collection; (2) Training & Education Programs; (3) Research Programs; and (4) Online Antisemitism. In the case of the first, the USC Shoah Foundation is building an additional collection of at least 10,000 testimonies of survivors of antisemitic violence since 1945. Our training and education programs will focus on leadership groups, including journalists, civil servants, lawyers, athletes, and university leaders (both students and administration). The research division will focus on practical research for governments and civil society. Finally, the online antisemitism unit will leverage a portion of the technology infrastructure of the institute to study and address antisemitism and related phenomena in online spaces.The incumbent to this role will report to the Senior Director of Programs and work closely with the Finci-Viterbi Executive Director. This position will be based at the USC Shoah Foundation office in Washington, DC with regular travel to the USC campus in Los Angeles, California.This is a three-year fixed-term position with the possibility of extension. Key ResponsibilitiesLead the development, planning, and execution of all programmatic activities, ensuring alignment with the Shoah Foundation’s strategic priorities.Oversee the creation and implementation of educational and training programs aimed at key stakeholders, including university administrators, policymakers, and civil society leaders.Hire personnel responsible for research initiatives, as well as programs, publications, and collaborative projects with academic and non-academic partners.Supervise the development of digital engagement strategies to enhance the initiative’s reach and impact through online platforms.Manage a multidisciplinary team, including setting goals, overseeing performance, and fostering professional development.Develop and implement fundraising strategies in collaboration with the Shoah Foundation’s advancement team to support the initiative’s sustainability.Engage in budgetary and resource allocation decisions to ensure efficient and effective use of resources.Maintain and expand relationships with key stakeholders, including academic institutions, nonprofit organizations, and governmental bodies.Represent the initiative at conferences, workshops, and other professional gatherings to promote its work and forge new partnerships.Collaborate with the Shoah Foundation marketing and communications team to effectively share findings and achievements.The Candidate for Director of the Countering Antisemitism Laboratory will have at minimum: Master’s degree or equivalent combination of education and experience.7 years of experience in program development and management, with a proven track record of launching and scaling successful initiatives.Strong leadership skills, with experience managing teams.Direct experience building, implementing and overseeing complex projects.Demonstrated ability to develop and implement strategic plans and achieve measurable outcomes.Experience with fundraising, budget management, and resource allocation.Excellent communication and interpersonal skills, with the ability to engage diverse stakeholders and build strong partnerships.Strong organizational and project management abilities, with a focus on achieving results.Sensitivity to cultural issues and a commitment to promoting diversity, equity, and inclusion.Willingness to travel up to 20% as needed.Preferred Qualifications:10+ years of experience in program development and management, with a proven track record of launching and scaling successful initiatives.Experience working in the fields of social justice, human rights, cultural awareness, or a related area.Familiarity with digital engagement strategies and the use of technology in program delivery.Experience in an academic or research-oriented environment.Proven track record in securing grants and other funding sources.In addition, the successful candidate must also demonstrate, through ideas, words, and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity, and inclusion, well-being, open communication, and accountability.Application Procedure and Additional InformationResume, cover letter, and brief writing sample are required (may be uploaded as one file). ** Please do not submit your application without these documents.**The annual base salary range for this position is $128,567 – $190,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.To support the well-being of our faculty and staff, USC provides benefits-eligible employees with a broad range of perks to help protect their and their dependents’ health, wealth, and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USC’s comprehensive benefits here.The University of Southern California values diversity and is committed to equal opportunity in employment.Minimum Education: Master’s degree. Combined experience/education as substitute for minimum education Minimum Experience: 7 years. Combined experience/education as substitute for minimum experience Minimum Field of Expertise: Experience developing programs, partnerships, and funding sources. Proven experience in management/leadership roles, overseeing staff and building and maintaining relationships with domestic and international stakeholders. Experience resolving inquiries and complaints, and presenting information to varied audiences and maintain confidentiality. Proven analytical skills, exhibiting fluency in specialized areas. Outstanding interpersonal, oral, and written communication skills, with exemplary attention to detail. Experience in higher education and/or customer service. Proven ability to plan, implement, coordinate and organize program logistics. Demonstrated database/data entry experience. Proven project management and problem solving skills, able to handle multiple timelines, changing priorities, and fluctuating workloads.