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The Patient/Guest Relations Representative is available to provide assistance to our patients, their families, visitors and our colleagues with regard to hospital services and resources in the surrounding community. The Representative is the visible resource available to provide direction and assistance in a professional and hospitable manner, while adhering to the Keck Medical Center’s “KNOWN” Service standards as well as patient privacy standards at all times. He/She will also be responsible for upkeep and cleanliness of lobby areas, work stations and patient consultation areas and will also be available to assist escorting patients to scheduled appointments and assisting with wheelchair escorting daily.Essential Duties:Greets our colleagues, our patients, their families and visitors with a kind greeting following the KNOWN Service Standards.Provides accurate directions and assistance to patients going to physician offices and other Health Science Campus buildings.Provide concierge services including, but not limited to driving directions and information regarding resources in the surrounding community; reservation assistance for lodging, transportation and restaurants; assistance with personal services such as entertainment, shopping, flowers and gift requests; arrange for business services such as banking information, faxing and copying services; transport patient luggage as needed ensuring that it is delivered to the correct person; coordinates taxicab voucher requests accurately and in accordance to hospital policy;Participates in Welcome Rounds for all of our new patients following patient experience protocols.Provides accurate information regarding meeting room locations, hospital parking, visiting regulations, cafeteria hours and hospital services.Coordinates the flow of surgical information between physicians and surgical staff and the appropriate patient family members/guests. Distributes pagers to patient families as needed. Accurately records patient family contact information and distribution of pagersCompletes hourly rounds of the lobbies and patient and family resource centers. Ensures that the first floor public spaces are kept in a condition that is appropriate for the facility.Alerts security of any problems and provides information as needed.Coordinates environment of care services. Coordinate with housekeeping staff to ensure that first floor public spaces and first floor restrooms are kept cleaned. Coordinate with engineering to ensure that the lobby is maintained in a manner that ensures a safe environment.Directs any complaints or concerns to the appropriate hospital personnel in an efficient manner.Alerts the marketing department of the presence of any media personnel and directs all vendors to Materials Management in accordance to hospital policy.Provides wheelchairs as requested following hospital policy.Delivers flowers, mail and packages with accuracy.Distributes visitor passes in accordance to hospital policy.Distributes volunteer meal tickets appropriately and in accordance to hospital policy.Maintains professionalism and confidentiality at all times.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq 1 year in customer service (preferably in a healthcare facility and/or as a Corporate Concierge setting).Req Excellent public relations.Req Demonstrate excellent customer service behavior.Req Demonstrates excellent verbal and written communication skills.Preferred Qualifications:Pref Associate’s degree in a related fieldPref Bilingual English/Spanish.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationThe hourly rate range for this position is $17.50 – $27.01. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC Shoah FoundationWho we areEstablished in 1994 and a part of the University of Southern California since 2006, the USC Shoah Foundation’s core purpose is to give opportunity to survivors and witnesses to the Shoah—the genocide of the Jews—to tell their own stories in their own words in audio-visual interviews, preserve their testimonies, and make them accessible for research, education, and outreach for the betterment of humankind in perpetuity. It achieves this work through the preservation and dissemination of a massive archive of more than 59,000 testimonies, engaging educational programs that reach multiple audiences, innovative academic and related research programs, and technology efforts that ensure that these histories remain accessible and relevant.Position OverviewWith a base at the USC Capital Campus in Washington, DC, the USC Shoah Foundation is seeking a dynamic and experienced leader to launch and direct the new Countering Antisemitism Laboratory (Laboratory) at the USC Shoah Foundation with the initiative to address antisemitism in all its forms. The Director of the Countering Antisemitism Laboratory (Director) will oversee the development, strategic planning, implementation, and expansion of this Laboratory, ensuring it aligns with the Shoah Foundation’s broader mission and goals. Additionally, the Director will build and manage a team of experts to lead the four divisions of the Laboratory.The four divisions are as follows: (1) Testimony Collection; (2) Training & Education Programs; (3) Research Programs; and (4) Online Antisemitism. In the case of the first, the USC Shoah Foundation is building an additional collection of at least 10,000 testimonies of survivors of antisemitic violence since 1945. Our training and education programs will focus on leadership groups, including journalists, civil servants, lawyers, athletes, and university leaders (both students and administration). The research division will focus on practical research for governments and civil society. Finally, the online antisemitism unit will leverage a portion of the technology infrastructure of the institute to study and address antisemitism and related phenomena in online spaces.The incumbent to this role will report to the Senior Director of Programs and work closely with the Finci-Viterbi Executive Director. This position will be based at the USC Shoah Foundation office in Washington, DC with regular travel to the USC campus in Los Angeles, California.This is a three-year fixed-term position with the possibility of extension. Key ResponsibilitiesLead the development, planning, and execution of all programmatic activities, ensuring alignment with the Shoah Foundation’s strategic priorities.Oversee the creation and implementation of educational and training programs aimed at key stakeholders, including university administrators, policymakers, and civil society leaders.Hire personnel responsible for research initiatives, as well as programs, publications, and collaborative projects with academic and non-academic partners.Supervise the development of digital engagement strategies to enhance the initiative’s reach and impact through online platforms.Manage a multidisciplinary team, including setting goals, overseeing performance, and fostering professional development.Develop and implement fundraising strategies in collaboration with the Shoah Foundation’s advancement team to support the initiative’s sustainability.Engage in budgetary and resource allocation decisions to ensure efficient and effective use of resources.Maintain and expand relationships with key stakeholders, including academic institutions, nonprofit organizations, and governmental bodies.Represent the initiative at conferences, workshops, and other professional gatherings to promote its work and forge new partnerships.Collaborate with the Shoah Foundation marketing and communications team to effectively share findings and achievements.The Candidate for Director of the Countering Antisemitism Laboratory will have at minimum: Master’s degree or equivalent combination of education and experience.7 years of experience in program development and management, with a proven track record of launching and scaling successful initiatives.Strong leadership skills, with experience managing teams.Direct experience building, implementing and overseeing complex projects.Demonstrated ability to develop and implement strategic plans and achieve measurable outcomes.Experience with fundraising, budget management, and resource allocation.Excellent communication and interpersonal skills, with the ability to engage diverse stakeholders and build strong partnerships.Strong organizational and project management abilities, with a focus on achieving results.Sensitivity to cultural issues and a commitment to promoting diversity, equity, and inclusion.Willingness to travel up to 20% as needed.Preferred Qualifications:10+ years of experience in program development and management, with a proven track record of launching and scaling successful initiatives.Experience working in the fields of social justice, human rights, cultural awareness, or a related area.Familiarity with digital engagement strategies and the use of technology in program delivery.Experience in an academic or research-oriented environment.Proven track record in securing grants and other funding sources.In addition, the successful candidate must also demonstrate, through ideas, words, and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity, and inclusion, well-being, open communication, and accountability.Application Procedure and Additional InformationResume, cover letter, and brief writing sample are required (may be uploaded as one file). ** Please do not submit your application without these documents.**The annual base salary range for this position is $128,567 – $190,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.To support the well-being of our faculty and staff, USC provides benefits-eligible employees with a broad range of perks to help protect their and their dependents’ health, wealth, and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USC’s comprehensive benefits here.The University of Southern California values diversity and is committed to equal opportunity in employment.Minimum Education: Master’s degree. Combined experience/education as substitute for minimum education Minimum Experience: 7 years. Combined experience/education as substitute for minimum experience Minimum Field of Expertise: Experience developing programs, partnerships, and funding sources. Proven experience in management/leadership roles, overseeing staff and building and maintaining relationships with domestic and international stakeholders. Experience resolving inquiries and complaints, and presenting information to varied audiences and maintain confidentiality. Proven analytical skills, exhibiting fluency in specialized areas. Outstanding interpersonal, oral, and written communication skills, with exemplary attention to detail. Experience in higher education and/or customer service. Proven ability to plan, implement, coordinate and organize program logistics. Demonstrated database/data entry experience. Proven project management and problem solving skills, able to handle multiple timelines, changing priorities, and fluctuating workloads.

Develops and maintains nursing practice standards of care for a specific transplant population. Serves as a liaison and provides consultation and education services to support standards of care. Identifies and resolves clinical issues relating to the transplant patient. Collaborates with staff, the patient, and his/her family concerning patient evaluation and discharge planning. Maintains appropriate documentation for transplant candidacy and post-transplant follow-up care. Coordinates communications with the outpatient transplant population such as transplant clinic visits, community referrals, telephone consultations, outpatient treatments, and subsequent hospital admissions. Develops and coordinates a system to organize the flow of patients from initial referral, through evaluation and education, to post-transplant follow-up and referral back to the community. Participates in collaborative, interdisciplinary research activities related to transplant patients or process improvement activities. Performs related responsibilities as required. This position may require rotating on call responsibilities as needed, including nights, weekends and holidays.Essential Duties:1. Independent coordination of outpatient care of the transplant patient by: • Participate in clinic visits and analyze diagnostic tests • Monitor patient and family’s compliance with medical regimen • Review laboratory and other pertinent data, and initiate appropriate action including communication of findings with attending provider • Identify patient care problems and intervene as appropriate2. Coordinates donor procurement and recipient preparation by • Maintaining waiting list with UNOS • Maintaining communications with transplant team members about the donor and recipient status • Coordinating admission process and preoperative preparation3. Participates in the development of policies and procedures pertinent to the transplant program.4. Participates and develops appropriate educational programs, both formal and informal, for the end stage organ disease patient and family, the nursing staff and the medical staff.5. Serves as a resource person to all staff involved in the care of transplant patients and their families.6. Appropriately communicates to multidisciplinary team members all identified patient and family problems and assist with appropriate interventions as needed.7. Responsible for keeping abreast of regulatory Hospital, CMS, OPTN/UNOS policies, and ongoing clinical education in transplant and evidenced based research.8. Within their scope of practice independently facilitates the evaluation and listing process of the potential transplant patient. Works within the regulatory requirements of CMS and OPTN/UNOS.9. Maintains communication with referring physicians and insurance case managers. Supplies referring physicians and insurance case managers with necessary information and records. Provides education regarding the transplant evaluation, listing and organ allocation process in order to facilitate patient care.10. Database management: • Maintains UNOS waiting list • Completes required TIEDI forms • Maintains and manages internal departmental database • Collects and maintains data during of the transplant process as requested11. Oversees the assignments delegated to support staff, evaluates their performance of given assignments and provides direct supervision in their completion.12. Functions independently within clinical skills and established processes for patient flow.13. Works in collaboration with the multidisciplinary transplant team to provide care for the transplant patients across the continuum.14. Attends the department quality meetings and participates in the department QAPI activities.15. May be required to be on call 24 hours a day and will participate in a call rotation, which includes relaying information to physician staff and facilitate the ongoing care of the patient as well as handling organ offers.16. Adheres to all hospital policies including but not limited to attendance, punctuality and dress code17. Maintains a professional and positive attitude at all time in both patient and office settings18. Performs other duties as assigned.Required Qualifications:Req Bachelor’s degree Nursing BSNReq 2 years Two years Transplant Coordination experience required and for: • Heart Transplant – two years of cardiology experience • Lung Transplant – two years of pulmonary experience • Liver Transplant – two years of abdominal transplant experience • Kidney / Pancreas Transplant – two years of abdominal transplant experience OrReq 2 years OR: 2 years Organ Procurement experience and 2 years critical care experience requiredReq Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Preferred Qualifications:Pref Master’s degree Nursing Master’s Degree in Nursing or in progress, strongly preferred * Master’s Degree in Nursing may be in lieu-of Bachelor’s Degree in Nursing.Required Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing) Active CA RN licenseReq Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $127,570.00 – $190,000.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations

The Administrative Services Coordinator assists department leadership in coordination of administrative services in unit and or other areas as requested. They have duties which include, but not limited to, administrative responsibilities such as scheduling, coordination of calendar, responding to complaints, questions, requests and inquiries) customer relations, clinic processes, insurance verification/authorization, answers phones and directs to appropriate personnel.As a part of the Ambulatory Care Services Float Team, provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. Excellent interpersonal and communication skills to coordinate multiple appointments with many multi-specialty clinical services. Participate in a variety of duties associated with daily clinic preparation process, from customer service, message distribution, procedure scheduling, encounter registration, and referrals management. Must be highly flexible, enthusiastic, have a proactive approach, work efficiently under pressure and work efficiently in a team environment. Must be comfortable with computers and medical terminology. In depth knowledge of major insurance plans and types of coverage provided, including government health programs. Must be willing to travel throughout the Keck Medicine of USC Community (on campus, satellite practices to cover practice integrations, vacations, illnesses, holidays, and leave of absences. Hours may vary depending on assignments. Performs other duties as assigned.Essential Duties:Clerical 1. Has thorough understanding and expertise in the use of computer systems, e.g. Cerner and GE Centricity Business. Demonstrates accuracy and thoroughness in entering information into computer systems. 2. Processes new referrals in a timely manner; this includes obtaining required outside medical records, entering demographic information into computer system, providing medical records to physician / multidisciplinary team for review, verifying insurance and obtaining authorization for visits and procedures. 3. Schedules patient’s evaluation and clinic appointments in a timely manner, and at the request of the physician, while accommodating patient’s needs. This includes but not limited to: laboratories, diagnostic testing and consultations as needed. Fulfills other department scheduling functions per department procedures and protocols. 4. Proactively manages clinic schedules, including reviewing master schedule and anticipating requirements and changes based on activity levels to create a well-managed operational flow and positive patient experience. Essential 5% 5. Gives proper patient instructions, and schedules patient mandatory teaching classes. Preps charts for clinic, selection committee, and tumor board (if applicable). 6. Coordinates scheduling of all surgeries and diagnostic testing for patients which include sending pre-op packets to patients with surgery instructions and compiles letters of medical necessity. 7. Assists in clinic with clerical and scheduling needs including filing and collection of supporting documentation for professional billing. Orders clinical and office supplies and opens and distributes mail. 8. Provides phone coverage as needed. Contacts and distributes messages to medical personnel using a variety of electronic messages including text, voice, and email systems. Reads and responds to email throughout the day. Retrieves and responds to voicemail messages within 24hours per department protocol.Patient Customer Service 1. Utilizes courtesy, compassion, kindness and honesty while interacting with public, patients, and all clinic personnel. Greets patients in a courteous and professional manner. 2. Acts as a single point of contact for patients and caregivers, and takes accountability for their patient experience. Provides information and guidance to patients and caregivers regarding all areas of patient care. This includes but not limited to: scheduling, paperwork, and follow-up appointments. 3. Work independently under limited supervision, takes initiative, deals effectively with constant change, and willingly accepts responsibility. 4. Completes a financial risk assessment and, as indicated, provides assistance to patient/patient families regarding insurance benefits and alternative funding sources, including referral of complex financial or insurance coverage issues to financial counselors or others, such as a designated admitting representative. 5. Provides estimate of patient liabilities to patients, physicians and insurance companies based on guidelines and/or systems provided by the department, including but not limited to: copayment, deductibles, co-insurance, deposits, or prior account balances. 6. Facilitates communication between patient and caregivers, and all members of the care team, including physicians, nurses, lab, etc. Communicates all changes with patient and case information to all involved personnel. Works with various hospital personnel to resolve issues and accommodate patient. 7. Adheres to policies aimed to protect patient confidentiality.Teamwork/Collaboration 1. Demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence. 2. Possesses ability to work independently and in a team setting. 3. Maintains an open line of communication with management and other staff and demonstrates a professional demeanor at all times. 4. Is involved with and keeps abreast of changes within the USC healthcare system.Performs other related duties as assigned.Required Qualifications:Req High school or equivalentReq Proven record of dealing with the public in a customer service role.Req Familiarity with word processing, Microsoft Outlook, GE Centricity Business, Cerner, PBAR, scheduling systems, and navigate the intranet, interpret on-line queries.Preferred Qualifications:Pref Bachelor’s degree Degree in a related fieldEquivalent work experience in customer service and/or medical officePref 2 years Acute care, ambulatory care, or surgical center setting preferred.Pref Knowledge of medical terminology preferred.Pref Proven knowledge of insurance billing, admitting, or registration experience in a hospital or medical office preferred.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)          The annual base salary range for this position is $68,640.00 – $112,370.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Manages all clinical operations under the direction of the Director. Manages clinical and administrative responsibilities of the office, including directing the work of clinical supervisors, administrative and medical staff of the department/clinic. Oversees operations of patient care programs. Directs nursing practice, education, and services. Supervises the utilization of resources and the application of new technological developments in patient care. Performs complex and varied administrative and clinical assignments. Serves as a personal contact for physicians, staff, and outside departments in order to address problems, issues or concerns that require attention.The Clinic Manager is accountability for the quality of patient care, efficiency of operations, and human resources management for the clinics. Patient care services are carried out in partnership with administration, other departments, and medical staff. The Clinic Manager will maintain operational alignment with organizational goals and compliance with regulatory agency requirements. They will manager and lead daily operations of assigned area(s), promote a positive and professional environment, supervise/coach all clinic staff, maintain a stable and productive team, involve staff at all levels in shared decision making, ensure all employee educational requirements are met, lead/facilitate continuous process improvement, actively measure processes and performance, and make data driven decisions. *This position may be required to travel to other community locations as needed.Essential Duties:Financial Management: Responsible for monthly monitoring of financial results, variance reporting and action plans to meet established budget objectives. Reviews and manages income statements Supervises inventory management including purchasing, product selection and supply usage Ensures patient and treatment charge information and related data are accurate and submitted in a timely manner by means of the designated reporting systemRISK Management: Ensures compliance with all policies and procedures in accordance with State and Federal Regulations for patient care and services (HIPAA, CMS, OSHA, CLIA, or other governing services. Maintains Quality Assurance Programs as required by all Keck Medicine of USC policy and procedures. Constantly looks at current processes and procedures and identifies and implements areas of improvement while adhering to HIPAA, JTC< DOH as well as hospital and DCS requirements as deemed. Participates in and leads quality assurance meeting and all applicable in-services Participates and leads in quality assurance cost containmentFacility/Equipment Management: Ensures equipment and supplies are maintained to provide quality care and to ensure the safety of patients and teammates. Identifies and plans prompt corrective action for any issues with safety or equipment and systems Participates in the development and periodic revision of policies and procedures with the Associate Administrator/Regional Operations Director to assure consistent, efficient and safe operation of clinic/programPatient Care Management: Participates in development and revision of policies and procedures with the Director and Associate Administrator to ensure consistent, efficient and safe treatment delivery. Fosters a sense of urgency in teammates that promotes commitment to optimal clinical outcomes, decreased wait times and meets all regulatory compliance for the clinic.Associate Management: Creates, maintains, and communicates efficient and timely employee schedules according to the needs of the clinic. Provides leadership to direct reports: non-clinical staff (support coordinators, schedulers, medical assistants, other) Helps direct reports overcome any organizational obstacles encountered during projects Knows, understands, implements, follows, and communicated to teammates all employment policies and procedures, awards, and other opportunities within USC Ambulatory Care Services)and foster a positive and Keck Culture workforce Plans, organizes and supervises the clinical staff (indirectly) to ensure high quality patient care according to all policy and procedures in partnership with Norris nursing and radiation therapy leadership. Facilitates teammate development, collaborate with direct reports to create professional development goals Maintains familiarity with and communicate to teammates new programs impacting teammates. Addresses teammate relations issues and appropriately and escalate as necessary Provides work direction for department teammates Determines staffing needs, creates pans that promote the most efficient use of all teammates, ensure coverage during all teammate abscesses Utilizes flexing of staff in downtimes effectively while not compromising the clinical needs of the clinic Reports and documents all teammate injuries according to established policy and procedures Knows and understands basic wage and hour laws, Federal, State and local laws and regulations, Medicare, and legislation affecting employment. Reviews and approves timecards of direct reports Tracks overtime, attendance and PTO, illnesses Researches and responds to questions regarding payroll issues. Develops and conducts educational programs to keep teammates up to date on new policies and procedures, new laws, regulations impacting work, and other information necessary to maintain teammate’s knowledge of departmental processes and goals. Maintains and communicates clinic emergency management programs and ability to act swiftly, confidently in an emergency. Knows and follows all Keck Medicine of USC policies and proceduresMarketing: Works with Director and Physician staff to ensure full schedules and services are made available for patient care. Assists in all marketing opportunities that will provide education and access to clinic Works with Call Center to ensure proper communication to center is always updated and accurate for patient care access needsPerform other duties as assigned.Required Qualifications:Req High school or equivalentReq Bachelor's degree in a Related fieldBachelors Degree Preferred: Combined experience/education as substitute for minimum educationReq 5 years Administrative operations experience (preferably 2 years in an acute or ambulatory care setting with at least 3 years’ experience in a lead or supervisory role).Req Excellent people management skills with the ability to motivate and challenge staff.Req Good decision-making skillsReq Exhibits a high frustration and ambiguity tolerance.Req Ability to bridge the gap between administrative demands and clinical needs.Req Excellent skill and demonstrated experience in process improvement.Req Proficiency with Microsoft office (i.e., Excel, Word, PowerPoint).Req Excellent verbal and written communication skillsPreferred Qualifications:Pref Experience managing radiation oncology, medical oncology, or multi-specialty clinicPref Knowledge of insurance authorization billing, admitting, or registration experience in a hospital or medical office.Pref Bilingual is highly desirableRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Basic Life Support (BLS) Healthcare Provider from American Heart Association (Required or completed within first 60 days of hire)The annual base salary range for this position is $81,120.00 - $133,010.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Department of Biochemistry and Molecular Medicine is seeking a Research Lab Technician II to join its team. The Research Lab Technician II will assist Dr. Suhn Rhie on various research projects to understand transcriptional mechanisms of human diseases.Responsibilities:Perform genomic and epigenomic experiments using cutting-edge molecular biology techniques (e.g. ChIP-seq, CUT&RUN, RNA-seq, CRISPR/Cas9, Hi-C, Micro-C, DNA methylation) in human cellsExecute experiments with the use of antibodies (western blots, immunoprecipitations, etc) and with standard molecular biology techniques (such as PCR amplification, DNA extraction, cloning, and gel electrophoresis)Learn new techniques quickly and a strict attention to details of experimental protocolsProvide general and specific laboratory support such as ordering supplies, coordinating lab safety, organizing laboratory materials and supplies, and maintaining laboratory equipmentPossess excellent organizational and communication skills to collaborate successfully in the multi-lab nature of this projectWrite, report, and present experimental resultsWork with other lab members to perform experiments and share research findings and skillsUtilize standard word processing programs (Word, Excel, Power point, etc.)Preferred Qualifications:Bachelor or master’s degree 2+ years of lab experience Familiarity with genomic next generation sequencing technologies and epigenomic assays Ability to effectively prioritize and manage multiple tasksExcellent organizational and communication skillsStrong motivation to contribute to biomedical research Experience with simple database programs or other bioinformatic programs is not essential but would be helpfulThe position is full-time and may require occasional flexible hours depending on the demands of experimental protocols and processing timelines.The hourly rate range for this position is $23.23 – $24.23. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Minimum Education: Associate’s degree, Specialized/technical training, Combined experience/education as substitute for minimum education
Minimum Experience: 2 years
Minimum Field of Expertise: Working knowledge of laboratory equipment and research protocols. Knowledge of computer analysis techniques and ability to provide routine analysis and interpretation of research data.

The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students and staff that make the university what it is. The Division of Cinema and Media Studies at the School of Cinematic Arts at the University of Southern California seeks applicants for an adjunct position, specifically a scholar specializing in film/television from the perspectives and insights of cultural studies, with a focus on the production and reception of cultural texts, practices, and communities. We are looking for a working professional with a primary position in higher education, esteemed in the academic field, with an established record of presentations and publications. The individual will primarily be engaged in teaching and teaching related duties.Candidates must possess a Ph.D. at the time of appointment and should demonstrate excellence in teaching with a research profile in the above-mentioned areas of expertise. Interested candidates should provide a cover letter, curriculum vitae including names and contact details for three references, and one sample of scholarship.Minimum Education: Ph.D.Preferred Education: Ph.D. Minimum Experience: At least 3-year teaching experience at college levelPreferred Experience: At least 5-year teaching experience at college level USC reserves the “Adjunct” appointment for faculty teaching less than full-time at USC, who are employed full-time in a primary profession or career elsewhere. Adjunct faculty typically teach only one course per year but, in exceptional cases, may teach one course per semester, if approved by the dean.The core salary range for this position is $50.83 – $58.83 per hour. This is an adjunct 25% FTE position. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, as well as external market and organizational considerations.

The RN Float Case Manager and Utilization Review Nurse provides coverage for an RN Case Manager or RN Utilization Review Nurse. The RN Float Case Manager and Utilization Review Nurse is assigned to function in the role of either a RN Case Manager or RN Utilization Review Nurse, as provided below. When functioning in the role of a RN Case Manager: In collaboration with the interdisciplinary team, provides care coordination services evaluating options and services required to meet an individual’s health care needs to promote cost-effective, quality outcomes. Serves as a consultant to members of the health care team in the management of specific patient populations. The RN case manager role integrates the functions of utilization management, quality management, discharge planning assessment, and coordination of post-hospital care services, including transfers to an alternative level of care. When functioning in the role of a RN Utilization Review Nurse: The RN Utilization Management Specialist coordinates communication with admitting financial counselors, case management team, providers, patient financial services, and payers to ensure all services provided by the hospital are authorized by appropriate payer. The RN Utilization Management Specialist confers and reviews with physicians on medical admitting information to assess medical necessity and uses evidence-based criteria to consider the anticipated length of stay, level of care, intensity of service to support access to services. The RN Utilization Management Specialist facilitates timely transmission of admission, concurrent and discharge reviews to the appropriate payer to ensure all days are authorized and documented. Clinical reviews and continued stay authorizations will be documented in the appropriate electronic system.Essential Duties:RN Case Manager – Position Accountabilities 1. Able to effectively manage a minimum case load of 18-20 patients. 2. Completes initial discharge planning evaluation within one business day and identified high risk indicators for discharge planning and/or need for psychosocial interventions and integrates with SW Case Manager/Discharge Planning Coordinator as needed. 3. Actively participates in multidisciplinary rounds and discharge huddles as required, focusing on targeted discharge date and patient care progression. 4. Identifies high risk indicators for discharge and/or needs for psychosocial interventions and involves Social Work team member as indicated. 5. Analyze and interpret data in collaboration with patient, family, physician, health care team to develop a plan of care. 6. Develops and implements the following referrals/ placements/interventions: LTAC, subacute, home care, home care with therapy services, home care with DME services, Durable Medical Equipment/oxygen, infusion therapy, wound care, and acute to acute hospital transfers. 7. Notifies attending physician and medical physician advisor of any discharge planning barriers or issues, assist with coordinating Peer to Peer reviews, and documents interactions and outcomes in the electronic case management system. 8. Demonstrates collaborative working relationship with social workers to ensure patient psychosocial needs are met while coordinating care (ie planning and implementing discharges to private duty care, skilled nursing facilities, end of life, hospice, and palliative care. 9. Coordinates acute to acute transfers as requested by payers to return patients to in network facilities. 10. Adheres to regulatory requirements as defined by CMS Conditions of Participation and /or health plan, serving regulatory letters as indicated (ie MOON, HINN, ABN, and Code 44). 11. Serves as a consultant to the health care team to identify financial issues that may affect care. 12. Participates in the education of health care team members on current healthcare issues impacting practice patterns and reimbursement. 13. Educates physicians and health care team on patient status, as appropriate. 14. Delegates and supports team members to facilitate discharge planning. 15. Adheres to hospital and department protocols, workflows, policies, procedures, standards and competencies for clinical role. 16. Participates in InterQual competency testing as requested by department director. 17. Participates in hospital quality improvement processes and helps identifies opportunities to improve care. 18. Strives to support and contribute to the success of the department outcome metrics, key performance indicators and /or department goals and objectives. 19. Identifies compliance and ethical issues and reports appropriately. 20. Work with post acute services to address educational needs to ensure a safe discharge plan. 21. Identifies and creates discharge planning solutions, proposes alternative treatment options to ensure a cost effective and efficient plan of care. 22. Enters information concurrently into the electronic medical record and utilizes case management module to update, track and record outcomes as indicated. 23. Participates in appeal process. 24. Supports the needs of the department with other duties as assigned and/or delegated.RN Utilization Review Nurse – Position Accountabilities 25. Validates patient registration status with physician order against medical necessity screening criteria 26. Applies evidence based medical necessity screening criteria as defined by the Utilization Review plan. 27. Performs admission, continued stay and discharge reviews. 28. Reviews daily surgery schedule for planned admissions to ensure that services are screened for appropriate level of care status. 29. Ensures that all bedded outpatient services that require admit to hospital are screened for appropriate level of care status. 30. Provides clinical review to health plans as required by the health plan and/or the Utilization Review plan. 31. Follow up on all payer authorization determinations to ensure completion prior to closure of record. 32. Notifies medical physician advisor when patient’s medical condition does not meet admission or continued stay criteria as defined by 42 CFR 428.30 and/or health plan. 33. Coordinate and facilitate concurrent Peer – to – Peer calls as needed. 34. Adheres to regulatory procedures: MOON, IMM Discharge, Appeal/HINN, Code 44, Two Midnight Rule, Inpatient Only Procedure. 35. Responds timely to payer requests for clinical reviews and completes verbal reviews as needed, including the TAR process as defined department protocol. 36. Communicates with payers when patient status changes from observation/extended recovery to inpatient to obtain authorization for inpatient stay. 37. Initiates a call to payers to confirm receipt of clinical reviews and request authorization of all days upon discharge. 38. Documents communication with payers and outcomes of discussions in electronic systems. 39. Inputs authorization data into spreadsheets per protocol. 40. Assists with denial management to identify opportunities to improve department processes 41. Represents the department in a positive and professional manner 42. Demonstrates collaborative working relationships with case managers and payers to ensure authorizations are obtained and current. 43. Maintains awareness of payer/reimbursement practices and requirements. 44. Identifies opportunities to improve department workflow and process regarding payer communication. 45. Identifies compliance and ethical issues and reports appropriately. 46. Assists with orientation of new staff. 47. Participates in hospital quality improvement processes and helps identifies opportunities to improve care. 48. Identifies and documents avoidable delays in the electronic system. 49. Strives to support and contribute to the success of the departments outcome metrics, key performance indicators and /or departmental goals and objectives. 50. Documents outcomes in the medical record. 51. Adheres to hospital and departmental protocols, workflows, policies, procedures, standards and competencies for clinical role. 52. Adheres to the mission, vision and values of the organization. 53. Performs other duties as requested/assigned.Required Qualifications:Req 3 years Clinical experience.Req Knowledge of case management principles and healthcare management.Req Problem solving skills and ability to multi-task.Preferred Qualifications:Pref Bachelor’s degree NursingPref 1 year Case management or utilization review experience within the last three years preferred.Required Licenses/Certifications: Req Registered Nurse – RN (CA DCA)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $47.31 – $88.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Division of Film and Television Production of the School of Cinematic Arts is seeking professionals with high level practical experience within the film industry to teach beginning, intermediate and advanced level courses in the field of directing.The Division of Film and Television Production offers programs leading to the Bachelor of Arts and the Master of Fine Arts degrees. The primary goals of the degree programs in film and television production are to develop the student’s ability to express original ideas on film or video and to instill a thorough understanding of the technical and aesthetic aspects of motion pictures and television. Courses in production provide individual and group filmmaking experiences and the opportunity to learn all aspects of filmmaking in a collaborative environment.Minimum Education: BA degree and/orMinimum Experience: A minimum of five years of professional experience in the film and television industryPreferred Education:  MFA degreePreferred Experience: Teaching experience and a minimum of ten years of professional experience in the film and television industryThe hourly rate range for this position is $34.80 – $52.73 per hour. This is an adjunct 25% FTE position.When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.USC reserves the “Adjunct” appointment for faculty teaching less than full-time at USC, who are employed full-time in a primary profession or career elsewhere. Adjunct faculty typically teach only one course per year but, in exceptional cases, may teach one course per semester, if approved by the dean.”

The Office Supervisor provides direction, supervision, and coordination of office flow and activities. Offers support in coordinating and maintaining files and data activities in an efficient manner. Assists leadership team with Departmental activities, education, distribution of communications, coordination of office activities and services, program development activities, time keeping activities, and creating and distributing reports.Essential Duties:LEADERSHIP: Provides the daily monitoring of the day-to-day operations of the Neurology administrative staff. Establishes clear job requirements for employees by overseeing the orientation of new scheduling, patient access representatives and support coordinators employees and maintaining current position descriptions and measurable performance standards and monthly meetings. Provides the hiring, training, counseling, assignment and evaluations of work to staff members with the Manager’s and Director’s approval.Oversees and participates in the coverage of department functions during times of illness, vacations, etc.Responsible for functioning as liaison between Administrative Team, Administrative Support Staff, Physicians, Department Directors, and Customers assisting in problem identification and resolution.POLICIES AND PROCEDURES: Ability to implement policies and procedures by effectively working with personnel.Ability to evaluate systems to determine whether or not current policies and procedures are functioning and makes recommendations to the director for changes.EQUIPMENT AND SYSTEMS: Acts as a Super User and trainer for the electronic health record. Participates and/or leads change management for implementation of changes to systems. Understands all principles of the electronic patient folder system and maintains/updates policies and procedures for all staffAssists in the processing department payroll/time cards timelyResponsible for maintaining security of information: e.g. patient medical records, hospital financial information, salary, staff and legal information in a confidential naturePERFORMANCE IMPROVEMENT: Participates in continuously assessing and improving departmental performance. Ability to communicate changes to improve processes to the director as needed.COMMUNICATION: Ability to communicate effectively intra-departmentally and interdepartmentally. Provides timely follow-up with both written and verbal requests for information, including voice mail and email.Processes and tracks POs, employee time cards, invoices, and other financial documents.Acts as a liaison between Management Team, staff, and HR in maintaining and processing personnel forms.EDUCATION/CONTINUING EDUCATION Ability to assess educational needs of the staff and provides educational needs to Management to assist in development of education plans for the department. Ability to develop educational materials, inclusive of specific policies and procedures, for training end users.Facilitates physician onboarding process from forms submission to lab coat and business card orders to schedule creation and scheduling of EHR training and clinic orientation.Performs other duties as assigned.EDUCATION/CONTINUING EDUCATION Ability to assess educational needs of the staff and provides educational needs to Management to assist in development of education plans for the department. Ability to develop educational materials, inclusive of specific policies and procedures, for training end users.Facilitates physician onboarding process from forms submission to lab coat and business card orders to schedule creation and scheduling of EHR training and clinic orientation.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq 1 year Administrative Operations experience in an outpatient setting.Req Knowledge of EHR, financial systems (Lawson, Kronos, MARS, Cerner, Olkview, etc..).Req Excellent skills in use of personal computer software programs including but not limited to MS Word, PowerPoint, and Excel.Req Demonstrates ability to work independently with minimal direction and supervision.Req Organization/time management skills.Req Committed to excellence in patient care and customer service.Req Demonstrates ability to utilize effective, appropriate and diplomatic oral and written communication skills.Preferred Qualifications:Pref 2 years Administrative Operations experience in an outpatient setting.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $68,640.00 – $112,370.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.