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Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information, administers medication as directed by physician. Schedules diagnostic tests ordered by the physician as needed. Performs various administrative duties, including answering phone patient calls, returning phone calls, receiving and sorting in-coming faxes, obtaining prior authorizations. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assigned.As an integral part of the Department, provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. The Licensed Vocational/Practice Nurse utilizes the nursing process to provide therapeutic care to varied patient populations and their families. Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information, administers medication, and prescription management as directed by physician. Schedules diagnostic tests and surgeries as ordered by the physician as needed. Performs various administrative duties, including answering phone patient calls, returning phone calls, receiving and sorting in-coming faxes, obtaining prior authorizations. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Must be highly flexible, enthusiastic, have a proactive approach, excellent interpersonal and communication skills, work efficiently under pressure and work efficiently in a team environment. Must be comfortable with computers. Must be willing to travel throughout the Keck Medicine of USC Community (on campus, satellite practices) to cover practice integrations, vacations, illnesses, holidays, and leave of absences. Hours may vary depending on assignments. Performs other duties as assigned.Essential Duties:Uses and practices basic assessment, participates in planning, executes interventions in accordance with the plan of care or treatment plan, and contributes to evaluation of individualized interventions related to the care plan or treatment plan.Provides direct patient care.Administers medications.Demonstrates professional communication skills for the purpose of patient care, education and multidisciplinary team collaboration.Schedules diagnostic tests and surgeries as ordered by the physician as needed.Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flowPerforms basic administrative duties.Handles telephone calls and writes correspondences.Serves as a liaison between physicians and other individuals.Takes patient histories and vital signs and documents accordingly in the EMR.Implants an effective and efficient patient flow.Performs first aid and CPR if needed.Assists physicians with exams and treatments as permitted by license.Organizes pharmacy refill request for physician approval.Ability to work independently and in a team setting to accomplish duties in a timely manner.Triages patients in person and over the telephone.Records patient information in chart//EHR according to regulatory standards.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate from an accredited Vocational Nursing ProgramReq Ability to communicate effectively in English both verbally and in writing.Req Demonstrate excellent customer service behavior.Req Demonstrates ability to effectively work with physicians, staff, and patients.Req Familiarity with word processing, Microsoft Outlook, Cerner, and navigate the intranetPreferred Qualifications:Pref 2 years Experience in an acute care or ambulatory care, or surgical setting.Required Licenses/Certifications: Req Licensed Vocational Nurse – LVN (CA DCA)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req LVN – Intravenous Therapy Certification (CA DCA) Must be obtained within 90 days of hire.The hourly rate range for this position is $26.39 – $44.88. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Ambulatory Services Manager for Ophthalmology provides oversight and direction of the patient care services for the USC Roski Eye Institute – Los Angeles and is responsible for managing the daily back-office operations of this multi-specialty group practice. Managerial functions include recruitment, supervision, and training of clinic and administrative clinic staff, providing and ensuring technical and diagnostic-testing support for ophthalmologists and optometrists, supervision of ophthalmic technicians, ophthalmic photographers, technical supervisors, clinic coordinators, visual field technicians, and maintenance of 23 patient examination rooms as well as the diagnostic department. Identifies areas for improvement and creates and executes solutions to improve delivery of patient care, clinic efficiency, and cost reduction. Develops and implements policies and procedures for quality improvement of the clinic, while ensuring policies for the University and Department are followed, including adherence to KNOWN service standards. Responsible for establishing an operational plan for efficient and cost-effective patient care services, in consultation with the Senior Clinical Manager, Service Line Director and Medical Director, and implementation of the operational plan. Assist the Senior Clinical Manager, Service Line Director, and Medical Director with the establishment of a plan to expand patient care through the recruitment of additional faculty members and the incorporation of new equipment and services into clinical activities.Essential Duties:HR/ Professional Development Management: Manages all subordinate staff. Recruits, screens, hires, orients, and trains staff. Evaluates employee performance and provides guidance and feedback to assigned staff. Counsels, disciplines, and/or terminates employees as required. Trains all clinic and administrative clinic staff to ensure compliance with hospital policies. Maintains staff records. Recommends for promotions, terminations, and salary decisions. Recommends and monitors the professional development of staff. Assesses staff education needs and oversees development of education programs. Promotes staff participation in educational opportunities and activities. Facilitates training, certification, and professional development of clinical, diagnostic, and administrative personnel. Provides technical training to new ophthalmologists, optometrists, residents, fellows, and medical students. Ensure 100% attendance by staff at mandatory education and training programs. Monitors progress of new hires and ensures they advance to competent, independent practice in a timely manner.Process Improvement and Compliance Management: Participates in policy formation, long-range planning, and policymaking for the hospital and the department. Develops and implements clinical, diagnostic, and administrative policies and procedures. Ensures adherence to policies and procedures, provides interpretation, as needed. Reviews patient care programs to determine effectiveness in meeting established goals for care, treatment, and/or procedures, adherence to departmental and hospital policies, and conformance with established patient care standards. Develops and implements security related procedures such as office opening and closing routines, recognition of duress signals and key controls. Coordinates security activities with University Public Safety Department. Promotes and maintains standards for security conscious awareness and behavior. Maintains knowledge of University’s crime prevention and suppression programs and services. Ensures dissemination of security related information to staff. Collaborates with the Environmental Services, Infection Prevention, and the Central Sterilization Processing Department, and serves as a resource for ensuring environment of care best practices. Displays understanding of governing regulations, Title 22, and JCAHO requirements, defining, and maintaining the standards of ambulatory practice while ensuring consistency with the hospital standards. Contributes to the development and implementation of a unit-based performance improvement program which complies with JCAHO, Title 22, and other applicable regulatory agencies. Initiates appropriate action to correct or enhance patient care programs. Directs compliance with regulatory and accreditation agency standards and federal and state regulations regarding patient care. Prepares for inspections by agencies.Patient and Provider Quality Management: Directs and coordinates patient care programs. Oversees activities of quality assurance programs for patient care provided by unit. Serve as a resource to patients, faculty, referring providers and staff for the resolution of administrative and clinical issues relating to patient care including physician accessibility, effective interactions with staff and billing concerns. Participates in monitoring and evaluating the quality and appropriateness of patient care. Contributes objective data regarding performance of other clinic and administrative clinic staff members, as requested. Investigates and resolves incidents and complaints or suggestions from providers, patients, visitors, and staff. Completes and follows up on SRM(s) as needed. Corrects deficiencies, if any, and prepares documentation or explanation as needed. Records and investigates all incidents/accidents that occur.Data collection and analysis, as requested by Faculty or Administration.Perform other duties or projects, as assigned, or requested.Required Qualifications:Req Bachelor’s Degree In a related fieldCombined experience/education, as substitute for minimum educationReq 5 years Ophthalmology service experience.Req 3-5 years Experience in managing people and day-to-day operations.Req Strong critical and strategic thinking, analytical and planning skills.Req Proficient in computer skills, Microsoft Office, and Internet use.Req Excellent interpersonal skills; ability to motivate and challenge staff; sound decision-making skills; high frustration and ambiguity tolerance; ability to bridge the gap between administrative demands and clinical needs.Req Ability to identify and define complex problems and develop and implement solutions for quality and process improvement.Req Skill in supervising staff including, but not limited to recruitment; training; organizing workflow to accomplish established objectives; delegating responsibility; evaluating effectiveness; and administering necessary discipline.Req Skill in setting goals which accurately reflect the relative importance of job responsibilities and the strategic priorities of the clinic and organization.Req Verbal skills sufficient to promote pleasant and effective interactions with patients, staff, doctors, and the public.Req Written skills sufficient to compose correspondence that communicates analytically, logically and concisely, using correct grammar, punctuation and spelling.Preferred Qualifications:Pref Experience working in a university-based medical facility/academic teaching environment.Pref Experience serving as an Ophthalmic Photographer in clinical trials, hospital, academic or like institution(s).Pref Ultrasound or electrophysiology experience.Pref Certified Ophthalmic Assistant (COA)Required Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Certified Retinal Angiographer Certification If no certification upon hired, must obtained within 18 months of hire and maintained by renewal before expiration date.Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $95,680.00 – $158,230.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Application Process:To be considered, please submit the following· Current Resume/CV· Cover Letter· Portfolio with three applicable business writing samples (tip: these can be added at same point as you are adding your resume/CV during the application process)About Student Life:Student Life at the University of Southern California works to provide its 47,000 undergraduate, graduate, and professional students the opportunity to reach their educational, personal, and professional aspirations. The mission of USC Student Life is to strengthen a culture driven by student well-being. To do this, Student Life:Supports the individual student and student communities through the development of environments, services, and policies that reinforce shared strengths.Educates students to discover a deeper understanding of themselves and become change agents in the world.Engages students in transformative experiences to challenge their perspectives and become global citizens.Opportunity:The Senior Communications Specialist for Student Life works closely with the Vice President, Chief of Staff, and broader Student Life Communications Team to plan, manage, and evaluate Student Life’s engagement with students and families. The Senior Communications Specialist is responsible for enhancing USC Students Life’s presence and campaigns and increase engagement with all students, as well as connecting parents and families with their student’s university experience by sharing news, resources, and insights into the university community. They manage departmental public relations efforts, maintaining continuity and consistency for the Student Life organization.Responsibilities:Develop communication plans to identify objectives, strategies, target audiences, tactics, and key messages for student and family outreach. Contribute to a robust content calendar. Craft strategic messaging to advance university-wide goals, with clear, concise, and impactful communications for diverse audiences.Oversee a team of student workers spanning graphic design, writing, filming, digital media production and photography.Convene the Student Life Communications Council to support and align communications, marketing, and branding efforts throughout the organization.Conceptualize and execute engaging content for USC social media accounts (@USCStudentLife on Instagram, @UCStudentLife on TikTok) and platforms (e.g. YouTube, Facebook, Discord and other emerging social media platforms) in alignment with the public relations and marketing strategic plans, and the university’s brand and mission.Develop successful relationships with faculty, students, staff, administrators and alumni to execute social media, multimedia and additional communications content. Coordinate with campus contacts, conduct interviews, develop scripts/content, attend campus events/activities to collect photo/video content & post-process video/photo content.Use native and third-party social media monitoring tools to evaluate content performance against the divisional/campus social media content and public relations and marketing strategies, as well as industry best-practices. Create key metric reports. Adjust tactics and provide recommendations to students based on these evaluations.Stay abreast of emerging social media, gen-z and pop culture trends, along with photo/video techniques, technologies and editing styles. Evaluate potential for application to divisional communications and make recommendations when appropriate.Assist with critical communications by monitoring social media channels and/or sharing/reposting prepared posts, as needed, while maintaining strict confidentiality.Act as the Student Life band ambassador to manage Student Life public relations efforts, including image, brand, and voice. Maintain continuity and consistency of the brand experience. Create a consistent voice, style, and identity.Define communication and distribution policies and procedures by developing and refining distribution channels and style guides for Student Life staff communicators. Provide consultation support to leaders, departments, and project teams.Contribute to an inclusive environment that values differences by building and maintaining collaborative relationships with team members, peers, and leaders. Actively embody university values. Contribute to a culture of trust and transparency by sharing information broadly, openly, and deliberately.In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.Perform other related duties as assigned or requested. The university reserves the right to add or change duties at any time.Experience and Education:Minimum Experience: 5 years of experience in corporate/executive communications, marketing, journalism, public relations, performing social media and other multimedia content creation or related fields, including experience developing and implementing strategic communications plansMinimum Education: Bachelor’s degree, preferably in Journalism, Communications, English or a related disciplineQualifications:Extensive knowledge of industry best practices and a deep understanding of all aspects of communications (internal and external), branding, positioning, and messaging; ability to develop communications strategies across a wide range of platforms and audiences and evaluate their effectiveness.Excellent writing, proofreading, and editing skills.Demonstrated experience managing public relations and developing social media presence for an organization, and solid grasp of professionally utilizing social media platforms.Demonstrated interest in and commitment to serving in an environment that prizes diversity, equity, and inclusion.Demonstrated ability to work collaboratively with colleagues in a broad and diverse communications organization and beyond. Ability to build, develop, and manage positive working relationships and rapport with diverse, high-performing teams.Proven expertise as both a strategic thinker and a project manager with a keen ability to get things done.Demonstrated ability to direct outside business partners and agency providers.Demonstrated ability to strategically improve and maintain internal communications structures within a complex organization.Ability to successfully manage multiple ongoing tasks and responsibilities of varying degrees of complexity simultaneously. Demonstrated experience in writing on deadline.A strong strategic orientation, commitment to excellence, and attention to detail. Ability to handle all information with sensitivity, discretion and solid judgment.Experience with multimedia content creation for social media and digital platforms.Ability to capture content, film/photograph events & activities, attend meetings and perform other duties as needed.Demonstrated knowledge of various social media (i.e. TikTok, Instagram, YouTube, Facebook, Discord, Snapchat, etc.) and experience creating engaging content for a student/gen-z audience. Experience contributing or managing social media accounts on behalf of an organization or business.Demonstrated knowledge of and experience with Adobe Creative Suite including Premier Pro, Photoshop, Illustrator, InDesign, and other design/content production platforms such as Canva and CapCut.Demonstrated technical knowledge of and experience with photography and videography principles, editing techniques and equipment (e.g. DSLRs, lenses, lighting, sound/mics, etc.).Knowledge of the fundamentals of writing, grammar and syntax, with a focus on best practices of writing for social media platforms. Ability to adapt writing style/tone for a diverse student/gen-z audience.Strong written, verbal, interpersonal communication skills. Ability to engage, work and collaborate with students, staff, faculty, administrators and affiliates from diverse backgrounds and communities – particularly those in underrepresented communities.Strong organizational, analytical, critical thinking and time management skills; ability to multi-task, work independently under supervision, and adapt to office needs. Strong attention to detail.Skill to maintain confidentiality.Preferred Qualifications:Knowledge of other animation tools such as After Effects, Animate or Procreate.Experience leading an intern or student social media/creative team.Experience working professionally in higher education and/or the fields of student affairs, development, and/or experience.The annual base salary range for this position is $91,156.72 – $101,657.70. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.#LI-MN1 Experience and Education:

Minimum Experience: 5 years of experience in corporate/executive communications, marketing, journalism, public relations, performing social media and other multimedia content creation or related fields, including experience developing and implementing strategic communications plans
Minimum Education: Bachelor’s degree, preferably in Journalism, Communications, English or a related discipline

The University of Southern California (USC) Department of Information Technology Services (ITS) is seeking a Manager of Network Engineering in Security & Cloud and with an exceptional commitment to service excellence to join our team. As the Network Engineering Manager , you will be an integral leader within the Infrastructure Services team while reporting to the Director of Network Engineering.  This is a full-time position eligible all USC Benefits + Perks available to its tenure such as comprehensive medical coverage, generous PTO and retirement matching, and free tuition.  This Network Engineering Manager will support the overall architecture, design, implementation, and operations of the campus network and cloud infrastructure.  The Manager will deliver leading-edge expertise to manage critical incidents and problems, and delivers consistent and reliable network operations including DDI, Firewall, VPN and load balancing.  The Manager supports governance for the network, driving the implementation of standards, procedures, and quality measures. The Manager will also be a people manager and coach, responsible for developing and performance managing a small team which may include contractors and student workers.  As part of the leadership team for Infrastructure Services, the Manager models and cultivates ITS culture, values, and behaviors.MINIMUM QUALIFICATIONSThe ideal candidate for the position of Network Engineering Manager must meet the following qualifications:A bachelor’s degree or combined experience/education as substitute for minimum education.6 years of experience in information technology.3 years of experience in a management or leadership role.Direct, hands-on experience with network transport, design, planning and implementation.In-depth understanding of routing protocols — LAN and WAN, Ethernet VPN (EVPN), Dark Fiber and Ethernet delivery, firewall technologies, client/server architectures, system design, QoS, load balancers, forward/reverse proxies, converged storage, and converged voice-to-administrative network services.Experience with firewalls and encryptions, and DNS, DHCP, and other routing and switching fundamentals.Experience with data centers, email or network consolidation, and/or other enterprise-wide technical consolidations.Demonstrated experience developing positive working relationships, managing high-performing, multifunctional teams with strong collaboration, communication, and technical documentation skills.In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.PREFERRED QUALIFICATIONSExceptional candidates for the position of Network Engineering Manager will also bring the following qualifications or more:A bachelor’s degree in either Business Administration, Computer Science, Computer Information Systems or related fields.10 years of experience in information technology.5 years of experience in a management or leadership role.Cisco Certified Internetwork Expert (CCIE) or equivalent certifications.Proven experience supporting large-scale network implementations and upgrades.Demonstrated experience delivering reliable, quality network service within a higher education environment or large private-sector organization with federated operations.Exemplary communication and interpersonal skills, with the ability to present the business side of technical topics to non-technical audiences, and persuasively and effectively interact with various stakeholders and diverse individuals and groups.SCOPE OF THE ROLEThe Network Engineering Manager will:Drives successful day-to-day operations of the network engineering staff, managing network security and design and enterprise architecture, and manages strategic initiatives (e.g., routing protocols, LAN/WAN technologies, network security and management tools).Tracks and reports network engineering metrics. Defines standard processes for the design, implementation, maintenance, and reporting of network operations, driving continuous improvement, and proactively managing critical incidents and problems.Facilitates effective governance by leading regular team and committee meetings, implementing standards, procedures, and quality measures. Manages the implications of security and compliance guidelines by embedding university policies and procedures into work plans and workflows. Participates in governance boards, councils, meetings, and campus-wide technology initiatives to understand current and future business needs.Provides vision and high-level direction for infrastructure services within the larger context of the ITS and USC environments. Builds and maintains strong relationships with ITS leaders, customers, partners, and stakeholders.Works closely with ITS leadership to identify, implement, and support cost effective, leading solutions for all aspects of network engineering, maintaining currency with industry innovations. Provides thought leadership around process optimization, and administers the department budget by creating, planning, monitoring, reconciling, and directing resources.Actively drives the process of embedding ITS values and behaviors. Leads by example, demonstrating ethics and high accountability to create a culture of trust and transparency. Accountable for the development of team members by helping them set and achieve goals for their career growth. Fosters an inclusive environment that values team member differences, creating a sense of belonging and appreciation. Drives best-in-class customer service to the university through effective team member engagement.THE TEAMThe ITS vision aligns strategy, business, and services; affirms ITS cultural values; empowers cross-functional teamwork; embraces world-class best practices; and promotes innovation, excellence, agility, and efficiency. To achieve this vision, ITS is committed to providing a resilient modern technology infrastructure that delivers the performance necessary to meet the demands of a growing customer base. By training in the latest technologies for its highly productive and motivated workforce and providing outstanding customer experience and technology services, ITS aligns with the university’s mission to provide exceptional learning opportunities for students. ITS is creating a workplace where employees can develop cutting-edge skills, take pride in the services they provide, and have access to the roles and career paths that align with their abilities and potential. We are looking for top talent to join us on our journey.ITS CULTUREUSC’s ITS organization represents a diverse and talented team committed to supporting a collaborative culture and delivering secure and innovative IT services, core to the mission of USC. ITS values accountability, excellence, and commitment to exceptional customer experience. ITS strives for a supportive and inclusive culture that encourages employees to do their best work every day and where individuals are recognized and celebrated for their contributions.ABOUT USCUSC is the leading private research university in Los Angeles—a global center for arts, technology, and international business. With more than 49,500 students, we are located primarily in Los Angeles and various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.Join the USC ITS team and work as a trusted partner in shaping an environment of innovation and excellence.The annual base salary range for this position is $175,000 to $190,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.#LI-TV1Minimum Education: Bachelor’s degree
Combined experience/education as substitute for minimum education

Minimum Work Experience:
6 years of experience in information technology
3 years of experience in a management or leadership role.

Minimum Field of Expertise:
Direct, hands-on experience with network transport, design, planning and implementation. In-depth understanding of routing protocols — LAN and WAN, Ethernet VPN (EVPN), Dark Fiber and Ethernet delivery, firewall technologies, client/server architectures, system design, QoS, load balancers, forward/reverse proxies, converged storage, and converged voice-to-administrative network services. Experience with firewalls and encryptions, and DNS, DHCP, and other routing and switching fundamentals.
Experience with data centers, email or network consolidation, and/or other enterprise-wide technical consolidations. Demonstrated experience developing positive working relationships, managing high-performing, multifunctional teams with strong collaboration, communication, and technical documentation skills.

Capitalizing on over 140 years of history and tradition in downtown Los Angeles, the University of Southern California (USC) has embarked on an unprecedented period of expansion. USC is now poised to take its place as the preeminent research institution of the 21st century and we are looking for skilled, motivated professionals to help forge the future of higher education.The USC department of Facilities Planning and Management (FPM) – Capital Construction Development is seeking a Project Engineer to join its team.THE WORK YOU WILL DO:The Project Engineer is responsible for supporting construction project managers in the administration and coordination of projects including planning, organizing, controlling, and reporting to ensure goals and objectives of projects are accomplished within prescribed cost, quality, and contract parameters. Plans and coordinates detailed aspects of project work.The Project Engineer:Works on multiple projects of varying sizes assisting construction project managers in administration and coordination of projects to ensure goals and objectives of projects are accomplished. Provides technical and contract management support to project manager during the design, construction, and closeout phases of project. Oversees closeout of contracts.Assists the project manager in the preparation of the Memorandum of Understanding for the project sponsor’s approval of project budget and authorization to proceed with work.Assists project manager with preparation of Board of Trustee documents, RFQ’s/RFP’s, and scoping statements and related documents for inclusion in contracts documents.  Liaises with contract coordinator to prepare and issue contracts.Assists with requests for proposal to provide professional services. Initiates and maintains extensive contact with key university project sponsors, other stakeholders, professionals, contractors, officials of other relevant organizations and statutory authorities. Arranges meetings as necessary to ensure timely and effective communication, organizes design coordination meetings, collects responses that are required from university participants and forwards to nominated recipients.Assigns tasks to and directs engineers, technicians and support staff. Represents project manager at construction coordination/progress meetings when project manager is not available.Evaluates and adapts standard techniques, procedures and criteria.  Formulates and solves problems.  Oversees architect’s contract administration services to ensure required field checks are conducted on construction, demolition, refurbishment, rehabilitation, alteration or addition projects to ensure compliance within project specifications, plans, established university guidelines, standards and policies.Assists project manager with coordination between the architect and general contractor participants with GMP contracts.  Reconciles design phase estimates.Assists project manager with managing, developing and coordinating university’s design process to ensure that plans prepared by architect provide functional program requirements and conform to budgetary, environmental and legal requirements.Prepares and conducts research and analyzes and interprets data.   Assists develop and maintain the Estimate at Completion Cost (EAC) of project through all phases of project delivery.Reviews change order requests.  Analyzes change order request to determine merit. Prepares check estimates of work amount or obtains a check estimate and negotiates agreed change order, requiring expertise in persuasion and negotiation of critical issues.   Assists project manager to prepare change order language. Conducts job walks monthly with construction contractors to validate percent completion for purpose of calculating incurred cost for the month for purpose of progress payment. Analyzes monthly schedule submissions, as necessary.  Reviews and negotiates an agreed recovery plan.Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.In the event of an emergency, the employee holding this position is required to “report to duty” in accordance with the university’s Emergency Operations Plan and/or the employee’s department’s emergency response and/or recovery plans.  Familiarity with those plans and regular training to implement those plans is required.  During or immediately following an emergency, the employee to assist in the emergency response efforts, and mobilize other staff members if needed.The work schedule for this position is Monday to Friday 7:30 AM – 4:00 PM; however, work schedules may change at any time to accommodate business needs.PREFERRED QUALIFICATIONS:The ideal candidate for the position of Project Engineer meets the following preferred criteria:7 years of directly related project and construction administration experienceBachelor’s degree in Engineering, Architecture, Construction Management or related fieldMINIMUM QUALIFICATIONS:Candidates for the position of Project Engineer must meet the following minimum qualifications:5 years of directly related project and construction administration experienceBachelor’s degreeCombined experience/education as substitute for minimum educationIn addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.The hourly rate range for this position is $42.79 – $46.78. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.About Facilities Planning and Management (FPM) :FPM (formerly named Capital Construction & Development / Facilities Management Services) is responsible for planning, developing, and maintaining the breadth of the facilities at USC, and is also dedicated to creating a safe environment for our USC community. Woven into every service, safety is of upmost importance. As FPM, this diverse group of innovative and talented professionals provide high quality facilities construction, operations and maintenance services at USC and serve as dedicated stewards of USC and FPM core values. FPM values integrity, excellence, well-being, open communication, accountability, diversity, equity, and inclusion. Come and join the FPM team – a team that works as trusted partners shaping an environment of innovation and excellence. Apply today! The University of Southern California values diversity and is committed to equal opportunity in employment.#LI-FT1Minimum Education: Bachelor’s degree
Combined experience/education as substitute for minimum education

Minimum Experience: 5 years
Combined experience/education as substitute for minimum work experience

Minimum Field of Expertise:
Directly related project or administrative experience.

The Nurse Practitioner is a member of the intensive care team and has as his/her primary responsibility the management of critically ill complex patients in a cardiothoracic ICU setting. The NP has specialized skill and knowledge related to the unique Cardiothoracic ICU setting in which s/he practices and performs physical exams, collects and documents data, conducts approved diagnostic and therapeutic procedures, orders and schedules laboratory studies and professional consultations, prescribes appropriate interventions and medications, and provides direct patient care services in a specific Cardiothoracic ICU, according to established protocols and utilizes evidence-based clinical practice standards. The NP contributes to excellence in patient care, research, teaching, consulting, and provides leadership to the organization and nursing profession. Duties may include obtaining patient health histories and complete physical examinations, documenting findings noting pertinent normal and abnormal findings, ordering and interpreting appropriate diagnostic and laboratory tests. May also need to explain the necessity, preparation, nature and anticipated effects of procedure(s) to patients, patient’s family, staff, and healthcare learners. Perform approved therapeutic or diagnostic procedures based upon patient’s clinical status. Document patient preparation and response to procedure(s). Formulate and implement treatment plan for acute illness management in collaboration with the designated primary supervising physician and/or attending back-up physician(s).Essential Duties:1. Primary responsibility is the management of critically ill complex patients in an intensive care setting.2. Demonstrates the ability to manage high acuity patients requiring specialized monitoring and care.3. Develops Plans of Care with individualized interventions and completes patient care procedures correctly.4. Conducts in-depth interviews with patients and/or family, constructs comprehensive medical histories, performs initial and periodic physical examinations and explores patient’s interpretation of health needs. Identifies and treats patients’ diseases. Manages treatment of hospitalized patients.5. Directly performs or orders appropriate diagnostic studies and interprets finished results including lab studies, professional consults and approved diagnostic and therapeutic procedures.6. Develops and implements long and short range treatment plans. Formulates and implements treatment plans for acute illness management in collaboration with the designated primary supervising physician and/or attending back-up physicians.7. Performs procedures such as obtaining specimens, performing injections, immunizations, lumbar punctures, skin biopsies, suturing, wound care and management of conditions produced by trauma or infection.8. Writes orders to increase, decrease or change medication, subject to checking and counter-signing by physician.9. Prescribes appropriate interventions and medications and provides direct patient care services in the ICU setting, according to established protocols and utilizes evidence-based clinical practice standards.10. Identifies records pertinent progress of patients, updating and summarizing charts, changing orders when appropriate and notifying the responsible physician of changes in the patient’s condition.11. Instructs and counsels patients and families regarding preventive care, medical problems, psychological problems, and use of prescribed treatments and drugs.12. Maintains compliance with established University and department policies and procedures, quality assurance, safety, environmental, infection control and complies with requirements of accreditation and regulatory agencies.13. Participates in in-service education programs and professional associations. Provides leadership to the organization and nursing profession.14. Performs other duties as assigned.Required Qualifications:Req Master’s degree Graduate from an accredited school of Nursing (MSN).Req 5 years Five years clinical nursing experience.Req 2 years 2 years minimum Cardiothoracic ICU experience as a NP or RN required.Req Must be able to intubate patients (or willing to perform this function once trained) and manage critical situations and codes.Preferred Qualifications:Pref Experience in the following devices Preferred: Extra Corporeal Membrane Oxygenation (ECMO), Ventricular Assist Device (VAD), IMPELLA, Intra-aortic Balloon Pump (IABP)Required Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Nurse Practitioner – NP (CA Board of Registered Nursing)Req Nurse Practitioner Furnisher (CA DCA) Current license to furnish medications in the State of California.Req DEA Certificate Drug Enforcement Agency (DEA) Certificate issued by the U.S. Department of Justice for Schedule II-V controlled substances.Req NP Board Certified Possession of National Board Certification in Nurse Practitioner area of specialty accredited by Accreditation Board of Specialty Nursing (ABSNC) or National Commission for Certifying Agencies (NCCA). ◦ If work in Hospital/Acute Care Setting must have Certification from the American Nurses Credentialing Center (ANCC) or American Association of Critical-Care Nurses (AACN) as an Acute Care Nurse Practitioner (ACNP) or Adult Gerontology Acute Care Nurse Practitioner (AGACNP) upon hire. ▪ (*Grandfathered from Acute Care Certification requirement if hired/transferred prior to 12/2015.)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart Association – *ACLS as required by the NPs Job description for NPs in the Hospital/Acute Care Setting and Ambulatory Infusion Centers (*Required for Hospital/Acute & Infusion Center Clinic settings only)Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $77.67 – $108.75. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As a Medical Assistant I, the incumbent will provide support to medical care providers in an outpatient/clinic setting such as, but not limited to, room patients, set up equipment and instruments, assist providers with performing, exams and procedures, cleans and stocks exam rooms, and provides proper documentation in electronic patient chart. Additionally, patient-care duties include recording systemic history, obtaining pertinent vitals, performing appropriate diagnostics, and preparing/assisting with minor procedures. Assist with administrative duties including patient follow up calls, prescription refills, clinic preparation, file preparation, appointment scheduling, submission of billing, insurance verification, sending dictations, and insurance verification. The medical assistant is also responsible for keeping the provider moving in the office and will be expected to provide some patient education. Daily interactions with staff, supervisor, and doctors, as well as periodic meetings with departmental leader(s). Incumbent is expected to work with minimal supervision; periodic and regular progress checks are performed to evaluate and adjust workload accordingly.Essential Duties:Clinical DutiesAccurately document, record, and update patient’s medical history, and all other medical information as requested by provider, in electronic and/or paper medical record.Perform all necessary tests for providers to adequately diagnose patients.May perform screening tests, including vision, EKG test, pulmonary function test and other tests within scope of practice as ordered.May perform laboratory duties to include, e.g.; drawing blood, obtaining blood specimens for testing, urine analysis, and urine and throat cultures as needed and ordered.May administer immunizations, injections and medication, within scope of practice and as per provider’s orders, and complies with immunization and medication administration handling and storage policy and procedure.Provide assistance to physicians during minor surgical procedures by setting up instruments and medications, responding to physician needs during procedure and prepare instruments after procedure for reprocessing.Process patient requests for medication refills including contacting pharmacies to order prescription refills. Determine the need for physician review of prescription refills.Be willing to be trained and use newer technologies (training will be provided).Assist and educate patients on how to take their medications.Handle daily schedule to assure that patients are seen at proper intervals.Maintain equipment and supplies for patient examination rooms. This includes dating topical medications and removing expired materials.Properly clean/disinfect instruments and equipment routinely.Prepare the necessary supplies for diagnostic testing, exams, and procedures.Provide basic maintenance of all clinic equipment.Ensure instruments and devices are clean, fully functional, and sterilized if necessary.Ensure rooms are stocked daily with medications and supplies, place orders as necessary and appropriate.Consult with physician concerning test results and alert physician to positive test results or test abnormalities.Report patient concerns, symptoms, reactions, and changes to licensed clinic personnel.Serve as liaison between the medical staff and patients to answer questions, coordinate patient care, and/or provide patient education.Monitor and track work requests.Perform all tasks in a safe manner in compliance with organizational safety policies and according to applicable regulations; maintain a neat workstation and environment.Maintain confidentiality of all records and information related to patients, physicians, employees, the University and in related interests.Obtain, document and update in appropriate system(s) all necessary patient information.Provide technical support services where needed.General Administrative DutiesTriage patient issues to achieve timely resolution. Resolve patient problems related to such matters as billing, coordination of patient tests, appointments, and/or medical records.Respond to patient messages and/or voicemails, same day.Respond to requests by doctors and technical staff during clinic. Make phone-calls as requested and obtain records as needed.For cancellations and no-shows, follow appropriate steps as per policy.Maintain clinic/patient flow, balancing patient registration requirements, patient appointment times, and non-appointment activities.Serve as a liaison between outpatient clinics and programs in administrative matters. Help to maintain a therapeutic atmosphere by providing a supportive interface between patients, providers, and staff.Assist providers in performing schedule changes.Review active worklist(s) and address patient account needs.Always maintain and protect patient confidentiality.Keep clinic and patient reception area(s) organized and neat.Maintain adequate levels of front and back-office supplies.Assist with abstracting, scanning, and cataloging paper records into the electronic record.Support and participate in department huddles and team meetings.Demonstrate KNOWN service standards.Greet Patients and Perform Check-In/Out ProcessInterface with electronic medical records and scheduling system(s).Provide excellent customer service.Verify/update demographic and insurance information.Confirm/obtain Primary Care Provider and Referring Provider information.Scan insurance/ID card(s) and any other pertinent insurance material(s).Explain consent/HIPAA forms and noncovered services forms to patient and obtain patient’s signature(s) on all relevant forms.Assure patient has completed patient questionnaire(s), as needed.For managed care patients, assure that preauthorization is present, when needed, and that preauthorization is accurate.Accurately collect co-payments/deductibles and patient’s fees for services via check, cash, or credit card and document, per protocol.Arrive patients using the proper registration system(s).Politely inform patients of possible delays relating to their appointments.Collate chart appropriately.Perform patient encounter in computer system(s).Schedule future appointments, procedures, ancillary testing and/or enter recalls as indicated by patient’s provider(s).Provide disposable dark glasses (i.e., mydriatic specs) for patient’s that have been dilated.Make calls for patient transportation, upon appropriate patient request.Perform all tasks in a safe manner in compliance with organizational safety policies and according to applicable regulations; maintain a neat workstation and environment.Maintain confidentiality of all records and information that pertains to patients, physicians, employees, the organization and in related interests.Perform other duties or projects, as assigned, or requested.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate of an approved Medical Assistant Certificate/Diploma program.Req Ability to work with an electronic medical record (EMR)Req Ability to analyze clinical and administrative information and determine appropriate course(s) of action to resolve conflicts and discrepancies.Req Ability to interact effectively with patients, staff, and physicians.Req Ability to multitask effectively.Req Ability to work as a team member in hospital operations/ambulatory services setting.Req Ability to work with Microsoft Word & Excel software.Req Ability to write concisely and clearly, edit, and proofread to ensure grammatically correct and factual correspondence.Req Demonstrate professional and effective work skills to handle all responsibilities within a fast-paced, high pressure setting.Req Knowledge of the operations and maintenance of patient-related testing equipment.Req Skill in acquiring accurate medical histories.Req Strong organizational and follow-up skills.Req Working knowledge of basic medical terminology and diseases.Preferred Qualifications:Pref 1 year Experience in outpatient or ambulatory clinic settingRequired Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Provides specialized assistance to patients and their families to effectively navigate through the Keck Medicine of USC’s complex process of scheduling, admitting, discharge and follow-up to ensure a positive and simplified experience. Manages complaints and provides service recovery. Provides specialized professional support services to administrators and/or project managers in administrative projects. Assists in the administration and coordination of a variety administrative projects including planning, budgeting, organizing, research and delivery of services.Essential Duties:Administration and coordination of a variety of projects and provides quality control. Develops and implements project goals, strategies and the development and implementation of policies. Assists with short and long term planning and design of project direction and objectives. Provides administrative functions such as planning, organizing, coordinating, scheduling and implementing project activities to meet objectives.Creates and ensures a positive, proactive patient experience for all patients, ensuring any special needs and requirements are met.Determines patient care needs and directs patients accordingly. This includes scheduling for appointments and patient registration.Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flow.Interfaces with faculty and/or staff and external contacts necessary to complete project assignments or for information exchange. Resolves problems or questions referred by project staff or administrators.Develops and maintains electronic databases and/or other records for reporting purposes. Enters and/or verifies database transactions as necessary. Provides technical support and design enhancements.Handles patient complaints received from initial intake to resolution and follow-up as directed; makes sure all complaints are entered into the appropriate database.Ensures health care delivery areas are fully stocked, organized, cleaned/disinfected while ensuring compliance with infection control policies. Handles supply ordering and equipment maintenance/monitoring.Ensures that physician orders for medications and treatments are implemented by the appropriate staff.Performs other related duties as assigned or requested.Required Qualifications:Req Bachelor’s degree in public relations, human resources/personnel management, psychology, counseling or related field.Combined experience/education as a substitute for educationReq 4 years Experience in related field.Req 3 years Client Management experience.Req Demonstrated interpersonal, communication and customer service skills.Req Ability to establish and maintain effective working relationships with physicians, managers, staff, volunteers, auxiliary member, community and volunteer organizations, media and general public.Req Ability to communicate effectively in English both verbally and in writing.Preferred Qualifications:Pref Master’s degree in a related fieldPref Specialized/technical training Graduate from an accredited Medical Assistant ProgramPref 7 years Experience in related field.Pref Knowledge of medical terminology preferred.Pref Familiarity with word processing, GECB, COR, Cerner, ProSolv, and scheduling software is preferred.Pref Certified Phlebotomy Technician – CPT (CA DPH) Current and valid California Phlebotomy Certificate.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationThe annual base salary range for this position is $60,320.00 – $94,020.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The RN Transitional Care Program Coordinator provides oversight of post-acute care transitions for patients identified as high-risk for readmission during their acute care admission. In collaboration with key stakeholders, the Transitional Care Program Coordinator serves as a liaison between inpatient and outpatient services, exploring appropriate alternatives to acute hospitalization such as home health, home infusion, Skilled Nursing Facility (SNF), Long Term Acute Care (LTAC), Acute Rehabilitation Unit (ARU). Additionally, RN Transitional Care Program Coordinator supports the triage of post-discharge phone calls in accordance with established algorithms and workflows.Essential Duties:Collaboration and communication with key stakeholders including, but no limited to: providers/managers/staff at clinics and hospital’s ETC; patient Primary Care Providers (PCP); Patient Experience; Access Center; hospital case managers and social workers; Patient Navigators; hospital financial counselors; Cipher Health Project / Client Manager; community agencies; post-acute care service providers; and payers.Robust collaboration with patients, their PCP and / or clinic staff, post-acute care service providers, and payers to evaluate and establish home health, Durable Medical Equipment (DME), SNF, ARU needs that are identified post-discharge from the acute care setting and evidence-based criteria for these needs are met.Triage support of Cipher Health phone calls to ensure the Cipher Health program is in compliance with local, state and federal rules, recommendations, and regulations, Centers for Medicare and Medicaid Services (CMS), The Joint Commission, and related hospital Medical Staff Bylaws.Contacts identified patients for scheduled check-in in accordance with established guidelines / processes.Implementation of escalation processes in accordance with established guidelines when issues beyond the scope of an RN are identified on a Cipher Health post-discharge phone call.Documentation of Cipher Health phone calls and post-discharge evaluations and activities, including escalations and outcomes, in the Electronic Medical Record (EMR) in a timely manner that is viewable by key stakeholders such as Case Managers, clinic staff, Patient Experience, and Cipher Health Project / Client Manager.Supports Transitional Care LVN with prioritizing PCP discharge appointments, assisting Access Center with scheduling specialty appointments, as well as other assigned duties.Collection, analysis, and communication of Cipher Health data for reporting, tracking, and trending purposes including quality improvement opportunities in the Cipher Health program.Collection, analysis, and communication of readmission data for reporting, tracking, and trending of identified quality improvement opportunities in hospital and departmental processes, provider practices, and payer determinations.Provides Transitional Care consultation and education to members of the healthcare team, including clinic staff, upon requestParticipates in hospital and departmental planning to decrease hospital readmissions.Maintains competencies for hospital, age specific, and job specific standards of care.Represents the department in a positive and professional manner.Supports orientation of new staff.Supports hospital and departmental protocols, workflows, policies, procedures, standards, and competencies for clinical role.Supports the mission, vision, and values of the organization.Works with nursing in relation to discharge instructions providing patient feedback to nursing regarding unclear instructions.Provides oversight of discharge appointments for patients that do not have a Keck Medicine of USC primary care physician.Performs other duties as requested/assigned.Required Qualifications:Req Bachelor’s Degree Nursing Degree from an accredited school of nursingReq 3 years Nursing in an acute care setting.Req 3 years Case Management in an acute care or outpatient setting.Req Demonstrates ability to effectively work with physicians, staff, and patients.Req Demonstrates ability to utilize effective, appropriate and diplomatic oral and written communication skills.Req Demonstrates ability to work independently with minimal direction and supervision.Req Proficient computer skills in Microsoft Word as well as Internet and access and utilization.Req Ability to participate in and utilize data for improvement of patient-care practices.Req Experience managing Excel and Power Point.Preferred Qualifications:Pref 1 year Critical Care experiencePref Advanced Cardiovascular Life Support (ACLS)Pref Certified Case Manager – CCM (CMSA) Nationally recognized certification such as CCM and/or ACMRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $110,240.00 – $181,896.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Social Worker (LCSW) is responsible for assessment, treatment planning and provision of social work services to patients, families, groups and the interdisciplinary team. The LCSW social worker also provide supervision for graduate master level students as assigned and supervision of MSW employees requiring supervision for all clinical activities. Provides psychosocial services in individual, family, and group formats. Per Diem LCSW will provide Weekend coverage for Keck and Norris Hospital’s. Holiday coverage may be required.Essential Duties:Psychosocial Assessment – to be completed in a timely manner, using theoretical knowledge of human behavior, psychosocial factors having an impact on treatment outcome and an understanding of potential ethical/risk issues.Clinical intervention – to include supportive counseling with patients and families, linkage and referral to community agencies and services, facilitating family conferences, helping families to cope with difficult decisions, i.e. hospice, DNR, placement. Assist families with communicating their concerns to the patient’s physicians. Work collaboratively with Case Managers on discharge planning issues. Provide group facilitation and program development.Triage/ Management of clinical caseload – demonstrate the ability to identify high risk situations, effectively manage caseload, and balance referrals, high risk admissions and ongoing patient care, requesting assistance from colleagues or manager as needed.Legal and ethical standards – to be incorporated into all clinical assessments and interventions, i.e. suspected abuse or neglect, Tarasoff duty to warn, conservatorship, patient rights. Employee must adhere to all Tenet Policies, Procedure and Practices in the area of Social Services.Documentation – to be completed per policy i.e. Interdisciplinary Plan of Care, Education Form, Advance Health Care Directive follow up form and Social Services Progress NotesIn service – given to other hospital staff regarding the psychosocial issues of patient care. i.e. Lunch and LearnsSocial Service reports– to be provided in a timely manner, i.e. PAS numbers, Case assignment by SW, Absence Approval requests, etc.Quality Improvement – participates in the development, monitoring and analysis of process and outcome indicators for the improvement of patient careMaintains competencies for hospital, age specific and job specific standards of careOther duties as assigned this can include Social Work Month activities, cancer specific support groups and educational programs for patients families, staff and volunteersPerforms other duties as assigned. Required Qualifications:Master’s degree Social Work from an accredited graduate school of social work.2 years Experience in a medical setting.1 year Experience within a cancer setting.Ability to communicate effectively in English both verbally and in writing.Demonstrate excellent customer service behavior.Excellent analytical, problem-solving, planning and evaluation skills.Demonstrates ability to effectively work with physicians, staff, and patients.Able to function independently and as a member of a team.Demonstrates excellent verbal and written communication skills.Committed to excellence in patient care and customer service.Preferred Qualifications:Required Licenses/Certifications: Licensed Clinical Social Worker – LCSW (CA DCA)Basic Life Support (BLS) Healthcare Provider from American Heart AssociationFire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $81,120.00 – $133,010.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.