jobboard3

School: Keck School of Medicine – Biochemistry and Molecular MedicinePosition: Research AssociateThis is a full-time, fixed term position with extension based on performance.A research associate position is open in the Reddy lab to identify and optimize lead small molecule therapeutics for Myotonic dystrophy Type I. Expertise in molecular biology, development of human organoids for drug screening and mouse husbandry expertise is required. Please submit your CV and 3 references to Sita Reddy at sitaredd@usc.edu. Salary commensurate with experience.  The annual base salary for this position is $70,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Minimum Education: Ph.D. or equivalent doctorate
Minimum Experience: 1 year
Minimum Field of Expertise: Directly related education and experience in research specialization with advanced knowledge of equipment, procedures and analysis methods.

The Pharmacy Technician is responsible for preparing and distributing medications for patient consumption under the general supervision of a licensed pharmacist and in accordance with standard departmental procedures.Essential Duties:Works under direct supervision of the pharmacist at all times. Responsible duties include drug distribution and intravenous admixture throughout the hospital and/or infusion centerCompetency in performing ALL aspects of the Pyxis automated dispensing systems. Assisting in ensuring that all medications are appropriately barcoded.Certification in chemotherapy preparation practices with competency in utilizing Texium system.Generates revenues by calculating, recording and issuing charges (OR billing).Maintains a safe and clean pharmacy by complying with procedures, rules and regulations.Consistent documentation of all pharmacy log sheetsCompletes monthly expiration medication assignments and documents consistently.Competency in repackaging/unit-dosing medications using the MILT4 programCompetency in aseptic techniqueAppropriate use of technology (computer, telecommunications, Cerner system, Power Chart, Pyxis) to triage workflow for efficient medication delivery.(checking medication history, printing labels, checking drip rates)Maintains pharmacy inventory by checking pharmacy stock, assist in restocking and rotating medications and supplies.Assists health care providers with phone calls in a timely manner (i.e. answers questions and requests, triage calls to appropriate personnel).Appropriate use of time management for maintaining shift specific = workflow. Technician is able to prioritize responsibilities appropriately.Performs other duties as assigned.Required Qualifications:Req Specialized/technical training Graduation from accredited Pharmacy Technician SchoolReq Able to perform dose calculations, double checks accuracy of product selection and assures performance of both aseptic and hazardous drug compounding techniques that require the use of a USP797/800 compliant clean room and personal protective equipment to reduce exposure and contamination while maintaining sterility of the final product.Req Organization/time management skills.Req Proficient verbal and written communication skills.Req Must demonstrate excellent customer service.Preferred Qualifications:Pref 1 year At least 1 year of oncology experienceRequired Licenses/Certifications: Req Pharmacy Technician (CA DCA) Registration with California State Board of Pharmacy.Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $24.70 – $41.99. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Performs complex and varied administrative and clinical assignments. Serves as a personal contact for physicians, staff, and outside departments in order to address problems, issues or concerns that require attention. Assists in management of clinical unit operations. Reports to the Clinic Manager of the Department. This position supervises clinical staff, including Support Coordinators, Medical Assistants, and LVN’s.The Clinic Supervisor performs complex and varied administrative and clinical assignments. Serves as a personal contact for physicians, staff, and outside departments in order to address problems, issues or concerns that require attention. Assists in management of clinical unit operations. Reports to the Clinic Manager of the Las Vegas Clinic. This position supervises clinical staff, including Medical Assistants and Non Nursing Care Coordinators and Schedulers.Essential Duties:Serves as Back Office Clinical Supervisor. Supervises at least two full-time staff or the equivalent, coordinates personnel actions, including, but not limited to performance evaluations, time-off requests, staff disciplinary actions, hiring, and terminating staff.Serves as a personal contact for physicians, staff, and outside departments in order to address problems, issues or concerns that require attention.Generates Daily Room/Staff Assignments. Arranges for staff coverage as needed.Trains all clinical staff to ensure compliance with hospital policies.Oversees Special Programs/Projects for the Department, including, but not limited to USC Workers Compensation Program, assists in developing clinic procedures and protocols.Acts as liaison between supervisor and his/her subordinates for communicating information, assignments, priorities and special requests. Monitors status of pending items and follows-up, as needed.Ensures that exam rooms and treatment areas are supplied and maintained adequately by support personnel.Promotes security by alerting appropriate personnel for safety, fire and other unsafe situations. Reports any unusual occurrences to supervisor. Responds to emergency situations using standard emergency protocols and procedures.Participates in monitoring and evaluating the quality and appropriateness of patient care. Contributes objective data regarding performance of other clinical staff members, as requested.Maintains a safe environment in accordance with standards, policies and safety regulations. Ensures compliance with infection control policies.Coordinates staffing to ensure breaks and meal periods are covered. Provides coverage as needed.Schedules clinic appointments and surgery appointments. Coordinates authorizations for surgical appointments. Manages block time.Balances cash drawer daily per USC policy. Ensures copays and other cash payments are collected. Ensures all Batches are closed out at the end of each clinic day.Other administrative/analytical work as required, including preparing meeting agendas on an as needed basis.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Lead or Supervisory experience.Req Clinical & Office management combined with experience in general administration requiredReq Organization/time management skills.Req Demonstrates ability to utilize effective, appropriate and diplomatic oral and written communication skills.Req Must be comfortable with computers and medical terminology.Req Mush have in depth knowledge of all insurance types, including government health programs.Preferred Qualifications:Pref Specialized/technical training Medical Assistant Diploma /Certificate from an accredited program requiredRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationThe annual base salary range for this position is $52,000.00 – $82,560.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Health Information Clerk provides medical records/clerical support to department/unit or clinic. Including but not limited to: maintaining confidentiality of medical records, control access to file room, ensure that records are signed out and returned, scan medical records into designated EMR. Able to navigate and obtain data from the designated EMR. Create, prep and retrieve patient charts. Various duties such as filing, copying, and answering customer calls. Ensures Charts are stored/maintained in compliance with HIPAA regulations.The Health Information Clerk will provide medical records/clerical support, including but not limited to: maintaining confidentiality of medical records, control access to file room, ensure that records are signed out and returned, scan medical records into designated EMR. Able to navigate and obtain data from the designated EMR. Create, prep and retrieve patient charts. Various duties such as filing, copying, and answering customer calls. Other duties as assigned.Essential Duties:1. Maintains confidentiality of medical records. Controls access to file room. Ensures that records are signed out and returned.2. Pulls patient charts. Delivers and retrieves patient charts.3. Files information such as progress notes, laboratory reports, x-ray results and correspondence into patient paper charts.4. Creates new charts with appropriate labels and dividers.5. Releases patient information to requesting parties following established confidentiality procedures. Answers patient inquiries for prescription refills.6. Makes copies of dictated reports and/or medical records and forwards as indicated.7. Batches and inputs patient information into the computer and retrieves patient demographic data.8. Answers telephones.9. .Enter prescription refill requests into EMR10. Delivers and picks up mail as assigned.11. Scans records into patient’s electronic chart.12. Pulls files and organizes them in boxes to be purged and sent to storage as needed.13. Performs other duties as assigned.Understands Suspension Process and how to remove a physician from the suspension list if applicable in their department/unit/clinic.Uploads CD’s into the PACS System if applicable in their department/unit/clinic.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Organization/time management skills.Req Demonstrates ability to effectively work with physicians, staff, and patients.Req Demonstrate excellent customer service behavior.Req Ability to communicate effectively, written and orally.Req Able to function independently and as a member of a team.Req Understands and practices proper release of information for patients and/or requestors, maintaining confidentiality policies.Req Understands hospital Dictation System and how to look up dictations.Req Demonstrates ability to understand policies and procedures and priorities.Preferred Qualifications:Pref 6 – 12 months Medical Records, clerical and/or customer service experienceRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Executive Administrator, Regional Operations, Imaging, and Radiation Oncology is a key executive of USC Care Medical Group and Keck Medicine of USC. This position is responsible for developing and implementing strategic direction of the operations, planning, administrative, fiscal, and technical activities. The Executive Administrator will lead ongoing strategy development, identifying and evaluating strategic and performance improvement opportunities to ensure the efficient direction and sustained growth of Ambulatory Regional Practices owned, licensed, free-standing, and managed by Keck Medicine of USC. This position will have oversight of direct clinical ambulatory operations, and management of a variety of strategic partnership arrangements (JV, LLC, PSA, MSA, etc.) in support of advanced clinical offerings in the regional markets, to include ancillary diagnostic services (cardiac/imaging), ambulatory surgery, and radiation oncology. This position will leverage USC Care and Ambulatory management expertise in priority markets, and expand services through facilities, partnerships, and physician relationships. As a direct report to the Chief Executive and through collaboration with the executive leadership of the Medical Group (EAs, CFO, CNO, CMO, Chief Ambulatory Officer), this position directly oversees the full array of clinical, ancillary and support services for the clinical practices in the regional locations. This position fosters a culture of excellence by providing thought leadership and subject matter expertise to align strategies, processes, practice and education around patient/customer experience, barrier free access, and a standardized operational approach to all clinic workflows. This position is charged to lead ambulatory operations across Keck Medicine of USC that create and support exceptional patient access and service, provider and staff satisfaction, growth and volume management, process and technology innovation, and strong financial performance with superior efficiency and productivity. This individual will work closely with the operational and clinical leaders across Keck Medicine, including USC Care clinical faculty and staff physicians, and the Keck School of Medicine Clinical Chairs to ensure optimal ambulatory service strategies are developed, implemented, and sustained to support seamless patient service across Keck Medicine’s ambulatory sites of care. The position requires strong physician practice management skills within an ambulatory setting. This person also ensures the delivery of comprehensive, high-quality patient-centered medical care, meeting the standards of all regulatory and licensing agencies and carries out all ambulatory care services according to the established policies of Keck Medicine of USC as approved by the USC Care Medical Group Board and USC Health Board of Trustees.Essential Duties:Strategic/Leadership: • Oversees and leads the execution of strategic initiates, innovative, and operational aspects of regional ambulatory services and management of strategic partnership arrangements (JV, LLC, PSA, MSA, etc.) ◦ Developing strategy ◦ Improving care delivery ◦ Fostering best practices • Managing from a system’s perspective and transforming organizational values into daily operations yielding an inspiring, effective, and caring organization • Supporting and building trusted provider relationships, identifying issues and opportunities • Managing, growing, and building relationships with a team of directors, managers, and supervisors. • Overseeing and collaborating on day-to-day operations of Keck Medicine of USC’s ambulatory clinics and ancillary diagnostic (cardiac/imaging) and therapeutic services (radiation oncology), including licensed, free-standing, and non-licensed sites across specified regional markets • Areas of direct responsibility will be all ambulatory areas in specified regional portfolio • Directs administrative operations through subordinate managers, supervisors, and professional staff. Develops new programs and processes to enhance operations and generate revenue through savings or income production. Oversees special projects as assigned. • Provide executive level direction and support for the respective department. • Establishes and implements tactical and operational plans for the sub-function, with impact on the achievement of unit results.People: • Mentors and act as role model for management, providers and clinical and non-clinical staff in a manner which emphasizes the importance of teamwork, collaboration, and accountability. • Promotes proactive sharing of information, resources, and best practices amongst stakeholders across the ambulatory sites of care in order to meet defined goals, objectives, and performance metrics. • Recruits, develops and mentors leaders and staff so that they are skilled, effective and fully capable of executing the responsibilities and expectations of their positions. • Continuously develops clinical and non-clinical staff, both personally and professionally, through leadership and coaching. • Responsible for collaborating with key stakeholders to ensure consistent patient care and service coordination between all ambulatory clinics. • Responsible for ambulatory clinic operations in specified regional portfolio. • Works collaboratively with the USC Care Medical Group leadership team, Medical Center administration leaders, and clinical Dept. Chairs to execute enterprise initiatives related to clinical capacity, provider capacity and clinic experience, and creates standard protocols/policies related to clinical efficiencies. Solves for systemic issues by partnering with the appropriate cross-functional teams. Takes personal ownership to resolve customer service issues with the highest degree of integrity, discretion and urgency. • Leads team to assess all ambulatory clinic operational processes to ensure a positive, consistent patient experience. Manages the standardization of front-end ambulatory practices throughout Keck Medicine. • Ensures appropriate and consistent policies, procedures, and education across Keck Medicine ambulatory practice sites. Collaborates with CFO and senior leadership in Revenue Cycle to define and execute deliverables. • Manages the operating of ambulatory operations. Aggressively mitigate all variances to budget. Make sound decisions on best use of resources in support of patient access priorities and strategies.Quality and Safety • Leverage process improvement techniques (i.e: LEAN) to improve clinic operations. • Strategically develop, refine and improve clinic performance metrics by driving performance against a standard, well defined set of metrics. • Maintains and improves ambulatory operations by monitoring performance; identifying and resolving problems; preparing and completing action plans; managing process improvement and quality programs.Growth and Innovation • In collaboration with group and hospital executives, and aligned with strategic plan, designs and develops new Clinical programs and services, including service line development and strategy. • Develops and implements processes to strategically quantify and increase the percentage of visits to optimize capacity and access. • Maintains professional and technical knowledge by tracking emerging trends in ambulatory operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. • Integrate Keck Medicine’s strategic plan into ongoing ambulatory operations to meet the goals of the health system.Other • Promote and assist in ensuring a cultural of inclusion and diversity within the ambulatory operations. • Serves as a critical member of the medical group and medical center leadership team and CEO Cabinet and services on a variety of institutional committees, task forces and boards as requested. • In addition to the above job responsibilities, other duties as needed. • Establishes and maintains appropriate network of professional contacts. Attends meetings, seminars and conferences, makes formal presentations.Performs other duties as assigned.Required Qualifications:Req Master’s degree Requires a Master’s degree in Health Science Administration, Public Health or related field.Req 10 – 15 years Leadership Experience in a multispecialty clinic practice environment. * This experience must include health care practice senior management roles with operations and strategic planning.Req Proven experience in: – Matrix organization, service line and operations integration in hospital + health system. – Cancer care services (including radiation oncology) and imaging – Building ambulatory patient care centers and multi-specialty clinicsReq Strong leadership and influencing skills and the ability to gain the respect of, and build a rapport with, multiple constituencies, internally and externally.Req Ability to direct development of long-term plans and budgets and align plans with project roadmaps and business requirements.Req Ability to think globally, strategically, and objectively and experience developing and executing large scale projects and change initiativesReq Ability to function effectively in a fast‐paced and changing environment while maintaining collaborative relationships with colleagues.Req Experience in developing a patient-centered and physician-friendly culture; demonstrates a strong track record of enhancing physician engagement within a system.Req A track record of solid performance as a skilled leader with an ability to measure and improve outcomes, assess market potential and take appropriate business risks to achieve goals in growing clinical programs.Req Familiarity with information systems, regulatory compliance issues, particularly for academic practices, and business operations for physician groups.Req Superior communication and facilitation skills.Req Maintain an appropriate professional and courteous manner in communicating with others at all levels in the organization.Preferred Qualifications:Pref Master’s degree Nursing Or Other Clinical Degree preferred.Pref Experience with Academic Medical Centers preferred.Pref Joint Venture/3rd Party PSA/MSA, and acquisition experience preferred.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $220,064.00 – $363,105.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Performs complex and varied administrative and clinical assignments. Serves as a personal contact for physicians, staff, and outside departments in order to address problems, issues or concerns that require attention. Assists in management of clinical unit operations. Reports to the Clinic Manager of the Department. This position supervises clinical staff, including Support Coordinators, Medical Assistants, and LVN’s.The Clinic Supervisor performs complex and varied administrative and clinical assignments. Serves as a personal contact for physicians, staff, and outside departments in order to address problems, issues or concerns that require attention. Assists in management of clinical unit operations. Reports to the Clinic Manager of the Las Vegas Clinic. This position supervises clinical staff, including Medical Assistants and Non Nursing Care Coordinators and Schedulers.Essential Duties:Serves as Back Office Clinical Supervisor. Supervises at least two full-time staff or the equivalent, coordinates personnel actions, including, but not limited to performance evaluations, time-off requests, staff disciplinary actions, hiring, and terminating staff.Serves as a personal contact for physicians, staff, and outside departments in order to address problems, issues or concerns that require attention.Generates Daily Room/Staff Assignments. Arranges for staff coverage as needed.Trains all clinical staff to ensure compliance with hospital policies.Oversees Special Programs/Projects for the Department, including, but not limited to USC Workers Compensation Program, assists in developing clinic procedures and protocols.Acts as liaison between supervisor and his/her subordinates for communicating information, assignments, priorities and special requests. Monitors status of pending items and follows-up, as needed.Ensures that exam rooms and treatment areas are supplied and maintained adequately by support personnel.Promotes security by alerting appropriate personnel for safety, fire and other unsafe situations. Reports any unusual occurrences to supervisor. Responds to emergency situations using standard emergency protocols and procedures.Participates in monitoring and evaluating the quality and appropriateness of patient care. Contributes objective data regarding performance of other clinical staff members, as requested.Maintains a safe environment in accordance with standards, policies and safety regulations. Ensures compliance with infection control policies.Coordinates staffing to ensure breaks and meal periods are covered. Provides coverage as needed.Schedules clinic appointments and surgery appointments. Coordinates authorizations for surgical appointments. Manages block time.Balances cash drawer daily per USC policy. Ensures copays and other cash payments are collected. Ensures all Batches are closed out at the end of each clinic day.Other administrative/analytical work as required, including preparing meeting agendas on an as needed basis.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Lead or Supervisory experience.Req Clinical & Office management combined with experience in general administration requiredReq Organization/time management skills.Req Demonstrates ability to utilize effective, appropriate and diplomatic oral and written communication skills.Req Must be comfortable with computers and medical terminology.Req Mush have in depth knowledge of all insurance types, including government health programs.Preferred Qualifications:Pref Specialized/technical training Medical Assistant Diploma /Certificate from an accredited program requiredRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationThe annual base salary range for this position is $52,000.00 – $82,560.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Transplant Financial Manager (TFM) has oversight over the direction and management of the operational and programmatic aspects of health insurance compliance activities and government health insurance regulations for the entire transplant institute including the sub-specialties under its purview. Under the direction of the finance director of transplant, the TFM fulfills a leadership role and directly manages the entire transplant financial team, which includes but is not limited to, TFCs, TFC leads and TFC supervisors, to assure transplant patients’ medical services are covered by insurance, patients are effectively counseled regarding their insurance plans and benefits, and proper documentation and/or insurance authorizations are in place where needed to support for an effective and efficient revenue cycle.Essential Duties:Collaborates with medical and surgical leadership to establish strategies for the different organ programs.Functionally integrates areas of responsibility within the institution in support of the mission, goals, and objectives of the transplant institute.Provides team cohesiveness, direction, education and facilitates growth and positive change to the transplant financial coordinators, guides/establishes workflow processes to accelerate financial clearance for patients and streamlines system operations.Utilizes problem solving techniques, process improvement and team development to ensure timely clearances for services, patient care, and a seamless patient and family experience.Completes operational requirements by scheduling and assigning employees and following up on work results.Participates and leads in meetings and discussions with transplant leadership and work with outside medical groups and health plans to form professional working relationships to benefit patient care. Assists the finance director and/or administrator with strategic planning to address volume growth, system and workflow changes, gaps in coverage, staff underperformance, lapse in turnaround times and other issues that impede prompt service.Creates written workflows, protocols and process improvement plans to benefit financial clearance throughput and increase responsiveness to clinical staff requests.Manages adhoc or urgent requests assigned by the director, transplant administrator, clinical leadership, or as situations arise which require immediate resolution. Provides full financial administrative support for all programs by acting as the manager on-call which may include after-hours and weekends.Performs recruitment, selection, orienting and training new staff. Responsible for the progressive discipline of staff in accordance to company policies and procedures.Participates in creation of key performance indicators, be responsible for monitoring and tracking staff performance, and help the team achieve these metrics. This will include identifying and implementing resolutions to counter any gaps in performance or service. Ensures training and competency of the entire team.Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq 5 years 5+ years of financial coordination experience preferably in a transplant program or at least 3+ years in a project management or in a lead/supervisory role or capacity.Req Broad knowledge of health insurance terminology, health insurance process and transplant process required.Req Must have in-depth knowledge and experience of transplant finance, insurance & health plans/medical groups, transplant authorizations and the financial clearance process.Req Proficiency in database & EMR systems (e.g. OTTR, Cerner, Trace, GECB) and in office software suites (e.g. MS Office).Req Demonstrated ability to problem-solve and provide effective resolution.Req Demonstrated leadership skills and ability to provide education and support to staff.Req Ability to time-manage, high-stress environment required. Weekend and after-hours consultation as required.Req Demonstrates advanced knowledge and experience in transplant finance and health insurance.Req Demonstrates intermediate knowledge of OPTN/UNOS policies and the role of CMS in transplant.Req Demonstrates excellent verbal and written skills and advanced knowledge of hospital and transplant IT systems as they relate to financial clearance and insurance.Req must have the ability to time manage and work through a high stress environmentReq Must possess strong analytic skills and be able to evaluate and analyze data—using it to drive process improvement and impact positive change and outcomesPreferred Qualifications:Pref Bachelor’s degree in a related fieldPref Bilingual preferred; bilingual certified department translator strongly preferred.Pref Certification – Job Relevant Bilingual certified strongly preferred; if bilingual certified department translator.Pref Certification – Job Relevant Certified Transplant Financial Coordinator (CTFC) preferred.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $95,680.00 – $158,230.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients. The Registered Nurse is accountable for the coordination of patient care and education to the patient and family in accordance with the standards, policies, and practices in a compassionate, supportive, and therapeutic environment.Essential Duties:Follows policies and procedures; demonstrates ability to access online manuals.Transfers learned scientific knowledge into practical application in applying the Nursing Process.ASSESSMENT Appropriately completes Nursing Assessment upon patient admission, at each shift and with change of condition. Completes patient acuity by 0200/1400 daily.DIAGNOSIS Interprets assessment information and formulates Nursing Diagnoses.PLAN Develops Plans of Care with individualized interventions. Documents expected/projected patient outcomes. Reviews/Revises/Updates Plans of Care daily based on evaluation and interpretation of patient outcomes.INTERVENTION Administers medication and IV therapy appropriately at prescribed intervals. Completes patient care procedures correctly per policy at prescribed intervals. Delegates tasks based on others’ scope of practice and competency. Acts as patient advocate. Manages restraint use per policy Attempts alternative non-restraint measures first. Assures complete MD order per policy. Ensures MD assessment per policy. Assures patient monitoring per policy. Ensures Restraint Audit Form is completed each shift.DOCUMENTATION Documentation is complete and correct on all flow sheets and chart forms: Admission Assessment Pain scale assessment and reassessment before and after intervention Daily flow sheet Restraint flow sheet Diabetes flow sheet Educational flow sheet Kardex Care Plan Risk Assessment & Reassessment upon Fall MAR Equipment & Supplies Intra and Inter Facility Transfer Forms Belonging Tracking Form Ensures orders are transcribed and signed off prior to the end of the shift. Completes 12h/24h chart checksEDUCATION Provides patient/family education as needed Room/unit orientation Plan of Care Identifies knowledge deficits related to diagnoses and care Uses and provides MICROMEDEX information to patients and families.TRANSFER & DISCHARGE Collaborates with Case Manager and/or physician regarding discharge planning. Ensures all transfer paperwork is completed. Ensures belongings are sent with patient.EQUIPMENT Utilizes patient care equipment appropriately and safely according to manufacture guidelines IV pump Feeding pump PCA pump Epidural pump Sequential compression device Wound VAC Heating pad/pumpCOMMUNCATION Communicates effectively with all members of the healthcare team including patient and family: Shift to shift report Physician Rounds Patient/family interactions MDP Rounds Hand-Off reports Facility E-mail Student/New employee/Contract employeeORGANIZATION Manages time effectively. Able to organize and prioritize responsibilities. Takes meal breaks without incurring overtime. Completes shift on time.OBSERVES REGULATORY AGENCY REQUIREMENTS: National Patient Safety Goals Patient identifiers Unapproved abbreviations Universal Protocol (Procedural Time Out) Hand-Off Medication Reconciliation Clinical Alarms Other Hazardous waste management Biohazard Medication Sharps HIPAA OSHA requirements (i.e. no food or drink in clinical areas) JCAHO – continuous survey readiness Critical Values § Write Down § Read Back § Follow up Telephone order § Appropriate § Documented § Signed, Timed and Dated § Stamped § Entered into unit log Maintains safe practice in the work environment § Correct body mechanics § Electrical safety § Infection Control Procedures § Hand WashingMANAGEMENT OF THE CARE OF MEDICAL SURGICAL PATIENTS (6N) Demonstrates the ability to manage patients with THA. (6N) Demonstrates the ability to manage patients with TKA. (6N) Demonstrates the ability to manage patients with spinal surgery (6S) Demonstrates the ability to maintain isolation precautions, respiratory and nutrition care specific to cystic fibrosis patients. (6S) Demonstrates the ability to manage medications and maintain protective isolation precautions for patients with abdominal organ transplants (6S) Institutes safety precautions and skin care for patients with hepatic encephalopathy.MANAGEMENT OF THE CARE OF PATIENTS IN THE INTENSIVE CARE UNIT/S Demonstrates the ability to manage complex critically ill patients. Neurosurgery, thoracic-forgut, gastric bypass, orthopedic. Liver/kidney/pancreas transplants, hepatobiliary. Open heart, heart and lung transplants. Demonstrates the ability to manage advanced therapeutic modalities. Hemodynamic monitoring. Continuous renal replacement therapy (CRRT, CVVHD). Ventriculostomy, intracranial pressure monitoring. Ventricular assist devices, balloon pumps.MANAGEMENT OF THE CARE OF PATIENTS IN THE STEPDOWN/TELEMETRY UNITS Demonstrates the ability to manage high acuity patients requiring specialized monitoring and care. Status post open heart, heart transplant, lung transplant. Status post liver/kidney transplants, orthopedics, hepatobiliary, general surgeries. Status post thoracic-forgut, gastric bypass, neurology, neurosurgery. Demonstrates the ability to manage advanced therapeutic modalities. Ventilator care. Arterial/CVP lines. Ventricular assist devices. Lumbar drains.MANAGEMENT OF THE CARE OF PATIENTS UNDERGOING DIALYSIS TREATMENT Initiates, performs and terminates all dialysis treatments according to policy and dialysis standards of care. Reviews all orders and labs prior to initiating treatments. Informs patient of treatment plan. Completes all documentation completely and according to policy on the dialysis treatment record. Performs all pre-treatment safety checks. Performs appropriate machine maintenance according to dialysis policies and procedures. Checks charts for dialysis orders prior to arriving on the unit with the dialysis equipment. Calls physicians for orders early in the shift when orders for dialysis have been placed, but no treatment orders are written. Completes med/surg dialysis treatments on 3S whenever there are more than 2 med/surg patients scheduled.MANAGEMENT OF THE CARE OF THE PSYCHIATRIC PATIENT Engages patients in therapeutic interactions Maintains therapeutic milieu Assesses and monitors for patient safety including: Contraband assessment upon admission, change of shift and prn. Initiates and participates in treatment planning. Monitors locked doors into and out of the unit. Logs in Visitors and assesses for contraband. Follows patients’ legal status q shift and communicates with Department of Mental Health and other agencies as required Administers psychotropic medications only after proper consent and documentation Initiates and participates in treatment planning. Submit Fire Arms Reporting FormBEHAVIORAL RESTRAINTS Demonstrates de-escalation techniques as an effort to prevent the need for behavioral restraint/seclusion. Applies behavioral restraint/seclusion when appropriate. Continuously monitors patients for safety (or delegates as appropriate). Ensures physician assessment of patient within 1 hour of application of restraint/seclusion and then at least every 8 hours. Obtains physician orders per policy. Notifies Manager of all behavioral restraint incidences. Contacts significant other as allowed by patient. Completes debriefing, with patient if appropriate, after the incident.QUALITY MEASURES § Accurately identifies patient that fit Core Measure criteria § Completes Core Measure Documentation § Identifies and participates in data collection and process improvements related to Nurse Sensitive Quality IndicatorsPROFESSIONAL DEVELOPMENT Participates in professional hospital/nursing activities Relief Charge Nurse Nursing committees/councils Hospital Teams Unit Based Projects Research Published peer review articleBONUS POINTS § Preceptor (5) § Professional Certification (5) § More than 8 Non-mandatory CEH (3) § USCUH Nurse Week Recognition (5) § Monthly Hospital or Unit Spirit Award Winner (1) § Public nursing recognition (3)Performs other related duties as assigned.Required Qualifications:Req Bachelor’s degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year Acute inpatient hospital experience as RN in United StatesReq Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Req Committed to excellence in patient care and customer service.Req Demonstrates ability to work independently with minimal direction and supervision.Preferred Qualifications:Pref Surgical Units: ICU and Telemetry experience.Pref Infusion Units: ICU experience.Pref Specialty certificationRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart Association *Required for Departments: Intensive Care, Step-down, Telemetry. RNs without prior telemetry or critical care experience will be required to obtain ACLS within 180 days or by the end of orientation, whichever is sooner.Req Crisis Prevention Institute Instructor (CPI) (Psychiatry)Req LPS Certification and Credentialing within 90 days of eligibility (Psychiatry)The hourly rate range for this position is $52.24 – $85.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Patient Access Representative/Scheduler must have an in-depth knowledge in all the functions required for patient check-in and out, payment collection and patient medical record management. The PAR or Scheduler will be the first point of contact for all patients providing a consistent superior customer service experience in accordance with the Center’s mission and vision. This position demonstrates excellent customer service techniques, meet and greets patients; answers patient calls; identifies and clarifies patients’ needs and desires and ability to recognize and direct immediate health concerns, confirms patient’s identity and eligibility, obtains required signatures from patients, schedule patients for appointments, and answering patient’s questions. Performs various office and clerical duties. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. In addition to front office tasks, the PAR with MA duties escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, proficient in adult and pediatric immunizations and prepares patient chart with pertinent medical information. Schedules diagnostic tests ordered by the physician as needed. Performs various office and clerical duties. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assigned.Essential Duties:Registration Process /Check In Process 1. Acts as the positive “face” of the Health Center as the main point of contact for participants and families 2. Support center operations by greeting and checking in patients at the front desk, scheduling appointments, and other front desk functions 3. Schedules appointments, confirms patient availability and properly reviews appointment date, time, location, and provider name with caller for accuracy 4. Act as an advocate/liaison for patients and the Health Center and continuum of care as appropriate 5. Answer telephone promptly and in a polite professional manner. Direct calls to other departments as needed. 6. Use sound judgement in handling calls, especially with upset patients. Understanding of when to escalate calls. 7. Maintain all delegated worklists (tasks) through the electronic medical record 8. Effective, efficient, and safe use of equipment. 9. Handles patient requests and questions appropriately 10. Provides benefit plan and eligibility information to participants, providers, unions, employers, and others 11. Adheres to the Culinary Health Center and Keck Medicine of USC NV PC policies and procedures. 12 Performs duties as care coordinator when assigned.Medical Assistant Duties 1. Determines patient care needs and directs patients accordingly. 2. Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flow. 3. Prepares and administers adult and pediatric immunizations according to provider’s orders 4. Prepares patients for examinations. Obtains and records vital signs 5. Ensures health care delivery areas are fully stocked, organized, cleaned, and disinfected. 6. Maintains files and records, oversees equipment and office supply inventory. Photocopies, collates, faxes, distributes, mails, and performs errands. 7. Ensures that physician orders for medications and treatments are implemented by the appropriate staff. 8. Assists the physician with exams and procedures. 9. Records patient information in chart//EHR according to Joint Commission standards. Maintains a professional demeanor. 10. Schedules patient appointments.Performs other duties as assigned.Required Qualifications:Req High School or equivalentReq Specialized/technical training Graduate from an accredited Medical Assistant Diploma/Certificate Program required.Req 0-1 year Experience in an office or ambulatory clinic setting as a Front Office Medical Assistant.Req Knowledgeable and understanding of medical terminology, ability to interview patients and interface with physicians, nurses and other professional staff.Req Knowledgeable in Electronic Health records, and various computer programs such as word, and excel.Req Must have excellent communication skills, including the ability to speak, read and write English/Spanish proficiently.Req Must be comfortable with computers and medical terminology.Preferred Qualifications:Pref 3 years Experience in an office or ambulatory clinic setting as a Front Office Medical Assistant.Required Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $17.50 – $27.01. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Performs complex and varied administrative and clinical assignments. Serves as a personal contact for physicians, staff, and outside departments in order to address problems, issues or concerns that require attention. Assists in management of clinical unit operations. Reports to the Clinic Manager of the Department. This position supervises clinical staff, including Support Coordinators, Medical Assistants, and LVN’s.The Clinic Supervisor performs complex and varied administrative and clinical assignments. Serves as a personal contact for physicians, staff, and outside departments in order to address problems, issues or concerns that require attention. Assists in management of clinical unit operations. Reports to the Clinic Manager of the Las Vegas Clinic. This position supervises clinical staff, including Medical Assistants and Non Nursing Care Coordinators and Schedulers.Essential Duties:Serves as Back Office Clinical Supervisor. Supervises at least two full-time staff or the equivalent, coordinates personnel actions, including, but not limited to performance evaluations, time-off requests, staff disciplinary actions, hiring, and terminating staff.Serves as a personal contact for physicians, staff, and outside departments in order to address problems, issues or concerns that require attention.Generates Daily Room/Staff Assignments. Arranges for staff coverage as needed.Trains all clinical staff to ensure compliance with hospital policies.Oversees Special Programs/Projects for the Department, including, but not limited to USC Workers Compensation Program, assists in developing clinic procedures and protocols.Acts as liaison between supervisor and his/her subordinates for communicating information, assignments, priorities and special requests. Monitors status of pending items and follows-up, as needed.Ensures that exam rooms and treatment areas are supplied and maintained adequately by support personnel.Promotes security by alerting appropriate personnel for safety, fire and other unsafe situations. Reports any unusual occurrences to supervisor. Responds to emergency situations using standard emergency protocols and procedures.Participates in monitoring and evaluating the quality and appropriateness of patient care. Contributes objective data regarding performance of other clinical staff members, as requested.Maintains a safe environment in accordance with standards, policies and safety regulations. Ensures compliance with infection control policies.Coordinates staffing to ensure breaks and meal periods are covered. Provides coverage as needed.Schedules clinic appointments and surgery appointments. Coordinates authorizations for surgical appointments. Manages block time.Balances cash drawer daily per USC policy. Ensures copays and other cash payments are collected. Ensures all Batches are closed out at the end of each clinic day.Other administrative/analytical work as required, including preparing meeting agendas on an as needed basis.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Lead or Supervisory experience.Req Clinical & Office management combined with experience in general administration requiredReq Organization/time management skills.Req Demonstrates ability to utilize effective, appropriate and diplomatic oral and written communication skills.Req Must be comfortable with computers and medical terminology.Req Must have in depth knowledge of all insurance types, including government health programs.Preferred Qualifications:Pref Specialized/technical training Medical Assistant Diploma /Certificate from an accredited program requiredRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationThe annual base salary range for this position is $52,000.00 – $82,560.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.