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As an integral member of the patient care team, the Registered Nurse supports the Chief Nursing Officer in leading the patient care team in providing for the safety, recovery and comfort of patients by implementing the nursing process (assessment, nursing diagnosis, developing the plan of care and the education plan; implementation of interventions, evaluation of interventions and revision of plan as needed); and provides education and advocacy.  Practices in compliance with regulatory requirements including CMS Conditions of Participation, Title 22, CDPH regulations, DNV-GL/NIAHO standards, etc.The Registered Nurse supports department manager and director in quality improvement and growth of unit services; leadership in collaboration with co-workers and other departments; management of efficient services with meaningful and valuable outcomes.Decision-making authority:Patient care within the scope of practicePatient acuity based on patient classification decision-making methodRNs are expected to practice to the full extent of his/her legal scope of practice based on education, training and competency.  RNs are expected to make judgments and decisions about patient care and to act on the assessments performed.RNs are accountable for providing a healing environment for recovery and safe passage of patients through their episode of care in the hospital; for prevention of harm; for educating the patient about their condition and implementation of self-care actions; of educating about abnormal findings and when and how to report to their care-giver; for providing comfort and compassionate careExecutive FunctionsPlanning:Assists charge nurse with planning delivery of patient care for the shift;Contributes to overall unit planning and improvementDirecting:Precepting and competency validating new hires and to new proceduresTeaching nursing studentsDelegating:As indicated to other RNs, LVNs, CNAsCoordinating:Assigned teamCommunicatingExpectations to assigned staff (interventions; report back; etc.)Improvement opportunities; information through chain of command; unusual events;Other duties as assigned.Minimum Education:   Graduation from Registered Nurse ProgramBSN desired (if not upon hire, will obtain within 5 years preferred)Minimum Experience/Knowledge:       1 year clinical experience in an acute care setting preferred.If applicable – experience in treating ortho and stroke patient population preferred.For Cardiac Cath Lab Nurses:•              1 year Nursing experience in an acute care setting such as the ICU, stepdown, or ER preferred.•              1 year+ IR, EP, or Cardiac Cath Lab experience preferred.For 6th Floor Med/Surg Employees:•              Two years’ experience with Orthopedic and Medical-Surgical nursing preferred.•              Certification in Medical-Surgical, Orthopedic or other specialty preferred.Required License/Certification:            California Registered Nurse LicenseCertification in clinical specialty or management desired•              Surgery: BLS, ACLS•              PACU/SDS/ GI Lab: BLS, ACLS, PALS•              Cath Lab: BLS, ACLS•              ED: BLS, ACLS, PALS, AB508 (within 30 days of hire), NIHSS (within 30 days of hire), NRP (within 6 months of hire), ENPC (within 12 months of hire),•              Geropsych: BLS, AB508 (within 30 days of hire)•              ICU/ 5S, 4th Telemetry, 6th Med Surg and Float Pool: BLS, ACLS, NIHSS (within 30 days of hire)BLS, ACLS, PALS, and NRP must be AHA certified.All certifications must be active effective date of hire/transfer unless otherwise indicated.As part of Keck Medicine of USC, USC Verdugo Hills Hospital is the only community hospital in the Foothills area of Los Angeles backed by an academic medical center. With its 40-year legacy of personalized care from expert physicians, experienced nurses and a dedicated staff the community has come to know and trust, USC–VHH brings patients the latest medical advancements and 24/7 emergency services. Join this world-class team providing highly-specialized care, up-to-the-minute research and innovative clinical trials.The hourly rate range for this position is $46 to $75. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

Assists the Clinical Laboratory Scientist by performing routine specimen processing and analysis under direct supervision. The Technician may perform routine automated analysis, instrument checks, calibration, maintenance and quality control; under the direct supervision of a Licensed Clinical Laboratory Scientist on duty. Duties of Laboratory Technicians also involve clerical functions such as answering telephone inquires and communicating with outside clients as well as reference laboratories utilized by the hospital. Minimum Education: • AA degree having completed 60 semester units of clinical courses in addition to 6 month externshipMinimum Experience/Knowledge: • MLT’s are required to complete 24 units of continuing education biannually and pay licensing fees to CDPH, pursuant to CCR, Title 17, section 1032.5 and BPC section 1260.3.Required License/Certification: • A valid state license for MLTAs part of Keck Medicine of USC, USC Verdugo Hills Hospital is the only community hospital in the Foothills area of Los Angeles backed by an academic medical center. With its 40-year legacy of personalized care from expert physicians, experienced nurses and a dedicated staff the community has come to know and trust, USC–VHH brings patients the latest medical advancements and 24/7 emergency services. Join this world-class team providing highly-specialized care, up-to-the-minute research and innovative clinical trials. The hourly rate for this position is $33.16. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

USC Credit Union, located steps from USC’s University Park campus near Downtown Los Angeles, is looking for an experienced Member Relationship Specialist II for its fast-paced Call Center. This position works on-site and reports directly to the Call Center Manager and is responsible for building and fostering relationships with USCCU’s members and potential members. The Member Relationship Specialist gathers and analyzes member data at the time of each interaction to respond to inquiries and offers customized solutions using in-depth knowledge of USCCU products, services and technologies.Responsibilities include, but are not limited to:Consistently meeting established performance standards, service standards and sales goalsDeveloping and deepening member relationships by providing high-quality consultative service that identifies member needs and matches those needs with value-added USCCU products and servicesUsing active, reflective, and empathic listening to triage member calls to assess member needs, and apply the proper protocol effectively and in a timely manner.Processing member transactions/inquires coming through telephone channel efficiently, accurately, and in a timely manner. Includes deposits and withdrawals, loan payments, new account application, lending applications, and all related documentationUsing credit scoring, sound lending practices and solid judgment to make lending recommendations or decisionsEnsuring compliance with all applicable laws, regulatory requirements, policies and procedures as they relate to USCCU’s products and services Acting, on occasion, as a backup Member Relationship Specialist at other USC CU locations/branchesThe ideal candidate will:Have a minimum of one year experience in financial institution sales and service with a proven track record of meeting production and sales goalsBe knowledgeable in Bank Secrecy Act, OFAC, US Patriot Act, Regulation CC and funds availability, GLB and Member Financial Privacy, NCUSIF, and Truth in SavingsPossess a high sense of urgency, attention to detail, initiative, and integrityHave exceptional interpersonal, customer service and communication skills Pass a pre-employment background and credit checkCompensation:The hourly rate range for this position is $20.57 – $24.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Why USC Credit Union is a great place to work:Medical through USC Network, Blue Cross, and Kaiser: https://employees.usc.edu/medical/Dental: https://employees.usc.edu/dental/Vision: https://employees.usc.edu/vision/Dependent Care and Health Care Flexible Spending Accounts (FSAs): https://employees.usc.edu/fsas/Retirement with up to 10% employer contributions: https://employees.usc.edu/usc-retirement-savings-program/Tuition reimbursement: https://employees.usc.edu/tuition-benefits/Paid Time Off (PTO) including, up to 24 vacation days (based on tenure), 12 sick days, 9 paid holidays, 1 paid personal day, 4 paid winter recess days, paid bereavement, and paid jury duty: https://employees.usc.edu/time-off/Life and voluntary insurance benefits: https://employees.usc.edu/insurance-benefits/WorkWell Center that provides programs, resources, and services to benefits-eligible staff and their dependents, that help them thrive in all areas of work-life wellness: https://workwell.usc.edu/Other generous perks and discounts: https://employees.usc.edu/perks/Minimum Education:
High school or equivalent

Minimum Experience:
1 year of customer service, sales, or retail banking experience.

Minimum Skills:
Demonstrated lending experience and knowledge of consumer loan products and services.
Excellent interpersonal, written and oral communication skills.
Demonstrated ability to work independently with minimal supervision and as a member of a team.
Ability to multi-task and build relationships in sales environment.
Demonstrated experience with office management software/tools (e.g. Google suite, Slack, Microsoft Excel).

Preferred Education:
Bachelor’s degree in related field(s)

Preferred Experience:
3 years of customer service, sales, or retail banking experience or experience at a financial institution.

Preferred Skills:
Knowledge of various job-related regulations (e.g., Bank Secrecy Act, Regulation E, Gramm-Leach-Bliley Act).

This is a 6 month, fixed-term appointment with the possiblity of extension or becoming permanent. Since 1897, the Ostrow School of Dentistry has shaped talented students into outstanding dentists and dental hygienists. Our challenging clinical education and our expert faculty members provide future oral health professionals with the skills they need in order to become the best.Dentists and dental hygienists are consistently viewed as some of the most trusted and respected professionals who serve the public, and our graduates are part of the reason. Ostrow not only educates excellent clinicians but also produces professionals who earn their patients’ trust with unyielding commitment to exemplary ethical standards. Our graduates also earn the respect of their colleagues, taking active leadership roles in the organized dentistry community from local to international levels.We, at the Herman Ostrow School of Dentistry of USC, are all committed to maintaining an environment of excellence and eminence, and this commitment shines through in all that we do.Herman Ostrow School of Dentistry of USC, Advanced Prosthodontics Clinic is looking for a Dental Patient Treatment Coordinator to join its team! This person performs a variety of tasks associated with the dental management system, such as patient registration, insurance authorization and/or verification, and patient scheduling. Works closely with patients and dentists to arrange comprehensive treatment planning. Schedules patient appointments and monitors patient flow.Job Accountabilities:Directs patients about appropriate dental care treatment using defined policies and procedures. Monitors progress of patient treatment according to authorized sequential treatment plans and ensures appropriate scheduling accordingly. Works with dentists and patients to initiate care, continue existing care, explain treatment plans, and arrange payment and treatment contracts.Prepares and maintains student dentist, resident dentist, and dentist schedules, and assists with scheduling changes, according to patient care formRegisters patients and/or edits registration and dental records. Follows guidelines to set up patient’s dental chart.Ensures routine patient contact remarks are updated in the electronic health record.Verifies all insurance utilizing telephone contacts and web inquiries. Determines if patients’ insurance is contracted with USC and determines and collects co-pays. Works with patients who require financing to obtain or design financing, payroll deduction, payment plans, etc. Works with insurance companies to resolve billing and coverage issues and provides pricing to patients.Ensures required pre-authorizations of service are obtained.Ensures patients’ rights to privacy, safety, and confidentiality are maintained in accordance with HIPAA regulations, and with all policies and procedures.Preferred Education: Associate’s degreePreferred Experience: 3 yearsPreferrred Field of Expertise: Knowledge of dental management software, particulary axiUm. Experience working with basic contracts. Working knowledge of MS Office, particularly Word, Excel, PowerPoint and Outlook.The hourly rate range for this position is $22.11 – $24.71. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.USC provides benefits-eligible employees with a broad range of benefits and perks to help protect your (and your family’s) health, wealth, and future – including health insurance, a retirement account, life insurance, tuition benefits, university facility discounts, and more. To know more about the benefits and perks that USC offers, please visit:https://employees.usc.edu/benefits-perks/Minimum Education: High school or equivalent
Minimum Experience: 2 years
Minimum Field of Expertise: Demonstrated experience in dental management and dental secretarial assistance. Working knowledge of HIPAA compliance. Demonstrated excellent interpersonal customer service, and telephone skills. Demonstrated ability to multi-task. Working knowledge of dental terminology and PPO and Denti-Cal and health insurance. Ability to work scheduled evening and weekend shifts. Demonstrated team-oriented and collaborative work style. Demonstrated experience in a high volume, fast paced environment.

This is a 6-month fixed-term position with the possibility of transitioning to regular full-time employment. Since 1897, the Ostrow School of Dentistry has shaped talented students into outstanding dentists and dental hygienists. Our challenging clinical education and our expert faculty members provide future oral health professionals with the skills they need to become the best. We, at the Herman Ostrow School of Dentistry of USC, are all committed to maintaining an environment of excellence and eminence, and this commitment shines through in all that we do.Advanced Orthodontic Program at Herman Ostrow School of Dentistry of USC is looking for a Registered Dental Assistant (RDA). The RDA provides both administrative and comprehensive chair-side assisting services for patients during dental treatment procedures for clinical faculty, doctoral dental students, and post-doctoral students in clinical unit(s) and/or affiliated practices. Ensures adherence to strict principles of the standard of care, cleanliness, and infection control. Ensures that all communication provided to patients/parents, residents, clinic employees, and faculty is presented in a professional and friendly manner. No travel to other locations for work, and this position does not supervise other employees.Job Accountabilities:Observes dental assisting employees and students to ensure adherence to strict principles of the standard of care, cleanliness, and infection control. Reports noncompliance to supervisors and/or faculty.Prepares treatment/clinical areas for patient care. Organizes and prepares trays for dental procedures, readies, and mixes materials, and maintains adequate inventories in each operatory. Preps patients and assists dentists with procedures. Obtains vital signs and monitors patients for complications. Cleans up following procedures, disposes of waste, disinfects area after each patient, and sets up for next patient in accordance with established procedures.Maintains inventory of disposable materials, medications, dental instruments, equipment, and supplies in the dental operatory and those required for daily operation. Organizes supplies and equipment to minimize loss and maximize utilization. Performs regular audits to ensure the removal of expired materials. Maintains a clean and orderly clinic. Sterilizes and disinfects instruments and equipment in accordance with established procedures.Prepares materials for making impressions and restorations, as needed. Exposes and processes digital radiography or traditional x-rays. Practices radiation safety always when using dental radiographs generators.Assists Residents with explaining treatment instructions and treatment plans to patients and parents of Spanish speaking families.Leads other dental assistants in the absence of the supervisor as needed. Provides administrative support (e.g., schedule, attendance records) and problem resolution as required. Assists with patient registration, appointment scheduling, billing, filing, scanning, and other related administrative support duties as required. Obtains dental history, records from patients, and ensures health histories are recorded and current. Provides patient education and treatment planning information as directed by attending faculty providers, or by students. Promotes an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Code of Ethics.What makes you stand out?Demonstrated excellent bilingual skills in English and Spanish (written and verbal)Demonstrated collaborative work style.Previous work experience in orthodontic patient careThe Trojan Family Rewards:We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information, please visit http://benefits.usc.eduThis support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!As an equal opportunity employer, USC values and promotes diversity, equity, and inclusion in the workplace. The work culture thrives on mutual respect, trust, and constructive collaboration amongst all its members.USC has great minds that transform the world with their talents and research. Will you be one? Join us!FIGHT ON!The hourly rate range for this position is $25.67 – $28.47. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. Minimum Education: Specialized/technical training
Minimum Experience: 3 years
Minimum Field of Expertise: Three years chairside experience directly in a dental environment or private practice in one or more recognized dental disciplines (general/prosthodontics, endodontics, periodontics, oral surgery, pedodontics, orthodontics, special patients). Working knowledge of HIPAA compliance, PPO and dental terminology. Demonstrated excellent interpersonal patient service skills, and ability to multi-task. Working knowledge of proper sterilization and instrument management techniques. Demonstrated experience in a high volume, fast paced environment. Demonstrated team-oriented and collaborative work style. Ability to travel to and from various local locations. Possesses a current California Registered Dental Assistant License, current California X-Ray Certificate, current CPR Certification, and current Basic Life Support (BLS) for Healthcare Providers Certification.

This position will start as a fixed-term for 6 months with a possibility of getting an extension or becoming permanent. Since 1897, the Ostrow School of Dentistry has shaped talented students into outstanding dentists and dental hygienists. Our challenging clinical education and our expert faculty members provide future oral health professionals with the skills they need in order to become the best.USC’s Herman Ostrow School of Dentistry is looking for a talented Dental Call Center Representative to join the Office of Clinical Affairs. This department will need a positive energetic individual who is able to take on a fast-paced workload. Calls in the call center can reach up to 150 calls a day.Job Summary:This position is responsible for answering, screening and directing incoming and outgoing telephone calls or other communications using a call management system. The Call Center Representative responds quickly and courteously to basic inquiries, registers and posts notes in client records, maintains data, and enters data in a variety of client management computer systems. The Call Center Representative is responsible for posting notes in client records, scheduling and confirming follow up appointments. This position is also responsible for following up on unresolved customer and client inquiries, performing simple maintenance, contacting emergency personnel when necessary, and scheduling and confirming initial and follow-up appointments, as necessary.Monday – Friday schedule could range from the following shifts:7:30 AM – 4:00 PM8:00 AM – 4:30 PM8:30 AM – 5:00 PM10:30 AM – 7:00 PM Note: The Tuesday night clinic shift will be rotated every 3-6 weeksPreferred Experience:2 yearsDental Knowledge or Dental Assisting backgroundThe Trojan Family Rewards:We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families including. For more information please visit http://benefits.usc.eduThis support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!As an equal opportunity employer, USC values and promotes diversity, equity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.USC has great minds that transform the world with their talents and research. Will you be one? Join us!FIGHT ON!The hourly rate for this position is $20.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Minimum Education: High school or equivalent
Minimum Experience: 1 year
Minimum Field of Expertise: Experience working in a call center or customer service department in a busy environment. Demonstrated interpersonal skills. Basic knowledge of compliance issues in area of specialty. Ability to multi-task. Knowledge of terminology in area of specialty. Excellent verbal and written communication skills.

The Nurse Practitioner (NP) has a specialized skill and knowledge related to the setting in which they practice and perform physical exams, collects and documents data, conducts approved diagnostic and therapeutic procedures, orders and schedules laboratory studies and professional consultations, prescribes appropriate interventions and medications, and provides direct patient care services, according to established evidence-based clinical practice standards. The NP contributes to excellence in patient care, research, teaching, consulting, and provides leadership to the organization and advance practice profession. Duties may include but not limited to obtaining patient health histories and complete physical examinations, documenting findings noting pertinent normal and abnormal findings, ordering and interpreting appropriate diagnostic and laboratory tests, and performing procedures as needed within specialty area. The NP also helps facilitate safe and efficient operational flow of the patient through their continuum of care. The NP will function as a part of inter-professional teams by communicating, planning, and implementing care directly with other healthcare professionals, including but not limited to physicians, pharmacists, office support staff, and other advance practice providers (APPs).The NP will be responsible to care and manage critically ill and complex pulmonary patient including but not limited to patients with pulmonary hypertension, end-stage lung disease, lung transplants, or patient’s being evaluated for lung transplants. The NP will have unique skill and knowledge to care for the patient in the hospital setting from admission to discharge. They will be skilled to manage high acuity pulmonary patients requiring specialized hemodynamic monitoring and care in the critical care, stepdown unit, and telemetry unit. They will help in medical and surgical management during their hospital stay and posthospital period in the clinical setting. They will collaborate with the Lung Transplant coordinators in the care, education, and treatment of the patients. They may be required to work both weekdays and weekends and take 24-hour call for the Lung Transplant service.Essential Duties:Conducts in-depth interviews with patients and/or family, constructs comprehensive medical histories, performs initial and periodic physical examinations and explores patient’s interpretation of health needs. Identifies and treats patients’ diseases. Manages treatment of hospitalized patients. Complete discharge summaries as needed.Directly performs or orders appropriate diagnostic studies and interprets finished results.Develops and implements long and short range treatment plans. Coordinates care to decrease length of stay and anticipates delay of care. Problem solves issues and uses resources to prepare patients/families for discharge.Performs procedures such as JP removal, foley catheter removal, sutures and staple removal, invasive line removal such as triple lumen catheter, vascular catheter within scope of practice.Writes orders to increase, decrease or change medication, subject to checking and counter-signing by physician if applicable.Initiates consultations and monitors scheduling of patients for special tests.Develops solid working relationships with inpatient and outpatient teams. Provide educational in-services to inpatient and outpatient teams. Develop inpatient critical pathways for kidney transplant patients.Identifies/records pertinent progress of patients, updating and summarizing charts, changing orders when appropriate and notifying the responsible physician of changes in the patient’s condition.Instructs, counsels and educates patients and families regarding preventive care, medical problems, psychological problems, and use of prescribed treatments and drugs. Provides education discharge teaching and materials to patient and caregiver. Orders prescriptions as needed for discharge of the patient.Acts as liaison with governmental agencies such as Center for Disease Control and National Institute of Health. Assists with medical research projects, following medical research protocols. Obtains Investigational Review Board approval for treatment protocols.Researches community resources for referral of patients. Refers patients to most appropriate resource based on patients’ medical needs and condition.Maintains compliance with established University and department policies and procedures, quality assurance, safety, environmental, infection control and complies with requirements of accreditation and regulatory agencies.Participates in in-service education programs and professional associations.On-call for kidney organ transplants and patient calls as determined by department need.Performs other duties as assigned.Required Qualifications:Req Master’s degree Graduate from an accredited school of Nursing (MSN).Req 5 years as a clinical nursing experience with at least 3 years in the Cardiothoracic ICU with Hemodynamic management.Req 2 years’ experience as a Nurse Practitioner working in the Critical CareReq 2 years managing Heart/Lung transplant patientsReq Other certifications and experience as required per specialty area.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties.Preferred Qualifications:Required Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Nurse Practitioner – NP (CA Board of Registered Nursing)Req Nurse Practitioner Furnisher (CA DCA) Current license to furnish medications in the State of California.Req DEA Certificate Drug Enforcement Agency (DEA) Certificate issued by the U.S. Department of Justice for Schedule II-V controlled substances.Req NP Board Certified Possession of National Board Certification in Nurse Practitioner area of specialty accredited by Accreditation Board of Specialty Nursing (ABSNC) or National Commission for Certifying Agencies (NCCA). (*Exempt from NP Board Certification requirement if hired/transferred prior to 12/2011.) ◦ If work in Hospital/Acute Care Setting must have Certification from the American Nurses Credentialing Center (ANCC) or American Association of Critical-Care Nurses (AACN) as an Acute Care Nurse Practitioner (ACNP) or Adult Gerontology Acute Care Nurse Practitioner (AGACNP) upon hire. ▪ (*Grandfathered from Acute Care Certification requirement if hired/transferred prior to 12/2015.)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationAdvanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart Association ◦ ACLS as required by the NPs Job description for NPs in the Hospital/Acute Care Setting and Ambulatory Infusion CentersReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $161,500.00 – $264,160.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The University of Southern California (USC) is one of the world’s leading private research universities. An anchor institution in Los Angeles and a global center for arts, technology, and international business, USC is also one of the largest private employers in the City of Los Angeles.  We are searching for exceptional individuals to help us fulfill our mission: developing individuals and society as a whole through the cultivation and enrichment of the human mind and spirit. As an employee of USC, you will be part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students, and staff that make the university what it is.USC Athletics aims to inspire champions in competition and in the classroom. We exist to enrich the lives of students to positively impact our community and world for generations to come. Operating with the four core values of Competitive Spirit, Togetherness, Passionate Pride for USC, and Our Courage to Blaze the Trail, the Trojans choose to lead by example. With over 600 student-athletes competing throughout USC’s 23 sports programs, USC Athletics is committed to serving as the unmatched, unquestioned top destination for talented student-athletes to reach their fullest potential in all that they do and offering student-athletes the ability to compete for NCAA and Big Ten championships while working toward a degree from one of the world’s leading universities.Job Description:USC Athletics is looking to hire a Director of Stewardship to join our staff and student community of 600+ individuals. This role is responsible for creating and fulfilling stewardship and recognition programming to acknowledge and engage current donors properly. The Director of Stewardship will serve as a key development team member, supporting all external fundraising campaigns and giving initiatives.Reporting directly to Jennifer Noriega, Associate Athletic Director, the Director of Stewardship will work in collaboration with the membership services team, marketing department, head coaches, university stewardship department, and the athletics development team. The ideal candidate will be goal-oriented and pay strong attention to detail. The ideal candidate will also have a collaborative mindset, a high level of creativity, and proficiency in Microsoft Office and Adobe Creative Cloud. Knowledge of and experience working in higher education preferred. Understanding of the unique culture and needs of college athletes preferred.This position serves a large student and staff population, must demonstrate a commitment to improving outcomes for a variety of populations, and is expected to contribute to the program’s demonstrated commitment to non-discrimination and equal opportunity for all. USC Athletics is committed to non-discrimination and equal opportunity.This is an exempt position with the expectation to work in the office five days a week and attend home game competitions.Roles and responsibilities to include:Oversee and manage all stewardship programs and activities.Oversee the gift acknowledgment process for all giving platforms and channels with a focus on prompt and personalized recognition.Plan and execute a donor relations strategy for our annual giving levels.Create and execute a lifetime giving society.Establish and maintain a scholarship endowment recognition program to acknowledge and steward endowment donors.Collaborate with our central advancement stewardship department to manage and execute university stewardship plans for major donors.Record, track, and fulfill donor intent as noted in gift agreements.Manage and grow the 1923 Club.Promotes an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Code of Ethics.Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.Qualifications:The ideal candidate will possess a bachelor’s degree and a minimum of 5 years of experience (7 years preferred). Combined experience/education as substitute for minimum education.Proficient with Microsoft Office and Adobe Creative Cloud, as well as the ability to navigate CRM and marketing email systems.Valid driver’s license is required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information, please visit the policy website.Experience working in higher education and/or a sports related field ideal.In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.Salary Range:The annual base salary range for this position is $78,000 – $85,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.To ApplyAll candidates must submit a resume with their application. Additional materials may be requested at a later date. All USC employees will undergo reference checking and background screening prior to hire.USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. Qualifications:

-The ideal candidate will possess a bachelor’s degree and a minimum of 5 years of experience (7 years preferred). Combined experience/education as substitute for minimum education.

-Proficient with Microsoft Office and Adobe Creative Cloud, as well as the ability to navigate CRM and marketing email systems.

-Valid driver’s license is required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information, please visit the policy website.

-Experience working in higher education and/or a sports related field ideal.

The Support Coordinator will assist with all aspects of patient care. Coordinate clinic schedules, patient appointments and follow up. Answers patient phone calls, verify insurance benefits, prepare charts for clinic and prepare charge tickets for clinic visits. He/She will also coordinate scheduling of all surgeries and diagnostic testing for patients which include sending pre-op packets to patients with surgery instructions, prepare surgery charge tickets and compile letters of medical necessity. The Support Coordinator will assist with the office clerical duties. Other duties may include: assisting multidisciplinary team in managing the care of the patient’s thru all phases (In-take/Evaluation/Listed) by acting as a liaison between the clinic and referring physicians; assisting in managing follow-up care for post surgical patients by setting up follow up care appointments; and/or coordinating an organized and efficient case flow of clinic scheduling. Must work with any and every Physician.The Support Coordinator is responsible for performing front and back office administrative duties in a high performing new multispecialty practice. This position is critical in maintaining an efficient patient flow with providing for an excellent patient experience. This position is responsible for scheduling all new patient visits and follow-up appointments, answers patient phone calls, prepares charts, and patient new consult questionnaires. In addition, this role will collaborate with other administrative personnel to assist with patient registration, insurance verification, insurance authorization, patient’s co-pay collections and checking patients in and out daily. Assist the office with all other clerical duties. Must be highly flexible, enthusiastic, have a proactive approach, work efficiently under pressure, and work efficiently in a team environment This position must be flexible to cover other satellite clinics as needed and perform other duties as assigned.Essential Duties:Clerical Has thorough understanding and expertise in the use of computer systems, e.g. Cerner. Demonstrates accuracy and thoroughness in entering information into computer systems. Processes new referrals in a timely manner; this includes obtaining required outside medical records, entering demographic information into computer system, providing medical records to physician / multidisciplinary team for review, verifying insurance and obtaining authorization for visits and procedures. Schedules patient’s evaluation and clinic appointments in a timely manner, and at the request of the physician, while accommodating patient’s needs. This includes but not limited to: laboratories, diagnostic testing and consultations as needed. Fulfills other department scheduling functions per department procedures and protocols. Proactively manages clinic schedules, including reviewing master schedule and anticipating requirements and changes based on activity levels to create a well-managed operational flow and positive patient experience. Coordinates scheduling of diagnostic testing for patients which include but not limited to sending letters of medical necessity. Assists in clinic with clerical and scheduling needs including filing and collection of supporting documentation for billing. Provides phone coverage as needed. Contacts and distributes messages to medical personnel using a variety of electronic messages including text, voice, and email systems. Reads and responds to email throughout the day. Retrieves and responds to voicemail messages within 24hours per department protocol.Patient Customer Service Utilizes courtesy, compassion, kindness and honesty while interacting with public, patients, and all clinic personnel. Greets patients in a courteous and professional manner. Acts as a single point of contact for patients and caregivers and takes accountability for their patient experience. Provides information and guidance to patients and caregivers regarding all areas of patient care. This includes but not limited to scheduling, paperwork, and follow-up appointments. Works independently under limited supervision, takes initiative, deals effectively with constant change, and willingly accepts responsibility. Completes a financial risk assessment and, as indicated, provides assistance to patient/patient families regarding insurance benefits and alternative funding sources, including referral of complex financial or insurance coverage issues to financial counselors or others, such as a designated admitting representative. Provides estimate of patient liabilities to patients, physicians and insurance companies based on guidelines and/or systems provided by the department, including but not limited to copayment, deductibles, co-insurance, deposits, or prior account balances. Facilitates communication between patient and caregivers, and all members of the care team, including physicians, nurses, lab, etc. Communicates all changes with patient and case information to all involved personnel. Works with various hospital personnel to resolve issues and accommodate patient. Adheres to policies aimed to protect patient confidentiality.Teamwork/Collaboration Demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence. Possesses ability to work independently and in a team setting. Maintains an open line of communication with management and other staff and demonstrates a professional demeanor at all times. Is involved with and keeps abreast of changes within the USC healthcare system.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Ability to communicate effectively in English both verbally and in writing.Req Proven record of dealing with the public in a customer service role.Req Familiarity with word processing, Microsoft Outlook, GE Centricity Business, Cerner, PBAR, scheduling systems, and navigate the intranet, interpret on-line queries.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Must be comfortable with computers and medical terminology. In depth knowledge of all insurance types.Preferred Qualifications:Pref Bachelor’s degree Bachelor’s Degree or equivalent work experience in customer service and/or medical office.Pref 1 year Experience in acute care or ambulatory care setting. *Entry level accepted.Pref Knowledge of insurance billing, admitting, or registration experience in a hospital or medical officePref In depth knowledge of major insurance plans and types of coverage provided, including government health programs.Pref Bilingual is highly desirable preferably in Mandarin or Spanish.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients. The Registered Nurse is accountable for the coordination of patient care and education to the patient and family in accordance with the standards, policies, and practices in a compassionate, supportive, and therapeutic environment.The Pulmonary RN serves as pulmonary coordinator to work with the Pulmonary and Interventional Pulmonary Physicians and Nurse Practitioner. RN will educate patients on importance of medication compliance, routine periodic lab work and preventative measures. Will also follow up to ensure that all patients are up-to-date on testing, preventative measures, and follow up accordingly. Will also triage patient calls and recognize and report signs and symptoms of complications.Essential Duties:The RN manages the physiological and behavioral functioning combined with psychological and social support as related to the recovery process. The priority of the professional activity is toward the improvement and/or maintenance of this state. The RN classifies the patient’s condition based on physiological, psychological, and social risk morbidity and mortality to predict the amount of work required based on the application of the steps of the professional process. The professional process is composed of six core steps (data collection, data assessment and nursing diagnosis, plan, implementation, evaluation, and patient teaching) used to manage the patient condition for the purpose of the treatment of human responses to actual or potential health problems, with the characteristics of altered functional ability and altered lifestyle, reducing risk of morbidity and mortality, and increasing the opportunity for recovery. The RN demonstrates the knowledge and skills necessary to provide care appropriate to any age-related needs of the patients served on his/her assigned unit. The professional RN practices according to Keck Medicine of USC collaboration principles and demonstrates respectful teamwork and delegation.er assigned unit. The professional RN practices according to USCUH collaboration principles and demonstrates respectful teamwork and delegation.Participates in ongoing Departmental Process Improvement projects.Supports continuous and ongoing customer satisfaction through the hospital wide service excellence standards.Completes initial and annual skills validations.Functions as a patient advocate.Assesses a patient’s knowledge base/understanding of their diagnostic and/or interventional procedure.Plans, with the patient, the course of their testing/treatment in coordination with physician.Assists with the performance of cardiac diagnostic and interventional procedures in the Special Procedures Lab.Provides for continuous evaluation of patient care through the nursing process and patient satisfaction evaluation form.Educates patient/patient’s family about procedure and treatment according to each patient’s individual needs and documents results.Documents accurately, on chart, procedures performed and patient’s tolerance.Provides for own professional growth regarding trends in clinical nursing, equipment and procedures through formal and informal continuing education.Supports continuous and ongoing customer satisfaction through the hospital wide service excellence standards.Completes initial and annual skills validations.Functions as a patient advocate.Assesses a patient’s knowledge base/understanding of their diagnostic and/or interventional procedure.Plans, with the patient, the course of their testing/treatment in coordination with physician.Provides for continuous evaluation of patient care through the nursing process and patient satisfaction evaluation form.Educates patient/patient’s family about procedure and treatment according to each patient’s individual needs and documents results.Documents accurately, on chart, procedures performed and patient’s tolerance.Provides for own professional growth regarding trends in clinical nursing, equipment and procedures through formal and informal continuing education.Orients and instructs other unit personnel.Demonstrates ability to positively influence other’s behavior by serving as a role model.Performs other related duties as assigned.Required Qualifications:Req Bachelor’s Degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year Nursing experience prior to application requiredReq Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Req Committed to excellence in patient care and customer service.Req Demonstrates ability to work independently with minimal direction and supervision.Req Experience in data managementPreferred Qualifications:Pref Experience with ambulatory care of a chronic diseaseRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $44.00 – $95.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.