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This position will partner with the Associate Administrator ELR/LOA to conduct Labor and Employee Relations activities including the administration and negotiation of collective bargaining agreements by working with management to develop negotiation proposals and strategies to meet System needs and goals. This position will manage grievance hearings, arbitrations, and settlement conferences as well as develop and maintain relationships with both management and union representatives to foster harmonious Labor and Employee Relations. The Labor & Employee Relations Specialist should have the ability to objectively assess situations and effectively communicate with all levels of employees. This position serves as an internal consultant to management, in various arenas, including employee performance issues, employee misconduct and the issuance of corrective action. In addition, this position will work collaboratively with the Associate Administrator ELR/LOA and will be a necessary support to each respective service line with respect to standards and all policies and procedures such as compensation, performance evaluations, departmental programs and initiatives.Essential Duties:Facilitates and participates the integration the various functions of employee/labor relations with other Human Resources functions.Serves as the hospital representative in Labor Relations matters and is responsible for advising management to ensure the terms and conditions of the Collective Bargaining Agreements (CBA) are adhered to.Serves as facilitator in all grievance proceedings and processes as defined in the CBA.Facilitates training and development programs for managers related to employee relations and labor relations.Manages grievances, discipline, terminations and related actions and implements standard reporting to track andproactively address facility and/or departmental needs.Provides education and advice to managers on proper documentation and requirements for various processes and procedures.Conducts investigations from employee complaints including calls received from the Compliance Line.Handles difficult situations in a discreet and professional mannerDeals with union related issues.Collect data for information request from the union. Prepares responsive material for transmission.Maintains documents as it relates to union issues i.e. grievance tracking.Assists Associate Administrator ELR/LOA in contract review to ensure policy and practice match, including any items necessary or required to be given to employees as required under the contract. May assist in developing and delivering training as it relates to Labor and Employee Relations issues.Maintains a high level of productivity and demonstrates effective skills in work assignments and follows through.Responds effectively and proactively to unforeseen problems and issues affecting the department and the hospital.Interprets and applies Human Resources policies and procedures and ensures they are aligned with CBA’s.Will serve as back up as designated to any level of staff in the ELR/LOA departmentOther related duties as assigned.Required Qualifications:Req Associate’s Degree in Human Resource Management, Labor Relations and/or Business Administration preferred.2 years of direct experience working directly in Employee and Labor Relations department performing similar duties may be substituted for formal education.Req Proficient oral/written communication skills.Req Proficient in MS Office.Req Strong organizational, analytical/critical thinking, presentation and creative skills.Preferred Qualifications:Pref Bachelor’s Degree in Human Resource Management, Labor Relations and/or Business Administration required.Pref 2-3 years Experience in Labor Relations and Employee RelationsPref Prior experience in a health care industry.Pref Experience with unions and conducting employee investigations.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $68,640.00 – $112,370.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information. Schedules diagnostic tests ordered by the physician as needed. Performs various office and clerical duties. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assigned.Essential Duties:1. Determines patient care needs and directs patients accordingly.2. Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flow.3. Prepares patients for examinations. Obtains and records vital signs.4. Ensures health care delivery areas are fully stocked, organized, cleaned, and disinfected.5. Maintains files and records, oversees equipment and office supply inventory. Photocopies, collates, faxes,, mails. Reads and prioritizes incoming mail. Handles or routes as appropriate.6. Ensures that physician orders for medications and treatments are implemented by the appropriate staff.7. Provides coverage/relief for co-workers. Communicates directly with co-workers the status of all patients when providing coverage.8. Assists the physician with exams and procedures.9. Records patient information in chart//EHR according to Joint Commission standards. Maintains a professional demeanor.10. Obtains blood sample specimens by venipuncture or capillary methods in response to requests for testing by clinicians, with appropriate consideration for the age of the patient.11. Receives and screens specimens with regard to acceptability as defined by established guidelines.12. Processes, distributes or packages all specimens received.13. Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate from an accredited school of Medical Assistant Certificate/Diploma program.Req Ability to communicate effectively in English both verbally and in writing.Preferred Qualifications:Pref 1 year; Combined education/experience as substitute for minimum experience Experience in acute care settingPref Knowledge of medical terminology preferred.Pref Familiarity with word processing, GECB, COR, Cerner, ProSolv, and scheduling software is preferredRequired Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Certification – Job Relevant Current Medical Laboratory Personnel License – NV. If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date.The hourly rate range for this position is $17.50 – $27.01. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Department of Aerospace and Mechanical Engineering (http://ame.usc.edu) of the USC Viterbi School of Engineering (http://viterbi.usc.edu)  invites applications for qualified and experienced part-time faculty to teach courses within the Department in the areas of computational fluid dynamics, flight dynamics, and engineering design.                                                                                            Applicants must have a Ph.D. degree in Aerospace and/or Mechanical Engineering or the equivalent in a relevant field. Candidates must show a commitment to quality instruction, preferably through prior experience in teaching these or closely related classes. This is a part-time appointment effective Fall 2025, starting August 16, 2025. Applicants must submit a letter stating their interest in a part-time teaching faculty position, a detailed curriculum vitae, and the names and contact information of three professional/teaching references.The per unit pay range for this position is $3,476.80 – $3,778.44. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope of responsibilities of the position, the candidate’s professional work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Required Documents: Cover Letter, CV, name, and contact information of three professional/teaching references.Applications will be considered starting immediately until the position is filled.USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100 or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law..

The Financial Clearance Specialist II is responsible for ensuring insurance eligibility, benefit verification, and the authorization processes are complete in the time allowed by the insurance companies to prevent denials or penalties. Specialist II are responsible for documenting accurate insurance information and authorization details to optimize reimbursement from both the payer and patient. The Specialist II must maintain strong working knowledge of insurance plans, contract requirements, and resources to facilitate appropriate insurance verification and authorization. Individuals must be able to run eligibility and secure full benefit coverage information (including COBRA when applicable) with insurance companies and employers, confirm all demographic information is correct, and ensure coordination of benefit (COB) and insurance plan codes are accurate. Specialist II must verify insurance coverage immediately for inpatient and outpatient accounts that are same day and next day add-ons. Financial Clearance Specialist II must determine if pre-certification, pre-authorization or a referral is required for insurance companies and obtain if applicable. The individual will be expected to communicate with providers and team regarding out-of-network issues, assess contracted and non-contracted payer issues, and document outcomes and next steps. Specialist II must also determine, communicate, and collect patient liability prior to service and attempt to collect prior balances. Representatives are to conduct all transactions appropriately and consistently, and complete Medicare Secondary Questionnaire accurately with the patient or patient’s representative. Specialist II must maintain compliance with HIPAA regulations as it pertains to the insurance processes. Representatives must maintain professional development by attending workshops, in-services, and webinars to remain up-to-date on insurance rules and regulations in addition to changes within the industry. Financial Clearance Specialist II is responsible for submitting authorizations for lab, diagnostic, and hospital ambulatory services and all other services as required.Essential Duties:Responsible for completing all registration and insurance fields in hospital registration information system.Ensure all insurance plans are properly selected in all registration and scheduling information systems.Confirm benefits align with appropriate plan code selected in registration system assuring clean claim.Responsible for calling insurance or use Internet portals to obtain and document: a) Insurance eligibility and benefits, b) Financial responsibility, c) Authorization and/or Pre-Certification as required.Responsible for calculating patient liability on hospital and professional accounts and communicating/collecting the liability from the patient.Responsible for accurate submission of CPT and ICD 10 coding.Research payer medical policy requirements for treatment.Communicate with physician offices regarding proposed admissions, special procedures, outpatient referrals.Communication with medical/clinical staff and patients on authorization status/outcome and / or with Director on denied or disputed claims. Responsible for preparing pre-registration on scheduled procedures.Contact patients and / or Physician office as needed for additional information.Utilize fax applications as appropriate and perform document imaging as required.Scan all authorizations into appropriate system under the respective patient accounts and document outcomes in the registration system.Perform all other duties as assigned.Required Qualifications:High school or equivalent Or GED required.1 year Minimum 1 year of experience in a hospital, health plan or Physician office environment with the ability to submit authorizations for office visits and laboratory services, perform insurance verification, call patient to conduct pre-registration, facilitate self-pay estimates.Knowledge of business office procedures.Knowledge of medical terminology and coding.Knowledge of grammar, spelling, and punctuation to type patient information.Must be able to verify insurance and intermediate knowledge of both CPT codes and medical terminology.Must also be able to understand and interpret patient liability and benefits for HMOs and all payer types.Ability to read, understand, and follow oral, and written instructions and establish and maintain effective working relationships with patients, employees, and the public.Excellent time management, organizational skills, research/analytical skills, negotiation, communication (written and verbal), and interpersonal skills. Capable of working assigned shifts, overtime when approved.Capable of reading the policy and procedure manual and understanding information pertaining to specific job duties and the general information for all hospital employees.Preferred Qualifications:Required Licenses/Certifications: Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $19.00 – $29.77. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As a Medical Assistant III, the incumbent will be responsible for performing complex and/or specialized patient-oriented procedures under the supervision of a clinician, Registered Nurse (RN), or Licensed Vocational Nurse (LVN) to ensure safe patient care. This incumbent will provide support to medical care providers in an outpatient/clinic setting such as, but not limited to, room patients, set up equipment and instruments, assist providers with performing, exams and procedures, cleans and stocks exam rooms, and provides proper documentation in electronic patient chart. Additionally, patient-care duties include recording systemic history, obtaining pertinent vitals, performing appropriate diagnostics, and preparing/assisting with minor procedures. Assist with administrative duties including patient follow up calls, prescription refills, clinic preparation, file preparation, appointment scheduling, submission of billing, insurance verification, sending dictations, and insurance verification. The medical assistant is also responsible for keeping the provider moving in the office and will be expected to provide some patient education. Daily interactions with staff, supervisor, and doctors, as well as periodic meetings with departmental leader(s). In addition, the Medical Assistant III will provide administrative and front office support including greeting patients, performing patient check-in/out processes, collecting patient payments, performing insurance verification, scheduling surgeries/procedures, patient follow-up appointments and/or ancillary testing, obtaining records/authorizations, and creating encounter(s) in patient registration system(s). Uphold smooth patient flow throughout the front office experience to ensure efficiency and effectiveness.Essential Duties:Clinical DutiesPerforming complex and/or specialized patient-oriented procedures under the supervision of a clinician, Registered Nurse (RN), or Licensed Vocational Nurse (LVN) to ensure safe patient care.Accurately document, record, and update patient’s medical history, and all other medical information as requested by provider, in electronic and/or paper medical record.Perform all necessary tests for providers to adequately diagnose patients.May perform screening tests, including vision, EKG test, pulmonary function test and other tests within scope of practice as ordered.May perform laboratory duties to include, e.g.; drawing blood, obtaining blood specimens for testing, urine analysis, and urine and throat cultures as needed and ordered.May administer immunizations, injections and medication, within scope of practice and as per provider’s orders, and complies with immunization and medication administration handling and storage policy and procedure.Provide assistance to physicians during minor surgical procedures by setting up instruments and medications, responding to physician needs during procedure and prepare instruments after procedure for reprocessing.Process patient requests for medication refills including contacting pharmacies to order prescription refills. Determine the need for physician review of prescription refills.Be willing to be trained and use newer technologies (training will be provided).Assist and educate patients on how to take their medications.Handle daily schedule to assure that patients are seen at proper intervals.Maintain equipment and supplies for patient examination rooms. This includes dating topical medications and removing expired materials.Properly clean/disinfect instruments and equipment routinely.Prepare the necessary supplies for diagnostic testing, exams, and procedures.Provide basic maintenance of all clinic equipment.Ensure instruments and devices are clean, fully functional, and sterilized if necessary.Ensure rooms are stocked daily with medications and supplies, place orders as necessary and appropriate.Consult with physician concerning test results and alert physician to positive test results or test abnormalities.Report patient concerns, symptoms, reactions, and changes to licensed clinic personnel.Serve as liaison between the medical staff and patients to answer questions, coordinate patient care, and/or provide patient education.Monitor and track work requests.Perform all tasks in a safe manner in compliance with organizational safety policies and according to applicable regulations; maintain a neat workstation and environment.Maintain confidentiality of all records and information related to patients, physicians, employees, the University and in related interests.Obtain, document and update in appropriate system(s) all necessary patient information.Provide technical support services where needed.General Administrative DutiesTriage patient issues to achieve timely resolution. Resolve patient problems related to such matters as billing, coordination of patient tests, appointments, and/or medical records.Respond to patient messages and/or voicemails, same day.Respond to requests by doctors and technical staff during clinic. Make phone-calls as requested and obtain records as needed.For cancellations and no-shows, follow appropriate steps as per policy.Maintain clinic/patient flow, balancing patient registration requirements, patient appointment times, and non-appointment activities.Serve as a liaison between outpatient clinics and programs in administrative matters. Help to maintain a therapeutic atmosphere by providing a supportive interface between patients, providers, and staff.Assist providers in performing schedule changes.Review active worklist(s) and address patient account needs.Always maintain and protect patient confidentiality.Keep clinic and patient reception area(s) organized and neat.Maintain adequate levels of front and back-office supplies.Assist with abstracting, scanning, and cataloging paper records into the electronic record.Support and participate in department huddles and team meetings.Demonstrate KNOWN service standards.Greet Patients and Perform Check-In/Out ProcessInterface with electronic medical records and scheduling system(s).Provide excellent customer service.Verify/update demographic and insurance information.Confirm/obtain Primary Care Provider and Referring Provider information.Scan insurance/ID card(s) and any other pertinent insurance material(s).Explain consent/HIPAA forms and noncovered services forms to patient and obtain patient’s signature(s) on all relevant forms.Assure patient has completed patient questionnaire(s), as needed.For managed care patients, assure that preauthorization is present, when needed, and that preauthorization is accurate.Accurately collect co-payments/deductibles and patient’s fees for services via check, cash, or credit card and document, per protocol.Arrive patients using the proper registration system(s).Politely inform patients of possible delays relating to their appointments.Collate chart appropriately.Perform patient encounter in computer system(s).Schedule future appointments, procedures, ancillary testing and/or enter recalls as indicated by patient’s provider(s).Provide disposable dark glasses (i.e., mydriatic specs) for patient’s that have been dilated.Make calls for patient transportation, upon appropriate patient request.Perform all tasks in a safe manner in compliance with organizational safety policies and according to applicable regulations; maintain a neat workstation and environment.Maintain confidentiality of all records and information that pertains to patients, physicians, employees, the organization and in related interests.Patient Registration and Appointment SchedulingObtain, document and update in appropriate system(s) all necessary patient information. This involves interaction with various insurance companies, and other payors/institutions.Verify coverage with appropriate insurance or health care plan carrier.Accurately coordinate the registration, referral, and scheduling activities of the assigned area(s).Ensure patients are accurately scheduled.Input validated patient registration information into the organization’s information systems.Routinely review existing scheduling templates for future appointment availability in order to effectively schedule patient’s appointments.Answer telephone lines and make necessary patient accommodations in the assigned Hospital Operations/Ambulatory Services location.Provide information to callers regarding the department and its patient care services.Correctly enter patients’ recalls for patients’ future visits in the appropriate practice management systems.For patients wishing to be seen in other geographic areas, make appointments with conveniently located clinical faculty.Appointment-making includes obtaining pre-authorizations and other documentation, as appropriate. “Other documentation” may include, for example, pertinent notes from previously seen providers.Provide location and office hours of emergency services to patients who state they are experiencing an emergency.Perform other duties or projects, as assigned, or requested.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate of an approved Medical Assistant Certificate/Diploma program.Req 2 years Experience in outpatient or ambulatory clinic settingReq Specialized patient-oriented procedures experience (ex. phlebotomy, sterile processing, or related)Req Experience with an electronic medical record (EMR)Req Ability to analyze clinical and administrative information and determine appropriate course(s) of action to resolve conflicts and discrepancies.Req Ability to interact effectively with patients, staff, and physicians.Req Ability to multitask effectively.Req Ability to work as a team member in hospital operations/ambulatory services setting.Req Ability to work with Microsoft Word & Excel software.Req Ability to write concisely and clearly, edit, and proofread to ensure grammatically correct and factual correspondence.Req Demonstrate professional and effective work skills to handle all responsibilities within a fast-paced, high pressure setting.Req Knowledge and proficiency with insurance.Req Knowledge of Medical/CCS billing/authorization guidelines.Req Knowledge of the operations and maintenance of patient-related testing equipment.Req Skill in acquiring accurate medical histories.Req Strong insurance verification and pre-registration background.Req Strong organizational and follow-up skills.Req Working knowledge of basic medical terminology and diseases.Preferred Qualifications:Pref Prior experience as a Medical Assistant, Phlebotomist, Support Coordinator, and/or related role highly desiredRequired Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As a Medical Assistant II, the incumbent will provide support to medical care providers in an outpatient/clinic setting such as, but not limited to, room patients, set up equipment and instruments, assist providers with performing, exams and procedures, cleans and stocks exam rooms, and provides proper documentation in electronic patient chart. Additionally, patient-care duties include recording systemic history, obtaining pertinent vitals, performing appropriate diagnostics, and preparing/assisting with minor procedures. Assist with administrative duties including patient follow up calls, prescription refills, clinic preparation, file preparation, appointment scheduling, submission of billing, insurance verification, sending dictations, and insurance verification. The medical assistant is also responsible for keeping the provider moving in the office and will be expected to provide some patient education. Daily interactions with staff, supervisor, and doctors, as well as periodic meetings with departmental leader(s). Incumbent is expected to work with minimal supervision; periodic and regular progress checks are performed to evaluate and adjust workload accordingly. In addition, the Medical Assistant II will provide administrative and front office support including greeting patients, performing patient check-in/out processes, collecting patient payments, performing insurance verification, scheduling procedures, patient follow-up appointments and/or ancillary testing, obtaining records/authorizations, and creating encounter(s) in patient registration system(s). Uphold smooth patient flow throughout the front office experience to ensure efficiency and effectiveness.Essential Duties:Clinical DutiesAccurately document, record, and update patient’s medical history, and all other medical information as requested by provider, in electronic and/or paper medical record.Perform all necessary tests for providers to adequately diagnose patients.May perform screening tests, including vision, EKG test, pulmonary function test and other tests within scope of practice as ordered.May perform laboratory duties to include, e.g.; drawing blood, obtaining blood specimens for testing, urine analysis, and urine and throat cultures as needed and ordered.May administer immunizations, injections and medication, within scope of practice and as per provider’s orders, and complies with immunization and medication administration handling and storage policy and procedure.Provide assistance to physicians during minor procedures by setting up instruments and medications, responding to physician needs during procedure and prepare instruments after procedure for reprocessing.Process patient requests for medication refills including contacting pharmacies to order prescription refills. Determine the need for physician review of prescription refills.Be willing to be trained and use newer technologies (training will be provided).Assist and educate patients on how to take their medications.Handle daily schedule to assure that patients are seen at proper intervals.Maintain equipment and supplies for patient examination rooms. This includes dating topical medications and removing expired materials.Properly clean/disinfect instruments and equipment routinely.Prepare the necessary supplies for diagnostic testing, exams, and procedures.Provide basic maintenance of all clinic equipment.Ensure instruments and devices are clean, fully functional, and sterilized if necessary.Ensure rooms are stocked daily with medications and supplies, place orders as necessary and appropriate.Consult with physician concerning test results and alert physician to positive test results or test abnormalities.Report patient concerns, symptoms, reactions, and changes to licensed clinic personnel.Serve as liaison between the medical staff and patients to answer questions, coordinate patient care, and/or provide patient education.Monitor and track work requests.Perform all tasks in a safe manner in compliance with organizational safety policies and according to applicable regulations; maintain a neat workstation and environment.Maintain confidentiality of all records and information related to patients, physicians, employees, the University and in related interests.Obtain, document and update in appropriate system(s) all necessary patient information.Provide technical support services where needed.General Administrative DutiesTriage patient issues to achieve timely resolution. Resolve patient problems related to such matters as billing, coordination of patient tests, appointments, and/or medical records.Respond to patient messages and/or voicemails, same day.Respond to requests by doctors and technical staff during clinic. Make phone-calls as requested and obtain records as needed.For cancellations and no-shows, follow appropriate steps as per policy.Maintain clinic/patient flow, balancing patient registration requirements, patient appointment times, and non-appointment activities.Serve as a liaison between outpatient clinics and programs in administrative matters. Help to maintain a therapeutic atmosphere by providing a supportive interface between patients, providers, and staff.Assist providers in performing schedule changes.Review active worklist(s) and address patient account needs.Always maintain and protect patient confidentiality.Keep clinic and patient reception area(s) organized and neat.Maintain adequate levels of front and back-office supplies.Assist with abstracting, scanning, and cataloging paper records into the electronic record.Support and participate in department huddles and team meetings.Demonstrate KNOWN service standards.Greet Patients and Perform Check-In/Out ProcessInterface with electronic medical records and scheduling system(s).Provide excellent customer service.Verify/update demographic and insurance information.Confirm/obtain Primary Care Provider and Referring Provider information.Scan insurance/ID card(s) and any other pertinent insurance material(s).Explain consent/HIPAA forms and noncovered services forms to patient and obtain patient’s signature(s) on all relevant forms.Assure patient has completed patient questionnaire(s), as needed.For managed care patients, assure that preauthorization is present, when needed, and that preauthorization is accurate.Accurately collect co-payments/deductibles and patient’s fees for services via check, cash, or credit card and document, per protocol.Arrive patients using the proper registration system(s).Politely inform patients of possible delays relating to their appointments.Collate chart appropriately.Perform patient encounter in computer system(s).Schedule future appointments, procedures, ancillary testing and/or enter recalls as indicated by patient’s provider(s).Provide disposable dark glasses (i.e., mydriatic specs) for patient’s that have been dilated.Make calls for patient transportation, upon appropriate patient request.Perform all tasks in a safe manner in compliance with organizational safety policies and according to applicable regulations; maintain a neat workstation and environment.Maintain confidentiality of all records and information that pertains to patients, physicians, employees, the organization and in related interests.Patient Registration and Appointment SchedulingObtain, document and update in appropriate system(s) all necessary patient information. This involves interaction with various insurance companies, and other payors/institutions.Verify coverage with appropriate insurance or health care plan carrier.Accurately coordinate the registration, referral, and scheduling activities of the assigned area(s).Ensure patients are accurately scheduled.Input validated patient registration information into the organization’s information systems.Routinely review existing scheduling templates for future appointment availability in order to effectively schedule patient’s appointments.Answer telephone lines and make necessary patient accommodations in the assigned Hospital Operations/Ambulatory Services location.Provide information to callers regarding the department and its patient care services.Correctly enter patients’ recalls for patients’ future visits in the appropriate practice management systems.For patients wishing to be seen in other geographic areas, make appointments with conveniently located clinical faculty.Appointment-making includes obtaining pre-authorizations and other documentation, as appropriate. “Other documentation” may include, for example, pertinent notes from previously seen providers.Provide location and office hours of emergency services to patients who state they are experiencing an emergency.Perform other duties or projects, as assigned, or requested.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate of an approved Medical Assistant Certificate/Diploma program.Req 1 year Experience in outpatient or ambulatory clinic settingReq Experience with an electronic medical record (EMR)Req Ability to analyze clinical and administrative information and determine appropriate course(s) of action to resolve conflicts and discrepancies.Req Ability to interact effectively with patients, staff, and physicians.Req Ability to multitask effectively.Req Ability to work as a team member in hospital operations/ambulatory services setting.Req Ability to work with Microsoft Word & Excel software.Req Ability to write concisely and clearly, edit, and proofread to ensure grammatically correct and factual correspondence.Req Demonstrate professional and effective work skills to handle all responsibilities within a fast-paced, high pressure setting.Req Knowledge and proficiency with insurance.Req Knowledge of Medical/CCS billing/authorization guidelines.Req Knowledge of the operations and maintenance of patient-related testing equipment.Req Skill in acquiring accurate medical histories.Req Strong insurance verification and pre-registration background.Req Strong organizational and follow-up skills.Req Working knowledge of basic medical terminology and diseases.Preferred Qualifications:Required Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients.As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients. Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list/history, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information, administers and refills medication as directed by physician. Performs various administrative duties, including answering phone patient calls, returning phone calls, triaging patient calls, and obtaining prior authorizations. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assignedEssential Duties:Follows policies and procedures: demonstrates ability to access online manuals and references.Transfers learned scientific knowledge into practical application in applying the nursing process.ASSESSMENT Appropriately completes nursing assessment and screening upon patient encounter via telephone or in clinic.DIAGNOSIS Interprets assessment information and formulates nursing diagnosis.PLAN Maintains problem list, medication list and allergies list when indicated.INTERVENTION Administers medications as ordered and completes re-assessments as indicated. Completes patient care procedures correctly per policy. Delegates tasks based on others’ scope of practice and competency. Acts as patient advocate.DOCUMENTATION Documentation is complete and correct on all encounters.EDUCATION Provides patient and family education as needed based on diagnosis or treatment plan.EQUIPMENT Maintain B/P machine. Correctly identifies and notifies appropriate department about defective equipment.COMMUNICATION Communicates effectively with all members of the healthcare team including the patient and family by: Appropriate patient/family interactions Effectively triages phone calls Utilizing e-mail system SBARORGANIZATION Manages time effectively. Able to organize and prioritize responsibilities. Takes meal breaks without incurring overtime.OBSERVES REGULATORY AGENCY REQUIREMENTS: National Patient Safety Goals Uses two patient identifiers Does not use unapproved abbreviations Uses procedural time out Uses appropriate communication between providers Completes medication reconciliation Maintains audible alarms Hazardous waste management Biohazard Medication Sharps HIPPA OSHA requirements (ie. No food or drink in clinical areas) JCAHO (continuous survey readiness Critical values are written, read back and shared with appropriate provider Dictated orders are written down, read back for validation, signed, timed and dated Maintains a safe work environment for self and others QUALITY MEASURES Identifies and participates in data collection and process improvementsPROFESSIONAL DEVELOPMENT Participates in professional hospital/nursing activities Relief charge nurse Nursing committees/councils Journal club Educational workshops Assist in the development or updating of patient education materialsAccepts and completes additional duties as assignedBonus Points Professional certification Other:Assesses a patient’s knowledge base/understanding of their diagnostic procedure.Plans, with the patient, the course of their testing/treatment in coordination with physician.Assists with the performance of cardiac diagnostic procedures in the Non-Invasive Cardiology Lab.Educates patient/patient’s family about procedure and treatment according to each patient’s individual needs and documents results.Documents accurately, on chart, procedures performed and patient’s tolerance.Performs other related duties as assigned.Required Qualifications:Req Bachelor’s Degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 2 years Experience as RN.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Preferred Qualifications:Pref 1 year One year experience in a non-invasive Cardiology setting immediately prior to application, with experience in all non-invasive modalities preferred.Pref 1 year One year experience in Coronary or Surgical Intensive Care setting immediately prior to application preferredRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart AssociationThe hourly rate range for this position is $53.00 – $87.45. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Social Worker (LCSW) is responsible for assessment, treatment planning and provision of social work services to patients, families, groups and the interdisciplinary team. The LCSW social worker also provide supervision for graduate master level students as assigned and supervision of MSW employees requiring supervision for all clinical activities. Provides psychosocial services in individual, family, and group formats.The Social Worker specializing in Adolescent & Young Adult Cancer Patients and Women’s Health Oncology Patients will provide comprehensive psychosocial support to individuals and families facing cancer diagnoses and treatment. This role involves offering emotional, psychological, and practical assistance to patients navigating the complexities of cancer care. The social worker will work collaboratively with a multidisciplinary team to ensure holistic care and enhance patient well-being, focusing on age-specific challenges and the unique needs of adolescents, young adults, and women.Essential Duties:Psychosocial Assessment – to be completed in a timely manner, using theoretical knowledge of human behavior, Identify mental health, emotional, and social challenges having an impact on treatment outcome and an understanding of potential ethical/risk issues especially for adolescent and young adult cancer patients, as well as women’s oncology patients.Clinical Intervention – to include supportive counseling with patients and families, linkage and referral to community agencies and services, facilitating family conferences. Helping families to cope with difficult decisions, especially for adolescents and young adults facing life-altering diagnoses. Address issues related to body image, fertility concerns, grief, anxiety, depression, and end-of-life care as needed. Assist families with communicating their concerns to the patient’s physicians. Work collaboratively with Case Managers on discharge planning issues. Provide group facilitation and program development.Crisis Intervention – Provide immediate crisis intervention for patients and families experiencing emotional distress or coping difficulties. Offer specialized interventions for individuals dealing with difficult treatment regimens or facing advanced stages of cancer.Care Coordination – Collaborate with oncologists, nurses, and other healthcare professionals to ensure seamless and holistic care. Assist with care coordination to address needs such as financial assistance, housing, transportation, and home care services.Triage/ Management of clinical caseload – demonstrate the ability to identify high risk situations, effectively manage caseload, and balance referrals, high risk admissions and ongoing patient care, requesting assistance from colleagues or manager as needed.Legal and ethical standards – to be incorporated into all clinical assessments and interventions, i.e. suspected abuse or neglect, Tarasoff duty to warn, conservatorship, patient rights. Employee must adhere to all Tenet Policies, Procedure and Practices in the area of Social Services.Documentation – to be completed per policy i.e. Interdisciplinary Plan of Care, Education Form, Advance Health Care Directive follow up form and Social Services Progress NotesIn service – given to other hospital staff regarding the psychosocial issues of patient care. i.e. Lunch and LearnsSocial Service reports– to be provided in a timely manner, i.e. PAS numbers, Case assignment by SW, Absence Approval requests, etc.Quality Improvement – participates in the development, monitoring and analysis of process and outcome indicators for the improvement of patient careMaintains competencies for hospital, age specific and job specific standards of careOther duties as assigned this can include Social Work Month activities, cancer specific support groups and educational programs for patients families, staff and volunteersPerforms other duties as assigned.Required Qualifications:Req Master’s degree Social Work from an accredited graduate school of social work.Req 2 years Experience in a medical setting.Req Ability to communicate effectively in English both verbally and in writing.Req Demonstrate excellent customer service behavior.Req Excellent analytical, problem-solving, planning and evaluation skills.Req Demonstrates ability to effectively work with physicians, staff, and patients.Req Able to function independently and as a member of a team.Req Demonstrates excellent verbal and written communication skills.Req Committed to excellence in patient care and customer service.Req Ability to handle emotional and difficult patient interactions.Preferred Qualifications:Pref 1 year Experience in oncology social work or working with adolescent, young adult, or women’s health populations preferred.Required Licenses/Certifications: Req Licensed Clinical Social Worker – LCSW (CA DCA)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $81,120.00 – $133,010.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Department of Neurology at the Keck School of Medicine of the University of Southern California is offering a one and/or two-year Non-ACGME Clinical Fellowship with emphasis on Multiple Sclerosis, Headache, General Neurology, Movement Disorders and Intraoperative Neurophysiologic Monitoring (IOM). Candidates must have completed an accredited neurology residency program and be eligible for medical licensure in the state of California.Neurology junior faculty members are dedicated to training residents and medical students.  The position offers a competitive salary with excellent university benefits and an academic appointment of Neurology Fellow at the USC Keck School of Medicine. The annual base salary for this position is $90,019. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Apply here and please submit your curriculum vitae to: Helena Chui, M.D., Chair, Department of Neurology, 1540 Alcazar Street, CHP 215, Los Angeles, CA  90033.  Phone (323)442-7686, email: chui@usc.edu

The PositionUSC Student Life is conducting a search for a Director of Fraternity and Sorority Life. This position reports to the Associate Vice Provost for Student Life. The incumbent will be responsible for the oversight and leadership of the fraternity & sorority community, as well as serve as the primary representative for the university’s fraternity & sorority system to external constituencies (alumni, advisors, housing corporations, community leaders, etc.). Application Procedure: •    Please include a cover letter and resume. (Cover letter & resume can be attached at the same time in the application process.)Duties and Responsibilities•    Provide vision and leadership for the Office for Fraternity and Sorority Life, the fraternity and sorority community, and related issues and initiatives.•    Lead the community in new and innovative ideas to support the needs of the fraternity and sorority community including leadership development, risk reduction, prevention education, and overall student development.•    Chair the Fraternity and Sorority Strategic Leadership Committee and implement and track recommendations.•    Design, implement, and assess meaningful educational programing to minimize risk and enhance the student experience.•    Build, enhance, and maintain relationships with chapter advisors, national offices, university partners, parents, and other constituents.•    Supervise, evaluate, and coach two full time professional staff, two graduate assistants, and multiple student staff.•    Oversee and coordinate the advisement and leadership of all fraternity & sorority councils including Interfraternity Council (IFC), National Pan-Hellenic Council (NPHC), Multicultural Greek Council (MGC), Panhellenic Council (PHC), and Asian Greek Council (AGC).•    Administer and oversee all operational functions of the department including budget management and multiple gift accounts.•    Coordinate risk management efforts, including but limited to Fraternity and Sorority Life Event Hosting Education programs and ongoing prevention education initiatives.•    Responsible for recognition process and tracking of fraternity and sorority standards and accreditation.•    Oversee weekly pre and post event meetings with an eye to risk mitigation, education, and event safety.•    Cultivate a culture of evidence and lead efforts for assessment of student learning outcomes in the fraternity and sorority community.•    Responsible for implementation of AB 524, the Campus-Recognized Sorority and Fraternity Transparency Act.•    Serve on university and division committees relevant for Fraternity and Sorority Life.•    Cultivate strong collaborative partnerships with university stakeholders including the Department of Public Safety, Fire Safety, EEO-TIX, Crisis Support & Intervention and other key units.•    Participate in Student Life initiatives including but not limited to Director meetings, the Trojan Welcome Experience, and the Student Life Free Expression Committee.•    Will receive after hours calls if an emergency occurs in a chapter facility.Preferred Qualifications•    Significant expertise in college fraternity and sorority systems and current topics in student life in higher education•    Demonstrated experience in community building and engaging multiple key stakeholders•    Experience supervising full-time staff•    Excellent interpersonal skills and conflict resolution techniques•    Extensive experience in the preparation and presentation of educational and leadership workshops•    Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules and regulations as well as knowledge of and the ability to interpret and apply related University and (inter)national council policies, procedures, principles, and practices.•    Ability to take initiative, balance competing priorities, and exercise sound judgment under pressure. •    Demonstrated cultural competence including proven effectiveness in serving the needs of undergraduate student population•    The successful candidate will demonstrate an ability to contribute to this positive, collaborative team culture. In addition, the successful candidate must demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.Preferred Education:•    Master’s degree.Preferred Experience:•    7 years progressively increasing responsibility in fraternity and sorority life.  Minimum Education:•    Bachelor’s degree.Minimum Experience:•    5 years in progressively increasing responsibility in fraternity and sorority life.   Limited relocation assistance may be provided.The annual base salary range for this position is $76,517.81 – $108,859.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.#LI-MN1  Minimum Qulifications:

Minimum Education: Combined experience/education as substitute for minimum education Bachelor’s degree

Minimum Experience: 5 years in progressively increasing responsibility in fraternity and sorority life