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The University of Southern California (USC), founded in 1880, is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students and staff that make the university what it is.The Department of Psychiatry and the Behavioral Sciences at the Keck School of Medicine of USC is seeking a board certified (preferred) or board eligible Adolescent/Adult Psychiatrists to care for USC students. We are seeking an experienced psychiatrist to join a diverse and dynamic multidisciplinary team who are strongly committed to providing excellent, multiculturally competent, clinical treatment to USC students and training to psychiatry residents. We are seeking candidates who are reflective of our diverse student population and who have strong clinical skills, are familiar with the duties associated with a university counseling center, and thrive in a fast-paced, collaborative, collegial, professional environment. This is a part-time clinical faculty position with an academic appointment in the Department of Psychiatry and the Behavioral Sciences at the Keck School of Medicine of USC and clinical service assignments in USC Student Health, Counseling and Mental Health Services. Salary is competitive, and contingent on experience. A generous benefits package includes: Medical, dental, vision, life insurance, long-term care, disability, malpractice coverage and more (information about benefits can be found here); significant retirement benefits (USC makes a 10% contribution when you contribute 5%); paid professional days and parental leave; access to free continuing education credits through our Grand Rounds lecture series; and generous paid time off.Description of Counseling and Mental HealthUSC’s Counseling and Mental Health Services provides mental health services to students to help them best achieve their academic and personal goals. Services include: individual and group counseling; assessment and referral to other professionals and institutions; crisis intervention (including some after-hours coverage); case management; psychiatric evaluations and follow-up; consultation; outreach and prevention; and training and supervision. Our students benefit from multidisciplinary collaboration, and we adopt a bio-psycho-social approach in our work whenever appropriate.We are committed to providing quality mental and educational services in accordance with the ethical and legal standards of our profession. We appreciate and honor diversity and work with all students with compassion, respect, and dignity. We advocate for and empower our students in pursuing their goals and personal development.Training is an important function in our center. We are committed to providing professional training opportunities for trainees in psychology, social work, family medicine, and psychiatry (i.e., medical student and residency electives). The entire faculty is involved in our training programs including individual supervision, group supervision, case consults, and/or seminars. The training also includes participating in and promoting self-reflection.We are committed to creating a work environment characterized by respect, mutual support, and teamwork, and the sharing of diverse opinions among our faculty. We value and honor the diversity of the students we serve as well as the diversity of our faculty and the unique contributions of each member. Faculty are committed to ongoing learning, self-awareness, and cultural competency. Essential Functions:   Report to and work closely with the Associate Director of Student Psychiatric Services.Provide direct outpatient psychiatric care including collaborative evaluation, diagnosis, and treatment of mental disorders for USC students. This includes up to 16-17.5 hours per week of direct face-to-face patient care.Work assignment will include three or four 4-hour Saturday shifts via Telemedicine during each semester between September through May (e.g., 4 Saturdays in Fall and 4 Saturdays in Spring)Work assignment will also include one late weekday night per week (until 7pm)Facilitate higher level of care referrals and hospitalizations, when needed.  Support medication treatment with brief supportive therapy and motivational interviewing when indicated, with the provider’s role and expertise primarily relating to the biological treatment of the student.  Cover on-call emergencies, as assigned. This includes being available for urgent medication issues of patients on assigned workdays.Currently there are no overnight on-call duties for psychiatrists, but on-call duties may be assigned based on clinical needs and will be distributed evenly amongst psychiatrists based on FTE.Complete documentation in a timely manner and in compliance with departmental policies (currently within 48 hours).Attend weekly multidisciplinary faculty and staff meetings. Provide professional consultation to Student Affairs, academic, professional and department advisors, and to staff of other campus departments on mental health issues and emergencies. Collaborate and consult with other mental health providers (especially related to high-risk students) and with primary care medical providers who may also provide psychiatric medication management to students.   Attend and contribute to various CMH, Student Health, Psychiatry Departmental and campus meetings, fostering educational objectives and a consultative collegial environment.  Participate in yearly merit review and performance evaluations, peer review, quality improvement activities and other unit, departmental, and division teams and committees.  Provide supervision of psychiatry residents (PGY4s).Attend Psychiatry Department Grand Rounds, Social Justice Forums, and Department Matters meetings.Schedules reflect a hybrid of telemedicine and in-person clinic.  THIS IS NOT A REMOTE POSITION.Minimum QualificationsMust be a State of California Licensed Physician and a board certified (preferred) or board eligible psychiatrist.Experience in short term treatment, including stabilization and crisis intervention.Multicultural competency in working with students of color, students from all economic classes, first generation students, LGBTQ students, and international students.Resilient, self-aware, and able to thrive in a fast paced, demanding environmentPreferred QualificationsExperience working with university students, LGBTQIA populations, and international students.Experience working with issues encountered in early and emerging adulthood, including identity issues (e.g., sexual identity, gender identity, racial/ethnic identity, etc.), sexual trauma, eating disorders, and substance use disorders.An advanced practice clinician possessing well-developed clinical and psychopharmacological skills and the willingness to support the development of evidence-based clinical guidelines for student-patients.  Effectively works in a highly diverse and multicultural student population and LGBTQ affirmative environment; experience and commitment to working with minoritized individuals.Interest and skill in an integrated approach to care.Commitment to the highest ethical standards of professional practice and to professional integrity.Desire to continue to grow as a professional and committed to excellence and lifelong learning.Foreign language skills are welcome.Application Deadline: Until position is filled.Starting Date: NegotiableThe annual base salary range for this position is $-$.  When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The University of Southern California (USC), founded in 1880, is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students and staff that make the university what it is.USC Student Health, Division of Family Medicine at the Keck School of Medicine is seeking enthusiastic and dedicated full-time clinical faculty members to join our team (Clinical Instructor of Family Medicine-Practitioner). This is an exciting opportunity to work within a dynamic and interdisciplinary environment that emphasizes the well-being of college students. In addition to seeking well rounded clinical Physician Assistant or Nurse Practitioner, successful candidates are expected to have interest and experience in college health. You will be responsible for providing excellent medical care to students, diagnosing and treating various medical conditions and collaborating with a multidisciplinary team.  USC Student Health provides comprehensive and personalized health care to a diverse student population. Our mission is to offer high-quality care in a supportive and collaborative environment. As a member of our team, you’ll play a vital role in improving the health and well-being of students at one of the nation’s top universities. Essential Duties: Under physician supervision, performs medical assessments of patients.  Establishes and monitors a medically appropriate level of care for patients. Stresses health education and preventive medical care, where appropriate. Obtains complete or focused medical histories from patients. Performs appropriate physical examinations, as situation dictates. Maintains accurate and up-to-date medical records and prepares reports, as needed. Devises diagnostic treatment plans to address patients’ medical needs. Orders and interprets lab tests, electrocardiograms, x rays, and spirometry tests as needed. Identifies unstable or high level of care patients and makes arrangements for transfer to appropriate facilities. Refers patients for medical and/or other treatment, when appropriate. Performs medical procedures such as suturing and wound care and manages conditions produced by infection or trauma, based on privileges approved by medical staff. Provides non-surgical care for injuries. Arranges medical follow-up plan(s), as appropriate. Ensures patients understanding of discharge instructions and follow-up planning. Works with Counseling Services staff in cases presenting with mental health problems. Ensures compliance with regulatory, legal, and departmental requirements. Ensures compliance with documentation requirements as specified by USC Student Health, USC Care, and other accrediting agencies. Maintains professional affiliations, licenses, and certifications. Stays current on developments in the field of medicine. Attends and participates in patient care meetings, clinic meetings, and other events, as required. Performs other duties as assigned. Preferred – 4 or more years’ experience in ambulatory care setting. USC values diversity and is committed to equal opportunity in employment. Women and men, and members of all racial and ethnic groups are encouraged to apply.The annual base salary range for this position is $132,000 – $170,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The University of Southern California (USC), founded in 1880, is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students and staff that make the university what it is. USC Student Health, Division of Family Medicine at the Keck School of Medicine is seeking enthusiastic and dedicated full-time clinical faculty members to join our team (Clinical Assistant Professor of Family Medicine-Practitioner). This is an exciting opportunity to work within a dynamic and interdisciplinary environment that emphasizes the well-being of college students. In addition to seeking well rounded clinical physicians, successful candidates are expected to have interest and experience in college health. You will be responsible for providing excellent medical care to students, diagnosing and treating various medical conditions and collaborating with a multidisciplinary team  USC Student Health provides comprehensive and personalized health care to a diverse student population. Our mission is to offer high-quality care in a supportive and collaborative environment. As a member of our team, you’ll play a vital role in improving the health and well-being of students at one of the nation’s top universities. Responsibilities · Provide exceptional primary care to USC students, addressing a wide range of medical concerns. · Diagnose and treat acute and chronic medical conditions. · Diagnose, treat, manage sport related and other injuries and conditions that may affect the physical performance of an athlete. · Performs medical procedures such as suturing and wound care and manages conditions produced by infection or trauma. · Performs Point of Care ultrasound (preferred).’Experience in sports medicine · Experience in the medical care of patients with eating disorders (preferred). · Partners with Counseling Services staff to assist in the care of patients with mental health issues. · Collaborate with a multidisciplinary team of healthcare providers to ensure comprehensive, student-centered care. · Contribute to the development and implementation of programs and initiatives focused on college health and wellness. · Engage in educational and clinical supervision of medical students and residents as part of the teaching faculty. · Participate in departmental meetings, continuing education, and professional development activities. USC values diversity and is committed to equal opportunity in employment. Women and men, and members of all racial and ethnic groups are encouraged to apply.  The annual base salary range for this position is $232,000 – $262,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The University of Southern California (USC), founded in 1880, is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students and staff that make the university what it is.The Keck School of Medicine of the University of Southern California and Children’s Hospital Los Angeles (CHLA) Department of Pathology & Laboratory Medicine are seeking an outstanding candidate for a full-time neuropathologist faculty member with research, clinical service, and teaching responsibilities as an Assistant or Associate Professor on the traditional clinical track.  The successful candidate will become an integral member of the multidisciplinary neurosciences research community at the University of Southern California and Children’s Hospital Los Angeles. Clinical responsibilities will include pediatric neuropathology, brain tumor and muscle biopsy sign-out. The candidate will be actively involved in teaching fellows, residents and medical/graduate students and must be willing to participate in departmental and interdepartmental conferences.The candidate must hold an MD or MD/PhD degree, be eligible for an unrestricted California Medical License, and be Board Certified (or board eligible at time of appointment) in Anatomic Pathology and Neuropathology. Special consideration will be given to candidates with research interests in developmental neuropathology and/or molecular pathology. Salary and appointment rank will be commensurate with the applicant’s experience and training.The annual base salary range for this position is $250,000-$350,000.  When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Apply here and upload curriculum vitae, a statement describing experience and interest, and three references. For further inquiries, contact:Alexander R. Judkins, M.D.Pathologist-in-Chiefc/o Anne LouïtDepartment of Pathology and Laboratory MedicineChildren’s Hospital Los Angeles, MS #434650 Sunset Blvd., Los Angeles, CA 90027Email: alouit@chla.usc.eduAcademic appointment through USC Keck School of Medicine is available at a level appropriate to training and experience.

The Nurse Practitioner (NP) has a specialized skill and knowledge related to the setting in which they practice and perform physical exams, collects and documents data, conducts approved diagnostic and therapeutic procedures, orders and schedules laboratory studies and professional consultations, prescribes appropriate interventions and medications, and provides direct patient care services, according to established evidence-based clinical practice standards. The NP contributes to excellence in patient care, research, teaching, consulting, and provides leadership to the organization and advance practice profession. Duties may include but not limited to obtaining patient health histories and complete physical examinations, documenting findings noting pertinent normal and abnormal findings, ordering and interpreting appropriate diagnostic and laboratory tests, and performing procedures as needed within specialty area. The NP also helps facilitate safe and efficient operational flow of the patient through their continuum of care. The NP will function as a part of inter-professional teams by communicating, planning, and implementing care directly with other healthcare professionals, including but not limited to physicians, pharmacists, office support staff, and other advance practice providers (APPs).The Nurse Practitioner takes a leading role in activities such as managing the clinical aspects of clinic, patient rounding and care, nursing performance improvement, job performance/competency evaluations, staffing, scheduling and working with the directors, employees, and preceptors in the orientation and training of new employees. Executes leadership in the following areas: Direct/Indirect Patient Care, Support of Systems, Research, Education, and Professional Leadership. Works in collaboration with other health care team members, consulting and referring as appropriate, but retains responsibility for ongoing clinical management of the patient. Must work with any and every physician in the Clinic. Other duties as assigneEssential Duties:Conducts in-depth interviews with patients and/or family, constructs comprehensive medical histories, performs initial and periodic physical examinations and explores patient’s interpretation of health needs. Identifies and treats patients’ diseases. Manages treatment of hospitalized patients.Performs other duties as assigned.Directly performs or orders appropriate diagnostic studies and interprets finished results.Develops and implements long and short range treatment plans.Performs procedures such as obtaining specimens, performing injections, immunizations, lumbar punctures, skin biopsies, suturing, wound care and management of conditions produced by trauma or infection.Writes orders to increase, decrease or change medication, subject to checking and counter-signing by physician.Initiates consultations and monitors scheduling of patients for special tests.Identifies records pertinent progress of patients, updating and summarizing charts, changing orders when appropriate and notifying the responsible physician of changes in the patient’s condition.Instructs and counsels patients and families regarding preventive care, medical problems, psychological problems, and use of prescribed treatments and drugs.Acts as liaison with governmental agencies such as Center for Disease Control and National Institute of Health. Assists with medical research projects, following medical research protocols. Obtains Investigational Review Board approval for treatment protocols.Researches community resources for referral of patients. Refers patients to most appropriate resource based on patients’ medical needs and condition.Maintains compliance with established University and department policies and procedures, quality assurance, safety, environmental, infection control and complies with requirements of accreditation and regulatory agencies.Participates in in-service education programs and professional associations.Performs other duties as assigned.Required Qualifications:Req Master’s degree Graduate from an accredited school of Nursing (MSN).Req 5 years; Combined education/experience as substitute for minimum experience Clinical nursing experience.Req – If less than 2 years or 2,000 hours of clinical experience, Schedule II controlled substances may not be prescribed without a protocol approved by a collaborating physicianReq Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties.Preferred Qualifications:Required Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Nurse Practitioner – NP (CA Board of Registered Nursing)Req Nurse Practitioner Furnisher (CA DCA) Current license to furnish medications in the State of California.Req DEA Certificate Drug Enforcement Agency (DEA) Certificate issued by the U.S. Department of Justice for Schedule II-V controlled substances.Req NP Board Certified Possession of National Board Certification in Nurse Practitioner area of specialty accredited by Accreditation Board of Specialty Nursing (ABSNC) or National Commission for Certifying Agencies (NCCA). ◦ If work in Hospital/Acute Care Setting must have Certification from the American Nurses Credentialing Center (ANCC) or American Association of Critical-Care Nurses (AACN) as an Acute Care Nurse Practitioner (ACNP) or Adult Gerontology Acute Care Nurse Practitioner (AGACNP) upon hire. ▪ (*Grandfathered from Acute Care Certification requirement if hired/transferred prior to 12/2015.)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart Association – *ACLS as required by the NPs Job description for NPs in the Hospital/Acute Care Setting and Ambulatory Infusion Centers (*Required for Hospital/Acute & Infusion Center Clinic settings only)Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)BELOW APPLIES TO LAS VEGAS ONLY (Exempt from KMC Requirements above): – Nurse Practitioner – NP (NV NSBN): Must have one of the following NP specialized certifications: Acute Care (ACNP), Adult Medicine (ANP), Family Medicine (FNP) or Gerontology (AGNP) for primary and secondary care. – DEA Certificate: Unrestricted DEA Certificate with a Nevada address – Board of Pharmacy License: Valid Nevada Board of Pharmacy certificate – Registered Nurse – Nevada State Board: Valid Nevada State Board of Nursing License as a Registered Nurse (RN) – USC Credentialing – Must obtain USC Credentialing from governing board within 6 months of hire (Will Precept with Physicians, PAs and/or fully credential NPs for up to six months) – Basic Life Support (BLS): Healthcare Provider from American Heart AssociationThe annual base salary range for this position is $95,680.00 – $158,230.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility. The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed.Essential Duties:1. Demonstrates competency in the quality of work and knowledge of a Patient Access Representative.2. Strives for first call resolution and demonstrates high level of customer service.3. Maintains warm, courteous and professional behavior in accordance with the USC/Keck customer service standards while interacting with contacts, both internal and external.4. Maintains consistent accuracy in all tasks associated with job role and tasks and responsibilities daily.5. Exhibits collegial and professional demeanor in all interactions.6. Contributes effectively as a productive team member to the Patient Access Center and USC/Keck.7. Follows USC/Keck Communications standard and policy.8. . Accepts alternate assignments to any area within the organization as assigned by Management.9. Expected to work from home as/when organizationally deployed, following the departmentally established guidelines and expectations for remote work.10. Other duties as assigned.11. May page physicians as dictated by internal procedures, correctly, professionally and in a timely manner.12. May perform follow up checks with all open pages while on shift and before leaving shift13. Demonstrates proficiency in ensuring that all information housed within the Call Management system and Qgenda is sent for updates to management and readily accessed when needed.14. Answers, screens and directs incoming and outgoing telephone calls, electronic messages, omnichannel contacts and other web-based communications using the organizational communications management system. Transfers telephone calls to the appropriate department or medical personnel.15. Processes messages following departmental procedure and ensuring compliance with HIPAA regulations.16. Utilizes organizationally defined systems to perform patient communication.16. Performs scheduling functions, to include scheduling, rescheduling cancelations and confirmations of appointments using organizational scheduling system.17. Creates and maintains medical data and reconciles to patient appointment records.18. Coordinates care with patient coordinators, nurses and physicians to secure appointments for patients and referring physicians.19. Performs data entry and maintains data bases for bumps and cancellations.20. Verifies insurance coverage using organizationally defined process. May determine if patient’s insurance is contracted with USC and advise patient of any estimated financial responsibility.21. Using USC/Keck defined guidelines, and at their discretion, carries out Service Recovery activity, and/or escalate to any Level 3/Lead or Supervisor within the Patient Access Center.Required Qualifications:Req High school or equivalentReq 2 years Minimum two (2) years of experience working in a call center, customer service and/or healthcare department/ environment (or combination of that equals two or more years)Req Demonstrated interpersonal skills.Req Ability to multi-task.Req Excellent verbal and written communication skills.Preferred Qualifications:Pref Associate’s degree Associates’ or Bachelors’ degree in healthcare, business or operations field strongly preferred.Pref Specialized/technical training Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant.Pref Knowledge of HIPPA compliance and various health insurance types preferred.Pref Knowledge of medical terminology strongly preferred.Pref Demonstrated knowledge of high-level computer literacy with practice management scheduling systems preferred.Pref Bilingual: Spanish, Chinese and other languages preferred.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $21.00 – $33.15. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility. The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed.Essential Duties:1. Demonstrates competency in the quality of work and knowledge of a Patient Access Representative.2. Strives for first call resolution and demonstrates high level of customer service.3. Maintains warm, courteous and professional behavior in accordance with the USC/Keck customer service standards while interacting with contacts, both internal and external.4. Maintains consistent accuracy in all tasks associated with job role and tasks and responsibilities daily.5. Exhibits collegial and professional demeanor in all interactions.6. Contributes effectively as a productive team member to the Patient Access Center and USC/Keck.7. Follows USC/Keck Communications standard and policy.8. . Accepts alternate assignments to any area within the organization as assigned by Management.9. Expected to work from home as/when organizationally deployed, following the departmentally established guidelines and expectations for remote work.10. Other duties as assigned.11. May page physicians as dictated by internal procedures, correctly, professionally and in a timely manner.12. May perform follow up checks with all open pages while on shift and before leaving shift13. Demonstrates proficiency in ensuring that all information housed within the Call Management system and Qgenda is sent for updates to management and readily accessed when needed.14. Answers, screens and directs incoming and outgoing telephone calls, electronic messages, omnichannel contacts and other web-based communications using the organizational communications management system. Transfers telephone calls to the appropriate department or medical personnel.15. Processes messages following departmental procedure and ensuring compliance with HIPAA regulations.16. Utilizes organizationally defined systems to perform patient communication.16. Performs scheduling functions, to include scheduling, rescheduling cancelations and confirmations of appointments using organizational scheduling system.17. Creates and maintains medical data and reconciles to patient appointment records.18. Coordinates care with patient coordinators, nurses and physicians to secure appointments for patients and referring physicians.19. Performs data entry and maintains data bases for bumps and cancellations.20. Verifies insurance coverage using organizationally defined process. May determine if patient’s insurance is contracted with USC and advise patient of any estimated financial responsibility.21. Using USC/Keck defined guidelines, and at their discretion, carries out Service Recovery activity, and/or escalate to any Level 3/Lead or Supervisor within the Patient Access Center.Required Qualifications:Req High school or equivalentReq 2 years Minimum two (2) years of experience working in a call center, customer service and/or healthcare department/ environment (or combination of that equals two or more years)Req Demonstrated interpersonal skills.Req Ability to multi-task.Req Excellent verbal and written communication skills.Preferred Qualifications:Pref Associate’s degree Associates’ or Bachelors’ degree in healthcare, business or operations field strongly preferred.Pref Specialized/technical training Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant.Pref Knowledge of HIPPA compliance and various health insurance types preferred.Pref Knowledge of medical terminology strongly preferred.Pref Demonstrated knowledge of high-level computer literacy with practice management scheduling systems preferred.Pref Bilingual: Spanish, Chinese and other languages preferred.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $21.00 – $33.15. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information. Schedules diagnostic tests ordered by the physician as needed. Performs various office and clerical duties. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assigned.Essential Duties:1. Determines patient care needs and directs patients accordingly.2. Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flow.3. Prepares patients for examinations. Obtains and records vital signs.4. Ensures health care delivery areas are fully stocked, organized, cleaned, and disinfected.5. Maintains files and records, oversees equipment and office supply inventory. Photocopies, collates, faxes,, mails. Reads and prioritizes incoming mail. Handles or routes as appropriate.6. Ensures that physician orders for medications and treatments are implemented by the appropriate staff.10%7. Provides coverage/relief for co-workers. Communicates directly with co-workers the status of all patients when providing coverage.8. Assists the physician with exams and procedures.9. Records patient information in chart//EHR according to Joint Commission standards. Maintains a professional demeanor.10. Obtains blood sample specimens by venipuncture or capillary methods in response to requests for testing by clinicians, with appropriate consideration for the age of the patient.11. Receives and screens specimens with regard to acceptability as defined by established guidelines.12. Processes, distributes or packages all specimens received13. Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate from an accredited school of Medical Assistant Certificate/Diploma programReq Ability to communicate effectively in English both verbally and in writing.Preferred Qualifications:Pref 1 year; Combined education/experience as substitute for minimum experience Experience in acute care settingPref Knowledge of specialty medical terminology.Pref Familiarity with word processing, IDX, GECB, COR Schuynet, Cerner, ProSolv, EPF, AS400 and scheduling software.Pref Spanish language skills.Required Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $37.40. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, .education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Support Coordinator will assist with all aspects of patient care. Coordinate clinic schedules, patient appointments and follow up. Answers patient phone calls, verify insurance benefits, prepare charts for clinic and prepare charge tickets for clinic visits. He/She will also coordinate scheduling of all surgeries and diagnostic testing for patients which include sending pre-op packets to patients with surgery instructions, prepare surgery charge tickets and compile letters of medical necessity. The Support Coordinator will assist with the office clerical duties. Other duties may include: assisting multidisciplinary team in managing the care of the patient’s thru all phases (In-take/Evaluation/Listed) by acting as a liaison between the clinic and referring physicians; assisting in managing follow-up care for post surgical patients by setting up follow up care appointments; and/or coordinating an organized and efficient case flow of clinic scheduling. Must work with any and every Physician.Assist with all aspects of patient care, particularly front office operations. Coordinate clinic schedules, patient appointments and follow up. Answers patient phone calls, verify insurance benefits, prepare charts for clinic and prepare charge tickets for clinic visits if needed. Obtain authorization and coordinate diagnostic testing for patients as ordered by neuroscience provider. Triage patient calls to licensed personnel when medical judgment or advise warranted. Cross cover front reception: arrival of patients, collection and posting of over-counter monies, batch closure. Assist the office with clerical duties. Other duties may include: assisting multidisciplinary team in managing the care of the patient’s thru all phases (In-take/Evaluation/Listed) by acting as a liaison between the clinic and referring physicians; assisting in managing follow-up care for post surgical patients by setting up follow up care appointments; and/or coordinating an organized and efficient case flow of clinic scheduling. Must work with any and every physician in the Surgery Department. Other duties as assigned. Must have excellent communication skills, including the ability to speak, read and write English proficiently. Must be comfortable with computers and medical terminology. In depth knowledge of all insurance types.Essential Duties:1. Greets patients in a courteous and professional manner.2. Adheres to protect patient confidentiality.3. Process new referrals in a timely manner; this includes obtaining required outside medical records, entering demographic information into computer system and PBAR, provides medical records to physician / multidisciplinary team for review, provides insurance information to financial counselor for patient to be financially cleared, and schedule patient in clinic.4. Schedules patient’s evaluation in a timely manner while accommodating patient’s needs. This includes but no limited to: laboratories, diagnostic testing and consultations as needed.5. Maintains provider master schedule.6. Understands the procedures for scheduling patients, and gives proper patient instructions.7. Notifies patient of upcoming appointments in a timely manner.8. Arranges patient clinic appointments as requested by the physician.9. Communicates all changes with patient and case information to all involved personnel.10. Demonstrates accuracy and thoroughness in entering information into computer systems (Cerner, PBAR).11. Works with various hospital personnel to resolve issues and accommodate patient.12. Preps charts for clinic, selection committee, and tumor board (if applicable).13. Assists in clinic with clerical and scheduling needs.14. Assist in translation as needed (if applicable).15. Provides phone coverage as needed.16. Demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence.17. Ability to work independently and in a team setting to accomplish duties in a timely manner.18. Knowledge of proper chart format.19. Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Ability to communicate effectively in English both verbally and in writing.Preferred Qualifications:Pref 1 year Experience in acute care or ambulatory care setting. *Entry level accepted.Pref Knowledge of medical terminology preferred.Pref Familiarity with word processing, IDX, Cerner, PBAR and scheduling software is preferred.Pref Basic Life Support (BLS) Healthcare Provider from American Heart AssociationRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Licensed Vocational Nurse (LVN) is an individual with specific knowledge and technical skills to assist the Registered Nurse in providing care for a designated group of patients. The LVN utilizes the Nursing Process to provide therapeutic care to a specific population of patients, under the direction of the Registered Nurse.Under general supervision, provides day-to-day staff, logistical and administrative assistance to the Surgery Clinic. Schedules appointments; screens and refers phone calls; communicates and interacts with patients; provides clerical and staff support to the Department and assists with clinical operations as required and permitted.Essential Duties:Uses and practices basic assessment, participates in planning, executes interventions in accordance with the plan of care or treatment plan, and contributes to evaluation of individualized interventions related to the care plan or treatment plan.Provides direct patient care.Administers medications.Demonstrates professional communication skills for the purpose of patient care, education and multidisciplinary team collaboration.Schedules and receives patients.Prepares and maintains medical records.Performs basic secretarial and medical transcription duties.Enters charges into the system in an accurate and timely fashion.Handles telephone calls and writes correspondences.Serves as a liaison between physicians and other individuals.Takes patient histories and vital signs.Implements an effective and efficient patient flow.Performs first aid and CPR if needed.Assists physicians with exams and treatments as permitted by license.Organizes pharmacy refill requests for physician approval.Ability to work independently and in a team setting to accomplish duties in a timely manner.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate of an accredited Vocational Nursing ProgramReq Demonstrates ability to effectively work with physicians, staff, and patients.Req Proficient computer skills in Microsoft Word as well as Internet access and utilization.Req Demonstrate excellent customer service behavior.Req Strong interpersonal skills to handle sensitive situations and confidential informationReq Able to make decisions effectively and with appropriate stakeholder inputPreferred Qualifications:Pref 2 years Experience in an acute care or ambulatory care setting.Required Licenses/Certifications: Req Licensed Vocational Nurse – LVN (CA DCA) Valid California Vocational Nursing licenseReq Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Pref LVN – Intravenous Therapy Certification (CA DCA)The hourly rate range for this position is $29.00 – $45.20. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, .education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.