jobboard3

This position will start as a fixed-term for 6 months with a possibility of getting an extension or becoming permanent. Since 1897, the Ostrow School of Dentistry has shaped talented students into outstanding dentists and dental hygienists. Our challenging clinical education and our expert faculty members provide future oral health professionals with the skills they need in order to become the best.USC’s Herman Ostrow School of Dentistry is looking for a talented Dental Call Center Representative to join the Office of Clinical Affairs. This department will need a positive energetic individual who is able to take on a fast-paced workload. Calls in the call center can reach up to 150 calls a day.Job Summary:This position is responsible for answering, screening and directing incoming and outgoing telephone calls or other communications using a call management system. The Call Center Representative responds quickly and courteously to basic inquiries, registers and posts notes in client records, maintains data, and enters data in a variety of client management computer systems. The Call Center Representative is responsible for posting notes in client records, scheduling and confirming follow up appointments. This position is also responsible for following up on unresolved customer and client inquiries, performing simple maintenance, contacting emergency personnel when necessary, and scheduling and confirming initial and follow-up appointments, as necessary.Monday – Friday schedule could range from the following shifts:7:30 AM – 4:00 PM8:00 AM – 4:30 PM8:30 AM – 5:00 PM10:30 AM – 7:00 PM Note: The Tuesday night clinic shift will be rotated every 3-6 weeksPreferred Experience:2 yearsDental Knowledge or Dental Assisting backgroundThe Trojan Family Rewards:We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families including. For more information please visit http://benefits.usc.eduThis support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!As an equal opportunity employer, USC values and promotes diversity, equity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.USC has great minds that transform the world with their talents and research. Will you be one? Join us!FIGHT ON!The hourly rate range for this position is $21.16 – $24.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Minimum Education: High school or equivalent
Minimum Experience: 1 year
Minimum Field of Expertise: Experience working in a call center or customer service department in a busy environment. Demonstrated interpersonal skills. Basic knowledge of compliance issues in area of specialty. Ability to multi-task. Knowledge of terminology in area of specialty. Excellent verbal and written communication skills.

This is a 6-month fixed-term position with the possibility of transitioning to regular full-time employment. Since 1897, the Ostrow School of Dentistry has shaped talented students into outstanding dentists and dental hygienists. Our challenging clinical education and our expert faculty members provide future oral health professionals with the skills they need to become the best. We, at the Herman Ostrow School of Dentistry of USC, are all committed to maintaining an environment of excellence and eminence, and this commitment shines through in all that we do.Advanced Orthodontic Program at Herman Ostrow School of Dentistry of USC is looking for a Registered Dental Assistant (RDA). The RDA provides both administrative and comprehensive chair-side assisting services for patients during dental treatment procedures for clinical faculty, doctoral dental students, and post-doctoral students in clinical unit(s) and/or affiliated practices. Ensures adherence to strict principles of the standard of care, cleanliness, and infection control. Ensures that all communication provided to patients/parents, residents, clinic employees, and faculty is presented in a professional and friendly manner. No travel to other locations for work, and this position does not supervise other employees.Job Accountabilities:Observes dental assisting employees and students to ensure adherence to strict principles of the standard of care, cleanliness, and infection control. Reports noncompliance to supervisors and/or faculty.Prepares treatment/clinical areas for patient care. Organizes and prepares trays for dental procedures, readies, and mixes materials, and maintains adequate inventories in each operatory. Preps patients and assists dentists with procedures. Obtains vital signs and monitors patients for complications. Cleans up following procedures, disposes of waste, disinfects area after each patient, and sets up for next patient in accordance with established procedures.Maintains inventory of disposable materials, medications, dental instruments, equipment, and supplies in the dental operatory and those required for daily operation. Organizes supplies and equipment to minimize loss and maximize utilization. Performs regular audits to ensure the removal of expired materials. Maintains a clean and orderly clinic. Sterilizes and disinfects instruments and equipment in accordance with established procedures.Prepares materials for making impressions and restorations, as needed. Exposes and processes digital radiography or traditional x-rays. Practices radiation safety always when using dental radiographs generators.Assists Residents with explaining treatment instructions and treatment plans to patients and parents of Spanish speaking families.Leads other dental assistants in the absence of the supervisor as needed. Provides administrative support (e.g., schedule, attendance records) and problem resolution as required. Assists with patient registration, appointment scheduling, billing, filing, scanning, and other related administrative support duties as required. Obtains dental history, records from patients, and ensures health histories are recorded and current. Provides patient education and treatment planning information as directed by attending faculty providers, or by students. Promotes an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Code of Ethics.What makes you stand out?Demonstrated excellent bilingual skills in English and Spanish (written and verbal)Demonstrated collaborative work style.Previous work experience in orthodontic patient careThe Trojan Family Rewards:We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information, please visit http://benefits.usc.eduThis support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!As an equal opportunity employer, USC values and promotes diversity, equity, and inclusion in the workplace. The work culture thrives on mutual respect, trust, and constructive collaboration amongst all its members.USC has great minds that transform the world with their talents and research. Will you be one? Join us!FIGHT ON!The hourly rate range for this position is $25.67 – $28.47. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. Minimum Education: Specialized/technical training
Minimum Experience: 3 years
Minimum Field of Expertise: Three years chairside experience directly in a dental environment or private practice in one or more recognized dental disciplines (general/prosthodontics, endodontics, periodontics, oral surgery, pedodontics, orthodontics, special patients). Working knowledge of HIPAA compliance, PPO and dental terminology. Demonstrated excellent interpersonal patient service skills, and ability to multi-task. Working knowledge of proper sterilization and instrument management techniques. Demonstrated experience in a high volume, fast paced environment. Demonstrated team-oriented and collaborative work style. Ability to travel to and from various local locations. Possesses a current California Registered Dental Assistant License, current California X-Ray Certificate, current CPR Certification, and current Basic Life Support (BLS) for Healthcare Providers Certification.

Join the Trojan Family: Environmental Health & SafetyTitle: Occupational Health & Safety Specialist IIAbout the DepartmentWho we are: The University of California (USC) is a leading private research university located in Los Angeles – a global center for arts, technology, and international business. As the city’s largest private employer, we offer the opportunity to work in a dynamic environment, in careers that span a broad spectrum of talents and skills across a variety of academic schools and units. As a USC employee, you will enjoy excellent benefits and perks, and you will be a member of the Trojan Community – the faculty, staff, students, and alumni who make USC a great place to work.What we do: our role is to protect USC, its people, and overall mission by ensuring that the university is prepared for emergencies and well protected from major hazards and disasters.Learn more: Visit our Environmental Health & Safety Website to learn more about the department.Role Overview: As a key member of USC’s Environmental Health and Safety team, you will take a leading role in developing and implementing comprehensive Industrial Hygiene and Occupational Health programs.  This journey-level position emphasizes technical expertise and independent judgement in the anticipation, recognition, evaluation, and control of occupational health hazards across a diverse university environment. You will conduct in-depth evaluations of workplace environments, equipment, and procedures to to ensure compliance with university standards, public health legislation and federal/state safety regulations. Your work will include performing laboratory and field analyses of potentially hazardous materials, assessing indoor air quality, monitoring exposure to chemical, biological, and physical agents, and ensuring that proper control measures – engineering, administrative, or PPE – are in place. Key responsibilities include:Leading the implementation and management of Industrial Hygiene programs, including air and noise monitoring, exposure assessments, and chemical inventory reviews.Supporting medical surveillance and occupational health initiatives by identifying exposure risks and coordinating necessary monitoring and testing.Conducting inspections and hazard assessments to ensure workplace safety, with a focus on identifying and mitigating industrial hygiene-related risks.Investigating incidents and exposures to determine root causes and recommending corrective actions to prevent recurrence.Maintaining detailed industrial hygiene records, sampling results, and documentation to support compliance and reporting needs.Partnering with departments to ensure safe work procedures in high-risk areas.Participating in emergency response planning and providing technical support during environmental or health-related incidents.Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.During you time in this role at USC, you will have the opportunity to apply your specialized knowledge in industrial hygiene to protect the health and well-being of faculty, staff, researchers and students in a dynamic academic environment.How to ApplyApplication: Showcase your readiness to join the Trojan family by submitting a detailed application.Current USC Employees: Please apply through the dedicated channel in Workday.BenefitsUSC’s Commitment to You: We offer an excellent package of benefits and programs including, but not limited to:Tuition assistance for you and your familyComprehensive health, dental and vision insurance options403b retirement account with matching 5% contribution by USC50% subsidy off Metro, LADOT, and Metrolink passesExplore more on the USC Employee GatewayMinimum RequirementsEducation: Bachelor’s degree, combined experience/education as substitute for minimum education.Experience: At least 3 years experience, combined experience/education as substitute for minimum work experienceCurrent knowledge and understanding of Occupational Health and Safety Administration regulations, as well as other applicable federal, state, local and university standards and regulations.Ability to work independently and to organize and prioritize work assignments.Working knowledge of safety and health management, industrial hygiene, or health physics methods, procedures, techniques, facilities and equipment.Skill in examining and evaluating operations and developing and/or re-engineering operating strategies, systems and procedures.Ability to communicate technical information to non-technical personnel.Preferred Qualifications and SkillsWe welcome candidates who demonstrate:Master’s degree5+ years of experienceAdditional experience in lieu of Master’s degreeSalary Range:The annual base salary for this position is between $97,000-$104,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.rations.Minimum Education: Bachelor’s degree

Addtional Education Requirements Combined experience/education as substitute for minimum education
Minimum Experience: 3 years
Addtional Experience Requirements Combined experience/education as substitute for minimum work experience
Minimum Skills: Current knowledge and understanding of Occupational Health and Safety Administration regulations, as well as other applicable federal, state, local and university standards and regulations. Ability to work independently and to organize and prioritize work assignments. Working knowledge of safety and health management, industrial hygiene, or health physics methods, procedures, techniques, facilities and equipment. Skill in examining and evaluating operations and developing and/or re-engineering operating strategies, systems and procedures. Ability to communicate technical information to non-technical staff.
Preferred Education: Master’s degree

Preferred Experience: 5 years

POSITION SUMMARYUnder the direction of the Admitting Manager, the Patient Access Representative is responsible for interviewing incoming patients (inpatient, outpatient, and emergency department) to obtain all pertinent data for admission and produce a complete and accurate admission record. This includes medical record information, as well as demographic and financial related information. Is responsible for answering all inquiries related to admissions, collects deposits or payments, interacts with the nursing units and ancillary departments and provides directions to various areas within the hospital.ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIESAcknowledging patients or guests and their requestsAppearing professional in dress, grooming and hygiene.Assists in the training of new employees.Demonstrates awareness and sensitivity to the rights of patients and significant others, as identified within the situation.Document any financial arrangements made in the patient’s account notes. Notifies the Admitting Manager or Business Office Manager of all problem accounts that require special attention.Exhibiting concern, tact and discretion in all working relationshipsFunctions with an awareness of safety issues and reports unsafe issues appropriately, as identified within the institution.It is the responsibility of the Patient Access Representative to uphold the highest service standards regarding patient care.Making patients’ needs the first priority.Must be able to work and be cross trained in all areas of which includes, Inpatient, Outpatient, Bed Board, and Emergency RoomMust be familiar with the Hospital layout in order to direct patients or guests to the proper destination.Must be physically able to push a wheelchair.Must be willing to meet staffing needs of the department and be available to work overtime, holidays, and shift changes.Must remain informed and compliant with HIPAA, EMTALA, the Fair Debt and Collection Practices Act, Medicare Secondary Payer, and other laws and regulations that govern Patient Financial Services.Must remain informed regarding all PPO, HMO, and Medicare, Medi-Cal and indigent service programs and requirements for timely processing of claims.Offering assistance promptly, cordially, and completelyPatient care is of the utmost priority in all aspects of registration. Must be comfortable with sick patients and able to summon medical assistance when needed. Must be BLS certified each year.Patient valuables are to be closely monitored by all Patient Access Representatives in accordance with Hospital policy and procedure.Performs various other duties, as assigned.Promoting unity and teamwork among co-workers and other departmentsResponsible for appropriately handling all confidential information while at work, as well as when away from the facility.Responsible for completing the patient’s electronic medical record and ensuring that all appropriate paperwork is sent to the proper destination in a timely fashion.Responsible for obtaining the Advance Directive information from inpatient, ER, OPS, and bed patients. Accurate data is entered in the computer and on the Conditions of AdmissionResponsible for speaking with the patient in regard to their financial responsibility for the bill. Collects deposits on all self-paying patients and co-payments from patients whose insurance requires one. If the patient is unable to meet their financial obligation at the time of service, Patient AccessRepresentative is responsible to speak to them regarding the Hospital’s requirements and make financial arrangements. Complete promissory note, when necessary.Responsible for the collection of all patients related information to produce a complete and accurate patient admission record. This includes, but is not limited to, choosing the correct medical record numbers, gathering current patient data, photocopying insurance cards, identification cards, and other pertinent information, obtaining authorization, obtaining signatures on all appropriate forms, and obtaining accurate insurance and demographic information in order to create an accurate patient account record. Responsible for understanding and participating in the organization-wide Performance Improvement Program through orientation, education, departmental, and inter-departmental quality control, and quality planning activities.Responsible for understanding the Consent form, Advance Directive, and any other forms the patient is required to sign in order to accurately and clearly state the intention of each paragraph. Patients are to be well informed before a signature can be obtained.Responsible for meeting the department productivity goal of registering a minimum of 20 patients per shift. Also responsible to perform registrations timely, within the department standard of 20 minutes. Also responsible to maintain an account accuracy rate of no less than 80%.Shift logs are to be completed and printed in the Emergency Department.Responsible to perform, understand and demonstrate ability of all courses designated, within 90 days of hire for new employees, and within 1 year of 02/12/2018 for current employees.  Current employees must successfully pass a competency test every two years from that original date completed.JOB REQUIREMENTS
Education Minimum (Required) High School diploma or equivalent

Preferred (Not required)
Work Experience Minimum (Required) 2 years minimum of customer service skills required.

Pay Transparency

The hourly salary rate range for this position is $25.75 – $34.65. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Herman Ostrow School of Dentistry of USC seeks applicants for a full-time, clinical track position at the rank of Assistant Professor of Clinical Dentistry in the Department of Pediatric Dentistry and Orthodontics under the Division of Biomedical and Clinical Sciences. Responsibilities will include full-time teaching at the postdoctoral level at the USC Pediatric Dentistry Clinic and the pediatric dentistry clinic at Children’s Hospital Los Angeles. This includes overseeing residents and independently provide comprehensive dental treatment under general anesthesia in both an outpatient and hospital setting. An ideal candidate will have a history of clinical practice care, academic teaching and scholarly activity. Candidates must have a DDS or DMD degree and a certificate in pediatric dentistry from an ADA approved program and be a Board Certified or a Board Candidate in Pediatric Dentistry. Candidates must also carry current certification in Pediatric Advanced Life Support (PALS) and Basic Life Support (BLS), as well as a California Dental License. Interested applicants must submit a cover letter, complete curriculum vitae, and arrange to have at least three letters of references sent to the division. Consideration of applicants will begin immediately and will continue until the position is filled.The annual base salary range for this position is $115,000 – $120,000 with additional practice income from the Children’s Hospital Los Angeles Medical Group based on productivity and experience. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.  USC observes affirmative action obligations consistent with state and federal law. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu.  Inquiries will be treated as confidential to the extent permitted by law.USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.  

POSITION SUMMARYUnder the direction of the Admitting Manager, the Patient Access Representative is responsible for interviewing incoming patients (inpatient, outpatient, and emergency department) to obtain all pertinent data for admission and produce a complete and accurate admission record. This includes medical record information, as well as demographic and financial related information. Is responsible for answering all inquiries related to admissions, collects deposits or payments, interacts with the nursing units and ancillary departments and provides directions to various areas within the hospital.ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIESAcknowledging patients or guests and their requestsAppearing professional in dress, grooming and hygiene.Assists in the training of new employees.Demonstrates awareness and sensitivity to the rights of patients and significant others, as identified within the situation.Document any financial arrangements made in the patient’s account notes. Notifies the Admitting Manager or Business Office Manager of all problem accounts that require special attention.Exhibiting concern, tact and discretion in all working relationshipsFunctions with an awareness of safety issues and reports unsafe issues appropriately, as identified within the institution.It is the responsibility of the Patient Access Representative to uphold the highest service standards regarding patient care.Making patients’ needs the first priority.Must be able to work and be cross trained in all areas of which includes, Inpatient, Outpatient, Bed Board, and Emergency RoomMust be familiar with the Hospital layout in order to direct patients or guests to the proper destination.Must be physically able to push a wheelchair.Must be willing to meet staffing needs of the department and be available to work overtime, holidays, and shift changes.Must remain informed and compliant with HIPAA, EMTALA, the Fair Debt and Collection Practices Act, Medicare Secondary Payer, and other laws and regulations that govern Patient Financial Services.Must remain informed regarding all PPO, HMO, and Medicare, Medi-Cal and indigent service programs and requirements for timely processing of claims.Offering assistance promptly, cordially, and completelyPatient care is of the utmost priority in all aspects of registration. Must be comfortable with sick patients and able to summon medical assistance when needed. Must be BLS certified each year.Patient valuables are to be closely monitored by all Patient Access Representatives in accordance with Hospital policy and procedure.Performs various other duties, as assigned.Promoting unity and teamwork among co-workers and other departmentsResponsible for appropriately handling all confidential information while at work, as well as when away from the facility.Responsible for completing the patient’s electronic medical record and ensuring that all appropriate paperwork is sent to the proper destination in a timely fashion.Responsible for obtaining the Advance Directive information from inpatient, ER, OPS, and bed patients. Accurate data is entered in the computer and on the Conditions of AdmissionResponsible for speaking with the patient in regard to their financial responsibility for the bill. Collects deposits on all self-paying patients and co-payments from patients whose insurance requires one. If the patient is unable to meet their financial obligation at the time of service, Patient AccessRepresentative is responsible to speak to them regarding the Hospital’s requirements and make financial arrangements. Complete promissory note, when necessary.Responsible for the collection of all patients related information to produce a complete and accurate patient admission record. This includes, but is not limited to, choosing the correct medical record numbers, gathering current patient data, photocopying insurance cards, identification cards, and other pertinent information, obtaining authorization, obtaining signatures on all appropriate forms, and obtaining accurate insurance and demographic information in order to create an accurate patient account record. Responsible for understanding and participating in the organization-wide Performance Improvement Program through orientation, education, departmental, and inter-departmental quality control, and quality planning activities.Responsible for understanding the Consent form, Advance Directive, and any other forms the patient is required to sign in order to accurately and clearly state the intention of each paragraph. Patients are to be well informed before a signature can be obtained.Responsible for meeting the department productivity goal of registering a minimum of 20 patients per shift. Also responsible to perform registrations timely, within the department standard of 20 minutes. Also responsible to maintain an account accuracy rate of no less than 80%.Shift logs are to be completed and printed in the Emergency Department.Responsible to perform, understand and demonstrate ability of all courses designated, within 90 days of hire for new employees, and within 1 year of 02/12/2018 for current employees.  Current employees must successfully pass a competency test every two years from that original date completed.Education
Minimum (Required) High School diploma or equivalent

Work Experience
Minimum (Required) 2 years minimum of customer service skills required.

Licenses and Certifications
Preferred (Not required)
• Must be BLS certified or must provide BLS certificate within 30 days of hire.
• M.A.B. certification required. New hires must obtain within 6 months of hire.

Pay Transparency

The hourly salary rate range for this position is $25.75 – $34.65. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations

USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day.  Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our unifying values.USC Housing, a division of USC Auxiliary Services, hosts more than 9,000 students, athletes, faculty, and staff throughout the year in over 50 properties on and off campus. Housing meets the challenge of inviting students into our Trojan family by making them feel comfortable, safe and welcome. We boast top-notch amenities including comprehensive recycling programs, simplified online repair requests, and more. Serving our students’ wellbeing is the reason that we are here and we share the same vision and excellence that they do.We are seeking a Customer Service Supervisor to join our rapidly growing team.The Opportunity:The Customer Service Supervisor will be the first point of contact for our students, faculty, staff, parents, and guests. You will coordinate and monitor building and office operations to ensure best quality practices are met daily. As a member of the Housing team, you will take pride in providing the best customer service and maintaining the University’s high standards for excellence. Our team keeps the work environment positive and friendly, so that we can always greet our guests with a smile. If you enjoy interacting with and helping guests, join us today!The Accountabilities:Coordinate and monitor office operations to ensure best quality practices are met daily. Hires, trains, supervises, coaches, counsels and evaluates 15-20 student employees, on average. Create and revise semester schedule, review and approve time cards and adjust for missing or inaccurate time punches. Create reports on work orders, occupancy discrepancy and key tracking. Maintain and print building rosters weekly, assesses condition of rooms, and bill residents for damages, lost keys, access cards and more throughout the year.Develop and maintain open, positive, effective and constant communication with residents, parents, fellow staff, custodians and vendors, following up on work orders and resolving any complications efficiently and in a timely manner. Is mindful of inter- and cross-cultural communication within university living environments when conducting complaint and dispute resolutions. Document staff infractions and holds one-on-one biweekly staff meetings to ensure best practices.Accept, log, oversee, return and review all mail provided by federal and private mail/parcel carriers. Responsible for troubleshooting at print stations before requesting assistance from Housing IT. Conduct regular supply inventory audits and oversees items needed for move-in/out (labels, envelopes, signage, etc.). Order supplies for offices, managers and print stations.Conduct regular building inspections, and inspect rooms for working smoke detectors and any health and safety violations. Communicate in advance with residents prior to entering apartments and before and after completing work requests. Ensure all physical keys accounted for and tested prior to resident assignments or key changes. Oversee locks for programming of rooms, stairwells and lounges residents are assigned and given access to. Provide and maintain keys for reserved areas and common spaces.Structure open house tours and prepare for move-in events. Facilitate summer rental offers for conferences, coordinating with linen and maid services to ensure rooms are prepared and serviced weekly. Maintain reservations and records of accommodations, manage records of all transactions, and turn in payment slips daily.Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.The Qualifiers:Education: High School Diploma.Experience: 2 years.Expertise:Two (2) years’ experience in property management, customer service, administration or relevant field with some experience in a management/leadership role.Experience advising and counseling students.Proven knowledge of residential building operating procedures, layouts, configurations, and inventories.Working knowledge of California tenant laws and issues, rental market conditions and trends, and resources available to university students.Proven interpersonal, analytical, and oral and written communication skills.Demonstrated experience interacting with communities diverse with regard to cultures, backgrounds, and socioeconomic status, exercising diplomacy, tact, and discretion.Ability to help foster environments of trust, collaboration, transparency, and accountability.Proven organization and project management skills, able to successfully multitask and shift priorities.Experience resolving conflicts, problem solving, and encouraging partnerships.Valid CA driver’s license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.What We Prefer:Preferred Education: Associate’s Degree. Bachelor’s Degree.Preferred Field of Expertise: Four years’ experience in residential property management, customer service, maintenance, higher education, and/or other relevant fields. Proven knowledge of undergraduate and graduate student development theories, from psychosocial and cognitive/structural theories, to ecological and integrative ones. Demonstrated experience with computer operating systems, mobile applications, and social media (e.g., Microsoft Office, Instagram, Google Docs, Slack).The Trojan Family Rewards:We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit https://employees.usc.edu/benefits-perksThis support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!The work culture thrives on mutual respect, trust, and synergy amongst all of its members.USC has great minds that transform the world with their talents and research. Will you be one? Join us!FIGHT ON!The hourly rate for this position is $25.00. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate’s experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.Minimum Education: High school or equivalent.
Minimum Experience: 2 years.
Minimum Field of Expertise: Two years experience in property management, customer service, administration or relevant fields, with some experience in a management/leadership role. Experience advising and counseling students. Proven knowledge of residential building operating procedures, layouts, configurations, and inventories.. Working knowledge of California tenant laws and issues, rental market conditions and trends, and resources available to university students. Proven interpersonal, analytical, and oral and written communication skills. Demonstrated experience interacting with communities diverse with regard to cultures, backgrounds, and socioeconomic status, exercising diplomacy, tact, and discretion. Ability to help foster environments of trust, collaboration, transparency, and accountability. Proven organization and project management skills, able to successfully multitask and shift priorities. Experience resolving conflicts, problem solving, and encouraging partnerships.

The University of Southern California (USC) is one of the world’s leading private research universities. An anchor institution in Los Angeles and a global center for arts, technology, and international business, USC is also one of the largest private employers in the City of Los Angeles.  We are searching for exceptional individuals to help us fulfill our mission: developing individuals and society as a whole through the cultivation and enrichment of the human mind and spirit. As an employee of USC, you will be part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students, and staff that make the university what it is.USC Athletics aims to inspire champions in competition and in the classroom. We exist to enrich the lives of students to positively impact our community and world for generations to come. Operating with the four core values of Competitive Spirit, Togetherness, Passionate Pride for USC, and Our Courage to Blaze the Trail, the Trojans choose to lead by example. With over 600 student-athletes competing throughout USC’s 23 sports programs, USC Athletics is committed to serving as the unmatched, unquestioned top destination for talented student-athletes to reach their fullest potential in all that they do and offering student-athletes the ability to compete for NCAA and Big Ten championships while working toward a degree from one of the world’s leading universities.Job Description:USC Athletics is looking to hire a Director of Stewardship to join our staff and student community of 600+ individuals. This role is responsible for creating and fulfilling stewardship and recognition programming to acknowledge and engage current donors properly. The Director of Stewardship will serve as a key development team member, supporting all external fundraising campaigns and giving initiatives.Reporting directly to Jennifer Noriega, Associate Athletic Director, the Director of Stewardship will work in collaboration with the membership services team, marketing department, head coaches, university stewardship department, and the athletics development team. The ideal candidate will be goal-oriented and pay strong attention to detail. The ideal candidate will also have a collaborative mindset, a high level of creativity, and proficiency in Microsoft Office and Adobe Creative Cloud. Knowledge of and experience working in higher education preferred. Understanding of the unique culture and needs of college athletes preferred.This position serves a large student and staff population, must demonstrate a commitment to improving outcomes for a variety of populations, and is expected to contribute to the program’s demonstrated commitment to non-discrimination and equal opportunity for all. USC Athletics is committed to non-discrimination and equal opportunity.This is an exempt position with the expectation to work in the office five days a week and attend home game competitions.Roles and responsibilities to include:Oversee and manage all stewardship programs and activities.Oversee the gift acknowledgment process for all giving platforms and channels with a focus on prompt and personalized recognition.Plan and execute a donor relations strategy for our annual giving levels.Create and execute a lifetime giving society.Establish and maintain a scholarship endowment recognition program to acknowledge and steward endowment donors.Collaborate with our central advancement stewardship department to manage and execute university stewardship plans for major donors.Record, track, and fulfill donor intent as noted in gift agreements.Manage and grow the 1923 Club.Promotes an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Code of Ethics.Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.Qualifications:The ideal candidate will possess a bachelor’s degree and a minimum of 5 years of experience (7 years preferred). Combined experience/education as substitute for minimum education.Proficient with Microsoft Office and Adobe Creative Cloud, as well as the ability to navigate CRM and marketing email systems.Valid driver’s license is required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information, please visit the policy website.Experience working in higher education and/or a sports related field ideal.In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.Salary Range:The annual base salary range for this position is $78,000 – $85,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.To ApplyAll candidates must submit a resume with their application. Additional materials may be requested at a later date. All USC employees will undergo reference checking and background screening prior to hire.USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. Qualifications:

-The ideal candidate will possess a bachelor’s degree and a minimum of 5 years of experience (7 years preferred). Combined experience/education as substitute for minimum education.

-Proficient with Microsoft Office and Adobe Creative Cloud, as well as the ability to navigate CRM and marketing email systems.

-Valid driver’s license is required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information, please visit the policy website.

-Experience working in higher education and/or a sports related field ideal.