Research Administrator Jobs

As an integral part of the Quality and Outcomes Management Department, the functions of this position include responsibility for screening, collecting and analyzing information from various sources such as patient records, databases, and outcome reports. Vital components of this position include the ability to identify opportunities to improve care and outcomes, implementing plans to achieve the desired goals, and the submission of accurate data reports to meet the internal/external needs of the organization and medical staff.Essential Duties:1. Management and execution of the responsibilities of the position • a. Utilizes effective critical thinking skills, organization, prioritization, planning, personnel management, operational efficiency, decision-making, and teaching. • b. Performs case review abstracts to briefly and effectively summarize all of the important information related to the review criteria. • c. Assists with audits, data retrieval and analyses in a related specialty field such as cardiothoracic or bariatrics.2. Determines if the case review requires peer review or trending and provides timely contact with the MD Peer Reviewers. • a. Acts as a liaison with both the hospital and medical staff providing education on any identified opportunities to improve care and outcomes.3. Designs clinical indicators and methods for extraction of necessary data from the patient records and computer software programs. • a. Reports rate based and selected indicator information to each medical staff department/service as determined by the organization • wide initiatives or Medial staff service specific indicators. • b. Performs data analysis, trending, display and presentation with attention to detail. • c. Utilizes statistical principles as needed to compose accurate meaningful reports and to support the validity of the data.4. Incorporates knowledge of applicable Federal and State regulations and JCAHO Standards, which affect hospital operations relative to Quality and Outcomes Management.5. Develops simple and effective methods or tools to educate staff such as booklets, poster board presentations etc. • a. Facilitates or serves as a member on quality improvement teams ensuring the use of CQI tools, and the hospital PI methodology—S.A.M.I.E. • b. Demonstrates the ability to effectively communicate and present information to all levels of the organization.6. Performs other duties as assigned.Required Qualifications:Req Bachelor’s degree Degree in Nursing.Req 2 years Experience in recent critical care (preferably recent experience)Req Requires critical thinking skills and organization in prioritizing a workload of multiple tasks.Req Works independently with minimal instruction.Req Demonstrates excellent verbal and written skills.Preferred Qualifications:Pref Master’s degree Prefer Masters-prepared candidatePref 5 years Experience in an acute care setting.Pref Quality improvement/peer review experience.Pref Management experience.Required Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Certified Professional in Healthcare Quality – CPHQ (NAHQ) Certified Professional in Healthcare Quality (CPHQ) certification within 2 years of hire (*current employees must obtain within 2 years from January 2022)Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $110,240.00 – $181,896.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Support Coordinator will assist with all aspects of patient care. Coordinate clinic schedules, patient appointments and follow up. Answers patient phone calls, verify insurance benefits, prepare charts for clinic and prepare charge tickets for clinic visits. He/She will also coordinate scheduling of all surgeries and diagnostic testing for patients which include sending pre-op packets to patients with surgery instructions, prepare surgery charge tickets and compile letters of medical necessity. The Support Coordinator will assist with the office clerical duties. Other duties may include: assisting multidisciplinary team in managing the care of the patient’s thru all phases (In-take/Evaluation/Listed) by acting as a liaison between the clinic and referring physicians; assisting in managing follow-up care for post surgical patients by setting up follow up care appointments; and/or coordinating an organized and efficient case flow of clinic scheduling. Must work with any and every Physician.The Support Coordinator is responsible for performing front and back office administrative duties in a high performing new multispecialty practice. This position is critical in maintaining an efficient patient flow with providing for an excellent patient experience. This position is responsible for scheduling all new patient visits and follow-up appointments, answers patient phone calls, prepares charts, and patient new consult questionnaires. In addition, this role will collaborate with other administrative personnel to assist with patient registration, insurance verification, insurance authorization, patient’s co-pay collections and checking patients in and out daily. Assist the office with all other clerical duties. Must be highly flexible, enthusiastic, have a proactive approach, work efficiently under pressure, and work efficiently in a team environment This position must be flexible to cover other satellite clinics as needed and perform other duties as assigned.Essential Duties:ClericalHas thorough understanding and expertise in the use of computer systems, e.g. Cerner. Demonstrates accuracy and thoroughness in entering information into computer systems.Processes new referrals in a timely manner; this includes obtaining required outside medical records, entering demographic information into computer system, providing medical records to physician / multidisciplinary team for review, verifying insurance and obtaining authorization for visits and procedures.Schedules patient’s evaluation and clinic appointments in a timely manner, and at the request of the physician, while accommodating patient’s needs. This includes but not limited to: laboratories, diagnostic testing and consultations as needed. Fulfills other department scheduling functions per department procedures and protocols.Proactively manages clinic schedules, including reviewing master schedule and anticipating requirements and changes based on activity levels to create a well-managed operational flow and positive patient experience.Coordinates scheduling of diagnostic testing for patients which include but not limited to sending letters of medical necessity.Assists in clinic with clerical and scheduling needs including filing and collection of supporting documentation for billing.Provides phone coverage as needed.Contacts and distributes messages to medical personnel using a variety of electronic messages including text, voice, and email systems. Reads and responds to email throughout the day. Retrieves and responds to voicemail messages within 24hours per department protocol.Patient Customer ServiceUtilizes courtesy, compassion, kindness and honesty while interacting with public, patients, and all clinic personnel. Greets patients in a courteous and professional manner.Acts as a single point of contact for patients and caregivers and takes accountability for their patient experience. Provides information and guidance to patients and caregivers regarding all areas of patient care. This includes but not limited to scheduling, paperwork, and follow-up appointments.Works independently under limited supervision, takes initiative, deals effectively with constant change, and willingly accepts responsibility.Completes a financial risk assessment and, as indicated, provides assistance to patient/patient families regarding insurance benefits and alternative funding sources, including referral of complex financial or insurance coverage issues to financial counselors or others, such as a designated admitting representative.Provides estimate of patient liabilities to patients, physicians and insurance companies based on guidelines and/or systems provided by the department, including but not limited to copayment, deductibles, co-insurance, deposits, or prior account balances.Facilitates communication between patient and caregivers, and all members of the care team, including physicians, nurses, lab, etc. Communicates all changes with patient and case information to all involved personnel. Works with various hospital personnel to resolve issues and accommodate patient.Adheres to policies aimed to protect patient confidentiality.Teamwork/CollaborationDemonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence.Possesses ability to work independently and in a team setting.Maintains an open line of communication with management and other staff and demonstrates a professional demeanor at all times.Is involved with and keeps abreast of changes within the USC healthcare system.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Ability to communicate effectively in English both verbally and in writing.Req Proven record of dealing with the public in a customer service role.Req Familiarity with word processing, Microsoft Outlook, GE Centricity Business, Cerner, PBAR, scheduling systems, and navigate the intranet, interpret on-line queries.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Must be comfortable with computers and medical terminology. In depth knowledge of all insurance types.Preferred Qualifications:Pref Bachelor’s Degree Bachelor’s Degree or equivalent work experience in customer service and/or medical office.Pref 1 year Experience in acute care or ambulatory care setting preferred. *Entry level acceptedPref Knowledge of insurance billing, admitting, or registration experience in a hospital or medical officePref In depth knowledge of major insurance plans and types of coverage provided, including government health programs.Pref Bilingual is highly desirable preferably in Mandarin or Spanish.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Support Coordinator will assist with all aspects of patient care. Coordinate clinic schedules, patient appointments and follow up. Answers patient phone calls, verify insurance benefits, prepare charts for clinic and prepare charge tickets for clinic visits. He/She will also coordinate scheduling of all surgeries and diagnostic testing for patients which include sending pre-op packets to patients with surgery instructions, prepare surgery charge tickets and compile letters of medical necessity. The Support Coordinator will assist with the office clerical duties. Other duties may include: assisting multidisciplinary team in managing the care of the patient’s thru all phases (In-take/Evaluation/Listed) by acting as a liaison between the clinic and referring physicians; assisting in managing follow-up care for post surgical patients by setting up follow up care appointments; and/or coordinating an organized and efficient case flow of clinic scheduling. Must work with any and every Physician.The Support Coordinator is responsible for performing front and back office administrative duties in a high performing new multispecialty practice. This position is critical in maintaining an efficient patient flow with providing for an excellent patient experience. This position is responsible for scheduling all new patient visits and follow-up appointments, answers patient phone calls, prepares charts, and patient new consult questionnaires. In addition, this role will collaborate with other administrative personnel to assist with patient registration, insurance verification, insurance authorization, patient’s co-pay collections and checking patients in and out daily. Assist the office with all other clerical duties. Must be highly flexible, enthusiastic, have a proactive approach, work efficiently under pressure, and work efficiently in a team environment This position must be flexible to cover other satellite clinics as needed and perform other duties as assigned.Essential Duties:ClericalHas thorough understanding and expertise in the use of computer systems, e.g. Cerner. Demonstrates accuracy and thoroughness in entering information into computer systems.Processes new referrals in a timely manner; this includes obtaining required outside medical records, entering demographic information into computer system, providing medical records to physician / multidisciplinary team for review, verifying insurance and obtaining authorization for visits and procedures.Schedules patient’s evaluation and clinic appointments in a timely manner, and at the request of the physician, while accommodating patient’s needs. This includes but not limited to: laboratories, diagnostic testing and consultations as needed. Fulfills other department scheduling functions per department procedures and protocols.Proactively manages clinic schedules, including reviewing master schedule and anticipating requirements and changes based on activity levels to create a well-managed operational flow and positive patient experience.Coordinates scheduling of diagnostic testing for patients which include but not limited to sending letters of medical necessity.Assists in clinic with clerical and scheduling needs including filing and collection of supporting documentation for billing.Provides phone coverage as needed.Contacts and distributes messages to medical personnel using a variety of electronic messages including text, voice, and email systems. Reads and responds to email throughout the day. Retrieves and responds to voicemail messages within 24hours per department protocol.Patient Customer ServiceUtilizes courtesy, compassion, kindness and honesty while interacting with public, patients, and all clinic personnel. Greets patients in a courteous and professional manner.Acts as a single point of contact for patients and caregivers and takes accountability for their patient experience. Provides information and guidance to patients and caregivers regarding all areas of patient care. This includes but not limited to scheduling, paperwork, and follow-up appointments.Works independently under limited supervision, takes initiative, deals effectively with constant change, and willingly accepts responsibility.Completes a financial risk assessment and, as indicated, provides assistance to patient/patient families regarding insurance benefits and alternative funding sources, including referral of complex financial or insurance coverage issues to financial counselors or others, such as a designated admitting representative.Provides estimate of patient liabilities to patients, physicians and insurance companies based on guidelines and/or systems provided by the department, including but not limited to copayment, deductibles, co-insurance, deposits, or prior account balances.Facilitates communication between patient and caregivers, and all members of the care team, including physicians, nurses, lab, etc. Communicates all changes with patient and case information to all involved personnel. Works with various hospital personnel to resolve issues and accommodate patient.Adheres to policies aimed to protect patient confidentiality.Teamwork/CollaborationDemonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence.Possesses ability to work independently and in a team setting.Maintains an open line of communication with management and other staff and demonstrates a professional demeanor at all times.Is involved with and keeps abreast of changes within the USC healthcare system.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Ability to communicate effectively in English both verbally and in writing.Req Proven record of dealing with the public in a customer service role.Req Familiarity with word processing, Microsoft Outlook, GE Centricity Business, Cerner, PBAR, scheduling systems, and navigate the intranet, interpret on-line queries.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Must be comfortable with computers and medical terminology. In depth knowledge of all insurance types.Preferred Qualifications:Pref Bachelor’s Degree Bachelor’s Degree or equivalent work experience in customer service and/or medical office.Pref 1 year Experience in acute care or ambulatory care setting preferred. *Entry level acceptedPref Knowledge of insurance billing, admitting, or registration experience in a hospital or medical officePref In depth knowledge of major insurance plans and types of coverage provided, including government health programs.Pref Bilingual is highly desirable preferably in Mandarin or Spanish.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Licensed Vocational Nurse (LVN) is an individual with specific knowledge and technical skills to assist the Registered Nurse in providing care for a designated group of patients. The LVN utilizes the Nursing Process to provide therapeutic care to a specific population of patients, under the direction of the Registered Nurse.The Licensed Vocational (LVN) is an individual with specific knowledge and technical skills to assist the Nurse Manager providing care for a designated group of patients. The LVN utilizes the Nursing Process to provide therapeutic care to a specific population of patients, under the direction of the Nurse Manager.Essential Duties:Uses and practices basic assessment, participates in planning, executes interventions in accordance with the plan of care or treatment plan, and contributes to evaluation of individualized interventions related to the care plan or treatment plan.Provides direct patient care.Administers medications.Demonstrates professional communication skills for the purpose of patient care, education and multidisciplinary team collaboration.Schedules and receives patients.Prepares and maintains medical records.Performs basic secretarial and medical transcription duties.Enters charges into the system in an accurate and timely fashion.Handles telephone calls and writes correspondences.Serves as a liaison between physicians and other individuals.Takes patient histories and vital signs.Implements an effective and efficient patient flow.Performs first aid and CPR if needed.Assists physicians with exams and treatments as permitted by license.Organizes pharmacy refill requests for physician approval.Ability to work independently and in a team setting to accomplish duties in a timely manner.Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information, administers medication as directed by physician.Schedules diagnostic tests ordered by the physician as needed.Performs various administrative duties, including answering phone patient calls, returning phone calls, receiving and sorting in-coming faxes, obtaining prior authorizations.Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations.Ensures compliance with infection control policies.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate of an accredited Vocational Nursing ProgramReq Demonstrates ability to effectively work with physicians, staff, and patients.Req Proficient computer skills in Microsoft Word as well as Internet access and utilization.Req Demonstrate excellent customer service behavior.Req Strong interpersonal skills to handle sensitive situations and confidential informationReq Able to make decisions effectively and with appropriate stakeholder inputPreferred Qualifications:Pref 2 years Experience in a health care setting.Required Licenses/Certifications: Req Licensed Vocational Nurse – LVN (CA DCA) Valid California Vocational Nursing licenseReq Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $29.00 – $45.20. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Responsible for the strategic direction, operational oversight, and leadership for facilities management functions across Keck Medical Center of USC, ensuring the safety, reliability, and operational excellence of the physical environment while maintaining compliance with regulatory standards. This position serves as executive advisor for facility issues, provides leadership and direction to subordinate management and organizes the activities of the facilities management functions which are necessary for maintaining all physical structures, mechanical/electrical systems, central plants, and utilities in an operative and safe working condition. This position drives operational initiatives, develops and implements policies, develops and implement long-range facilities and infrastructure plans aligned with institutional priorities, and supports the organizations efforts in meeting or exceeding strategic financial and operational objectives. The Administrative Director will also serve as a strategic advisor to executive leadership on capital planning, campus development, and energy efficiency.Essential Duties:Monitor effectiveness of management practices and productivity indicators using data such as turnover rates, absenteeism, budget variance, patient, MD, and staff satisfaction surveys.Assure the ongoing development and implementation of policies and procedures that guide and support the provision of services.Conducts regular audits, inspections, and assessments to ensure a safe, functional, and compliant environment of care.Assess and communicate recommendations for utilization of space, space needs, equipment, personnel and other resources as needed to meet patient needs.Prepare and submit reports as necessary to any requiring department (primarily Administration and Human Resources) in an accurate and timely manner.Provides direction to management team to enable the effective and efficient completion of objectives. Gives timely guidance and feedback to direct report management to strengthen their specific knowledge/skill areas needed for progression. Holds direct reporting management team accountable for the development of staff to meet overall objectives in terms of quality, service and cost effectiveness.Reviews levels of service and significant trends that impact the effectiveness of delivering patient care, critical operational objectives, or other key components within the organization. Ensures that management teams are conducting root cause analyses, as appropriate. Proactively guides management to identify prevention/risk avoidance opportunities and implements continuous improvement plans.Direct new construction and renovation projects on campus to include: interpreting needs of hospital staff, design areas for functionality and optimal space use, development of budgets and justifications, supervision of contractors in the performance of their duties, and working directly with state and local authorities to assure compliance with applicable regulations. Oversees major repairs, renovations, and new construction. ___ all completed projects.Perform new equipment and service coordination by evaluating space, storage, installation and initiation of new services/equipment.Plan and assist with applications, including coordinating responses to questions, filing of Progress Reports, filing closure report, attendance at hearings as requested, assuring licensure application is accurate and up-to-date pertaining to plant operations.Oversee and manage all on-site inspections, assisting inspectors and surveyors in the performance of their duties; provide reports as required in follow-up to surveys, inspections and audits.Develops efficient organizational structures within scope of assignment. Provides leadership for management team to maintain a competent and engaged employee group and provides recognition/commendations to achieve desired outcomes. Drives initiatives to meet or exceed threshold goal for department turnover and/or system metrics on employee engagement indicators.Develops and implements strategic and operational/high-level projects and processes. Sets clear goals, priorities and objectives for the direct report management team. Oversees multiple departments’ operations and designated projects to ensure that goals or objectives are accomplished within the prescribed time frame, providing guidance to management team to ensure the best possible delivery of service and high customer/patient satisfaction.Drives collaboration across the organization to identify needs and develop scalable solutions. Prioritizes objectives and implements strategies to achieve organization initiatives as part of the executive leadership team. Delegates responsibilities to direct report management, providing guidance and direction, as appropriate.Ensure compliance with all local, state, federal law, TJC standards, applicable national organizations, and hospital policies. Ensure maintenance of appropriate records. Ensure continued compliance with same by department employees in an ongoing and orderly manner (clear audit trail).Develops, implements, administers, and modifies programs to maintain the physical plant, grounds, and equipment of the medical center through effective utilization of personnel and materials.Ensures departments’ annual operational and routine capital budgets align with organization’s strategic plan and consistent with executive leadership, System CFO and Corporate guidelines. Uses benchmark data to support performance, costs, and return on investment.Develops systems for control and efficient, effective use of all utilities.Establishes preventative maintenance schedules and prioritizes repair and maintenance work to minimize disruption of medical center operations.Maintains established administrative and regulatory requirements and records for DHS, TJC, CMS and OSHPD.Drives the maximization of efficiency and productivity. Leverages relationships with vendors and partners to obtain contracts that support cost-efficient operations and maintenance.Establishes procedures and controls for procurement of equipment, supplies and contract services.Ensures that building and life safety codes are followed to comply with safety, regulatory and legal requirements.Acts as a liaison to outside inspecting and regulatory agencies with regard to physical plant.Coordinates and integrates department services on intradepartmental, interdepartmental, and medical center wide levels.Policies and procedures are in place to support scope of practice.Establishes and maintains performance improvement and quality control activities which support the department and the hospital.Develops long-range goals and strategic plans. Deploys data and research to drive cross-business organization prioritization.Inspects building and grounds to ensure conformance with established standards and regulations.Effectively maintains all required records for department, demonstrates good organizational skills. Ensures all employees of the departmentUnderstand their personal role in the event of a fire or internal/external disaster. Ensures all department members demonstrate cleanliness of self and work area and practice infection control.Provides oversite of facilities management budgets, including operational expenses, maintenance, and long-range infrastructure improvement projects.Leads efforts to implement sustainability and energy efficiency programs, reducing the organization’s environmental footprint and operating cost.Performs other related duties as assigned or requested.Required Qualifications:Req Bachelor’s Degree Bachelor’s Degree in Engineering, Architecture, Facilities Management, Business Administration, or related field.Req 10 years Ten (10) years minimum management experience (3) of which have been spent at the management level in the facilities departmentReq Possesses the vision and the sensitivity to sustain a cultural transformation process consistent with the mission and values of Keck MedicineReq Strategic vision with the ability to executeReq Demonstrated leadership presence and maturityReq Extensive knowledge of regulatory and accreditation agency requirements that impact department; stays abreast of industry changesReq Demonstrated ability to lead others to common organizational goals and objectives and able to mentor and develop others in the organizations to foster positive employee engagementReq Ability to hold people accountable to achieve objectives and have crucial conversations when appropriate with key stakeholdersPreferred Qualifications:Pref MBA Master’s Degree in Business Management or related field.Pref Lean Six Sigma Experience in Lean Six Sigma or other performance improvement methodologies.Pref Healthcare Facilities Certifications (e.g. CHPM, PE, PMP, CFP, LEED AP)Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $145,600.00 – $240,240.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

POSITION SUMMARYUnder the supervision of the RN, the Emergency Room Technician assists the RN and/or physician in patient care procedures and activities. Checks equipment, maintains supply levels, maintains/organizes utility rooms and checks emergency carts, restocking them if needed. Transports patients for admissions, procedures or discharge. Performs 12-Lead EKG effectively and when needed. Demonstrates and promotes compliance with infection control, legal and safety standards. Demonstrates investment in the overall forward movement of the unit and the organization. Applies good verbal and non-verbal skills to achieve service goals of customer satisfaction and a positive work environment. ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIESAccountable to the shift lead RN for daily work assignments and to the Nursing Manager/Director for overall work performance. Assists RN in turning, positioning and ambulating patients. Prepares patients for examination. Sets-up and assists in suturing, immobilization, cast application, splinting, dressing, and other procedures. Assures patient privacy at all times. Assumes responsibility for own professional development and practice. Displays professional commitment and supports the unit team by promoting unity and teamwork among coworkers by maintaining a positive attitude and positive working relationships. Obtains urine specimens from patients and correctly identifies specimen per policy and procedure. Organize, monitor, and maintain availability of supplies, oxygen tanks, emergency supplies. Keeps accurate inventory of essential equipment and instruments. Keeps utility rooms and hallways organized and free from clutter. Notifies Biomed of broken equipment for repair and maintenance. Utilizes equipment tracking log for equipment leaving the department. Performs 12-Lead EKG competently and timely. Lead placement being accurate and utilizing equipment according to standards, policy and procedures. Sends tracing to Cardio-Diagnostics and places copy in patient’s chart. Responsible for understanding and participating in the organization-wide Performance Improvement Program through orientation, education, departmental and interdepartmental quality control, performance improvement, and quality planning activities. Stocks, organizes, and set-up patient rooms. Ensures room, bed and bedside table is clean, free of clutter, waste or contamination prior to placing new patient in area. Supports the unit team by promoting unity and teamwork among co-workers by maintaining a positive attitude and positive working relationships. Transports patients for admission, procedure and discharge by gurney or wheelchair. Works with Triage Nurse in Triage Tech role to facilitate patient flow through the department. Demonstrates Next Generation of Care attributes when dealing with internal and external customers to enhance patient satisfaction. Consistently at greeter role when not assisting a patient. Job Requirements:

Education
Minimum (Required) High school diploma or equivalent

Work Experience
Preferred (Not required)
• Prefer minimum of one-year recent experience in an acute care hospital or Emergency Room.
• Previous acute experience preferred.

Licenses and Certifications
Minimum (Required)
• Must obtain Current California State phlebotomy certification within 6 months of hire. Out of state phlebotomy certification will be accepted pending California State certification within the first six months of hire.
• Must have EMT certification.
• Must successfully complete and maintain BLS certification.
• Obtain/Posses current Mgmt of Assaultive Behavior Certification; can obtain within 6 months of hire

Pay Transparency

The hourly rate range for this position is $21.00 – $25.95. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

From fine dining restaurants to residential dining, USC Hospitality serves thousands of students, athletes, faculty, and staff, as well as our many visitors. Hospitality is one of the six core business units that comprise USC Auxiliary Services and one of the largest employers on campus. We are renowned for our fresh take on self-operated food concepts with restaurants between both campuses. The team at USC Hospitality is led by innovative executive chefs and directors who strive every day to craft nourishing and wholesome alternatives for our hungry Trojan Family and our guests. Students, faculty, staff, and visitors to the Trojan campus count on USC Hospitality to provide a fresh, made-to-order, nourishing meal. Amidst all of the hustle and bustle of student life, our eateries are the ideal social gathering locations to grab a quick bite or enjoy a group meal. We are driven to succeed by our commitment to uphold our unifying values.We are seeking a Executive Sous Chef, Catering and Private Events to join our rapidly growing team.The Opportunity:The Executive Sous Chef, Catering and Private Events serves as a culinary leader in Private Events & Conferences kitchens. This culinary leader provides support to the Executive Chef of Private Events & Conferences in menu and recipe development, food cost maintenance, labor management, and culinary execution of all catered events.The Accountabilities:Creates and updates Private Events & Conferences catering menus at least twice a year on an as needed basis, after Executive Chef’s approval. Assists Executive Chef with creation of recipes, sourcing, pricing, and implementation of menu items, training of staff and consistent execution up to Private Events & Conferences standards.  Reviews product mix and other menu engineering reports and adjusts accordingly. Ensures Cost of Goods and food inventories remain within budgeted standards and as directed by the Executive Chef. Creates and updates culinary options according to USC and industry standards for Private Events & Conferences VIP clients such as Office of the President, Cultural Relations University Events, and other senior University leaders and guests.Assists Executive Chef with the maintenance of current kitchen schedules, staffing templates, staff trainings, ordering, and production targets within assigned units. Oversees processing of time cards and delivery to payroll in assigned unit. Assists the Executive Chef with regular operational meetings with culinary team.Engages with Hospitality and Hotel management to develop systems to improve operational efficiency, facilitate departmental revenue and growth, improve general kitchen maintenance and cleanliness and adherence to all food safety standards at all times. Ensures adherence to all systems, procedures, and policies from federal, state, county and the university. Assists the Executive Chef to set, maintain, and implement culinary Standard Operating Procedures in coordination with Hospitality Management. Assists Executive Chef with the culinary team staffing, partners with Talent Acquisition to perform recruitment, screening, hiring, orientation and training of department staff.  Works with the department head and venue managers to identify high performers and develop them as Department leaders. Provides feedback to the line level employees and mid-level managers to grow and develop them further. Directs and coordinates the production of food in a dining operation. Provides professional culinary advice and expertise. Plans, prices and develops new menus and recipes. Schedules meal production.Prepares and cooks foods of all types, either on a regular basis or for special functions.Develops and recommends goals and objectives for unit. Implements and communicates to staff. Reassesses or redefines priorities as appropriate in order to achieve performance objectives.Directly supervises at least two full-time subordinate staff, or the equivalent. Recruits, screens, hires, orients and trains staff. Evaluates employee performance and provides guidance and feedback to assigned staff. Counsels, disciplines and/or terminates employees, as required. Monitors and reviews work of staff. Identifies problems and assists in resolution. Ensures adherence to unit operating policies and procedures.Provides customer service to faculty, staff, students and external customers. Meets customer needs, offers options, resolves problems and follows up with customers. Ensures full customer satisfaction without unnecessarily referring customer to other staff members. Maintains friendly, helpful demeanor.Oversees food ordering. Maintains food and labor costs within established budgetary guidelines.Maintains currency with, understands and ensures unit compliance with all university policies and procedures and with all applicable local, state and federal laws and regulations.Inspects food storage and directs sanitary maintenance of kitchen and storage facilities.Maintains currency with professional organizations and publications pertinent to unit’s operation.The Qualifiers:Minimum Education: Specialized/technical trainingMinimum Experience: Five years of management experience. Minimum Field of Expertise:  Formal training at accredited culinary institute.Supervisory-level chef experience in diversified food-service operation.Demonstrated knowledge of health and sanitation requirements.Demonstrated organizational and communication skills.In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.What We Prefer:Preferred Experience: Over five years of management experience.The Trojan Family Rewards:We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit https://employees.usc.edu/benefits-perks/.This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!The work culture thrives on mutual respect, trust, and synergy amongst all of its members.USC has great minds that transform the world with their talents and research. Will you be one? Join us!FIGHT ON!The yearly salary for this position is $97,000. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate’s experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.Minimum Education: Specialized/technical training
Minimum Experience: Five years of management experience.
Minimum Field of Expertise: Formal training at accredited culinary institute. Supervisory-level chef experience in diversified food-service operation. Demonstrated knowledge of health and sanitation requirements. Demonstrated organizational and communication skills.

USC Credit Union is seeking a dedicated and experienced Real Estate Loan Officer to join our team. We located near the University Park campus in Downtown Los Angeles. Our mission is to be a trusted provider of objective financial education for our members, empowering them to make informed financial decisions. The ideal candidate will focus on serving the local community surrounding USC’s campuses, which have unique product and service needs. We are particularly looking for someone who is adept in community lending and possesses strong interpersonal skills with a member service orientation.Responsibilities include, but are not limited to:Sells real estate loans to Credit Union members. Originates first and second trust deed mortgage loans in accordance with investor requirements and USC Credit Union.Identifies, cultivates, solicits, interviews and consults with prospective borrowers. Communicates loan process, loan rates, programs, fees and other relevant loan information.Presents Homebuyer workshops and other educational classes and serves as a resource to potential buyers. Actively cultivate and maintain relationships with real estate agents, brokers, and other third-party partners to generate referral business and enhance community outreach.Performs credit qualification(s), using secondary market standards.   Determines most suitable loan program for applicants.Liaises with title companies, escrow companies, appraisal companies, real estate offices, government agencies, etc. to facilitate closing of loans.Reviews applications for accuracy and completeness.  Prepares loan files for review, ensuring complete and accurate documentation.Responsible to cross sell members additional products and services, as appropriate.Must meet minimum monthly and annual sales goals.Stays current with Credit Union, university, federal, state and/or regulatory changes and ensures borrows are informed of changes and updates.  Attends meetings, conferences and training classes as needed.The ideal candidate will:Have a minimum of 5 years’ experience in a financial institution.Possess a high sense of urgency, attention to detail, initiative and integrityHave exceptional interpersonal, customer service and communication skillsPass a pre-employment background and credit checkCompensation:The hourly base salary range for this position is $40.00 – $42.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Why USC Credit Union is a great place to work:Medical through USC Network, Blue Cross, and Kaiser: https://employees.usc.edu/medical/Dental: https://employees.usc.edu/dental/Vision: https://employees.usc.edu/vision/Dependent Care and Health Care Flexible Spending Accounts (FSAs): https://employees.usc.edu/fsas/Retirement with up to 10% employer contributions: https://employees.usc.edu/usc-retirement-savings-program/Tuition reimbursement: https://employees.usc.edu/tuition-benefits/Paid Time Off (PTO) including, up to 24 vacation days (based on tenure), 12 sick days, 9 paid holidays, 1 paid personal day, 4 paid winter recess days, paid bereavement, and paid jury duty: https://employees.usc.edu/time-off/Life and voluntary insurance benefits: https://employees.usc.edu/insurance-benefits/WorkWell Center that provides programs, resources, and services to benefits-eligible staff and their dependents, that help them thrive in all areas of work-life wellness: https://workwell.usc.edu/Other generous perks and discounts: https://employees.usc.edu/perks/Fight on!Minimum Education: High school or equivalent
Minimum Experience: 3 years
Minimum Field of Expertise: Thorough knowledge of real estate lending. Demonstrated excellent written and verbal skills.

The USC Marshall School of Business is seeking applicants for a Managing Research Director within the newly launched Tavakoli Real Estate Center.  The Research Director will have oversight of the building, assembling, and maintaining a world class database of real estate and urban/spatial data for use by Marshall faculty and students. There is also a teaching component to this role in which the research director will teach one or more classes focusing on the analysis and/or application of real estate data in business contexts.The Tavakoli Real Estate Center is dedicated to supporting research, curriculum, and career development of the real estate program at the Marshall School.  The most important and immediate objective of the center is to build out the research and data infrastructure which procures, curates, and maintains a wide array of data sets utilized by Marshall real estate students and faculty.  Responsibilities and DutiesBuilding, assembling, and maintaining a world-class database of real estate and urban/spatial data for use by Marshall faculty and studentsPublishing articles directly, and/or in conjunction with Marshall’s existing faculty.  These can be either traditional academic research targeting finance/real estate journals or shorter, practitioner-oriented research articles targeted toward Marshall’s general real estate community, including students, alumni, and employers. (Examples of recent work can be found here: https://www.marshall.usc.edu/real-estate-analytics-lab-real.)Teach one or more classes focusing on the analysis and/or application of real estate data in business contexts.Engaging with students and faculty in support of data-based curriculum in the classroomCurate, assemble, and transform raw data into forms appropriate to the classroom setting.Determines organizational structure, reporting relationships, and short- and long-range program needs based on program goals.Preferred QualificationsDoctoral degree in general economics, urban economics, or finance with a focus in real estateExperience developing curriculum and design conceptsProven experience in research, managing sponsored projectsProven experience with budget development and control.Demonstrated effective consulting, negotiation, and/or development experience.Minimum QualificationsMaster’s degree or combined experience/education as substitute for minimum education.7 years of directly related expertise in specialized research and/or programs.Experience, knowledge, and familiarity with data from GIS, real estate, location, housing, or commercial transactionsKnowledge of relevant federal, state, and local laws and regulations.Salary RangeThe annual base salary range for this position is $172,398.00 – $178,000.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Funding RestrictionsThis position is funded by a gift and may be funded by a subsequent gift. Accordingly, your position is contingent upon receipt of the necessary funding from this or any subsequent gift to continue employment. In the event funding for your position changes and it becomes necessary to adjust your percentage of effort, or it becomes necessary for your employment with the University of Southern California to end, you will receive one (1) month written notification of termination.Required Documents and Additional InformationResume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled at any time after the minimum posting period has ended, so please apply on the same business day if interested.USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions*; tuition benefits for staff and their family; free Professional Development classes; central Los Angeles location with easy access to commuter trains, buses, and free tram pick up services; discounts to sporting and other campus events.This is a full-time position that will report to the University Park Campus.Why join the USC Marshall School of Business?USC is a leading private research university located in Los Angeles – a global center for arts, technology, and international business. As the city’s largest private employer, responsible for more than $5 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic schools and units. As a USC employee, you will enjoy excellent benefits and perks and be a member of the Trojan Family – the faculty, staff, students, and alumni who make USC a great place to work.USC Marshall builds on the unique opportunities that stem from its Los Angeles location on the Pacific Rim, its interdisciplinary and impactful research, the momentum generated by the University of Southern California, and the unparalleled engagement of the Trojan Alumni Family. With ready access to industries defining the new business frontier, including biotechnology, life sciences, media, entertainment, communications, and healthcare, this vast network offers USC Marshall graduates exceptionally strong support for success in the global marketplace.For more information on the USC Marshall School of Business, visit www.marshall.usc.edu.Minimum Education:
Master’s degree

Additional Education Requirements
Combined experience/education as substitute for minimum education

Minimum Experience:
7 years

Addtional Experience Requirements
Combined experience/education as substitute for minimum work experience

Minimum Skills:
Directly related expertise in specialized research and/or programs (e.g., counseling, teaching).
Experience developing curriculum and with conceptualization and design concepts.
Proven experience in research, managing sponsored projects.
Demonstrated consulting, negotiation, development, and/or fundraising experience.
Proven leadership/management experience, skilled in staff development and networking.
Ability to analyze and evaluate data, and present findings.
Proven experience with budget development and control.
Excellent interpersonal and written and oral communication skills, able to problem solve and lead conflict resolutions.
Ability to interpret and apply policies/analyses/trends.

Preferred Education:
Master’s degree

Preferred Experience:
10 years with specialized research and/or programs

Preferred Skills:
Related special education, licensing, or certifications based upon program content and services.
Proven ability to lead and guide others.