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The Sourcing Manager is responsible for strategic sourcing, supplier relationship management, and for the implementation of supply chain strategies for Clinical and Non-Clinical products, software, and services. They will also monitor compliance with regulations by tracking and monitoring of procurement related contracts for their assigned departments. The Sourcing Manager works collaboratively with the Leadership and team members inside the Supply Chain Team (Materials Management, Sourcing, Contracting, Purchasing); and experts in other departments including Leadership for the assigned areas. It’s the Managers job to support and help identify areas of opportunity for cost savings, value generation, new technology, and innovative supply chain efficiencies. In this role, the Sourcing Manager actively seeks guidance, consultation, and approval with other members of the contracts team, legal team, business owners, and other departments as needed. They will serve as the escalation point of clinical and non-clinical items for the purchasing team related to backorders to help identify substitutes or alternate solutions. The mission of the Supply Chain Department is to coordinate USC’s Procurement Policies and activity to ensure compliance, customer satisfaction, and cost effectiveness.Essential Duties:Identify and develop relationships with suppliers to ensure the best value and service for the medical center.Negotiate contracts and agreements with suppliers to ensure the best pricing and terms.Manage the sourcing process from end-to-end, including identifying and evaluating suppliers, managing the RFx and/or benchmarking process, and ensuring the timely delivery of goods and services.Work with expert stakeholders to ensure compliance with procurement regulations, including but not limited to, local and federal laws, regulations, and policies.Collaborate with internal stakeholders to understand their needs and requirements.Manage the supplier performance, communicate the performance to the internal stakeholders and take corrective actions if needed.Continuously evaluate and improve the sourcing process to drive cost savings and improve efficiency.Develop and maintain relationships with key suppliers within each category to ensure the best value and service for the health system.Collaborate with stakeholders to establish and maintain supplier performance metrics and take appropriate action to improve performance as necessary.Support the purchasing team in escalation for backorder or product selection, including contracted and non-contracted productDrive product consolidation across the health system to help with standardization and cost savings initiatives.Required Qualifications:Req Bachelor’s degree Supply Chain Management, Business Administration, Healthcare, or a related fieldReq 4 years Experience in sourcing and procurementReq Exceptional knowledge of procurement agreements/policies, spend analytics, and category managementReq Excellent skill in negotiating and exchanging ideas with others and to arrive jointly at decisions, conclusions, and/or solutionsReq Excellent project management skills and ability to manage mutliple projects simultaneously; ability to determine the next steps in a process and execute them independently.Req Understanding of procurement regulations, including local and federal laws, regulations, and policiesReq Strong verbal and written presentation skills and the ability to provide clear information to business/department leadsReq Strong interpersonal relationship skills both in one-on-one and group situations; securing buy-in and agreement through collaborative effortReq Strong analytical skills for financial modeling, benchmarking, and utilization practicesReq Working knowledge of relevant industry trends and issues.Req Ability to interact effectively with senior MD, Clinical leaders, administrators, and vendors and suppliers.Preferred Qualifications:Pref Experience in large-scale Health Systems or IDNsPref Lawson MMIS experiencePref Experience working with and utilizing Medline and Vizient partnersPref Comfort reporting to and interacting directly with Associate and Executive Administrators for assigned departments.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $95,680.00 – $158,230.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Sourcing Manager is responsible for strategic sourcing, supplier relationship management, and for the implementation of supply chain strategies for Clinical and Non-Clinical products, software, and services. They will also monitor compliance with regulations by tracking and monitoring of procurement related contracts for their assigned departments. The Sourcing Manager works collaboratively with the Leadership and team members inside the Supply Chain Team (Materials Management, Sourcing, Contracting, Purchasing); and experts in other departments including Leadership for the assigned areas. It’s the Managers job to support and help identify areas of opportunity for cost savings, value generation, new technology, and innovative supply chain efficiencies. In this role, the Sourcing Manager actively seeks guidance, consultation, and approval with other members of the contracts team, legal team, business owners, and other departments as needed. They will serve as the escalation point of clinical and non-clinical items for the purchasing team related to backorders to help identify substitutes or alternate solutions. The mission of the Supply Chain Department is to coordinate USC’s Procurement Policies and activity to ensure compliance, customer satisfaction, and cost effectiveness.Essential Duties:Identify and develop relationships with suppliers to ensure the best value and service for the medical center.Negotiate contracts and agreements with suppliers to ensure the best pricing and terms.Manage the sourcing process from end-to-end, including identifying and evaluating suppliers, managing the RFx and/or benchmarking process, and ensuring the timely delivery of goods and services.Work with expert stakeholders to ensure compliance with procurement regulations, including but not limited to, local and federal laws, regulations, and policies.Collaborate with internal stakeholders to understand their needs and requirements.Manage the supplier performance, communicate the performance to the internal stakeholders and take corrective actions if needed.Continuously evaluate and improve the sourcing process to drive cost savings and improve efficiency.Develop and maintain relationships with key suppliers within each category to ensure the best value and service for the health system.Collaborate with stakeholders to establish and maintain supplier performance metrics and take appropriate action to improve performance as necessary.Support the purchasing team in escalation for backorder or product selection, including contracted and non-contracted productDrive product consolidation across the health system to help with standardization and cost savings initiatives.Required Qualifications:Req Bachelor’s degree Supply Chain Management, Business Administration, Healthcare, or a related fieldReq 4 years Experience in sourcing and procurementReq Exceptional knowledge of procurement agreements/policies, spend analytics, and category managementReq Excellent skill in negotiating and exchanging ideas with others and to arrive jointly at decisions, conclusions, and/or solutionsReq Excellent project management skills and ability to manage mutliple projects simultaneously; ability to determine the next steps in a process and execute them independently.Req Understanding of procurement regulations, including local and federal laws, regulations, and policiesReq Strong verbal and written presentation skills and the ability to provide clear information to business/department leadsReq Strong interpersonal relationship skills both in one-on-one and group situations; securing buy-in and agreement through collaborative effortReq Strong analytical skills for financial modeling, benchmarking, and utilization practicesReq Working knowledge of relevant industry trends and issues.Req Ability to interact effectively with senior MD, Clinical leaders, administrators, and vendors and suppliers.Preferred Qualifications:Pref Experience in large-scale Health Systems or IDNsPref Lawson MMIS experiencePref Experience working with and utilizing Medline and Vizient partnersPref Comfort reporting to and interacting directly with Associate and Executive Administrators for assigned departments.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $95,680.00 – $158,230.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

POSITION SUMMARYUnder the direction of the Admitting Manager, the Patient Access Representative is responsible for interviewing incoming patients (inpatient, outpatient, and emergency department) to obtain all pertinent data for admission and produce a complete and accurate admission record. This includes medical record information, as well as demographic and financial related information. Is responsible for answering all inquiries related to admissions, collects deposits or payments, interacts with the nursing units and ancillary departments and provides directions to various areas within the hospital.ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIESAcknowledging patients or guests and their requestsAppearing professional in dress, grooming and hygiene.Assists in the training of new employees.Demonstrates awareness and sensitivity to the rights of patients and significant others, as identified within the situation.Document any financial arrangements made in the patient’s account notes. Notifies the Admitting Manager or Business Office Manager of all problem accounts that require special attention.Exhibiting concern, tact and discretion in all working relationshipsFunctions with an awareness of safety issues and reports unsafe issues appropriately, as identified within the institution.It is the responsibility of the Patient Access Representative to uphold the highest service standards regarding patient care.Making patients’ needs the first priority.Must be able to work and be cross trained in all areas of which includes, Inpatient, Outpatient, Bed Board, and Emergency RoomMust be familiar with the Hospital layout in order to direct patients or guests to the proper destination.Must be physically able to push a wheelchair.Must be willing to meet staffing needs of the department and be available to work overtime, holidays, and shift changes.Must remain informed and compliant with HIPAA, EMTALA, the Fair Debt and Collection Practices Act, Medicare Secondary Payer, and other laws and regulations that govern Patient Financial Services.Must remain informed regarding all PPO, HMO, and Medicare, Medi-Cal and indigent service programs and requirements for timely processing of claims.Offering assistance promptly, cordially, and completelyPatient care is of the utmost priority in all aspects of registration. Must be comfortable with sick patients and able to summon medical assistance when needed. Must be BLS certified each year.Patient valuables are to be closely monitored by all Patient Access Representatives in accordance with Hospital policy and procedure.Performs various other duties, as assigned.Promoting unity and teamwork among co-workers and other departmentsResponsible for appropriately handling all confidential information while at work, as well as when away from the facility.Responsible for completing the patient’s electronic medical record and ensuring that all appropriate paperwork is sent to the proper destination in a timely fashion.Responsible for obtaining the Advance Directive information from inpatient, ER, OPS, and bed patients. Accurate data is entered in the computer and on the Conditions of AdmissionResponsible for speaking with the patient in regard to their financial responsibility for the bill. Collects deposits on all self-paying patients and co-payments from patients whose insurance requires one. If the patient is unable to meet their financial obligation at the time of service, Patient AccessRepresentative is responsible to speak to them regarding the Hospital’s requirements and make financial arrangements. Complete promissory note, when necessary.Responsible for the collection of all patients related information to produce a complete and accurate patient admission record. This includes, but is not limited to, choosing the correct medical record numbers, gathering current patient data, photocopying insurance cards, identification cards, and other pertinent information, obtaining authorization, obtaining signatures on all appropriate forms, and obtaining accurate insurance and demographic information in order to create an accurate patient account record. Responsible for understanding and participating in the organization-wide Performance Improvement Program through orientation, education, departmental, and inter-departmental quality control, and quality planning activities.Responsible for understanding the Consent form, Advance Directive, and any other forms the patient is required to sign in order to accurately and clearly state the intention of each paragraph. Patients are to be well informed before a signature can be obtained.Responsible for meeting the department productivity goal of registering a minimum of 20 patients per shift. Also responsible to perform registrations timely, within the department standard of 20 minutes. Also responsible to maintain an account accuracy rate of no less than 80%.Shift logs are to be completed and printed in the Emergency Department.Responsible to perform, understand and demonstrate ability of all courses designated, within 90 days of hire for new employees, and within 1 year of 02/12/2018 for current employees.  Current employees must successfully pass a competency test every two years from that original date completed.JOB REQUIREMENTS
Education Minimum (Required) High School diploma or equivalent

Preferred (Not required)
Work Experience Minimum (Required) 2 years minimum of customer service skills required.

POSITION SUMMARYUnder the direction of the Admitting Manager, the Patient Access Representative is responsible for interviewing incoming patients (inpatient, outpatient, and emergency department) to obtain all pertinent data for admission and produce a complete and accurate admission record. This includes medical record information, as well as demographic and financial related information. Is responsible for answering all inquiries related to admissions, collects deposits or payments, interacts with the nursing units and ancillary departments and provides directions to various areas within the hospital.ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIESAcknowledging patients or guests and their requestsAppearing professional in dress, grooming and hygiene.Assists in the training of new employees.Demonstrates awareness and sensitivity to the rights of patients and significant others, as identified within the situation.Document any financial arrangements made in the patient’s account notes. Notifies the Admitting Manager or Business Office Manager of all problem accounts that require special attention.Exhibiting concern, tact and discretion in all working relationshipsFunctions with an awareness of safety issues and reports unsafe issues appropriately, as identified within the institution.It is the responsibility of the Patient Access Representative to uphold the highest service standards regarding patient care.Making patients’ needs the first priority.Must be able to work and be cross trained in all areas of which includes, Inpatient, Outpatient, Bed Board, and Emergency RoomMust be familiar with the Hospital layout in order to direct patients or guests to the proper destination.Must be physically able to push a wheelchair.Must be willing to meet staffing needs of the department and be available to work overtime, holidays, and shift changes.Must remain informed and compliant with HIPAA, EMTALA, the Fair Debt and Collection Practices Act, Medicare Secondary Payer, and other laws and regulations that govern Patient Financial Services.Must remain informed regarding all PPO, HMO, and Medicare, Medi-Cal and indigent service programs and requirements for timely processing of claims.Offering assistance promptly, cordially, and completelyPatient care is of the utmost priority in all aspects of registration. Must be comfortable with sick patients and able to summon medical assistance when needed. Must be BLS certified each year.Patient valuables are to be closely monitored by all Patient Access Representatives in accordance with Hospital policy and procedure.Performs various other duties, as assigned.Promoting unity and teamwork among co-workers and other departmentsResponsible for appropriately handling all confidential information while at work, as well as when away from the facility.Responsible for completing the patient’s electronic medical record and ensuring that all appropriate paperwork is sent to the proper destination in a timely fashion.Responsible for obtaining the Advance Directive information from inpatient, ER, OPS, and bed patients. Accurate data is entered in the computer and on the Conditions of AdmissionResponsible for speaking with the patient in regard to their financial responsibility for the bill. Collects deposits on all self-paying patients and co-payments from patients whose insurance requires one. If the patient is unable to meet their financial obligation at the time of service, Patient AccessRepresentative is responsible to speak to them regarding the Hospital’s requirements and make financial arrangements. Complete promissory note, when necessary.Responsible for the collection of all patients related information to produce a complete and accurate patient admission record. This includes, but is not limited to, choosing the correct medical record numbers, gathering current patient data, photocopying insurance cards, identification cards, and other pertinent information, obtaining authorization, obtaining signatures on all appropriate forms, and obtaining accurate insurance and demographic information in order to create an accurate patient account record. Responsible for understanding and participating in the organization-wide Performance Improvement Program through orientation, education, departmental, and inter-departmental quality control, and quality planning activities.Responsible for understanding the Consent form, Advance Directive, and any other forms the patient is required to sign in order to accurately and clearly state the intention of each paragraph. Patients are to be well informed before a signature can be obtained.Responsible for meeting the department productivity goal of registering a minimum of 20 patients per shift. Also responsible to perform registrations timely, within the department standard of 20 minutes. Also responsible to maintain an account accuracy rate of no less than 80%.Shift logs are to be completed and printed in the Emergency Department.Responsible to perform, understand and demonstrate ability of all courses designated, within 90 days of hire for new employees, and within 1 year of 02/12/2018 for current employees.  Current employees must successfully pass a competency test every two years from that original date completed.JOB REQUIREMENTS
Education Minimum (Required) High School diploma or equivalent

Preferred (Not required)
Work Experience Minimum (Required) 2 years minimum of customer service skills required.

POSITION SUMMARYUnder the direction of the Admitting Manager, the Patient Access Representative is responsible for interviewing incoming patients (inpatient, outpatient, and emergency department) to obtain all pertinent data for admission and produce a complete and accurate admission record. This includes medical record information, as well as demographic and financial related information. Is responsible for answering all inquiries related to admissions, collects deposits or payments, interacts with the nursing units and ancillary departments and provides directions to various areas within the hospital.ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIESAcknowledging patients or guests and their requestsAppearing professional in dress, grooming and hygiene.Assists in the training of new employees.Demonstrates awareness and sensitivity to the rights of patients and significant others, as identified within the situation.Document any financial arrangements made in the patient’s account notes. Notifies the Admitting Manager or Business Office Manager of all problem accounts that require special attention.Exhibiting concern, tact and discretion in all working relationshipsFunctions with an awareness of safety issues and reports unsafe issues appropriately, as identified within the institution.It is the responsibility of the Patient Access Representative to uphold the highest service standards regarding patient care.Making patients’ needs the first priority.Must be able to work and be cross trained in all areas of which includes, Inpatient, Outpatient, Bed Board, and Emergency RoomMust be familiar with the Hospital layout in order to direct patients or guests to the proper destination.Must be physically able to push a wheelchair.Must be willing to meet staffing needs of the department and be available to work overtime, holidays, and shift changes.Must remain informed and compliant with HIPAA, EMTALA, the Fair Debt and Collection Practices Act, Medicare Secondary Payer, and other laws and regulations that govern Patient Financial Services.Must remain informed regarding all PPO, HMO, and Medicare, Medi-Cal and indigent service programs and requirements for timely processing of claims.Offering assistance promptly, cordially, and completelyPatient care is of the utmost priority in all aspects of registration. Must be comfortable with sick patients and able to summon medical assistance when needed. Must be BLS certified each year.Patient valuables are to be closely monitored by all Patient Access Representatives in accordance with Hospital policy and procedure.Performs various other duties, as assigned.Promoting unity and teamwork among co-workers and other departmentsResponsible for appropriately handling all confidential information while at work, as well as when away from the facility.Responsible for completing the patient’s electronic medical record and ensuring that all appropriate paperwork is sent to the proper destination in a timely fashion.Responsible for obtaining the Advance Directive information from inpatient, ER, OPS, and bed patients. Accurate data is entered in the computer and on the Conditions of AdmissionResponsible for speaking with the patient in regard to their financial responsibility for the bill. Collects deposits on all self-paying patients and co-payments from patients whose insurance requires one. If the patient is unable to meet their financial obligation at the time of service, Patient AccessRepresentative is responsible to speak to them regarding the Hospital’s requirements and make financial arrangements. Complete promissory note, when necessary.Responsible for the collection of all patients related information to produce a complete and accurate patient admission record. This includes, but is not limited to, choosing the correct medical record numbers, gathering current patient data, photocopying insurance cards, identification cards, and other pertinent information, obtaining authorization, obtaining signatures on all appropriate forms, and obtaining accurate insurance and demographic information in order to create an accurate patient account record. Responsible for understanding and participating in the organization-wide Performance Improvement Program through orientation, education, departmental, and inter-departmental quality control, and quality planning activities.Responsible for understanding the Consent form, Advance Directive, and any other forms the patient is required to sign in order to accurately and clearly state the intention of each paragraph. Patients are to be well informed before a signature can be obtained.Responsible for meeting the department productivity goal of registering a minimum of 20 patients per shift. Also responsible to perform registrations timely, within the department standard of 20 minutes. Also responsible to maintain an account accuracy rate of no less than 80%.Shift logs are to be completed and printed in the Emergency Department.Responsible to perform, understand and demonstrate ability of all courses designated, within 90 days of hire for new employees, and within 1 year of 02/12/2018 for current employees.  Current employees must successfully pass a competency test every two years from that original date completed.Education Minimum (Required) High School diploma or equivalent

Work Experience Minimum (Required) 2 years minimum of customer service skills required.

As an integral part of the Cardiology Department, the EKG Tech performs non-invasive Cardiology diagnostic procedures.Essential Duties:Performs technically adequate ECGsResponsible for collection of ECG data from ECG Machines Hospital wide; downloads data into ECG Database and insures proper billing of ECG studiesAssists in transportation of patients to and from the Cardiology departmentPrepares ECG for interpretation by cardiologistsResponsible for maintenance and stocking of supplies on ECG cartsResponsible for reporting critical values to licensed caregiverResponsible for establishing and maintaining courteous, cooperative service oriented relationships with patients, public and other members of the healthcare teamResponsible for providing a clean, safe environment for patients and visitorsResponds timely to STAT ECG as per departmental policy and procedureParticipates in department Performance Improvement projectsDemonstrates the knowledge and skills necessary to provide care appropriate to any age-related needs of the patients served in his/her assigned unitWorks in conjunction with the Cardiology Nurse and Supervisor to insure high quality diagnostic studiesReports and documents unusual or critical values to Attending Cardiologist in a timely and appropriate mannerPrepares accurate charges documents, maintains accurate and meaningful patient records, and documents studies in Department Log Sheet in a timely mannerResponsible for maintaining department supply levelsUses all equipment properlyPerforms proper cleaning of laboratory equipment, including high-level disinfection of TEE probesMaintains a clean work areaExercises sound judgment in relating physicians order to the actual condition and need of the patientConsults with the Supervisor and Attending or Ordering Physician when indicatedPerforms other tasks as assigned by SupervisorRequired Qualifications:Req High school or equivalentReq Specialized/technical training Completion of an accredited program for EKG certification.Req 2 years Experience in a Hospital based Non-Invasive Cardiology Lab performing 12-lead ECG’s.Req Ability to perform right-sided precordial leads (V4R, V5R, V6R) and posterior leads (V7, V8, V9).Req Ability to perform serial 12-lead EKGs.Req Ability to recognize EKG tracings appropriate for patients with pacemakers and AICD’s and make appropriate technical settings accordingly.Req Demonstrates ability to effectively work with physicians, staff, and patients.Preferred Qualifications:Pref Preferred experience performing Exercise and Chemical Stress Studies, and Holter and Event Monitors set up and review.Required Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $37.40. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

To maintain a clean, attractive, and safe hospital environment for patients, staff, and visitors through a systematic application of cleaning procedures.Essential Duties:Maintains established orderliness, cleaning, and safety standards set by the department.Complies with proper patient room cleaning policies.Properly dispose of: • Trash • Empty Container • Packing Boxes • Biohazard / Medical Waste • HIPAA Information • Biohazard • Pharmaceutical • Batteries • And any other hospital-generated wastePractices Infection Control Standards/RequirementsScrubs, refinishes, burnishes, and cleans carpets/chairs in public, ancillary, patient, surgical, and office areas of the facilityDusts, mops, and cleans public, ancillary, patient, surgical, and office areas of the facilityCompletes high and low dusting on vertical and horizontal surfaces following departmental proceduresObserves and reports items and equipment in need of repair to appropriate person.Cleans and disinfects all fixtures in public, ancillary, patient, surgical, and office areas of the facilityAccording to Department policy cleans, disinfects, and replenish supplies in restrooms in both public and patient areasRemoves and replaces sharps containers, pharmaceutical, and biohazardous containers according to hospital policyResponsible for documenting performed tasksDemonstrates behavior that supports the USC University Hospital missionAttends required Orientation and Training SeminarsDemonstrates respect and positive interpersonal skills with patients, clients, the public, managers, co-workers – a team playerAny additional duties as assigned.Required Qualifications:Req 6 – 12 months Customer Service experience in a team-oriented, high-volume, fast-paced, guest-centric environment ORReq 6 – 12 months Healthcare Housekeeping, Hotel, or Hospitality experienceReq Ability to read and write Basic English.Req Demonstrate excellent customer service behavior.Req Able to function independently and as a member of a team.Preferred Qualifications:Pref High school or equivalentRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $17.00 – $28.92. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Business Intelligence Developer Senior will work in Keck Medicine IS team to develop and test, implement business intelligence solutions for various Keck Medicine departments. The position will serve as the subject expert as it relates to dashboards. Also, this position will be responsible for identifying and documenting information technology design specifications based on analysis/assessment of user needs and generate need-gap analyses. Also, this role ensuring data integrity, maintaining system security, extracting, analyzing and transforming data. The IT Business Intelligence Developer Senior also understands the functional workflow and processes of the Departments he/she supports and maintains system functionality leverage USC’s various technologies including but not limited to QlikView, Cerner Command Language (CCL) and other applications, Hadoop and RDBMS. Applies learned skills to perform problem resolution across integrated platforms, systems, processes and departments. Supports the mission, vision, values and strategic goals of Keck Medicine of USC.Essential Duties:Dashboard: SDLC methodology to develop, test and deploy enterprise dashboards promptly.Data Visualization Design: Apply sound user experience design to incorporate visualization in dashboards and reports.Training: Trains new staff members on applicable systems/applications. Responsible for working with customer and/or vendors with training on new systems being implemented and rolled out for use in the departments.Priority Management: Must work several assignments at one time, manage priorities, deadlines and time. The work is highly technical, requires collaboration across multiple disciplines and groups. The ability to work independently is also required.Customer Service: Addresses customer questions, concerns, enhancement requests, communicates with customers, handles services problems and tickets politely and efficiently, always available for customers, follows procedures, utilizes problem solving skills, maintains pleasant and professional image. Customers may include both internal department users, vendors, and peers within IS.Reporting: Generate ad-hoc as well as routine reports and data dump for further consumption.Business Intelligence: Transform disparate data into meaningful analysis. Provide information that can be used for decision making. Predict outcomes and prescribe appropriate actions.Documentation: Prepare documentation related to dashboards and reports (e.g., FRD). Draft a mock-up data visualization before start building dashboard.Other Duties and On-Call: Ability to fulfill On-Call requirements and other duties as assigned.Required Qualifications:Req Bachelor’s degree Degree in Computer Science, Information Systems, Computer Engineering, or related fieldReq 6 years 6 to 10 years’ relevant experience including dashboards / BI reporting design, documentation, maintenance, implementation, upgrades and troubleshooting .Req Experience with Structured Query Language (MS SQL Server, Oracle)Req 10 years Experience in relevant business support and/or information technology support. *ONLY If NO Bachelor Science in Computer Science, Information Systems, Computer Engineering, or related field.Req Good organization skills with ability to prioritize multiple activities in a rapidly changing environmentReq Strong customer service focusReq Proficient in Microsoft Office (Outlook, Word, Excel, Power Point)Req Requires a maturing level of analytical ability to find solutions to increasingly difficult technical or administrative problems, to determine economic feasibility or options available, and to assess time involved in system changes. Thorough documentation skills are also requiredReq Must be able to demonstrate experience with database systems and experience with system design, capacity planning, and capacity managementReq Requires hands-on expertise with database services.Req Must be able to communicate the impact and solutions of application/system problems in business languageReq Requires a professional approach in all situationsReq Ability to work any hours to support 24/7 operationsReq Must resolve problems entirely by either completing the work or gathering all of the resources needed for ultimate resolution and continuity of problem managementReq Availability to travel between Keck Medicine of USC, USC, and other facilities.Preferred Qualifications:Pref 2 years QlikView and QlikSense experience.Pref Other BI tools experience: Tableau, PowerBI, etc.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $110,240.00 – $181,896.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The University of Southern California (USC) Department of Facilities Planning & Management (FPM) is seeking a General Services Journeyman to join its team.The Work You Will DoThe General Services Journeyman plays a vital role in supporting various operational tasks. Key responsibilities include moving, picking up, delivering, and installing equipment, furniture, and other materials as assigned. This role also involves hanging banners and signs, assisting with remodeling projects including demolition, supporting event setup and breakdown, and providing assistance to other trades as needed.General Services Journeyman:Moves, picks up, and delivers equipment, supplies, and/or other materials. Arrange access for furniture moves, as needed. Relocates office furniture, equipment, machines, lab materials, etc., as needed. Installs modular furniture and objects such as framed art on walls, as appropriate. Delivers and installs rental equipment and furniture, as assigned. Repairs custom equipment, as needed.Assists with event set-up and breakdown.Assists with remodeling projects, including demolition. Disposes of furniture and materials, as needed, according to university and state standards and guidelines.Hang banners and signs from buildings and trees, as assigned. Fixes plexiglass maps as needed.Operates forklifts and other heavy moving equipment. Operates specialized tools (e.g., jackhammers, pallet jacks, etc.) as required.Assists other trades, such as carpenters, painters, etc., with a variety of duties related to trade under supervision.Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any timeThe hourly rate range for this position is $18.08-$23.92. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Job Qualifications:The ideal candidate for the position of general service meets the following preferred qualifications: 1 year of experienceAll candidates for the position of must meet the following minimum qualifications:Combined work experience and education as equivalent.Less than one year of experience in moving furniture and general maintenance.Experience driving 1 ½ ton trucks. Demonstrated ability to learn city and state building codes, OSHA rules and regulations, university standards, and other requirements for workplace safety.Valid California driver’s license with a minimum of 2 years driving experience.In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.About USC Facilities Planning and Management:The Facilities Planning and Management (FPM) department is responsible for planning, developing, and maintaining USC’s facilities while ensuring a safe environment for the university community. Safety is woven into every service and remains a top priority. The FPM team of innovative and skilled professionals delivers high-quality construction, operations, and maintenance services, serving as dedicated stewards of USC’s Unifying Values. Come and join the FPM team – a team that works as trusted partners shaping an environment of innovation and excellence. Apply today! #LI-FT1Minimum Education: Less than high school
Combined work experience and education as equivalent

Minimum Experience:

Provides department support for the Continuum of Care Team to facilitate discharge planning and ensure appropriate throughput of patients. Works with Case Managers, Transitional Care Coordinator, and Social Workers to ensure discharge plans are communicated to patients and families during hospitalization and post discharge to ensure continuity and identify clinical barriers. Enables a positive patient experience through the discharge process and connection to resources as needed.Essential Duties:Partners with members of the Continuum of Care team both case managers and social workers (RN Case Manager, SW Case Manager) in an effort to provide patients and family members a smooth, coordinated patient transition from hospital to home and/or the next level of care.Partners with members of the Care Coordination team to ensure appropriate communication occurs at the point of discharge so that the patients’ transition is smooth. Provides timely post-acute contact and reinforces post discharge instructions as needed under the direction of the Transitional Care Coordinator.Under the direction and supervision of Transitional Care Coordinator, utilizes multiple referral platforms such as Enso care, e-fax and phone calls etc. to review post-acute referrals. Also reviews discharge instructions and discharge summary to understand patients’ post-acute plan of care and barriers to follow-up. Provides timely follow-up on all referrals.Under the direction and supervision of the Transitional Care Coordinator, participates in post discharge phone calls to patients. Uses scripts and follows the Cipher Health algorithm for communication with discharged patients.Under the direction and supervision of the Transitional Care Coordinator, communicates frequently and directly with clinic physician staff and other post-acute providers as needed for discharged patients with identified needs.Follows established policies and procedures and workflows regarding post discharge phone calls.Communicates the discharge plan, status of plan to members of the Continuum of Careteam, including allied health care team members. Participates in triad huddles and in the provisioning of assignments of the triad team.Contacts post-acute care facilities as directed by the Continuum of Careteam to assess bed availability, submission of referrals, bed-hold days. Utilizes multiple referral platforms such as faxing, Enso care etc. to facilitate referrals.Coordinates all non-clinical aspects of the discharge planning process as assigned (i.e. durable medical equipment, homeless shelters, non-clinical letters, transportation) reporting any psychosocial needs, barriers or challenges to the appropriate Continuum of Careteam member.Communicates frequently and directly with Continuum of Care team members regarding discharge process needs and priorities. Communicates orders received to the appropriate case manager, works with the Triad team for daily assignments and tasks needing to be completed. Hands off tasks and duties not performed.Participates in departmental meetings, including but not limited to staff meetings, daily huddles, triad huddles, and Continuum of Care team meetings, etc.Utilizes tools (i.e. Medicare.gov website, tablets for patient choice, etc.) as needed to provide patients with skilled nursing facilities and/or information on discharge planning resources within 10 miles or as close to the patient’s home as possible.Documents appropriately following departmental standards in the electronic Medical Record.Assists with transfer of patients for lateral and/or acute services.Supports the Continuum of Careteam with arranging transportation using Taxi, Ride Share, ambulance etc.Assists with maintaining and updating current resources (i.e. pamphlets and brochures) for services as needed for post acute care for use by care coordination team.Participates and engages in continuous improvement activities, including huddles and process improvement projects.Follow all departmental standard work and guidelines including the Triad Model of Discharge Planning. Support transitions of care.Develops and maintains positive working relationships with outside post-acute facilities and vendors to promote timely discharge/transfer.Thrives in a fast-paced, multi-faceted team environment, working well with the key stakeholders, meeting tight deadlines, and multitasking a variety of assignments.Strives to support and contribute to the success of the Continuum of Care team’s outcome metrics, key performance indicators and /or departmental goals and objectives.Represents the department in a positive and professional manner.Floating between assignments and between Keck and Norris hospitals is required for management of department needs. On-call, weekend coverage and rotation to manage the discharge needs of the patients within the organization is expected.Supports the clinical process for transfer from one level of care to another as medically indicated by the patient’s needs. Able to apply clinical knowledge to reference InterQual Discharge Screens and clinical stability for discharge/transition to the next appropriate level of care.Completes clinical authorization process for the discharge medications.Performs other duties as requested/assigned by Director.Required Qualifications:Req High school or equivalentReq Specialized/technical training Nursing Completion of an accredited vocational nursing program.Req 2 years 2-3 years’ clinical experience.Req Typing 40-55 WPM. Experience with computer data entry.Req Proficient in Microsoft Office Suite.Req Good organizational skills.Req Strong command of the English language.Req Good customer service skills.Req Ability to multitask and work effectively in a team environment.Preferred Qualifications:Required Licenses/Certifications: Req Licensed Vocational Nurse – LVN (CA DCA)Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $28.00 – $47.75. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.