Research Administrator Jobs

Imaging Coordinator – MRI – Full Time 8 Hour Nights (Non-Exempt) (Union) – (Los Angeles, California, United States)

As an integral part of the Imaging Services Team, the MRI Coordinator provides support for the radiologists in the performance of highly specialized procedures in MRI studies. Provides related work as required.Essential Duties:Organizes, plans and directs activities relating to patients and procedures for their designated area.Demonstrates knowledge of principles of MRI physics and computer science related to MRI scanning.Demonstrates complete working knowledge of imaging equipment and computer software necessary to perform studies. Calibrates imaging systems periodically as required (i.e., tube warm-up).Demonstrates correct and adequate cross-sectional anatomic positioning skills.Selects appropriate MRI scanning technique/equipment and determines the most suitable anatomical posture and positions. Procedures are planned and executed considering physiologic and developmental age. Serves ages infant through geriatric.Reviews examination for proper positioning, technique and identification as per approved protocols.Confirms patient identification by verifying name and birthdate.Reviews patient questionnaire, doctor’s order and requisition for physician notes and/or special instructions, reviews with radiologist and patient if necessary, to assure safety and appropriateness.Recognizes emergency situations, indicate code and properly administer aid as needed.Performs visual inspections, selects appropriate equipment and applies immobilization devices as required.Practices sterile technique and prevents cross contamination to patient and instruments.Records pertinent patient information and completes all paperwork as required and assists in maintaining files. Performs billing functions timely and accurately.Prepares examination for interpretation by radiologist. Scans all orders and requisitions into the PACS system.Keeps MRI scan rooms/work stations neat, orderly, and prepared and assures exam room is stocked with appropriate supplies. Assists with ordering and stocking of department supplies and equipment.Willingly performs other related duties outside immediate work area as assigned or required (i.e., scheduling, Q.C. follow-up, transport, clerical).May be required to participate in after hours uncontrolled standby and call back. Position may require the use of a pager while on duty and while on stand by.Required to participate in after hours uncontrolled standby and call back. Position requires the use of a pager while on duty and while on stand by.Exhibits organizational skills and utilizes time efficiently.Accepts change as an opportunity for growth, learning and development; adapts to changing procedures and goals in a cooperative and positive manner.Assist in maintaining an atmosphere of cooperation with other departments, medical staff and fellow employees.Acts as a mentor to and is a source of information for less experienced Radiology Technologist.Acts as an ambassador of good will when interacting with all staff members and other departments.Uses the chain of command appropriately to communicate any concerns with the department, co-workers or medical staff.Responsible for work schedule hours if any changes were made.Demonstrates computer science knowledge and principles related to any other modalities (CT, MRI or Angio) and films according to approved protocols.Maintains patient/staff confidentiality.Performs other duties as assigned.Required Qualifications:Req Specialized/technical training Graduate from an accredited MRI Technology School/ProgramReq 5 years MRI TechnologistReq 2 years Lead and/or Coordinator Technologist role.Req Committed to excellence in patient care and customer service.Req Demonstrates ability to effectively work with physicians, staff, and patients.Req Organization/time management skills.Req Organization/time management skills.Req Demonstrates ability to work independently with minimal direction and supervision.Preferred Qualifications:Required Licenses/Certifications: Req Magnetic Resonance Imaging (ARRT) OR ARMRIT Certification.Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $53.96 – $91.73. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Staff Perfusionist I – (Los Angeles, California, United States)

USC Department of Surgery is recruiting a Staff Perfusionist I for our Clinical Perfusion Division . The Staff Perfusionist I will operate extracorporeal circulation equipment to support or replace patient cardiopulmonary/circulatory function and manage and monitor patient physiological functions.The hourly rate for this position is $78.86 – $84.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organization considerations.Minimum Education:
Specialized/technical training

Minimum Experience:
3 years

Addtional Experience Requirements
Combined experience/education as substitute for minimum work experience

Minimum Skills:
Three years’ experience as an adult perfusionist, with some experience as a pediatric perfusionist.
Graduate from school of perfusion technology accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or its predecessor, the American Medical Association’s (AMA) Committee on Allied Health Education and Accreditation (CAHEA).
Certified Clinical Perfusionist (CCP) certification, or board eligible for certification by the American Board of Cardiovascular Perfusion (ABCP).
Attends and completes all hospital-required safety training courses, and maintains ABCP certification, as well as certifications for cardiopulmonary resuscitation (CPR), basic life support (BLS), and/or basic cardio life support (BCLS).
Demonstrated attention to details, and excellent interpersonal, analytical, problem-solving, and oral and written communication skills.

Preferred Education:
Bachelor’s degree

Preferred Experience:
3 years

Preferred Skills:
Bachelor’s degree in perfusion science, organic chemistry, physics, anatomy and physiology, or related field of study.
Previous experience in an academic medical environment.
Demonstrated experience in crisis situations.
Membership in relevant professional organizations.
Fluency in Spanish, American Sign Language (ASL) and/or other languages in addition to English.
Demonstrated experience interacting with individuals and groups various diverse backgrounds, exercising diplomacy, tact, good judgment, and discretion.

Network Manager, Payor Strategy and Network Development – Managed Care Contracting – Full Time 8 Hour Days (Exempt) (Non-Union) – (Los Angeles, California, United States)

The Network Manager, Payor Strategy and Network Development is responsible for supporting the development, implementation, and maintenance of USC’s Health Plan Network. This role focuses on identifying network gaps, assisting with provider contracting, strengthening relationships with network providers, and supporting integration and network operations, alongside Keck Medicine’s Value Based Services Organization (VBSO). The Network Manager reports to the Associate Administrator of Payor Strategy and Network Development, but also collaborates closely with internal stakeholders across legal, finance, operations, health plan leadership, and the VBSO to help ensure a high-performing, strategically aligned provider network. Key responsibilities include analyzing network composition and access, evaluating provider performance data, and identifying opportunities for network growth, operational improvement, and alignment with value-based care initiatives. The Network Manager serves as a key point of contact for network-related operational matters, working directly with internal health plan and health system partners to promote efficiency and effective collaboration. This role also contributes to broader health plan strategy initiatives, including support for health plan analytics, contract review, provider onboarding, and strategic expansion efforts. Additional duties may include maintaining accurate network documentation and assisting with data tracking related to contracts’ operational outcomes. Strong analytical skills, knowledge of managed care operations and contracting, experience with value-based care models, and building strong relationships with both internal and external partners are essential. The ideal candidate is highly organized, able to manage multiple priorities independently, and comfortable working across teams to support USC’s network and payor strategy goals.Essential Duties:Analyze and identify health plan network gaps to support network development and contracting efforts.Assist with provider contracting strategies and onboarding to address identified network deficiencies.Manage and maintain relationships with health plan network providers in collaboration with internal teams.Support the integration of network providers with Keck Medicine’s Value Based Services Organization (VBSO).Collaborate with legal, finance, operations, and other stakeholders to ensure network operations are aligned with organizational goals.Review provider and health plan performance metrics to identify trends, risks, and opportunities for improvement.Maintain accurate and up-to-date network documentation and provider data.Support special projects and payor strategy initiatives, including network expansion and performance improvement efforts.Assist in resolving network-related operational issues and provider escalations.Perform other duties as assigned in support of the Payor Strategy and Network Development teamRequired Qualifications:Req Bachelor’s Degree Business Administrative or related fieldReq 4 years Experience in Managed Care/Network Development experience in Payor/Medical Group/Hospital environments.Req Strong understanding of health plan network development and provider contracting.Req Familiarity with managed care principles, value-based care models, and network adequacy standards.Req Knowledge of California healthcare market.Req Excellent interpersonal skills with the ability to build and maintain strong provider and payor relationships.Req Strong analytical and problem-solving skills; able to interpret and act on provider and payor performance data.Req Proficient in tracking and maintaining network documentation, provider rosters, and contract performance metrics.Req Strong project management skills to manage multiple projects and priorities independently.Req Highly organized with strong attention to detail and follow-through.Req Effective verbal and written communication skills for collaboration with internal teams and external partners.Req Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook.Preferred Qualifications:Pref Master’s degree Business Administrative or MPH related fieldPref Knowledge of California regulatory landscape, including Medicare, Medi-Cal, and Commercial requirementsPref Experience working with Academic Medical Centers and complex health systems.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $95,680.00 – $158,230.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Business Intelligence Developer II – IS Dept Apps and ENT Rptg – Full Time 8 Hour Days (Non-Exempt) (Non-Union) – (Los Angeles, California, United States)

Under the supervision and guidance of the department leader, the Business Intelligence Developer II is dedicated to advancing data-driven decision-making through the development and optimization of business intelligence solutions. With a solid foundation in BI tools and methodologies, the individual brings experience in designing, testing, and deploying dashboards and reports that align with operational and strategic objectives. This role will bring experience collaborating with business sponsors to gather requirements, define key performance indicators (KPIs), and ensure analytics solutions align with strategic objectives. Additionally, this role will possess strong communication skills to translate complex technical insights into clear, actionable business value. Demonstrates expertise in translating user requirements into technical specifications, conducting needs-gap analyses, and ensuring data integrity and system security. Proficiency in technologies such as PowerBI, Tableau, Cerner Command Language (CCL), and RDBMS enables the candidate to extract, transform, and analyze complex datasets effectively. Business Intelligence Developer II will support cross-functional workflows by resolving issues across integrated platforms and maintaining alignment with institutional goals. With a commitment to continuous improvement and technical excellence, the individual contributes meaningfully to the mission and vision of Keck Medicine of USC through impactful business intelligence initiatives.Essential Duties:Develop, test, and implement business intelligence (BI) solutions to support various departments within Keck Medicine of USC.Serve as a subject matter expert in dashboard design and development.Strong communication skills to collaborate with stakeholders to assess user needs and translate them into technical specifications that lead to into clear, actionable business value/(KPIs)Conduct needs-gap analyses to identify opportunities for system and process improvements.Ensure data integrity, accuracy, and consistency across BI platforms and reports.Extract, transform, and analyze data from multiple sources to generate actionable insights.Other duties as assigned.Required Qualifications:Req Bachelor’s DegreeIf no bachelor’s degree, must have additional 4 years of experience in related field.Req 3 years Relevant experience including dashboards / BI reporting design, documentation, maintenance, implementation, upgrades and troubleshootingReq 2 years Experience using BI Tools such as Tableau, PowerBI, Qlik, Oracle AnalyticsReq Experience with structured query language (MS SQL Server, Oracle)Req Working knowledge of databases, spreadsheets, word processing and statistical software programs.Req Strong analytical thinking and problem solving skills.Preferred Qualifications:Pref Experience working in health care related industryRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no certification upon hire, must be obtained within 30 days of hire and maintained by renewal before expiration date.The hourly rate range for this position is $46.00 – $76.07. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Director, Ambulatory Care Management and Operations – Value Based Service Org – Full Time 8 Hour Days (Exempt) (Non-Union) – (Los Angeles, California, United States)

The Director, Ambulatory Care Management and Operations, is responsible for the leadership, operational oversight, and overall performance of the Value Based Services Organization’s care management team and clinical programs across a matrix organziation. This role ensures full compliance with all regulatory and program requirements while advancing initiatives that improve patient outcomes, optimize resource utilization, enhance care coordination, and support organizational growth. The Director provides leadership and direction to ensure safe, efficient, therapeutic, and ethical care management practices, fostering a collaborative environment among clinical, operational, and administrative teams. The Director has full supervisory responsibility for Ambulatory Care Management Managers and other designated staff, including recruitment, hiring, termination, performance management, mentoring, and professional development. This role collaborates with senior leaders in the development of departmental goals and strategic initiatives and oversees the implementation and continuous improvement of ambulatory care management programs. The Director ensures that care management models are supported by robust clinical content, evidence-based guidelines, and standardized processes, including assessments, care planning, patient education, and outcome measurement. Leveraging advanced clinical expertise and strong operational leadership, the Director integrates case management, utilization management, quality management, discharge planning, and post-acute coordination into a cohesive, patient-centered strategy. The role ensures medical services, across inpatient, outpatient, and post-acute settings, are delivered at the most appropriate level of care based on patient needs, while reducing care gaps, eliminating unnecessary duplication of services, and controlling costs without compromising quality. In collaboration with physicians, care managers, interdisciplinary teams, and USC Employee Health Plan partners, the Director ensures timely and effective care transitions, drives measurable improvement in key performance metrics, and supports value-based care initiatives (ACO, HMO, Employee Health Plan, Etc.). This role also serves as a subject matter expert and consultant to leadership and clinical teams, ensuring ambulatory care management strategies are aligned with organizational priorities, regulatory standards, and emerging best practices.Essential Duties:Responsible for overall program development and implementation: -Serves as a senior leader resource in collaborating with executives to establish program objectives and develop enterprise-level ambulatory care management strategies and solutions. -Contributes to the development of business requirements for each ambulatory care management program, ensuring alignment with organizational goals and compliance with regulatory standards. -Defines, documents, and refines key processes necessary to support sustainable, high-performing programs. -Oversees the development of clinical content, including but not limited to assessments, evidence-based clinical guidelines, and patient/family education materials. -Directs the creation and delivery of orientation, training, and ongoing competency programs for departmental staff. Establishes and monitors program process measures and outcome metrics, ensuring regular evaluation of program impact and effectiveness.Managing the program’s services, outcomes, and resources/staff: -Provides leadership and oversight of program operations and staff performance, including recruiting, hiring, mentoring, and supporting professional development for all program positions. -Ensures that medical services across inpatient, outpatient, and post-acute settings are delivered at the most effective and appropriate level of care based on the patient’s medical needs. -Builds and sustains high-performing teams that can meet both current and future program goals and objectives. -Oversees workload distribution, productivity, and effectiveness of staff, ensuring operational and clinical goals are met. -Leads collaboration with interdisciplinary teams (IDT), facilitating forums, and supporting care managers in providing coordinated services that promote cost-effective, high-quality outcomes. -Serves as a clinical and operational consultant to ambulatory care managers, providing second-level expertise and problem-solving support for complex patient care decisions. -Oversees and ensures comprehensive documentation for patients in this program, including but not limited to network and out-of-network hospitalizations, SNF stays, observation status, discharges, CCM census, new assessments, and interventions. -Ensures departmental compliance with all applicable regulatory and accreditation standards, including health plans, NCQA, Joint Commission, federal and state requirements, and internal Health System policies.Responsible for clinical leadership in ambulatory care management with patient and physician engagement: -Leads and participates in care management activities to ensure that newly implemented processes, programs, and workflows are effective and sustainable. -Analyzes and evaluates care delivery processes to identify and address gaps, reduce unnecessary duplication, and maintain cost-effective, high-quality care. -Applies advanced clinical knowledge and experience in assessment, planning, implementation, and evaluation to the oversight of care management activities. -Maintains expertise in applying current clinical guideline-based criteria, including but not limited to CMS, InterQual, MCG, and health plan standards.Employee Management: -Ensure that management staff understand basic wage and hour laws, federal, state and local laws and regulations, Medicare, and legislation affecting employment in outpatient and nursing services -Plan, organize and supervise all clinical and support staff(s) to ensure high quality, cost effective patient care -Direct and approve staffing plans to promote the maximum use of all personnel and the reduction or addition of staff based upon patient load ratios and organizational outpatient guidelines -Ensure that continuing education programs are offered to keep staff up to date on nursing practices, universal precautions, worker/patient safety etc. -Responsible for all employee activity such as hiring, promotions, performance evaluations, salary increases, and disciplinary actions with appropriate approvals from the Executive Administrator and HR Administrator; includes all bonuses, performance reviews, employee performance management, compensation reviews, etc. -Ensure that the performance evaluation program meets organizational guidelines. -Lead regular staff meetings with Clinic Administrators or other program facilitators as necessaryPerforms all duties as assigned.Required Qualifications:Req Bachelor’s Degree Nursing BSNReq 5-10 years Five plus years of clinical experience with three plus years of experience in ambulatory case management in a leadership role.Req Demonstrated leadership ability, team management and interpersonal skills. Ability to effectively communicate with personnel from diverse backgrounds.Req Ability to manage multiple projects with effective prioritization.Req Strong written and verbal communication and interpersonal skills.Req Excellent analytical, critical and abstract reasoning skills, plus excellent organization skills.Req Intermediate to advanced computer skills in Microsoft Office programs including Word, Excel, and PowerPointReq Knowledge of CM standards, UM standards, clinical standards of care, NCQA requirements, CMS guidelines, Milliman guidelines, InterQual guidelines, and Medicaid/Medicare contracts and benefit systems is preferred.Preferred Qualifications:Pref Master’s degree Nursing MSNPref 3 years Three plus years experience in an HMO/IPA/Managed care setting is preferred.Pref Certified Case Manager – CCM (CMSA)Pref Certified Utilization Review ProfessionalRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing) Valid California Registered Nurse license.Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $133,120.00 – $219,648.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

RN Clinical – 5W ICU – Full Time 12 Hour Night Shift (Non-Exempt) (Non-Union) – (Los Angeles, California, United States)

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients. The Registered Nurse is accountable for the coordination of patient care and education to the patient and family in accordance with the standards, policies, and practices in a compassionate, supportive, and therapeutic environment.Essential Duties:Follows policies and procedures; demonstrates ability to access online manuals.Transfers learned scientific knowledge into practical application in applying the Nursing Process.ASSESSMENT Appropriately completes Nursing Assessment upon patient admission, at each shift and with change of condition. Completes patient acuity by 0200/1400 daily.DIAGNOSIS Interprets assessment information and formulates Nursing Diagnoses.PLAN Develops Plans of Care with individualized interventions. Documents expected/projected patient outcomes. Reviews/Revises/Updates Plans of Care daily based on evaluation and interpretation of patient outcomes.INTERVENTION Administers medication and IV therapy appropriately at prescribed intervals. Completes patient care procedures correctly per policy at prescribed intervals. Delegates tasks based on others’ scope of practice and competency. Acts as patient advocate. Manages restraint use per policy Attempts alternative non-restraint measures first. Assures complete MD order per policy. Ensures MD assessment per policy. Assures patient monitoring per policy. Ensures Restraint Audit Form is completed each shift.DOCUMENTATION Documentation is complete and correct on all flow sheets and chart forms: Admission Assessment Pain scale assessment and reassessment before and after intervention Daily flow sheet Restraint flow sheet Diabetes flow sheet Educational flow sheet Kardex Care Plan Risk Assessment & Reassessment upon Fall MAR Equipment & Supplies Intra and Inter Facility Transfer Forms Belonging Tracking Form Ensures orders are transcribed and signed off prior to the end of the shift. Completes 12h/24h chart checksEDUCATION Provides patient/family education as needed Room/unit orientation Plan of Care Identifies knowledge deficits related to diagnoses and care Uses and provides MICROMEDEX information to patients and families.TRANSFER & DISCHARGE Collaborates with Case Manager and/or physician regarding discharge planning. Ensures all transfer paperwork is completed. Ensures belongings are sent with patient.EQUIPMENT Utilizes patient care equipment appropriately and safely according to manufacture guidelines IV pump Feeding pump PCA pump Epidural pump Sequential compression device Wound VAC Heating pad/pumpCOMMUNCATION Communicates effectively with all members of the healthcare team including patient and family: Shift to shift report Physician Rounds Patient/family interactions MDP Rounds Hand-Off reports Facility E-mail Student/New employee/Contract employeeORGANIZATION Manages time effectively. Able to organize and prioritize responsibilities. Takes meal breaks without incurring overtime. Completes shift on time.OBSERVES REGULATORY AGENCY REQUIREMENTS: National Patient Safety Goals Patient identifiers Unapproved abbreviations Universal Protocol (Procedural Time Out) Hand-Off Medication Reconciliation Clinical Alarms Other Hazardous waste management Biohazard Medication Sharps HIPAA OSHA requirements (i.e. no food or drink in clinical areas) JCAHO – continuous survey readiness Critical Values § Write Down § Read Back § Follow up Telephone order § Appropriate § Documented § Signed, Timed and Dated § Stamped § Entered into unit log Maintains safe practice in the work environment § Correct body mechanics § Electrical safety § Infection Control Procedures § Hand WashingMANAGEMENT OF THE CARE OF MEDICAL SURGICAL PATIENTS (6N) Demonstrates the ability to manage patients with THA. (6N) Demonstrates the ability to manage patients with TKA. (6N) Demonstrates the ability to manage patients with spinal surgery (6S) Demonstrates the ability to maintain isolation precautions, respiratory and nutrition care specific to cystic fibrosis patients. (6S) Demonstrates the ability to manage medications and maintain protective isolation precautions for patients with abdominal organ transplants (6S) Institutes safety precautions and skin care for patients with hepatic encephalopathy.MANAGEMENT OF THE CARE OF PATIENTS IN THE INTENSIVE CARE UNIT/S Demonstrates the ability to manage complex critically ill patients. Neurosurgery, thoracic-forgut, gastric bypass, orthopedic. Liver/kidney/pancreas transplants, hepatobiliary. Open heart, heart and lung transplants. Demonstrates the ability to manage advanced therapeutic modalities. Hemodynamic monitoring. Continuous renal replacement therapy (CRRT, CVVHD). Ventriculostomy, intracranial pressure monitoring. Ventricular assist devices, balloon pumps.MANAGEMENT OF THE CARE OF PATIENTS IN THE STEPDOWN/TELEMETRY UNITS Demonstrates the ability to manage high acuity patients requiring specialized monitoring and care. Status post open heart, heart transplant, lung transplant. Status post liver/kidney transplants, orthopedics, hepatobiliary, general surgeries. Status post thoracic-forgut, gastric bypass, neurology, neurosurgery. Demonstrates the ability to manage advanced therapeutic modalities. Ventilator care. Arterial/CVP lines. Ventricular assist devices. Lumbar drains.MANAGEMENT OF THE CARE OF PATIENTS UNDERGOING DIALYSIS TREATMENT Initiates, performs and terminates all dialysis treatments according to policy and dialysis standards of care. Reviews all orders and labs prior to initiating treatments. Informs patient of treatment plan. Completes all documentation completely and according to policy on the dialysis treatment record. Performs all pre-treatment safety checks. Performs appropriate machine maintenance according to dialysis policies and procedures. Checks charts for dialysis orders prior to arriving on the unit with the dialysis equipment. Calls physicians for orders early in the shift when orders for dialysis have been placed, but no treatment orders are written. Completes med/surg dialysis treatments on 3S whenever there are more than 2 med/surg patients scheduled.MANAGEMENT OF THE CARE OF THE PSYCHIATRIC PATIENT Engages patients in therapeutic interactions Maintains therapeutic milieu Assesses and monitors for patient safety including: Contraband assessment upon admission, change of shift and prn. Initiates and participates in treatment planning. Monitors locked doors into and out of the unit. Logs in Visitors and assesses for contraband. Follows patients’ legal status q shift and communicates with Department of Mental Health and other agencies as required Administers psychotropic medications only after proper consent and documentation Initiates and participates in treatment planning. Submit Fire Arms Reporting FormBEHAVIORAL RESTRAINTS Demonstrates de-escalation techniques as an effort to prevent the need for behavioral restraint/seclusion. Applies behavioral restraint/seclusion when appropriate. Continuously monitors patients for safety (or delegates as appropriate). Ensures physician assessment of patient within 1 hour of application of restraint/seclusion and then at least every 8 hours. Obtains physician orders per policy. Notifies Manager of all behavioral restraint incidences. Contacts significant other as allowed by patient. Completes debriefing, with patient if appropriate, after the incident.QUALITY MEASURES § Accurately identifies patient that fit Core Measure criteria § Completes Core Measure Documentation § Identifies and participates in data collection and process improvements related to Nurse Sensitive Quality IndicatorsPROFESSIONAL DEVELOPMENT Participates in professional hospital/nursing activities Relief Charge Nurse Nursing committees/councils Hospital Teams Unit Based Projects Research Published peer review articleBONUS POINTS § Preceptor (5) § Professional Certification (5) § More than 8 Non-mandatory CEH (3) § USCUH Nurse Week Recognition (5) § Monthly Hospital or Unit Spirit Award Winner (1) § Public nursing recognition (3)Performs other related duties as assigned.Required Qualifications:Req Bachelor’s Degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year Acute inpatient hospital experience as RN.Pref Surgical Units: ICU and Telemetry experience.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Req Committed to excellence in patient care and customer service.Req Demonstrates ability to work independently with minimal direction and supervision.Preferred Qualifications: Required Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart Association *Required for Departments: Intensive Care, Step-down, Telemetry. RNs without prior telemetry or critical care experience will be required to obtain ACLS within 180 days or by the end of orientation, whichever is sooner.Pref Specialty Certification Specialty certification preferredThe hourly rate range for this position is $44.00 – $95.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

RN Clinical – 5 W ICU – Full Time 12 Hour Nights (Non-Exempt) (Non-Union) – (Los Angeles, California, United States)

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients. The Registered Nurse is accountable for the coordination of patient care and education to the patient and family in accordance with the standards, policies, and practices in a compassionate, supportive, and therapeutic environment.Essential Duties:Follows policies and procedures; demonstrates ability to access online manuals.Transfers learned scientific knowledge into practical application in applying the Nursing Process.ASSESSMENT Appropriately completes Nursing Assessment upon patient admission, at each shift and with change of condition. Completes patient acuity by 0200/1400 daily.DIAGNOSIS Interprets assessment information and formulates Nursing Diagnoses.PLAN Develops Plans of Care with individualized interventions. Documents expected/projected patient outcomes. Reviews/Revises/Updates Plans of Care daily based on evaluation and interpretation of patient outcomes.INTERVENTION Administers medication and IV therapy appropriately at prescribed intervals. Completes patient care procedures correctly per policy at prescribed intervals. Delegates tasks based on others’ scope of practice and competency. Acts as patient advocate. Manages restraint use per policy Attempts alternative non-restraint measures first. Assures complete MD order per policy. Ensures MD assessment per policy. Assures patient monitoring per policy. Ensures Restraint Audit Form is completed each shift.DOCUMENTATION Documentation is complete and correct on all flow sheets and chart forms: Admission Assessment Pain scale assessment and reassessment before and after intervention Daily flow sheet Restraint flow sheet Diabetes flow sheet Educational flow sheet Kardex Care Plan Risk Assessment & Reassessment upon Fall MAR Equipment & Supplies Intra and Inter Facility Transfer Forms Belonging Tracking Form Ensures orders are transcribed and signed off prior to the end of the shift. Completes 12h/24h chart checksEDUCATION Provides patient/family education as needed Room/unit orientation Plan of Care Identifies knowledge deficits related to diagnoses and care Uses and provides MICROMEDEX information to patients and families.TRANSFER & DISCHARGE Collaborates with Case Manager and/or physician regarding discharge planning. Ensures all transfer paperwork is completed. Ensures belongings are sent with patient.EQUIPMENT Utilizes patient care equipment appropriately and safely according to manufacture guidelines IV pump Feeding pump PCA pump Epidural pump Sequential compression device Wound VAC Heating pad/pumpCOMMUNCATION Communicates effectively with all members of the healthcare team including patient and family: Shift to shift report Physician Rounds Patient/family interactions MDP Rounds Hand-Off reports Facility E-mail Student/New employee/Contract employeeORGANIZATION Manages time effectively. Able to organize and prioritize responsibilities. Takes meal breaks without incurring overtime. Completes shift on time.OBSERVES REGULATORY AGENCY REQUIREMENTS: National Patient Safety Goals Patient identifiers Unapproved abbreviations Universal Protocol (Procedural Time Out) Hand-Off Medication Reconciliation Clinical Alarms Other Hazardous waste management Biohazard Medication Sharps HIPAA OSHA requirements (i.e. no food or drink in clinical areas) JCAHO – continuous survey readiness Critical Values § Write Down § Read Back § Follow up Telephone order § Appropriate § Documented § Signed, Timed and Dated § Stamped § Entered into unit log Maintains safe practice in the work environment § Correct body mechanics § Electrical safety § Infection Control Procedures § Hand WashingMANAGEMENT OF THE CARE OF MEDICAL SURGICAL PATIENTS (6N) Demonstrates the ability to manage patients with THA. (6N) Demonstrates the ability to manage patients with TKA. (6N) Demonstrates the ability to manage patients with spinal surgery (6S) Demonstrates the ability to maintain isolation precautions, respiratory and nutrition care specific to cystic fibrosis patients. (6S) Demonstrates the ability to manage medications and maintain protective isolation precautions for patients with abdominal organ transplants (6S) Institutes safety precautions and skin care for patients with hepatic encephalopathy.MANAGEMENT OF THE CARE OF PATIENTS IN THE INTENSIVE CARE UNIT/S Demonstrates the ability to manage complex critically ill patients. Neurosurgery, thoracic-forgut, gastric bypass, orthopedic. Liver/kidney/pancreas transplants, hepatobiliary. Open heart, heart and lung transplants. Demonstrates the ability to manage advanced therapeutic modalities. Hemodynamic monitoring. Continuous renal replacement therapy (CRRT, CVVHD). Ventriculostomy, intracranial pressure monitoring. Ventricular assist devices, balloon pumps.MANAGEMENT OF THE CARE OF PATIENTS IN THE STEPDOWN/TELEMETRY UNITS Demonstrates the ability to manage high acuity patients requiring specialized monitoring and care. Status post open heart, heart transplant, lung transplant. Status post liver/kidney transplants, orthopedics, hepatobiliary, general surgeries. Status post thoracic-forgut, gastric bypass, neurology, neurosurgery. Demonstrates the ability to manage advanced therapeutic modalities. Ventilator care. Arterial/CVP lines. Ventricular assist devices. Lumbar drains.MANAGEMENT OF THE CARE OF PATIENTS UNDERGOING DIALYSIS TREATMENT Initiates, performs and terminates all dialysis treatments according to policy and dialysis standards of care. Reviews all orders and labs prior to initiating treatments. Informs patient of treatment plan. Completes all documentation completely and according to policy on the dialysis treatment record. Performs all pre-treatment safety checks. Performs appropriate machine maintenance according to dialysis policies and procedures. Checks charts for dialysis orders prior to arriving on the unit with the dialysis equipment. Calls physicians for orders early in the shift when orders for dialysis have been placed, but no treatment orders are written. Completes med/surg dialysis treatments on 3S whenever there are more than 2 med/surg patients scheduled.MANAGEMENT OF THE CARE OF THE PSYCHIATRIC PATIENT Engages patients in therapeutic interactions Maintains therapeutic milieu Assesses and monitors for patient safety including: Contraband assessment upon admission, change of shift and prn. Initiates and participates in treatment planning. Monitors locked doors into and out of the unit. Logs in Visitors and assesses for contraband. Follows patients’ legal status q shift and communicates with Department of Mental Health and other agencies as required Administers psychotropic medications only after proper consent and documentation Initiates and participates in treatment planning. Submit Fire Arms Reporting FormBEHAVIORAL RESTRAINTS Demonstrates de-escalation techniques as an effort to prevent the need for behavioral restraint/seclusion. Applies behavioral restraint/seclusion when appropriate. Continuously monitors patients for safety (or delegates as appropriate). Ensures physician assessment of patient within 1 hour of application of restraint/seclusion and then at least every 8 hours. Obtains physician orders per policy. Notifies Manager of all behavioral restraint incidences. Contacts significant other as allowed by patient. Completes debriefing, with patient if appropriate, after the incident.QUALITY MEASURES § Accurately identifies patient that fit Core Measure criteria § Completes Core Measure Documentation § Identifies and participates in data collection and process improvements related to Nurse Sensitive Quality IndicatorsPROFESSIONAL DEVELOPMENT Participates in professional hospital/nursing activities Relief Charge Nurse Nursing committees/councils Hospital Teams Unit Based Projects Research Published peer review articleBONUS POINTS § Preceptor (5) § Professional Certification (5) § More than 8 Non-mandatory CEH (3) § USCUH Nurse Week Recognition (5) § Monthly Hospital or Unit Spirit Award Winner (1) § Public nursing recognition (3)Performs other related duties as assigned.Required Qualifications:Req Bachelor’s Degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year Acute inpatient hospital experience as RN.Pref Surgical Units: ICU and Telemetry experience.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Req Committed to excellence in patient care and customer service.Req Demonstrates ability to work independently with minimal direction and supervision.Preferred Qualifications: Required Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart Association *Required for Departments: Intensive Care, Step-down, Telemetry. RNs without prior telemetry or critical care experience will be required to obtain ACLS within 180 days or by the end of orientation, whichever is sooner.Pref Specialty Certification Specialty certification preferredThe hourly rate range for this position is $44.00 – $95.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Program Manager – (Los Angeles, California, United States)

Program Manager, Office of the PresidentWho We Are:University of Southern California (USC) is a leading private research university located in Los Angeles – a global center for arts, technology, and international business. As the city’s largest private employer, responsible for more than $5 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and multifaceted environment, in careers that span a broad spectrum of talents and skills across a variety of academic schools and units. As a USC employee, you will enjoy excellent benefits and perks and be a member of the Trojan Family – the faculty, staff, students, and alumni who make USC a great place to work.The Position:The Office of the President is seeking a highly organized and strategic Program Manager to join its team. Reporting to the President’s Chief of Staff, this role is responsible for managing high-impact presidential initiatives, coordinating cross-functional projects, and supporting executive-level communications and events.The Program Manager will lead the planning and execution of strategic programs, develop project frameworks, and collaborate with internal and external stakeholders to ensure alignment with the President’s priorities. Additional responsibilities include managing the President’s briefing program, supporting communications, and managing logistics for high-profile engagements.To excel in this role, candidates will bring exceptional project management skills, keen attention to detail, and robust verbal and written communication skills. The ideal candidate thrives in a fast-paced, high-visibility environment and demonstrates a proactive, solutions-oriented approach.The ideal candidate for this position will embody USC’s Unifying Values. They will consistently foster an environment that promotes these values, creating fair opportunities for contributions through their ideas, words, and actions in alignment with the principles of the USC Integrity and Accountability Code.This is a fully onsite position based at the University Park Campus. The role may occasionally require work on evenings, weekends—particularly during home football games—and holidays, depending on business needs.The Program Manager will:Lead and coordinate strategic presidential initiatives in collaboration with the President and Chief of Staff.Develop and manage project plans, timelines, milestones, and performance metrics.Facilitate cross-functional communication and resource alignment among stakeholders.Design and implement operational frameworks to streamline workflows and improve efficiency.Maintain a network of internal and external contacts to support presidential priorities.Manage the President’s briefing program, including the preparation and organization of materials.Support executive communications by researching, organizing data, and creating presentation content.Coordinate and supervise presidential events in partnership with Cultural Relations and University Events.Collaborate with Central Communications to align remarks, run-of-show, and briefing materials.Review and track presidential communications to ensure consistency with the President’s voice and vision.This position may require weekend work related to football and the President’s Suite.Oversee logistics and planning for the President’s football engagements, including home and away games.Administer ticket distribution, vendor coordination, and budget management for football-related activities.Provide backup support for scheduling and travel arrangements for the President and Chief of Staff.Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.Minimum Qualifications Required: Bachelor’s degree.Three years minimum experience or combined experience/education as substitute for minimum education.Professional and supervisory experience in the area of program specialization.Salary and Benefits: The salary range for this position is $104,394.00 – $150,000.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. To support the well-being of our faculty and staff, USC provides benefits-eligible employees with a broad range of perks to help protect their and their dependents’ health, wealth, and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USC’s comprehensive benefits here.Minimum Education: Bachelor’s degree, Combined experience/education as substitute for minimum education
Minimum Experience: 3 years
Minimum Field of Expertise: Directly related professional and supervisory experience in area of program specialization

General Maintenance Worker, USC Housing – (Los Angeles, California, United States)

USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day.  Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our unifying values.We are seeking a General Maintenance Worker to join our rapidly growing team.The Opportunity:The General Maintenance Worker will monitor our facilities and ensure that we maintain our high standards of excellence. As an expert in all forms of repairs, you will examine and repair our facilities, as needed. You will use your expertise to communicate with management and outside vendors, as well as train other workers. Most of all, your focus on customer service will demonstrate to our students, faculty, and staff that we put their needs first!The Accountabilities:Provides customer service to students, faculty, staff and external customers. Meets customer needs, offers options, resolves problems and follows up with customers. Ensures full customer satisfaction without unnecessarily referring customer to other staff members. Maintains friendly, helpful demeanor.Provides on-going preventative maintenance for appliances including air conditioners, heaters, refrigerators, stoves, ovens and dishwashers.Troubleshoots and repairs or replaces appliance parts and perform repairs on commercial kitchen equipment, e.g.. walk-in coolers, freezers, ice machines, dish machine conveyor belts, slicers, dishwashers, electric ranges, etc., as needed.Maintains appliance part inventory.Builds interior walls, fabricates cabinets, drawers and screens, assembles furniture. Repairs or replaces closet doors, drawers, non-fire rated doors, door locks, closers and hinges, tiles, bathroom fixtures, etc. Performs preventive maintenance.Installs safety restraints on cabinets and furniture. Patches and stretches carpet, replaces broken windows and ceiling tiles, performs caulking.Repairs or replaces light bulbs, ballasts, switches, plugs, light fixtures, etc. Maintains room wiring systems and emergency exit signs, adjusts timers, tests and replaces smoke detectors and emergency lights. Secures electrical wires. Repairs vacuum cleaners as needed.Prepares walls for painting, patches holes, replaces dry wall, paints. Stains and refinishes wood work, such as wall paneling and furniture, etc. Assists in roof repairs, repairs or replaces tiles, performs caulking.Repairs or replaces various plumbing fixtures and hardware, e.g.. faucets, shower fixtures, water fountains, garbage disposals, sinks and toilets.Unclogs sluggish or stopped drains, including main drains. Performs minor repairs on water heaters.Performs light welding, light vehicle maintenance. Performs utility work, e.g., installing or removing posts and signs, patching street holes with asphalt, repairing gates, etc.Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.The Qualifiers:Education: Specialized or technical training.Experience: 6 – 12 months.Expertise:Ability to communicate effectively in English.Knowledge of thermodynamic laws, refrigerator cycles, electricity principles, test/detection instruments, hand/power tools, AC/DC currents, wood finishing, wiring, painting, construction, and plumbing.Presents oneself professionally, in line with higher education environment.In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.What We Prefer:Specialized or technical training.2 – 3 years of experience in appliance repair, plumbing, HVAC, outlet repair, and/or electrical.HVAC certification.Experience supporting a hospitality/restaurant/retail department.Experience troubleshooting/and performing basic repairs (i.e. carpentry) and painting maintenance.Experience working in a fast paced environment, and the ability to work independently with minimal supervisionAbility to train students, temporary, and/or resource workers.The Trojan Family Rewards:We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information, please visit https://employees.usc.edu/benefits-perks/.This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!The work culture thrives on mutual respect, trust, and synergy amongst all of its members.USC has great minds that transform the world with their talents and research. Will you be one? Join us!FIGHT ON!The hourly rate for this position is $25.50. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate’s experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.Education: Specialized or technical training.

Experience: Three years of experience working in a similar business environment. Position requires valid plumbing and electrical license/ certification by an accredited trade organization.

Expertise: Ability to communicate effectively in English. Knowledge of thermodynamic laws, refrigerator cycles, electricity principles, test/detection instruments, hand/power tools, AC/DC currents, wood finishing, wiring, painting, construction, and plumbing.

Research Coordinator I – (Los Angeles, California, United States)

This position requires a person with a strong medical background and an interest in clinical research. The role of the Research Coordinator I is a diverse one. This person works independently, yet is able to relate well with physicians, patients, peers, data managers, and other hospital personnel. The Coordinator is accountable to the Medical Director and Associate Director of CISO and to the Principal Investigators with whom he/she works. This person is familiar with and adheres to the policies and procedures of the hospital where working. The Coordinator’s functions include but are not restricted to those listed below.       Specific Job FunctionsI. ResearchA. Protocol Related1. On request from supervisor, reviews in-house protocols prior to CIC approval, looking specifically at necessity and feasibility of required study tests, at areas pertaining to patient compliance, dose modification and at drug toxicities. At times will provide information regarding time or effort to facilitate budget set up.2. Ensures that study is conducted as written so that scientific questions are answered.3. Conducts ongoing assessment of protocol deviations and violations.4. Participates in NCI, FDA and pharmaceutical audits and is knowledgeable of their regulations, especially concerning the reporting of Serious Adverse Events. Enters SAE into iStar for reporting to the IRB. Notifies Data Managers promptly of occurrence of SAE.5. Interacts with the monitors/auditors from the sponsoring pharmaceutical companies.B. Protocol Administration1. Determines patient eligibilitya. Schedules necessary tests.b. Ensures that written informed consent is obtained using correct version of the stamped Informed Consent. Answers patient’s questions regarding study and toxicities.c. Calculates correct dose of drug to be administered after determining the Body Surface Area (BSA). Subsequent dose modifications based on toxicity may be necessary and require recalculation. 2. Protocol Compliancea. Ensures correct date for return clinic appointment or hospital admission.b. Schedules or ensures that required tests and procedures for follow-up are done.c. If patient being seen at outside facility, corresponds with outside physician to ensure that protocol is followed and that tests and procedures are performed. Obtains treatment records from hospital or physician and obtains outside laboratory results.d. Ensures that study toxicities are recorded correctly and accurately. If Serious Adverse Events are experienced, follows FDA guidelines for prompt reporting within 24 hours.e. If requested will also do data management, ie, CRF completion on certain protocols and patients.f. Follows CISO SOPsII. Patient Care RelatedA. Physician/Investigator Interaction1. Discusses patient eligibility questions and any patient concerns.2. Is liaison between patient and physician in dealing with medical problems.3. Notifies physician of Serious Adverse Event.  Keep physician updated on patient problems.4. Discusses toxicities, protocol deviations, or violations that may require a protocol revision.5. Ensures that tumor measurements are obtained and calculates responses. Ensures that physician signs the Tumor Flow Sheet6. Generates data for ongoing evaluation of study when requested.B. Patient Interaction1. On request, screens for potential protocol patients.2. Coordinates pre-study evaluations and determines final eligibility to trial.3. Follow ups with patients for any potential questions regarding the study and toxicities.4. Assesses psychosocial needs to ensure patient compliance.5. Conducts thorough pre-study assessment for determining baseline symptoms for Toxicity Assessment form.6. Educates patient regarding possible toxicities and instructs patient to call if any questions or problems.  Is the initial contact person for the patient for problems encountered. Will triage calls appropriately with the physician.7. Sees patient at each visit for ongoing toxicity assessment; assesses, documents, and reports adverse reactions and ensures that treating physician countersigns the Toxicity Assessment Form. If necessary, ensures that the drug dose is modified appropriately.8. Performs other related duties as assigned or requested.Preferred QualificationsPreferred Education: Bachelor’s Degree.  Combined experience/education as substitute for minimum education.Preferred Experience: 2 yearsSupervises: N/ASupervises – Nature of Work:Preferred Field of Expertise: Knowledge of medical environment and terminology.Special Instructions to Applicants:Applicant Attachments (Required): Cover Letter and RésuméApplicant Attachments (Optional): Letters of referenceThe hourly rate range for this position is $31.08 – $36.09. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational consideration.Minimum Education: Bachelor’s degree, Combined experience/education as substitute for minimum education
Minimum Experience: 1 year
Minimum Field of Expertise: Administrative or research experience. Working knowledge of MS Office applications. Demonstrated effective communication and writing skills. Ability to multi-task and prioritize. Demonstrated ability to work as part of a team as well as independently.