Research Administrator Jobs

The Chief Supply Chain Officer (CSCO) is responsible for leading the transformation of our enterprise-wide supply chain strategy across a complex, multi-entity health system. This executive will be a critical change agent, responsible for reimagining, designing, and executing a next-generation supply chain that is fully integrated, data-driven, resilient, and aligned with our mission to deliver exceptional patient care. This role requires a seasoned leader with a deep understanding of healthcare operations, procurement, logistics, vendor management, and the enabling technologies that drive supply chain performance. The CSCO will ensure the supply chain function is a strategic asset, supporting clinical outcomes, financial health, and organizational agility. The CSCO is responsible for developing and implementing opportunities to create financial value across the full health system, including forming strategic relationships within and outside the organization. The role will lead the development of short- and long- term strategies in line with the health system’s overall strategy. As the face of supply chain, the CSCO will ensure broader organizational support around identified goals, strategies, budgets, and metrics associated with supply chain. The CSCO also lead integration of the supply chain function across the organization – both within functions and facilities – in partnership with management and key leaders (e.g., physicians). The CSCO will cultivate a high-performing supply chain organization by attracting, developing, and retaining top talent. They will foster a collaborative and accountable culture that promotes innovation, data-driven decision making, and continuous improvement across all aspects of the supply chain operations.Essential Duties:Strategic Leadership & Operational Oversight: – Set the strategic vision for the enterprise supply chain aligned with organizational goals and future-state operating model. Oversee all supply chain and procurement programs to include managing strategic procurement, sourcing, and contracting, supply chain operations and systems, analytics, operational excellence, materials management, project management, and supply chain clinical integration. – Establish SC as a key asset to the organization and positioned as part of health system leadership team. – Develop and implement comprehensive supply chain and procurement strategies that are scalable and align with organizational goals and objectives and provide visibility to results. – Articulate the vision and goals for supply chain to all levels of the organization. – Lead and drive strategic initiatives to enhance supply chain efficiency, effectiveness, and overall value. – Optimize supply chain operations to improve inventory control, product availability, and total cost of ownership. – Lead the supply chain management team, promoting a culture of innovation, accountability, and continuous improvement. – Establish and maintain strong strategic relationships with internal stakeholders (e.g., Physicians, Corporate Health System, University Business Services, Office of General Counsel, Healthcare Compliance team and Clinicians) and external partners (e.g., suppliers, vendors). – Ability to influence clinical and operational teams to address concerns, overcome resistance, and gain support to the health system’s Supply Chain initiatives. – Maximize financial and operational value through effective stakeholder engagement and relationship management. – Develop and maintain a robust leadership structure for centralized supply chain functions, including: – Strategic Procurement (Category Management, Strategic Sourcing, Contracting, Supplier Relationship Management, Purchasing) – Operational Excellence – Clinical Integration (Medical Utilization, Value Analysis) – Operations and Systems (Supply Chain Systems Support, Analytics, Operations, and Warehouse Management) – Foster and maintain key cross-functional collaboration to support and integrate supply chain functions with Corporate Health System, University Business Services, Office of General Council, Healthcare Compliance team, Clinicians, and each Health Care facility.Strategic and Process Improvement Management: – Drive continuous improvement in supply chain processes and systems to achieve optimal levels of efficiency and effectiveness. – Set Strategic direction for Supply Chain functions across the Health System Enterprise to enable best practices. – Analyze performance metrics to identify areas for improvement and implement corrective actions. – Ensure seamless integration of supply chain operations with clinical and operational activities across the Health System. – Oversee dedicated supply chain resources to support operational excellence, process improvement, and project management initiatives across the supply chain. – Focus on quality and system-wide performance improvement by adopting and implementing leading practices. – Incorporate automation and other technologies to streamline processes, improve efficiency, and support innovative supply chain solutions. – Collaborate with other functions such as Clinical Services, Physician Leadership, Operational Leadership, Finance, IT, and Capital Planning to support the best Supply Chain outcomes for patients and staff.Vendor and Supplier Management: – Evaluate and maintain GPO and prime Distributor relationships to ensure benefits are optimized. – Manage suppliers to ensure material availability and service meet required standards. – Establish and maintain strong relationships with key suppliers and vendors, negotiating favorable terms and driving value-added partnerships. – Monitor supplier performance, ensuring accountability for delivering high-quality products and services in a timely manner. – Oversee efforts to evaluate and select suppliers based on criteria such as cost, quality, service, and innovation.Compliance, Financial and Operational Management: – Develop and manage the supply chain and procurement budget, focusing on cost control and value creation. – Monitor and manage expenses to support organizational cost reduction goals and provide regular financial performance reports. – Work closely with finance team to monitor and report on supply chain performance metrics, and ensuring financial targets are met. – Identify and implement opportunities for expense management to achieve organizational margin improvement goals. – Maintain a thorough understanding of economic, supplier, and industry conditions to make proactive decisions and policies. – Develop and implement policies that support the health system’s strategic goals, considering potential impacts on organizational success. – Take a leadership role in developing, quantifying, and implementing service and cost reduction programs system wide. – Identify and implement cost-saving opportunities while maintaining and enhancing service levels and qualities. – Ensure that all supply chain activities comply with relevant healthcare regulations, standards, and organizational policies. – Conduct regular assessments and audits of supply chain processes to ensure ongoing compliance and risk mitigation.Technology and Innovation: – Leverage existing technology to drive supply chain efficiency and effectiveness, including the use of advanced analytics, automation, and supply chain management software. – Partner with Information Systems implement/improve technologies and innovations that improve supply chain performance and patient outcomes. – Ensure high reliability processes are in place for data governance, data integration, spend analytics, comparative benchmarking, utilization trends and opportunity analysis.Talent Development and Team Leadership: – Direct and mentor a high-performing leadership team across multiple supply chain domains. – Foster a collaborative and inclusive work environment that encourages teamwork, innovation, and continuous improvement. Champion talent development, diversity, and succession planning across the department. – Promote a culture of excellence and accountability within the supply chain management function.Performs other duties as assigned.Required Qualifications:Req Bachelor’s Degree Business administration, healthcare administration, supply chain management, or related fieldReq 10 years Executive leadership experience in hospital supply chain, with at least 5 years in role with significant business impactReq Experience with academic medical centers or IDNs. Proven record of managing supply chain transformation across complex systemsReq Experience with value analysis, clinical integration, and strategic sourcing models.Req Proven track record of developing and executing successful supply chain transformation programs that drive operational efficiency, cost savings, and quality improvement.Req Strong knowledge of healthcare regulations, compliance standards, and best practices in supply chain management.Req Exceptional leadership, communication, and negotiation skills.Req Strong ability to establish and monitor KPIs that are in line with key performance metrics (e.g., cycle time, inventory turnover, lead times, and cost reductions).Req Advanced knowledge of sourcing, contracting terms, negotiating strategies, purchasing ethics, budgeting, and capital financing.Req Strong background in hospital procurement and familiarity with various products, (clinical and non-clinical,) equipment and purchased services contracting.Req Ability to lead high-performing teams and promote a culture of accountability and collaboration.Req Demonstrated success delivering multiple complex projects involving multi-disciplinary teams and goals.Req Demonstrated success building strategic partnerships with internal stakeholders (i.e., physicians, C-suite) as well as external suppliers.Req Knowledge of ERP systems, data analytics tools, and digital supply chain innovation.Req Knowledge of purchasing operations and codes of conduct; experience in supplier relations and relationships in various areas of product and service categories.Preferred Qualifications:Pref Master’s degree MBA, MHA, MS SCM or in related fieldPref 15 years or more Executive leadership experience in hospital supply chain, with at least 5 years in role with significant business impactPref Lean Six Sigma Black Belt or similarPref Certification – Job Relevant Certified Supply Chain Professional (CSCP), Certified in Production and Inventory Management (CPIM), Certified Materials & Resource Professional (CMRP), or Certified Value Analysis Healthcare Professional (CVHAP)Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $246,471.00 – $406,678.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

This job description and criteria-based job performance evaluation emphasizes the criteria expected in the performance of Distribution Clerk. The employee is evaluated on their specific shift responsibilities, as well as, their overall knowledge and ability to perform all required duties as of a Distribution Clerk.Essential Duties:Replenish supply locations accurately by stocking supplies in the appropriate bins. All replenishment and delivery must be completed at assigned times and per department procedures. No corrugated cardboard should be brought to nursing and clinical areas without prior approval from supervisor.Assist with the placement of incoming and non -medical supply in appropriate stock locations by assigned time. All stocking is completed by end of the day.Fills and delivers departmental requisitions per schedule assigned.Assist with deliveries, stocking warehouse shelves and emptying boxes.Input issues to the system accurately and in a timely manner per documented daily schedule.Ensure storeroom and par locations are secured properly to make sure security measures are enforced.Maintain and check expiration on a supply location as assigned, no less than monthly.Maintain clean supply locations that includes bins, items & carts and check accurate label information on each item including storeroom and assigned par locations.Perform inventory count at each supply location at designated times during shift at areas assigned by Supervisor when assign to daily distribution role.Compile and batch patient charges before end of each shift and send to business office through interoffice mail when assign to daily distribution role.Set up crash carts on each shift as needed, maintaining a minimum of five available crash carts at all times. Comply with policy relating to expired products on crash carts when assign to daily distribution role.Respond immediately to code blue and bring complete crash carts to the location needed when assign to daily distribution role.Respond to call downs, prioritizing as necessary, providing service within fifteen minutes of receiving a call when assign to daily distribution role.Responsible for receiving all incoming materials, supplies and equipment per organization policy and procedure when assign to daily shipping/receiving role.Ensure incoming freight matches provided manifest and records all discrepancies accordingly when assign to daily shipping/receiving role.Inspects all shipments for damages or defects and records found damages in shipment on bill of lading and notifies purchasing personnel when assign to daily shipping/receiving role.Coordinates outgoing freight for shipment. Label, weigh, prepare bill of lading and record in appropriate manifests when assign to daily shipping/receiving role.Receives, records, deliver priority freight and refrigerated/frozen within four hour of delivery, delivers regular freight within 24 hours of receipt and obtains signature from receiving party when assign to daily shipping/receiving role.Follow hospital and department safety measure while operating facility owned equipment that includes carts, flat bed, hand truck and pallet jack (manual and battery).Make a reasonable effort to remove boxes and discard empty boxes on each shift to ensure a clean environment in the storeroom and assigned par locations.Maintain clean work areas at all times. By the end of the shift, employees will make every effort to maintain work area clean. If unable employees will notify supervision.Participate effectively in a team unit with other Materials Management personnel to meet the overall needs of each facility.Complete projects and other duties as directed by department management.Required Qualifications:Req High school or equivalentReq 6 months Experience working in a Materials Management, shipping and Receiving or Central Supply/distribution environment required.Req Capable of performing repetitive tasks quickly and accurately.Req Must be highly ethical and reliable.Req Effective interpersonal and communication skills.Req Demonstrate excellent customer service behavior and demonstrates exceptional organizational skills.Req Thorough knowledge of all medical supplies utilized within the warehouse and facilities.Req Knowledge of sterile technique as it applies to supply distribution.Req Ability to operate material handling of equipment to move boxes, equipment and other items.Req Ability to speak, read, and write English.Preferred Qualifications:Pref 1 year Experience working in a Materials Management, shipping and Receiving or Central Supply/distribution environment required.Pref Computer literacy preferredRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $21.00 – $33.15. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

This job description and criteria-based job performance evaluation emphasizes the criteria expected in the performance of Distribution Clerk. The employee is evaluated on their specific shift responsibilities, as well as, their overall knowledge and ability to perform all required duties as of a Distribution Clerk.Essential Duties:Replenish supply locations accurately by stocking supplies in the appropriate bins. All replenishment and delivery must be completed at assigned times and per department procedures. No corrugated cardboard should be brought to nursing and clinical areas without prior approval from supervisor.Assist with the placement of incoming and non -medical supply in appropriate stock locations by assigned time. All stocking is completed by end of the day.Fills and delivers departmental requisitions per schedule assigned.Assist with deliveries, stocking warehouse shelves and emptying boxes.Input issues to the system accurately and in a timely manner per documented daily schedule.Ensure storeroom and par locations are secured properly to make sure security measures are enforced.Maintain and check expiration on a supply location as assigned, no less than monthly.Maintain clean supply locations that includes bins, items & carts and check accurate label information on each item including storeroom and assigned par locations.Perform inventory count at each supply location at designated times during shift at areas assigned by Supervisor when assign to daily distribution role.Compile and batch patient charges before end of each shift and send to business office through interoffice mail when assign to daily distribution role.Set up crash carts on each shift as needed, maintaining a minimum of five available crash carts at all times. Comply with policy relating to expired products on crash carts when assign to daily distribution role.Respond immediately to code blue and bring complete crash carts to the location needed when assign to daily distribution role.Respond to call downs, prioritizing as necessary, providing service within fifteen minutes of receiving a call when assign to daily distribution role.Responsible for receiving all incoming materials, supplies and equipment per organization policy and procedure when assign to daily shipping/receiving role.Ensure incoming freight matches provided manifest and records all discrepancies accordingly when assign to daily shipping/receiving role.Inspects all shipments for damages or defects and records found damages in shipment on bill of lading and notifies purchasing personnel when assign to daily shipping/receiving role.Coordinates outgoing freight for shipment. Label, weigh, prepare bill of lading and record in appropriate manifests when assign to daily shipping/receiving role.Receives, records, deliver priority freight and refrigerated/frozen within four hour of delivery, delivers regular freight within 24 hours of receipt and obtains signature from receiving party when assign to daily shipping/receiving role.Follow hospital and department safety measure while operating facility owned equipment that includes carts, flat bed, hand truck and pallet jack (manual and battery).Make a reasonable effort to remove boxes and discard empty boxes on each shift to ensure a clean environment in the storeroom and assigned par locations.Maintain clean work areas at all times. By the end of the shift, employees will make every effort to maintain work area clean. If unable employees will notify supervision.Participate effectively in a team unit with other Materials Management personnel to meet the overall needs of each facility.Complete projects and other duties as directed by department management.Required Qualifications:Req High school or equivalentReq 6 months Experience working in a Materials Management, shipping and Receiving or Central Supply/distribution environment required.Req Capable of performing repetitive tasks quickly and accurately.Req Must be highly ethical and reliable.Req Effective interpersonal and communication skills.Req Demonstrate excellent customer service behavior and demonstrates exceptional organizational skills.Req Thorough knowledge of all medical supplies utilized within the warehouse and facilities.Req Knowledge of sterile technique as it applies to supply distribution.Req Ability to operate material handling of equipment to move boxes, equipment and other items.Req Ability to speak, read, and write English.Preferred Qualifications:Pref 1 year Experience working in a Materials Management, shipping and Receiving or Central Supply/distribution environment required.Pref Computer literacy preferredRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $21.00 – $33.15. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients. The Registered Nurse is accountable for the coordination of patient care and education to the patient and family in accordance with the standards, policies, and practices in a compassionate, supportive, and therapeutic environment.Customers receive high quality services that meet or exceed professional, organizational, community and regulatory standards and provide customer satisfaction.Essential Duties:Assesses patients to determine actual or potential problems.Assists in the formulation of plan of care with physician and other health care professionals.Facilitates continuity of care for patients to assure transition during hospital stay and between hospital, home, and ambulatory care setting.Acts as patient and family advocate using the nursing process and problem-solving techniques.Demonstrates awareness of legal issues in all aspects of patient care.Provides direct and indirect patient care services, including, but not limited to, the administration of medications, and implementation of diagnostic and /or therapeutic procedures as order by the physician.Provides care appropriate to the age of the patient (adolescent, adult, elderly); demonstrates knowledge of growth and developmentProvides patient and family education based on assessed needs regarding diagnosis, treatments, protocols, and diagnostic testing.Participates in the development of patient education materials.Directs patients to available internal and external resources (e.g., support groups, social services, patient education library, American cancer society national cancer institute, etc.)Promotes positive interpersonal relations and demonstrates effective communication methods.Maintains professional code of ethics and scope of practice by adhering to national, institutional and/or departmental standards, policies, and procedures.Prioritizes assignments for timely completion of work.Floats as needed toother patient care areas.Follows departmental procedures to capture patient care charges for supplies and [procedures and controls theUtilization of patient care supplies and equipment in a cost-effective manner.Arrives to work and meeting on time.Works carefully to prevent equipment breakage and loss.Performs other related duties as assigned.Required Qualifications:Req Bachelor’s Degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year Acute inpatient hospital experience as RN.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Req Committed to excellence in patient care and customer service.Req Demonstrates ability to work independently with minimal direction and supervision.Preferred Qualifications:Pref 1 year Experience in radiation oncology department.Pref 2 years Experience in a comparable unit immediately prior to application strongly preferred.Required Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $44.00 – $95.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

University of Southern CaliforniaSol Price School of Public PolicyAdjunct Instructor of Urban PlanningDepartment of Urban Planning and Spatial AnalysisThe USC Sol Price School of Public Policy is seeking a working professional with expertise and a primary position in urban planning, climate/sustainability policy, environmental engineering, or a related field​. The successful candidate should possess a master’s degree or doctorate in the field of ​urban planning or a related field. The candidate will be able to teach a graduate-level course related to one or more of the following areas: histories, theories, and concepts in environmental planning; equity and justice issues in environmental planning; practices, policies, and tools in environmental planning.​Preference will be given to candidates with prior teaching experience and excellent teaching evaluations.The candidate will teach PPDE 640: Climate, Sustainability and Environmental Planning, a graduate-level course. The purpose of this course is to understand the fundamentals of climate, sustainability, and environmental planning from an urban planning and policy perspective. The course will address global climate change and environmental risks in the urban context and will center on addressing equitability and justice concerns in past, current, and future approaches to climate, sustainability, and environmental planning. Through lectures, discussions, case studies, and research presentations, students will explore the roles planners, governments, and communities play in the environmental planning process by examining the impact of climate change in the U.S. and international contexts.Adjunct instructor responsibilities include delivery of course content, scheduling office hours and being accessible to students as appropriate, and grading. Each instructor is expected to provide students with a syllabus outlining the course goals, schedule and all requirements for the course under the direction of the Department Chair.The hourly rate range for this position is $29.06/hr. – $38.89/hr. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.The USC Sol Price School of Public PolicyRanked among the foremost schools of public policy in the nation, the USC Sol Price School of Public Policy generates uncommon knowledge for the common good. The school is composed of overlapping disciplines that generate innovative approaches to critical issues ranging from health-care policy to homelessness, and sustainability to congestion – to name a few. A wide-ranging curriculum, including extensive experiential learning, prepares our graduates to navigate problems that demand multi-layered solutions driven by critical, informed thinking.The Price School, founded in 1929, is anchored by four departments: Public Policy and Management, Health Policy and Management, Wilbur H. Smith III Department of Real Estate Development, and Urban Planning and Spatial Analysis. The School’s rigorous academic programs provide students with the knowledge and distinctive opportunities to make meaningful contributions to their professions. Integrating classroom instruction with real-world experience and led by some of the world’s most renowned faculty in their fields, our students establish a clear pathway to successful careers.Our academic programs are augmented by numerous research centers, institutes and initiatives that provide additional research expertise and experiences, notable among them are: The Judith and John Bedrosian Center on Governance and the Public; The Center for Philanthropy and Public Policy; The USC Lusk Center for Real Estate; The METRANS Transportation Consortium; The Leonard D. Schaeffer Center for Health Policy & Economics; and The Schwarzenegger Institute for State and Global Policy. Together, they account for over $100 million in externally funded research grants and contracts.Together, these departments and research enterprises provide unmatched breadth and depth to tackle an enormous range of challenges facing our country and the world. Price graduates hold leadership positions across diverse sectors – public, private, and nonprofit – championing the advancement of the common good. They come from around the world and from a variety of cultures and socio-economic backgrounds to create a rich intellectual environment that celebrates, supports and benefits from a variety of backgrounds and opinions.For additional information, see our website: https://priceschool.usc.edu.Apply for this Position: Applicants should submit a letter of interest, curriculum vitae, one or more sample syllabi, and one or more sets of sample teaching evaluations.

Part-Time, Teaching-Track Faculty Positions in Leadership – Washington, DCThe Marshall School of Business at the University of Southern California Capital Campus, based in Washington, DC, seeks qualified applicants for part-time, one-semester, in-person positions as Lecturers to join our faculty at the Capital Campus in Fall 2025.The faculty member will teach first-semester undergraduate students enrolled in a Leadership (4 Units) class. This course:Examines leadership through social analysis, covering ethics, power dynamics, decision-making, and diversity, using case studies and real-world applications.Fulfills GE: Graduation Requirement & Social Analysis (Category C).Faculty typically teach one to three sections, for which they will develop syllabi and assignments in accordance with program guidelines. The class meets two days per week in two, two-hour blocks at the Capital Campus (1771 N St NW, Washington, DC). Faculty are encouraged to organize two to three site visits and/or host distinguished guest speakers throughout the semester.To be considered for this position, candidates must apply via the “Apply” link provided with the posting. Required application materials include:A cover letterCurriculum vitae (CV)Names and emails of three individuals who will be contacted by USC for letters of recommendation. Referees should speak specifically to the applicant’s teaching abilities.We seek candidates who demonstrate pedagogical innovation, versatility, and the ability to foster critical thinking skills. A strong commitment to student engagement and a deep understanding of student needs is expected. Initial appointments are fixed-term, with the possibility of renewal contingent on performance and review by the program faculty, directors, and college deans.For additional information, please contact:Amy Morrill BijeauDirector, Academic Programs, Capital CampusUniversity of Southern CaliforniaCapital Campus | 1771 N St NWWashington, DC 20036213-740-0864 | morrillb@usc.eduQUALIFICATIONSApplicants should hold a PhD or other terminal degree by August 2025. Demonstrated excellence in teaching Business at the college level is required.APPLICATION PROCEDUREApplications are requested as soon as possible. Please submit:A letter of applicationA CVNames and emails of three referees who can speak to teaching abilitiesReferees will be contacted directly by USC to submit letters of reference after your application is received.We expect to conduct interviews on a rolling basis.For questions, please contact: uschr@usc.eduCompensationThe per-course rate for this position is $11,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to): the scope and responsibilities of the position, the candidate’s experience and education, key skills, peer equity, relevant laws and policies, and broader market considerations.USC is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law.We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8000, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.  

The Accounts Receivable Director has the primary responsibility for all facets of accounts receivable (AR) collections and management. This includes comprehensive work flow through to liquidation, dispute management, analysis and in-depth AR trending, follow-up tactics and techniques and on-going staff education. Oversee all collections-related functions and outsourced vendors. Ensure all accounts have insurance coverage verification, correct insurance plan code assigned and setup. Monitor proper referral or authorization processes to maximize cash and limit disputed inventory. Work with payers directly on inventory and aging. Manage department in compliance with established policies and procedures. Oversee customer-focused collection self pay and balance after insurance and aiding patients with financial assistance application and approvals. Focus on core collections and minimize aging of inventory. Monitor credit balance reporting to ensure compliance with Variance Policy and State regulations, including AB1455. Review and approve refunds, write-offs and adjustments on accounts and ensure departmental and hospital policy regarding approval levels. Continually data mine to identify payer issues, trends and escalate as necessary and in support of long-term strategy development for revenue cycle initiatives. Monitors staff performance with monthly management operating reports. Develop and manage budget requirements. Hire, continually monitor, train staff on collections practices and techniques to drive best-in-class collections and dispute results. Manage payer and legal relationships and results to liquidate AR within established standards. Continually monitor inventory by payer and deliver accountable results of Net to 90/120 calculation and provide documentation for staff follow-up activities. Identify and implement improved workflow and procedures. Create and implement new procedures to respond to internal and external needs in a timely fashion. Monitor and ensure that issues with health plans are prioritized, communicated and resolved in a timely fashion.Essential Duties:Oversees best practice to AR management; meet/exceed cash goals, aging goals for multi-campus revenue cycle operations. Ensure workflows are barrier free and minimize rework and aging. Establish and manage customer relations with USC patients, families and support the brand.Continually data mines for AR trends, barriers and escalation.Acts as liaison to hospital departments for resource for assistance. Be the point for internal and external audits. Support departments and as mandated by government and contracted agencies, third parties and department standard operating procedures.Responsible for comprehensive workflow through to liquidation, dispute management, analysis and in-depth AR trending, follow-up tactics and techniques and on-going staff education.Oversees all collections-related functions and outsourced vendors.Ensures all accounts have insurance coverage verification, correct insurance plan code assigned and setup.Monitors proper referral or authorization processes to maximize cash and limit disputed inventory.Works with payers directly on inventory and aging.Manages department in compliance with established policies and procedures.Oversees customer-focused collection self pay and balance after insurance and aiding patients with financial assistance application and approvals.Focuses on core collections and minimize aging of inventory.Monitors credit balance reporting to ensure compliance with Variance Policy and State regulations, including AB1455.Reviews and approves refunds, write-offs and adjustments on accounts and ensures departmental and hospital policy regarding approval levels.Monitors staff performance with monthly management operating reports.Develops and manages budget requirements.Hires, continually monitors, trains staff on collections practices and techniques to drive best-in-class collections and disputes results.Continually monitors inventory by payer and delivers accountable results of Net to 90/120 calculation and provide documentation for staff follow-up activities.Identifies and implements improved workflow and procedures.Creates and implements new procedures to respond to internal and external needs in a timely fashion.Demonstrates knowledge of and practices the hospital and department policies and operating procedures. This knowledge may include the use of specialized instrumentation, Quality Control requirements, and preventative maintenance, and the standards outlined in the hospital’s Code of Conduct as well as regulatory or compliance policies applicable to job responsibilities.Monitors and ensures that issues with health plans are prioritized, communicated and resolved in a timely fashion.Projects an image of professionalism, appearance and conducts.Self-motivated and proactive.Performs other duties as assigned.Required Qualifications:Additional 3 years of experience may substitute for education requirement.Req 7-10 years Progressively responsible accounts receivable management and supervision experience.Req Knowledge of Registration, Patient Accounting data processing, customer service, California collection law and all insurance billing regulation.Req Demonstrated proficiency in Word, Excel and Access.Req Effective communication with all customers.Req Demonstrate knowledge of and practices the hospital and department policies and operating procedures.Req Knowledgeable in use of specialized instrumentation, Quality Control requirements, and preventative maintenance, and the standards outlined in the hospital’s Code of Conduct as well as regulatory or compliance policies applicable to job responsibilities.Req Able to project an image of professionalism, appearance and conduct.Req Self-motivated and proactive.Preferred Qualifications:Pref Bachelor’s Degree Business or Hospital AdministrationPref Typing 35-45 wpm and 10-key adding machine and math concepts.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $145,600.00 – $240,240.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

POSITION SUMMARYOperates telephone console, paging system, and beeper system. Monitors and responds to all alarms and Emergency codes. Acts as main information and communication source for hospital.ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIESAnswer all calls in a timely manner with courtesy and directs calls properly.Assist medical and non-medical staff with information and phone services.Assist patients, including handicapped patients, and other staff members in placing calls.Attend staff meetings and educational courses as requested by Department Manager.Communicate appropriate hospital information to department staff members.Demonstrate good customer service skills through interaction with staff and patients.Effective use of two-way radio to alert transport and security during emergency situations.Maintain flexibility in relation to work schedule.Maintain positive and effective communication skills (verbal & non-verbal).Monitor and respond to emergency codes, alarms, electrical/equipment failure; assist with equipment tests.Must be able to type 40 WPM to accomplish the task listed above via PC Console and other computer-based programs.Must remain informed and compliant with HIPAA.Performs other duties as assigned.Provides information and other services as needed to patients and staff.Record all codes, STAT calls, and other emergency alarms accurately.Job Requirements
Education
Minimum (Required) High School Diploma or equivalent

Work Experience
Preferred (Not required)
At least one-year experience as a PBX or Switchboard Operator or in a customer service/call center environment preferred

Pay Transparency

The hourly rate range for this position is $21.00 – $24.66. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations

The Sterile Processing Supervisor is responsible for overseeing the daily operations of the sterile processing department within the healthcare facility. This position plays a critical role in ensuring that medical equipment and instruments are properly sterilized, maintained, and readily available for patient care, contributing to the safety and efficiency of the healthcare system.Essential Duties:Supervise and coordinates all the activities of SPD personnel engaged in decontaminating, cleaning, processing and assembling, storing and distributing sterile trays for the care and treatment of patients.Plans and evaluates daily assignments according to work requirements and SPD staff capabilities.Plans and coordinates the need for equipment required for scheduled cases and Prioritize sterilization according to OR scheduleSupervise SPD staff sterilization documentation to ensure adherence to JCAHO and infection control standards as they relate to the department.Plans and evaluates all methods for maintaining instruments, equipment log repairs and loaner equipment, informing all appropriate staff members if items require repair / replacement.Supervise and evaluates staff in following the workflow decontamination protocol according to Policy and Procedures.Supervise and coordinates all activities related to instrument menus and make changes as deemed necessary in keeping with current standards.Responsible for monitoring resource utilization and reordering as necessary to reduce cost and to maintain a high level of efficiency.Establishes and maintains performance improvement and quality control activities that support the department and the hospital level of care.Supervise and evaluates all activities related to proper cleaning of instruments and checking for proper function of items according to manufactures guidelines before Staff assembling trays.Acts as a liaison between PDS personnel and the OR staff in conjunction with SPD Manager.Responsible for ensuring SPD staff assist the OR team in obtaining instruments and supplies deemed necessary before and during the operating procedure.Ability to communicate effectively with hospital personnel and others in a professional manner.Coordinates and Supervises all education and orientation for all SPD staff.Coordinates and integrates department services on intradepartmental, interdepartmental, and hospital wide levels.Helps establish and maintaining Department Policy and Procedures.Plans and evaluates space / resources requirements and utilization of outside resources.Demonstrates appropriate human resource management skills under supervision of the SPD Manager.Identifies situations (policies and procedures, systems, equipment, instruments, supplies etc) that do not support customer service, brings them to the attention of Management Team, and initiates an action plan to correct the problem.The SPD Supervisor practices according to USCUH collaboration principles and demonstrates respectful teamwork and delegation. Maintain compliance with all relevant regulations and accreditation standards.Able to utilize Computer in updating and creating instrument/equipment menus and list.Promotes professional growth within department including in-services / preparation and presentation.Provides for own professional growth regarding trends in equipment and sterilization methods through formal and informal continuing educationInterviews new candidates and plans orientation to the department for new hires.Supports continuous and ongoing customer satisfaction through the hospital-wide service excellence standards.Collaborate with other healthcare departments to optimize the flow of sterile instruments.Ensure that all required materials available prior to scheduled cases.Report any unresolved delays in the provision of material, that may adversely affect OR cases, immediately, to the Director.Maintain appropriate inventory levels for all surgical inventory locations in multiple facilities, utilizing IMMS system ROP/ROQ levels.Maintain appropriate inventory levels for all surgical inventory locations in multiple facilities, utilizing IMMS system ROP/ROQ levels.Perform and /or delegate the daily functions associated with count verification of all surgical inventory locations, to insure all inventory location counts are correct within generally accepted time frames.Perform and or delegate weekly cycle counts of all surgical instrument locations and submit results to manager in the department, within every five day period, without fail.Conduct regular equipment inspections and ensure maintenance and repairs are performed as needed.Evaluate and implement new technologies and best practices in sterile processing.Address and resolve any quality control issues or concerns related to instrument sterility.Maintain all additions and deletions to the SPD inventory location.Maintain a clean and organized work environment to prevent cross-contamination.Implement and enforce infection control policies and procedures.Conduct regular equipment inspections and ensure maintenance and repairs are performed as needed.Responsible for analyzing and making recommendations for inventory reduction by specialty.Responsible for recommending and coordinating consignment conversions.Develop and manage the department’s budget, optimizing cost control while maintaining quality.Act as liaison in Facilitating, open, accurate, and complete communication between SPD and OR. Ensure the safety of patients and staff by adhering to infection control protocols.Provide performance evaluations and support the professional development of staff.Assist with necessary monitoring of vendor impact within the OR supply arena.Performs other duties as assigned.Required Qualifications:Req High School or equivalentReq 3-5 years Experience in sterile processing/OR EnvironmentReq Committed to excellence in patient care and customer service.Req Demonstrates ability to work independently with minimal direction and supervision.Req Demonstrates ability to utilize effective, appropriate and diplomatic oral and written communication skills.Preferred Qualifications: Pref Specialized/technical training Graduate of a state approved, accredited Sterile Processing or Surgical Technology Program.Required Licenses/Certifications: Req Certified Registered Central Service Technician – CRCST (IAHCSMM) or CSPDT “Certified Sterile Processing Department Technician” through an accredited organization (HSPA, CBSPD).Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $33.00 – $54.02. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, .education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Under general guidance of the Registered Nurse, the Surgical Cardiac Tech III applies, demonstrates, and possess advance/expert knowledge, competencies, and skills of surgical and aseptic techniques and practices; assists the surgical team and performs a variety of tasks in an operating room; prepares, sterilizes, and cleans up surgical equipment and instruments; and is responsible for the care and safety of patients who come under his/her care. The Surgical Tech III is generally assigned the more difficult surgical/operative procedures and exercises high-level critical thinking and independent judgement. May mentor or lead other surgical techniciansEssential Duties:Performs similar responsibilities as the Surgical Tech II but distinguishes from the Tech II in that the Surgical Tech III is an advance to lead level position and is generally assigned the more difficult surgical/operative procedures (such as Cardiac and/or Transplant surgeries) which requires higher level knowledge, skills, and ability to adapt to the operative procedure.Adheres to all safety standards and policies (such as surgical, specimen collection, sterile processing, Title 22, JCAHO) as they relate while performing all responsibilities.Applies principles of aseptic technique and initiates prompt corrective action when breaks in aseptic technique occur.Remains attentive throughout the operative procedure, anticipating the needs of the surgical team, and responds appropriately during emergency intraoperative crises.Maintains ongoing communication with the circulating nurse and other members of the surgical team regarding changes in patient status or the progress of surgery.Arranges and inventories sterile set-up for operation.Facilitates the smooth flow of the surgical intervention (i.e., prepares for the procedure with updated preference cards, knowledge of instruments and equipment).Performs scrub role (such as anticipating surgical team’s needs, passing of instruments, cutting sutures, etc.) according to standards.Prepares, cleans, and maintains instruments, equipment, and all surgical related items in accordance to established guidelines.Transports patients, equipment, supplies, and specimens.Prepares operating room (OR) by setting up tables, instruments, and supplies in according to type of case/operative procedure.Performs the preceptor role in the training of students.Participates in decision-marking activities related to evaluating and acquiring surgical equipment, instruments, and supplies.Recommends, implements, and participates process improvement projects on an ongoing basis.May mentor and/or lead other surgical techniciansMay assist in performing circulating skills and task.Performs all duties as assigned.Required Qualifications:Req High School or equivalentReq Specialized/technical training Completion of a CAAHEP accredited Surgical Technician Program is requiredReq 3 years Three years Surgical Technician experience in an acute care setting with expertise in at least three Surgical Specialties, of which one must be Cardiac and/or Liver Transplant.Req Experience must have included surgical services process improvement project planning, implementing, or participation.Preferred Qualifications:Required Licenses/Certifications: Req Surgical Technologist – CST Valid Surgical Tech certification (CST) from accreditation organizations CAAHEP or ABHESReq Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $36.50 – $62.05. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.