Research Administrator Jobs

In collaboration with the interdisciplinary team, provides care coordination services evaluating options and services required to meet an individual’s health care needs to promote cost-effective, quality outcomes. Serves as a consultant to members of the health care team in the management of specific patient populations. The RN case manager role integrates the functions of utilization management, quality management, discharge planning assessment, and coordination of post-hospital care services, including transfers to an alternative level of care.Essential Duties:Clinical Care Coordination • Able to effectively manage a case load of 18-20 patients • Utilizes the on line Work list to manage daily assigned caseload. • Assess physical and biopsychosocial needs of the patient through clinical assessment and utilizing data from multiple sources. • Analyze and interpret data in collaboration with patient, family, physician, health care team to develop a plan of care. • Ensures that a physician specific plan of care is in place for all patients. • Actively participates in interdisciplinary meetings. • Initiates a discharge planning assessment within 24 business hours of admission and documents in computer system. • Assesses ongoing discharge planning needs and documents is computer system as changes to the plan occur. • Demonstrates collaborative working relationship with social workers to ensure patient psychosocial needs are met. • Participates in physician and unit rounds. • Completes Medicare One Day Stay forms timely. • Completes disposition form for medicare patients timely.Consultant • Demonstrates sound clinical knowledge base. • Serves as a consultant to the health care team to identify financial issues that may affect care. • Participates in the education of health care team members on current healthcare issues impacting practice patterns and reimbursement. • Educates physicians and health care team on observation status, as appropriate.Leadership • Represents the department in a positive and professional manner. • Assists with orientation of new staff. • Delegates and assists with supervision of Case Management Assistants. • Makes appropriate referrals to Physician Advisor, communicating accurate clinical information. • Participates in InterQual competency testing as requested by department director.Outcomes Management • Participates in core measure process in identification of appropriate patients. • Participates in hospital quality improvement processes and helps identifies opportunities to improve care. • Adheres to TENET policies and procedures. • Identifies compliance and ethical issues and reports appropriately.Patient Advocacy • Respects patient/family values and beliefs. • Responds promptly to patient/family requests. • Supports patient/family with end of life issues, making appropriate referrals. • Include patient/family in care decisions and discharge planning.Patient Education • Assist health care team with identification of patient/family educational needs for discharge. • Inform patient/family of discharge plans. • Work with post acute services to address educational needs to ensure a safe discharge plan.Resource Management • Proposes alternative treatment options to ensure a cost effective and efficient plan of care. • Identifies and creates solutions to remove barriers that may impede optimal patient care. • Identifies and documents avoidable delays in the M drive. • Maintains awareness of current managed care contract requirements. • Participates in appeal process. • Performs and documents InterQual assessments upon admission • Performs and documents InterQual assessments upon a change in level of care • Performs and documents InterQual assessments at least every three days • Performs and documents InterQual assessments upon discharge. • Completes clinical reviews timely and communicates to appropriate payer. • Able to prioritize clinical reviews. • Documents payer communication and authorization in the Authorization log. • Completes and submits TAR’s for processing within 3 working days of patient discharge. • Notifies director and physician advisor timely of patients who do not meet InterQual criteria. • Other duties as requested or assigned.Required Qualifications:Req Associate’s Degree Nursing.Req 5 years Clinical acute care nursing experience.Req 2 years Case management experience within the past five (5) years.Req Knowledge of case management principles and healthcare management.Req Problem solving skills and ability to multi-task.Preferred QualificationsPref Bachelor’s Degree Nursing. Required Licenses/Certifications: Req Registered Nurse – RN (CA DCA).Req Basic Life Support (BLS) Healthcare Provider from American Heart Association.Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only). The hourly rate range for this position is $47.31 – $100.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integral member of the patient care team, the Registered Nurse supports the Chief Nursing Officer in leading the patient care team in providing for the safety, recovery and comfort of patients by implementing the nursing process (assessment, nursing diagnosis, developing the plan of care and the education plan; implementation of interventions, evaluation of interventions and revision of plan as needed); and provides education and advocacy.  Practices in compliance with regulatory requirements including CMS Conditions of Participation, Title 22, CDPH regulations, DNV-GL/NIAHO standards, etc.The Registered Nurse supports department manager and director in quality improvement and growth of unit services; leadership in collaboration with co-workers and other departments; management of efficient services with meaningful and valuable outcomes.Decision-making authority:Patient care within the scope of practicePatient acuity based on patient classification decision-making methodRNs are expected to practice to the full extent of his/her legal scope of practice based on education, training and competency.  RNs are expected to make judgments and decisions about patient care and to act on the assessments performed.RNs are accountable for providing a healing environment for recovery and safe passage of patients through their episode of care in the hospital; for prevention of harm; for educating the patient about their condition and implementation of self-care actions; of educating about abnormal findings and when and how to report to their care-giver; for providing comfort and compassionate careExecutive FunctionsPlanning:Assists charge nurse with planning delivery of patient care for the shift;Contributes to overall unit planning and improvementDirecting:Precepting and competency validating new hires and to new proceduresTeaching nursing studentsDelegating:As indicated to other RNs, LVNs, CNAsCoordinating:Assigned teamCommunicatingExpectations to assigned staff (interventions; report back; etc.)Improvement opportunities; information through chain of command; unusual events;Other duties as assigned.Minimum Education:   Graduation from Registered Nurse ProgramBSN desired (if not upon hire, will obtain within 5 years preferred)Minimum Experience/Knowledge:       1 year clinical experience in an acute care setting preferred.If applicable – experience in treating ortho and stroke patient population preferred.For Cardiac Cath Lab Nurses:•              1 year Nursing experience in an acute care setting such as the ICU, stepdown, or ER preferred.•              1 year+ IR, EP, or Cardiac Cath Lab experience preferred.For 6th Floor Med/Surg Employees:•              Two years’ experience with Orthopedic and Medical-Surgical nursing preferred.•              Certification in Medical-Surgical, Orthopedic or other specialty preferred.Required License/Certification:            California Registered Nurse LicenseCertification in clinical specialty or management desired•              Surgery: BLS, ACLS•              PACU/SDS/ GI Lab: BLS, ACLS, PALS•              Cath Lab: BLS, ACLS•              ED: BLS, ACLS, PALS, AB508 (within 30 days of hire), NIHSS (within 30 days of hire), NRP (within 6 months of hire), ENPC (within 12 months of hire),•              Geropsych: BLS, AB508 (within 30 days of hire)•              ICU/ 5S, 4th Telemetry, 6th Med Surg and Float Pool: BLS, ACLS, NIHSS (within 30 days of hire)BLS, ACLS, PALS, and NRP must be AHA certified.All certifications must be active effective date of hire/transfer unless otherwise indicated.As part of Keck Medicine of USC, USC Verdugo Hills Hospital is the only community hospital in the Foothills area of Los Angeles backed by an academic medical center. With its 40-year legacy of personalized care from expert physicians, experienced nurses and a dedicated staff the community has come to know and trust, USC–VHH brings patients the latest medical advancements and 24/7 emergency services. Join this world-class team providing highly-specialized care, up-to-the-minute research and innovative clinical trials.The hourly rate range for this position is $46 to $75. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

Location:  San Diego, CAThe USC Keck School of Medicine – Alzheimer Therapeutic Research Institute (ATRI), located in San Diego, California is an academic institute comprised of an expert panel of scientific collaborators committed to advancing the development of new treatments for Alzheimer’s Disease (AD) through innovative clinical trials.  Quality Assurance Specialist is responsible for the day-to-day management of study TMFs, ensuring that industry standards of quality are being met and exceeded on an on-going basis, and that TMFs are always inspection ready. The individual will be responsible for providing education and support to trial team staff in the implementation of, and adherence to processes and workflows, controlled documents, tools, and templates to enhance the quality of study documents and the TMF.  Incumbent will identify process improvement opportunities and will support process re-engineering. Incumbent will contribute to the development of training materials while serving as a subject matter expert in both QA, QC and TMF. Incumbent will participate in the creation of a quality and education program through which staff involved in the conduct of clinical research, therapeutic and non-therapeutic protocols, will be educated and trained on current industry standards.ExperienceBachelor’s degree in science/healthcare related field required.  A minimum of 3 years experience in clinical research; a candidate with an Alzheimer’s Disease experience or background is preferredA minimum of 2 years experience working with TMF and/or eTMF system softwareStrong knowledge of ICH-GCP and CFR 21Monitoring or Quality Assurance experience is requiredThorough understanding of records management requirements in FDA regulated trialsAbility to build and maintain positive relationships with management and peers and able to work successfully in a team environmentExcellent organizational and planning skills, including strong attention to detailExcellent written and verbal skills requiredDisplay strong analytical and problem-solving skillsDemonstrated capacity to synthesize information from various sources, analyze the information and communicate it to othersProficient in Microsoft Office SuiteResponsibilitiesAct as subject matter expert and TMF point of contact for study teams and partnersPerforms key TMF duties in accordance with established guidelines and work instructions (e.g., TMF set-up, management, completeness and timeliness monitoring, reports and metrics, closeout, and TMF quality control (QC)/ quality assurance (QA) activities, etc.)Responsible and accountable for the overall TMF quality and completion, including appropriate document filing and maintenance, cross-functional document coordination, including third party documents, TMF tracking and reporting to internal and external team membersEnsures the TMF file structure follows applicable and approved TMF configuration, ICH Guidelines for Good Clinical Practice, Good Documentation Practices and the TMF Reference ModelEnsures sponsor/partner request for TMF retrieval, reproduction, and filing of requested records or electronic images (e.g. PDF, jpeg) are met in a timely mannerEnsure proper classification and metadata of uploaded documents filed by trial team; may upload documents as neededQC review and approve documents to ensure that all new and updated documents are accurately entered in the eTMF for inspection readinessProactively assists project staff in tracking that essential documents are received and maintained across assigned studiesParticipate in Study Team meetings and provide/present TMF metric updatesAssists with the development and maintenance of study records/ training materials, SOPs, and guidelines and may perform training new and existing staff as requiredidentify trends, risks, and associated actions for assigned projectsAssists with activities for transfer, delivery, and off-site archival of study recordsAssist with audit/inspection related activities (e.g., preparation, corrective action)Assist with reviewing updates to project plans, TMF Filing Guidance, SOPs, and Work Instructions as they relate to job functions or assignmentsCollaborate with study teams to ensure all appropriate documents have been filed prior to specific study milestones (e.g., site activation, amendments, close-out and TMF delivery) or according to contract requirementsKeep current on TMF Reference Model updates, industry best practices and regulatory requirementsOther duties as assignedUSC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. The hourly rate range for this position is $36.43 – $46.22. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Minimum Education:
Bachelor’s degree

Additional Education Requirements
Combined experience/education as substitute for minimum education

Minimum Experience:
2 years

Minimum Skills:
General working knowledge and proficiency in the areas of: documentation to comply with regulatory agency requirements and audit procedures.
Demonstrated use of various computer software programs.
Experience participating in quality assurance activities.
Ability to advise on project procedures and analysis techniques.

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients. The Registered Nurse is accountable for the coordination of patient care and education to the patient and family in accordance with the standards, policies, and practices in a compassionate, supportive, and therapeutic environment.Essential Duties:Follows policies and procedures; demonstrates ability to access online manuals.Transfers learned scientific knowledge into practical application in applying the Nursing Process.ASSESSMENT Appropriately completes Nursing Assessment upon patient admission, at each shift and with change of condition. Completes patient acuity by 0200/1400 daily.DIAGNOSIS Interprets assessment information and formulates Nursing Diagnoses.PLAN Develops Plans of Care with individualized interventions. Documents expected/projected patient outcomes. Reviews/Revises/Updates Plans of Care daily based on evaluation and interpretation of patient outcomes.INTERVENTION Administers medication and IV therapy appropriately at prescribed intervals. Completes patient care procedures correctly per policy at prescribed intervals. Delegates tasks based on others’ scope of practice and competency. Acts as patient advocate. Manages restraint use per policy Attempts alternative non-restraint measures first. Assures complete MD order per policy. Ensures MD assessment per policy. Assures patient monitoring per policy. Ensures Restraint Audit Form is completed each shift.DOCUMENTATION Documentation is complete and correct on all flow sheets and chart forms: Admission Assessment Pain scale assessment and reassessment before and after intervention Daily flow sheet Restraint flow sheet Diabetes flow sheet Educational flow sheet Kardex Care Plan Risk Assessment & Reassessment upon Fall MAR Equipment & Supplies Intra and Inter Facility Transfer Forms Belonging Tracking Form Ensures orders are transcribed and signed off prior to the end of the shift. Completes 12h/24h chart checksEDUCATION Provides patient/family education as needed Room/unit orientation Plan of Care Identifies knowledge deficits related to diagnoses and care Uses and provides MICROMEDEX information to patients and families.TRANSFER & DISCHARGE Collaborates with Case Manager and/or physician regarding discharge planning. Ensures all transfer paperwork is completed. Ensures belongings are sent with patient.EQUIPMENT Utilizes patient care equipment appropriately and safely according to manufacture guidelines IV pump Feeding pump PCA pump Epidural pump Sequential compression device Wound VAC Heating pad/pumpCOMMUNCATION Communicates effectively with all members of the healthcare team including patient and family: Shift to shift report Physician Rounds Patient/family interactions MDP Rounds Hand-Off reports Facility E-mail Student/New employee/Contract employeeORGANIZATION Manages time effectively. Able to organize and prioritize responsibilities. Takes meal breaks without incurring overtime. Completes shift on time.OBSERVES REGULATORY AGENCY REQUIREMENTS: National Patient Safety Goals Patient identifiers Unapproved abbreviations Universal Protocol (Procedural Time Out) Hand-Off Medication Reconciliation Clinical Alarms Other Hazardous waste management Biohazard Medication Sharps HIPAA OSHA requirements (i.e. no food or drink in clinical areas) JCAHO – continuous survey readiness Critical Values § Write Down § Read Back § Follow up Telephone order § Appropriate § Documented § Signed, Timed and Dated § Stamped § Entered into unit log Maintains safe practice in the work environment § Correct body mechanics § Electrical safety § Infection Control Procedures § Hand WashingMANAGEMENT OF THE CARE OF MEDICAL SURGICAL PATIENTS (6N) Demonstrates the ability to manage patients with THA. (6N) Demonstrates the ability to manage patients with TKA. (6N) Demonstrates the ability to manage patients with spinal surgery (6S) Demonstrates the ability to maintain isolation precautions, respiratory and nutrition care specific to cystic fibrosis patients. (6S) Demonstrates the ability to manage medications and maintain protective isolation precautions for patients with abdominal organ transplants (6S) Institutes safety precautions and skin care for patients with hepatic encephalopathy.MANAGEMENT OF THE CARE OF PATIENTS IN THE INTENSIVE CARE UNIT/S Demonstrates the ability to manage complex critically ill patients. Neurosurgery, thoracic-forgut, gastric bypass, orthopedic. Liver/kidney/pancreas transplants, hepatobiliary. Open heart, heart and lung transplants. Demonstrates the ability to manage advanced therapeutic modalities. Hemodynamic monitoring. Continuous renal replacement therapy (CRRT, CVVHD). Ventriculostomy, intracranial pressure monitoring. Ventricular assist devices, balloon pumps.MANAGEMENT OF THE CARE OF PATIENTS IN THE STEPDOWN/TELEMETRY UNITS Demonstrates the ability to manage high acuity patients requiring specialized monitoring and care. Status post open heart, heart transplant, lung transplant. Status post liver/kidney transplants, orthopedics, hepatobiliary, general surgeries. Status post thoracic-forgut, gastric bypass, neurology, neurosurgery. Demonstrates the ability to manage advanced therapeutic modalities. Ventilator care. Arterial/CVP lines. Ventricular assist devices. Lumbar drains.MANAGEMENT OF THE CARE OF PATIENTS UNDERGOING DIALYSIS TREATMENT Initiates, performs and terminates all dialysis treatments according to policy and dialysis standards of care. Reviews all orders and labs prior to initiating treatments. Informs patient of treatment plan. Completes all documentation completely and according to policy on the dialysis treatment record. Performs all pre-treatment safety checks. Performs appropriate machine maintenance according to dialysis policies and procedures. Checks charts for dialysis orders prior to arriving on the unit with the dialysis equipment. Calls physicians for orders early in the shift when orders for dialysis have been placed, but no treatment orders are written. Completes med/surg dialysis treatments on 3S whenever there are more than 2 med/surg patients scheduled.MANAGEMENT OF THE CARE OF THE PSYCHIATRIC PATIENT Engages patients in therapeutic interactions Maintains therapeutic milieu Assesses and monitors for patient safety including: Contraband assessment upon admission, change of shift and prn. Initiates and participates in treatment planning. Monitors locked doors into and out of the unit. Logs in Visitors and assesses for contraband. Follows patients’ legal status q shift and communicates with Department of Mental Health and other agencies as required Administers psychotropic medications only after proper consent and documentation Initiates and participates in treatment planning. Submit Fire Arms Reporting FormBEHAVIORAL RESTRAINTS Demonstrates de-escalation techniques as an effort to prevent the need for behavioral restraint/seclusion. Applies behavioral restraint/seclusion when appropriate. Continuously monitors patients for safety (or delegates as appropriate). Ensures physician assessment of patient within 1 hour of application of restraint/seclusion and then at least every 8 hours. Obtains physician orders per policy. Notifies Manager of all behavioral restraint incidences. Contacts significant other as allowed by patient. Completes debriefing, with patient if appropriate, after the incident.QUALITY MEASURES § Accurately identifies patient that fit Core Measure criteria § Completes Core Measure Documentation § Identifies and participates in data collection and process improvements related to Nurse Sensitive Quality IndicatorsPROFESSIONAL DEVELOPMENT Participates in professional hospital/nursing activities Relief Charge Nurse Nursing committees/councils Hospital Teams Unit Based Projects Research Published peer review articleBONUS POINTS § Preceptor (5) § Professional Certification (5) § More than 8 Non-mandatory CEH (3) § USCUH Nurse Week Recognition (5) § Monthly Hospital or Unit Spirit Award Winner (1) § Public nursing recognition (3)Performs other related duties as assigned.Required Qualifications:Req Bachelor’s degree Degree in Nursing.Req 1 year Acute inpatient hospital experience as RN.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Preferred Qualifications:Pref ICU and/or Telemetry experience.Pref Certified Perioperative Registered Nurse – CNOR (AORN) CNOR (Certified Perioperative Nurse)Required Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart Association The hourly rate range for this position is $47.31 – $100.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to a specific population of patients. The perioperative registered nurse uses the nursing process, designs, coordinates, and delivers care to meet the identified needs of all patients during perioperative phase. Perioperative nurses possess and apply knowledge of procedure and patient’s intraoperative experience throughout the patient care continuum. Perioperative nurse assesses, diagnoses, plans, intervenes and evaluates the outcome of interventions based on criteria that criteria that support a standard of care. Perioperative nurse addresses the impact of the surgical experience on the patient’s physiological, psychological, sociocultural and spiritual responses. Perioperative nursing role and activities performed during the preoperative, intraoperative and postoperative phases of the patient’s surgical intervention. Perioperative nursing includes, but is not limited to: Peer education and patient/family teaching; support and reassurance; advocacy; control of environment; efficient provision of resources; maintenance of asepsis; monitoring physiological and psychological status; management aggregate patient needs; supervision of ancillary personnel; preoperative exploration, validation of current and future practices; integration and coordination of care across settings and among disciplines, collaboration and consultation.Essential Duties:Adherence to Universal Patient Safety Goals in all areas of practice.Adheres to safety standards of labeling medication on and off the sterile field.Consistently transfers scientific knowledge in applying the nursing process. Formulated care plan Direct/indirect care.Performs skills essential to nursing action to be taken.Delegates tasks to others based on scope of practice, preparation, capability.Evaluates effectiveness of care and modifies plan by observation and interpretation of information.Acts as advocate by initiating action to advance plan of care and initiates and supports change decisions.Ensures electrical/laser/ radiology safety.Ensures intraoperative MRI safety.Correct site surgery / surgical time out standards (Universal Protocol) are followed.Performs autoclave/Steris operation correctly with appropriate documentation.Communicates information to all staff using SBAR in hand off communication in all areas and regarding patient care and patient flow.Accurately documents patient charges, implant records, pathology specimens, and preoperative record in a timely manner.Accurately utilizes Cerner system in documentation, updates preference cards as needed.Adheres to policy for instruments/sponges/sharps count.Practices according to USCUH collaboration principles and demonstrates respectful teamwork and delegation.Follows policies, Title 22 and JCAHO Standards.Participates in development of professional practice, i.e., Nursing committees, research, policy development/review, unit based improvement projectsDemonstrates knowledge about current policies and shares awareness about new trends/technology.Demonstrates current knowledge of surgical anatomy and surgical procedures and applies that knowledge in preparing equipment, supplies and instrumentation for assigned procedures.Maintains specialty carts on a continuous basis. Supplies are maintained at par level, organized, cleaned, outdated. Assigned staff is a resource to others for the specialty cart.Surgical suites are organized and prepared daily (OR, run room, hallway, carts)Facilitates the smooth flow of the surgical intervention (i.e., prepares for the procedure with updated preference cards, knowledge of instruments and Equipment)Participates in hospital and departmental wide PI activitiesPerforms other related duties as assigned.Required Qualifications:Req Bachelor’s degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year Operating room nurse in an acute setting immediately prior to application.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Preferred Qualifications:Pref Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart AssociationRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing) Valid California Registered Nursing licenseReq Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $44.00 – $95.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Phlebotomy Supervisor oversees and supervises the work of subordinate personnel in performing, routing, and specialized blood drawing techniques from patients and specimen processing/handling for laboratory procedures used in diagnosis and treatment of disease.Essential Duties:Supervise the work of subordinate personnel in performing, routing, and specialized blood drawing techniques from patients and specimen processing/handling for laboratory procedures used in diagnosis of treatment of diseaseMonitor blood drawing and specimen processing/handling proceduresAssure compliance with department policies and procedures for quality assurance, safety, environmental and infection controlComply with requirements of accreditation and regulatory agencies.Evaluate collection equipment, techniques, and workflow patterns and prepare reports outlining appropriate recommendations and conclusions.Perform various personnel actions including, but not limited to, hiring, performance appraisals, promotions, transfers, and work/vacation schedules.Monitors compliance of employees demonstrating initial and annual competencies.Oversees the operation and performance, behavior, and activities of the phlebotomy and processing staff and laboratory coordinator.Monitors and assesses results and accomplishments of the performance expectations as established by each job description and quality indicators for the Clinical Laboratory.Responsible for the procurement of blood and other laboratory specimens from Inpatients and Outpatients.Adheres to established policies, procedures and requirements of USC University Hospital and Clinical Laboratory Department.Obtains blood sample specimens by venipuncture or capillary methods in response to request for testing by clinicians, with appropriate consideration for the age of the patient.Receives and screens specimens with regard to acceptability as defined by established guidelines.Processes, distributes, or packages all specimens received (except for Blood Bank and Anatomic Pathology samples).Handles all inquiries for lab results, specimen status and general information regarding the Clinical Laboratory and it’s functionsCommunicates and interacts effectively and professionally with Patients, co-workers and guests of the institution, with appropriate consideration for the age of the patient.Carries out additional clinical and clerical duties to meet the needs of the Clinical Laboratory.Maintains professional growth and development. Actively participates in the Clinical Laboratory Performance Improvement Program.Provides for orientation, training, and continuing education of staff.Maintains an English speaking environment in all work areas.Performs other related duties as assigned or requested by the Information System Manager and/or Administrative Laboratory Director.Performs other duties as assigned.Required Qualifications:Req High School or equivalentReq Specialized/technical training Graduate from an accredited Phlebotomy Program.Req 3 years Experience in PhlebotomyReq Demonstrates ability to utilize effective, appropriate and diplomatic oral and written communication skills.Req Committed to excellence in patient care and customer service.Req Demonstrates ability to work independently with minimal direction and supervision.Req Able to function independently and as a member of a team.Req Knowledge of medical terminology.Req Leading/ guidance skillsPreferred Qualifications:Pref 1 year Phlebotomy lead/supervisory experience in an acute care settingRequired Licenses/Certifications: Req Certified Phlebotomy Technician – CPT (CA DPH)Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $68,640.00 – $112,370.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Provides administrative/secretarial support, including, but not limited to, scheduling and coordination of meetings/seminars/travel, coordinating priorities throughout the day, perform independent and collaborative projects as needed.The Nursing Office Administrative Assistant performs clerical and reception duties that support the functioning of the Operating room.Essential Duties:Responsible for typing and proofing a variety of materials, e.g., correspondence, memos, reports, charts, grants, etc., as assigned.Responsible for editing copying and appropriately disseminating the aforementioned materials.Responsible for answering the telephone /screen calls and taking messages or relaying information and assisting callers within scope of authority.Maintains Nursing Policies and Procedures; assures are in correct format for committees; ensures routing of P&Ps to administrative and medical staff committees for approvals; assures up to date P&Ps are routed for posting on hospital Intranet.Works collaboratively with Chair of Nursing Operations Council in this regard.Maintain Nursing Administration records/files as appropriate.Ensures accuracy of Daily (DSR) and bi-weekly Kronos for assigned cost centers.Responsible for coordinating schedule, including arranging meetings and appointments for Chief Nursing Officer.Responsible for providing research and administrative support to special projects, preparing data and follow-up projects as directed.Responsible for coordination and confirmation of travel arrangements, including lodging and airline and/or automobile reservations, preparation of travel authorization forms and expense reports as directed.Responsible for maintaining security of information: e.g. patient medical records, hospital financial information, salary, staff and legal information in a confidential nature.Responsible for processing inquiries from patients, their families, and the general public by assessing the urgency of the situation and suggesting appropriate referrals or informing the appropriate Administrative Representative(s)when the situation warrants his/her attention.Takes minutes of various meetings and special events; prepares draft and final agenda; notification of meeting participants; room scheduling; meal arrangements; and other preparations as required by the nature of the event.Perform other duties as assigned.Required Qualifications:Req High school or equivalentReq 1 year Previous secretarial experience in senior executive setting, preferably in a healthcare facility.Req Typing 45-55 words per minute.Req Ability to operate a computer terminal, Microsoft Office software programs.Req Ability to communicate clearly, concisely and accurately with people.Req Ability to organize and manage multiple priorities with many people in a constantly changing environment.Preferred Qualifications:Pref Specialized/technical training Training in secretarial science and word processing.Pref Medical terminology preferred.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The USC Division of Biokinesiology and Physical Therapy is committed to continuous learning and innovative solutions to accomplish our mission: to enhance human health and quality of life. Accordingly, we are preparing the next generation of physical therapists to deliver the highest level of care to society. We are leaders shaping the future of health care. We have built a unique and influential community of faculty, students, staff, patients and other partners, and continually leverage our combined strengths in research, education and clinical service to help create healthier individuals and communities.About Us:At the USC Biokinesiology and Physical Therapy Clinic, we are committed to excellence in patient care and service. Our team is passionate about improving the lives of our patients, and we are looking for a dedicated individual to join us as a Patient Services Specialist. If you are seeking an opportunity to make a meaningful impact and grow in the medical field, we want to hear from you!Position Overview:We are excited to offer a unique opportunity for a Patient Services Specialist (PSS) to join our team. This position is initially offered on a fixed-term basis, with the potential to transition to a permanent role based on your performance and the clinic’s needs. This is your chance to be part of a dynamic and supportive team that values your contributions and fosters professional growth.Key Responsibilities:Be the friendly face that greets and checks in patients at our front deskNavigate the complexities of medical authorizations with easeAssist patients with insurance and billing inquiries, ensuring a smooth experienceMaster the art of scheduling patient appointments and managing our clinic’s calendarMaintain accurate patient records with precision and attention to detailDeliver exceptional customer service to patients and their familiesCollaborate with medical staff to ensure seamless clinic operationsTake on administrative tasks and support the team as neededWhat We’re Looking For:A High School Diploma or Associate’s Degree is a mustPrior experience at the front desk of a medical clinic is a big plusFamiliarity with medical authorizations and insurance processesStrong organizational and multitasking abilitiesExcellent communication and interpersonal skillsProficiency in computer skills and data entryAbility to thrive in a fast-paced environment and handle sensitive information with confidentialityWhy Join Us?Make a real difference in the lives of our patientsBe part of a prestigious and innovative healthcare institutionWork alongside a team of passionate and dedicated professionalsGain valuable experience and grow your career in the medical fieldThe hourly rate range for this position is $22.00 – $27.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Discover the power of your USC employment with our comprehensive benefits and perks package! At USC, we prioritize the well-being of our faculty and staff, offering a diverse range of benefits designed to protect your health, wealth, and future. From robust healthcare coverage to retirement planning resources, our benefits are an essential part of your total rewards package. Explore the full spectrum of benefits and perks available to you at USC Benefits and Perks and unlock the true value of your USC employment today!Apply now and be part of the Trojan Family!FIGHT ON!Minimum Education: High school or equivalent
Minimum Experience: 2 years
Minimum Field of Expertise: Experience working in a healthcare environment. Working knowledge of HIPAA compliance and insurance terminology. Demonstrated excellent interpersonal customer service and telephone skills. Demonstrated ability to multi-task. Demonstrated experience in a high volume, fast paced environment. Demonstrated team-oriented and collaborative work style.

The Nurse Practitioner (NP) has a specialized skill and knowledge related to the setting in which they practice and perform physical exams, collects and documents data, conducts approved diagnostic and therapeutic procedures, orders and schedules laboratory studies and professional consultations, prescribes appropriate interventions and medications, and provides direct patient care services, according to established evidence-based clinical practice standards. The NP contributes to excellence in patient care, research, teaching, consulting, and provides leadership to the organization and advance practice profession. Duties may include but not limited to obtaining patient health histories and complete physical examinations, documenting findings noting pertinent normal and abnormal findings, ordering and interpreting appropriate diagnostic and laboratory tests, and performing procedures as needed within specialty area. The NP also helps facilitate safe and efficient operational flow of the patient through their continuum of care. The NP will function as a part of inter-professional teams by communicating, planning, and implementing care directly with other healthcare professionals, including but not limited to physicians, pharmacists, office support staff, and other advance practice providers (APPs).Under general supervision and in accordance with standardized procedures, incumbent performs physical examinations and treats common episodic and chronic health care problems in the clinic, counsels patients and families, monitors patient progress, assists with medical research projects. The Nurse Practitioner takes a leading role in activities such as managing the clinical aspects of clinic, patient rounding and care, nursing performance improvement, job performance/competency evaluations, staffing, scheduling and working with the directors, employees, and preceptors in the orientation and training of new employees. Executes leadership in the following areas: Direct/Indirect Patient Care, Support of Systems, Research, Education, and Professional Leadership. Works in collaboration with other health care team members, consulting and referring as appropriate, but retains responsibility for ongoing clinical management of the patient. Must work with any and every physician in the Clinic. Other duties as assigned.Essential Duties:Conducts in-depth interviews with patients and/or family, constructs comprehensive medical histories, performs initial and periodic physical examinations and explores patient’s interpretation of health needs. Identifies and treats patients’ diseases. Manages treatment of hospitalized patients.Directly performs or orders appropriate diagnostic studies and interprets finished results.Develops and implements long and short range treatment plans.Performs procedures such as obtaining specimens, performing injections, immunizations, lumbar punctures, skin biopsies, suturing, wound care and management of conditions produced by trauma or infection.Writes orders to increase, decrease or change medication, subject to checking and counter-signing by physician.Initiates consultations and monitors scheduling of patients for special tests.Identifies records pertinent progress of patients, updating and summarizing charts, changing orders when appropriate and notifying the responsible physician of changes in the patient’s condition.Instructs and counsels patients and families regarding preventive care, medical problems, psychological problems, and use of prescribed treatments and drugs.Acts as liaison with governmental agencies such as Center for Disease Control and National Institute of Health. Assists with medical research projects, following medical research protocols. Obtains Investigational Review Board approval for treatment protocols.Researches community resources for referral of patients. Refers patients to most appropriate resource based on patients’ medical needs and condition.Maintains compliance with established University and department policies and procedures, quality assurance, safety, environmental, infection control and complies with requirements of accreditation and regulatory agencies.Participates in in-service education programs and professional associations.Performs other duties as assigned.Required Qualifications:Req Master’s degree Graduate from an accredited school of Nursing (MSN).Req 5 years; Combined education/experience as substitute for minimum experience Clinical nursing experience.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties.Preferred Qualifications:Required Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Nurse Practitioner – NP (CA Board of Registered Nursing)Req Nurse Practitioner Furnisher (CA DCA) Current license to furnish medications in the State of California.Req DEA Certificate Drug Enforcement Agency (DEA) Certificate issued by the U.S. Department of Justice for Schedule II-V controlled substances.Req NP Board Certified Possession of National Board Certification in Nurse Practitioner area of specialty accredited by Accreditation Board of Specialty Nursing (ABSNC) or National Commission for Certifying Agencies (NCCA). ◦ If work in Hospital/Acute Care Setting must have Certification from the American Nurses Credentialing Center (ANCC) or American Association of Critical-Care Nurses (AACN) as an Acute Care Nurse Practitioner (ACNP) or Adult Gerontology Acute Care Nurse Practitioner (AGACNP) upon hire. ▪ (*Grandfathered from Acute Care Certification requirement if hired/transferred prior to 12/2015.)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart Association – *ACLS as required by the NPs Job description for NPs in the Hospital/Acute Care Setting and Ambulatory Infusion Centers (*Required for Hospital/Acute & Infusion Center Clinic settings only)Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)BELOW APPLIES TO LAS VEGAS ONLY (Exempt from KMC Requirements above): – Nurse Practitioner – NP (NV NSBN): Must have one of the following NP specialized certifications: Acute Care (ACNP), Adult Medicine (ANP), Family Medicine (FNP) or Gerontology (AGNP) for primary and secondary care. – DEA Certificate: Unrestricted DEA Certificate with a Nevada address – Board of Pharmacy License: Valid Nevada Board of Pharmacy certificate – Registered Nurse – Nevada State Board: Valid Nevada State Board of Nursing License as a Registered Nurse (RN) – USC Credentialing – Must obtain USC Credentialing from governing board within 6 months of hire (Will Precept with Physicians, PAs and/or fully credential NPs for up to six months) – Basic Life Support (BLS): Healthcare Provider from American Heart AssociationThe annual base salary range for this position is $95,680.00 – $158,230.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Patient Access Representative/Scheduler must have an in-depth knowledge in all the functions required for patient check-in and out, payment collection and patient medical record management. The PAR or Scheduler will be the first point of contact for all patients providing a consistent superior customer service experience in accordance with the Center’s mission and vision. This position demonstrates excellent customer service techniques, meet and greets patients; answers patient calls; identifies and clarifies patients’ needs and desires and ability to recognize and direct immediate health concerns, confirms patient’s identity and eligibility, obtains required signatures from patients, schedule patients for appointments, and answering patient’s questions. Performs various office and clerical duties. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. In addition to front office tasks, the PAR with MA duties escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, proficient in adult and pediatric immunizations and prepares patient chart with pertinent medical information. Schedules diagnostic tests ordered by the physician as needed. Performs various office and clerical duties. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assigned.Essential Duties:Registration Process /Check In Process 1. Acts as the positive “face” of the Health Center as the main point of contact for participants and families 2. Support center operations by greeting and checking in patients at the front desk, scheduling appointments, and other front desk functions 3. Schedules appointments, confirms patient availability and properly reviews appointment date, time, location, and provider name with caller for accuracy 4. Act as an advocate/liaison for patients and the Health Center and continuum of care as appropriate 5. Answer telephone promptly and in a polite professional manner. Direct calls to other departments as needed. 6. Use sound judgement in handling calls, especially with upset patients. Understanding of when to escalate calls. 7. Maintain all delegated worklists (tasks) through the electronic medical record 8. Effective, efficient, and safe use of equipment. 9. Handles patient requests and questions appropriately 10. Provides benefit plan and eligibility information to participants, providers, unions, employers, and others 11. Adheres to the Culinary Health Center and Keck Medicine of USC NV PC policies and procedures. 12 Performs duties as care coordinator when assigned.Medical Assistant Duties 1. Determines patient care needs and directs patients accordingly. 2. Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flow. 3. Prepares and administers adult and pediatric immunizations according to provider’s orders 4. Prepares patients for examinations. Obtains and records vital signs 5. Ensures health care delivery areas are fully stocked, organized, cleaned, and disinfected. 6. Maintains files and records, oversees equipment and office supply inventory. Photocopies, collates, faxes, distributes, mails, and performs errands. 7. Ensures that physician orders for medications and treatments are implemented by the appropriate staff. 8. Assists the physician with exams and procedures. 9. Records patient information in chart//EHR according to Joint Commission standards. Maintains a professional demeanor. 10. Schedules patient appointments.Performs other duties as assigned.Required Qualifications:Req High School or equivalentReq Specialized/technical training Graduate from an accredited Medical Assistant Diploma/Certificate Program required.Req 0-1 year Experience in an office or ambulatory clinic setting as a Front Office Medical Assistant.Pref 3 years Experience in an office or ambulatory clinic setting as a Front Office Medical Assistant.Req Knowledgeable and understanding of medical terminology, ability to interview patients and interface with physicians, nurses and other professional staff.Req Knowledgeable in Electronic Health records, and various computer programs such as word, and excel.Req Must have excellent communication skills, including the ability to speak, read and write English/Spanish proficiently.Req Must be comfortable with computers and medical terminology.Preferred Qualifications: Pref 3 years Experience in an office or ambulatory clinic setting as a Front Office Medical Assistant.Required Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationThe hourly rate range for this position is $22.00 – $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.