Research Administrator Jobs

Graphic Designer – (Los Angeles, California, United States)

Graphic DesignerDepartment: Design & CreativeApplication RequirementsPlease ensure your application includes your resume, cover letter, and three writing samples (one must be an executive letter/email), as incomplete applications will not be considered.OverviewAs an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which comprises the faculty, students, and staff that make the university a prime place to learn, grow, and succeed.USC Communications is seeking a Graphic Designer to join its team. The Communications team sets the strategic communications vision and marketing strategies that promote the campus community’s innovative accomplishments, builds a strong brand identity and nurtures the University’s reputation among its vast constituencies.Reporting to the Art Director, the Graphic Designer will produce print and digital creative solutions to support the marketing and communications efforts of University Advancement and the USC Alumni Association.The ideal candidate is a creative and detail-oriented professional with a strong background in graphic design. They should have three years of experience in producing print and digital materials.Job Responsibilities:Creates and executes concepts for print and digital collateral including, but not limited to, leadership gift proposals, program and event identities, impact reports, brochures, ads, presentations, event collateral, signage, infographics, webpages, emails and promotional items.Provides print-ready files and coordinates production, including press checks and photo delivery, with project manager and printers/vendors.Maintains USC brand continuity and visual appearance across digital, print and multimedia environments. Coordinates the preparation of graphic design materials to be presented by visual media for a school or department.Designs artwork, display materials and copy layouts.Works with clients to advise, create, modify and execute design standards and/or solutions to visual media objectives and/or requirements.Develops design specifications for work to be produced by others and oversees completion and quality of final product.Supervises and trains staff and student workers.Coordinates workload of freelance artists and vendors.Perform other duties, as assigned.This is a hybrid position under our current work arrangement plan, with the expectation of on-site presence in our offices in the USC Tower located adjacent to campus in downtown Los Angeles.Minimum Qualifications:Associate’s degree in Graphic Design or related field(s).Combined 3 years of experience as substitute for minimum education.Experience as graphic designer covering all aspects of artwork preparation and printing.Requires thorough knowledge of typography, printing processes, selection of paper or printing surface and paper folding, binding and finishing.Preferred Qualifications:Bachelor’s degreeExperience in managing or coordinating a graphic service.In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.Salary and BenefitsThe salary range for this position is $32.54 – $37.00 per hour. Please note that USC operates on a 37.5 hour work week. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate’s experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.USC has excellent benefits, including health benefits for staff & their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions once you meet Program’s eligibility; tuition benefits for staff & their family; free professional development online courses; central Los Angeles location with easy access to commuter trains, buses & free tram pick up services; discounts to football, basketball & other campus events.Minimum Education: Associate’s degree In Graphic Design Or in related field(s)

Addtional Education Requirements Combined experience/education as substitute for minimum education
Minimum Experience: 3 years

Minimum Skills: Work experience as graphic designer covering all aspects of artwork preparation and printing. Requires thorough knowledge of typography, printing processes, selection of paper or printing surface and paper folding, binding and finishing.
Preferred Education: Bachelor’s degree

Preferred Skills: Experience in managing or coordinating a graphic service.

Assistant Director of Advancement Communications – (Los Angeles, California, United States)

Assistant Director of Advancement CommunicationsDepartment: USC Communications, AdvancementApplication RequirementsResume and cover letter are required, and please indicate in your cover letter your preference(s) for the positions you are applying for. Three writing samples are also required, including at least one solicitation or one-pager (for Annual Giving position and/or Planned Giving position) or one profile or impact story (for Donor Relations position). Please ensure your application includes your resume, cover letter, and three writing samples, as incomplete applications will not be considered.OverviewAs an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which comprises the faculty, students, and staff that make the university a prime place to learn, grow, and succeed.USC Communications seeks to recruit three talented and experienced communications professionals for the position of Assistant Director of Advancement Communications. These positions report to a Senior Director of Communications and will support one of the following: Annual Giving, Donor Relations, and Planned Giving. The Communications team sets the strategic communications vision and marketing strategies that promote the campus community’s innovative accomplishments, builds a strong brand identity, and nurtures the University’s reputation among its vast constituencies. The Assistant Director inspires, promotes, and acknowledges gifts to USC through strategic content.The ideal candidates thrive in a fast-paced, dynamic environment and succeed through collaboration, attention to detail, high quality communication, and a commitment to excellence for self and others.Assistant Director of Advancement Communications (Annual Giving) Job Responsibilities:Inspires, promotes, and acknowledges annual gifts to USC through strategic content.Provides strategic direction and direct creative support for the Annual Giving team, particularly for major solicitation campaigns and special events.Coordinates, develops, writes, and edits clear, compelling, persuasive, and brand compliant copy for solicitations, marketing campaigns, stewardship and other communications supporting annual giving.Oversees review and approval processes and delivers final products on established timelines.Conducts independent research and partners with subject matter experts and prospect managers to develop programmatic and storytelling content.Develops and maintains current knowledge of university priorities, brand, style, and stories.Supports a variety of University Advancement communications projects and goals by providing general writing and editing support for impact reports, marketing collateral, and other materials that support fundraising and stewardship.     Other duties as assigned.Assistant Director of Advancement Communications (Donor Relations) Job Responsibilities: Acknowledges and celebrates gifts to USC through strategic content.Provides strategic direction and direct creative support for the Stewardship and Donor Relations team.Coordinates, develops, writes and edits clear, compelling, persuasive, and brand compliant copy for multi-channel stewardship materials including impact reports, donor stories, stewardship videos, social media posts, holiday messages, magazines, and newsletters.Oversees review and approval processes and delivers final products on established timelines.Conducts independent research and partners with prospect managers to develop storytelling and stewardship content.Develops and maintains current knowledge of university priorities, brand, style and stories. Partners with fundraisers in University Advancement, schools and units to develop high-quality stewardship deliverables.Supports a variety of University Advancement communications projects and goals by providing general writing and editing support for marketing collateral and other materials that support fundraising and stewardship.   Other duties as assigned.Assistant Director of Advancement Communications (Planned Giving) Job Responsibilities:Inspires, promotes, and acknowledges planned gifts to USC through strategic content.Coordinates, develops, writes and edits clear, compelling, persuasive, and brand compliant copy for donor stories, marketing campaigns, stewardship, and other communications supporting planned and estate giving.Manages partnership with planned-giving marketing vendors.Oversees review and approval processes and delivers final products on established timelines.Conducts independent research and partners with subject matter experts and prospect managers to develop technical, programmatic, and storytelling content.Develops and maintains current knowledge of university priorities, brand, style, and stories.Supports a variety of University Advancement communications projects and goals by providing general writing and editing support for impact reports, marketing collateral, and other materials that support fundraising and stewardship.   Other duties as assigned.These are hybrid positions under our current work arrangement plan, with the expectation of on-site presence in our offices in the USC Tower located adjacent to campus in downtown Los Angeles.Minimum Qualifications:Bachelor’s degree.3 years’ experience in marketing.Combined experience/education can substitute for minimum education and minimum experienceThorough knowledge of marketing and business management.Knowledge of the principles, practices, concepts, and methodology of marketing.Demonstrated verbal and written communication skills.In addition, the successful candidates must also demonstrate, through ideas, words, and actions, a strong commitment to USC’s Unifying Values.Preferred Qualifications:Master’s degree.Salary and BenefitsThe budgeted salary range for these positions is $85,089.00 – $107,000.00. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate’s experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.USC has excellent benefits, including health benefits for staff & their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions once you meet Program’s eligibility; tuition benefits for staff & their family; free professional development online courses; central Los Angeles location with easy access to commuter trains, buses & free tram pick up services; discounts to football, basketball & other campus events.Minimum Education: Bachelor’s degree, Combined experience/education as substitute for minimum education
Minimum Experience: 3 years, Combined education/experience as substitute for minimum experience
Minimum Field of Expertise: Thorough knowledge of marketing and business management. Knowledge of the principles, practices, concepts and methodology of marketing. Demonstrated verbal and written communication skills.

Assistant Director of Advancement Communications, Principal Giving – (Los Angeles, California, United States)

Assistant Director of Advancement CommunicationsDepartment: USC Communications, AdvancementApplication Requirements:Please ensure your application includes your resume, cover letter, and three writing samples, including at least one major gift proposal or case for support. Please do not submit your application without these documents, incomplete applications will not be considered. Overview:As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which comprises the faculty, students, and staff that make the university a prime place to learn, grow, and succeed.USC Communications is seeking an Assistant Director of Advancement Communications to join its team. The Communications team sets the strategic communications vision and marketing strategies that promote the campus community’s innovative accomplishments, builds a strong brand identity, and nurtures the University’s reputation among its vast constituencies. Reporting to the Senior Director of Advancement Communications, the Assistant Director inspires, promotes, and acknowledges major, principal, and transformational giving to USC through strategic content.The ideal candidates thrive in a fast-paced, dynamic environment and succeed through collaboration, attention to detail, high-quality communication, and a commitment to excellence for themselves and others.Job Responsibilities:Coordinates, develops, writes, and edits clear, compelling, persuasive, and brand-compliant copy for proposals, stewardship, donor stories, and other communications supporting principal, planned and/or corporate and foundation gifts of $1 million and above.Oversees review and approval processes and delivers final products on established timelines.Conducts independent research and partners with subject matter experts and prospect managers to develop technical, programmatic, and storytelling content.Develops and maintains current knowledge of university priorities, brand, style and stories.Supports a variety of University Advancement communications projects and goals by providing general writing and editing support for impact reports, marketing collateral and other materials that support fundraising and stewardship.  Performs other duties, as assigned.These are hybrid positions under our current work arrangement plan, with the expectation of on-site presence in our offices in the USC Tower located adjacent to campus in downtown Los Angeles.Minimum Qualifications:Bachelor’s degree or Combined experience/education as substitute for minimum educationAt least three years of professional experience in nonprofit or higher education advancement/development writing.Experience in public relations, communications, journalism or related field.In addition, the successful candidate must also demonstrate, through ideas, words, and actions, a strong commitment to USC’s Unifying Values.Preferred Qualifications:5 years’ experience in marketing and/or communications.Salary and Benefits:The salary range for these positions is $94,968.56-$107,000.00 When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate’s experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.USC has excellent benefits, including health benefits for staff & their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions once you meet Program’s eligibility; tuition benefits for staff & their family; free professional development online courses; central Los Angeles location with easy access to commuter trains, buses & free tram pick up services; discounts to football, basketball & other campus events.Minimum Education: Bachelor’s degree, Combined experience/education as substitute for minimum education
Minimum Experience: 3 years, Combined education/experience as substitute for minimum experience
Minimum Field of Expertise: Public relations, communications, journalism or related field.

Critical Care Tech – Intermediate Care Unit – Full Time 12 Hours Nights – – (Arcadia, California, United States)

POSITION SUMMARYUnder the supervision of the RN, the Critical Care Room Technician assists the RN in patient care procedures and activities. Checks equipment maintains supply levels, maintains/organizes utility rooms and assures and checks the availability of emergency equipment, supplies, trays, and carts, restocking them if needed. Transports patients for procedures, transfer, or discharge. Performs 12-Lead EKG timely and effectively and when needed. Sets-up rooms for admissions and removes and clean soiled equipment after patient discharge or transfer. Performs unit secretary/monitor tech role. Demonstrates and promotes compliance with infection control, legal and safety standards. Demonstrates investment in the overall forward movement of the unit and the organization. Applies good verbal and nonverbal skills to achieve service goals of customer satisfaction and a positive work environment.ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIESAccountable to the Charge RN for daily work assignment and to the Nursing Manager/Director for overall work performance.Assists RN in turning, positioning and ambulating patients. Prepares patients for examination. Assists the RN in setting up equipment and trays for emergency procedures.Always assures patient privacy.Assists RN with use of Central Line Necessity stamp to ensure compliance for infection central standards.Assumes responsibility for own professional development and practice.Correctly interprets cardiac rhythms, reviews and validate alarms. Communicates to the RN significant rhythm changes.Correctly utilizes the patient charge system daily. Stamps patient charge cards daily and assures all emergency trays, carts and supplies are charged.Displays professional commitment and supports the unit team by promoting unity and teamwork among coworkers by maintaining a positive attitude and positive working relationships.In collaboration with the Lead/charge RN, communicates and coordinates patient room assignment. Keeps logbook complete and updated.Organize, monitor, and maintain availability of supplies, oxygen tanks, emergency supplies.Keeps accurate inventory of essential equipment and instruments. Keeps utility rooms and hallways organized and free from clutter. Send broken equipment for repair and maintenance.Performs 12-Lead EKG competently and timely. Lead placement being accurate and utilizing equipment according to standards, policy, and procedures. Sending tracing to Cardio- Diagnostics and places copy in patient’s chart. Identifies the patient and explains procedures.Responds to unit Code Blue. Performs CPR as needed.Responsible for understanding and participating in the organization-wide Performance Improvement Program through orientation, education, departmental and interdepartmental quality control, performance improvement, and quality planning activities.Stocks, organizes, and set-up patient rooms. Obtaining appropriate equipment for various admissions.Supports the unit team by promoting unity and teamwork among co-workers by maintaining a positive attitude and positive working relationships.Transports patients for admission, procedure and discharge by gurney or wheelchair. Transports medications except narcotics, laboratory specimens and blood products as requested by the nursing staff.Under the supervision of the RN, accurately transcribes physician orders in a timely manner.Effectively and accurately enters orders in the computer system, prints and files reports as required.Education Minimum (Required) High School or GED

Work Experience Minimum (Required)
Preferred (Not required) Prefer minimum of one-year recent experience in an acute care hospital.

Licenses and Certifications Minimum (Required) • Must have Basic Arrhythmia Certification.
• Must have Medical Terminology Certificate within 6 months of hire.
• Must successfully complete and maintain BLS certification

Staff RN – Intermediate Care Unit – Full Time 12 Hours Day *Up to $15000 Sign On Bonus* – (Arcadia, California, United States)

POSITION SUMMARYA clinically competent, registered, professional nurse who utilizes the nursing process for assessment, planning, implementation, and evaluation to provide safe, therapeutic care to patients. Services provided are for acutely ill patients with medical / surgical diagnoses or maternal child health, which are the primary reasons for admission. Functions as a member of the interdisciplinary and nursing teams; carries out established nursing procedures and performs nursing care for patients with complex, multisystem needs. Demonstrates investment in the overall forward movement of the unit and the organization. Applies good interpersonal and communication process utilizing verbal and non-verbal skills to achieve organizational service goals of customer satisfaction and a positive work environment.ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIESAccountable to the unit Manager and/or the Director of the department.Adherence to identified nursing standards of practice.Annually demonstrates competence in critical behaviors for assigned area.Displays professional commitment and supports the unit team by promoting unity and teamwork among coworkers by maintaining a positive attitude and positive working relationships.IV competency in IV therapy.Must demonstrate competency in medication administration and knowledge prior to administering medications.Responsible for the planning, directing, implementation, and evaluation of each patient. The implementation of nursing care may be delegated by the RN responsible for the patient to other licensed nursing staff, or may be assigned to unlicensed staff, subject to any limitations to their licensure, certification, level of competency, and/or regulation. The RN will direct care provided by the LVN, CNA, nursing student, and/or logistics technician.Responsible for understanding and participating in the organization-wide Performance Improvement Program through orientation, education, departmental and interdepartmental quality control, performance improvement, and quality planning activities.Demonstrates the IRAISE values in all professional and patient care interactions.Performs other duties as assigned by Manager / Director / Clinical Lead RN.Education Minimum (Required) Associate degree in nursing

Preferred (Not required) Bachelor’s degree in nursing

Work Experience Minimum (Required) Possess basic computer skills, required

Preferred (Not required) • A registered nurse with current RN experience in the specific service or department is preferred.
• Current RN experience in assigned area of Nursing, preferred.
• One-year acute care experience, preferred

Licenses and Certifications Minimum (Required) • A current RN licensure in the State of California is required.
• ACLS certification required when appropriate.
• BLS certification required
NIHSS certification required

Public Safety Officer I (Lateral Officers and Academy Graduates) – (Los Angeles, California, United States)

Join the Trojan Family: USC Department of Public Safety (DPS)Title: Public Safety Officer I (Open to lateral officers and academy graduates)Mission: To create a safe, secure, crime free environment for the Trojan Family through exemplary and professional service.About the DepartmentTeam: DPS, one of the largest campus public safety departments in the United States, is a team of over 300 dedicated full-time employees.What we do: We share in the university’s ONE USC Safety Vision of ensuring an environment where everyone feels safe, respected, and protected from being a crime victim and where the experiences and needs of all USC students, faculty, staff, and neighbors throughout USC’s spheres of influence are addressed.Learn more: Visit our DPS Website to explore our mission in depth.Role Overview: As a Public Safety Officer I, you are not just a problem solver and guardian but a vital part of a community where education meets excellence. Step into a role where your duties will include but are not limited to:Safeguarding the Trojan Family: Through patrolling on foot or in a vehicle, be ready to respond to radio and/or telephone calls for both routine and emergency assistance in criminal and non-criminal matters with efficiency and professionalism.Deterrence: Act proactively to deter and prevent unlawful behavior through both internal and external public safety functions.Authority and Supervision: Work under the direct supervision of a watch commander, field supervisor, or a unit manager/supervisor, exercising “powers of arrest” authority as per a Memorandum of Understanding (MOU) with the LAPD while on duty.Upholding the Security of USC Assets: By maintaining the security of our world-class facilities and properties.Legal Representation: Testify in court, safeguarding the university’s interests.Community Engagement: Taking a hands-on approach to crime prevention and public information programs within USC and surrounding communities.Work Schedule:4/10 alternative work schedule; 10 hours per day, 40 hours per week.Shifts may include holidays, weekends, and overtime; must have availability to work certain special events and emergencies.Selection ProcessEvaluation: Your application will undergo a stringent evaluation based on your relevant experience and education.In-depth Screening: After a series of interviews, successful candidates will undergo background, psychological, and medical evaluations following P.O.S.T guidelines.Pre-employment Essentials: Obtain State of California Patrol Persons and Firearms permits from BSIS.How to ApplyApplication: Showcase your readiness to join the Trojan family by submitting a detailed application, resume, and thoughtful responses to our supplemental questions.Current USC Employees: Please apply through the dedicated channel in Workday.BenefitsUSC’s Commitment to You: We offer an excellent package of benefits and programs including, but not limited to:Tuition assistance for you and your familyComprehensive health, dental and vision insurance options403b retirement account with matching 5% contribution by USC50% subsidy off Metro, LADOT, and Metrolink passesExplore more on the USC Employee GatewayMinimum RequirementsEducation: High school diploma or equivalentExperience: At least 1 yearLicenses/Permits:Valid California Class C Driver’s licenseCompleted POST-certified Level I Academy or equivalent training/out-of-state training or;One year experience as a USC Community Service Officer (CSO) meeting the POST or equivalency requirementPossession of the State of California Patrol Persons and Firearms permitsValid CA driver’s license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.Hourly RangeThe hourly rate for this position is $41.47-$51.30. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Minimum Education: High school or equivalent
Minimum Experience: 1 year
Minimum Field of Expertise: Must possess a valid California Class C Driver’s license; completed POST certified Level I Academy (modules A, B, and C), or equivalent out of state training, or have one (1) year experience as a USC Community Service Officer (CSO) and meet the POST or equivalency requirement and possess the State of California Patrol Persons and Firearms permits.

Public Safety Dispatcher – (Los Angeles, California, United States)

Join the Trojan Family: USC Department of Public Safety (DPS)Title: Public Safety DispatcherMission: To create a safe, secure, crime free environment for the Trojan Family through exemplary and professional service.About the DepartmentTeam: DPS, one of the largest campus public safety departments in the United States, is a team of over 300 dedicated full-time employees.What we do: We share in the university’s ONE USC Safety Vision of ensuring an environment where everyone feels safe, respected, and protected from being a crime victim and where the experiences and needs of all USC students, faculty, staff, and neighbors throughout USC’s spheres of influence are addressed.Learn more: Visit our DPS Website to explore our mission in depth.Role Overview: The Public Safety Dispatcher performs multiple functions in the Communications Center in support of various department personnel at the University Park Campus, Health Sciences Campus, and University Parking Center. Receives calls for service from faculty, staff, students and guests, and dispatches the appropriate department personnel via radio communications equipment. Serves as a vital link between the service community, Public Safety personnel, and all other emergency and nonemergency services available at the university and in the surrounding community. The ideal candidate will have excellent verbal and written communication skills, listening skills and the ability to make instantaneous decisions based on minimal information. In addition, skilled in controlling emotions and ability to work under pressure. Step into a role where your duties will include but are not limited to:Receives emergency calls requesting police, fire, and rescue assistance.Determines appropriate response in accordance with established procedures and assessment of the situation. Dispatches Public Safety units in response to calls for service.Maintains a record of all calls and radio messages. Monitors status of public safety, parking transportation, campus cruiser, residential protection, assets protection, and other special duty units. Prepares appropriate management reports of calls.Receives calls and complaints regarding service and assistance and refers them to the appropriate unit. Operates telephone switching equipment.Requests back-up or follow-up assistance from the Los Angeles Police Department, Los Angeles Fire Department, and other agencies.Operates Computer Aided Dispatch system and maintains manual and automated records systems. Conducts information searches as needed.Please note: Shifts include holidays, weekends, and overtime; must have availability to work certain special events and emergencies.Selection ProcessEvaluation: Your application will be evaluated based on your relevant experience and education.In-depth Screening: After interview, successful candidates will undergo background, psychological, and medical evaluations.How to ApplyApplication: Showcase your readiness to join the Trojan family by submitting a detailed application, resume, and thoughtful responses to our supplemental questions.Current USC Employees: Please apply through the dedicated channel in Workday.BenefitsUSC’s Commitment to You: We offer an excellent package of benefits and programs including, but not limited to:Tuition assistance for you and your familyComprehensive health, dental and vision insurance options403b retirement account with matching 5% contribution by USC50% subsidy off Metro, LADOT, and Metrolink passesExplore more on the USC Employee GatewayMinimum RequirementsEducation: High school diploma or equivalentExperience: 6-12 monthsValid driver’s license for 2 yearsPreferred Qualifications:Related Undergraduate Study and previous switchboard or radio communications experience preferred.Working knowledge of two-way radio communications procedures.General knowledge of campus and surrounding area geography.Experience in an emergency dispatch communications center, law enforcement dispatch, high volume call center, or related environment.Ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively and learn to use applicable automated dispatch and law enforcement systems and databases.Excellent verbal and written communication skills.Valid CA driver’s license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.Hourly RangeThe hourly rate for this position is $28.31. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Minimum Education: High school or equivalent
Minimum Experience: 6 – 12 months
Minimum Field of Expertise: Experience in related field. Ability to type 30 net words per minute. Working knowledge of computer input and retrieval functions.

Surveillance Operations Monitor – (Los Angeles, California, United States)

Join the Trojan Family: USC Department of Public Safety (DPS)Title: Surveillance Operations MonitorMission: To create a safe, secure, crime free environment for the Trojan Family through exemplary and professional service.About the DepartmentTeam: DPS, one of the largest campus public safety departments in the United States, is a team of over 300 dedicated full-time employees.What we do: We share in the university’s ONE USC Safety Vision of ensuring an environment where everyone feels safe, respected, and protected from being a crime victim and where the experiences and needs of all USC students, faculty, staff, and neighbors throughout USC’s spheres of influence are addressed.Learn more: Visit our DPS Website to explore our mission in depth.Role Overview: In this important role, you will monitor Closed Circuit Television systems (CCTV) digital recording programs, vehicle tacking technology, access control systems, as well as fire, life and intrusion alarms to assist the Department of Public Safety in providing safety and protecting the property at the University Park Campus, Health Sciences Campus, University Village, and USC off-site locations. You will initiate emergency and non-emergency response of department personnel via radio communications or telephone. This position serves as a vital link between Public Safety personnel and all other emergency and non-emergency services available in the university community. Step into a role where your duties will include but are not limited to:Conducts Closed Circuit Television systems (CCTV) monitoring and surveillance of public areas for security purposes.Responds to Public Safety personnel requests to observe and track criminal or suspicious activity during active investigations.Monitors access control systems, fire, life and intrusion alarms via multiple computer systems and programs.Documents records of all incidents and actions taken in Computer Aided Dispatch system and SharePoint.Writes and prepares daily logs and reports.Extracts appropriate evidential records (video and photograph) from security systems to be used in investigative cases.Liaises with Public Safety personnel, Los Angeles Police Department, and other agencies to ensure the appropriate use of the security systems during investigations.Testifies in court as a subject matter expert and representative of the Department of Public Safety.Observes and identifies individuals involved in criminal or suspicious activity on university owned or managed property or in the surrounding community.Assists Public Safety and other law enforcement agencies in investigating criminal or suspicious activity.Serves as a Campus Security Authority (CSA) and mandatory reporter under the Clery Act based on university responsibilities. Has responsibility and is required to receive reports of crimes or criminal incidents from victims of crimes and/or third parties; notifies Department of Public Safety immediately of any reported serious crime or criminal incidents that indicates the presence of an ongoing threat to the university community; and notifies the Clery Compliance Coordinator in the Department of Public Safety.In the event of an emergency, the employee holding this position is required to “report to duty” in accordance with the university’s Emergency Operations Plan and/or the employee’s department’s emergency response and/or recovery plans.Please note: Shifts include holidays, weekends, and overtime; must have availability to work certain special events and emergencies.Selection ProcessEvaluation: Your application will be evaluated based on your relevant experience and education.In-depth Screening: After interview, successful candidates will undergo background, psychological, and medical evaluations.How to ApplyApplication: Showcase your readiness to join the Trojan family by submitting a detailed application, resume, and thoughtful responses to our supplemental questions.Current USC Employees: Please apply through the dedicated channel in Workday.BenefitsUSC’s Commitment to You: We offer an excellent package of benefits and programs including, but not limited to:Tuition assistance for you and your familyComprehensive health, dental and vision insurance options403b retirement account with matching 5% contribution by USC50% subsidy off Metro, LADOT, and Metrolink passesExplore more on the USC Employee GatewayMinimum RequirementsEducation: High school or equivalentExperience: 2 yearsField of Expertise: Knowledge of Closed-Circuit Television systems (CCTV) and alarm monitoring. Knowledge of standard methods, technology and procedures utilized to conduct video surveillance. Working knowledge of computer systems and programs. Possess excellent hand-to-eye coordination and computer skills. Ability to operate computer assisted communications equipment. Must be able to work under pressure and exercise good judgment in emergency conditions. Must be able to communicate clearly and concisely, oral and in writing.Valid Driver’s License for 2 years Preferred RequirementsEducation: Associates or Bachelor’s DegreeExperience: 3 yearsField of Expertise: Previous operator experience in Closed Circuit Television systems (CCTV), license plate recognition programs, access control systems, and alarm monitoring programs. Ability to understand and embrace current and future technologies to enhance communications center operations.Valid CA driver’s license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.Hourly Range:The hourly rate for this position is $22.03. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Minimum Education: High school or equivalent Minimum Experience: 2 years Minimum Field of Expertise: Knowledge of Closed Circuit Television systems (CCTV) and alarm monitoring. Knowledge of standard methods, technology and procedures utilized to conduct video surveillance. Working knowledge of computer systems and programs. Possess excellent hand-to-eye coordination and computer skills. Ability to operate computer assisted communications equipment. Must be able to work under pressure and exercise good judgment in emergency conditions. Must be able to communicate clearly and concisely, oral and in writing.

Community Service Officer – (Los Angeles, California, United States)

Join the Trojan Family: USC Department of Public Safety (DPS)Title: Community Service OfficerWho We Are: The University of California (USC) is a leading private research university located in Los Angeles – a global center for arts, technology, and international business. As the city’s largest private employer, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic schools and units. As a USC employee, you will enjoy excellent benefits and perks, and you will be a member of the Trojan Community – the faculty, staff, students, and alumni who make USC a great place to work.ABOUT THE DEPARTMENTThe USC Department of Public Safety (DPS) is one of the largest campus public safety departments in the United States and employs over 300 full time personnel. DPS’s primary mission is to provide safe and secure environments on the USC campuses and in the areas surrounding the campuses. The department seeks individuals who have the knowledge, experience and sense of commitment to make the USC community safer.JOB SUMMARY: In this important role, you will support the general safety of the university community by performing assigned patrol duties. You will secure the interior and exterior openings of facilities, monitor electronic door access and closed-circuit television systems, assist with investigations, and perform perimeter and parking lot security functions. This is an unarmed position working under direct supervision of a Community Service Officer II or a Sergeant.JOB RESPONSIBILITIESPatrols an assigned area. Performs prescribed security checks of buildings, offices, and grounds to prevent loss of university assets. Observes and reports suspicious activity or persons, and security and/or safety hazards. Conducts investigations of losses in accordance with procedures and directions.Opens and/or secures building and rooms according to procedures or as directed. Operates and/or monitors electronic door access, closed circuit television systems, and other security related devices. Dispatches or coordinates responses to situations as a result of observations made on CCTV and electronic door access. Assists with access at locations with malfunctioning electronic door access systems.Maintains logs and records required to indicate duty times, occurrences, actions taken, observations made, and other relevant information. Prepares and submits reports as required.Implements department procedures governing apprehensions, interrogations, and disposition of cases.Assists with parking control and vehicle/pedestrian security. Directs traffic and gives directions.Assists in maintaining perimeter and crowd control in areas of crimes, emergencies, and special activities.Escorts university and hospital employees, students, and/or hospital patients between facilities and their vehicles.Assists in crime prevention and public information programs.Implements and enforces OSHA, CAL-OSHA, and university policies relating to safety, health, and fire prevention.Serves as a Campus Security Authority (CSA) and mandatory reporter under the Clery Act based on university responsibilities. Has responsibility and is required to receive reports of crimes or criminal incidents from victims of crimes and/or third parties; notifies Department of Public Safety immediately of any reported serious crime or criminal incidents that indicates the presence of an ongoing threat to the university community; and notifies the Clery Compliance Coordinator in the Department of Public Safety.SELECTION PROCESSEvaluation: Your application will be evaluated based on your relevant experience and education.In-depth Screening: After interview, successful candidates will undergo background, psychological, and medical evaluations.Work Schedule:Your regularly assigned work schedule/shift hours is a 4/10 alternative schedule; 10 hours per day, 40 hours per week. Please note that work schedules and hours may change at any time to accommodate business needs. The duration of your initial work schedule will be determined by your immediate supervisor.Please note: Shifts include holidays, weekends, and overtime; must have availability to work certain special events and emergencies.HOW TO APPLYApplication: Showcase your readiness to join the Trojan family by submitting a detailed application, resume, and thoughtful responses to our supplemental questions.Current USC Employees: Please apply through the dedicated channel in Workday.BENEFITSUSC’s Commitment to You: We offer an excellent package of benefits and programs including, but not limited to:Tuition assistance for you and your familyComprehensive health, dental and vision insurance options403b retirement account with matching 5% contribution by USC50% subsidy off Metro, LADOT, and Metrolink passesExplore more on the USC Employee GatewayMinimum RequirementsEducation: High school diploma or equivalentExperience: 0-6 months. Must possess a valid driver’s license for 2 years. Valid State of California Department of Consumer Affairs Guard Card.HOURLY RANGE:The hourly rate for this position is $21.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Valid CA driver’s license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.As an equal opportunity employer, USC values and promotes diversity, equity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members. Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate.Minimum Education: High school or equivalent
Minimum Experience: 0 – 6 months
Minimum Field of Expertise: Must possess a valid California Class C driver’s license and a valid State of California Department of Consumer Affairs Guard Card.

Resource Employee – Public Safety Dispatcher Assistant – (Los Angeles, California, United States)

Join the Trojan Family: USC Department of Public Safety (DPS) Title: Public Safety Dispatcher Assistant Mission: To create a safe, secure, crime free environment for the Trojan Family through exemplary and professional service. About the Department Team: DPS, one of the largest campus public safety departments in the United States, is a team of over 300 dedicated full-time employees.What we do: We share in the university’s ONE USC Safety Vision of ensuring an environment where everyone feels safe, respected, and protected from being a crime victim and where the experiences and needs of all USC students, faculty, staff, and neighbors throughout USC’s spheres of influence are addressed.Learn more: Visit our DPS Website to explore our mission in depth. Role Overview: In this important role, you will support the general safety of the university community by performing assigned duties. The Public Safety Dispatcher Assistant is responsible for answering routine non-emergency calls. This is an unarmed position working under direct supervision of a Dispatch Unit Manager or a Dispatch Unit Supervisor. Your duties will include but are not limited to: Answer inbound non-emergency phone calls made by persons on campus and surrounding areas, in a timely manner. Operates Computer Aided Dispatch system and maintains manual and automated records systems. Conducts information searches as needed. Prepares and submits reports as required. Listen carefully and take appropriate actions. Collaborate with team members to resolve caller issues. Follow communication “scripts” when handling different topics. Multi-task, set priorities, and manage time effectively. Maintain service-oriented demeanor with co-workers, university community, the public and representatives of other agencies. Performs other duties as assigned or requested. Please note: This is part-time role, up to 20 hours a week. Will not exceed for 1,000 hours with a 12-month period.  How to Apply Application: Showcase your readiness to join the Trojan family by submitting a detailed application, resume, and thoughtful responses to our supplemental questions. Current USC Employees: Please apply through the dedicated channel in Workday. Minimum Requirements Education: High school diploma or equivalent Experience: 6-12 months Valid driver’s license for 2 years Preferred Requirements •    Related Undergraduate Study and previous switchboard or radio communications experience preferred. •    Working knowledge of two-way radio communications procedures. •    General knowledge of campus and surrounding area geography. •    Experience in an emergency dispatch communications center, law enforcement dispatch, high volume call center, or related environment. •    Ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively and learn to use applicable automated dispatch and law enforcement systems and databases. •    Excellent verbal and written communication skills. Hourly Range:The hourly rate for this position is $21.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Valid CA driver’s license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website. Minimum Requirements 

Education: High school diploma or equivalent 

Experience: 6-12 months 

Valid driver’s license for 2 years