Research Administrator Jobs

The Support Coordinator will assist with all aspects of patient care. Coordinate clinic schedules, patient appointments and follow up. Answers patient phone calls, verify insurance benefits, prepare charts for clinic and prepare charge tickets for clinic visits. He/She will also coordinate scheduling of all surgeries and diagnostic testing for patients which include sending pre-op packets to patients with surgery instructions, prepare surgery charge tickets and compile letters of medical necessity. The Support Coordinator will assist with the office clerical duties. Other duties may include: assisting multidisciplinary team in managing the care of the patient’s thru all phases (In-take/Evaluation/Listed) by acting as a liaison between the clinic and referring physicians; assisting in managing follow-up care for post surgical patients by setting up follow up care appointments; and/or coordinating an organized and efficient case flow of clinic scheduling. Must work with any and every Physician.The Support Coordinator is responsible for performing front and back office administrative duties in a high performing new multispecialty practice. This position is critical in maintaining an efficient patient flow with providing for an excellent patient experience. This position is responsible for scheduling all new patient visits and follow-up appointments, answers patient phone calls, prepares charts, and patient new consult questionnaires. In addition, this role will collaborate with other administrative personnel to assist with patient registration, insurance verification, insurance authorization, patient’s co-pay collections and checking patients in and out daily. Assist the office with all other clerical duties. Must be highly flexible, enthusiastic, have a proactive approach, work efficiently under pressure, and work efficiently in a team environment This position must be flexible to cover other satellite clinics as needed and perform other duties as assigned.Essential Duties:Clerical Has thorough understanding and expertise in the use of computer systems, e.g. Cerner. Demonstrates accuracy and thoroughness in entering information into computer systems. Processes new referrals in a timely manner; this includes obtaining required outside medical records, entering demographic information into computer system, providing medical records to physician / multidisciplinary team for review, verifying insurance and obtaining authorization for visits and procedures. Schedules patient’s evaluation and clinic appointments in a timely manner, and at the request of the physician, while accommodating patient’s needs. This includes but not limited to: laboratories, diagnostic testing and consultations as needed. Fulfills other department scheduling functions per department procedures and protocols. Proactively manages clinic schedules, including reviewing master schedule and anticipating requirements and changes based on activity levels to create a well-managed operational flow and positive patient experience. Coordinates scheduling of diagnostic testing for patients which include but not limited to sending letters of medical necessity. Assists in clinic with clerical and scheduling needs including filing and collection of supporting documentation for billing. Provides phone coverage as needed. Contacts and distributes messages to medical personnel using a variety of electronic messages including text, voice, and email systems. Reads and responds to email throughout the day. Retrieves and responds to voicemail messages within 24hours per department protocol.Patient Customer Service Utilizes courtesy, compassion, kindness and honesty while interacting with public, patients, and all clinic personnel. Greets patients in a courteous and professional manner. Acts as a single point of contact for patients and caregivers and takes accountability for their patient experience. Provides information and guidance to patients and caregivers regarding all areas of patient care. This includes but not limited to scheduling, paperwork, and follow-up appointments. Works independently under limited supervision, takes initiative, deals effectively with constant change, and willingly accepts responsibility. Completes a financial risk assessment and, as indicated, provides assistance to patient/patient families regarding insurance benefits and alternative funding sources, including referral of complex financial or insurance coverage issues to financial counselors or others, such as a designated admitting representative. Provides estimate of patient liabilities to patients, physicians and insurance companies based on guidelines and/or systems provided by the department, including but not limited to copayment, deductibles, co-insurance, deposits, or prior account balances. Facilitates communication between patient and caregivers, and all members of the care team, including physicians, nurses, lab, etc. Communicates all changes with patient and case information to all involved personnel. Works with various hospital personnel to resolve issues and accommodate patient. Adheres to policies aimed to protect patient confidentiality.Teamwork/Collaboration Demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence. Possesses ability to work independently and in a team setting. Maintains an open line of communication with management and other staff and demonstrates a professional demeanor at all times. Is involved with and keeps abreast of changes within the USC healthcare system.Performs other duties as assigned.Required Qualifications:Req High school or equivalentPref Bachelor’s degree Bachelor’s Degree or equivalent work experience in customer service and/or medical office.Req Ability to communicate effectively in English both verbally and in writing.Req Proven record of dealing with the public in a customer service role.Req Familiarity with word processing, Microsoft Outlook, GE Centricity Business, Cerner, PBAR, scheduling systems, and navigate the intranet, interpret on-line queries.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Must be comfortable with computers and medical terminology. In depth knowledge of all insurance types.Preferred Qualifications:Pref Bachelor’s degree Bachelor’s Degree or equivalent work experience in customer service and/or medical office.Pref 1 year Experience in acute care or ambulatory care setting. *Entry level accepted.Pref Knowledge of insurance billing, admitting, or registration experience in a hospital or medical officePref In depth knowledge of major insurance plans and types of coverage provided, including government health programs.Pref Bilingual is highly desirable preferably in Mandarin or Spanish.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $25.00 – $39.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Annenberg School of Journalism at the University of Southern California seeks an adjunct instructor, specializing in food journalism, to co-teach JOUR 457: Food of our Families.JOUR 457: Food of our Families aims to help students develop and use journalism skills to tell stories that explore food culture and culinary traditions, become familiar with cultural areas of Los Angeles, and become immersed in global food and culture. The instructor is expected to lead discussions on the subject of culture and culinary practices, especially in the intersecting contexts of immigration and identity, globalization, culinary appropriation, authenticity, maintaining traditions and food justice. The instructor will also help shape the syllabus and course assignments, and grade those assignments.This course is co-taught with an Annenberg faculty member.Requirements for consideration include a B.A., B.S., M.S., or an MA degree in a related field (especially journalism, English, creative or non-fiction writing.) Accomplished journalism professionals (minimum 5-10 years of experience preferred), be they culture, media or art critics, editors, publishers and producers in a variety of mediums, are especially welcomed.  Ideally, applicants are versed in food journalism and cultures, as well as media literacies and practices. Previous teaching experience is desirable.The hourly range for this position is $37.88 – $46.96. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, federal, state and local laws, contractual stipulations, as well as external market and organizational considerations.USC reserves the “Adjunct” appointment for faculty teaching less than full-time at USC, who are employed full-time in a primary profession or career elsewhere. Adjunct faculty typically teach only one course per year, but in exceptional cases, may teach one course per semester, if approved by the dean.Applicants should send a letter describing their background, interests and areas of expertise, and an up-to-date resume or curriculum vitae through the Careers at USC website.USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. 

Performs medical services and performs other related work as required for the well being of patients at a medical facility. Assesses and evaluates patients with a variety of medical and/or surgical conditions. Obtains patient history and performs a complete or focused physical examination and procedures, as needed. Devises a diagnostic and treatment plan to address patients’ medical needs.Essential Duties:Performs medical assessments of patients. Assesses and evaluates patients with a variety of medical and/or surgical conditions. Establishes and monitors a medically appropriate level of care for patients. Stresses health education and preventive medical care, where appropriate.Obtains complete or focused medical histories from patients. Performs appropriate physical examinations, as situation dictates. Maintains accurate and up-to-date medical records and prepares reports, as needed.Devises diagnostic treatment plans to address patients’ medical needs. Orders laboratory and radiologic tests. Interprets laboratory, radiologic, cardiographic, etc. tests. Prescribes and administers medications, vaccines, and other treatments, as needed.Identifies unstable or high level of care patients and makes arrangements for transfer to appropriate facilities. Refers patients for medical and/or other treatment, when appropriate.Performs medical procedures such as injections, immunizations, suturing and wound care and manages conditions produced by infection or trauma.Arranges medical follow-up plan(s), as appropriate. Ensures patients’ understanding of discharge instructions and follow-up planning.Works with Counseling Services staff in cases presenting with mental health problems.Ensures compliance with regulatory, legal, and departmental requirements. Ensures compliance with documentation requirements as specified by JCAHO and other accrediting agencies.Maintains professional affiliations, licenses, certifications, etc. Stays current on developments in the field of medicine.Attends and participates in patient care meetings, clinic meetings, and other events, as required.Performs other related duties as assigned or requested.Required Qualifications:Req MD Degree in Medicine. ORReq D.O. Degree in Medicine.Req 1 year Experience as M.D. or D.O.Req Ability to provide diagnostic treatment and counseling services.Req Ability to analyze situations and take effective action.Req Excellent interpersonal skills in order to interact with supervisors, physicians, nurses, other staff, students, patients and their families, etc.Req Possess a high degree of confidentiality, discretion, and professionalism.Preferred Qualifications:Pref 2 years Experience as M.D. or D.O.Required Licenses/Certifications: Req Medical Doctor Current valid license/certification to practice medicine in the state of California.Req Specialty Certification Board certified with current certificate in specialty area.Req DEA CertificateReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date. (Required within LA City only)Req DEA Certificate EXEMPT: Applicable to this department only – *Per Credentialing:, this scope of medical service is exempt from this requirementThe annual base salary range for this position is $220,064.00 – $363,105.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Scheduling Coordinator schedules patient appointment/follow ups and/or surgeries as appropriate in the assigned unit/clinic. He/She closely monitors patients throughout various phases to assure completion of required testing and services, validating financial clearance for services being scheduled, providing stellar customer service when interfacing with patients in person and over the phone to establish appointments, alerting clinicians when patient testing is complete or when patients are non-compliant in completing medical services, coordinating collection of testing results and provider notes, coordinating care with ancillary departments as needed. . Obtains authorizations and pre-authorization for services to be rendered. Schedules ancillary appointments as necessary for patients. Ensures patient charts are prepared prior to appointments/follow up and/or surgery including x-rays and pertinent lab work. Makes arrangements for any special equipment as needed. Reviews and codes charge slips for patient care services and/or surgical services rendered. Maintains files and records, including supporting documentation for insurance claims. Maintains master appointment/surgery calendar for physician(s). Oversees equipment and office supply inventory. Reads all incoming mail, prioritizing and distributing as appropriate. The Scheduling Coordinator acts as a liaison with other departments and physician office staff and arranges for all necessary support services and equipment needed for a case.Under the direction of the department leader, the scheduling coordinator will actively coordinates an organized and efficient case flow of the Radiology procedures. Schedules future day-to-day activities monitoring potential scheduling conflicts. The Scheduling Coordinator acts as a liaison with other departments and physician office staff and arranges for all necessary support services and equipment needed for a case.Essential Duties:Analyze, plan, and prioritize workload anticipating conflicts.Submit for approval and schedule biopsy requests.Coordinate nursing staff to ensure adequate resources and avoid conflicts.Schedule Anesthesia for all cases as required.Schedule exams for Interventional procedures, Bronch Lab, and Gamma KnifeVerify insurance and authorizations with insurance/Admitting Department.Demonstrates accuracy and thoroughness in entering information into the computer system.Communicates all changes with patient and case information to all involved personnel.Adheres to protecting patient confidentiality.Works positively with colleagues to create an effective, efficient work place dedicated to customer serviceDemonstrates flexibility, self-direction, accuracy and problem solving skills in daily activity.Confirm patient appointments, and give any preparation instructions as needed.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq 3 years As a Procedure SchedulerReq Demonstrated ability to problem-solve and provide effective resolution.Req Demonstrate excellent customer service behavior.Req Familiar with medical terminology.Preferred Qualifications:Pref Knowledge of computerized appointment scheduling system is preferred.Pref Radiology and Image guided procedure knowledge preferred.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $21.00 – $35.36. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Regional Operations Director (ROD) is responsible for overseeing the overall management of multiple facilities in designated areas including financial management, risk management, quality assurance compliance, patient care management, and teammate management. The ROD provides leadership and direction to assure safe, efficient, therapeutic and ethical patient care and positive teammate relations. He/She has full supervisory responsibilities for Clinic Managers within their assigned region and regional office coordination including but not limited to hiring, termination, disciplinary procedures, mentoring, professional development, annual review, salary increases. The Regional Operations Director defines and achieves operational and financial goals for practices under his or her direct supervision. Analyzes data and information to increase access and growth, reduce costs, and create efficiencies within each department. Engages in process improvement, program and system implementation, and facility projects to support and meet the Keck Medicine of USC goals and objectives. The Regional Operations Director ensures timely feedback and suggests solutions concerning Press Ganey results and CGCAPS customer service scores regarding satisfaction of team members, providers, and patients. The ROD operationalizes the growth and development of the practice(s) and new service opportunities by utilizing the proper allocation of resources and sound financial management. He/she also offers leadership and guidance to managers under his or her supervision, effectively delegating responsibilities and duties. Achieves a collaborative working environment.Essential Duties:Maintain a liaison relationship between the Keck Medicine of USC Ambulatory Services, the Office of Revenue Cycle Management and the Keck Medical Center through attendance at meetings and through both written and oral communicationEnsure prompt corrective action is implemented with cost, safety and patient care as priorities for the facilities, equipment and systemsOversee design and construction of new units and unit expansions/renovationsParticipate with due diligence team for potential acquisitions either within or outside the division or the regionOversee the transitional process of new acquisitions either within or outside the division or the regionDevelop and maintain an open line of communication with administrators and staff through staff meetings or written memorandumsUnderstand and follow all organizational patient and employment policies and proceduresUnderstand the idiosyncrasies of a multi-specialty clinic and establish protocols and workflows that are complimentary and not detrimental to each specialty and sub-specialty.Identify commonalities and/or areas of opportunity to further align KMC on consistent practices, whether it be administrative, financial or clinical.Moderate travel required to various site locationsFinancial ManagementWork with Clinic Managers to formulate site specific budget and work with finance to develop regional budget of overall operational expenses in accordance with policiesReview, authorize and monitor expenditure reports in accordance with policies and proceduresPrepare and submit exceptions to budgetary compliance to the Executive AdministratorProvide training on policies and procedures to staff (including new Facility Administrators) to ensure compliance with financial standardsReview payroll reports for compliance with HR laws and regulatory agency policiesReview patient and treatment charge reports to ensure ethical, accurate, and timely submission of charges for the regionDefine and establish goals for practice with Ambulatory leadership and practice leadership. Implement changes and/or additions as necessary.Analyze and report current workload and census statistics of patients/day through the use billing and registration systems. In order to capture accurate information, it is important to direct the staff in properly using these systems.Work closely with the Patient Business Office to assure timely submission of charge documents, provide information on new physicians, provide information on new services and supplies, work w/ office in developing rates for the new services and supplies.Using census statistics, telephone statistics and taking into account absences, holidays and vacation time, determine the correct level of staffing required to optimize patient care and fiscal integrity while meeting the JCAHO requirements.Review the organizational goals, patient care standards according to JCAHO and University policies and administrative requirements of the practice to plan and prepare the annual budget with the Director of Campus Practices, Chief Operations Officer and Vice Chair of Clinical Services.Encourage communication through weekly staff meetings, individual meetings, Firm Chief and Team leader meetings. Assure that changes in policy and procedures are communicated both up and down the chain of command.Provide ongoing evaluation of all operating systems. Using management tools (e.g. Total quality management, benchmarking, etc.) to refine and improve existing systems.Ensure compliance of on-site cashiering services in the practice. This includes reviewing reports, working with General Accounting to assure that proper paper work is submitted, ensuring that there is separation of duties with regard to collecting payments, charge document reconciliation, preparing receipts and cash reports.Risk Management/Quality Assurance ComplianceEnsure that each unit meets all internal and external Standards of Conduct as well as all legal and regulatory requirementsEnsure that appropriate state and federal agency compliance is reported. (i.e. Medicare, State Licensing Boards, etc.)Coordinate internal audit visits, data collection and reporting per organizational policyEnsure the creation and implementation of any corrective action needed as a result of internal or external quality assurance, Medicare, OSHA, or other governing agency auditEnsure compliance with state Worker Compensation and OSHA safety training requirementsOversee quality assurance activities (timely reporting, follow-up, distribution)Oversee compliance with organizational policies and procedures in accordance with state and federal regulations for patient care and services (Medicare or other governing agencies)Oversee compliance with state or federal regulations of the Injury Prevention and Safety Training ProgramPatient Care ManagementParticipate with Regional Operations Director (ROD), Ambulatory Nurse Executive, USC Care CMO and local management to ensure suitable treatment modality for all patientsEnsure that policies and procedures are in place and followed for continuity of planned care when patients are transferred to other facilitiesParticipate with Regional Medical Director in development and revision of patient care policies and procedures manualsEnsure proactive, high quality communication with physicians, nurse practitioners and other healthcare professionals regarding patient careWork directly with manager the scheduling of appointments to ensure a steady patient flow and productive patient-physician clinic relationship. Work w/ physicians and staff in assuring that the physicians have adequate availability to meet requirements and internal Department standards.Manage the practices registration services to ensure compliance with USC Care and Hospital /University policies. Ensure that all required components are completed to ensure proper billings and collections. This includes making sure that insurance information is complete and accurate.Work with Managers and Ambulatory leadership to coordinate clinics nursing services while assuring Joint Commission adherence and compliance. This includes adequate staffing plans and staffing contingency plans.Work Managers, IT and Ambulatory leadership to assure practices are in compliance with governmental requirements (i.e. MIPS, etc.) by performing periodic audit of records. Work with ROD and individual physicians to support compliance.Facilitate room utilization and assuring exam rooms are assigned and rooms are utilized appropriately.Work with Facilities and Clinical Engineering to assure the proper functioning of all patient care equipment.Employee ManagementEnsure that management staff understand basic wage and hour laws, federal, state and local laws and regulations, Medicare, and legislation affecting employment in outpatient and nursing servicesPlan, organize and supervise all clinical and support staff(s) to ensure high quality, cost effective patient careDirect and approve staffing plans to promote the maximum use of all personnel and the reduction or addition of staff based upon patient load ratios and organizational outpatient guidelinesEnsure that continuing education programs are offered to keep staff up-to-date on nursing practices, universal precautions, worker/patient safety etc.Responsible for all employee activity such as hiring, promotions, performance evaluations, salary increases, and disciplinary actions with appropriate approvals from the Executive Administrator and HR Administrator; includes all bonuses, performance reviews, employee performance management, compensation reviews, etc.Ensure that the performance evaluation program meets organizational guidelines and that personnel files are maintainedConduct regular staff meetings with Clinic Administrators or other program facilitators as necessaryPerforms other duties as assigned.Required Qualifications:Req Bachelor’s degree Degree in a related fieldReq 3 years Healthcare management experienceReq Intermediate to advanced computer skills in Microsoft Office programs including Word, Excel, and PowerPointReq Excellent analytical and organizational skillsReq Excellent written and verbal communication skills, including presentations and negotiationsReq Strong interpersonal skills to handle sensitive situations and confidential informationReq Demonstrated poise, tact, diplomacy, and good judgmentReq Ability to collaborate across departmental lines, establish and maintain strong relationships with internal and external customers.Req Self-starter, self-directed and driven to excellence in all aspects of roleReq Able to make decisions effectively and with appropriate stakeholder inputReq Client service oriented (both internal and external)Req Ability to multi-task and prioritize workload in a fast-paced environmentReq Professional mannerisms, appearance, and executive presenceReq Proficiency with Microsoft Office SuiteReq Knowledge of relevant state and federal healthcare regulationsReq Working knowledge of healthcare payment models, physician practice management, revenue cycle, payer contracting, managed care models, and Accountable Care Organization structurePreferred Qualifications:Pref Master’s degreePref 2 years Operations experienceRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $133,120.00 – $219,648.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Come join our team of Clinical Research Coordinators! About our team:The Clinical Research Support (CRS) office at the University of Southern California (USC) is looking for a motivated and responsible individual who wants to make a difference in the research community.  CRS is a centralized research team within the Southern California Clinical and Translational Science Institute (SC CTSI) at USC and Children’s’ Hospital Los Angeles (CHLA).  Our mission is to support, promote and accelerate scientific discoveries and apply them in real-life settings to improve the health in diverse populations. CRS is responsible for developing and providing resources, services, training and tools to support researchers, academic leaders, and other USC partners.As part of a centralized research team, you will have the opportunity to work on studies of varying diseases and populations, such as diabetes, HIV, stroke… the list goes on!  As a Clinical Research Coordinator I (CRC), you will provide a range of study-related services to assist investigators and other study staff with tasks included in the below list of responsibilities.  Our research portfolio includes industry-sponsored and investigator-initiated clinical and observation research studies.Key Responsibilities:Assists with organizing and scheduling assessments/tests/activities to meet research objectives and study protocol compliance. Communicates with study team personnel to ensure study procedures are followed and research is performed as described in the study protocol. Serves as contact for subjects, study personnel, Institutional Review Board (IRB) and study sponsor.Participates in assessing patient eligibility. Assists in coordination of study participant activities including recruitment, screening, orientation and correspondence. Schedules subject appointments, tests, and procedures coordinating with external providers as needed. Produces reports and other materials, as directed.Assists with data collection for research studies following established data collection and management procedures. Collects, records, enters and prepares data for analysis. Performs preliminary study analysis under the direction of the Principal Investigator or senior coordinators. Collects pertinent information from study participants through interviews, administration of tests, surveys or questionnaires, medical records review, or other collection procedures.Maintains accurate, complete and timely records, including source documents, consent forms, case report forms, protocol documents, and regulatory documents, as required by sponsor and institutional guidelines.Assists in organization and preparation of grant proposals. Gathers documentation such as annual reports and detailed budgets for inclusion in proposal. Assists investigators in developing research proposals. Interfaces with funding and regulatory agencies to exchange information.Assists with submission of timely, accurate, and complete study continuing review, amendments, and reportable events to IRB.Ensures consent process is performed and documented in compliance with FDA, GCP, IRB, HIPAA, SOPs, sponsor and institutional regulations and policies.Provides ongoing education to study subjects about clinical trials and provides significant new information that may affect a subject’s willingness to participate in a study, when needed. Evaluates subject compliance and promotes compliance through education.Assists in the preparation of site for monitor visit and external/internal audits. Provides timely response to queries from sponsor and/or auditors.Collaborates with pharmacist or materials management personnel to maintain accurate accountability of investigational products and specimens.Assists with sample collection, processing and shipment for each study as needed.Updates automated databases and other records for reporting and compliance purposes. Generates reports and analysis of data according to project schedules or on an ad hoc basis.Assists by arranging and attending meetings, seminars, symposia and other events related to project efforts. Participates in educational opportunities to increase knowledge about clinical trials and regulations. Remains current with federal, state, and institutional regulations and best practices.Orders supplies and equipment. Researches and develops recommendations for new equipment purchases.Completes Research Order Form (ROF) for each subject visit and submits subject enrollment documentation as required.Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.Required Qualifications: Bachelor’s degree (or combined experience/education as substitute for minimum education).Bilingual Spanish/English Skill Level: Fluent or AdvanceStrong communication skills (written and oral).Attention to detail.Highly skilled and organized.Demonstrates ability to work as part of a team as well as independently.Ability to multi-task.Demonstrated effective communication and writing skills.Demonstrated ability to work as part of a team as well as independently.Preferred Qualifications (above plus those below):Prior clinical research experience of 1+ years.Certified/Licensed Phlebotomist Knowledge and understanding of federal, state, and institutional research regulations as well as Good Clinical Practices (GCP) and HIPAA regulations.Knowledge of medical environment and terminology.Proficient with MS Office applications.Work location:Includes, but not limited to, USC Health Sciences Campus, Verdugo Hills Hospital, and CHLA.The hourly salary range for this position is $30.62 – $33.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.  Minimum Education: Bachelor’s degree, Combined experience/education as substitute for minimum education

Minimum Experience: 1 year

Minimum Field of Expertise: Administrative or research experience. Working knowledge of MS Office applications. Demonstrated effective communication and writing skills. Ability to multi-task and prioritize. Demonstrated ability to work as part of a team as well as independently.

The Pharmacy Manager of Operations will oversee the day-to-day operation of the Pharmacy and assist the Director in the development and implementation of the goals and objectives of the department. Furthermore, the Operations Manager will be responsible for maintenance and optimization of the EHR platform utilized in the department.Essential Duties:Collaborates and supports the Pharmacy Director on operational efficiency and excellence within the department to ensure timely, quality services within applicable policies and procedures and professional standards.Coordinates daily workload to coincide with needs of the department.Oversees daily departmental activities.Coordinates and is a key participant in the design, troubleshooting, and program enhancements of pharmacy electronic software platform, and the Electronic Health Record.Investigates and resolves inter- and intra-departmental operational issues requiring administrative input.Prepares schedule in advance to give employees appropriate notification. Prepares schedules for Pharmacists, Technicians, and Interns.Plans, assigns and/or supervise the work of the pharmacy manager and supervisor, pharmacists, pharmacy technicians, pharmacy interns and other ancillary help that may be volunteering or working in the pharmacy.Assists Director in recruiting, interviewing, and selecting new employees.Develop and actively participate in training and mentorship programs for pharmacists, pharmacy students, residents, and pharmacy technicians. Responsible for assessment of participants in these programs.Develop and document staff competency on an ongoing basis and develop improvement plans when deficiencies are identified.Performs in annual employee appraisals.Provides timely and appropriate performance feedback.Actively participates in Hospital and department committees/programs as assigned.Ensures Hospital and Department quality and safety standards are met and maintained.Proactively prepares for TJC/CMS/CDPH and CaBOP site visits.Completes operational reports in a timely and high quality manner.Oversees compliance for the department’s compounding program, including USP 797 and USP 800 IV standards.Maintain appropriate controlled substances records. Work with Pharmacy Director to identify and develop processes to meet or exceed all regulatory standards. Participate in controlled substances reviews and audits.Responsible for appropriate medication inventory utilization to ensure operational efficiency.Participates in pharmacy continuous quality improvement activities, including active participation in evaluating and developing action items in response to medication occurrences.Assist with the preparation of the pharmacy newsletter and/or other forms of written and electronic communication.Makes decisions based upon job knowledge and experience. Considers all impacted areas in decision process. Seeks advice where applicable. Uses sensible and reliable judgment.Organization – proactively prioritizes needs and effectively manages resources.Communication – communicates clearly and concisely.Interpersonal Skills – able to work effectively with other employees, patients, and external parties.Articulates knowledge and understanding of organizational policies, procedures, and systems.Is responsive to the staff needs and promotes a positive environment for employee partnership.Ensures accountability of staff in performing assigned duties and tasks.Incorporates lean methodology/tools to improve operations in pharmacy.Accepts extra duties upon request and completes in a timely and high quality manner.Performs other duties as assigned.Required Qualifications:Req Specialized/technical training Pharm.D degree from an accredited School of Pharmacy.Req 2 years hospital experience as a Pharmacist in an Acute Care Hospital Pharmacy EnvironmentReq 2 years experience in using Cerner EHR (Specifically Pharmacy Module.)Preferred Qualifications:Pref Supervisory experience preferredPref Completion of a residency program in a hospital setting preferredRequired Licenses/Certifications: Req Pharmacy Technician (CA DCA) Registration with California State Board of Pharmacy with no disciplinary actions taken.Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $158,080.00 – $260,832.0. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integral part of the Imaging services Team; the Radiologic Technologist provides support to the Department by performing diagnostic radiology procedures in a variety of clinical settings.Essential Duties:Performs and/or assists with radiographic and fluoroscopic procedures according to the department procedure manual. Procedures are planned and performed considering physiologic and developmental age.Review radiograph for proper positioning, technique, and identification.Demonstrates complete working knowledge of all radiographic equipment in the department and assigned clinical areas.Demonstrates correct anatomic positioning skills and uses markers appropriately.Adjusts technical factors in proportion to patient age and body part being examined while minimizing radiation.Processes digital imaging cassettes with proper identification and returns cassettes to proper location.Confirms patient identification by verbal communication, checks name and birthdate.Reviews doctors order to ensure proper exam protocol is followed and appropriate exam is performed.Recognizes emergency situations, indicates code and properly administer aid as appropriate.Records pertinent patient information and completes all paperwork as required and assists in maintaining files.Keeps x-ray rooms/work stations neat, orderly, and prepared, and assures exam room is stocked with necessary supplies. Assists with ordering and stocking department supplies and equipment.Willingly performs other related duties such as transporting patients, scheduling exams, assisting in file room as directed by Supervisor or Director.Required to participate in after hours standby and call back. Position requires the use of a pager while on duty and on standby.Exhibits organizational skills and utilizes time effectively.Accepts change as an opportunity for growth, learning, and development ; adapts to changing procedures and goals in a cooperative and positive manner.Assists in maintaining an atmosphere of cooperation with other departments, medical staff, and other employees.Acts as a mentor to and is a source of information for students and less experienced technologists.Acts as an ambassador of good will when interacting with other staff members and departments.Uses the chain of command appropriately to communicate any concerns with the department, co-workers, or medical staff.Responsible for work schedule hours including assigned weekend rotations, standby, and callback.Provides radiation protection to patients, staff, and self according to policy and standard.Always introduces self to patient and explains exam to be performed.Participates in regular rotation of weekend hours as required.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduation from an AMA approved school of Radiologic Technology, either college affiliated or hospital trained.Req Ability to communicate effectively in English both verbally and in writing.Req Demonstrates ability to effectively work with physicians, staff, and patients.Preferred Qualifications:Pref Previous acute hospital experience desired, either as a radiologic or student technologist.Pref Radiography (ARRT) Current ARRT.Required Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Certified Radiologic Technologist (CA DPH)Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $36.50 – $62.05. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Mission Statement The mission of the USC Suzanne Dworak-Peck School of Social Work is to improve the well-being of vulnerable individuals and communities, advance social and economic justice, and eradicate pressing societal problems in complex and culturally diverse urban environments throughout Southern California, the nation, and the world. Our mission is achieved by providing students with experiential, practice, and competency-based learning, and culturally responsive training that is informed by evidence and best practices.The USC Edward R. Roybal Institute on Aging has an immediate opening for a Project Assistant to assist the principal investigator in the day-to-day operations of the Outreach, Recruitment and Engagement Core (ORE Core)—the community outreach unit of the USC Alzheimer’s Disease Research Center (ADRC). The ORE Core recruits and retains participants in USC ADRC research studies, provides information and education about memory/brain health, cognitive aging, Alzheimer’s disease and other dementias to diverse groups such as lay persons, students, healthcare and social service providers, government and non-profit sector professionals, scientists, among others.Under the supervision of the principal investigator, the Project Assistant will coordinate and implement outreach, education, information, and research participation and retention efforts for USC ADRC. This position requires outreach, recruitment, screening, and consenting of research participants, and coordinating/scheduling participant appointments, and follow-up. Other duties will include developing, implementing, and evaluating informational and educational activities and events in the community, managing data bases, developing presentations and outreach materials, assisting with data collection and ongoing technical reports, assisting with writing grant proposals, publications, and other dissemination products, assisting with developing a Community Advisory Board, drafting settlements for project-related expenses, overseeing the completion of project-specific progress reports and regulatory documents, and working with members of scientific teams to meet the goals of the ORE core.Job Accountabilities include:1. Conduct innovative outreach and education activities to share knowledge on memory/brain health, cognitive aging, Alzheimer’s disease and other dementias; 2.  Conduct engagement and recruitment activities to promote USC ADRC studies, and recruit and retain study participants; 3. Establish and maintain close partnerships with diverse community and participant stakeholders including a Community Advisory Board to meet ORE Core goals and objectives;4.  Conduct participant follow-up activities to ensure continuity of study referrals and problem-solving of potential study participation barriers; 5.  Manage Microsoft Office programs, data management systems (REDCap), and citation/referencing applications (EndNote), among others, to monitor the reach and yield of outreach strategies, events, referrals, etc.; 6.  Create and implement new and diverse formats, methods, and tools to identify and meet outreach and education needs and preferences for scientific information and study participation opportunities;7.  Assist with cultural and linguistic adaptations to public-facing materials and activities; 8.  Contribute to—and manage website and social media postings on behalf of ORE Core goals and objectives9.  Perform other related duties as assigned or requestedMinimum Education/Experience:High School or equivalent1 year minimumKnowledge of data collection procedures and some experience with proposal preparation and production of technical documentsPreferred Education/Experience:Bachelor’s degree, or combined experience/education as substitute for minimum educationExperience with project administration experience in specialized field represented by the project.Experience working directly with diverse racial and ethnic communities, socioeconomic and underrepresented groups; including limited English-speakers.Experience in developing health-related materials (oral, written, visual, etc.) for people with differing levels of education and health literacy.Experience developing online materials and communications for large audiences related to the study objectives and related content areas.Experience working in a high-paced environment with multiple deadlines, high attention to data accuracy and quality, and quick pivoting in goal setting.Bilingual/bicultural competencies preferred.Compensation: The hourly rate range for this position is up to $31.25/Hr. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.This position is full-time, fixed-term, grant-funded appointment through 02/28/25 (non-renewable).This is not a hybrid or remote position. Incumbent is expected to report daily to the study office(s).Required DocumentsCover letterResume or CVUSC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.  Minimum Education: High school or equivalent
Minimum Experience: 1 year
Minimum Field of Expertise: Knowledge of data collection procedures and some experience with proposal preparation and production of technical documents

The USC Viterbi School of Engineering seeks an Assistant Director, Graduate Admission in the department of Viterbi Admissions and Student Engagement (VASE). The team works closely with prospective students throughout the admission process by recruiting, processing and reviewing applications and related material.  The Assistant Director(s) will assist by managing and reviewing applications and coordinating communication with applicants during the application process. Using the Salesforce CRM system, the Assistant Director will assist with data collection and reporting, and work with other USC offices to manage internal and external information flows.  They will also be assigned specific recruitment responsibilities which will require occasional travel.  The ideal candidate will be detail oriented, comfortable in making subjective decisions, have excellent IT skills, be organized and skilled in project management, and a good communicator (written and oral). The individual will:Work closely with the Senior Director, Director and Associate Director(s) for graduate admission, managing specific demographic of large applicant pools. Issue admission decisions for MS graduate programs in accordance with admission guidelines.Coordinate review of MS applications with faculty and/or advisors.  Enter decisions on behalf of department.Manage assigned recruitment responsibilities Perform detailed evaluation of applications from domestic and international institutions.Assist with a variety of special graduate programs such as the Progressive Degree Program, GEM Fellows, International Academy, special programs with partner institutions, Fulbright Scholars, and others.   Counsel applicants one-on-one on admission policies and procedures.  Evaluates and offers solutions to applicant problems and requests regarding admission.Communicate in person, by telephone and in writing with domestic and international students about the status of admission applications.Use the Salesforce CRM system to assist with data collection and reporting.Use  the Salesforce CRM system to assist with marketing, communication and applicant conversion activitiesAssist in maintaining graduate admission website pages and communication templates.Stay current on a wide range of university policies, school-wide policies, and global educational trends affecting graduate students, admission and special programs.Job duties may be added or modified as needed.Diversity, equity, and inclusion are central to the mission of the USC Viterbi School of Engineering. Viterbi staff are expected to facilitate a culture of support and service, to model civility and respectful engagement at all times, and to maintain the highest ethical standards and to maintain strict confidentiality across all facets of their work.Additional Information: This is a hybrid position. The Assistant Director. Graduate Admission will be expected to work onsite for three-day per week. This position is not eligible for fully remote work.The hourly rate range for this position is $27.47 – 30.73 USD Hourly. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope of responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Preferred Qualifications:Bachelor’s degree or equivalent experience/education.   1-2 years of related work experience.  Experience with MS Office software.   Excellent communication skills. Experience of using CRM and Enrollment Management systems such as Salesforce   Excellent communication skills.  Team-oriented attitude and the ability to work independently.   Ability to set priorities to complete assignments in a timely manner in the face of changing priorities.   Knowledge of USC programs and services. Knowledge of international education systems. Required Applicant Documents:A resume/CV and a cover letter are required. Please feel free to upload your application materials in a single document.USC and the Viterbi School:The University of Southern California (USC), founded in 1880, is in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students, and staff that make the university what it is.Founded in 1905, the USC Viterbi School of Engineering is named for Andrew Viterbi who developed an algorithm to connect the world’s citizens. Similarly, the school, located in Los Angeles, a global center for arts, technology and international business in the heart of the Pacific Rim, is a hub for entrepreneurship that connects students from 64 countries.USC Viterbi is a pioneer in restoring sight to the blind; restoring memory to sufferers of Alzheimer’s; and socially assistive robots to aid seniors with stroke or children with autism. It is the home of the first operational quantum computing center in academia. Our alumni include Neil Armstrong, first human on the moon; A.C. Mike Markkula, co-founder of Apple; and Wanda Austin, former CEO of the Aerospace Corporation.The USC Viterbi School is consistently ranked among the top graduate programs (U.S. News and World Report). Under the leadership of Dean Yannis C. Yortsos, the school helped re-imagine the 21st century engineer, pioneering the Grand Challenge Scholars Program in schools across the globe. Our mission is to serve California, the nation and the world. At USC Viterbi, we call this the enabling power of Engineering.Minimum Qualifications:

Education: Bachelor’s Degree
Additional Education: Combined experience/education as substitute for minimum education
Work Experience: