Research Administrator Jobs

Discharge Planning Coordinator, LVN – Social Services – Full Time 8 Hour Days (Non-Exempt) (Union) – (Los Angeles, California, United States)

Provides department support for the Continuum of Care Team to facilitate discharge planning and ensure appropriate throughput of patients. Works with Case Managers, Transitional Care Coordinator, and Social Workers to ensure discharge plans are communicated to patients and families during hospitalization and post discharge to ensure continuity and identify clinical barriers. Enables a positive patient experience through the discharge process and connection to resources as needed.Essential Duties:Partners with members of the Continuum of Care team both case managers and social workers (RN Case Manager, SW Case Manager) in an effort to provide patients and family members a smooth, coordinated patient transition from hospital to home and/or the next level of care.Partners with members of the Care Coordination team to ensure appropriate communication occurs at the point of discharge so that the patients’ transition is smooth. Provides timely post-acute contact and reinforces post discharge instructions as needed under the direction of the Transitional Care Coordinator.Under the direction and supervision of Transitional Care Coordinator, utilizes multiple referral platforms such as Enso care, e-fax and phone calls etc. to review post-acute referrals. Also reviews discharge instructions and discharge summary to understand patients’ post-acute plan of care and barriers to follow-up. Provides timely follow-up on all referrals.Under the direction and supervision of the Transitional Care Coordinator, participates in post discharge phone calls to patients. Uses scripts and follows the Cipher Health algorithm for communication with discharged patients.Under the direction and supervision of the Transitional Care Coordinator, communicates frequently and directly with clinic physician staff and other post-acute providers as needed for discharged patients with identified needs.Follows established policies and procedures and workflows regarding post discharge phone calls.Communicates the discharge plan, status of plan to members of the Continuum of Careteam, including allied health care team members. Participates in triad huddles and in the provisioning of assignments of the triad team.Contacts post-acute care facilities as directed by the Continuum of Careteam to assess bed availability, submission of referrals, bed-hold days. Utilizes multiple referral platforms such as faxing, Enso care etc. to facilitate referrals.Coordinates all non-clinical aspects of the discharge planning process as assigned (i.e. durable medical equipment, homeless shelters, non-clinical letters, transportation) reporting any psychosocial needs, barriers or challenges to the appropriate Continuum of Careteam member.Communicates frequently and directly with Continuum of Care team members regarding discharge process needs and priorities. Communicates orders received to the appropriate case manager, works with the Triad team for daily assignments and tasks needing to be completed. Hands off tasks and duties not performed.Participates in departmental meetings, including but not limited to staff meetings, daily huddles, triad huddles, and Continuum of Care team meetings, etc.Utilizes tools (i.e. Medicare.gov website, tablets for patient choice, etc.) as needed to provide patients with skilled nursing facilities and/or information on discharge planning resources within 10 miles or as close to the patient’s home as possible.Documents appropriately following departmental standards in the electronic Medical Record.Assists with transfer of patients for lateral and/or acute services.Supports the Continuum of Careteam with arranging transportation using Taxi, Ride Share, ambulance etc.Assists with maintaining and updating current resources (i.e. pamphlets and brochures) for services as needed for post acute care for use by care coordination team.Participates and engages in continuous improvement activities, including huddles and process improvement projects.Follow all departmental standard work and guidelines including the Triad Model of Discharge Planning. Support transitions of care.Develops and maintains positive working relationships with outside post-acute facilities and vendors to promote timely discharge/transfer.Thrives in a fast-paced, multi-faceted team environment, working well with the key stakeholders, meeting tight deadlines, and multitasking a variety of assignments.Strives to support and contribute to the success of the Continuum of Care team’s outcome metrics, key performance indicators and /or departmental goals and objectives.Represents the department in a positive and professional manner.Floating between assignments and between Keck and Norris hospitals is required for management of department needs. On-call, weekend coverage and rotation to manage the discharge needs of the patients within the organization is expected.Supports the clinical process for transfer from one level of care to another as medically indicated by the patient’s needs. Able to apply clinical knowledge to reference InterQual Discharge Screens and clinical stability for discharge/transition to the next appropriate level of care.Completes clinical authorization process for the discharge medications.Performs other duties as requested/assigned by Director.Required Qualifications:Req High school or equivalentReq Specialized/technical training Nursing Completion of an accredited vocational nursing program.Req 2 years 2-3 years’ clinical experience.Req Typing 40-55 WPM. Experience with computer data entry.Req Proficient in Microsoft Office Suite.Req Good organizational skills.Req Strong command of the English language.Req Good customer service skills.Req Ability to multitask and work effectively in a team environment.Preferred Qualifications:Required Licenses/Certifications: Req Licensed Vocational Nurse – LVN (CA DCA)Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $28.00 – $47.75. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Resource Employee – Public Safety Dispatcher Assistant – (Los Angeles, California, United States)

Join the Trojan Family: USC Department of Public Safety (DPS) Title: Public Safety Dispatcher Assistant Mission: To create a safe, secure, crime free environment for the Trojan Family through exemplary and professional service. About the Department Team: DPS, one of the largest campus public safety departments in the United States, is a diverse team of over 300 dedicated full-time employees. What we do: We share in the university’s ONE USC Safety Vision of ensuring an environment where everyone feels safe, respected, and protected from being a crime victim and where the diverse experiences and needs of all USC students, faculty, staff, and neighbors throughout USC’s spheres of influence are addressed. Learn more: Visit our DPS Website to explore our mission in depth. Role Overview: In this important role, you will support the general safety of the university community by performing assigned duties. The Public Safety Dispatcher Assistant is responsible for answering routine non-emergency calls. This is an unarmed position working under direct supervision of a Dispatch Unit Manager or a Dispatch Unit Supervisor. Your duties will include but are not limited to: Answer inbound non-emergency phone calls made by persons on campus and surrounding areas, in a timely manner. Operates Computer Aided Dispatch system and maintains manual and automated records systems. Conducts information searches as needed. Prepares and submits reports as required. Listen carefully and take appropriate actions. Collaborate with team members to resolve caller issues. Follow communication “scripts” when handling different topics. Multi-task, set priorities, and manage time effectively. Maintain service-oriented demeanor with co-workers, university community, the public and representatives of other agencies. Performs other duties as assigned or requested. Please note: This is part-time role, up to 20 hours a week. Will not exceed for 1,000 hours with a 12-month period.  How to Apply Application: Showcase your readiness to join the Trojan family by submitting a detailed application, resume, and thoughtful responses to our supplemental questions. Current USC Employees: Please apply through the dedicated channel in Workday. Minimum Requirements Education: High school diploma or equivalent Experience: 6-12 months Valid driver’s license for 2 years Preferred Requirements •    Related Undergraduate Study and previous switchboard or radio communications experience preferred. •    Working knowledge of two-way radio communications procedures. •    General knowledge of campus and surrounding area geography. •    Experience in an emergency dispatch communications center, law enforcement dispatch, high volume call center, or related environment. •    Ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively and learn to use applicable automated dispatch and law enforcement systems and databases. •    Excellent verbal and written communication skills. As an equal opportunity employer, USC values and promotes diversity, equity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members. Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate. The hourly rate for this position is $21.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Minimum Requirements 

Education: High school diploma or equivalent 

Experience: 6-12 months 

Valid driver’s license for 2 years 

cGMP Quality Control Lab Technician – (Los Angeles, California, United States)

The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students and staff that make the university what it is. USC’s Keck School of Medicine, Department of Medicine is seeking a specialized microbiological technician to support the cGMP facility and associated laboratories. The technician will execute microbiological testing, develop and validate sterility/microbiology tests, perform environmental monitoring sampling, and collect microbial environmental data to ensure cGMP room cleanliness. They will also perform moderate to complex laboratory procedures related to microbiology, including preparing media formulations, producing microbiological materials, and conducting agar plate testing. The technician will play a critical role in maintaining the quality and safety of cell and gene therapies and other biological products manufactured in the cGMP facility.Job Accountabilities: Execute microbiological testing (endotoxin, mycoplasma, retrovirus detection assays etc.) for in-process, batch release, and stability samples of therapeutic products in accordance with cGMP regulations.Develop, optimize, and validate sterility/microbiology tests for specific products.Perform environmental monitoring sampling within the cleanroom in accordance with cGMP regulations.Collect, review, and monitor microbial environmental data to ensure cGMP room cleanliness and suitability for use.Performs moderate to complex specific laboratory procedures, testing etc, utilizing techniques and technology related to specialized scientific field. (e.g. May prepare regular and special media formulations; produce grow or culture microbiological materials; performs Elisa plate testing with consistent high quality test results, etc.)Trains investigators and students in specialized laboratory techniques. Provides technical consulting in area of expertise. Assists in protocol or policy development.Performs other highly specialized laboratory tests as appropriate.Complies with any quality control policies and procedures and maintains required documentation.Maintains a safe environment in accordance with standards, policies and safety regulations. Ensures compliance with infection control policies.Handles and disposes of hazardous and non-hazardous materials in accordance with safety protocols.Maintains and calibrates laboratory equipment. Performs or arranges for basic repairs. May alter equipment to meet experiment requirements. Makes recommendations for equipment acquisitions.Creates and maintains databases and/or spreadsheets to manage and process information or data.May supervise unit employees and/or student workers as assigned. Trains and provides additional instruction as required. Schedules, assigns, and prioritizes workloads on a daily basis. Sets appropriate goals and deadlines. Ensures timely completion of unit’s work. Assigns and oversees progress of special projects for staff and student workers.Assists in budget preparation by gathering historical data in a limited area, such as materials and supplies or salaries. Tracks and monitors assigned budget expenditures and reports on variances.Organizes and maintains supplies. Monitors inventory levels, maintains records of supplies and equipment, and prepares purchase orders as needed. Provides advice on equipment upgrades and acquisitions.Keeps informed of developments in field. Reads journals and other relevant publications, attends professional association meetings and seminars as appropriate.Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.Successful Candidates Must Demonstrate:Degree in directly related specialized scientific field. Previous specialized laboratory experience, knowledgeable in use of specialized laboratory equipment. Working knowledge of lab procedures, techniques and testing related to specialized scientific field.  Strong communication and writing skills with demonstrated ability to work as an individual contributor and in a dynamic team environment.Fixed term: 3 yearsThe hourly range for this position is $36.05 – $37.02. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidates’ work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Minimum Education: Bachelor’s degree
Minimum Experience: 4 years
Minimum Field of Expertise: Degree in directly related specialized scientific field. Previous specialized laboratory experience, knowledgeable in use of specialized laboratory equipment. Working knowledge of lab procedures, techniques and testing related to specialized scientific field. Computer literacy.

Kitchen Manager, USC Hotel – (Los Angeles, California, United States)

Please review the Important information for all USC job applicants page for more details regarding your rights and obligations as a job candidate.USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day.  Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion.The city of Los Angeles boasts endless attractions and tourist destinations. Amongst all of the sights and sounds, the USC Hotel offers a modern and convenient place to unwind, with 240 spacious, comfortable guest rooms and over 15,000 square feet of flexible event space. Owned and operated by the University of Southern California, and the site of a recent multi-million dollar renovation, the hotel features luxurious fabrics and artwork depicting the storied traditions of USC. Additional renovations, which include the restaurants and kitchens, are in the planning stage.We are seeking a Kitchen Manager to join our rapidly growing team.The Opportunity:We look forward to serving our guests each and every day with a smile as we work to provide an exceptional guest experience. The Kitchen Manager will oversee all of our culinary operations and ensure that the University’s high standards are met. You will support, motivate, and educate our team while creating a friendly, positive, and welcoming environment for our students, athletes, faculty, staff, and visitors. As an innovative and analytical person, you will develop systems to increase our team’s efficiency, facilitate volume growth, improve our facility, and manage our budget. Your passion and enthusiasm for your work will be contagious in all of your interactions!The Accountabilities:Responsible for the flow of all food production for general service and private events. Supervise the set-up and food production areas within the kitchen to maximize productivity and minimize waste. Supervise and coordinate food preparation. Ensure products are being stocked properly. Develop and create new menu items and plate presentations.Schedule employees for mandatory trainings, complete employee reviews, and provide resources for employees’ interpersonal needs while abiding by the Collective Bargaining Agreement and USC Hospitality Standard Operating Procedures. Attend culinary tastings to recruit and hire new staff.Manage and monitor employees’ hours and breaks to control labor. Determine and post schedules. Ensure all wage and hours standards are being followed. Ensure all direct reports maintain a safe work environment.Provide all management and staff with day-to-day expectations, as well as daily, monthly, and yearly goals. Communicate with management to ensure all staffing issues, repairs, and daily operational logs are complete and accurate.Ensure direct reports have properly completed all assigned tasks that fit their job description. Direct, guide, and motivate staff to meet the production and/or sales goals. Supervise staff to ensure they are following the standards set by USC Hospitality and the Health Department.Work closely with the Health Department to maintain compliance. Ensure overall facility cleanliness at all times. Check equipment daily and make arrangements for repairs, if necessary.Ensure stellar working relationships with vendors. Respond to all customer comments, questions, and/or concerns.Facilitate and attend meetings with upper management, supervisors, assistant managers, and managers. Work closely with Associate Director to develop new ideas for future growth. Communicate changes to direct reports and execute a plan for implementation.Oversee the operational and financial goals of the kitchen. Develop new recipes, daily specials, and private event menus that are in line with food cost and current market trends.  Prepare annual budget and ensure fiscal responsibilities are met. Cost out all specials and menu items to ensure proper budgeted food cost.Take inventory on a daily, weekly, and/or monthly basis.Create logs, order guides, and checklists to monitor temperatures, cleanliness, and ordering. Enter data and invoices into appropriate computer programs.Perform other related duties as assigned or requested. The university reserves the right to add or change duties at any time.The Qualifiers:Education: Specialized or technical training.Experience: 3 years.Expertise:Experience in leadership role in high-volume, full-service kitchen environment.Strong track record of success in previous assignments, demonstrated by upward career mobility.Demonstrated knowledge of pertinent local, federal, and state health and safety laws and regulations.Ability to supervise and train other workers.Must be able to communicate effectively in English.Ability to lift up to 50 pounds.Valid CA driver’s license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information, please visit the policy website.In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.What We Prefer:Bachelor’s Degree.4 years of experience.Budgeting experience.Knowledge of kitchen equipment and procedures.Customer service and maintenance experience.The Trojan Family Rewards:We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit http://benefits.usc.edu.This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.USC has great minds that transform the world with their talents and research. Will you be one? Join us!FIGHT ON!The annual base salary range for this position is $75,446.72 – $82,000.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Minimum Education: Specialized/technical training

Minimum Experience: 3 years

Minimum Field of Expertise: Three plus years experience in a leadership role within a high-volume, full service kitchen environment. Strong track record of success in previous assignments demonstrating upward career mobility. Demonstrated knowledge of pertinent local, federal and state health and safety laws and regulations.

In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.

Resource Employee – Public Safety Dispatcher Assistant – (Los Angeles, California, United States)

Join the Trojan Family: USC Department of Public Safety (DPS) Title: Public Safety Dispatcher Assistant Mission: To create a safe, secure, crime free environment for the Trojan Family through exemplary and professional service. About the Department Team: DPS, one of the largest campus public safety departments in the United States, is a diverse team of over 300 dedicated full-time employees. What we do: We share in the university’s ONE USC Safety Vision of ensuring an environment where everyone feels safe, respected, and protected from being a crime victim and where the diverse experiences and needs of all USC students, faculty, staff, and neighbors throughout USC’s spheres of influence are addressed. Learn more: Visit our DPS Website to explore our mission in depth. Role Overview: In this important role, you will support the general safety of the university community by performing assigned duties. The Public Safety Dispatcher Assistant is responsible for answering routine non-emergency calls. This is an unarmed position working under direct supervision of a Dispatch Unit Manager or a Dispatch Unit Supervisor. Your duties will include but are not limited to: Answer inbound non-emergency phone calls made by persons on campus and surrounding areas, in a timely manner. Operates Computer Aided Dispatch system and maintains manual and automated records systems. Conducts information searches as needed. Prepares and submits reports as required. Listen carefully and take appropriate actions. Collaborate with team members to resolve caller issues. Follow communication “scripts” when handling different topics. Multi-task, set priorities, and manage time effectively. Maintain service-oriented demeanor with co-workers, university community, the public and representatives of other agencies. Performs other duties as assigned or requested. Please note: This is part-time role, up to 20 hours a week. Will not exceed for 1,000 hours with a 12-month period.  How to Apply Application: Showcase your readiness to join the Trojan family by submitting a detailed application, resume, and thoughtful responses to our supplemental questions. Current USC Employees: Please apply through the dedicated channel in Workday. Minimum Requirements Education: High school diploma or equivalent Experience: 6-12 months Valid driver’s license for 2 years Preferred Requirements •    Related Undergraduate Study and previous switchboard or radio communications experience preferred. •    Working knowledge of two-way radio communications procedures. •    General knowledge of campus and surrounding area geography. •    Experience in an emergency dispatch communications center, law enforcement dispatch, high volume call center, or related environment. •    Ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively and learn to use applicable automated dispatch and law enforcement systems and databases. •    Excellent verbal and written communication skills. As an equal opportunity employer, USC values and promotes diversity, equity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members. Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate. The hourly rate for this position is $21.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Minimum Requirements 

Education: High school diploma or equivalent 

Experience: 6-12 months 

Valid driver’s license for 2 years 

Environmental Services Worker – EVS – Per Diem 8 Hour Rotating Shift (Non-Exempt) (Union) – (Los Angeles, California, United States)

Environmental Services Worker will maintain a clean, attractive, and safe hospital environment for patients, staff, and visitors through a systematic application of cleaning procedures.Essential Duties:Maintains established orderliness, cleaning, and safety standards set by the department.Complies with proper patient room cleaning policies.Properly dispose of: • Trash • Empty Container • Packing Boxes • Biohazard / Medical Waste • HIPAA Information • Biohazard • Pharmaceutical • Batteries • And any other hospital-generated wastePractices Infection Control Standards/RequirementsScrubs, refinishes, burnishes, and cleans carpets/chairs in public, ancillary, patient, surgical, and office areas of the facilityDusts, mops, and cleans public, ancillary, patient, surgical, and office areas of the facilityCompletes high and low dusting on vertical and horizontal surfaces following departmental proceduresObserves and reports items and equipment in need of repair to appropriate person.Cleans and disinfects all fixtures in public, ancillary, patient, surgical, and office areas of the facilityAccording to Department policy cleans, disinfects, and replenish supplies in restrooms in both public and patient areasRemoves and replaces sharps containers, pharmaceutical, and biohazardous containers according to hospital policyResponsible for documenting performed tasksDemonstrates behavior that supports the USC University Hospital missionAttends required Orientation and Training SeminarsDemonstrates respect and positive interpersonal skills with patients, clients, the public, managers, co-workers – a team playerAny additional duties as assigned.Required Qualifications:Req 6 – 12 months Customer Service experience in a team-oriented, high-volume, fast-paced, guest-centric environment ORReq 6 – 12 months Healthcare Housekeeping, Hotel, or Hospitality experienceReq Ability to read and write Basic English.Req Demonstrate excellent customer service behavior.Req Able to function independently and as a member of a team.Preferred Qualifications:Pref High school or equivalentRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $17.00 – $28.92. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Material Management Clerk – Central Distribution – Per Diem 8 Hour Rotating Shift (Non-Exempt) (Union) – (Los Angeles, California, United States)

This job description and criteria-based job performance evaluation emphasizes the criteria expected in the performance of Distribution Clerk. The employee is evaluated on their specific shift responsibilities, as well as, their overall knowledge and ability to perform all required duties as of a Distribution Clerk..Essential Duties:Replenish supply locations accurately by stocking supplies in the appropriate bins. All replenishment and delivery must be completed at assigned times and per department procedures. No corrugated cardboard should be brought to nursing and clinical areas without prior approval from supervisor.Assist with the placement of incoming and non -medical supply in appropriate stock locations by assigned time. All stocking is completed by end of the day.Fills and delivers departmental requisitions per schedule assigned.Assist with deliveries, stocking warehouse shelves and emptying boxes.Input issues to the system accurately and in a timely manner per documented daily schedule.Ensure storeroom and par locations are secured properly to make sure security measures are enforced.Maintain and check expiration on a supply location as assigned, no less than monthly.Maintain clean supply locations that includes bins, items & carts and check accurate label information on each item including storeroom and assigned par locations.Perform inventory count at each supply location at designated times during shift at areas assigned by Supervisor when assign to daily distribution role.Compile and batch patient charges before end of each shift and send to business office through interoffice mail when assign to daily distribution role.Set up crash carts on each shift as needed, maintaining a minimum of five available crash carts at all times. Comply with policy relating to expired products on crash carts when assign to daily distribution role.Respond immediately to code blue and bring complete crash carts to the location needed when assign to daily distribution role.Respond to call downs, prioritizing as necessary, providing service within fifteen minutes of receiving a call when assign to daily distribution role.Responsible for receiving all incoming materials, supplies and equipment per organization policy and procedure when assign to daily shipping/receiving role.Ensure incoming freight matches provided manifest and records all discrepancies accordingly when assign to daily shipping/receiving role.Inspects all shipments for damages or defects and records found damages in shipment on bill of lading and notifies purchasing personnel when assign to daily shipping/receiving role.Coordinates outgoing freight for shipment. Label, weigh, prepare bill of lading and record in appropriate manifests when assign to daily shipping/receiving role.Receives, records, deliver priority freight and refrigerated/frozen within four hour of delivery, delivers regular freight within 24 hours of receipt and obtains signature from receiving party when assign to daily shipping/receiving role.Follow hospital and department safety measure while operating facility owned equipment that includes carts, flat bed, hand truck and pallet jack (manual and battery).Make a reasonable effort to remove boxes and discard empty boxes on each shift to ensure a clean environment in the storeroom and assigned par locations.Maintain clean work areas at all times. By the end of the shift, employees will make every effort to maintain work area clean. If unable employees will notify supervision.Participate effectively in a team unit with other Materials Management personnel to meet the overall needs of each facility.Complete projects and other duties as directed by department management.Required Qualifications:Req High school or equivalentReq 6 months Experience working in a Materials Management, shipping and Receiving or Central Supply/distribution environment required.Req Capable of performing repetitive tasks quickly and accurately.Req Must be highly ethical and reliable.Req Effective interpersonal and communication skills.Req Demonstrate excellent customer service behavior and demonstrates exceptional organizational skills.Req Thorough knowledge of all medical supplies utilized within the warehouse and facilities.Req Knowledge of sterile technique as it applies to supply distribution.Req Ability to operate material handling of equipment to move boxes, equipment and other items.Req Ability to speak, read, and write English.Preferred Qualifications:Pref 1 year Experience working in a Materials Management, shipping and Receiving or Central Supply/distribution environment required.Pref Computer literacy preferredRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $21.00 – $30.97. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

RN (OR) – Outpatient Surgery Center – Full Time 10 Hour Rotating Shifts (Non-Exempt) (Union) – (Los Angeles, California, United States)

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to a specific population of patients. The perioperative registered nurse uses the nursing process, designs, coordinates, and delivers care to meet the identified needs of all patients during perioperative phase. Perioperative nurses possess and apply knowledge of procedure and patient’s intraoperative experience throughout the patient care continuum. Perioperative nurse assesses, diagnoses, plans, intervenes and evaluates the outcome of interventions based on criteria that criteria that support a standard of care. Perioperative nurse addresses the impact of the surgical experience on the patient’s physiological, psychological, sociocultural and spiritual responses. Perioperative nursing role and activities performed during the preoperative, intraoperative and postoperative phases of the patient’s surgical intervention. Perioperative nursing includes, but is not limited to: Peer education and patient/family teaching; support and reassurance; advocacy; control of environment; efficient provision of resources; maintenance of asepsis; monitoring physiological and psychological status; management aggregate patient needs; supervision of ancillary personnel; preoperative exploration, validation of current and future practices; integration and coordination of care across settings and among disciplines, collaboration and consultation.Essential Duties:Adherence to Universal Patient Safety Goals in all areas of practice.Adheres to safety standards of labeling medication on and off the sterile field.Consistently transfers scientific knowledge in applying the nursing process. Formulated care plan Direct/indirect care.Performs skills essential to nursing action to be taken.Delegates tasks to others based on scope of practice, preparation, capability.Evaluates effectiveness of care and modifies plan by observation and interpretation of information.Acts as advocate by initiating action to advance plan of care and initiates and supports change decisions.Ensures electrical/laser/ radiology safety.Ensures intraoperative MRI safety.Correct site surgery / surgical time out standards (Universal Protocol) are followed.Performs autoclave/Steris operation correctly with appropriate documentation.Communicates information to all staff using SBAR in hand off communication in all areas and regarding patient care and patient flow.Accurately documents patient charges, implant records, pathology specimens, and preoperative record in a timely manner.Accurately utilizes Cerner system in documentation, updates preference cards as needed.Adheres to policy for instruments/sponges/sharps count.Practices according to USCUH collaboration principles and demonstrates respectful teamwork and delegation.Follows policies, Title 22 and JCAHO Standards.Participates in development of professional practice, i.e., Nursing committees, research, policy development/review, unit based improvement projectsDemonstrates knowledge about current policies and shares awareness about new trends/technology.Demonstrates current knowledge of surgical anatomy and surgical procedures and applies that knowledge in preparing equipment, supplies and instrumentation for assigned procedures.Maintains specialty carts on a continuous basis. Supplies are maintained at par level, organized, cleaned, outdated. Assigned staff is a resource to others for the specialty cart.Surgical suites are organized and prepared daily (OR, run room, hallway, carts)Facilitates the smooth flow of the surgical intervention (i.e., prepares for the procedure with updated preference cards, knowledge of instruments and Equipment)Participates in hospital and departmental wide PI activitiesPerforms other related duties as assigned.Required Qualifications:Req Bachelor’s degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year operating room nurse in an acute care setting immediately prior to applicationReq 2 years Recent Outpatient Surgery ExperienceReq Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Preferred Qualifications:Pref Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart AssociationRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing) Valid California Registered Nursing licenseReq Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $52.24 – $85.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Patient Access Liaison II – Access Center – Full Time 8 Hour Days (Non-Exempt) (Union) – (Alhambra, California, United States)

Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility. The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed.Essential Duties:1. Demonstrates competency in the quality of work and knowledge of a Patient Access Representative.2. Strives for first call resolution and demonstrates high level of customer service.3. Maintains warm, courteous and professional behavior in accordance with the USC/Keck customer service standards while interacting with contacts, both internal and external.4. Maintains consistent accuracy in all tasks associated with job role and tasks and responsibilities daily.5. Exhibits collegial and professional demeanor in all interactions.6. Contributes effectively as a productive team member to the Patient Access Center and USC/Keck.7. Follows USC/Keck Communications standard and policy.8. Accepts alternate assignments to any area within the organization as assigned by Management.9. Expected to work from home as/when organizationally deployed, following the departmentally established guidelines and expectations for remote work.10. Other duties as assigned.11. May page physicians as dictated by internal procedures, correctly, professionally and in a timely manner.12. May perform follow up checks with all open pages while on shift and before leaving shift13. Demonstrates proficiency in ensuring that all information housed within the Call Management system and Qgenda is sent for updates to management and readily accessed when needed.14. Answers, screens and directs incoming and outgoing telephone calls, electronic messages, omnichannel contacts and other web-based communications using the organizational communications management system. Transfers telephone calls to the appropriate department or medical personnel.15. Processes messages following departmental procedure and ensuring compliance with HIPAA regulations.16. Utilizes organizationally defined systems to perform patient communication.16. Performs scheduling functions, to include scheduling, rescheduling cancelations and confirmations of appointments using organizational scheduling system.17. Creates and maintains medical data and reconciles to patient appointment records.18. Coordinates care with patient coordinators, nurses and physicians to secure appointments for patients and referring physicians.19. Performs data entry and maintains data bases for bumps and cancellations.20. Verifies insurance coverage using organizationally defined process. May determine if patient’s insurance is contracted with USC and advise patient of any estimated financial responsibility.21. Using USC/Keck defined guidelines, and at their discretion, carries out Service Recovery activity, and/or escalate to any Level 3/Lead or Supervisor within the Patient Access Center.Required Qualifications:Req High school or equivalentReq 2 years Minimum two (2) years of experience working in a call center, customer service and/or healthcare department/ environment (or combination of that equals two or more years)Req Demonstrated interpersonal skills.Req Ability to multi-task.Req Excellent verbal and written communication skills.Preferred Qualifications:Pref Associate’s degree Associates’ or Bachelors’ degree in healthcare, business or operations field strongly preferred.Pref Specialized/technical training Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant.Pref Knowledge of HIPPA compliance and various health insurance types preferred.Pref Knowledge of medical terminology strongly preferred.Pref Demonstrated knowledge of high-level computer literacy with practice management scheduling systems preferred.Pref Bilingual: Spanish, Chinese and other languages preferred.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $19.50 – $33.15. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

RN Clinical (OR) – Surgery – Full Time 12 Hour Days (Non-Exempt) (Union) – (Los Angeles, California, United States)

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to a specific population of patients. The perioperative registered nurse uses the nursing process, designs, coordinates, and delivers care to meet the identified needs of all patients during perioperative phase. Perioperative nurses possess and apply knowledge of procedure and patient’s intraoperative experience throughout the patient care continuum. Perioperative nurse assesses, diagnoses, plans, intervenes and evaluates the outcome of interventions based on criteria that criteria that support a standard of care. Perioperative nurse addresses the impact of the surgical experience on the patient’s physiological, psychological, sociocultural and spiritual responses. Perioperative nursing role and activities performed during the preoperative, intraoperative and postoperative phases of the patient’s surgical intervention. Perioperative nursing includes, but is not limited to: Peer education and patient/family teaching; support and reassurance; advocacy; control of environment; efficient provision of resources; maintenance of asepsis; monitoring physiological and psychological status; management aggregate patient needs; supervision of ancillary personnel; preoperative exploration, validation of current and future practices; integration and coordination of care across settings and among disciplines, collaboration and consultation.Essential Duties:Adherence to Universal Patient Safety Goals in all areas of practice.Adheres to safety standards of labeling medication on and off the sterile field.Consistently transfers scientific knowledge in applying the nursing process. Formulated care plan Direct/indirect care.Performs skills essential to nursing action to be taken.Delegates tasks to others based on scope of practice, preparation, capability.Evaluates effectiveness of care and modifies plan by observation and interpretation of information.Acts as advocate by initiating action to advance plan of care and initiates and supports change decisions.Ensures electrical/laser/ radiology safety.Ensures intraoperative MRI safety.Correct site surgery / surgical time out standards (Universal Protocol) are followed.Performs autoclave/Steris operation correctly with appropriate documentation.Communicates information to all staff using SBAR in hand off communication in all areas and regarding patient care and patient flow.Accurately documents patient charges, implant records, pathology specimens, and preoperative record in a timely manner.Accurately utilizes Cerner system in documentation, updates preference cards as needed.Adheres to policy for instruments/sponges/sharps count.Practices according to USCUH collaboration principles and demonstrates respectful teamwork and delegation.Follows policies, Title 22 and JCAHO Standards.Participates in development of professional practice, i.e., Nursing committees, research, policy development/review, unit based improvement projectsDemonstrates knowledge about current policies and shares awareness about new trends/technology.Demonstrates current knowledge of surgical anatomy and surgical procedures and applies that knowledge in preparing equipment, supplies and instrumentation for assigned procedures.Maintains specialty carts on a continuous basis. Supplies are maintained at par level, organized, cleaned, outdated. Assigned staff is a resource to others for the specialty cart.Surgical suites are organized and prepared daily (OR, run room, hallway, carts)Facilitates the smooth flow of the surgical intervention (i.e., prepares for the procedure with updated preference cards, knowledge of instruments and Equipment)Participates in hospital and departmental wide PI activitiesPerforms other related duties as assigned.Required Qualifications:Req Bachelor’s degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year Operating room nurse in an acute setting immediately prior to application.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Preferred Qualifications:Pref Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart AssociationRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing) Valid California Registered Nursing licenseReq Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $52.24 – $85.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.