Research Administrator Jobs

Location:  San Diego, CAThe USC Keck School of Medicine – Alzheimer Therapeutic Research Institute (ATRI), located in San Diego, California is an academic institute comprised of an expert panel of scientific collaborators committed to advancing the development of new treatments for Alzheimer’s Disease (AD) through innovative clinical trials.ATRI is looking for an Assistant Research Administrator to support the Finance Department.  Duties will include, but are not limited to:Preparation of routine proposals within parameters of sponsored and non-sponsored research guidelines. Develop, prepare and finalize project budgets.Serve as liaison and active partner between principal investigators, Office of Sponsored Research, research groups, and other departments. Collaborate with the Office of Sponsored Research to ensure awards are set up properly.Review and understand the terms and conditions of sponsored projects administered, including cost-sharing awards, if applicable.Monitors post award spending and commitment activity.  Reviews and certifies monthly expenditure statements and facilitates quarterly review.Monitors reports supporting project status and uses forecasting and decision aides under guidance.Participate in contract closeout process and audit inquiries. Coordinates and organizes events related to sponsored projects, such as conferences, meetings, site visits, or sponsor reviews, as needed.Participates in and contributes to process improvements and group projects, as required.Salary is dependent on education and experience.USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.The hourly rate range for this position is $35.34 – $45.15. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Minimum Education:
Bachelor’s degree Combined experience/education as substitute for minimum education
Minimum Experience:
1 Year
Minimum Field of Expertise:
A Bachelor’s Degree or equivalent combination of education and experience with broad knowledge of relevant research computer software, e.g.: Microsoft Access, Word, Excel, PowerPoint; Outlook, SPSS, Visio, and SunGard. Experience in creating and analyzing statistical reports. Must be able to utilize computer technology to access data, maintain records and generate reports. Proven oral and written communication skills to interact with other employees.

To be considered for this opportunity, please submit a cover letter with your resume – this can be added at the same place in the application process either as a separate document or one document with resume.About Student Life at USC USC Student Life is devoted to supporting, educating, and engaging students. USC Student Life is focused on providing all students with the opportunity to reach their educational, personal, and professional aspirations.About Campus Activities The Campus Activities department significantly impacts the student experience for a campus of approximately 50,000 students. Campus Activities’ mission is to build community and foster leadership development through co-curricular opportunities that enhance the Trojan experience. The department is responsible for the key functional areas of Recognized Student Organization support and services, Student Government advisement and support, campus-wide student programming, and leadership of the Trojan Welcome Experience programming and planning. In collaboration with their direct reports, the coordinator for student government coordinates, oversees, advises, and implements support and resources for the USC undergraduate and graduate student government bodies.About the Opportunity The Coordinator for Student Government in Campus Activities is a key leader within USC Student Life and the university. The coordinator provides student leadership development advising and support for the Graduate Student Government and Undergraduate Student Government. The Program Coordinator assists with long-term planning, goal setting, policy development, and assessment for the organization. The coordinator assists their team with coordinating, designing, and delivering department policies and services focused on Student Government operations.The Coordinator will assist Campus Activities and the Division of Student Life in the development and implementation of student engagement activities and leadership development for student government officers.Roles & Responsibilities: Assist in the overall management and administration of the Graduate Student Government (GSG) and Undergraduate Student Government (USG).Serve as advisor to all areas and branches of student government (GSG & USG).Conduct weekly meetings with GSG & USG executive officers, graduate advisors, and the Student Government unit of Campus Activities.Works collaboratively with campus partners to leverage and expand programming, leadership, and advocacy opportunities for undergraduate and graduate student government organizations.Lead programs and projects as assigned for the overall student experience.Recruit, train, and supervise undergraduate and graduate student workers.Manage the day-to-day operations of Student Government groups.Advise students on issues related to policy interpretation, conflict resolution, contract negotiation, and budgeting.Oversee Assessment & Learning Outcomes development for student government.Assist in the overall management of the student government budgets.Serve as liaison to USC departments on behalf of Campus Activities and Student Government.Positively represent student government and advocate for their needs to the USC administration.Assist with long-term planning, goal setting, and policy development for the organization.Approve and reconcile expenditures related to areas of oversight.Process financial requests for department units required for the role.Budget management and advisement to student government and student organizations.Vendor and other financial partners follow up.Participate on various Division of Student Life committees as assigned.Serve as an active member of the Campus Activities team assisting with the creation and implementation of large projects and student-facing initiatives.Connect with campus partners and Big Ten counterparts as required.Support the overall mission and goals of the division, department, and program initiatives within Student Life and Campus Activities.Frequent night and weekend work is required.Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.In addition, the successful candidate must demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.Preferred Qualifications Education: Master’s DegreeExperience: 3 years in college student program planning and managementCombined experience/education as substitute for minimum educationField of Expertise: Understanding and knowledge of event management, advisement, and student affairsMinimum Qualifications Education: Bachelor’s DegreeExperience: 2 yearsCombined experience/education as substitute for minimum educationField of Expertise: Student personnel administrationThe annual base salary range for this position is $66,000-68,800. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws.#LI-MN1Preferred Requirements
– Master’s degree in related field.
– Combined experience/education as substitute for minimum education

Required Experience:
– 3year
Required Knowledge, Skills, Abilities:
– Experience in student personnel administration

Required Education:
– Bachelor’s degree
– Combined experience/education as substitute for minimum education

Required Experience:
– 2 year
Required Knowledge, Skills, Abilities:
– Experience in student personnel administration

To be considered for this opportunity, please submit a cover letter with your resume – this can be added at the same place in the application process either as a separate document or one document with resume.About Student Life at USC USC Student Life is devoted to supporting, educating, and engaging students. USC Student Life is focused on providing all students the opportunity to reach their educational, personal, and professional aspirations.About Campus Activities The Campus Activities department significantly impacts the student experience for a campus of approximately 50,000 students. Campus Activities’ mission is to build community and foster leadership development through co-curricular opportunities that enhance the Trojan experience. The department is responsible for the key functional areas of Recognized Student Organization support and services, Student Government advisement and support, campus-wide student programming, and leadership of the Trojan Welcome Experience programming and planning. In collaboration with the Director, and Assistant Directors, the Administrative Coordinator will support office operations, office policy and procedures enforcement, uphold office systems, and support Student Government and Campus Activities financial and budget management.About the Opportunity The Campus Activities Administrative Coordinator is the primary administrative assistant and operations management for the Office of Campus Activities. The Administrative Coordinator provides administrative support to all Campus Activities units, including Student Programming, Recognized Student Organizations, Hazing Prevention, Graduate Student Government, Undergraduate Student Government, and Student Life initiatives. The Administrative Coordinator is responsible for supporting budget and fiscal management for the Campus Activities office, Student government accounts, and supporting the units with financial requests. The Administrative Coordinator assists with helping execute and maintain long-term planning, goal setting, policy development, and assessment for the department’s operations and finances.Roles and responsibilities include: Manage administrative operations for the Campus Activities DepartmentProvide reception services for the Campus Activities Department as neededRecruit, hire, train and supervise student staff and graduate student workersManage student payroll; new hire paperwork and timesheetsManage office supplies and equipment needsSchedule appointments, meeting, and eventsAssist with department projects and programsProcess financial requests for all department unitsReconciliation of expenditures of all department accounts: Campus Activities, USG, GSG, and RSOs.Set up and maintain accounts, ledgers, journals, files, blanket requisitions, reports, and/or other documentation for departmental or university accounts.Prepare and submit accounting documents for processing. Determine appropriate fund allocations and secure proper approvals.Enter data from various source documents into accounting systems. Review source data for completeness and accuracy prior to input.Record and reconcile income and expenses. Monitor actual performance of budget and prepare reports.Approve and process budget amendments, account charges, expense transfers and closing entries and reports.Confer with staff, students, or external contacts to provide information and/or resolve problems relating to financial transactions.Provide technical support for accounting issues.Create systems, policies, and resources to improve processes for department and students.Ensure compliance with internal policies and external regulations and restrictions.Collaborate with campus partners, provost finance, and accounts payable to make sure financial transactions are completed withing deadlines and request support when needed.Cost Center support and approvals where deemed necessary.Financial systems management of budget and accounting workbooks, files, and proceduresfor the department.Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.In addition, the successful candidate must demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.Preferred Qualifications: Bachelor’s Degree3 years of experience in an administrative field within a university environment, preferably USCUniversity Experience and or knowledge of Workday FinanceExperience working in a student service/support officeAbility to use a variety of bookkeeping/accounting software applications such as databases, spreadsheets, etc., as required.Minimum Qualifications Associate’s DegreeCombined experience/education as substitute for minimum education2 years of experience in an administrative field.1-year related bookkeeping/accounting experience and or budget management.The hourly rate for this position is $26.66 per hour at 37.5 hours a week. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws.#LI-MN1Minimum Education: Associate’s degree, Combined experience/education as substitute for minimum education

Minimum Experience: 2 years
Minimum Field of Expertise: Secretarial or specialized clerical, including some administrative experience.

The Nurse Manager holds 24-hour accountability for the quality of patient care, efficiency of operations, and human resources management for area(s) assigned. S/he will strive to achieve the optimal patient experience in a cost-effective manner, while applying evidenced-based leadership and practice. The Nurse Manager is responsible for the provision of safe patient care, in a manner that is consistent with the professional standards and hospital policies. The Nurse Manger promotes a positive and professional environment; supervises charge nurses and front line staff; maintains a stable and productive staff; involves staff at all levels in Shared Governance and Magnet Forces; and makes data driven decisions. S/he will role model performance and behaviors that are consistent with the values of the organization, furthering its mission, vision and strategic plan.The Perioperative Nurse Manager possesses recognized leadership and sound Clinical skills and will actively assist the Administrative Director Perioperative Services, in coordinating business activities of Perioperative Services. In addition, the Nurse Manager assists in the long range planning and managing of the clinical-related activities of the department.Essential Duties:Coordinates and integrates various clinical resource management activities on intradepartmental, interdepartmental and hospital wide levels. Analyze business and resource management problems, indicating advantages of alternatives and recommending course of action for solution.Responsible for assuring maximum revenue utilization through an accurate patient chargeable supply system and preference card management.Responsible, in conjunction with the Administrative OR Director, Perioperative Services, for participating in, developing and adhering to the departmental financial plan of operation.Responsible for planning and coordinating new surgeons’ resource development, ensuring a smooth transition.Responsible for planning, preparing and managing the capital expenditure process for Perioperative Services.Establishes and maintains performance improvement and quality control activities which support the department and the hospital.Works in collaboration with the institution’s Information Systems Department.Provides for orientation, training and continuing education of staff.Plans for provision of services through appropriate levels of qualified, competent staff. Policies and procedures are in place to support scope of service.Monitor space/resource requirements and utilization of outside resources.Maintains regulatory readiness (TJC, CDPH, OSHA, etc.) and creates action plans as necessary.Is a team player and displays a positive attitude.Performs other duties as assigned.Required Qualifications:Req Bachelor’s Degree Nursing Degree in NursingReq 5 years Experience in OR/acute hospital as an RN and understands departmental capital expenditure, case management and operational budget process experience.Req OR information system experience required.Req Must be computer literate in Outlook, Word and Excel.Req Excellent analytical, problem-solving, planning and evaluation skills.Req Excellent communication skills both oral and written.Req Committed to excellence in patient care and customer service.Req Commitment to continuous quality improvement and results driven outcomes.Req Committed to the development of professional practices.Req Able to function independently and as a member of a team.Req Organization/time management skills.Preferred Qualifications:Pref Master’s degree Nursing Degree in Nursing or in progress, strongly preferred *Master’s Degree in Nursing may be in lieu-of Bachelor’s Degree in Nursing.Pref Must have knowledge and experience in managing people with experience in working with unions preferred.Required Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing) Valid California License.Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Certified Perioperative Registered Nurse – CNOR (AORN) Required within one year of hire.          The annual base salary range for this position is $145,600.00 – $240,240.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients.Provides nursing care in accordance with departmental policies and procedures and established standards of nursing care and practice in an Ambulatory or Acute care setting. Promotes restoration of health and achievement of patient health goals through assessment, planning, implementation and evaluation in the delivery of patient care.Essential Duties:Assesses health care needs of patients. Plans, implements and evaluates care designed to meet patient health care needs.Administers medication and parenteral fluids, obtains specimens, using established techniques. Follows appropriate procedures to maintain control overmedications. Utilizes equipment and technology to implement nursing interventions and/or treatments according to departmental policies andprocedures. Performs appropriate procedures independently and assists physician with more complex procedures. Responds to emergency situations using standard emergency protocols and procedures.Identifies patients’ educational needs and provides health-related information to enhance patients’ understanding of medical condition and related treatments. Assists in teaching procedures.Recognizes changes in the patient’s physical and mental condition, takes appropriate action by notifying physician and/or nursing supervisor.Triages patient phone calls and provides guidance and direction to inquiries per unit protocols.Provides comprehensive medical record documentation that reflects all aspects of care provided during each encounter, including patient history, nursingassessment, medication list, allergy list, treatments and/or procedures, and patient education. Accurately and completely documents data for billing purposes.Ensures that exam rooms and treatment areas are supplied and maintained adequately by support personnel.Promotes security by alerting appropriate personnel for safety, fire and other unsafe situations. Reports any unusual occurrences to supervisor.Maintains a safe environment in accordance with standards, policies and safety regulations. Ensures compliance with infection control policies.Participates in monitoring and evaluating the quality and appropriateness of patient care.Performs other duties as assigned.Required Qualifications:Req Bachelor’s Degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req Specialized/technical training Nursing Eligibility, as defined by the California Board of Nursing, to have and maintain an RN license is acceptable in lieu of BSN for this department. * BSN FOR THIS DEPARTMENT PREFERRED ONLYReq 1 year Experience as RN.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Preferred Qualifications:Pref 2 years Experience as RN.Required Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) The hourly rate range for this position is $53.00 – $87.45. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Physician provides Direct and Indirect Patient Care and other related work as required by department/unit leader. Under indirect supervision, provides and manages direct and indirect Patient Care and other related work as required by the Chief Medical Director or Medical Director at the USC Culinary Health Center. Essential Duties:1. Provides and manages direct patient care, including physical examinations, evaluations, assessments, diagnoses and treatment for a specified patient population. Stresses health education and preventive medicare care, where appropriate.2. Takes adequate histories of patients with medical problems. Maintains accurate and up-to-date medical records and prepares reports, as needed.3. Counsels on medical and/or psychological problems and may counsel patients on personal problems and health measures. Refers patients for medical and/or other treatment, when appropriate. Provides medical treatment, where appropriate.4. Prescribes pharmaceuticals, other medications, and treatment regimens as appropriate to assessed medical conditions.5. Refers patients to specialists and to relevant patient care components as appropriate. Including, partnering with Counseling Services staff in cases presenting with mental health problems.6. Reviews history, examination and treatment plan made by physician assistants / nurse practitioners. Functions in supervisory role as needed.7. Follows established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental, and/or infection control standards.8. As appropriate to the position, participates in specified health promotion, education and/or prevention programs.9. Maintains professional affiliations, licenses, certifications, etc. Stays current on developments in the field of medicine.10. Covers after hours calls as needed.11. Performs miscellaneous job-related duties as assigned. The University reserves the right to add or change duties at any time.12. Manages patients with chronic controlled and uncontrolled comorbidities.13. Collaborates with care coordination staff to oversee multi-disciplinary care with various low risk specialists.14. Manages transitions of care for patients with multiple low risk hospitalizations.15. Works with contracted utilization management company to discuss patients with complex diagnosis and/or refer high risk patients to appropriate specialty services, including assistance in management of home health needs.16. Performs other duties as assigned.Required Qualifications:Req Doctoral Degree (Ph.D.) M.D.; OR D.O.Req 0-1 year Experience as M.D. Successful completion of Residency at an accredited healthcare institution).Req Ability to provide diagnostic treatment and counseling services.Req Ability to analyze situations and take effective action.Req Excellent interpersonal skills in order to interact with physicians, nurses, other staff, students, etc.Req Possess a high degree of confidentiality, discretion, and professionalism.Preferred Qualifications:Pref 2 years Experience as M.D.Required Licenses/Certifications: Req Medical Doctor Current valid license/certification to practice medicine in the state of Nevada.Req DEA Certificate Unrestricted DEA Certificate with a NV address.Req Specialty Certification Board certified with current certificate in specialty area.Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Board of Pharmacy License Board of Pharmacy – Valid Nevada Board of Pharmacy LicenseReq Certification – Job Relevant Must obtain USC Credentialing from governing board within 120 Days of hire.Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only).The annual base salary range for this position is $205,712.00 – $339,425.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The mission of the USC Suzanne Dworak-Peck School of Social Work is to improve the well-being of vulnerable individuals and communities, advance social and economic justice, and eradicate pressing societal problems in complex and culturally diverse urban environments throughout Southern California, the nation, and the world. Our mission is achieved by providing students with experiential, practice, and competency-based learning, and culturally responsive training that is informed by evidence and best practices.The Center for Homelessness, Housing and Health Equity Research at the USC Suzanne Dworak-Peck School of Social Work, is seeking a Project Specialist who can support across projects including a collaborative project with the Los Angeles County Department of Health Services to develop a robust training and technical assistance plan for front-line and specialty workers tasked with providing complex care management services to indviduals who have recently moved into Permanent Supportive Housing (PSH) and data collection for Los Angeles’ annual homeless count.Accountabilities include, but are not limited to:The Project Specialist will work on a project team to help convenen learning collaboratives with front-line homeless services providers and be part of a team that collects surveys from people experiencing homelessness. Job functions include participating in weekly team meetings, attending important key stakeholder meetings including groups with lived experiences of homelessness, taking and analysing notes from meetings, and preparing, delivering, and collecting materials to team members, data collection throughout Los Angeles County.Preferred Education and Experience:Must have a bachelor’s degree in social work, psychology, counseling, education, or an equivalent combination of education, training, and experience. Prior experience working on research projects, project management, conducting interviews or focus groups, or experience working with vulnerable populations is highly desired.This position is for a full-time, fixed-term, grant-funded appointment through March 30, 2026.Minimum Education:Bachelor’s degreeMinimum Experience:2 yearsPreferred Qualifications:Experience with event planning and group facilitationCompensation: The hourly rate range for this position is $29.59 – $33. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Minimum Education:
Bachelor’s degree

Additional Education Requirements
Combined experience/education as substitute for minimum education

Minimum Experience:
2 years

Minimum Skills:
Directly related education and experience to be able to advise on project procedures and analysis techniques.

Preferred Education:
Master’s degree

Preferred Experience:
3 years

Director, Black Alumni Association (BAA)The USC Alumni Association is seeking a strategic, relationship-driven leader to serve as Director of the Black Alumni Association (BAA). Reporting to the Assistant Vice President for Affinity Engagement, the Director will guide the vision and daily operations of the BAA, a vital organization that advances scholarship, mentorship, and engagement opportunities for the Trojan family.This role leads fundraising efforts to support current-use scholarships and grow the BAA’s $6 million endowment; oversees the BAA Advisory Council; and manages selected full-time staff who coordinate BAA programs and events. The Director will serve as a primary ambassador for the BAA, cultivating relationships between alumni, university partners, and the broader USC community.The ideal candidate is a skilled communicator and community-minded leader who brings a strong background in engagement and fundraising. A thoughtful collaborator and attuned listener, they are adept at navigating priorities across a wide range of stakeholders. This is a meaningful opportunity to shape and expand the impact of a proud and storied alumni community—while helping to foster a culture of connection, generosity, and lifelong Trojan support.This is a hybrid-fixed position under our current work arrangement plan, with the expectation of an on-site presence for 3 days/week on the University Park Campus. Late nights, weekends, and travel are required for this position. University Advancement is committed to non-discrimination and equal opportunity for all, where all advancement staff and our stakeholders have the opportunity to connect, belong, and grow while supporting the University of Southern California’s mission, values, and goals.ResponsibilitiesStrategic Program Development (40%)Create long-term strategic plans and annual operating plans that support the achievement of the outcomes and metrics outlined and established in partnership with the AVP, Affinity Engagement and Board.Oversee the day-to-day management and strategic direction and development of USC’s Black Alumni Association and other groups as assigned.Create, manage, and maintain an active calendar of events which effectively engage the Black alumni community. Facilitate “next best action” for the constituents who engage with the affinity program to ensure depth of engagement.Oversee annual engagement and fundraising events including the annual BAA Pinning Ceremony, Homecoming Legends Tailgate, Leadership Summit, and the signature spring scholarship benefit.Oversee the professional development and day-to-day management of full-time staff members.Manage BAA’s fiscal year operating budget and event budgets.Represent USC Black Alumni Association and the USC Alumni Association at professional meetings and seminars for professional development.Work closely with campus partners in Student Affairs, Enrollment Services, Admissions, Financial Aid, and others to increase student engagement and promote the mission of the BAA.Represent USC on committees to maintain current relationships and establish new connections to the Black community of southern California and across the country.Volunteer Engagement (30%)Manage volunteer leaders including USC Black Alumni Council and other committees such as Young Alumni Council.Develop and maintain relationships with key volunteer leadership, support the Board of Governors committees, and identify opportunities to grow the USCAA volunteer and engagement pipeline.Leverage USC Alumni Association and University signature programs to spotlight USC Black Alumni Association and identify and engage potential USC BAA volunteers, supporters and donors.Fundraising & Donor Relations (30%)Identify, cultivate, and solicit donor support for the BAA scholarship program that raises approximately $250,000 annually and has awarded $5 million to 4,000 students since its founding in 1976.Steward current partnerships with foundations, corporations, and community organizations and seek new opportunities for collaboration.Minimum QualificationsBachelor’s degree.Combined experience/education as substitute for minimum education.Minimum of 3 – 5 years of professional experience in alumni engagement and program management, or related function/field with progressive management and leadership responsibilities.Possess a strong track record of working with teams to envision and execute strategic initiatives that will increase engagement and philanthropic support.Experience with volunteer management including board engagement and volunteer recruitment.Track record in individual and institutional fundraising.Lived experience across different identities or communities.Late nights, weekends, and travel are required for this position.  Preferred QualificationsMaster’s degree5 – 7 years of professional experience in alumni engagement and program management, or related function/field with progressive management and leadership responsibilities.Familiarity with/in higher education, or other multifaceted and complex institutions.Advanced knowledge of current affairs and issues in higher education with ability to quickly and thoroughly understand the changing higher education landscape.In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, community, well-being, open communication, and accountability.Required Documents Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.Compensation and BenefitsThe budgeted salary range for this position is $120,000 – $140,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.To support faculty and staff well-being, USC provides benefits-eligible employees with a broad range of benefits and perks to help protect their and their dependents’ health, wealth, and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USC’s comprehensive benefits here.Minimum Education: Bachelor’s degree, Combined experience/education as substitute for minimum education

Minimum Experience: 3 years

Minimum Field of Expertise: Directly related professional and supervisory experience in area of program specialization

USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day.  Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our unifying values.The city of Los Angeles boasts endless attractions and tourist destinations. Amongst all of the sights and sounds, the USC Hotel offers a modern and convenient place to unwind, with 240 spacious, comfortable guest rooms and over 15,000 square feet of flexible event space. Owned and operated by the University of Southern California, and the site of a recent multi-million dollar renovation, the hotel features luxurious fabrics and artwork depicting the storied traditions of USC. Additional renovations, which include the restaurants and kitchens, are in the planning stage.We are seeking a Front Desk Agent to join our rapidly growing team.The Opportunity:As guests check into or out of the Hotel, they will rely on our front desk team to provide them with efficient and accurate information, in a friendly and respectful manner. As the Front Desk Agent, you will continue to provide exceptional customer service. We constantly strive to provide the best USC experience, and we hope that you can help us continue to exceed our guests’ expectations.The Accountabilities:Greet all guests upon arrival and ensure a fast, efficient check-in process including verification of guests’ identification, credit, and payment for stay. Assign room keys, assist guests, complete registration cards, and provides other assistance as needed. Place guest and room information in the appropriate front desk packets and communicate information to the appropriate hotel personnel. Accommodate special requests whenever possible.Review accounts and charges with guests during the checkout process.Assist in pre-registration and blocking of rooms for reservations. Take same day and future reservations when necessary. Know cancellation procedures.Use suggestive selling techniques to sell rooms and to promote other services of the hotel.Work closely with the housekeeping department, and coordinate room status updates by notifying the department of all check outs, late checkouts, early check-ins, special requests, and day use rooms.Coordinate requests for maintenance and repair and maintain guests’ room key storage. Thoroughly understand and adhere to proper credit, check-cashing, and cash handling policies and procedures. Perform cashier responsibilities (i.e. bill and invoice settlement, post charges to the guest accounts, and perform foreign currency exchanges).Answer inquiries pertaining to hotel services and amenities, area dining, entertainment, and travel directions.Assist with incoming calls through PBX console in a polite and professional manner using standard phraseology and routing to the right department, guestroom, meeting room, or facility. Use proper telephone etiquette. Take messages and ensure their prompt delivery. Use proper mail, package, and message handling procedures.Read and initial the daily pass-on log and bulletin board. Knowledgeable of daily activities and meetings in the hotel.Handle all in-house calls and communicate guest comments, complaints, and requests to the appropriate and managers.Arrange tours, taxis, or other transportation, or restaurant reservations for guests upon request.Report any unusual occurrences or requests to the assistant manager or manager on duty.Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.The Qualifiers:Minimum Education: High school or equivalent.Minimum Experience: 1 year. Combined experience/education as substitute for minimum education.Minimum Field of Expertise: Customer service.In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.What We Prefer:Preferred Education: Bachelor’s Degree.Preferred Experience: 2 years of experience in Hospitality and/or Hotel customer service.The Trojan Family Rewards:We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families including. For more information, please visit benefits.usc.edu.This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.USC has great minds that transform the world with their talents and research. Will you be one? Join us!FIGHT ON!The hourly rate for this position is $28.00. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate’s experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.Minimum Education:
High school or equivalent
Combined experience/education as substitute for minimum education

Minimum Experience:
1 year
Combined education/experience as substitute for minimum experience

Minimum Field of Expertise:
Customer service

USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day.  Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion.The city of Los Angeles boasts endless attractions and tourist destinations. Amongst all of the sights and sounds, the USC Hotel offers a modern and convenient place to unwind, with 240 spacious, comfortable guest rooms and over 15,000 square feet of flexible event space. Owned and operated by the University of Southern California, and the site of a recent multi-million dollar renovation, the hotel features luxurious fabrics and artwork depicting the storied traditions of USC. Additional renovations, which include the restaurants and kitchens, are in the planning stage.We are seeking a Room Reservations Coordinator to join our rapidly growing team.The Opportunity:Many times, our guests are in need of a helping hand to provide directions, answer questions, and offer vital information. That’s when they will turn to you, our room Reservations Coordinator. As a fountain of USC and Trojan Family knowledge about USC, you will lead our students, faculty, staff, and visitors to solutions. You will be the problem-solver for our guests and, as such, will need to treat them with warmth, positivity, and patience while reserving rooms in order to maximize hotel revenue.  We take our customer service seriously, and need you to show our customers just how much they mean to us!The Accountabilities:Book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel.  Using the reservations system, process reservations from the Sales department, Home Office Sales Department, reservations Centers or Travel Agencies/Wholesalers.Upsell rooms where possible according to established procedures to maximize hotel average room rate; utilize yield management strategies to ensure a full house whenever possible.Process cancellations, revisions, and information updates on changes; process guest reservation requests for other hotels within the hotel system.Provide accurate information about the city and the surrounding attractions when asked by guests; mail hotel-specific information sheets and brochures to guests as requested.Stay abreast of current rates, rate changes, and all promotions: assist Revenue Manager in rooms forecasting.  Complete daily logs to record the number of bookings and cancellations.Run daily reports such as Yield Management Report, Arrivals Report, Cancellation Report, etc.Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken.  Follow up to ensure guest satisfaction.Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.The Qualifiers:Education: High School DiplomaExperience: 1 yearExpertise:Demonstrated customer service and interpersonal skillsStrong communication and computer skillsSales experienceAbility to communicate effectively in EnglishPresents oneself professionally, in line with higher education environmentWhat We Prefer:Bachelor’s Degree2 years of experienceCustomer service experience in a fast-paced retail environmentThe Trojan Family Rewards:We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit http://benefits.usc.edu.This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.USC has great minds that transform the world with their talents and research. Will you be one? Join us!FIGHT ON!The hourly rate for this position is $29.00. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate’s experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.Minimum Education: High school or equivalent, Combined experience/education as substitute for minimum education
Minimum Experience: 1 year, Combined education/experience as substitute for minimum experience
Minimum Field of Expertise: Customer service