Research Administrator Jobs

As an integral member of the patient care team, the Registered Nurse supports the Chief Nursing Officer in leading the patient care team in providing for the safety, recovery and comfort of patients by implementing the nursing process (assessment, nursing diagnosis, developing the plan of care and the education plan; implementation of interventions, evaluation of interventions and revision of plan as needed); and provides education and advocacy.  Practices in compliance with regulatory requirements including CMS Conditions of Participation, Title 22, CDPH regulations, DNV-GL/NIAHO standards, etc.The Registered Nurse supports department manager and director in quality improvement and growth of unit services; leadership in collaboration with co-workers and other departments; management of efficient services with meaningful and valuable outcomes.Decision-making authority:Patient care within the scope of practicePatient acuity based on patient classification decision-making methodRNs are expected to practice to the full extent of his/her legal scope of practice based on education, training and competency.  RNs are expected to make judgments and decisions about patient care and to act on the assessments performed.RNs are accountable for providing a healing environment for recovery and safe passage of patients through their episode of care in the hospital; for prevention of harm; for educating the patient about their condition and implementation of self-care actions; of educating about abnormal findings and when and how to report to their care-giver; for providing comfort and compassionate careExecutive FunctionsPlanning:Assists charge nurse with planning delivery of patient care for the shift;Contributes to overall unit planning and improvementDirecting:Precepting and competency validating new hires and to new proceduresTeaching nursing studentsDelegating:As indicated to other RNs, LVNs, CNAsCoordinating:Assigned teamCommunicatingExpectations to assigned staff (interventions; report back; etc.)Improvement opportunities; information through chain of command; unusual events;Other duties as assigned.Minimum Education:   Graduation from Registered Nurse ProgramBSN desired (if not upon hire, will obtain within 5 years preferred)Minimum Experience/Knowledge:       1 year clinical experience in an acute care setting preferred.If applicable – experience in treating ortho and stroke patient population preferred.For Cardiac Cath Lab Nurses:•              1 year Nursing experience in an acute care setting such as the ICU, stepdown, or ER preferred.•              1 year+ IR, EP, or Cardiac Cath Lab experience preferred.For 6th Floor Med/Surg Employees:•              Two years’ experience with Orthopedic and Medical-Surgical nursing preferred.•              Certification in Medical-Surgical, Orthopedic or other specialty preferred.Required License/Certification:            California Registered Nurse LicenseCertification in clinical specialty or management desired•              Surgery: BLS, ACLS•              PACU/SDS/ GI Lab: BLS, ACLS, PALS•              Cath Lab: BLS, ACLS•              ED: BLS, ACLS, PALS, AB508 (within 30 days of hire), NIHSS (within 30 days of hire), NRP (within 6 months of hire), ENPC (within 12 months of hire),•              Geropsych: BLS, AB508 (within 30 days of hire)•              ICU/ 5S, 4th Telemetry, 6th Med Surg and Float Pool: BLS, ACLS, NIHSS (within 30 days of hire)BLS, ACLS, PALS, and NRP must be AHA certified.All certifications must be active effective date of hire/transfer unless otherwise indicated.As part of Keck Medicine of USC, USC Verdugo Hills Hospital is the only community hospital in the Foothills area of Los Angeles backed by an academic medical center. With its 40-year legacy of personalized care from expert physicians, experienced nurses and a dedicated staff the community has come to know and trust, USC–VHH brings patients the latest medical advancements and 24/7 emergency services. Join this world-class team providing highly-specialized care, up-to-the-minute research and innovative clinical trials.The hourly rate range for this position is $46 to $75. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

The Care Partner provides nursing staff support in the areas of patient care delivery, clerical functions, and organization of the unit environment, as well as set-up and maintenance of equipment. The emphasis on each of these areas will depend on the unit assigned.Minimum Education:     Current California Certified Nurse Assistant Certification   ORActive enrollment in an accredited nursing program and equivalent training and the completion of at least the “Fundamentals of Nursing” course with a B or better Minimum Experience/Knowledge:     Six months to one year experience as a Certified Nursing Assistant.    [preferred] in an acute care setting (based on unit definition).   OR Maintain actively enrolled in an accredited nursing program.Ability to pass a 4 hour USC Verdugo Hills Hospital Electronic Health Record data entry training course.Understanding of basic medical terminology and abbreviations, preferred.Skill in prioritizing assignments to complete work in a timely manner when there are competing requirements and a heavy workload.Required License/Certification:    OTHER REQUIREMENTS PER AREA/UNIT:Maintain active California Certified Nurse Assistant certification  OR Maintain actively enrolled in an accredited nursing program. Individuals who graduate or drop out of an accredited nursing program will be suspended from work and will be given 30 calendar days to re-enroll or obtain a California Certified Nurse Assistant Certification.Current Basic Cardiac Life Support (BCLS) card through American Heart AssociationAB 508 Certification.  If no card upon hire, one must be obtained within 30 days of hire or transfer into the department, and maintained by renewal before expiration dateThe hourly rate range for this position is $22.06 to $29.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.As part of Keck Medicine of USC, USC Verdugo Hills Hospital is the only community hospital in the Foothills area of Los Angeles backed by an academic medical center. With its 40-year legacy of personalized care from expert physicians, experienced nurses and a dedicated staff the community has come to know and trust, USC–VHH brings patients the latest medical advancements and 24/7 emergency services. Join this world-class team providing highly-specialized care, up-to-the-minute research and innovative clinical trials.

As an integral member of the patient care team, the Registered Nurse supports the Chief Nursing Officer in leading the patient care team in providing for the safety, recovery and comfort of patients by implementing the nursing process (assessment, nursing diagnosis, developing the plan of care and the education plan; implementation of interventions, evaluation of interventions and revision of plan as needed); and provides education and advocacy.  Practices in compliance with regulatory requirements including CMS Conditions of Participation, Title 22, CDPH regulations, DNV-GL/NIAHO standards, etc.The Registered Nurse supports department manager and director in quality improvement and growth of unit services; leadership in collaboration with co-workers and other departments; management of efficient services with meaningful and valuable outcomes.Decision-making authority:Patient care within the scope of practicePatient acuity based on patient classification decision-making methodRNs are expected to practice to the full extent of his/her legal scope of practice based on education, training and competency.  RNs are expected to make judgments and decisions about patient care and to act on the assessments performed.RNs are accountable for providing a healing environment for recovery and safe passage of patients through their episode of care in the hospital; for prevention of harm; for educating the patient about their condition and implementation of self-care actions; of educating about abnormal findings and when and how to report to their care-giver; for providing comfort and compassionate careExecutive FunctionsPlanning:Assists charge nurse with planning delivery of patient care for the shift;Contributes to overall unit planning and improvementDirecting:Precepting and competency validating new hires and to new proceduresTeaching nursing studentsDelegating:As indicated to other RNs, LVNs, CNAsCoordinating:Assigned teamCommunicatingExpectations to assigned staff (interventions; report back; etc.)Improvement opportunities; information through chain of command; unusual events;Other duties as assigned.Minimum Education:   Graduation from Registered Nurse ProgramBSN desired (if not upon hire, will obtain within 5 years preferred)Minimum Experience/Knowledge:       1 year clinical experience in an acute care setting preferred.If applicable – experience in treating ortho and stroke patient population preferred.For Cardiac Cath Lab Nurses:•              1 year Nursing experience in an acute care setting such as the ICU, stepdown, or ER preferred.•              1 year+ IR, EP, or Cardiac Cath Lab experience preferred.For 6th Floor Med/Surg Employees:•              Two years’ experience with Orthopedic and Medical-Surgical nursing preferred.•              Certification in Medical-Surgical, Orthopedic or other specialty preferred.Required License/Certification:            California Registered Nurse LicenseCertification in clinical specialty or management desired•              Surgery: BLS, ACLS•              PACU/SDS/ GI Lab: BLS, ACLS, PALS•              Cath Lab: BLS, ACLS•              ED: BLS, ACLS, PALS, AB508 (within 30 days of hire), NIHSS (within 30 days of hire), NRP (within 6 months of hire), ENPC (within 12 months of hire),•              Geropsych: BLS, AB508 (within 30 days of hire)•              ICU/ 5S, 4th Telemetry, 6th Med Surg and Float Pool: BLS, ACLS, NIHSS (within 30 days of hire)BLS, ACLS, PALS, and NRP must be AHA certified.All certifications must be active effective date of hire/transfer unless otherwise indicated.As part of Keck Medicine of USC, USC Verdugo Hills Hospital is the only community hospital in the Foothills area of Los Angeles backed by an academic medical center. With its 40-year legacy of personalized care from expert physicians, experienced nurses and a dedicated staff the community has come to know and trust, USC–VHH brings patients the latest medical advancements and 24/7 emergency services. Join this world-class team providing highly-specialized care, up-to-the-minute research and innovative clinical trials.The hourly rate range for this position is $46 to $75. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

The orderly is a hospital attendant whose job consists of assisting medical and nursing staff with various nursing and medical interventions. The orderly assists with surgery setups and must have knowledge of medical terminology. The orderly assists staff with operating room turnover, transfers patients following proper procedures for lifting and moving patients, restocks warmers, assists with patient care as needed and other duties as assigned, based on the needs of the Operating Room. Minimum Education:High School Graduate or equivalentRequired License/Certification:Current BLS certification via AHAAs part of Keck Medicine of USC, USC Verdugo Hills Hospital is the only community hospital in the Foothills area of Los Angeles backed by an academic medical center. With its 40-year legacy of personalized care from expert physicians, experienced nurses and a dedicated staff the community has come to know and trust, USC–VHH brings patients the latest medical advancements and 24/7 emergency services. Join this world-class team providing highly-specialized care, up-to-the-minute research and innovative clinical trials. The hourly rate range for this position is $22.06 to $29.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

The Patient Experience Program Manager possesses leadership skills, sound organizational and analytical skills, and actively engages with their colleagues to coordinate and provide patient and family centered care at USC Verdugo Hills Hospital (USC-VHH).  In addition, the Patient Experience Program Manager will assist in the long range planning and managing of the activities of the department centered on our colleagues, our patients and their families. The position will support the achievement of high level patient satisfaction, employee engagement, and service excellence throughout USC-VHH.  The position also assists in the deployment of support tools and ensures that they are effectively used on an operational basis.  Manage communication, project roll out and program facilitation as assigned.Minimum Education:-Bachelor’s degree required.-Master’s degree preferred.Minimum Experience/Knowledge:Minimum Experience: Three years’ experience in healthcare and/or hospitality field, with demonstrated achievements in leading, implementing, improving and maintaining patient/family satisfaction programs across the continuum of care with exceptional results. -Diplomatic approach to problem solving. -Excellent oral and written communication and analytical skills.Required License/Certification:-Certified Patient Experience Professional certification obtained within one year of hire.As part of Keck Medicine of USC, USC Verdugo Hills Hospital is the only community hospital in the Foothills area of Los Angeles backed by an academic medical center. With its 40-year legacy of personalized care from expert physicians, experienced nurses and a dedicated staff the community has come to know and trust, USC–VHH brings patients the latest medical advancements and 24/7 emergency services. Join this world-class team providing highly-specialized care, up-to-the-minute research and innovative clinical trials.The salary range for this position is $81,000 – $133,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

ABOUT THE DEPARTMENTThe University of Southern California (USC) is advancing its cybersecurity posture with a renewed focus on resilience, cyber risk management, and threat-informed defense. As a world-class research institution, USC is building a culture of security that supports its academic and research mission in a rapidly evolving threat landscape.This role sits within a newly restructured cybersecurity organization that’s leading this transformation. You’ll join a team focused on scalable, proactive defense strategies, incident preparedness, and operational excellence—working alongside experts who are deeply committed to service, innovation, and impact.If you’re driven by purpose, thrive in complexity, and want to help shape the future of cybersecurity at a leading university, we invite you to bring your leadership to the table.POSITION SUMMARYAs the Director, Cyber Defense you will be an integral leader of the cybersecurity department while also collaborating with stakeholders across the university ecosystem and reporting to the Chief Information Security Officer. This is a full-time exempt position, eligible for all of USC’s fantastic Benefits + Perks. This opportunity is hybrid.The Director, Cyber Defense provides strategic oversight and leadership for the Cyber Defense program, ensuring alignment with the university’s cybersecurity objectives and enterprise risk posture. Responsible for key areas including incident response, security monitoring, cyber threat intelligence, attack surface and vulnerability management, and coordination with managed security service providers. Leads the development of a threat-informed defense program and serves as a key advisor to executive leadership during cyber incidents. Drives the evolution of Cyber Defense to secure the university’s diverse digital ecosystem including cloud, SaaS, IoT/OT, and research environments. Partners with data governance and privacy leaders to safeguard institutional data. Manages relationships with key IT stakeholders across university Departments, Schools, and Units, providing efficient and consistent Cyber Defense services, and provides technical leadership and mentorship to ensure a high-performing Cyber Defense team. Oversees and coordinates relationships and operations with managed services (SLM, SOC, and IR) and third-party providers.The Director, Cyber Defense will:Provides oversight, guidance, and direction for the Cyber Defense program. Directs and executes the Cyber Defense strategy, ensuring alignment with the university’s cybersecurity objectives. Provides expertise and understanding of all aspects of the Cyber Defense landscape, working with executive leadership to expand and enhance the Cyber Defense footprint. Identifies opportunities for enhanced coverage of threat intelligence and security monitoring. Provides informed recommendations to senior leadership regarding the university’s security monitoring and incident response strategy. Leads the development of threat informed defense practices including adversary emulation, purple teaming, and threat modeling to ensure detection and response capabilities are aligned to the current threat landscape.Serves as a key member of the university’s cyber crisis response team, providing briefings to executive leadership, participating in tabletop exercises, and supporting legal and reputational risk management during major incidents. Oversees the Incident Response (IR) program, ensuring alignment with the university’s IR Plan. Reviews the status of Level 2 and Level 3 risks and maintains high-level monitoring of all IR activities. Defines security monitoring expectations and goals in alignment with the university’s cybersecurity strategy. Approves or coordinates approval for security monitoring policies, procedures, standards, and roles, as needed. Ensures proper involvement of legal, compliance, and regulatory stakeholders in addressing forensics issues and risks (e.g., Legal, Compliance, General Counsel).Manages vendor contractual commitments, Service Level Agreements (SLAs), and performance. Oversees the integration of university associates with managed security service providers. Reviews ongoing status updates from the Cyber Defense and ASM Managers regarding vendor performance.Collaborates with Legal, Compliance, and General Counsel on cybersecurity incidents requiring forensic investigation. Ensures Cyber Defense activities adhere to legal, regulatory, and compliance requirements. Establishes and enforces policies for threat intelligence, vulnerability management, and application security.Oversees the planning, budgeting, and directing of Cyber Defense activities. Ensures optimal allocation of resources to maximize security effectiveness and risk mitigation. Develops and maintains Cyber Defense performance indicators and dashboards to communicate effectiveness, drive accountability, and continuously improve program maturity based on frameworks such as MITRE ATT&CK, NIST CSF, or D3FEND.Accountable for all aspects of staff management, (e.g., hiring, coaching, training, performance reviews, pay actions, and promotions within the Cyber Defense organization). Provides technical leadership and mentorship to ensure a high performing Cyber Defense team.Drives the evolution of Cyber Defense practices to meet the needs of modern technologies (e.g., SaaS platforms, hybrid cloud environments, IoT/OT devices, emerging AI workloads). Partners with infrastructure and engineering teams to evaluate, implement, and optimize the use of modern security technologies (e.g., SIEM enhancements, automation/orchestration tools, AI-driven threat detection systems).Provides strategic oversight and tuning guidance for phishing defense in collaboration with SOC and email security teams. Aligns simulated phishing campaigns and user education programs with current threat actor lures targeting higher education. Ensures Cyber Defense strategies include visibility and protection for ICS, OT, and research-centric platforms. Coordinates with Facilities and specialized labs to deploy compensating controls and timely patching of high impact vulnerabilities.Maintains awareness and knowledge of current changes within legal, regulatory, and technology environments which may affect operations. Encourages a workplace culture where all employees are valued, value others and have the opportunity to contribute through their ideas, words and actions, in accordance with the USC Code of Ethics.MINIMUM QUALIFICATIONSGreat candidates for the position of Director, Cyber Defense will meet the following qualifications:10 years of experience in key Cyber Defense areas (e.g., incident response, security monitoring, cyber threat intelligence, attack surface and vulnerability management).A bachelor’s degree or combined experience/education as substitute for minimum education.In-depth knowledge of industry standards, regulations, and new industry developments/trends.Understanding and technical knowledge of Cyber Defense concepts, (e.g., incident response, security monitoring, cyber threat intelligence, attack surface and vulnerability management, data and networking.)Demonstrable strong management skills and the ability to develop, mentor and coach others.Strong written and oral executive communication.Experience in working in large or federated enterprises, preferably in the university environment.Ability to design and evaluate processes to build security functions and review processes for ongoing improvement.Ability to develop Cybersecurity operations operating plans consistent with the strategy and vision of USC.Ability to delegate work to team members and provide clear and effective guidance on implementation of processes.Experience in the management and/or implementation of security monitoring, anti-malware, and vulnerability management technologies.Ability to collaborate extensively with business units, academic departments, IT operations and research teams to align cybersecurity strategies with institutional priorities and risk appetite.A Cyber Certification (e.g., CISSP, GIAC, CISM)PREFERRED QUALIFICATIONSExceptional candidates for the position of Director, Cyber Defense will also bring the following qualifications or more:MBA or master’s degree in computer science or in related field(s)15 years of experience in key Cyber Defense areas (e.g., incident response, security monitoring, cyber threat intelligence, attack surface and vulnerability management).In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, community, well-being, open communication, and accountability.SALARY AND BENEFITSThe annual base salary range for this position is $247,993.07 to $298,497.02. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.To support the well-being of our faculty and staff, USC provides benefits-eligible employees with a broad range of perks to help protect their and their dependents’ health, wealth, and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USC’s comprehensive benefits here.Join the USC cybersecurity team within an environment of innovation and excellence.Minimum Education: Bachelor’s degree

Minimum Certifications: Cyber Certification (e.g., CISSP, GIAC, CISM)
Addtional Education Requirements Combined experience/education as substitute for minimum education
Minimum Experience: 10 years in key Cyber Defense areas (e.g., incident response, security monitoring, cyber threat intelligence, attack surface and vulnerability management).

Minimum Skills: In-depth knowledge of industry standards, regulations, and new industry developments/trends. Understanding and technical knowledge of Cyber Defense concepts, (e.g., incident response, security monitoring, cyber threat intelligence, attack surface and vulnerability management, data and networking.) Demonstrable strong management skills and the ability to develop, mentor and coach others. Strong written and oral executive communication. Experience in working in large or federated enterprises, preferably in the university environment. Ability to design and evaluate processes to build security functions and review processes for ongoing improvement. Ability to develop Cybersecurity operations operating plans consistent with the strategy and vision of USC. Ability to delegate work to team members and provide clear and effective guidance on implementation of processes. Experience in the management and/or implementation of security monitoring, anti-malware, and vulnerability management technologies. Ability to collaborate extensively with business units, academic departments, IT operations and research teams to align cybersecurity strategies with institutional priorities and risk appetite.
Preferred Education: MBA Or Master’s degree In Computer Science Or in related field(s)

Preferred Experience: 15 years

The Support Coordinator will assist with all aspects of patient care. Coordinate clinic schedules, patient appointments and follow up. Answers patient phone calls, verify insurance benefits, prepare charts for clinic and prepare charge tickets for clinic visits. He/She will also coordinate scheduling of all surgeries and diagnostic testing for patients which include sending pre-op packets to patients with surgery instructions, prepare surgery charge tickets and compile letters of medical necessity. The Support Coordinator will assist with the office clerical duties. Other duties may include: assisting multidisciplinary team in managing the care of the patient’s thru all phases (In-take/Evaluation/Listed) by acting as a liaison between the clinic and referring physicians; assisting in managing follow-up care for post surgical patients by setting up follow up care appointments; and/or coordinating an organized and efficient case flow of clinic scheduling. Must work with any and every Physician.Under the supervision of the Clinic Leader, the Support Coordinator is responsible for performing front and back office administrative duties in a high performing new Radiation Oncology practice. This position is critical in maintaining an efficient patient flow with providing for an excellent patient experience. This position is responsible for scheduling all new patient visits and follow-up appointments, answers patient phone calls, prepares charts, and patient new consult questionnaires. In addition, this role will collaborate with other administrative personnel to assist with patient registration, insurance verification, insurance authorization, patient’s co-pay collections and checking patients in and out daily. This position must be flexible to cover other satellite clinics as needed and perform other duties as assigned.Essential Duties:Clerical Has thorough understanding and expertise in the use of computer systems, e.g. Cerner. Demonstrates accuracy and thoroughness in entering information into computer systems. Processes new referrals in a timely manner; this includes obtaining required outside medical records, entering demographic information into computer system, providing medical records to physician / multidisciplinary team for review, verifying insurance and obtaining authorization for visits and procedures. Schedules patient’s evaluation and clinic appointments in a timely manner, and at the request of the physician, while accommodating patient’s needs. This includes but not limited to: laboratories, diagnostic testing and consultations as needed. Fulfills other department scheduling functions per department procedures and protocols. Proactively manages clinic schedules, including reviewing master schedule and anticipating requirements and changes based on activity levels to create a well-managed operational flow and positive patient experience. Coordinates scheduling of diagnostic testing for patients which include but not limited to sending letters of medical necessity. Assists in clinic with clerical and scheduling needs including filing and collection of supporting documentation for billing. Provides phone coverage as needed. Contacts and distributes messages to medical personnel using a variety of electronic messages including text, voice, and email systems. Reads and responds to email throughout the day. Retrieves and responds to voicemail messages within 24hours per department protocol.Patient Customer Service Utilizes courtesy, compassion, kindness and honesty while interacting with public, patients, and all clinic personnel. Greets patients in a courteous and professional manner. Acts as a single point of contact for patients and caregivers and takes accountability for their patient experience. Provides information and guidance to patients and caregivers regarding all areas of patient care. This includes but not limited to scheduling, paperwork, and follow-up appointments. Works independently under limited supervision, takes initiative, deals effectively with constant change, and willingly accepts responsibility. Completes a financial risk assessment and, as indicated, provides assistance to patient/patient families regarding insurance benefits and alternative funding sources, including referral of complex financial or insurance coverage issues to financial counselors or others, such as a designated admitting representative. Provides estimate of patient liabilities to patients, physicians and insurance companies based on guidelines and/or systems provided by the department, including but not limited to copayment, deductibles, co-insurance, deposits, or prior account balances. Facilitates communication between patient and caregivers, and all members of the care team, including physicians, nurses, lab, etc. Communicates all changes with patient and case information to all involved personnel. Works with various hospital personnel to resolve issues and accommodate patient. Adheres to policies aimed to protect patient confidentiality.Teamwork/Collaboration Demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence. Possesses ability to work independently and in a team setting. Maintains an open line of communication with management and other staff and demonstrates a professional demeanor at all times. Is involved with and keeps abreast of changes within the USC healthcare system.Clinical (If performing MA Duties) Prepares patients for examinations. Obtains and records vital signs. Assists the physician with exams and procedures. Ensures that physician orders for medications and treatments are implemented by the appropriate staff. Records patient information in chart// EHR. Determines patient care needs and directs patients accordingly.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq 1 year Experience preferably as medical assistant or front office duties in a medical office or ambulatory care environment.Req Proven record of dealing with the public in a customer service role.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Must be comfortable with computers and medical terminology. In depth knowledge of all insurance types.Preferred Qualifications: Pref Specialized/technical training Graduate from an approve Medial Assistant Program with Diploma/Certificate (*Required if performing MA Duties)Pref Familiarity with word processing, Microsoft Outlook, GE Centricity Business, Cerner, PBAR, scheduling systems, and navigate the intranet, interpret on-line queries.Pref Knowledge of insurance billing, admitting, or registration experience in a hospital or medical officePref Bilingual is highly desirableRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Pref Basic Life Support (BLS) Healthcare Provider from American Heart Association (*Required if performing MA Duties)The hourly rate range for this position is $22.00 – $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The University of Southern California (USC), founded in 1880, is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students and staff that make the university what it is.Children’s Hospital Los Angeles (CHLA) and the Department of Pediatrics at the Keck School of Medicine (KSOM) of the University of Southern California (USC) seek to recruit an internationally recognized physician leader to serve as Chief for the Division of Pediatric Neurology, ranked #3 on the “America’s Best Children’s Hospitals 2025” survey in Newsweek and #15 in U.S. News & World Report’s annual list for 2024-2025.  The Division Chief reports to the Chair of the Department of Pediatrics and works closely with the other Division Chiefs. CHLA has been affiliated with the Keck School of Medicine of USC since 1932, and the position includes an academic appointment. Candidates should qualify for appointment as Associate Professor or Full Professor. Applicants must have an MD, DO, or MD/PhD or comparable degree and outstanding qualifications in clinical care, education, and research. Applicants must also be board-certified in Neurology with special qualification in Child Neurology.The Division Chief will oversee the clinical, research, and educational activities of the Division, lead recruiting efforts, and ensure career mentoring for Division faculty and fellows. The Division currently has 26 full-time and 5 part-time faculty members, and 91 staff members, as well as an established Neurology Residency Program and Epilepsy Fellowship Program. CHLA serves a diverse patient population of approximately 2.5 million children in LA County and is a major referral center for critically ill infants and children in Southern California. We have a level I Trauma Unit, a level IV NICU, a level IV Epilepsy Monitoring Unit (EMU) and an extensive breadth of subspecialty services. Neurology faculty provide services in both the inpatient and outpatient settings. In addition to the main campus, outpatient services are also provided in the community setting through CHLA Ambulatory Care Centers in Arcadia, Valencia, Encino, Santa Monica and the South Bay.Our Neurological Institute offers multidisciplinary, comprehensive services for disorders and conditions of the brain and mind. The Institute encompasses CHLA’s Divisions of Neurology and Neurosurgery working together with divisions and departments throughout the hospital including Orthopaedics; Plastic and Maxillofacial Surgery; Radiology; Hematology-Oncology; Pathology and Laboratory Medicine; and the Center for Personalized Medicine. The neurosurgery program has one of the largest brain tumor programs in the country, performing 125 brain tumor surgeries annually. It also offers leading-edge surgical treatments in conjunction with the Division of Neurology for epilepsy and movement disorders, utilizing robotic surgery and laser-based interventions.Strong administrative, clinical, research and financial support will be provided, including staff, infrastructure, endowments, and institutional resources. CHLA and USC are equal-opportunity, affirmative-action employers committed to building a vibrant and culturally diverse community of faculty that best reflects the patients and families we serve.The annual base salary range for this position is $318,094-$354,471.  When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Inquiries about the position should be sent to:Alan S. Wayne, MD         Professor of Pediatrics, Medicine and Cancer BiologyChair, Department of Pediatrics, Keck School of Medicine (KSOM) of USCPediatrician-in-Chief and Senior Vice President of Academic AffairsPasadena Guild Chair, CHLAawayne@chla.usc.eduValerie Campana, MBADirector, Academic Affairs, CHLAvcampana@chla.usc.edu

ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIESAccountable to the unit Manager and/or the Director of the department.Adherence to identified nursing standards of practice.Annually demonstrates competence in critical behaviors for assigned area.Displays professional commitment and supports the unit team by promoting unity and teamwork among coworkers by maintaining a positive attitude and positive working relationships.IV competency in IV therapy.Must demonstrate competency in medication administration and knowledge prior to administering medications.Responsible for the planning, directing, implementation, and evaluation of each patient. The implementation of nursing care may be delegated by the RN responsible for the patient to other licensed nursing staff, or may be assigned to unlicensed staff, subject to any limitations to their licensure, certification, level of competency, and/or regulation. The RN will direct care provided by the LVN, CNA, nursing student, and/or logistics technician.Responsible for understanding and participating in the organization-wide Performance Improvement Program through orientation, education, departmental and interdepartmental quality control, performance improvement, and quality planning activities.Demonstrates the IRAISE values in all professional and patient care interactions.Performs other duties as assigned by Manager / Director / Clinical Lead RN.Job RequirementsEducationMinimum (Required)Associate degree in nursingPreferred (Not required)Bachelor’s degree in nursingWork ExperienceMinimum (Required)Possess basic computer skills, requiredPreferred (Not required)A registered nurse with current RN experience in the specific service or department is preferred.Current RN experience in assigned area of Nursing, preferred.One-year acute care experience, preferredLicenses and CertificationsMinimum (Required)A current RN licensure in the State of California is required.ACLS certification required when appropriate.BLS certification requiredNIHSSPay TransparencyThe hourly rate range for this position is $49.86 – $76.69. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.POSITION SUMMARY
A clinically competent, registered, professional nurse who utilizes the nursing process for assessment, planning, implementation, and evaluation to provide safe, therapeutic care to patients. Services provided are for acutely ill patients with medical / surgical diagnoses or maternal child health, which are the primary reasons for admission. Functions as a member of the interdisciplinary and nursing teams; carries out established nursing procedures and performs nursing care for patients with complex, multisystem needs. Demonstrates investment in the overall forward movement of the unit and the organization. Applies good interpersonal and communication process utilizing verbal and non-verbal skills to achieve organizational service goals of customer satisfaction and a positive work environment.

The USC Norris – Clinical Investigations Support Office (CISO) is looking to hire a replacement specimen coordinator for the CISO Lab. This position requires a person with a strong medical background and an interest in clinical research.  This person relates primarily to the study coordinators with whom he/she works as a team and interacts with physicians, peers, and other CISO members.  This person is accountable to the Medical Director, the Associate Director of CISO and to the PIs with whom he/she works.  This person will need to be familiar with and adhere to the laboratory policies and procedures of all hospitals and to CISO policies and SOPs.  The functions included are not restricted to those listed below.Specific Job Functions:Specimen Related Research Protocol Related (task is not listed by importance) Will attend all new protocol start up orientations for trials, in particular those with multiple blood/tumor samples and become familiar with the new and existing trials. Attend weekly clinical staff research meetings. Blood samples/PKs specified for protocols Reads and understands study Lab Manual Provides feedback on new studies regarding the feasibility of collection of specimens. On notification from Study Coordinator, organizes and prepares blood specimen kits or tubes for study patient visit.If CTU visit: Take labels and correct kits/tubes for CTU one day prior to visit.If Clinic visit: Processes (spins), labels, transports and stores study samples at appropriate recommended Lab Manual temperature. Processing may include, but is not limited to, centrifuging, ficoll separation, and magnetic bead-based separation.Picks up samples at CTU or Clinic Lab and sends to sponsor per Lab Manual requirements, i.e., on day of draw or batched. Packs and ships research samples to sponsor, after counting samples and filling out appropriate forms.  Keeps record in research file. Tissue Samples Requests pathology specimens – blocks or slides from Pathology using appropriate SOPs. Ensures correct labeling and submits to sponsor with pathology report and appropriate requisition. Assists with fresh tumor collection and submission per protocol. When a sample is required at time of bone marrow aspirate, is available to attend the procedure and collect the specimen and process as above. Assists in the acquisition of new specimens obtained for the Comprehensive Hematology Tissue Repository (BANK) for consented patient.  This may include the use of FICOLL separation technique and leukophoresis specimens, freezing of samples in aliquots, and maintaining a database of samples stored. Imaging: When necessary, will obtain imaging films per protocol requirement and mail to sponsor.Protocol Administration for Specimen Coordination If patient is being seen at an outside facility, assists in obtaining tissue or treatment records from hospital, lab, or physician and obtains outside laboratory results. On request, will input registration data into CAFE database. General Will observe office etiquette by acting courteously and professionally with fellow staff members. Hospital Interaction: Be familiar with, and comply with, all hospital regulations. Follow Medical Records rules for using EMR and other hospital-based programs.Requirements:                                                                           Medical knowledge is desirable Ability to work independently with minimal supervision Ability to work well with many people and in different disciplines Is accurate with input Will complete online training for Human Subjects Training, HIPAA, GCP and Blood Borne Pathogens courses Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.Preferred QualificationsPreferred Education: Bachelor’s Degree, preferably in the basic sciencesPreferred Experience: Prior experience as a Specimen Coordinator in a clinical trials settingSupervises: N/ASupervises – Nature of WorkPreferred Field of Expertise: Specimen CoordinationSpecial Instructions to ApplicantsApplicant Attachments (Required): Resume and Cover LetterThe hourly rate range for this position is $25.83 – $33.42. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational consideration.Minimum Education: High school or equivalent

Minimum Experience: 1 year

Minimum Field of Expertise: Knowledge of data collection procedures and some experience with proposal preparation and production of technical documents