Research Administrator Jobs

Clinical Instructor or Clinical Assistant Professor of Psychiatry and the Behavioral Sciences (Practitioner) – (Los Angeles, California, United States)

The Department of Psychiatry and the Behavioral Sciences at the Keck School of Medicine of USC is seeking several California licensed mental health therapists with expertise in treating eating disorders and body dysmorphia (PhD/PsyD, LCSW, LMFT) for a behavioral health practice to care for the student body population at USC. We are seeking candidates to join a diverse and dynamic multidisciplinary team who are strongly committed to providing excellent, multiculturally competent, clinical treatment to students. We are seeking candidates who are reflective of our diverse student population and who have strong clinical skills, are familiar with the duties associated with an outpatient clinic within the Keck Medicine of USC medical system, and thrive in a fast-paced, collaborative, collegial, professional environment.This is a full-time clinical faculty position with an academic appointment in the Department of Psychiatry and the Behavioral Sciences at the Keck School of Medicine of USC and clinical service assignment in Psychiatry and Behavioral Health Services (PBHS) at University Park Campus (UPC). A generous benefits package includes: health, dental and vision coverage; significant retirement benefits (USC makes a 10% contribution when you contribute 5%), child care; tuition assistance for the faculty member and their eligible spouse and dependent children; tuition exchange for eligible faculty children; paid professional days; access to free continuing education credits through our Grand Rounds lecture series; generous paid time off and parental leave; life insurance, malpractice coverage, long-term disability coverage, pet insurance, and more, as revised from time to time (more information about benefits can be found here).Description of the Faculty PracticeLocated in a contemporary state-of-the-art facility in the Engemann Student Health Center on USC’s University Park Campus, the practice serves USC students who require outpatient mental and behavioral health services. A multi-disciplinary team comprised of psychiatrists, psychologists, social workers, and case managers will accomplish the practice’s mission of providing access to the highest quality of mental health care for all students. The Eating Disorders Program consists of specialized eating disorder providers with expertise in leading evidence-based treatments for eating and body image disorders.Essential FunctionsReports to clinic/division leadershipConducts initial diagnostic evaluations and biopsychosocial assessments, develops treatment plans, and provides evidence-based, trauma-informed, and multiculturally-affirming psychological interventions to USC students Provides evidence-based individual and group therapy to USC students presenting with eating disorders and body dysmorphia concerns as well as other presenting problemsParticipates in and contributes as a member of the Eating Disorders ProgramEvaluates crisis situations and intervenes appropriatelyProvides after-hours on-call service, as assignedCompletes timely documentation and billing in accordance with to clinic policiesMaintains appropriate clinical records and complies with all relevant regulatory policies and proceduresParticipates in clinical outcome evaluation Collaborates and consults with other mental health and primary care providers involved in the care of the studentParticipates in multidisciplinary case conferences and clinic meetingsAttends and contributes to department and division meetings, fostering clinical objectives and a consultative collegial environmentParticipate in all required peer review, performance evaluation, and merit review processes, as well as quality improvement activitiesMinimum Qualifications: Doctorate in Counseling or Clinical Psychology from an APA-accredited program, or Master’s degree in Social Work or Marriage & Family TherapyLicensed in California. Well-developed clinical skills and experience utilizing evidenced-based interventions for the treatment of mental and behavioral health conditions, including eating disorders and body image concernsEffectively works in a highly diverse, multicultural, and LGBTQIA+ affirmative environmentInterest and skill in an integrated approach to careWillingness and ability to see a high volume of patients and meet departmental productivity standardsAbility to make quick and accurate clinical assessmentsFlexible/comfortable adapting to a new and evolving clinical practicePreferred QualificationsExperience working with university students3 or more years of experience post-licensure treating eating disorders Strong diagnostic skills and knowledge of DSM5Resilient, self-aware, and able to thrive in a fast-paced, dynamic environmentExperience working with issues encountered in late adolescence, including identity issues (e.g., sexual identity, gender identity, racial/ethnic identity, etc.), sexual trauma, and substance use disordersMulticultural competency/humility and trauma-informed approach in working with students of color, students from all economic classes, first-generation students, LGBTQIA+ students, and international studentsExperience and commitment in working with minoritized individualsCommitment to the highest ethical standards of professional practice and to professional integrity Desire to continue to grow as a professional; committed to excellence and lifelong learningStrong communication skillsBilingual or multilingual – Proficiency in Japanese, Farsi, or Mandarin/Cantonese is preferred but not requiredApplication Deadline: Until position is filled.Starting Date: NegotiableThe Department of Psychiatry and the Behavioral Sciences is committed to attracting and nurturing a diverse community dedicated to providing culturally informed, high-quality behavioral healthcare to a multicultural population. Both in our work environment and clinical practice, we embrace diversity across multiple dimensions. We aim to provide a safe, inclusive environment for our faculty, staff, residents, fellows, trainees, volunteers, patients, colleagues, and the multitude of stakeholders with whom we work. Through our clinical services, educational programs, research studies, and policy initiatives, we are committed to addressing health care disparities for historically underserved groups; to combating racism and anti-Blackness at all levels; and to promoting and ensuring social justice.The annual base salary range for this position is $100,000-$146,000.  When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.University DescriptionThe University of Southern California (USC), founded in 1880, is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students and staff that make the university what it is.USC is one of the world’s leading private research universities with approximately 43,000 students from all 50 states and boasts one of the largest international student bodies in the country. USC is located in the heart of Los Angeles, a culturally rich metropolitan city, and is close to both beach and mountains with wonderful outdoor recreation opportunities.  The mild temperatures along with the city’s average of 329 days of sun per year makes Los Angeles a wonderful city to live and work.USC strongly values diversity, equity, and inclusion and is committed to equal opportunity in employment. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. All genders, BIPOC, LGBTQIA+, people with disabilities, veterans, bicultural/multicultural and bilingual/multilingual individuals are encouraged to apply.Application materialsCV, cover letter, and 3 letters of reference from current or former direct supervisors that speak to your competency and suitability for this position.

Senior Audio Visual Manager – (Los Angeles, California, United States)

Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate.From fine dining restaurants to residential dining, USC Hospitality serves thousands of students, athletes, faculty, and staff, as well as our many visitors. Hospitality is one of the six core business units that comprise USC Auxiliary Services and one of the largest employers on campus. We are renowned for our fresh take on self-operated food concepts with restaurants between both campuses. The team at USC Hospitality is led by innovative executive chefs and directors who strive every day to craft nourishing and wholesome alternatives for our hungry Trojan Family and our guests. Students, faculty, staff, and visitors to the Trojan campus count on USC Hospitality to provide a fresh, made-to-order, nourishing meal. Amidst all of the hustle and bustle of student life, our eateries are the ideal social gathering locations to grab a quick bite or enjoy a group meal. We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion.We are seeking an Senior Audio-Visual Manager to join our rapidly growing team.The Opportunity:Our AV team is focused on creating unforgettable experience and providing exceptional customer service to our faculty, staff, students, and guests. You will lead the team to continued excellence in multimedia and audio-visual production. As a Senior Audio-Visual Manager, you will have a team to train, coach, monitor, and manage so that we grow stronger together and as individuals. We seek to exceed all expectations, and expect that this will be a priority for you.The Accountabilities:Manage staff and operations of audio-visual and multimedia services department. Responsible for ordering, procurement, receipt, inventory, maintenance, delivery, and distribution of all audio-visual and multimedia equipment and related materials. Determine equipment needs for specific purposes. Determine pricing of audio-visual and multimedia services, as appropriate.Set goals and objectives for department operations and measure performance against objectives. Recommend changes or enhancements to department operations based on analyses and evaluation.Directly supervise at least tow full-time subordinate staff or equivalent. Recruit, screen, hire, orient, and train staff. Evaluate employee performance and provide guidance and feedback. Counsel, discipline, and/or terminate employees, as needed.Schedule, assign, and prioritize workloads. Set appropriate deadlines. Monitor employee performance on a day-to-day basis. Ensure timely completion of unit’s work. Resolve problems referred by staff and provide technical guidance, as required.Analyze and determine audio-visual and multimedia equipment needs for facility/department. Work with purchasing to determine availability, vendors, costs, etc. Determine priorities for new equipment purchases. Prepare reports and make recommendations regarding department usage of audio-visual and/or multimedia equipment.Coordinate acquisition of audio-visual and multimedia equipment through purchase, rental, loan, etc.Produce regular reports on revenue and/or expenses and forecast budgeting as it relates to audio-visual and multimedia equipment. Control labor costs for special installations and/or events, as appropriate.Develop and enforce standard operating policies and procedures for audio-visual and multimedia equipment usage. Ensure compliance with all applicable rules and regulations regarding maintenance and use of audio-visual and multimedia equipment.Oversee maintenance of equipment, including cleaning and minor repairs, if applicable. Arrange for repairs and schedule preventive maintenance that cannot be performed in-house.Conduct hands-on training for subordinate staff and/or users, as needed.Provide expert troubleshooting and advice on audio-visual and multimedia equipment.Maintain currency on latest products and trends by reading trade publications, attending seminars and trade shows, and developing and maintaining vendor contacts.Develop and implement security related procedures such as office opening and closing routines, recognition of duress signals and key controls. Coordinate security activities with University Public Safety Department. Promote and maintain standards for security conscious awareness and behavior. Maintainknowledge of university’s crime prevention and suppression programs and services. Ensure dissemination of security related information to staff.Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.The Qualifiers:Education: Specialized or technical training.Experience: 2 years.Expertise:Directly related experience with the design, installation, and maintenance of audio-visual and multimedia hardware and software.Ability to manage and prioritize multiple projects successfully.Demonstrated interpersonal, critical thinking, and communication skills.Ability to supervise other employees.Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information, please visit the policy websiteIn addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.What We Prefer:Preferred Education: Bachelor’s Degree.Preferred Experience: 3 year of related experience. Experience supervising, training, and coaching other employees.The Trojan Family Rewards:We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit http://benefits.usc.edu.This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.USC has great minds that transform the world with their talents and research. Will you be one? Join us!FIGHT ON!The annual base salary range for this position is $86,392.46 – $102,844. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Minimum Education: Specialized/technical training, Combined experience/education as substitute for minimum education

Minimum Experience: 2 years

Minimum Field of Expertise: Directly related experience with the design, installation and maintenance of audio-visual and multimedia hardware and software. Ability to manage and prioritize multiple projects successfully. Demonstrated interpersonal, critical thinking and communication skills. Valid CA driver’s license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.

In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.

RN Clinical – Center for Advanced Lung Diseases – Full Time 8 Hour Days (Non-Exempt) (Union) – (Los Angeles, California, United States)

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients. The Registered Nurse is accountable for the coordination of patient care and education to the patient and family in accordance with the standards, policies, and practices in a compassionate, supportive, and therapeutic environment.The Pulmonary RN serves as pulmonary coordinator to work with the Pulmonary and Interventional Pulmonary Physicians and Nurse Practitioner. RN will educate patients on importance of medication compliance, routine periodic lab work and preventative measures. Will also follow up to ensure that all patients are up-to-date on testing, preventative measures, and follow up accordingly. Will also triage patient calls and recognize and report signs and symptoms of complications.Essential Duties:The RN manages the physiological and behavioral functioning combined with psychological and social support as related to the recovery process. The priority of the professional activity is toward the improvement and/or maintenance of this state. The RN classifies the patient’s condition based on physiological, psychological, and social risk morbidity and mortality to predict the amount of work required based on the application of the steps of the professional process. The professional process is composed of six core steps (data collection, data assessment and nursing diagnosis, plan, implementation, evaluation, and patient teaching) used to manage the patient condition for the purpose of the treatment of human responses to actual or potential health problems, with the characteristics of altered functional ability and altered lifestyle, reducing risk of morbidity and mortality, and increasing the opportunity for recovery. The RN demonstrates the knowledge and skills necessary to provide care appropriate to any age-related needs of the patients served on his/her assigned unit. The professional RN practices according to Keck Medicine of USC collaboration principles and demonstrates respectful teamwork and delegation.er assigned unit. The professional RN practices according to USCUH collaboration principles and demonstrates respectful teamwork and delegation.Participates in ongoing Departmental Process Improvement projects.Supports continuous and ongoing customer satisfaction through the hospital wide service excellence standards.Completes initial and annual skills validations.Functions as a patient advocate.Assesses a patient’s knowledge base/understanding of their diagnostic and/or interventional procedure.Plans, with the patient, the course of their testing/treatment in coordination with physician.Assists with the performance of cardiac diagnostic and interventional procedures in the Special Procedures Lab.Provides for continuous evaluation of patient care through the nursing process and patient satisfaction evaluation form.Educates patient/patient’s family about procedure and treatment according to each patient’s individual needs and documents results.Documents accurately, on chart, procedures performed and patient’s tolerance.Provides for own professional growth regarding trends in clinical nursing, equipment and procedures through formal and informal continuing education.Supports continuous and ongoing customer satisfaction through the hospital wide service excellence standards.Completes initial and annual skills validations.Functions as a patient advocate.Assesses a patient’s knowledge base/understanding of their diagnostic and/or interventional procedure.Plans, with the patient, the course of their testing/treatment in coordination with physician.Provides for continuous evaluation of patient care through the nursing process and patient satisfaction evaluation form.Educates patient/patient’s family about procedure and treatment according to each patient’s individual needs and documents results.Documents accurately, on chart, procedures performed and patient’s tolerance.Provides for own professional growth regarding trends in clinical nursing, equipment and procedures through formal and informal continuing education.Orients and instructs other unit personnel.Demonstrates ability to positively influence other’s behavior by serving as a role model.Performs other related duties as assigned.Required Qualifications:Req Bachelor’s degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year Nursing experience prior to application requiredReq Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Req Committed to excellence in patient care and customer service.Req Demonstrates ability to work independently with minimal direction and supervision.Req Experience in data managementPreferred Qualifications:Pref Experience with ambulatory care of a chronic diseaseRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $41.00 – $88.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Chief Revenue Officer – Health System – Full Time 8 Hour Days (Exempt) (Non-Union) – (Alhambra, California, United States)

The Chief Revenue Officer will be responsible for systemic approaches that contribute to the capture, management, and collection of patient service revenue. This position will work closely with the System Chief Financial Officer to establish and implement policies and procedures related to revenue cycle practices. This position will enhance and maintain a properly functioning revenue cycle process. The Chief Revenue Officer is responsible for the monitoring of the revenue cycle process and, along with other revenue cycle stakeholders, the improvement of the revenue cycle process through rate setting, charge capture, managed care negotiations, and cash collections, including but not limited to: maintaining and enhancing the revenue cycle process, including patient accounting, billing, collections, registration, medical records, vendor management, etc. through a cross-department organizational structure. Reviews and develops processes and systems to improve admissions and financial performance and generate cash flow and ensures account information contains accurate and comprehensive data to provide timely billing and optimal reimbursement for services.Essential Duties:Lead all operational, financial, legislative, compliance, programmatic, and personnel activities for Revenue Cycle.Establishes and implements strategies that have long-term impact on business results (5+ years).Accountable for overall revenue cycle, revenue integrity/quality, and ensuring all billing compliance and government regulations are followed.Keep abreast of government regulatory requirements and the rapidly changing reimbursement environment to develop and implement changes to policies and procedures as needed.Plans, develops, and implements new systematic approaches to maximizing revenue and cash flow.Redesigns processes and systems used to set charges, negotiate with third-party payers, bill patients and insurers, file Medicare cost reports and claims, and pursue denied claims and delinquent accounts.Collaborate with executive leadership to identify opportunities for improving cash flow while also developing and executing business plans to maximize revenue cycle performance.Develop performance metrics to measure achievement of revenue cycle performance and financial goals.Ensures the development, implementation of and compliance with appropriate policies and procedures regarding the revenue cycle function across the health system.Coordinate Revenue Cycle activities with clinical and operational stakeholders across the enterprise.Ensures appropriate selection, organization, and leadership for major areas within the organization.Oversees and is responsible for leading internal hospital departments and ensuring staffing levels are optimized across revenue cycle and may include Patient Access (Registration, Patient Financial Services, Referrals and Authorizations), and other areas as assigned.Other duties as assigned. Required Qualifications:Req Bachelor’s degree Finance Bachelor’s degree required in Finance, Business, Health Administration, Public Administration, or related field, and practical knowledge of quantitative analysis techniques.Req 10 years 10 years of progressive healthcare management experience (5 years at a senior/executive level).Req Experience at multi-hospital systems with preference for academic health systems.Req Exceptional business knowledge, general management, and leadership capability to lead business or functional teams.Req Technical and operational capability to define and/or oversee program design in broad area of responsibility.Req Ability to negotiate and compromise, and ability to influence the strategic vision of the organization.Req Strong written and oral communication skills are essential.Req Ability to grasp complex concepts involving contracting and reimbursement relation to AR operations.Req Knowledge of registration, patient accounting, data processing, customer service, California Collection Law, and all insurance billing regulations.Req Effective communication with all customers. Ability to work with varying groups at all levels of the organization.Preferred Qualifications:Pref Master’s degree Master’s degree preferred in Business, Health Administration, Public Administration, or related field with an academic and practical foundation in advanced multi-variate quantitative analysis techniques.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $300,000.00 – $480,000.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Unit Supervisor RN – Emergency Room – Full-Time 12 Hours Days – (Glendale, California, United States)

The Unit Supervisor is the first line manager and leader responsible for the day-to-day oversight of, and efficient, smooth unit operations.  This individual supports the Chief Nursing Officer and department manager and director in providing oversight for and the delivery of safe, high quality patient care; development of staff team; quality improvement and growth of unit services; leadership in planning and collaboration with co-workers and other departments; management of efficient services with meaningful and valuable outcomes. The Unit Supervisor is a proven leader in both clinical and operational areas with an emphasis on the clinical environment. Practices in compliance with regulatory requirements including CMS Conditions of Participation, Title 22, CDPH regulations, DNV-GL/NIAHO standards, etc.Minimum Education: Graduation from Registered Nurse Program
BSN desired (if not upon hire, will obtain within 5 years preferred)

Completion of unit supervisor or management training program preferred

Minimum Experience/Knowledge: 2+ years of clinical experience in Acute Setting preferred
6+ months of Unit Supervisor or Charge Nurse experience preferred

For 6th Floor Med/Surg Employees:
• Two years’ experience with Orthopedic and Medical-Surgical nursing preferred
• Certification in Medical-Surgical, Orthopedic or other specialty preferred
Required License/Certification: California Registered Nurse License
Certification in clinical specialty or management desired

• Surgery: BLS, ACLS
• PACU/SDS/ GI Lab: BLS, ACLS, PALS
• ED: BLS, ACLS, PALS, AB508 (within 30 days of hire), NIHSS (within 30 days of hire), NRP (within 6 months of hire), ENPC (within 12 months of hire),
• L&D/Post-Partum: BLS, ACLS, NRP, Advanced Fetal Monitoring (L & D only and within 6 months of hire)
• NICU: BLS, PALS, NRP
• Nursery: BLS, NRP
• Geropsych: BLS, AB508 (within 30 days of hire)
• ICU/ 5S and 4th Telemetry: BLS, ACLS, NIHSS (within 30 days of hire)
• 6th Med Surg: BLS, ACLS, NIHSS (within 30 days of hire)

BLS, ACLS, PALS, and NRP must be AHA certified.
All certifications must be active effective date of hire/transfer unless otherwise indicated.

As part of Keck Medicine of USC, USC Verdugo Hills Hospital is the only community hospital in the Foothills area of Los Angeles backed by an academic medical center. With its 40-year legacy of personalized care from expert physicians, experienced nurses and a dedicated staff the community has come to know and trust, USC–VHH brings patients the latest medical advancements and 24/7 emergency services. Join this world-class team providing highly-specialized care, up-to-the-minute research and innovative clinical trials.

The hourly rate range for this position is $46 – $76. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

Controls Technician I – (Los Angeles, California, United States)

Capitalizing on over 140 years of history and tradition in downtown Los Angeles, the University of Southern California (USC) is poised to become the preeminent research institution of the 21st century, and we are looking for skilled, motivated professionals to help forge the future of higher education.The USC department of Facilities Planning & Management (FPM): Energy Services is seeking a Building Automation Controls Technician I to join its team.The Work You Will DoThe Building Automation Controls Technician I provides user support for automated energy management systems and applications in buildings and spaces across the university (e.g., HVAC). The role monitors systems for data security, integrity, quality assurance, and conformance to standard procedures while collaborating with others to coordinate system enhancements and maintenance.Key Responsibilities: Maintains equipment (e.g., sensors, thermostats, valves). Commissions, installs and/or terminates various technical controls (e.g., wiring). Assists engineers, fellow technicians, and others with related work.Provides support for building controls/energy management systems. Develops and maintains relationships with relevant stakeholders to understand current/future business needs. Interacts with internal/external customers to refer and resolve problems as assigned. Reviews and analyzes system alarms for appropriate actions and protocols.Documents calls and resolutions in assigned database/systems. Records user calls and problem resolutions in existing computerized maintenance management system. Processes completed work orders and distributes to appropriate staff. Processes completed work orders and distributes to appropriate staff. Reviews and analyzes alarms received on the energy management system for proper action.Stays current with industry best practices and emerging technologies to ensure consistent, reliable services. Builds and maintains strong relationships with customers, partners, and stakeholders by participating in governance boards, councils, and meetings. Participates in other related activities to further understand current and future business needs, and to ensure consistent, reliable service.Attends and/or participates in committee meetings as appropriate/assigned. Promotes an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Code of Ethics.Performs other related duties as required or assigned.Job Qualifications:The ideal candidate for the position of Building Automation Controls Technician I meets the following preferred qualifications:Associate’s degree or professional certificate in Building Automation Systems (BAS), Energy Management Systems (EMS), or related fields2 years of experience in Building Automation and/or Energy ManagementExperience with Building Automation Systems (e.g. Honeywell, Siemens, etc.) and local/state energy benchmarking regulationsFamiliarity with BACnet protocols and BAS controller wiring is a plusTechnical proficiency navigating computer operating systems, BAS software, and related applications, including word processing, spreadsheets, and flowcharts for BAS systemsAll candidates for the position of Building Automation Controls Technician I must meet the following minimum qualifications:High school diploma or equivalent1 year of experience in energy managementKnowledge of building systems such as heating, ventilation, and air conditioning; basic understanding of commercial HVAC controls theory as it applies to building automation and control systems (e.g. Honeywell, Siemens, etc.)Excellent written and oral communication skillsExemplary attention to detailAdvanced judgment, analytical, and decision-making skills, able to work independently with minimal supervisionProficiency with computer operating systems and relevant applications/software (e.g., Windows, Apple, Adobe)Demonstrated interpersonal and critical-thinking skillsAbility to read and interpret technical documents, mechanical drawings, schematic diagrams, blueprints, and measurementsExperience in diverse, collaborative, and high-performing teamsValid CA driver’s license for past 2 years required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice system. For more information, please visit the policy website.In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.The hourly rate range for this position is up to $22.57. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.This position may require on-call and weekend availability as needed. It offers valuable professional experience and development opportunities in cutting-edge building automation technologies, with strong potential for growth.About Facilities Planning and Management (FPM) :FPM is responsible for planning, developing, and maintaining the breadth of the facilities at USC, and is also dedicated to creating a safe environment for our USC community. Woven into every service, safety is of upmost importance. As FPM, this diverse group of innovative and talented professionals provide high quality facilities construction, operations and maintenance services at USC and serve as dedicated stewards of USC and FPM core values. FPM values integrity, excellence, diversity, equity and inclusion, well-being, open communication, and accountability. Come and join the FPM team – a team that works as trusted partners shaping an environment of innovation and excellence.Ready to Make an Impact?We invite you to apply today and join our journey toward innovation and excellence. Help us create transformative learning experiences that prepare students for the future. Submit your resume and application to be a part of our team!The University of Southern California values diversity and is committed to equal opportunity in employment.#LI-BM1Minimum Education: High school or equivalent
Combined experience/education as substitute for minimum education

Minimum Work Experience: 1 year in energy management.
Combined experience/education as substitute for minimum work experience

Minimum Field of Expertise:
Basics of commercial heating, ventilation, and air conditioning (HVAC) control theory as it applies to control
systems. Excellent written and oral communication skills, and an exemplary attention to detail. Advanced judgment, analytical, and decision-making skills, able to work independently with minimal supervision. Knowledge of building systems (e.g., HVAC). Proficiency with computer operating systems and relevant applications/software (e.g., Windows, Apple, Adobe). Demonstrated interpersonal and critical-thinking skills, able to review mechanical drawings, models, systems, and measurements. Experience with diverse, collaborative, and high-performing teams.

GIS Program Specialist – (Los Angeles, California, United States)

Capitalizing on over 140 years of history and tradition in downtown Los Angeles, the University of Southern California (USC) is poised to become the preeminent research institution of the 21st century, and we are looking for skilled, motivated professionals to help forge the future of higher education.The USC department of Facilities Planning & Management (FPM): CAD Services is seeking a GIS Program Specialist to join its team.The Work You Will Do:The GIS Program Specialist will manage and coordinate Geographic Information Systems (GIS) program activities for Facilities Planning and Management units, as well as other university departments. This role will involve planning, developing, and overseeing GIS program procedures, standards, and data collection efforts. You will coordinate the acquisition and management of CAD, GIS, and other related data, software, and hardware systems. The GIS Program Specialist will also research and implement new techniques and applications to improve efficiency, coordination, and project delivery.In this role, you will work closely with engineering services, utility distribution staff, project management teams, and various university stakeholders to document and maintain GIS data related to the university’s utility distribution systems. You will also lead staff and students in field data collection efforts using GPS and UAV technologies and assist in developing and maintaining GIS applications built with ArcGIS extensions and ArcGIS Server.Key Responsibilities: Coordinate data acquisition and file management across multiple organizational levels, ensuring the integrity of GIS, CAD, and related data files. Set-up and conduct field data collection to verify Facility Management Information.Assist in the planning, development, and implementation of short- and long-term strategies for GIS program goals. Coordinate and manage CAD and GIS activities and projects.Manage the maintenance of hardware and software systems and assist in developing GIS applications.Provide GIS & CAD services to support the USC Facilities Planning and Management (FPM) department, while assisting with planning, budgeting, and proposal development.Test and evaluate the effectiveness of GIS program content and recommend modifications as needed.Research client needs and recommend improvements to existing GIS programs or propose new services.Lead, oversee, and mentor staff, student workers, and graduate assistants involved in GIS projects and field data collection.Stay updated on industry developments and maintain an active network of professional contacts.Serve as a resource for program information, coordinate services with other departments, and represent the program on university committees.Perform other related duties as required or assigned.Job Qualifications:The ideal candidate for the position of GIS Program Specialist meets the following preferred qualifications:Master’s degree in Geographical Information Science or Civil Engineering.At least 3 years of relevant professional experience.Expert proficiency in GIS, with experience in using Esri’s suite of tools for Facilities Management and Construction applications, including:ArcGIS Desktop (e.g., ArcMap)ArcGIS Server (for web-based GIS services)ArcGIS Field Apps (e.g., Collector, Survey123, and Field Maps)Cloud Solutions (for cloud-based GIS and data sharing)Esri CityEngine (for 3D modeling and urban planning)Experience with JavaScript, SQL, and Microsoft Internet Information Services is a plus.All candidates for the position of GIS Program Specialist must meet the following minimum qualifications:Bachelor’s degree in Geographical Information Science or Civil Engineering (or equivalent experience/education).At least 2 years of directly related professional experience.Demonstrated experience in creating maps related to Facilities Infrastructure or Construction (e.g., utilities mapping).Advanced proficiency in GIS, with experience using AutoCAD/AutoCAD MAP, ArcGIS Pro, and ArcGIS Online.A valid, unrestricted CA driver’s license (held for the past 2 years).In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.The hourly rate range for this position is $29.04 – $33.03. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.About Facilities Planning and Management (FPM) :FPM is responsible for planning, developing, and maintaining the breadth of the facilities at USC, and is also dedicated to creating a safe environment for our USC community. Woven into every service, safety is of upmost importance. As FPM, this diverse group of innovative and talented professionals provide high quality facilities construction, operations and maintenance services at USC and serve as dedicated stewards of USC and FPM core values. FPM values integrity, excellence, diversity, equity and inclusion, well-being, open communication, and accountability. Come and join the FPM team – a team that works as trusted partners shaping an environment of innovation and excellence.Ready to Make an Impact?If you’re excited about shaping the future of education and joining a high-achieving team, apply today! Help us create transformative learning experiences that prepare students for the future. Submit your resume and application now to be a part of our journey.The University of Southern California values diversity and is committed to equal opportunity in employment.#LI-BM1Minimum Education: Bachelor’s degree
Combined experience/education as substitute for minimum education

Minimum Experience: 2 years

Minimum Field of Expertise: Directly related professional experience in program specialization (e.g., Civil Engineering , GIS).

Sr. Assistant Director, Loans – (Los Angeles, California, United States)

The Office of Financial Aid is seeking a Senior Assistant Director (Loans), which acts as a lead counselor on financial aid procedures, policies and assists in resolving complex issues while serving all student populations with financial aid concerns. Some of the responsibilities for this position include, but are not limited to, the following:Interested candidates must possess strong interpersonal skills with a preference to frequently and effectively interact with diverse audiences. The ability to multi-task and balance department responsibilities, student advisement and outreach programming/events is critical to this position’s success. This is an excellent opportunity for an individual with outstanding communication, critical-thinking, and organizational skills who truly enjoys public interaction and problem solving.This position is based on the USC University Park campus but will also travel to the USC Health Sciences Campus for required meetings, and presentations. The role also requires domestic travel during relevant recruitment and conversion seasons.This position reports to the Associate Director, Loans and is eligible for overtime. The base work schedule is 8:30 am to 5:00 pm Monday – Friday. This is a Hybrid-fixed position and will require regular on-campus presence.- Involves managing tasks and ensuring queues are completed, but does not involve direct supervision of staff- Conducts in-person and virtual entrance and exit loan counseling presentations to continuing students as requested by departments.- Provides outreach support during student orientations for all student populations and programs.- Provides consultative services to students and families about the entire financial aid process.- Assesses need analysis for students requesting additional financial aid resources to determine if additional options exist for individual circumstances. Also reviews student applications for consistency and completeness and verifies accuracy of student and family reported information.-Assists in enhancing the Student Information System (SIS) by reporting known bugs, presenting them to the IT department, and testing solutions to ensure they meet the needs of the Financial Aid Office.- Uses problem-solving skills and exercises independent judgement within established policies and procedures to advise, assist, and solve escalated situations.- Works with colleagues to identify issues and update financial packages including elevating issues for senior leadership funding reviews.- Serves as an expert regarding the financial aid and appeal process on departmental or university committees, as requested.- Advises students regarding tools to assist with financial planning, budgeting, and managing debt.- Assists in developing strategies on improving communication between the Financial Aid Office and the student body (both incoming and continuing) and on influencing student behavior around submission of financial aid materials.- Collaborates with and serves as a liaison for university leaders and other campus partners and departments to address escalations and support various student populations.- Maintains currency on university, state, and federal regulations related to financial aid policies and procedures.Preferred Field of Expertise:- Knowledge of student financial aid programs and need analysis- Knowledge of USC’s SIS computer systemPreferred background should also include:- Student services background, with demonstrated analytical skills- The ability to use independent judgment to make decisions, interpret, and apply a wide range of policies and procedures amid competing priorities- Student counseling experience- Public speaking in a professional capacitySkills: Other:- Analysis- Assessment/evaluation- Communication — written and oral skills- Conflict resolution- Counseling- Interpersonal skills- Interpretation of policies/analyses/trends/etc.- Interviewing- Knowledge of applicable laws/policies/principles/etc.- Organization- Planning- Problem identification and resolutionSkills: Machine:- Adding Machine- Calculator- Computer Network (Department or School)- Computer Network (University)- Personal Computer- Photocopier- Typewriter- Word ProcessorSupervises: Level:- Leads one or more employees performing similar work- May oversee student, temporary and/or casual workersIn addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.The hourly rate range for this position is $28.24 – $32.85. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.#LI-KR1Minimum Education:
– Bachelor’s degree
– Combined experience/education as substitute for minimum education

Minimum Experience:
– 2 years

Knowledge, Skills and Abilities:
– Student financial aid counseling

Patient Access Representative (MA) – LV Nellis Family Medicine Clinic – Full Time 12 Hour Days (Non-Exempt) (Non-Union) – (Las Vegas, Nevada, United States)

The Patient Access Representative/Scheduler must have an in-depth knowledge in all the functions required for patient check-in and out, payment collection and patient medical record management. The PAR or Scheduler will be the first point of contact for all patients providing a consistent superior customer service experience in accordance with the Center’s mission and vision. This position demonstrates excellent customer service techniques, meet and greets patients; answers patient calls; identifies and clarifies patients’ needs and desires and ability to recognize and direct immediate health concerns, confirms patient’s identity and eligibility, obtains required signatures from patients, schedule patients for appointments, and answering patient’s questions. Performs various office and clerical duties. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. In addition to front office tasks, the PAR with MA duties escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, proficient in adult and pediatric immunizations and prepares patient chart with pertinent medical information. Schedules diagnostic tests ordered by the physician as needed. Performs various office and clerical duties. Ensures patient’s right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assigned.Essential Duties:Registration Process /Check In Process 1. Acts as the positive “face” of the Health Center as the main point of contact for participants and families 2. Support center operations by greeting and checking in patients at the front desk, scheduling appointments, and other front desk functions 3. Schedules appointments, confirms patient availability and properly reviews appointment date, time, location, and provider name with caller for accuracy 4. Act as an advocate/liaison for patients and the Health Center and continuum of care as appropriate 5. Answer telephone promptly and in a polite professional manner. Direct calls to other departments as needed. 6. Use sound judgement in handling calls, especially with upset patients. Understanding of when to escalate calls. 7. Maintain all delegated worklists (tasks) through the electronic medical record 8. Effective, efficient, and safe use of equipment. 9. Handles patient requests and questions appropriately 10. Provides benefit plan and eligibility information to participants, providers, unions, employers, and others 11. Adheres to the Culinary Health Center and Keck Medicine of USC NV PC policies and procedures. 12 Performs duties as care coordinator when assigned.Medical Assistant Duties 1. Determines patient care needs and directs patients accordingly. 2. Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flow. 3. Prepares and administers adult and pediatric immunizations according to provider’s orders 4. Prepares patients for examinations. Obtains and records vital signs 5. Ensures health care delivery areas are fully stocked, organized, cleaned, and disinfected. 6. Maintains files and records, oversees equipment and office supply inventory. Photocopies, collates, faxes, distributes, mails, and performs errands. 7. Ensures that physician orders for medications and treatments are implemented by the appropriate staff. 8. Assists the physician with exams and procedures. 9. Records patient information in chart//EHR according to Joint Commission standards. Maintains a professional demeanor. 10. Schedules patient appointments.Performs other duties as assigned.Required Qualifications:Req High School or equivalentReq Specialized/technical training Graduate from an accredited Medical Assistant Diploma/Certificate Program required.Req 0-1 year Experience in an office or ambulatory clinic setting as a Front Office Medical Assistant.Req Knowledgeable and understanding of medical terminology, ability to interview patients and interface with physicians, nurses and other professional staff.Req Knowledgeable in Electronic Health records, and various computer programs such as word, and excel.Req Must have excellent communication skills, including the ability to speak, read and write English/Spanish proficiently.Req Must be comfortable with computers and medical terminology.Preferred Qualifications:Pref 3 years Experience in an office or ambulatory clinic setting as a Front Office Medical Assistant.Required Licenses/Certifications: Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $17.50 – $27.01. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.