Research Administrator Jobs

The University of Southern California (USC), founded in 1880, is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students and staff that make the university what it is.The Keck School of Medicine of USC Department of Pathology is seeking to hire Clinical Instructors of Pathology (Gastrointestinal/Liver) (Fellow) to join its team.  The fellowship is a full-time, one year program.  Fellows are expected to participate in clinical and laboratory research as well as resident and student education.  Training for the fellowship will take place at the Keck School of Medicine, Keck Medical Center of USC and LAC/USC Medical Center.The University of Southern California strongly values diversity and is committed to equal opportunity in employment.  Women and men, and members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply.

The Pharmacist provides comprehensive pharmaceutical care through integrated drug distribution, clinical services and education.Essential Duties:Medication Process Responsibilities • Accurately and timely verifies and checks accuracy of medication orders through Cerner. • Efficiently evaluates patient profile for appropriateness of medication orders (i.e, appropriate dosage based on patient parameters, duplicate therapy, side effect profile, cost-effectiveness and accuracy. • Accurately and efficiently verifies all medications dispensed. ◦ 1= Never accurately or efficiently verifies medications dispensed. ◦ 3= Sometimes accurately and/or efficiently verifies medications dispensed. ◦ 5 = Always accurately and efficiently verifies medications dispensed. • Follows investigational drug procedures. • Maintains oversight of daily pharmacy operations, including supervision of all drug distribution activities and ensures compliance with all sterile compounding regulations. • Maintains oversight of narcotic dispensing, reconciliation and resolving discrepancies. • Ensures compliance of pharmacy policies in accordance with federal, state and local laws and regulations pertaining to the dispensing of drugs and controlled substances. • Recommends and facilitates changes/improvements to pharmacy workflow/operations.Supervises technicians • Actively supervises and coordinates technician responsibilities. • Assists with mentorship and training of pharmacy technicians and pharmacy interns.Teamwork • Maintains strong working relationships and open communication with medical and nursing staff. Information pertaining to pharmaceutical supply availability, drug usage and compatibility, and state and federal regulations pertaining to drug controls, is clearly and consistently communicated to the hospital community. • Willing /able to perform duties outside of normal responsibilities when needed. • Volunteers to assist with sick call coverage, to cover additional shifts, and aids areas of pharmacy in need of additional support.Performs at a high level with minimal supervision. • Independently solves problems, and/or provides solutions when problems arise. (i.e. dealing with drug shortages, sick call coverage, narcotic discrepancies, computer down-time) • Assists with the review and revision of policies and procedures and/or medication order sets for Cerner system.Clinical • Thoroughly completes all patient monitoring profiles. • Makes appropriate therapeutic recommendations in accordance with nationally published guidelines and the hospital formulary. • Participates in pharmacy continuous quality improvement activities. • Participates in pharmacy clinical programs and adheres to therapeutic guidelines, making appropriate recommendations for optimization of patient therapy. • Participates in hospital-established programs for ADR and medication error reporting. • Enforces adherence to hospital formulary, i.e., non-formulary requests filled out. Applies therapeutic interchange policies. • Documents interventions in department-approved clinical documentation system.Education • Trains pharmacists-in-training, including newly hired pharmacists, and residents. • Participates in the precepting and mentoring of pharmacy students and interns. • Provides formal and informal drug education to pharmacy, medical staff, nursing and ancillary services (i.e, Lunch and Learn Topics, Pharmacy capsule submission, Formulary monograph submission)Performs other related duties incidental to the work described herein.Required Qualifications:Req Specialized/technical training Pharm.D degree from an accredited School of PharmacyReq 2 years Hospital or Ambulatory Care experience or completion of a residency program in a Hospital or Ambulatory care setting.Req Organization/time management skills.Req Excellent analytical, problem-solving, planning and evaluation skills.Req Demonstrates ability to effectively work with physicians, staff, and patients.Req Able to function independently and as a member of a team.Req Committed to excellence in patient care and customer service.Preferred Qualifications:Required Licenses/Certifications: Req Registered Pharmacist (CA DCA) Current pharmacy licensure with California State Board of Pharmacy.Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart Association *Required only for Hospital setting (Not required for Off-Site Clinics)The hourly rate range for this position is $70.00 – $115.50. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, .education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Laboratory Assistant is the department’s primary support system and is responsible for procuring blood samples from patients, for preserving the integrity of specimens and for proper transporting, processing and preparation of all samples. Support from Laboratory Assistants also includes clerical functions such as answering telephone inquiries from other departments of the facility, dissemination of laboratory reports and communicating with referral laboratories utilized by the department.Essential Duties:Obtains blood sample specimens by venipuncture or capillary methods in response to requests for testing by clinicians, with appropriate consideration for the age of the patient.Receives and screens specimens with regard to acceptability as defined by established guidelines.Delivers of blood products to Surgery and for the delivery of surgical specimens to the appropriate sections of the Laboratory.Processes, distributes or packages all specimens received (except Anatomic Pathology samples).Responsible for handling all inquiries for lab results, specimen status and general information regarding the Department and it’s functions.Communicates and interacts effectively and professionally with patients, co-workers and guests of the institution, with appropriate consideration for the age of the patient.Adheres to established Hospital and Departmental policies and procedures.Carries out additional clinical and clerical duties to meet the needs of the Department.Maintains professional growth and development. Actively participates in Department’s Quality Improvement program.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate from an accredited Phlebotomy ProgramReq 1 year Experience in Phlebotomy (preferably in an acute care facility setting).Req Computer skills in Microsoft Office programs including Word, Excel, and PowerPointReq Excellent analytical and organizational skillsReq Excellent written and verbal communication skillsPreferred Qualifications:Required Licenses/Certifications: Req Certified Phlebotomy Technician – CPT (CA DPH)Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $23.00 – $39.10. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, .education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Service Desk Agent I is responsible for supporting the end user community at the Keck Medicine of USC hospitals and clinic locations. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and wifi connectivity and other computer related technology.Essential Duties:Act as the point of contact for all IT related issues. Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.Interviews user to collect information about problem and leads user through diagnostic procedures to determine source of error. Demonstrate excellent verbal and written communication skills.Quickly analyze, diagnose and resolve user support issues. Research, isolation, resolution and follow-up for routine user problems, referring more complex problems to supervisor or technical staff.Creating and updating tickets via Footprints ticketing system according to specified priority levels. Follows USC Health Sciences IT problem and ticket tracking procedures.Provides User Account provisioning services, as required by creating and updating user accounts via Active Directory.Install software via Active Directory or System Center Configuration Management (SCCM). Provide remote support via GoToAssist, and SCCM.Provide basic in-house training to Microsoft application suite; Setup and configuring email for multi-platform mobile devices.Assists in the acquisition and installation of personal computers, servers, software, peripheral devices and other necessary equipment.Works collaboratively with other USC Health Sciences IT team members to resolve system problems in a timely fashion.Provide technical and troubleshooting assistance to USC Health Sciences Campus end users, as required.Escalate priority and unresolved issues to leadership in order to resolve quickly and efficiently.Provide superior customer service, training and support to USC Health Sciences Campus end users, as required.Identify and recommend ways to improve processes to USC Health Science’s IT Client Services Team.Adhere to USC Health Science’s IT processes and practices.Ability to assist with training, documenting and provide guidance to IT staff as needed & oversight for global tickets.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq 3 years IT experience.Req 2 years Experience in Desktop and/or Service Desk Support.Req Must demonstrate excellent customer service, written & verbal communication skills.Req Must be able to triage, track & monitor ticket progress per required SLA & follow escalation procedures.Req Must demonstrate ability to learn quickly and adapt to new & changing environments along with the willingness to take on additional responsibilities.Req Must be able to work both independently and cooperatively in a team setting as needed and follow-up towards the successful completion of assigned tasks.Req Must be able to perform duties that include end user support, quickly analyze & diagnose application/system issues, creating & updating user accounts in Active Directory & other systems, performs software installs, PC maintenance and maintain communication for planned & unplanned outages.Preferred Qualifications:Pref Associate’s degree Degree in a related field.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $25.00 – $39.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients. The Registered Nurse is accountable for the coordination of patient care and education to the patient and family in accordance with the standards, policies, and practices in a compassionate, supportive, and therapeutic environment.Essential Duties:Follows policies and procedures; demonstrates ability to access online manuals.Transfers learned scientific knowledge into practical application in applying the Nursing Process.ASSESSMENT Appropriately completes Nursing Assessment upon patient admission, at each shift and with change of condition. Completes patient acuity by 0200/1400 daily.DIAGNOSIS Interprets assessment information and formulates Nursing Diagnoses.PLAN Develops Plans of Care with individualized interventions. Documents expected/projected patient outcomes. Reviews/Revises/Updates Plans of Care daily based on evaluation and interpretation of patient outcomes.INTERVENTION Administers medication and IV therapy appropriately at prescribed intervals. Completes patient care procedures correctly per policy at prescribed intervals. Delegates tasks based on others’ scope of practice and competency. Acts as patient advocate. Manages restraint use per policy Attempts alternative non-restraint measures first. Assures complete MD order per policy. Ensures MD assessment per policy. Assures patient monitoring per policy. Ensures Restraint Audit Form is completed each shift.DOCUMENTATION Documentation is complete and correct on all flow sheets and chart forms: Admission Assessment Pain scale assessment and reassessment before and after intervention Daily flow sheet Restraint flow sheet Diabetes flow sheet Educational flow sheet Kardex Care Plan Risk Assessment & Reassessment upon Fall MAR Equipment & Supplies Intra and Inter Facility Transfer Forms Belonging Tracking Form Ensures orders are transcribed and signed off prior to the end of the shift. Completes 12h/24h chart checksEDUCATION Provides patient/family education as needed Room/unit orientation Plan of Care Identifies knowledge deficits related to diagnoses and care Uses and provides MICROMEDEX information to patients and families.TRANSFER & DISCHARGE Collaborates with Case Manager and/or physician regarding discharge planning. Ensures all transfer paperwork is completed. Ensures belongings are sent with patient.EQUIPMENT Utilizes patient care equipment appropriately and safely according to manufacture guidelines IV pump Feeding pump PCA pump Epidural pump Sequential compression device Wound VAC Heating pad/pumpCOMMUNCATION Communicates effectively with all members of the healthcare team including patient and family: Shift to shift report Physician Rounds Patient/family interactions MDP Rounds Hand-Off reports Facility E-mail Student/New employee/Contract employeeORGANIZATION Manages time effectively. Able to organize and prioritize responsibilities. Takes meal breaks without incurring overtime. Completes shift on time.OBSERVES REGULATORY AGENCY REQUIREMENTS: National Patient Safety Goals Patient identifiers Unapproved abbreviations Universal Protocol (Procedural Time Out) Hand-Off Medication Reconciliation Clinical Alarms Other Hazardous waste management Biohazard Medication Sharps HIPAA OSHA requirements (i.e. no food or drink in clinical areas) JCAHO – continuous survey readiness Critical Values § Write Down § Read Back § Follow up Telephone order § Appropriate § Documented § Signed, Timed and Dated § Stamped § Entered into unit log Maintains safe practice in the work environment § Correct body mechanics § Electrical safety § Infection Control Procedures § Hand WashingMANAGEMENT OF THE CARE OF MEDICAL SURGICAL PATIENTS (6N) Demonstrates the ability to manage patients with THA. (6N) Demonstrates the ability to manage patients with TKA. (6N) Demonstrates the ability to manage patients with spinal surgery (6S) Demonstrates the ability to maintain isolation precautions, respiratory and nutrition care specific to cystic fibrosis patients. (6S) Demonstrates the ability to manage medications and maintain protective isolation precautions for patients with abdominal organ transplants (6S) Institutes safety precautions and skin care for patients with hepatic encephalopathy.MANAGEMENT OF THE CARE OF PATIENTS IN THE INTENSIVE CARE UNIT/S Demonstrates the ability to manage complex critically ill patients. Neurosurgery, thoracic-forgut, gastric bypass, orthopedic. Liver/kidney/pancreas transplants, hepatobiliary. Open heart, heart and lung transplants. Demonstrates the ability to manage advanced therapeutic modalities. Hemodynamic monitoring. Continuous renal replacement therapy (CRRT, CVVHD). Ventriculostomy, intracranial pressure monitoring. Ventricular assist devices, balloon pumps.MANAGEMENT OF THE CARE OF PATIENTS IN THE STEPDOWN/TELEMETRY UNITS Demonstrates the ability to manage high acuity patients requiring specialized monitoring and care. Status post open heart, heart transplant, lung transplant. Status post liver/kidney transplants, orthopedics, hepatobiliary, general surgeries. Status post thoracic-forgut, gastric bypass, neurology, neurosurgery. Demonstrates the ability to manage advanced therapeutic modalities. Ventilator care. Arterial/CVP lines. Ventricular assist devices. Lumbar drains.MANAGEMENT OF THE CARE OF PATIENTS UNDERGOING DIALYSIS TREATMENT Initiates, performs and terminates all dialysis treatments according to policy and dialysis standards of care. Reviews all orders and labs prior to initiating treatments. Informs patient of treatment plan. Completes all documentation completely and according to policy on the dialysis treatment record. Performs all pre-treatment safety checks. Performs appropriate machine maintenance according to dialysis policies and procedures. Checks charts for dialysis orders prior to arriving on the unit with the dialysis equipment. Calls physicians for orders early in the shift when orders for dialysis have been placed, but no treatment orders are written. Completes med/surg dialysis treatments on 3S whenever there are more than 2 med/surg patients scheduled.MANAGEMENT OF THE CARE OF THE PSYCHIATRIC PATIENT Engages patients in therapeutic interactions Maintains therapeutic milieu Assesses and monitors for patient safety including: Contraband assessment upon admission, change of shift and prn. Initiates and participates in treatment planning. Monitors locked doors into and out of the unit. Logs in Visitors and assesses for contraband. Follows patients’ legal status q shift and communicates with Department of Mental Health and other agencies as required Administers psychotropic medications only after proper consent and documentation Initiates and participates in treatment planning. Submit Fire Arms Reporting FormBEHAVIORAL RESTRAINTS Demonstrates de-escalation techniques as an effort to prevent the need for behavioral restraint/seclusion. Applies behavioral restraint/seclusion when appropriate. Continuously monitors patients for safety (or delegates as appropriate). Ensures physician assessment of patient within 1 hour of application of restraint/seclusion and then at least every 8 hours. Obtains physician orders per policy. Notifies Manager of all behavioral restraint incidences. Contacts significant other as allowed by patient. Completes debriefing, with patient if appropriate, after the incident.QUALITY MEASURES § Accurately identifies patient that fit Core Measure criteria § Completes Core Measure Documentation § Identifies and participates in data collection and process improvements related to Nurse Sensitive Quality IndicatorsPROFESSIONAL DEVELOPMENT Participates in professional hospital/nursing activities Relief Charge Nurse Nursing committees/councils Hospital Teams Unit Based Projects Research Published peer review articleBONUS POINTS § Preceptor (5) § Professional Certification (5) § More than 8 Non-mandatory CEH (3) § USCUH Nurse Week Recognition (5) § Monthly Hospital or Unit Spirit Award Winner (1) § Public nursing recognition (3)Performs other related duties as assigned.Required Qualifications:Req Bachelor’s Degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year Acute inpatient hospital experience as RN in United StatesReq Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Req Committed to excellence in patient care and customer service.Req Demonstrates ability to work independently with minimal direction and supervision.Preferred Qualifications:Pref Surgical Units: ICU and Telemetry experience.Pref Infusion Units: ICU experience.Pref Specialty certificationRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart Association *Required for Departments: Intensive Care, Step-down, Telemetry. RNs without prior telemetry or critical care experience will be required to obtain ACLS within 180 days or by the end of orientation, whichever is sooner.Req Crisis Prevention Institute Instructor (CPI) (Psychiatry)Req LPS Certification and Credentialing within 90 days of eligibility (Psychiatry)The hourly rate range for this position is $44.00 – $95.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Under the supervision and guidance of the department leader and/or seasoned analysts, Revenue Cycle Applications Analyst I will work with external vendors, system owners, community partners, contractors, and Keck Medicine leadership to design, develop, implement and make operational revenue cycle information systems including but not limited to PBAR, Siemens MedSeries 4, Cerner, Change Healthcare, nThrive (MedAssets) Suite, Relay Assurance Plus, Visiquate, GE Centricity, PatientKeeper and others. This incumbent will identify and document information technology design specifications based on analysis/assessment of user needs and generate need-gap analyses. This person will use expert knowledge to generate and develop system scope and objective, analyze and evaluate existing or proposed systems and devise or modify procedures to solve problems Using data processing. In addition, the Revenue Cycle Applications Analyst I acts as an application administrator by ensuring data integrity, maintaining system security, extracting, analyzing and transforming data, facilitating user/vendor communication, and managing software upgrades, implementations and/or conversions. The Rev Cycle Application Analyst I also understands the functional workflow and processes of the Departments (s)he supports and maintains system functionality and design in support of workflow efficiency and user/department productivity. The Revenue Cycle Applications Analyst I will also focus primarily on direct customer services while also participating in project related activities. They will also analyze, plan, design, create and maintain simple to intermediate level reports leveraging USC’s various technologies including but not limited to IBM Showcase, QlikView, Cerner Command Language (CCL), OnDemand, and Siemens MedSeries 4 Query/Reports.Essential Duties:Customer Service: Addresses customer questions, concerns, enhancement requests, communicates with customers, handles services problems and tickets politely and efficiently, always available for customers, follows procedures, utilizes problem solving skills, maintains pleasant and professional image. Customers may include both internal department users, vendors, and peers within IS.Technical Skills and Industry Knowledge: Assist and participate in with system activities both project and operational support-related, understands application build, design, and technical infrastructure, maintains knowledge up-to-date, is a technical resource for others, follows technology practices and standards (i.e. ITIL). Knowledgeable of industry best practices, conventions and regulations as well as emerging and evolving technologies.Team Work and Project Management: Helps team leader/manager/director to establish project goals, milestones and procedures, Works on projects throughout the organization, monitors and reports on project task progress, and involved in multiple projects. Manages own work efforts for projects and manages time effectively while assuring attention to details.Reports & Analytics: Generate both standard and ad hoc reports. Ability to design and assist in developing non-standard/custom reports as required.Solution Design and Development: Analyze events, documentation, requirements and needs to design and develop solutions to solve problems and/or meet organization’s needs. Helps formulate scope and objectives. Utilizes critical analytical and problem solving skills to arrive at recommendations and proposes solutions to department leaders.Performance Improvement/Transformation/Innovation: Demonstrates an ongoing understanding of and actively participates in performance improvement activities, identifies and proactively pursues business transformation, uses innovation to enhance/solve current system and business workflow problems. Act as the point of contact for department functions in relationship to implementing and managing responsible systems.Training: Assist in training new staff members on applicable systems/applications. Responsible for working with customer and/or vendors with training on new systems being implemented and rolled out for use in the departments.Other Duties and On-Call: Ability to fulfil On-Call requirements and other duties as assigned.Required Qualifications:Req Associate’s degree Business Administration or related field.Minimum 2 years of relevant business support and/or information technology support experience if no Associate’s degree.Req Some experience in relevant business support and/or information technology support experience highly desired OrReq 2 years Minimum 2 years of relevant business support and/or information technology support experience if no Associate’s degree.Req Familiarity and experience 3M, PBAR, MedSeries4, Change Healthcare, nThrive, Patient Keeper experience, and/or Revenue Cycle experience (Scheduling, Registration, HIM coding & abstracting, Patient Accounting and Billing) a plusReq Healthcare experience in either Ambulatory or Acute Care setting a plusReq Good organization skills with ability to prioritize multiple activities in a rapidly changing environmentReq Strong customer service focusReq Proficient in Microsoft Office (Outlook, Word, Excel, Power Point)Preferred Qualifications:Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $39.00 – $63.95. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Laboratory Assistant is the department’s primary support system and is responsible for procuring blood samples from patients, for preserving the integrity of specimens and for proper transporting, processing and preparation of all samples. Support from Laboratory Assistants also includes clerical functions such as answering telephone inquiries from other departments of the facility, dissemination of laboratory reports and communicating with referral laboratories utilized by the department.Essential Duties:Obtains blood sample specimens by venipuncture or capillary methods in response to requests for testing by clinicians, with appropriate consideration for the age of the patient.Receives and screens specimens with regard to acceptability as defined by established guidelines.Delivers of blood products to Surgery and for the delivery of surgical specimens to the appropriate sections of the Laboratory.Processes, distributes or packages all specimens received (except Anatomic Pathology samples).Responsible for handling all inquiries for lab results, specimen status and general information regarding the Department and it’s functions.Communicates and interacts effectively and professionally with patients, co-workers and guests of the institution, with appropriate consideration for the age of the patient.Adheres to established Hospital and Departmental policies and procedures.Carries out additional clinical and clerical duties to meet the needs of the Department.Maintains professional growth and development. Actively participates in Department’s Quality Improvement program.Performs other duties as assigned.Required Qualifications:Req High school or equivalentReq Specialized/technical training Graduate from an accredited Phlebotomy ProgramReq 1 year Experience in Phlebotomy (preferably in an acute care facility setting).Req Computer skills in Microsoft Office programs including Word, Excel, and PowerPointReq Excellent analytical and organizational skillsReq Excellent written and verbal communication skillsPreferred Qualifications:Required Licenses/Certifications: Req Certified Phlebotomy Technician – CPT (CA DPH)Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $23.00 – $39.10. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, .education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Financial Clearance Specialist III is responsible for ensuring insurance eligibility, benefit verification, and the authorization processes are complete in the time allowed by the insurance companies to prevent denials or penalties. Documenting accurate insurance information and authorization details to optimize reimbursement from both the payer and patient. Maintain strong working knowledge of insurance plans, contract requirements, and resources to facilitate appropriate insurance verification and authorization. Must be able to run eligibility and secure full benefit coverage information (including COBRA when applicable) with insurance companies and employers, confirm all demographic information is correct, and ensure coordination of benefit (COB) and insurance plan codes are accurate. Verify insurance coverage immediately for inpatient and outpatient accounts that are same day and next day add-ons. Determine if pre-certification, pre-authorization or a referral is required for insurance companies and obtain if applicable. Communicate with providers and team regarding out-of-network issues, assess contracted and non-contracted payer issues, and document outcomes and next steps. Determine, communicate, and collect patient liability prior to service and attempt to collect prior balances. Conduct all transactions appropriately and consistently, and complete Medicare Secondary Questionnaire accurately with the patient or patient’s representative. Maintain compliance with HIPAA regulations as it pertains to the insurance processes. Maintain professional development by attending workshops, in-services, and webinars to remain up-to-date on insurance rules and regulations in addition to changes within the industry. Responsible in submitting authorizations for surgery, GI , Imaging chemotherapy, Infusions, invasive and non-invasive procedures, transplants, and all other services as required.Essential Duties:Responsible for obtaining insurance information/verification/authorization to ensure financial clearance of patient accounts. Updates both professional and / or hospital registration systems. Ensure all insurance plans are properly selected in all registration and scheduling information systems. Responsible for calling insurance or use Internet portals to obtain and document: a) Insurance eligibility and benefits, b) Financial responsibility, c) Authorization and / or Pre-Certification as required. (20%)Responsible for understanding and articulating patient’s liability by performing mathematical calculations in understanding out of pocket, co-insurance and deductible calculations. Responsible for full calculations on all Surgery, GI, Chemo/Infusions, Imaging on non and invasive procedures by following the appropriate documentation standard guidelines. (20%)Responsible for contacting Physician office when a patient’s services are denied, re-directed and or when a Peer to Peer is required. Communicate with physician offices regarding proposed admissions, special procedures, outpatient referrals and same day surgeries. (20%)Responsible for submitting authorizations for Surgery, GI, Chemo/Infusions, Imaging on non and invasive procedures. Submits authorizations via the Valor software tool and or websites and follows the appropriate protocol when submitting authorizations. Responsible for clearing assigned worklists in any of the information systems (15%)Responsible for completing Documentation of all authorization information is entered in all appropriate registration fields and follows the approved documentation standard guidelines. Submit pre-certification documentation to third party payers for authorization with correct CPT and ICD coding. Research payer medical policy requirements for treatment authorizations and understand process for submitting pre-certification requests. Follow up for routine requests from the message center are followed up on 3-5 business days consistently. Scan all authorizations into appropriate system under the respective patient accounts and document authorization outcomes in the registration system. (15%)Perform all other duties as assigned. (10%)Required Qualifications:Req High school or equivalent Or GED required.Req 2 years Admitting/ insurance verification experience in a hospital, health plan or Physician office environment.Req Broad experience in financial counseling and co-pay collections.Req Ability to submit authorization and articulate full insurance benefits for Surgery, GI, Imaging, Chemo Therapy, Infusions, and invasive and non- invasive procedures is highly desirable.Req The extended ability to perform mathematical calculations, extensive experience in hospital and medical business office setting.Req Ability to interrupt patient’s insurance coverage, identify services that are not covered benefit and provide clear explanation to patients and providers.Req Strong problem solving customer skills.Req Knowledge of business office procedures.Req Knowledge of medical terminology and coding.Req Knowledge of grammar, spelling, and punctuation to type patient information.Req Must be able to verify insurance and advanced knowledge of both CPT codes and medical terminology.Req Must also be able to understand and interpret patient liability and benefits for HMOs and all payer types.Req Ability to read, understand, and follow oral, and written instructions and establish and maintain effective working relationships with patients, employees, and the public.Req Excellent time management, organizational skills, research/analytical skills, negotiation, communication (written and verbal), and interpersonal skills.Req Capable of reading the policy and procedure manual and understanding information pertaining to specific job duties and the general information for all hospital employees.Preferred Qualifications:Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients. The Registered Nurse is accountable for the coordination of patient care and education to the patient and family in accordance with the standards, policies, and practices in a compassionate, supportive, and therapeutic environment.Essential Duties:Follows policies and procedures; demonstrates ability to access online manuals.Transfers learned scientific knowledge into practical application in applying the Nursing Process.ASSESSMENT Appropriately completes Nursing Assessment upon patient admission, at each shift and with change of condition. Completes patient acuity by 0200/1400 daily.DIAGNOSIS Interprets assessment information and formulates Nursing Diagnoses.PLAN Develops Plans of Care with individualized interventions. Documents expected/projected patient outcomes. Reviews/Revises/Updates Plans of Care daily based on evaluation and interpretation of patient outcomes.INTERVENTION Administers medication and IV therapy appropriately at prescribed intervals. Completes patient care procedures correctly per policy at prescribed intervals. Delegates tasks based on others’ scope of practice and competency. Acts as patient advocate. Manages restraint use per policy Attempts alternative non-restraint measures first. Assures complete MD order per policy. Ensures MD assessment per policy. Assures patient monitoring per policy. Ensures Restraint Audit Form is completed each shift.DOCUMENTATION Documentation is complete and correct on all flow sheets and chart forms: Admission Assessment Pain scale assessment and reassessment before and after intervention Daily flow sheet Restraint flow sheet Diabetes flow sheet Educational flow sheet Kardex Care Plan Risk Assessment & Reassessment upon Fall MAR Equipment & Supplies Intra and Inter Facility Transfer Forms Belonging Tracking Form Ensures orders are transcribed and signed off prior to the end of the shift. Completes 12h/24h chart checksEDUCATION Provides patient/family education as needed Room/unit orientation Plan of Care Identifies knowledge deficits related to diagnoses and care Uses and provides MICROMEDEX information to patients and families.TRANSFER & DISCHARGE Collaborates with Case Manager and/or physician regarding discharge planning. Ensures all transfer paperwork is completed. Ensures belongings are sent with patient.EQUIPMENT Utilizes patient care equipment appropriately and safely according to manufacture guidelines IV pump Feeding pump PCA pump Epidural pump Sequential compression device Wound VAC Heating pad/pumpCOMMUNCATION Communicates effectively with all members of the healthcare team including patient and family: Shift to shift report Physician Rounds Patient/family interactions MDP Rounds Hand-Off reports Facility E-mail Student/New employee/Contract employeeORGANIZATION Manages time effectively. Able to organize and prioritize responsibilities. Takes meal breaks without incurring overtime. Completes shift on time.OBSERVES REGULATORY AGENCY REQUIREMENTS: National Patient Safety Goals Patient identifiers Unapproved abbreviations Universal Protocol (Procedural Time Out) Hand-Off Medication Reconciliation Clinical Alarms Other Hazardous waste management Biohazard Medication Sharps HIPAA OSHA requirements (i.e. no food or drink in clinical areas) JCAHO – continuous survey readiness Critical Values § Write Down § Read Back § Follow up Telephone order § Appropriate § Documented § Signed, Timed and Dated § Stamped § Entered into unit log Maintains safe practice in the work environment § Correct body mechanics § Electrical safety § Infection Control Procedures § Hand WashingMANAGEMENT OF THE CARE OF MEDICAL SURGICAL PATIENTS (6N) Demonstrates the ability to manage patients with THA. (6N) Demonstrates the ability to manage patients with TKA. (6N) Demonstrates the ability to manage patients with spinal surgery (6S) Demonstrates the ability to maintain isolation precautions, respiratory and nutrition care specific to cystic fibrosis patients. (6S) Demonstrates the ability to manage medications and maintain protective isolation precautions for patients with abdominal organ transplants (6S) Institutes safety precautions and skin care for patients with hepatic encephalopathy.MANAGEMENT OF THE CARE OF PATIENTS IN THE INTENSIVE CARE UNIT/S Demonstrates the ability to manage complex critically ill patients. Neurosurgery, thoracic-forgut, gastric bypass, orthopedic. Liver/kidney/pancreas transplants, hepatobiliary. Open heart, heart and lung transplants. Demonstrates the ability to manage advanced therapeutic modalities. Hemodynamic monitoring. Continuous renal replacement therapy (CRRT, CVVHD). Ventriculostomy, intracranial pressure monitoring. Ventricular assist devices, balloon pumps.MANAGEMENT OF THE CARE OF PATIENTS IN THE STEPDOWN/TELEMETRY UNITS Demonstrates the ability to manage high acuity patients requiring specialized monitoring and care. Status post open heart, heart transplant, lung transplant. Status post liver/kidney transplants, orthopedics, hepatobiliary, general surgeries. Status post thoracic-forgut, gastric bypass, neurology, neurosurgery. Demonstrates the ability to manage advanced therapeutic modalities. Ventilator care. Arterial/CVP lines. Ventricular assist devices. Lumbar drains.MANAGEMENT OF THE CARE OF PATIENTS UNDERGOING DIALYSIS TREATMENT Initiates, performs and terminates all dialysis treatments according to policy and dialysis standards of care. Reviews all orders and labs prior to initiating treatments. Informs patient of treatment plan. Completes all documentation completely and according to policy on the dialysis treatment record. Performs all pre-treatment safety checks. Performs appropriate machine maintenance according to dialysis policies and procedures. Checks charts for dialysis orders prior to arriving on the unit with the dialysis equipment. Calls physicians for orders early in the shift when orders for dialysis have been placed, but no treatment orders are written. Completes med/surg dialysis treatments on 3S whenever there are more than 2 med/surg patients scheduled.MANAGEMENT OF THE CARE OF THE PSYCHIATRIC PATIENT Engages patients in therapeutic interactions Maintains therapeutic milieu Assesses and monitors for patient safety including: Contraband assessment upon admission, change of shift and prn. Initiates and participates in treatment planning. Monitors locked doors into and out of the unit. Logs in Visitors and assesses for contraband. Follows patients’ legal status q shift and communicates with Department of Mental Health and other agencies as required Administers psychotropic medications only after proper consent and documentation Initiates and participates in treatment planning. Submit Fire Arms Reporting FormBEHAVIORAL RESTRAINTS Demonstrates de-escalation techniques as an effort to prevent the need for behavioral restraint/seclusion. Applies behavioral restraint/seclusion when appropriate. Continuously monitors patients for safety (or delegates as appropriate). Ensures physician assessment of patient within 1 hour of application of restraint/seclusion and then at least every 8 hours. Obtains physician orders per policy. Notifies Manager of all behavioral restraint incidences. Contacts significant other as allowed by patient. Completes debriefing, with patient if appropriate, after the incident.QUALITY MEASURES § Accurately identifies patient that fit Core Measure criteria § Completes Core Measure Documentation § Identifies and participates in data collection and process improvements related to Nurse Sensitive Quality IndicatorsPROFESSIONAL DEVELOPMENT Participates in professional hospital/nursing activities Relief Charge Nurse Nursing committees/councils Hospital Teams Unit Based Projects Research Published peer review articleBONUS POINTS § Preceptor (5) § Professional Certification (5) § More than 8 Non-mandatory CEH (3) § USCUH Nurse Week Recognition (5) § Monthly Hospital or Unit Spirit Award Winner (1) § Public nursing recognition (3)Performs other related duties as assigned.Required Qualifications:Req Bachelor’s Degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year Acute inpatient hospital experience as RN.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Req Committed to excellence in patient care and customer service.Req Demonstrates ability to work independently with minimal direction and supervision.Preferred Qualifications:Pref Specialty CertificationRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart Association *Required for Departments: Intensive Care, Step-down, Telemetry. RNs without prior telemetry or critical care experience will be required to obtain ACLS within 180 days or by the end of orientation, whichever is sooner.The hourly rate range for this position is $44.00 – $95.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Financial Clearance Specialist is responsible for ensuring insurance eligibility, benefit verification, and the authorization processes are complete in the time allowed by the insurance companies to prevent denials or penalties. Specialists are responsible for documenting accurate insurance information and authorization details to optimize reimbursement from both the payer and patient. The Specialist must maintain strong working knowledge of insurance plans, contract requirements, and resources to facilitate appropriate insurance verification and authorization. Individuals must be able to run eligibility and secure full benefit coverage information (including COBRA when applicable) with insurance companies and employers, confirm all demographic information is correct, and ensure coordination of benefit (COB) and insurance plan codes are accurate. Specialists must verify insurance coverage immediately for inpatient and outpatient accounts that are same day and next day add-ons. Financial Clearance Specialists must determine if pre-certification, pre-authorization or a referral is required for insurance companies and obtain if applicable. The individual will be expected to communicate with providers and team regarding out-of-network issues, assess contracted and non-contracted payer issues, and document outcomes and next steps. Specialists must also determine, communicate, and collect patient liability prior to service and attempt to collect prior balances. Representatives are to conduct all transactions appropriately and consistently, and complete Medicare Secondary Questionnaire accurately with the patient or patient’s representative. Specialists must maintain compliance with HIPAA regulations as it pertains to the insurance processes. Representatives must maintain professional development by attending workshops, in-services, and webinars to remain up-to-date on insurance rules and regulations in addition to changes within the industry. Financial Clearance Specialist I is responsible for submitting authorizations for an ambulatory visit. Must be able to verify insurance and basic knowledge of both CPT codes and medical terminology. Must also be able to understand and interpret patient liability and benefitsEssential Duties:Responsible for obtaining insurance information/verification/authorization to ensure financial clearance of patient accounts. Updates both professional and / or hospital registration systems.Responsible for completing all registration and insurance fields in both professional and / or hospital registration information systemsResponsible for calling insurance or use Internet portals to obtain and document: a) Insurance eligibility and benefits, b) Financial responsibility, c) Authorization and / or Pre-Certification as required.Responsible for calculating patient liability on hospital and professional accounts and communicating/collecting the liability from the patient.Ensure all insurance plans are properly selected in all registration and scheduling information systemsResponsible for clearing assigned worklists in any of the information systems.Communicate with physician offices regarding proposed admissions, special procedures, outpatient referrals and same day surgeries.Responsible for preparing pre-registration on scheduled procedures (i.e. Ancillary, Diagnostic, Surgeries).Contact patients and / or Physician office as needed for additional information.Utilize fax applications as appropriate and perform document imaging as required.Actively obtain written clinical documentation for authorization submissions from Medical/Nursing staff.Submit pre-certification documentation to third party payers for authorization with correct CPT and ICD coding.Research payer medical policy requirements for treatment authorizations and understand process for submitting pre-certification requests.Follow up on outstanding authorization requests and medical documentation requests in a timely manner.Communication with medical/clinical staff and patients on authorization status/outcome and / or with Director on denied or disputed claims.Scan all authorizations into appropriate system under the respective patient accounts and document authorization outcomes in the registration system.Perform all other duties as assigned.Required Qualifications:Req High school or equivalent Or GED required.Req 1 year Experience in a hospital environment with authorization and insurance verification responsibilities.Req Knowledge of business office procedures.Req Knowledge of medical terminology and coding.Req Knowledge of grammar, spelling, and punctuation to type patient information.Req Ability to read, understand, and follow oral, and written instructions and establish and maintain effective working relationships with patients, employees, and the public.Req Excellent time management, organizational skills, research/analytical skills, negotiation, communication (written and verbal), and interpersonal skills. Capable of working assigned shifts, overtime when approved.Req Capable of reading the policy and procedure manual and understanding information pertaining to specific job duties and the general information for all hospital employees.Preferred Qualifications:Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.