Research Administrator Jobs

Financial Clearance Specialist IV – Pre-Arrival – Full Time 8 Hour Days (Non-Exempt) (Non-Union) – (Los Angeles, California, United States)

The Financial Clearance Specialist IV is responsible for ensuring insurance eligibility, benefit verification, and the authorization processes are complete. Documentation of accurate insurance information, knowledge of insurance plans and authorization details to optimize reimbursement from the payer are required. The Financial Specialist IV is responsible for extended understanding of division of financial responsibility to accurately adjudicate Letters of agreement to help streamline the claim management process. By securing the mutually signed Letter of agreement provides legal document that outlines the intent of both parties and will provide the supporting documentation needed for appeals for all non-contracted payers for both Professional and Hospital services. The Specialist IV must maintain strong working knowledge of insurance plans, contract requirements, and resources to facilitate appropriate insurance verification and authorization. Specialist IV must also determine, communicate, and collect patient liability prior to service and attempt to collect prior balances. Specialist IV are to conduct all transactions appropriately and consistently, and complete Medicare Secondary Questionnaire accurately with the patient or patient’s representative. Specialist IV must maintain compliance with HIPAA regulations as it pertains to the insurance processes. Specialist IV must maintain professional development by attending workshops, in-services, and webinars to remain up-to-date on insurance rules and regulations in addition to changes within the industry. Financial Clearance Specialist IV must be proficient in hospital and professional contracted versus non-contract payers including interpretation of language specific to covered services. The specialist must also have an extended understanding of payer DOFR and authorization submission for all service scopes performed in both a hospital and professional settingEssential Duties:Responsible for obtaining insurance information/verification/authorization to ensure financial clearance of patient accounts. Updates hospital registration systems. • Submits authorization and secures Pre Cert as appropriate for all services rendered to non-contracted patients. • Interprets and completes insurance verification process for all types of payers including HMO’s Commercial, Medi Cal and Senior Plans, Medi Cal, Medicare, PPO, POS, EPO, Capitation, Military, Workman Compensation • Confirms that benefits are aligned with appropriate plan code selected in registration systems assuring clean claim. • Follow up for routine requests from the message center are followed up on 3-5 business days consistentlyCompletion and Submission of Letter of Agreements to all Professional and Hospital Non Contracted Payers. • Responsible for verifying each new encounter specific to DOFR to ensure appropriate letter of agreement is secured. • Entry of all communications from Payers and or Physician offices is documented in the registration system as stated in the documentation standard guidelines and Letters of agreement are scanned into Medical Records system as appropriate.Responsible for calling insurance or use Internet portals to obtain and document: a) Insurance eligibility and benefits, b) Financial responsibility, c) Authorization and / or Pre-Certification as required. • Submit authorizations via the Valor software tool and or websites and follows the appropriate protocol when submitting authorizations.Responsible for contacting Physician office when a patient’s services are denied, re-directed and or when a Peer to Peer is required. • Research payer medical policy requirements for treatment authorizations and understand process for submitting pre-certification requests.Documentation of all authorization information is entered in all appropriate registration fields and follows the approved documentation standard guidelines. • Responsible for accurate submission of CPT and ICD 10 coding to at risk payer(s) for authorization. • Research payer medical policy requirements for treatment authorizations and understand process for submitting pre-certification requests. • Scan all authorizations into appropriate system under the respective patient accounts and document authorization outcomes in the registration system.Perform all other duties as assigned.Required Qualifications:Req High school or equivalent Or GED required.Req 3 years Experience in a hospital, health plan or Physician office environmentReq Extensive knowledge of contracted and non-contracted payers, division of financial responsibility.Req Ability to articulate benefit negotiations as required when adjudicating a letter of agreement with a non-contracted payer.Req Proficient in submission of authorization for all service types rendered within a hospital and/or professional setting.Req Knowledge of business office procedures.Req Knowledge of medical terminology and coding.Req Knowledge of grammar, spelling, and punctuation to type patient information.Req Extended understanding of payer DOFR and authorization submission for all service scopes performed in both a hospital and professional setting.Req Ability to read, understand, and follow oral, and written instructions and establish and maintain effective working relationships with patients, employees, and the public.Req Excellent time management, organizational skills, research/analytical skills, negotiation, communication (written and verbal), and interpersonal skills.Req Capable of working assigned shifts, overtime when approved.Req Capable of reading the policy and procedure manual and understanding information pertaining to specific job duties and the general information for all hospital employees.Req Must be able to verify insurance and advanced knowledge of both CPT codes and medical terminology.Req Must also be able to understand and interpret patient liability and benefits for HMOs and all payer types.Req Proficient in interpreting and completing insurance verification process for all types of payers including HMO’s Commercial, Medi Cal and Senior Plans, Medi Cal, Medicare, PPO, POS, EPO, Capitation, Military, Workman Compensation.Preferred Qualifications:Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $25.00 – $39.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Collector, Self Pay – Pre-Arrival – Full Time 8 Hour Days (Non-Exempt) (Non-Union) – (Alhambra, California, United States)

Receive and manage all incoming inquiries from any customer; patient, insurance company, USC employee as walk-ins or via telephone or written correspondence. Documents all activity in the facility’s patient accounting system. Requirements will include being well versed in insurance products, medical group risks, and all governmental programs and benefits structures. Must be knowledgeable of the Financial Assistance Programs and all screening requirements. Contacts and work collaboratively with the financially responsible party with regards to patient liability. Partner to evaluate the ability to meet their obligation and collect monies due to the organization. Able to work with minimal supervision.Essential Duties:Must deliver compassion and respect at all encounters while assisting patients and callers with billing questions and insurance coverage determination on the phone, via email or in person.Responsible for calling/confirming insurance coverage through use Internet portals to obtain and system documentation: a) Insurance eligibility and benefits, b) Financial responsibilityComplete registration fields, document all calls, actions in follow-up system. Confirm/update guarantor, insurance and demographics. Demonstrate ingenuity, self-reliance and resourcefulness. Able to take needed action without direct instructions.Demonstrates ability to deescalate matters – in person or over the phone – providing customers with options to problem solve. Ensure to follow-up timely and embody the USC spirit in all transactions.Responsible for calculating patient liability and cash quotes on hospital and professional accounts and communicating/collecting the liability from the patient.Must deliver consistent and timely communication with clinic offices regarding inquires of cash quote, patient liability and additional insurance related questions.Provide quality service and support to patients and/or client groups. Demonstrate a positive image and perform responsibilities in a professional manner. Ensure that all insurance benefit(s), plan registration, CPT code(s), ICD 10 and all related services provided are accurate; meet the customer’s needs, in a timely manner.Perform all other duties assignedRequired Qualifications:Req High school or equivalentReq 2 years Experience in a high volume organization with strong customer service background.Req Knowledge of collection techniques.Req Effective written and verbal communication skills.Req Excellent customer service skills and telephone etiquette.Req Problem solving skills essential.Req Insurance knowledge and communication with payers.Req Ability to think independently and use good judgment for situations which require initiative and innovation.Req Knowledge of basic office equipment.Req Ability to establish work priorities and prioritize needs to meet required timelines.Req Analytical and problem-solving skills.Req 10 Key by touch and ability to type 45 wpm.Req Basic math calculation skills.Preferred Qualifications:Pref 2 years Experience in hospital or health care setting.Pref Computer literacy, including proficiency in MS Word, Excel and some knowledge of Access (preferred).Pref Understanding of hospital reimbursement methodologies, including DRGs, APGs and standard payment methodology:Pref Knowledge of ICD-9, CPT-4 and HCPC’s coding systemsPref Working knowledge of Medicare, Medicaid and all other third party payment methods:Pref Understanding of contract payer policies and proceduresPref Ability to interpret Managed Care ContractsPref Bilingual English/SpanishRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $22.00 – $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, .education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Clinical Assistant/Associate or Professor of Medicine (Part-Time) Nephrology – (Los Angeles, California, United States)

The University of Southern California (USC), founded in 1880, is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students and staff that make the university what it is.The University of Southern California (USC) Keck School of Medicine Department of Medicine is immediately seeking part-time BE/BC general nephrologist to join the Division of Nephrology and Hypertension.  The USC Health Science Campus includes three hospitals (approximately 1100 beds) and five medical office buildings (an additional five nearby satellite locations), as well as an outpatient surgical center, acute rehabilitation unit and dialysis facilities.  Our multi-specialty practice creates an ideal opportunity for faculty growth and collaboration with colleagues.  Responsibilities of the successful candidate will include: 1) serving as a nephrology attending on inpatient consultation services and outpatient nephrology clinics and dialysis units; 2) fellow, resident and medical student teaching in didactic, ambulatory and inpatient hospital settings; and 3) involvement in research activities in the Division.  Academic rank will be commensurate with experience.  Candidates who already have an active California medical license are preferred.  The USC Department of Medicine offers competitive compensation, a generous benefit package and reasonable call responsibilities.  Interested applicants should send or email their letter of interest and CV to:Susan Gurley, MD PhDAttention : Rachel Limrachel.lim@med.usc.eduBoard Eligible/Board Certified in Nephrology, CA Medical LicenseThe part-time faculty position is non-exempt, with an hourly rate ranging from $137.00–$150.00 per hour. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education or training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerationsUSC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.”

Clinical Instructor or Clinical Assistant Professor of Psychiatry and the Behavioral Sciences (Clinician Educator) – (Los Angeles, California, United States)

The University of Southern California (USC), founded in 1880, is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students and staff that make the university what it is.The Department of Psychiatry and the Behavioral Sciences at the Keck School of Medicine of USC is seeking a licensed mental health therapist (PhD/PsyD, LCSW, LMFT, LPCC) to serve USC students in Counseling and Mental Health as part of our Academic Embedded Counseling Program.Position DescriptionUSC Counseling and Mental Health (CMH) seeks an experienced therapist to join a diverse and dynamic multidisciplinary team who are strongly committed to providing excellent multiculturally competent clinical treatment, and outreach services regarding mental health and wellness to USC students. We are seeking candidates who are reflective of our diverse student population and who have strong clinical skills, are familiar with the duties associated with a university counseling center, and thrive in a fast-paced, collaborative, collegial, professional environment. CMH therapists provide evidence-based, multiculturally and trauma-informed, and  psychological interventions to USC students, including individual treatment, group therapy, routine and urgent intake, triage, case consultation, third party consultation, and after-hours coverage. They may supervise interns and practicum students; present didactic training in seminars for social work, marriage & family therapy, and psychology practicum interns on theories, interventions, or diagnoses; and provide psycho-educational workshops to USC faculty, staff, and students.As part of our campus-wide strategic goal of promoting diversity and inclusion, we are seeking applicants to serve as embedded counselors within USC’s Cultural Centers and academic units. Embedded counselors will establish and maintain service presence within their respective academic unit or cultural center, assess and address stigma and barriers to seeking services, and collaborate with administration, faculty, and staff within the academic unit/cultural center to meet clinical and programmatic needs of students.This is a full-time faculty position with an academic appointment in the Department of Psychiatry and the Behavioral Sciences at the Keck School of Medicine of USC and clinical service assignment in Counseling and Mental Health (CMH) / USC Student Health. A generous benefits package includes: health, dental and vision coverage; significant retirement benefits (USC makes a 10% contribution when you contribute 5%), child care; tuition assistance for the faculty member and their eligible spouse and dependent children; tuition exchange for eligible faculty children; paid professional days; access to free continuing education credits through our Grand Rounds lecture series; generous paid time off and parental leave; life insurance, malpractice coverage, long-term disability coverage, pet insurance, and more, as revised from time to time (more information about benefits can be found here).Description of Counseling and Mental Health (CMH)CMH provides mental health services to students so that they may achieve their academic and personal goals. Services we provide include: individual and group counseling; assessment and referral to other professionals and institutions; crisis intervention (including some after-hours coverage); case management; biofeedback; psychiatric evaluations and medication follow-up; consultation; outreach and prevention; and training and supervision. We are committed to providing quality mental and educational services in accordance with the ethical and legal standards of our profession. We treat all students with compassion, respect and dignity. We advocate for and empower our students in pursuing their goals and personal development.Training is an important function in our center. We are committed to providing professional training opportunities for trainees in psychology, social work, and medicine (i.e. medical students and residents). The entire faculty is involved in our training programs including individual supervision, group supervision, case consults, and/or seminars. The training also includes participating in and promoting self-reflection. Our students benefit from multidisciplinary collaboration and we adopt a bio-psycho-social approach in our work whenever appropriate.We are committed to making the Center a work environment characterized by respect, mutual support, and team work, and the sharing of diverse opinions among our faculty. We value and honor the diversity of the students we serve as well as the diversity of our faculty and the unique contributions of each member. Faculty are committed to ongoing learning, self-awareness, and cultural competency. Job AccountabilitiesProvide evidence-based, multiculturally and trauma-informed,  psychological interventions to USC students, including individual treatment, group therapy, routine and urgent intake, triage, case consultation, third party consultation, and after-hours coverageDocument clinical activities in a timely manner, in accordance with health system and departmental policies and proceduresPresent didactic training in seminars for social work, marriage & family therapy, and psychology practicum interns on theories, interventions, or diagnosesProvide psycho-educational workshops to USC faculty, staff, and studentsMay supervise interns and practicum studentsServe on CMH, Student Health, Department of Psychiatry, KSOM, or other committees as assignedAttend meetings, including administrative meetings, Faculty and Senior Staff meetings, Faculty and Senior Staff Case Consultation meetings, supervision/training meetings, and others, as assignedParticipate in yearly merit review, performance evaluation, and quality improvement activitiesAttend Grand Rounds, Department Matters, and other departmental events and meetings, as assignedOther duties, as assignedMinimum QualificationsMaster’s degree in Social Work, Marriage & Family Therapy, or Counseling, or Doctoral degree in Counseling or Clinical PsychologyLicensed in the state of CaliforniaExperience in short term treatment, including brief psychotherapy, stabilization and referral of serious mental illness, and crisis interventionExperience and comfort in forward-facing outreaches, public speaking engagements, workshops, and multimedia platformsTeam-oriented, communicative, collaborative, responsive, and open to feedbackExperience and comfort managing clinical crises and on-call concernsCompetency in working with all students, including LGBTQ+ students, students of color, students from all economic classes, first generation students, and international studentsSelf-aware, autonomous, and can thrive in fast-paced changing environmentPreferred QualificationsWork experience in college counseling centers, with transitional age youth, and/or with graduate studentsExperience in embedded counseling and/or adjacent community support services, such as creating and facilitating mental health events, promoting outreaches, and conceptualizing community-focused initiativesExperience providing mental health consultations, specifically translating mental health concepts and strategies to the campus communityStrong interest in cultivating community engagement and impactStrong time management skillsCommunicative, collaborative, and adaptableStrong diagnostic skills and knowledge of DSM-5-TRExperience working with issues encountered in early and emerging adulthood, including identity issues (e.g., sexual identity, gender identity, racial/ethnic identity, etc.), sexual trauma, eating disorders, and substance use disordersDemonstrated knowledge, experience, and skills in group process work and trainingExperience providing multiculturally and trauma-informed services in a fast-paced environmentCommitment to the highest ethical standards of professional practice and to professional integrity Desire to continue to grow as a professional and committed to excellence and lifelong learningApplication Deadline: Until position is filled.Starting Date: NegotiableThe annual base salary range for this position is $96,658-$141,139.  When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law.We provide reasonable accommodations to applicants and employees with disabilities.Applicants with questions about access or in need of a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources at (213) 821-8100 or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.To apply, please submit a) CV/Resume, b) Cover letter expressing interest in and fit with the minimum and preferred qualifications, and c) Three [3] letters of recommendation.

Clinical Instructor or Clinical Assistant Professor of Psychiatry and the Behavioral Sciences (Part-Time) – (Los Angeles, California, United States)

The University of Southern California (USC), founded in 1880, is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students and staff that make the university what it is.The Department of Psychiatry and the Behavioral Sciences at the Keck School of Medicine of USC is seeking a licensed mental health therapist (PhD/PsyD, LCSW, LMFT, LPCC) to serve USC students in Counseling and Mental Health as an embedded counselor in USC’s LGBTQ+ Center.Position DescriptionUSC Counseling and Mental Health  (CMH) seeks an experienced therapist to join a diverse and dynamic multidisciplinary team who are strongly committed to providing excellent multiculturally competent clinical treatment, training, and outreach services regarding mental health and wellness to USC students. We are seeking candidates who are reflective of our diverse student population and who have strong clinical skills, are familiar with the duties associated with a university counseling center, and thrive in a fast-paced, collaborative, collegial, professional environment. CMH therapists provide evidence-based, multiculturally and trauma-informed  psychological interventions to USC students, including individual treatment, group therapy, routine and urgent intake, triage, case consultation, third party consultation, and after-hours coverage. They may supervise interns and practicum students; present didactic training in seminars for social work, marriage & family therapy, and psychology practicum interns on theories, interventions, or diagnoses; and provide psycho-educational workshops to USC faculty, staff, and students.We are seeking a part-time therapist to serve as an embedded counselor within USC’s LGBTQ+ Center. In addition to providing services for all eligible USC students, embedded counselors will establish and maintain service presence within their respective cultural center, engage in outreach and prevention efforts, assess and address stigma and barriers to seeking services, and collaborate with administration, faculty, and staff within the cultural center and other relevant campus units to meet clinical and programmatic needs of students.This is a part-time clinical faculty position with an academic appointment in the Department of Psychiatry and the Behavioral Sciences at the Keck School of Medicine of USC and clinical service assignment in Counseling and Mental Health. A generous benefits package includes: health, dental and vision coverage; significant retirement benefits (USC makes a 10% contribution when you contribute 5%), child care; paid professional days; access to free continuing education credits through our Grand Rounds lecture series; generous paid time off and parental leave; life insurance, malpractice coverage, long-term disability coverage, pet insurance, and more, as revised from time to time (more information about benefits can be found here). Description of Counseling and Mental Health (CMH)CMH provides mental health services to students so that they may achieve their academic and personal goals. Services we provide include: individual and group counseling; assessment and referral to other professionals and institutions; crisis intervention (including some after-hours coverage); case management; biofeedback; psychiatric evaluations and medication follow-up; consultation; outreach and prevention; and training and supervision. We are committed to providing quality mental and educational services in accordance with the ethical and legal standards of our profession. We treat all students with compassion, respect and dignity. We advocate for and empower our students in pursuing their goals and personal development.Training is an important function in our center. We are committed to providing professional training opportunities for trainees in psychology, social work, and medicine (i.e. medical students and residents). The entire faculty is involved in our training programs including individual supervision, group supervision, case consults, and/or seminars. The training also includes participating in and promoting self-reflection. Our students benefit from multidisciplinary collaboration and we adopt a bio-psycho-social approach in our work whenever appropriate.We are committed to making the Center a work environment characterized by respect, mutual support, and team work, and the sharing of diverse opinions among our faculty. We value and honor the diversity of the students we serve as well as the diversity of our faculty and the unique contributions of each member. Faculty are committed to ongoing learning, self-awareness, and cultural competency. Job AccountabilitiesProvide evidence-based, multiculturally and trauma-informed psychological interventions to USC students, including individual treatment, group therapy, routine and urgent intake, triage, case consultation, third party consultation, and after-hours coverageDocument clinical activities in a timely manner, in accordance with health system and departmental policies and proceduresPresent didactic training in seminars for social work, marriage & family therapy, and psychology practicum interns on theories, interventions, or diagnosesProvide specialized therapy and outreach services for the LGBT Resource Center by collaborating with center staffProvide psycho-educational workshops to USC faculty, staff, and students.May supervise interns and practicum studentsServe on CMH, Student Health, Department of Psychiatry, KSOM, or other committees as assignedAttend meetings, including administrative meetings, Faculty and Senior Staff meetings, Faculty and Senior Staff Case Consultation meetings, supervision/training meetings, and others, as assignedParticipate in yearly merit review, performance evaluation, and quality improvement activitiesAttend Grand Rounds, Department Matters, and other departmental events and meetings, as assignedOther duties, as assignedMinimum QualificationsMaster’s degree in Social Work, Marriage & Family Therapy, or Counseling, or Doctoral degree in Counseling or Clinical PsychologyLicensed in the state of CaliforniaExperience in short term treatment, including brief psychotherapy, stabilization and referral of serious mental illness, and crisis interventionExperience working with issues encountered in early and emerging adulthood, including identity issues (e.g., sexual identity, gender identity, racial/ethnic identity, etc.), sexual trauma, eating disorders, and substance use disordersExperience and comfort in forward-facing outreaches, public speaking engagements, workshops, and multimedia platformsTeam-oriented, communicative, collaborative, responsive, and open to feedbackExperience and comfort managing clinical crises and on-call concernsCompetency in working with students of diverse sexual and gender identitiesCompetency in working with all students, including LGBTQ+ students, students of color, students from all economic classes, first generation students, and international studentsStrong diagnostic skills and knowledge of DSM-5-TRSelf-aware, autonomous, and can thrive in a fast-paced environmentPreferred QualificationsWork experience in college counseling centers, with transitional age youth, and/or with graduate studentsExperience in embedded counseling and/or adjacent community support services, such as creating and facilitating mental health events, promoting outreaches, and conceptualizing community-focused initiativesExperience providing mental health consultations, specifically translating mental health concepts and strategies to the campus communityStrong interest in cultivating community engagement and impactStrong time management skillsCommunicative, collaborative, and adaptableDemonstrated knowledge, experience, and skills in group process work and trainingCommitment to the highest ethical standards of professional practice and to professional integrity Desire to continue to grow as a professional and committed to excellence and lifelong learningApplication Deadline: Until position is filled.Starting Date: NegotiableThe rate base range for this position is $46.47-$67.86 per hour. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law.We provide reasonable accommodations to applicants and employees with disabilities.Applicants with questions about access or in need of a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources at (213) 821-8100 or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.To apply, please submit a) CV/Resume, b) Cover letter expressing interest in and fit with the minimum and preferred qualifications, and c) Three [3] letters of recommendation.

Assistant/Associate or Professor of Clinical Radiation Oncology – (Los Angeles, California, United States)

The University of Southern California (USC), founded in 1880, is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which comprises the faculty, students and staff that make the university what it is. The Department of Radiation Oncology, Keck School of Medicine of University of Southern California is a robust team of clinicians and basic science/clinical researchers consisting of approximately 14 physician faculty and 9 medical physics faculty. We provide services at multiple hospitals, including Keck Hospital of USC, Norris Comprehensive Cancer Center, Children’s Hospital of Los Angeles, USC Arcadia Hospital, Adventist White Memorial Hospital, Henry Mayo Newall Hospital and up to six community-based clinics when building construction has been completed. The Department has ACR accreditation for USC Norris Cancer Hospital and all of its Keck Medicine of USC regional radiation oncology clinics. The CHLA radiation oncology unit has earned ASTRO APEX accreditation and is part of the USC/Norris Comprehensive Cancer Center, an NCI-designated Comprehensive Cancer Center. The program is a full member of the NRG, NSABP, and GOG. It also participates in clinical trials sponsored by SWOG. Our medical physics faculty are directly involved in ensuring quality and safety for clinical operations, clinical research, and education for a new CAMPEP accredited medical physics residency training program started in 2024. The ACGME accredited medical residency training program is based at LAG medical center. The Department at the USC Norris Comprehensive Cancer Center is equipped with a state-of the art Varian Truebeam STX with BrainLab ExacTrac for high precision monitoring of positioning during treatment, a new Varian Truebeam with HyperArc, and a Trilogy machine. Additional integrated technologies include a new dedicated Siemens CT go.Open.Pro simulator, Varian RPM respiratory gating, and prone breast technique. The HDR brachytherapy program is housed in a dedicated procedural suite with full anesthesia capability, and Bravos HDR brachytherapy unit and is active in GU, GYN, skin cancers with plans to add other disease sites. The Keck Hospital houses a Gamma knife that is being upgraded to the latest Espirit model. An ongoing program in ocular melanoma involves joint faculty from the Roski Eye Institute who treat patients with episcleral plaque brachytherapy. The department’s community-based clinics feature new Varian Truebeam and Halcyon (ring-based gantry) linear accelerators with capabilities for gating, radiosurgery and SBRT.  The USC Pasadena Medical Office Building will house a newly built radiation oncology department and offer outstanding patient convenience and access. The new department features state of the art modalities including Reflexion BGRT and Varian Bravos HDR unit. Our medical physics faculty are fulfilling the tripartite mission for clinical service, research, and education for the department. Our team values are embodied in the acronym Excellence, Teamwork, Compassion and Harmony (ETCH).  Position Summary:The Department of Radiation Oncology at the Keck School of Medicine at the University of Southern California is recruiting board-certified (DABR/DABMP) medical physics faculty at the rank of Assistant Professor, Associate Professor or Full Professor on our Clinical track. It is preferred that the candidate  have a strong publication track record, national service, and teaching record. Evidence of successful program creation and implementation is desirable. The successful candidate will receive an academic appointment after formal Keck School of Medicine committee review of their dossier. The academic rank given must be supported by their academic track record and regional/national reputation.  This position reports to the Chief of Medical Physics and will primarily provide comprehensive clinical medical physics services at Pasadena location and our other sites, along with scholarship development of other faculty, resident trainees, and students at USC/Keck. This position must be flexible to cover other satellite clinics as needed and perform other duties as assigned. The Medical Physicist will be hired primarily for the Pasadena Radiation Oncology site but maybe asked to help at Norris or any of the other community sites as assigned/needed.Duties and Responsibilities: The Medical Physicist ensures that all physics related aspects of treatment delivery, machine performance and quality assurance, and patient quality assurance are within acceptable tolerances to ensure that each treatment matches physician planning intent and can safely be treated.  The Medical Physicist is involved in the radiation oncology radiation safety program. Provides annual report on quality management program of the department. Provides physics consultation with physician or dosimetrist to evaluate feasibility and quality of treatment plans and helps solve difficult planning problems.  Provides technical supervision of therapists as needed and advises on patient setups and treatment delivery as necessary to ensure optimal treatment delivery.  Oversees all delivery of brachytherapy to ensure radiation safety and treatment accuracy. Advises on the use of in-vivo dosimetry for cases when appropriate and performs analysis.  Performs or supervises acceptance testing and commissioning of any new treatment delivery hardware or software and subsequently maintains records of continued maintenance, logs, and performance issues.  Ensures satisfactory resolution of any equipment faults by service personnel. Provides educational support to radiation oncologist residents, medical school students, and other students. Performs original research with the goal of presenting and/or publishing such work.Primary medical physicist working full-time on-site at the Pasadena Medical Office Building leading, overseeing, and establishing the clinical physics operations and standards of the radiation oncology practice in collaboration with Keck Medicine Hospital administration. Minimum Qualifications:ABR/ABMP Board Certified and California TCP registration eligible. Assistant Professor, Associate Professor or Full Professor rank eligibility. 2+ years clinical practice experience in academic setting post residency training, preferably with leadership and education experiences, and research. Preferred Qualifications:Prior clinical medical physics experience in brachytherapy services Demonstrated national and international reputation in scholarship, education/mentoring commensurate with the rank of academic appointment.  Demonstrated outstanding communication and teamwork skills  Interest in leading and/or expanding a medical physics mentorship program within the department of radiation oncology.   We offer a highly competitive salary package with excellent benefits (https://employees.usc.edu/benefits-perks/). Compensation will be commensurate with experience and qualifications.  The annual base salary range for this position is $195,000 – $345,000. You may also be eligible for incentive compensation as defined by your department. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.  USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law.We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or in need of a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources at (213) 821-8100 or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law. 

Patient Access Liaison I – Access Center – Full Time 8 Hour Rotating Shift (Non-Exempt) (Union) – (Alhambra, California, United States)

Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison I may schedule and confirm initial and follow-up medical appointments as needed.Essential Duties:1. Demonstrates competency in the quality of work and knowledge of a Patient Access Representative.2. Strives for first call resolution and demonstrates high level of customer service.3. Maintains warm, courteous and professional behavior in accordance with the USC/Keck customer service standards while interacting with contacts, both internal and external.4. Maintains consistent accuracy in all tasks associated with job role and tasks and responsibilities daily.5. Exhibits collegial and professional demeanor in all interactions.6. Contributes effectively as a productive team member to the Patient Access Center and USC/Keck.7. Follows USC/Keck Communications standard and policy.8. Accepts alternate assignments to any area within the organization as assigned by Management.9. Expected to work from home as/when organizationally deployed, following the departmentally established guidelines and expectations for remote work.10. Other duties as assigned11. May verify insurance as needed12. May page physicians as dictated by internal procedures, correctly, professionally and in a timely manner.13. May perform follow up check with all open pages while on shift and before leaving shift.14. Assists with staff and patient concerns courteously and professionally.15. Answers, screens and directs incoming and outgoing telephone calls, electronic messages, omnichannel contacts and other web-based communications using the organizational communications management system. Transfers telephone calls to the appropriate department or medical personnel.16. Processes messages following departmental procedure and ensuring compliance with HIPAA regulations.17. Assists with staff and patient concerns courteously and professionally.18. Utilizes organizationally defined systems to perform patient communication.19. May perform scheduling functions, to include scheduling, rescheduling appointments, cancelations and confirmations.20. Using USC/Keck defined guidelines, and at their discretion, may carry out Service Recovery activity, and/or escalate to any Level 3/Lead or Supervisor within the Patient Access Center.Required Qualifications:Req High school or equivalentReq 2 years Minimum 2 years of experience working in a customer service department/ environment or 1 year in healthcare or some combination thereof.Req Demonstrated interpersonal skills.Req Ability to multi-task.Req Excellent verbal and written communication skills.Preferred Qualifications:Pref Associate’s degree Associates’ or Bachelors’ degree in healthcare, business or operations field strongly preferred.Pref Specialized/technical training Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant.Pref Knowledge of HIPPA compliance and various health insurance types.Pref Knowledge of medical terminology.Pref Demonstrated knowledge of high-level computer literacy with practice management scheduling systems preferred.Pref Bilingual: Spanish, Chinese and other languages preferred.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $21.00 – $33.15. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Patient Access Representative – Downtown Clinic – Full Time 8 Hour Days (Non-Exempt) (Union) – (Los Angeles, California, United States)

The Patient Access Representative assists patients with the check-in/arrival. Has in depth knowledge in all processes of the reception front desk and arrival process. Works with physicians on coordinating new patients for their individual schedules, assist new patients in collecting all medical records and history. He/She will schedule new patients with physician who specializes in care type and prepares new patient chart for physician review. Responsible for providing insurance information to Financial Counselor Representative for verification.The Patient Access Representative (Liaisons) will provide medical records/clerical support and duties to the assigned area(s) including but not limited to: maintain confidentiality of medical records, management of all medical records/scanning into the electronic health record, registration of patients, point of service payment collections, coordination of outside patient medical records, and effective management of patient communication and scheduling. Create, prep and retrieve patient charts. Various duties such as filing, copying, and answering customer calls. Other duties as assigned.Essential Duties:Generate a patient MRN (Medical Record Number)and is adept at utilizing the MRN checker.Patient identifier is “Name and date of birth” to assure you are registering the correct patient.Demonstrates ability to maintain confidentiality of patient information.Determine if the patients insurance is contracted with USC.Edit insurance information as appropriate.Resolve all GE Centricity Alerts.Assure all documents are obtained signed and scanned or available in the EMR a. Insurance Card b. Identification Card c. Condition of Service – hospital document d. Financial Responsibility- Physician document e. Notice of Privacy Practices-Obtain patient demographics confirm all are current and correct in both hospital and physician systems.Utilize appropriate a. Financial Class b. Plan Id’s c. Service Code d. Patient typeAbility to verify and comprehend insurance benefits via: a. Contacting insurance companies directly b. Electronic verification system (Ecommerce or Passport or direct insurance websites) c. Ensure effective dates and co-pays are documented in registration systemsIn Physician System Utilize appropriate a. FCS b. Alternate InsuranceAssuring authorizations are in place as specified by patients carrierCustomer service skills: a. Phone etiquette b. Scripting as provided by supervisor/management c. Escort patients as needed d. Professional conduct when speaking to patients and co-workers and PhysiciansAbility to request patient financial liabilities (Co-pay outstanding balances)Follow and adhere dress code attendance policy’s provided by Human ResourcesAssist Supervisor as needed with special projects and other duties as assigned a. Scheduling b. Break and or Lunch coverage c. Check out d. Any other duties assigned by your supervisorBalances cash drawer to Batch.Closes out batches.Prepare bank deposit for Physician practice.Performs other duties as assigned.Required Qualifications:Req High school or equivalent Or equivalent evidence in file required.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Must be comfortable with computers and medical terminology.Req In depth knowledge of Cerner, most insurance types, and basic computer programs.Req Demonstrate excellent customer service behavior.Preferred Qualifications:Pref 6 months Experience in an office, customer service, or ambulatory clinic setting strongly preferred.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $21.00 – $33.15. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Adjunct Professor of Finance and Business Economics – (Los Angeles, California, United States)

The Finance and Business Economics (FBE) Department in the Marshall School of Business invites applications for a part-time faculty (non-tenure-track) position for AY 2025-2026.USC defines two categories of appointment for faculty working less than fulltime.  These are “adjunct” and “part-time.”  The difference in the categories is primarily based on the nature of a faculty member’s professional work outside of teaching at USC.Definition of Adjunct Faculty  USC reserves the “Adjunct Faculty” appointment for faculty teaching less than full-time at USC, who are employed full-time in a primary profession or career elsewhere. Adjunct faculty typically teach only one course per year but, in exceptional cases, may teach one course per semester, if approved by the dean. For example, a full-time freelance artist, a lawyer employed full-time at a firm, a pharmacist employed full-time by a pharmacy, or a consultant/entrepreneur/CFO who teaches 1-2 classes a year for USC would be considered an adjunct faculty member.   A retired person who considers themselves fully retired, but teaches 1-2 classes a year for USC, could be considered Adjunct Faculty or Part-time Faculty. Definition of Part-time Faculty  USC reserves the “Part-time Faculty” appointment for faculty teaching less than full-time who are not employed full-time in a primary position or career elsewhere. For example, a therapist with a part-time private practice, a musician who books performances on what they consider to be a part-time basis, a biologist who has a part-time job in a lab, or someone retired from a career who teaches less than full-time at USC could be considered “Part-time Faculty.”  Part-time Faculty under this definition may teach a maximum of 3 courses per semester, and we hope to limit that to 2 courses per semester as full-time faculty numbers increase.Areas of anticipated teaching needs include risk management and insurance.    Preferred qualifications for non-tenure track and part-time positions include an advanced degree (Ph.D., J.D., Master’s in business administration, etc.), manager or executive-level experience in the risk management and/or insurance industry, and relevant experience teaching at the college/university level.Qualified candidates should submit on-line a letter of application and a resume or CV.  Please indicate in letter any preferences or limitations for teaching evening courses, daytime courses, on-campus courses, and online courses.USC Marshall is renowned for its high-ranking undergraduate, graduate, international and executive education programs, an exceptional faculty engaged in leading-edge research, a diverse and creative student body, and a commitment to technological advancement. The research productivity of Marshall’s 200 full-time faculty ranks among the top 15 business schools in the world.The University of Southern California (USC), founded in 1880, is located in the heart of downtown Los Angeles and is the largest private employer in the city.  As an employee of USC, you will be part of a world-class research university and a member of the “Trojan Family.”The per course salary range for this position is $7,500-$19,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.USC is an equal opportunity, affirmative action employer, proudly pluralistic and firmly committed to providing equal opportunity for outstanding persons of every race, gender, creed, and background. USC is building a diverse faculty that embraces a range of disciplinary traditions. The University will consider all candidates for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8000, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.  For more information about the Marshall School of Business at the University of Southern California, please go to: http://www.marshall.usc.edu

Adjunct Professor of Accounting – (Los Angeles, California, United States)

The Leventhal School of Accounting in the Marshall School of Business is accepting applications for part-time, non-tenure track faculty positions for the 2025-2026 academic year.USC defines two categories of appointment for faculty working less than fulltime.  These are “adjunct” and “part-time.”  The difference in the categories is primarily based on the nature of a faculty member’s professional work outside of teaching at USC.Definition of Adjunct Faculty  USC reserves the “Adjunct Faculty” appointment for faculty teaching less than full-time at USC, who are employed full-time in a primary profession or career elsewhere. Adjunct faculty typically teach only one course per year but, in exceptional cases, may teach one course per semester, if approved by the dean. For example, a full-time freelance artist, a lawyer employed full-time at a firm, a pharmacist employed full-time by a pharmacy, or a consultant/entrepreneur/CFO who teaches 1-2 classes a year for USC would be considered an adjunct faculty member. A retired person who considers themselves fully retired, but teaches 1-2 classes a year for USC, could be considered Adjunct Faculty or Part-time Faculty. Definition of Part-time Faculty  USC reserves the “Part-time Faculty” appointment for faculty teaching less than full-time who are not employed full-time in a primary position or career elsewhere. For example, a therapist with a part-time private practice, a musician who books performances on what they consider to be a part-time basis, a biologist who has a part-time job in a lab, or someone retired from a career who teaches less than full-time at USC could be considered “Part-time Faculty.” Part-time Faculty under this definition may teach a maximum of 3 courses per semester, and we hope to limit that to 2 courses per semester as full-time faculty numbers increase.Areas of anticipated teaching needs include Financial Accounting and Reporting, Managerial or Cost Accounting, and Taxation.    Preferred qualifications for non-tenure track and part-time positions include an advanced degree (Ph.D., J.D., Master’s in accounting, finance, or business administration, etc.), manager or executive-level experience in public accounting and/or private industry, and relevant experience teaching at the college/university level. Current CPA or CMA licensure is favorably considered, as are the CFA charter or other relevant professional accreditations. Preference may be given to applicants who have completed the AACSB Bridge Program (http://aacsb.edu/bridge). Qualified candidates should submit on-line a letter of application and a resume or CV.  Please indicate in letter any preferences or limitations for teaching evening courses, daytime courses, on-campus courses, and online courses.The USC Leventhal School of Accounting is a top-ranked accounting school with outstanding undergraduate, masters, and PhD programs.  We have exceptional faculty, diverse and creative students, and dedicated staff, committed to academic excellence and achievement.  USC Marshall is renowned for its high-ranking undergraduate, graduate, international and executive education programs, an exceptional faculty engaged in leading-edge research, a diverse and creative student body, and a commitment to technological advancement. The research productivity of Marshall’s 200 full-time faculty ranks among the top 15 business schools in the world.The University of Southern California (USC), founded in 1880, is located in the heart of downtown Los Angeles and is the largest private employer in the city. As an employee of USC, you will be part of a world-class research university and a member of the “Trojan Family.”The per course salary range for this position is $7,500-$19,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.USC is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law.We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8000, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.