Assists with data collection for a project or study and assists with research center or project administrative functions.Minimum Education: High school or equivalent
Minimum Experience: 1 year
Minimum Field of Expertise: Knowledge of data collection procedures and some experience with proposal preparation and production of technical documents
The Content Developer plays a key role in supporting the Solution Center team by developing user guides and other content that outlines HR policy, transactions, etc. This role is responsible for distilling complex HR topics into easy-to-understand information for a spectrum of audiences of all levels. The Content Developer proactively seeks feedback on their work and adapts their activities and behaviors in real time in response to feedback. This role is also responsible for analyzing the effectiveness of copy to convey the intended message. This role will help enable USC’s vision while championing USC’s culture and values.Minimum Qualifications The candidate for the position of Content Developer must meet the following qualifications:Extensive applicable experience in employee or internal corporate communications.Three or more years of experience in one or more of the following fields: communications, content development or writing and editing.Knowledge of the fundamentals of writing, grammar, syntax, punctuation, and AP style. Familiarity working with style guides. Ability to tailor content and branding to fit the audience and message. Ability to provide timely and helpful information. Ability to build, deliver, and adapt solutions that consistently meets customer expectations.Clear understanding of multichannel communication platforms.Sense of design and typography.Ability to work with stakeholders to gather information and distill into knowledge content.Strong written and verbal communications skills.Strong organizational skills, analytical skills, and the ability to think strategically and creatively.Team-oriented self-starter with the ability to work independently and proactively.Ability to provide support and guidance as needed on projects.Ability to exercise discretion with confidential information.Ability to provide detailed information and summaries to peers and supervisors.Experience with Microsoft Office tools and content management systems.Design experience creating assets for digital environments (WordPress, social, search and display advertising, etc.) including HTML and CSS, Adobe Creative Suite, etc.Preferred Qualifications The ideal candidate for the position of Content Developer has the following qualifications:Bachelor’s degree in communications, journalism, English, or another related field.Five or more years of experience in one or more of the following fields: communications, content development or writing and editing.Experience in one or more of the following fields: higher education, human resources, solution delivery centers.Excellent interpersonal skills, emotional intelligence, and relationship-building abilities.Ability to manage concurrent projects, prioritize competing assignments, and work under pressure with tight deadlines and frequent interruptions.Ability to exercise sound judgment in making decisions with minimal supervision.Ability to produce quality copy on a tight schedule with competing priorities.Knowledge of human resources functions and services and solution delivery organizations. Comfortable with communications technology and complex environments. Design experience with Adobe tools such as Illustrator, Photoshop, InDesign, etc.Job Responsibilities The candidate for the position of Content Developer will be responsible for:Possessing a broad range of knowledge about HR functions, services, and customers to develop user-friendly HR materials for stakeholders at a variety of levels. Distilling complex HR policies, internal and external processes, and procedures into easy-to-understand copy. Working with subject matter experts to collect key HR information and transform it into audience-based quick reference guides, FAQs, etc.Creating, maintaining, and continually improving solution center self-help materials and copy and delivery approaches to enable the solution center to be most effective. Streamlining the way content is accessed so audiences could access HR information easily when they need it. Building and actively maintaining relationships with stakeholders to accurately tailor content to needs and priorities.Learning from data trends to gain insights into customer needs, adjusting and adapting content to continually optimize adoption and effectiveness. Consistently meeting deadlines for content while balancing priority projects and activities. Anticipating future customer needs based on discussions with HR knowledge experts and business strategy. Understanding different audiences and catering content based on their varying needs.Developing content for websites, FAQs, knowledge guides, and other communication vehicles necessary to support the dissemination of HR related content for the Solution Center.Working closely with business, technical, and support stakeholders to define and align knowledge improvement solutions and priorities. Proactively seeking feedback from peers, superiors, and customers. Adapting activities, behaviors and demeanor in real time in response to feedback. Analyzing the effectiveness of copy to convey the intended message and continuously improve writing based on feedback.Effectively using standard tools and methods including style guides to deliver work day-to-day. Working well independently and as a team to conduct self and peer reviews and check for quality and accuracy of content. Asking questions to analyze problems and improve understanding. Always exhibiting character and integrity in decision-making. Promoting an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Code of Ethics.Adjusting priorities based on organizational needs. Demonstrating, through words, actions, and ideas, alignment to USC’s strategic plan and the HR organization’s strategic plan.Performing other related responsibilities as requested and when necessary. The university reserves the right to add or change duties at any time.Please note that this is a two-year fixed term position.Compensation and BenefitsThe budgeted hourly range for this position is $34.35 per hour. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.To support faculty and staff well-being, USC provides benefits-eligible employees with a broad range of benefits and perks to help protect their and their dependents’ health, wealth, and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USC’s comprehensive benefits here.Minimum Education: Bachelor’s degree
Additional Education Requirements Combined experience/education as substitute for minimum education
Minimum Experience: 3 years in communications, content development and writing/editing in employee/internal corporate communications.
Minimum Skills: Extensive applicable experience in employee and/or internal corporate communications. Demonstrated design/typography experience. Proven knowledge of writing and editing fundamentals and Associated Press style. Ability to tailor content to fit targeted audiences with a clear, demonstrated understanding of multichannel communication platforms. Experience with design software/tools (e.g., HTML, CSS, Adobe Creative Suite) creating assets for digital environments (e.g., WordPress, social media, search and display advertising). Excellent written and oral communication skills, able to provide detailed information and summaries to peers and supervisors, exercising discretion with confidential information. Ability to build and deliver solutions that consistently meet customer expectations. Demonstrated organizational, analytical and problem-solving skills. Ability to proactively, independently, strategically and creatively make decisions. Demonstrated interpersonal skills to provide support and guidance as needed. Experience with Microsoft Office and content management systems.
Preferred Education: Bachelor’s degree In Communication Or Journalism Or English Or in related field(s)
Preferred Experience: 5 years in communications, content development and writing/editing in employee/internal corporate communications.
Preferred Skills: Experience speechwriting for executives and senior leaders. Experience in higher education, and knowledge of human resources functions and services. Excellent interpersonal skills, emotional intelligence, and relationship-building abilities. Demonstrated project management, problem-solving and organizational skills, able to effectively manage numerous priorities, deadlines and necessary resources simultaneously and in a timely manner. Ability to produce quality copy on tight schedules.
From fine dining restaurants to residential dining, USC Hospitality serves thousands of students, athletes, faculty, and staff, as well as our many visitors. Hospitality is one of the six core business units that comprise USC Auxiliary Services and one of the largest employers on campus. We are renowned for our fresh take on self-operated food concepts with restaurants between both campuses. The team at USC Hospitality is led by innovative executive chefs and directors who strive every day to craft nourishing and wholesome alternatives for our hungry Trojan Family and our guests. Students, faculty, staff, and visitors to the Trojan campus count on USC Hospitality to provide a fresh, made-to-order, nourishing meal. Amidst all of the hustle and bustle of student life, our eateries are the ideal social gathering locations to grab a quick bite or enjoy a group meal. We are driven to succeed by our commitment to uphold our unifying values.We are seeking a Steward to join our rapidly growing team.The Opportunity:Are you energetic and enthusiastic about providing exceptional customer service? Then this is the job for you! As a Steward, you will have the opportunity to make a significant impact on the guest experience and the quality of service that will be extended to guests, students, faculty and staff on a daily basis. The Steward primarily performs daily maintenance duties and maintains the cleanliness of the dining facility, both front and back of the house. As a member of our team, you will be responsible for ensuring that our high sanitation standards are maintained and our residents’ needs are met.The Accountabilities:Provides customer services to faculty, staff, students and guestsMaintain cleanliness of facilities, equipment, tools, utensils, etc., including floor waxing, floor scrubbing and carpet cleaning. Perform safe handling procedures for all chemicals related to job duties.Maintain perpetual inventories of maintenance supplies under the supervision of management.Perform general maintenance work.Assist in kitchen sanitation program. Comply with standard food handling and sanitation procedures.Adhere to department service standards and to all health, safety and University rules and regulations.Attend and participate in meetings as required.Report to station, ready to work at the time work assignment is scheduled to begin.Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.The Qualifiers:Minimum Education: High School Diploma not required.Minimum Experience: 0 – 6 months.Minimum Field of Expertise:Demonstrated customer service experienceExperience working in a fast paced environmentKnowledge of all cleaning methods, materials and equipmentKnowledge of the operation of all mechanical equipmentKnowledge of general maintenance repair workAbility to effectively communicate in EnglishAbility to lift up to 75 lbs.Valid CA driver’s license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.What We Prefer:Preferred Education: High School of equivalent.Preferred Experience: 1 year in a restaurant/high volume banquet and catering operation.The Trojan Family Rewards:We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information, please visit http://benefits.usc.edu.This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!USC has great minds that transform the world with their talents and research. Will you be one? Join us!FIGHT ON!The hourly rate for this position is $25.50. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Minimum Education: Less than high school
Minimum Experience: 0 – 6 months
Minimum Field of Expertise: Demonstrated customer service experience. Experience working in a fast paced working environment. Knowledge of all cleaning methods, materials, and equipment. Knowledge of the operation of all mechanical cleaning equipment. Knowledge of general maintenance repair work. Ability to effectively communicate in English. Ability to lift up to 75 lbs.
In collaboration with the interdisciplinary team, provides care coordination services evaluating options and services required to meet an individual’s health care needs to promote cost-effective, quality outcomes. Serves as a consultant to members of the health care team in the management of specific patient populations. The RN case manager role integrates the functions of utilization management, quality management, discharge planning assessment, and coordination of post-hospital care services, including transfers to an alternative level of care.Essential Duties:Clinical Care Coordination • Able to effectively manage a case load of 18-20 patients • Utilizes the on line Work list to manage daily assigned caseload. • Assess physical and biopsychosocial needs of the patient through clinical assessment and utilizing data from multiple sources. • Analyze and interpret data in collaboration with patient, family, physician, health care team to develop a plan of care. • Ensures that a physician specific plan of care is in place for all patients. • Actively participates in interdisciplinary meetings. • Initiates a discharge planning assessment within 24 business hours of admission and documents in computer system. • Assesses ongoing discharge planning needs and documents is computer system as changes to the plan occur. • Demonstrates collaborative working relationship with social workers to ensure patient psychosocial needs are met. • Participates in physician and unit rounds. • Completes Medicare One Day Stay forms timely. • Completes disposition form for medicare patients timely.Consultant • Demonstrates sound clinical knowledge base. • Serves as a consultant to the health care team to identify financial issues that may affect care. • Participates in the education of health care team members on current healthcare issues impacting practice patterns and reimbursement. • Educates physicians and health care team on observation status, as appropriate.Leadership • Represents the department in a positive and professional manner. • Assists with orientation of new staff. • Delegates and assists with supervision of Case Management Assistants. • Makes appropriate referrals to Physician Advisor, communicating accurate clinical information. • Participates in InterQual competency testing as requested by department director.Outcomes Management • Participates in core measure process in identification of appropriate patients. • Participates in hospital quality improvement processes and helps identifies opportunities to improve care. • Adheres to TENET policies and procedures. • Identifies compliance and ethical issues and reports appropriately.Patient Advocacy • Respects patient/family values and beliefs. • Responds promptly to patient/family requests. • Supports patient/family with end of life issues, making appropriate referrals. • Include patient/family in care decisions and discharge planning.Patient Education • Assist health care team with identification of patient/family educational needs for discharge. • Inform patient/family of discharge plans. • Work with post acute services to address educational needs to ensure a safe discharge plan.Resource Management • Proposes alternative treatment options to ensure a cost effective and efficient plan of care. • Identifies and creates solutions to remove barriers that may impede optimal patient care. • Identifies and documents avoidable delays in the M drive. • Maintains awareness of current managed care contract requirements. • Participates in appeal process. • Performs and documents InterQual assessments upon admission • Performs and documents InterQual assessments upon a change in level of care • Performs and documents InterQual assessments at least every three days • Performs and documents InterQual assessments upon discharge. • Completes clinical reviews timely and communicates to appropriate payer. • Able to prioritize clinical reviews. • Documents payer communication and authorization in the Authorization log. • Completes and submits TAR’s for processing within 3 working days of patient discharge. • Notifies director and physician advisor timely of patients who do not meet InterQual criteria. • Other duties as requested or assigned.Required Qualifications:Req Associate’s Degree Nursing.Req 3 years Clinical experience.Pref 1 year Case management or utilization review experience within the last three years preferred.Req Knowledge of case management principles and healthcare management.Req Problem solving skills and ability to multi-task.Preferred QualificationsPref Bachelor’s Degree Nursing. Required Licenses/Certifications: Req Registered Nurse – RN (CA DCA).Req Basic Life Support (BLS) Healthcare Provider from American Heart Association.Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only).The hourly rate range for this position is $47.31 – $100.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Develops and maintains nursing practice standards of care for a specific transplant population. Serves as a liaison and provides consultation and education services to support standards of care. Identifies and resolves clinical issues relating to the transplant patient. Collaborates with staff, the patient, and his/her family concerning patient evaluation and discharge planning. Maintains appropriate documentation for transplant candidacy and post-transplant follow-up care. Coordinates communications with the outpatient transplant population such as transplant clinic visits, community referrals, telephone consultations, outpatient treatments, and subsequent hospital admissions. Develops and coordinates a system to organize the flow of patients from initial referral, through evaluation and education, to post-transplant follow-up and referral back to the community. Participates in collaborative, interdisciplinary research activities related to transplant patients or process improvement activities. Performs related responsibilities as required. This position may require rotating on call responsibilities as needed, including nights, weekends and holidays. Essential Duties:1. Independent coordination of outpatient care of the transplant patient by: • Participate in clinic visits and analyze diagnostic tests • Monitor patient and family’s compliance with medical regimen • Review laboratory and other pertinent data, and initiate appropriate action including communication of findings with attending provider • Identify patient care problems and intervene as appropriate.2. Coordinates donor procurement and recipient preparation by • Maintaining waiting list with UNOS • Maintaining communications with transplant team members about the donor and recipient status • Coordinating admission process and preoperative preparation3. Participates in the development of policies and procedures pertinent to the transplant program.4. Participates and develops appropriate educational programs, both formal and informal, for the end stage organ disease patient and family, the nursing staff and the medical staff.5. Serves as a resource person to all staff involved in the care of transplant patients and their families.6. Appropriately communicates to multidisciplinary team members all identified patient and family problems and assist with appropriate interventions as needed.7. Responsible for keeping abreast of regulatory Hospital, CMS, OPTN/UNOS policies, and ongoing clinical education in transplant and evidenced based research.8. Within their scope of practice independently facilitates the evaluation and listing process of the potential transplant patient. Works within the regulatory requirements of CMS and OPTN/UNOS.9. Maintains communication with referring physicians and insurance case managers. Supplies referring physicians and insurance case managers with necessary information and records. Provides education regarding the transplant evaluation, listing and organ allocation process in order to facilitate patient care.10. Database management: • Maintains UNOS waiting list • Completes required TIEDI forms • Maintains and manages internal departmental database • Collects and maintains data during of the transplant process as requested.11. Oversees the assignments delegated to support staff, evaluates their performance of given assignments and provides direct supervision in their completion.12. Functions independently within clinical skills and established processes for patient flow.13. Works in collaboration with the multidisciplinary transplant team to provide care for the transplant patients across the continuum.14. Attends the department quality meetings and participates in the department QAPI activities.15. May be required to be on call 24 hours a day and will participate in a call rotation, which includes relaying information to physician staff and facilitate the ongoing care of the patient as well as handling organ offers.16. Adheres to all hospital policies including but not limited to attendance, punctuality and dress code.17. Maintains a professional and positive attitude at all time in both patient and office settings18. Performs other duties as assigned.Required Qualifications:Req Bachelor’s degree Nursing BSN.Req 2 years Two years Transplant Coordination experience required and for: • Heart Transplant – two years of cardiology experience • Lung Transplant – two years of pulmonary experience • Liver Transplant – two years of abdominal transplant experience • Kidney / Pancreas Transplant – two years of abdominal transplant experience Or.Req 2 years OR: 2 years Organ Procurement experience and 2 years critical care experience required.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Preferred Qualifications:Pref Master’s degree Nursing Master’s Degree in Nursing or in progress, strongly preferred * Master’s Degree in Nursing may be in lieu-of Bachelor’s Degree in Nursing.Required Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing) Active CA RN license.Req Basic Life Support (BLS) Healthcare Provider from American Heart Association.Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only).The annual base salary range for this position is $145,600.00 – $237,120.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
The Social Worker (LCSW) is responsible for assessment, treatment planning and provision of social work services to patients, families, groups and the interdisciplinary team. The LCSW social worker also provide supervision for graduate master level students as assigned and supervision of MSW employees requiring supervision for all clinical activities. Provides psychosocial services in individual, family, and group formats. Per Diem LCSW will provide Weekend coverage for Keck and Norris Hospital’s. Holiday coverage may be required.Essential Duties:Psychosocial Assessment – to be completed in a timely manner, using theoretical knowledge of human behavior, psychosocial factors having an impact on treatment outcome and an understanding of potential ethical/risk issues.Clinical intervention – to include supportive counseling with patients and families, linkage and referral to community agencies and services, facilitating family conferences, helping families to cope with difficult decisions, i.e. hospice, DNR, placement. Assist families with communicating their concerns to the patient’s physicians. Work collaboratively with Case Managers on discharge planning issues. Provide group facilitation and program development.Triage/ Management of clinical caseload – demonstrate the ability to identify high risk situations, effectively manage caseload, and balance referrals, high risk admissions and ongoing patient care, requesting assistance from colleagues or manager as needed.Legal and ethical standards – to be incorporated into all clinical assessments and interventions, i.e. suspected abuse or neglect, Tarasoff duty to warn, conservatorship, patient rights. Employee must adhere to all Tenet Policies, Procedure and Practices in the area of Social Services.Documentation – to be completed per policy i.e. Interdisciplinary Plan of Care, Education Form, Advance Health Care Directive follow up form and Social Services Progress NotesIn service – given to other hospital staff regarding the psychosocial issues of patient care. i.e. Lunch and LearnsSocial Service reports– to be provided in a timely manner, i.e. PAS numbers, Case assignment by SW, Absence Approval requests, etc.Quality Improvement – participates in the development, monitoring and analysis of process and outcome indicators for the improvement of patient careMaintains competencies for hospital, age specific and job specific standards of careOther duties as assigned this can include Social Work Month activities, cancer specific support groups and educational programs for patients families, staff and volunteersPerforms other duties as assigned.Required Qualifications:Req Master’s degree Social Work from an accredited graduate school of social work.Req 2 years Experience in a medical setting.Req 1 year Experience within specialty setting.Req Knowledge of social theories and practices.Req Social perceptiveness and empathy.Req Excellent analytical, problem-solving, planning and evaluation skills.Req Demonstrates ability to effectively work with physicians, staff, and patients.Req Able to function independently and as a member of a team.Req Demonstrates excellent verbal and written communication skills.Req Committed to excellence in patient care and customer service.Preferred Qualifications: Required Licenses/Certifications: Req Licensed Clinical Social Worker – LCSW (CA DCA)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $46.00 – $76.07. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Provides department support for the Continuum of Care Team to facilitate discharge planning and ensure appropriate throughput of patients. Works with Case Managers, Transitional Care Coordinator, and Social Workers to ensure discharge plans are communicated to patients and families during hospitalization and post discharge to ensure continuity and identify clinical barriers. Enables a positive patient experience through the discharge process and connection to resources as needed.Essential Duties:Partners with members of the Continuum of Care team both case managers and social workers (RN Case Manager, SW Case Manager) in an effort to provide patients and family members a smooth, coordinated patient transition from hospital to home and/or the next level of care.Partners with members of the Care Coordination team to ensure appropriate communication occurs at the point of discharge so that the patients’ transition is smooth. Provides timely post-acute contact and reinforces post discharge instructions as needed under the direction of the Transitional Care Coordinator.Under the direction and supervision of Transitional Care Coordinator, utilizes multiple referral platforms such as Enso care, e-fax and phone calls etc. to review post-acute referrals. Also reviews discharge instructions and discharge summary to understand patients’ post-acute plan of care and barriers to follow-up. Provides timely follow-up on all referrals.Under the direction and supervision of the Transitional Care Coordinator, participates in post discharge phone calls to patients. Uses scripts and follows the Cipher Health algorithm for communication with discharged patients.Under the direction and supervision of the Transitional Care Coordinator, communicates frequently and directly with clinic physician staff and other post-acute providers as needed for discharged patients with identified needs.Follows established policies and procedures and workflows regarding post discharge phone calls.Communicates the discharge plan, status of plan to members of the Continuum of Care team, including allied health care team members. Participates in triad huddles and in the provisioning of assignments of the triad team.Contacts post-acute care facilities as directed by the Continuum of Care team to assess bed availability, submission of referrals, bed-hold days. Utilizes multiple referral platforms such as faxing, Enso care etc. to facilitate referrals.Coordinates all non-clinical aspects of the discharge planning process as assigned (i.e. durable medical equipment, homeless shelters, non-clinical letters, transportation) reporting any psychosocial needs, barriers or challenges to the appropriate Continuum of Care team member.Communicates frequently and directly with Continuum of Care team members regarding discharge process needs and priorities. Communicates orders received to the appropriate case manager, works with the Triad team for daily assignments and tasks needing to be completed. Hands off tasks and duties not performed.Participates in departmental meetings, including but not limited to staff meetings, daily huddles, triad huddles, and Continuum of Care team meetings, etc.Utilizes tools (i.e. Medicare.gov website, tablets for patient choice, etc.) as needed to provide patients with skilled nursing facilities and/or information on discharge planning resources within 10 miles or as close to the patient’s home as possible.Documents appropriately following departmental standards in the electronic Medical Record.Assists with transfer of patients for lateral and/or acute services.Supports the Continuum of Care team with arranging transportation using Taxi, Ride Share, ambulance etc.Assists with maintaining and updating current resources (i.e. pamphlets and brochures) for services as needed for post acute care for use by care coordination team.Participates and engages in continuous improvement activities, including huddles and process improvement projects.Follow all departmental standard work and guidelines including the Triad Model of Discharge Planning. Support transitions of care.Develops and maintains positive working relationships with outside post-acute facilities and vendors to promote timely discharge/transfer.Thrives in a fast-paced, multi-faceted team environment, working well with the key stakeholders, meeting tight deadlines, and multitasking a variety of assignments.Strives to support and contribute to the success of the Continuum of Care team’s outcome metrics, key performance indicators and /or departmental goals and objectives.Represents the department in a positive and professional manner.Floating between assignments and between Keck and Norris hospitals is required for management of department needs. On-call, weekend coverage and rotation to manage the discharge needs of the patients within the organization is expected.Supports the clinical process for transfer from one level of care to another as medically indicated by the patient’s needs. Able to apply clinical knowledge to reference InterQual Discharge Screens and clinical stability for discharge/transition to the next appropriate level of care.Completes clinical authorization process for the discharge medications.Performs other duties as requested/assigned by Director.Required Qualifications:Req High school or equivalentReq Specialized/technical training Nursing Completion of an accredited vocational nursing program.Req 2 years 2-3 years’ clinical experience.Req Typing 40-55 WPM. Experience with computer data entry.Req Proficient in Microsoft Office Suite.Req Good organizational skills.Req Strong command of the English language.Req Good customer service skills.Req Ability to multitask and work effectively in a team environment.Preferred Qualifications: Required Licenses/Certifications: Req Licensed Vocational Nurse – LVN (CA DCA)Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $28.00 – $47.75. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
The University of Southern California (USC), founded in 1880, is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students and staff that make the university what it is.Keck Medicine of USC is seeking a collaborative and visionary physician leader to serve as its Associate Chief Medical Informatics Officer (ACMIO). This role offers a unique opportunity to help drive innovation at the intersection of clinical care and health information technology across a leading academic health system.The ACMIO will report directly to the Chief Medical Informatics Officer (CMIO) and hold a dotted line to a clinical chair within the Keck School of Medicine. In this hybrid position, the ACMIO will dedicate at least four days (32 hours) per week to informatics-related responsibilities, with the remaining day (8 hours) available for clinical duties or other Keck School of Medicine activities, as coordinated with leadership.Education, Qualifications and Accountabilities:Candidates must hold an MD or DO degree and be licensed (or eligible for licensure within 180 days) to practice medicine in California. Board certification in an ACGME-recognized specialty is required, while board certification in Clinical Informatics or an advanced degree—such as an MBA, MPH, MHA, or MMM—is preferred.As a trusted partner across clinical and technical domains, the ACMIO will provide informatics leadership and guidance across Keck Medicine of USC facilities. The role is instrumental in supporting digital transformation efforts—leveraging clinical expertise to shape the design, implementation, and optimization of health IT systems, while ensuring alignment with organizational goals and frontline care delivery.This leader will foster strong relationships across departments, promoting provider engagement and advancing the use of clinical decision support tools, data analytics, and IT solutions that drive high-quality, reliable, and patient-centered care. The ACMIO will represent clinical priorities in strategic discussions, facilitate cross-disciplinary collaboration, and serve as a vital conduit between physicians, administrators, IT professionals, and vendors.The ideal candidate will bring at least four years of progressive leadership experience as a physician leader. Recent or current clinical practice (within the last 12 months) is preferred. Candidates should possess a deep understanding of medical informatics, clinical systems implementation, and the cultural shifts required to introduce new technologies into clinical workflows. Familiarity with current health IT trends, tools, and best practices is essential, as is hands-on experience with system design, optimization, and change management—particularly in the context of electronic medical record systems across multi-facility organizations.Experience in quality improvement, outcomes management, and organizational change is critical. Strong interpersonal and communication skills are a must, with an ability to effectively engage and influence a wide range of stakeholders including physicians, nurses, pharmacists, IT staff, and administrative leaders. The ACMIO should be able to listen actively, promote informed decision-making, and articulate the value of technical solutions in both clinical and non-clinical settings. Cerner/Oracle Health experience is preferred.In addition to supporting informatics strategy, the ACMIO will participate in advisory and work groups, helping to build consensus and trust among providers, clinical teams, and business leaders. This role is key in enabling education and training efforts, supporting peer learning, and championing the meaningful use of clinical systems. The ACMIO will also help foster cross-departmental collaboration and provide support to IS leaders in engaging with hospital, school, and community practice leadership.Above all, this role calls for a mission-driven leader who upholds high ethical standards, values teamwork, and is energized by the opportunity to help shape the future of care delivery at Keck Medicine of USC.The annual base salary range for this position is $300,000-$400,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.EducationMD or DO degreeMinimum Experience/KnowledgeMinimum of 4 Years Experience as a physician leader with progressive leadership responsibilities.Active medical practice within 12 months preferred.Experience in medical informatics, clinical systems implementation, process re-design and change management associated with the introduction of IT to clinical culture.Familiarity with health IT products and medical informatics trends and tools.Practical experience in design and implementation and optimization of health information technology systems.Experience in quality, performance improvement and outcomes management.Experience in leading organizational change preferably including the implementation or optimization of an electronic medical record system across a multi-facility organization.Possesses outstanding interpersonal skills and able to communicate and engage effectively with attending physicians, fellows, residents, nurses, pharmacists, clerks, administrators, IT personnel and other clinical and non-clinical staff.Listens well and facilitates informed decision making through verbal and written communication.Possesses analytical understanding of clinical workflow and is knowledgeable about the application of Clinical Decision Support in support of efficient, high quality repetitive and reliable delivery of care.Able to articulate and demonstrate the benefits and limitations of technical solutions in various clinical and non-clinical settings.Cerner / Oracle Health experience preferred. Licenses/CertificationsLicensed to practice medicine in CA or license must be obtained within 180 days of hire.Board certified in an ACGME recognized specialty.Board certified in Clinical Informatics or a related degree (as MBA / MPH / MHA / MMM / Informatics) preferred.Accountabilities The ACMIO will primarily report to the CMIO and maintain a dotted line to a Keck School of Medicine clinical chair.The ACMIO will work at least 4 days (32 hours) a week (Mon – Fri) in information services activities and may engage the remaining 1 day (8 hours) a week in clinical duties or other Keck School of Medicine activities.This is a hybrid position that will include in person and possibly remote days options as assigned by the CMIO.The ACMIO will provide clinical informatics services across Keck Medicine of USC facilities as assigned by the CMIO.Adheres to high ethical standards and keeps commitments. Collaboratively lead, solicit input and represents providers, clinicians, patients and business needs and wishes.Promote system thinking while effectively and respectively listening and responding to requests, inquiries and complaints.Leverage clinical data and effective presentation skills while promoting teamwork and cross departmental collaborations.Participates in and leads advisory and work groups and builds trusting relationships with physicians, nurses, clinicians and business leaders and staff.Lead and coordinate transformation of clinical care through the advanced use of information and technology.Provide clinical leadership to improve provider’s engagement with clinical information systems.Enable training and continued education by working with the Information Services training team and by educating clinicians on the appropriate use of information technology and by providing peer to peer support when needed.Support other IT leaders in relationship with hospital leadership, medical school leadership and community practice leaders.Other duties as assigned.USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.”
USC’s Keck School of Medicine, Department of Medicine, is seeking a Research Lab Technician II to join its team at the Division of Nephrology and Hypertension lab. The position will perform a wide range of duties in support of our kidney research program. The duties include mouse husbandry procedures including, but not limited to, maintenance of breeding colonies, weaning of litters, mouse identification, collection of tissue, blood, and urine, and maintenance of records in a computer database. In addition, the position will assist in planning, performance, and interpretation of animal studies. Experimental techniques including mouse surgeries, immunofluorescence, Western blotting, genotyping, quantitative PCR, bioinformatics, and advance tissue clearing approaches may also be performed (after training). The position also requires lab management duties including ensuring animal research regulatory compliance, administration of IACIC protocols, general lab maintenance, ordering and reagent preparation and other duties as assigned or requested. The University reserves the right to add or change duties at any time.Must submit resume and cover letter.The hourly rate range for this position is $24.46 – $25.00 When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Other:Preferred Education: Bachelor of SciencePreferred Experience: 1 year of work in a basic science labPreferred Field of Expertise: Kidney and mouse researchPercentage of Time: 100%Minimum Education: Associate’s degree, Specialized/technical training, Combined experience/education as substitute for minimum education
Minimum Experience: 2 years
Minimum Field of Expertise: Working knowledge of laboratory equipment and research protocols. Knowledge of computer analysis techniques and ability to provide routine analysis and interpretation of research data.
As an integral part of the interdisciplinary team, the Registered Nurse utilizes the nursing process to provide therapeutic care to patients. The Registered Nurse is accountable for the coordination of patient care and education to the patient and family in accordance with the standards, policies, and practices in a compassionate, supportive, and therapeutic environment.Essential Duties:Follows policies and procedures; demonstrates ability to access online manuals.Transfers learned scientific knowledge into practical application in applying the Nursing Process.ASSESSMENT Appropriately completes Nursing Assessment upon patient admission, at each shift and with change of condition. Completes patient acuity by 0200/1400 daily.DIAGNOSIS Interprets assessment information and formulates Nursing Diagnoses.PLAN Develops Plans of Care with individualized interventions. Documents expected/projected patient outcomes. Reviews/Revises/Updates Plans of Care daily based on evaluation and interpretation of patient outcomes.INTERVENTION Administers medication and IV therapy appropriately at prescribed intervals. Completes patient care procedures correctly per policy at prescribed intervals. Delegates tasks based on others’ scope of practice and competency. Acts as patient advocate. Manages restraint use per policy Attempts alternative non-restraint measures first. Assures complete MD order per policy. Ensures MD assessment per policy. Assures patient monitoring per policy. Ensures Restraint Audit Form is completed each shift.DOCUMENTATION Documentation is complete and correct on all flow sheets and chart forms: Admission Assessment Pain scale assessment and reassessment before and after intervention Daily flow sheet Restraint flow sheet Diabetes flow sheet Educational flow sheet Kardex Care Plan Risk Assessment & Reassessment upon Fall MAR Equipment & Supplies Intra and Inter Facility Transfer Forms Belonging Tracking Form Ensures orders are transcribed and signed off prior to the end of the shift. Completes 12h/24h chart checksEDUCATION Provides patient/family education as needed Room/unit orientation Plan of Care Identifies knowledge deficits related to diagnoses and care Uses and provides MICROMEDEX information to patients and families.TRANSFER & DISCHARGE Collaborates with Case Manager and/or physician regarding discharge planning. Ensures all transfer paperwork is completed. Ensures belongings are sent with patient.EQUIPMENT Utilizes patient care equipment appropriately and safely according to manufacture guidelines IV pump Feeding pump PCA pump Epidural pump Sequential compression device Wound VAC Heating pad/pumpCOMMUNCATION Communicates effectively with all members of the healthcare team including patient and family: Shift to shift report Physician Rounds Patient/family interactions MDP Rounds Hand-Off reports Facility E-mail Student/New employee/Contract employeeORGANIZATION Manages time effectively. Able to organize and prioritize responsibilities. Takes meal breaks without incurring overtime. Completes shift on time.OBSERVES REGULATORY AGENCY REQUIREMENTS: National Patient Safety Goals Patient identifiers Unapproved abbreviations Universal Protocol (Procedural Time Out) Hand-Off Medication Reconciliation Clinical Alarms Other Hazardous waste management Biohazard Medication Sharps HIPAA OSHA requirements (i.e. no food or drink in clinical areas) JCAHO – continuous survey readiness Critical Values § Write Down § Read Back § Follow up Telephone order § Appropriate § Documented § Signed, Timed and Dated § Stamped § Entered into unit log Maintains safe practice in the work environment § Correct body mechanics § Electrical safety § Infection Control Procedures § Hand WashingMANAGEMENT OF THE CARE OF MEDICAL SURGICAL PATIENTS (6N) Demonstrates the ability to manage patients with THA. (6N) Demonstrates the ability to manage patients with TKA. (6N) Demonstrates the ability to manage patients with spinal surgery (6S) Demonstrates the ability to maintain isolation precautions, respiratory and nutrition care specific to cystic fibrosis patients. (6S) Demonstrates the ability to manage medications and maintain protective isolation precautions for patients with abdominal organ transplants (6S) Institutes safety precautions and skin care for patients with hepatic encephalopathy.MANAGEMENT OF THE CARE OF PATIENTS IN THE INTENSIVE CARE UNIT/S Demonstrates the ability to manage complex critically ill patients. Neurosurgery, thoracic-forgut, gastric bypass, orthopedic. Liver/kidney/pancreas transplants, hepatobiliary. Open heart, heart and lung transplants. Demonstrates the ability to manage advanced therapeutic modalities. Hemodynamic monitoring. Continuous renal replacement therapy (CRRT, CVVHD). Ventriculostomy, intracranial pressure monitoring. Ventricular assist devices, balloon pumps.MANAGEMENT OF THE CARE OF PATIENTS IN THE STEPDOWN/TELEMETRY UNITS Demonstrates the ability to manage high acuity patients requiring specialized monitoring and care. Status post open heart, heart transplant, lung transplant. Status post liver/kidney transplants, orthopedics, hepatobiliary, general surgeries. Status post thoracic-forgut, gastric bypass, neurology, neurosurgery. Demonstrates the ability to manage advanced therapeutic modalities. Ventilator care. Arterial/CVP lines. Ventricular assist devices. Lumbar drains.MANAGEMENT OF THE CARE OF PATIENTS UNDERGOING DIALYSIS TREATMENT Initiates, performs and terminates all dialysis treatments according to policy and dialysis standards of care. Reviews all orders and labs prior to initiating treatments. Informs patient of treatment plan. Completes all documentation completely and according to policy on the dialysis treatment record. Performs all pre-treatment safety checks. Performs appropriate machine maintenance according to dialysis policies and procedures. Checks charts for dialysis orders prior to arriving on the unit with the dialysis equipment. Calls physicians for orders early in the shift when orders for dialysis have been placed, but no treatment orders are written. Completes med/surg dialysis treatments on 3S whenever there are more than 2 med/surg patients scheduled.MANAGEMENT OF THE CARE OF THE PSYCHIATRIC PATIENT Engages patients in therapeutic interactions Maintains therapeutic milieu Assesses and monitors for patient safety including: Contraband assessment upon admission, change of shift and prn. Initiates and participates in treatment planning. Monitors locked doors into and out of the unit. Logs in Visitors and assesses for contraband. Follows patients’ legal status q shift and communicates with Department of Mental Health and other agencies as required Administers psychotropic medications only after proper consent and documentation Initiates and participates in treatment planning. Submit Fire Arms Reporting FormBEHAVIORAL RESTRAINTS Demonstrates de-escalation techniques as an effort to prevent the need for behavioral restraint/seclusion. Applies behavioral restraint/seclusion when appropriate. Continuously monitors patients for safety (or delegates as appropriate). Ensures physician assessment of patient within 1 hour of application of restraint/seclusion and then at least every 8 hours. Obtains physician orders per policy. Notifies Manager of all behavioral restraint incidences. Contacts significant other as allowed by patient. Completes debriefing, with patient if appropriate, after the incident.QUALITY MEASURES § Accurately identifies patient that fit Core Measure criteria § Completes Core Measure Documentation § Identifies and participates in data collection and process improvements related to Nurse Sensitive Quality IndicatorsPROFESSIONAL DEVELOPMENT Participates in professional hospital/nursing activities Relief Charge Nurse Nursing committees/councils Hospital Teams Unit Based Projects Research Published peer review articleBONUS POINTS § Preceptor (5) § Professional Certification (5) § More than 8 Non-mandatory CEH (3) § USCUH Nurse Week Recognition (5) § Monthly Hospital or Unit Spirit Award Winner (1) § Public nursing recognition (3)Performs other related duties as assigned.Required Qualifications:Req Bachelor’s Degree Nursing Degree in Nursing (BSN) *Grandfathered from BSN if hired prior to 12/2019Req 1 year Acute inpatient hospital experience as RN.Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.Req Committed to excellence in patient care and customer service.Req Demonstrates ability to work independently with minimal direction and supervision.Preferred Qualifications:Pref Specialty CertificationRequired Licenses/Certifications: Req Registered Nurse – RN (CA Board of Registered Nursing)Req Basic Life Support (BLS) Healthcare Provider from American Heart AssociationReq Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)Req Advanced Cardiovascular Life Support (ACLS) Healthcare Provider from American Heart Association *Required for Departments: Intensive Care, Step-down, Telemetry. RNs without prior telemetry or critical care experience will be required to obtain ACLS within 180 days or by the end of orientation, whichever is sooner.The hourly rate range for this position is $44.00 – $95.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
