Research Administrator Jobs

The University of Southern California (USC) is one of the world’s leading private research universities. An anchor institution in Los Angeles and a global center for arts, technology, and international business, USC is also one of the largest private employers in the City of Los Angeles.  We are searching for exceptional individuals to help us fulfill our mission: developing individuals and society as a whole through the cultivation and enrichment of the human mind and spirit. As an employee of USC, you will be part of a world-class research university and a member of the “Trojan Family,” which is comprised of the faculty, students, and staff that make the university what it is.USC Athletics aims to inspire champions in competition and in the classroom. We exist to enrich the lives of students to positively impact our community and world for generations to come. Operating with the four core values of Competitive Spirit, Togetherness, Passionate Pride for USC, and Our Courage to Blaze the Trail, the Trojans choose to lead by example. With over 600 student-athletes competing throughout USC’s 23 sports programs, USC Athletics is committed to serving as the unmatched, unquestioned top destination for talented student-athletes to reach their fullest potential in all that they do and offering student-athletes the ability to compete for NCAA and Big Ten championships while working toward a degree from one of the world’s leading universities.JOB DESCRIPTIONUSC Athletics is looking to hire an Assistant Director of Sports Brands & Communications to join our staff and student community of 600+ individuals.  This role is responsible for all content related to designated sports to elevate and promote the USC Athletics brand. This person will serve as the primary point of contact with the local and national media for their designated sports, handling the public relations and sports information efforts. The position will also be responsible for brainstorming, pitching and creating content for USC Athletics website and social media accounts in collaboration with various external units.Reporting directly to the Associate Athletic Director for Sports Brands & Communications, the Assistant Director of Sports Brands & Communications will work in collaboration with various offices in the athletics department, including creative, marketing, game operations, academics, etc. The ideal candidate will be proficient in Microsoft Office and Adobe Creative Suite, particularly InDesign and Photoshop. This person must have excellent communication and organization skills. They must also have strong attention to detail.  Knowledge of and experience working in higher education preferred. Understanding of the unique culture and needs of college athletes is preferred.This position serves a large student and staff population, must demonstrate a commitment to improving outcomes for a variety of populations, and is expected to contribute to the program’s demonstrated commitment to non-discrimination and equal opportunity for all. USC Athletics is committed to non-discrimination and equal opportunity.This is a non-exempt position with work expected to work in the office with some opportunities to work remotely as agreed upon with supervisor. This position is also expected to work nights and weekends as needed for designated sports. Travel may also be required.Roles and responsibilities to include:Handling all public relations efforts for designated sports, including but not limited to:Managing social media channels for designated sports, which includes content creation, implementing a social media strategy, making decisions based on analytics and team input, etc.Taking care of the website for the designated sports, which includes maintaining rosters, bios and schedules for designated sports, and writing press releases, game recaps and feature storiesSchedule and execute weekly meetings for necessary staff members across all departments to ensure strategic communication needs are met for designated sportsCreate content that can be viewed across numerous platforms with the help of creative staffKeep statistics at home events for designated sportsCover events at home and on the road for designated sportsMaintain accurate records for designated sportsPerforms other related duties as assigned or requested. The University reserves the right to add or change duties at any time.QualificationsThe ideal candidate will possess a bachelor’s degree and one year of work experience (two years preferred).Proficient with Microsoft Office, Adobe Creative Suite, NLS Stats Software and other sport-specific stats softwareExperience working in higher education and/or a sports related field is ideal.In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.Hourly RangeThe hourly rate range for this position is $34.08-$40.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.To ApplyAll candidates must submit a resume and cover letter with their application. Additional materials may be requested at a later date. All USC employees will undergo reference checking and background screening prior to hire.USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. Minimum Education: Bachelor’s degree, Combined experience/education as substitute for minimum education
Minimum Experience: 1 year
Minimum Field of Expertise: Experience with writing, editing, proofreading, and the preparation of materials for publication. Working knowledge of desktop publishing, word processing, graphics, design, and printing.

The EDW Architect II will create, implement, and maintain Keck Medicine of USC’s Enterprise Data Platform & Information Architecture Framework. The key responsibility of this role is to create architecture, processes, procedures & protocols to support the full life cycle of the data of Keck’s Analytics platform leveraging appropriate technologies. Design the Implementation of Keck’s Data governance processes and protocols to secure and provision data at rest and in motion. Collaborate with Clinical, Research, Administrative system owners, external vendors, community partners, contractors, and other Health Science Campus leadership to understand their data needs and design, develop, implement Keck’s data analytics platform.Essential Duties:EDW Framework: Provides Technology thought leadership in Modern Data Warehouse Framework for the KECK’s Enterprise Data Analytics platform.End To End Technology Architecture: Collaborate with Information Management & Information delivery team to provide end to end Technology architecture to support the complete data life cycle phases including core functions like Information management & Information delivery.Architecture Design: Understand KECK’s Strategic plan, Data Strategy & Data Governance and conceptualize, architect Enterprise Data/Information Architecture framework that supports the execution of the Strategic plan successfully.Training: Trains new/current staff members on applicable systems/applications. Responsible for working with customer and/or vendors with training on new systems being implemented and rolled out for use in the departments.Priority Management: Must work several assignments at one time, follow/meet priorities, deadlines and time. The work is highly technical, requires collaboration across multiple disciplines and groups. The ability to work independently is also required.Customer Service: Addresses customer questions, concerns, enhancement requests, communicates with customers, handles services problems and tickets politely and efficiently, always available for customers, follows procedures, utilizes problem solving skills, maintains pleasant and professional image. Customers may include both internal department users, vendors, and peers within IS.Team Work and Project Management: Helps team leader/manager/director to establish project goals, milestones and procedures. Leads projects, including team members, and facilitate team and cross-functional meetings; uses planning skills to manage and complete work efforts on time and on budget for projects.Documentation: Create, publish, maintain all the documents about the Architecture, Design, Road map & framework assets in the appropriate collaboration tools.Other Duties and On-Call: Ability to fulfill On-Call requirements and other duties as assigned.Required Qualifications:Req Bachelor’s degree Degree in Computer Science, Information Systems, Computer Engineering, or related fieldCombined work experience and education as equivalentReq 16 years Relevant experience including programming in data modeling, OLAP, Hadoop, Cloudera, Talend, RDBMS, NoSQL, Hadoop, enterprise data warehouse projects. • IF NO BACHELOR DEGREE: ◦ * 20 years of relevant business support and/or information technology support experience.Req 5 years Experience with detailed knowledge of Enterprise Information architectures & Data Governance implementation.Req 5 years Design of data infrastructure components for the complete data life cycle.Req 3 years Experience with Structured Query Language (MS SQL Server, Oracle).Req Demonstrated experience with RDBMS, NoSQL, Hadoop.Req Hands-on expertise in programming with database services.Req Good organization skills with ability to prioritize multiple activities in a rapidly changing environment.Req Strong customer service focus.Req Proficient in Microsoft Office (Outlook, Word, Excel, Power Point).Req Requires a maturing level of analytical ability to find solutions to increasingly difficult technical or to determine economic feasibility or options available, and to nothing related to supervisory or leads assess time involved in system changes.Req Thorough documentation skills.Req Must be able to communicate the impact and solutions of application/system problems in business language.Req Requires a professional approach in all situations.Req Ability to work any hours to support 24/7 operations.Req Must resolve problems entirely by either completing the work or gathering all of the resources needed for ultimate resolution and continuity of problem management.Req Availability to travel between Keck Medicine of USC, USC, and other facilities.Preferred Qualifications:Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $110,240.00 – $181,896.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

The Citrix Engineer, Principal will be expected to influence the enhancement of processes, procedures and workflows for the Information Systems department. Leads strategy development on the enterprise technical environment. Mentors less experienced team members and provides input on performance evaluations. Leads the team in analyzing issues, identifying root causes, developing and recommending key work products. Delivers technical solutions for Citrix services. Develops, manages and tests disaster recovery solutions. Drives and directs quality work efforts including the complex evaluation, development, implementation, integration and administration of internal and external business solutions. Performs complex and often unique work assignments. Advises management on issues. Supports the mission, vision, values and strategic goals of Keck Medicine of USC.Essential Duties:Defines domain specific architecture design and best practices align with enterprise architecture strategy and industry standards. Evaluates and anticipates the impact of technical solutions on related projects.Influences the enhancement of processes, procedures and workflows for the Information Systems department.Architects, designs and deploys Citrix solutions – XenApp, XenDesktop, NetScaler, StoreFront, AppLayering, WEM, UPM, etc.Mentors and leads other technical architects, developers and engineers. Communicates enterprise architecture strategy, industry standards, relevant technology and business standards/policies.Leads the team in analyzing issues, identifying root causes, developing and recommending key work products.Drives and directs quality work efforts including the complex evaluation, development, implementation, integration and administration of internal and external business solutions.Performs complex and often unique work assignments.Advises management on issues.Prepares technology documents and white papers that address and communicate domain specific architecture concepts and direction.Creates technology roadmaps and thought leadership for long-term strategic solutions.Evaluates and anticipates the impact of technical solutions on related projects and on the business.Participates in architectural and technical committees. Represents domain specific topics, interests and needs. Serves as the technical Subject Matter Expert across multiple projects for development and engineering teams.Facilitates reviews at peer and principal levels for all technical designs and other technical documentation.Provides consultation to software developers and engineers. Participates in code design and implementation reviews for domain specific technical solutions. 5%Performs complex and often unique work assignments and other duties as assigned.Required Qualifications:Req Bachelor’s degree Computer Information Systems Information Systems, Computer Engineering, or related field or equivalent work experience.14 years of relevant business support and/or information technology support experience if no Bachelor of Science in Computer Science, Information Systems, Computer Engineering, or related field.Req 10 years Relevant business support and/or information technology support experienceReq Advanced knowledge of designing, installing, maintaining and configuring Citrix XenApp/XenDesktop, StoreFront, NetScaler and provisioning VMs in VMware ESX and/or Nutanix AHV.Req Requires a maturing level of analytical ability to find solutions to increasingly difficult technical or administrative problems, to determine economic feasibility or options available, and to assess time involved in system changes. Thorough documentation skills are also requiredReq Must be able to demonstrate experience with Windows Server Operating System, XenApp, XenDesktop, StoreFront, NetScaler, Active Directory and Citrix Group Policies, Citrix Machine Creation Services (MCS), AHV and/or ESX hypervisors and experience with system design, capacity planning and capacity managementRequires an expert level of analytical ability to find solutions to difficult technical or administrative problems, to determine economic feasibility or options available, and to assess time involved in system changes. Thorough documentation skills are also requiredReq Must be able to demonstrate expert level experience with Windows Server Operating System, XenApp, XenDesktop, StoreFront, NetScaler, Active Directory and Citrix Group Policies, Citrix Machine Creation Services (MCS), AHV and/or ESX hypervisors and experience with system design, capacity planning and capacity managementReq Requires hands-on expertise with Windows Server, XenApp, XenDesktop, StoreFront, NetScaler, Citrix Machine Creation Services (MCS), and Nutanix AHV and/or VMware ESXReq Must be able to communicate the impact and solutions of application/system problems in business languageReq Requires a professional approach in all situationsReq Ability to work any hours to support 24/7 operationsReq Must resolve problems entirely by either completing the work or gathering all of the resources needed for ultimate resolution and continuity of problem managementReq Availability to travel between Keck Medicine of USC, USC, and other facilities.Preferred Qualifications:Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $121,680.00 -$ 200,772.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

MBA Programs Senior Budget ManagerUSC Marshall School of BusinessFull-Time MBA Program OfficeThe USC Marshall School of Business is seeking an MBA Programs Senior Budget Manager to bring vision, precision, and collaboration to our financial operations.As the central steward of budgets across five world-class MBA programs, you will be more than a manager, you’ll be a strategic partner who ensures our resources align with our mission to empower the next generation of business leaders. From supporting innovative academic initiatives to fueling student-led clubs and events, your work will directly influence the experiences of our students and the success of our programs.The MBA Programs Senior Budget Manager provides centralized oversight and coordination of all budgeting and financial processes across five MBA programs, ensuring fiscal integrity, alignment with strategic goals, and efficient processing of expenditures that support programmatic and operational priorities.As a key member of the MBA Programs team, the Senior Budget Manager will work closely with program directors, student organizations, and administrative leaders to manage budgets, streamline financial workflows, and provide the data and insights that drive strategic decision-making.Key Responsibilities:Budget & Financial ManagementDevelop and manage annual budgets for the Full-Time MBA and four additional MBA programs in collaboration with program directors and the Office of the CFO.Lead financial planning, forecasting, and reporting to enable data-driven decisions across the MBA Programs.Track and process expenditures related to events, student services, instruction, staffing, and administrative operations.Ensure timely and compliant processing of contracts, reimbursements, payments, and vendor engagements.Collaboration & SupportPartner with the MBA Programs Clubs & Events Manager to support student club budgets and reconcile event expenditures.Collaborate with the Assistant Dean, Academic Services Manager, and other stakeholders to align budgets with academic, co-curricular, and strategic priorities.Prepare regular financial reports and ad hoc analyses to monitor trends, promote fiscal responsibility, and recommend areas for process improvement.Ensure compliance with university financial policies, procedures, and internal controls while identifying opportunities to improve efficiency.Operations & EngagementContribute to front desk operations and coverage as a shared responsibility within the Full-Time MBA Program Office, providing a professional and welcoming first point of contact for students, staff, faculty, and guests.Preferred QualificationsBachelor’s degreeMinimum five (5) years experienceDemonstrated budget experience, including knowledge of government and fund accounting, and generally accepted accounting principles and practices.Ability to interpret, provide clarity and conceptualize complex financial data and policies.Strong analytical, qualitative, communication, interpersonal, organization, guidance, computer and spreadsheet skills.Minimum QualificationsMasters degreeMinimum (3) years of experience University budget experience and/or thorough knowledge of university financial systems, policies and procedures.Experience with database administration and management.Demonstrated supervisory and/or project management experienceAnticipated Hiring Range:The salary range for this position is $90,802.48 – $125,983.52. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Required Documents and Additional InformationResume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested.USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions*; tuition benefits for staff and their family; free Professional Development classes; central Los Angeles location with easy access to commuter trains, buses and free tram pick up services; discounts to sporting and other campus events.The University of Southern California is an Equal Opportunity Employer.Why join the USC Marshall School of Business?The USC Marshall School of Business is ideally positioned to address the challenges of a rapidly changing business environment and is ranked as one of the country’s top schools for accounting, finance, marketing, consulting, entrepreneurship and international business studies.USC Marshall builds on the unique opportunities that stem from its Los Angeles location on the Pacific Rim, its interdisciplinary and impactful research, the momentum generated by the University of Southern California, and the unparalleled engagement of the Trojan Alumni Family. With ready access to industries defining the new business frontier, including bio-technology, life sciences, media, entertainment, communications and healthcare, this vast network offers USC Marshall graduates exceptionally strong support for success in the global marketplace.For more information on the USC Marshall School of Business, visit: www.marshall.usc.edu..

This job description and criteria-based job performance evaluation emphasizes the criteria expected in the performance of Distribution Clerk. The employee is evaluated on their specific shift responsibilities, as well as, their overall knowledge and ability to perform all required duties as of a Distribution Clerk.Essential Duties:Replenish supply locations accurately by stocking supplies in the appropriate bins. All replenishment and delivery must be completed at assigned times and per department procedures. No corrugated cardboard should be brought to nursing and clinical areas without prior approval from supervisor.Assist with the placement of incoming and non -medical supply in appropriate stock locations by assigned time. All stocking is completed by end of the day.Fills and delivers departmental requisitions per schedule assigned.Assist with deliveries, stocking warehouse shelves and emptying boxes.Input issues to the system accurately and in a timely manner per documented daily schedule.Ensure storeroom and par locations are secured properly to make sure security measures are enforced.Maintain and check expiration on a supply location as assigned, no less than monthly.Maintain clean supply locations that includes bins, items & carts and check accurate label information on each item including storeroom and assigned par locations.Perform inventory count at each supply location at designated times during shift at areas assigned by Supervisor when assign to daily distribution role.Compile and batch patient charges before end of each shift and send to business office through interoffice mail when assign to daily distribution role.Set up crash carts on each shift as needed, maintaining a minimum of five available crash carts at all times. Comply with policy relating to expired products on crash carts when assign to daily distribution role.Respond immediately to code blue and bring complete crash carts to the location needed when assign to daily distribution role.Respond to call downs, prioritizing as necessary, providing service within fifteen minutes of receiving a call when assign to daily distribution role.Responsible for receiving all incoming materials, supplies and equipment per organization policy and procedure when assign to daily shipping/receiving role.Ensure incoming freight matches provided manifest and records all discrepancies accordingly when assign to daily shipping/receiving role.Inspects all shipments for damages or defects and records found damages in shipment on bill of lading and notifies purchasing personnel when assign to daily shipping/receiving role.Coordinates outgoing freight for shipment. Label, weigh, prepare bill of lading and record in appropriate manifests when assign to daily shipping/receiving role.Receives, records, deliver priority freight and refrigerated/frozen within four hour of delivery, delivers regular freight within 24 hours of receipt and obtains signature from receiving party when assign to daily shipping/receiving role.Follow hospital and department safety measure while operating facility owned equipment that includes carts, flat bed, hand truck and pallet jack (manual and battery).Make a reasonable effort to remove boxes and discard empty boxes on each shift to ensure a clean environment in the storeroom and assigned par locations.Maintain clean work areas at all times. By the end of the shift, employees will make every effort to maintain work area clean. If unable employees will notify supervision.Participate effectively in a team unit with other Materials Management personnel to meet the overall needs of each facility.Complete projects and other duties as directed by department management.Required Qualifications:Req High school or equivalent.Req 6 months Experience working in a Materials Management, shipping and Receiving or Central Supply/distribution environment required.Req Capable of performing repetitive tasks quickly and accurately.Req Must be highly ethical and reliable.Req Effective interpersonal and communication skills.Req Demonstrate excellent customer service behavior and demonstrates exceptional organizational skills.Req Thorough knowledge of all medical supplies utilized within the warehouse and facilities.Req Knowledge of sterile technique as it applies to supply distribution.Req Ability to operate material handling of equipment to move boxes, equipment and other items.Req Ability to speak, read, and write English. Preferred Qualifications:Pref Computer literacy preferred.Pref 1 year Experience working in a Materials Management, shipping and Receiving or Central Supply/distribution environment required.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only).The hourly rate range for this position is $21.00 – $33.15. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Clinical Faculty Position – Occupational Therapy Department, Keck Hospital of USC & Norris Comprehensive Cancer Center (Hiring for Multiple Positions Across Service Areas) The Division of Occupational Science and Occupational Therapy at the University of Southern California (USC) invites applications for multiple full-time clinical faculty positions within the Department of Occupational Therapy at Keck Hospital of USC & Norris Comprehensive Cancer Center. We are hiring for distinct roles across several adult rehabilitation service areas, with opportunities for clinicians to float between practice settings as service needs require. Openings are currently available in:Acute careCritical careHospital-based outpatient rehabilitationWe welcome applicants with a broad range of experience serving adult physical rehabilitation populations and a current license to practice occupational therapy in California.Clinical opportunities exist across diverse practice areas, including but not limited to:Neurological & cognitive rehabilitation (stroke, brain injury, spinal cord injury)Lymphedema management (Certified Lymphedema Therapist preferred) and Oncology rehabilitationCardiopulmonary & Transplant rehabilitationMusculoskeletal & orthopedic rehabilitationChronic condition management (Lifestyle Redesign Certification preferred)Assignments will be determined based on clinical expertise, prior experience, and organizational needs, allowing clinicians to work in focused specialty areas or gain exposure to multiple service lines within our dynamic academic medical center. Advance your career in a world-class academic medical center, combining patient care, clinical teaching, and program development in an interdisciplinary team environment. This position is available 10/01/2025.Salary and Benefits:The annual base salary range for this position is $90,000 – $110,000. When extending an offer of employment, USC considers various factors including the scope of responsibilities, the candidate’s work experience, education/training, key skills, internal peer equity, and external market considerations.To support the well-being of our faculty and staff, USC provides benefits-eligible employees with a broad range of perks to help protect their and their dependents’ health, wealth, and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USC’s comprehensive benefits here.Ready to Make an Impact?If you’re excited about shaping the future of education and joining a high-achieving team, apply today! Help us create transformative learning experiences that prepare students for the future. Submit your resume and application now to be a part of our journey.USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

The Desktop Support Technician is responsible for the support of the user community. This position will provide support for all users experiencing problems with desktop hardware, software and other computer related technology with the primary focus as follows: imaging of PC’s, Laptop’s and MAC’s using SCCM and Casper, analyzing and performing maintenance and repairing of personal computer hardware, software and peripherals for enterprise customers, installation of printers, activation of network ports including desktop patching in IDF, assisting remote users and remote sites including user and departmental moves as required.The Desktop Support Technician is responsible for the support of the user community at the Keck Medicine of USC hospitals and clinic locations. This position will provide support for all users experiencing problems with desktop hardware, software and other computer related technology with the primary focus as follows: imaging of PC’s, Laptop’s and MAC’s using SCCM and Casper, analyzing and performing maintenance and repairing of personal computer hardware, software and peripherals for enterprise customers, installation of printers, activation of network ports including desktop patching in IDF, assisting remote users and remote sites including user and departmental moves as required.Essential Duties:Provide technical and troubleshooting assistance to Keck Medicine of USC end users as required.Provide superior customer service, training and support to Keck Medicine of USC end users as required.Adhere to Keck Medicine of USC IT processes and practices.Identify and recommend ways to improve processes to Keck Medicine of USC IT Client Services team.Communicate and escalate customer service issues to management in order to resolve quickly and efficiently.Responds to questions from users or escalates their issues to an IT manager at Keck Medicine of USC IT.Assist in the installation, repair and maintenance of work stations at all Keck Medicine of USC hospitals and clinic locations.Prepares defective parts for shipment to manufacturer.Assist in maintaining records or parts inventory for spare equipment.Attends vendor training workshops to gain proficiency in workstation and peripheral equipment servicing.Ability to perform on-call duties.Performs other duties as assignedRequired Qualifications:Req High school or equivalentReq 6 months experience in IT up to two (2) years requiredReq Experience with or exposure to the following: – Operating systems: Windows 7, 10, OS X – Office Productivity Software: Office 2010 and 2016 – Cerner – Footprints – KronosReq Must demonstrate excellent customer service and communication skillsReq Must demonstrate ability to learn and continue learning new systems and willingness to take on additional responsibilitiesReq Must demonstrate ability to work both independently and cooperatively in a team as needed and follow-up towards the successful completion of assigned tasksPreferred Qualifications: Pref Associate’s degree Degree in a related fieldPref Experience in Desktop supportRequired Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The hourly rate range for this position is $25.00 – $39.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Under minimum supervision and guidance of the department leader and/or seasoned analysts, the Integration Developer Analyst II will work with various Keck Medicine IS teams to develop and test, implement solutions that require a HL7 interface. The position will serve as the subject expert as it relates to interfaces. Also, this position will be responsible for identifying and documenting information technology design specifications based on analysis/assessment of user needs and generate need-gap analyses. • In addition, the Integration Developer Analyst II is responsible to ensure data integrity, extraction, analyzing and transforming data. The Integration Develop Analyst II also understands the functional workflow and processes of the Departments he/she supports and maintains system functionality leveraging USC’s various technologies including but not limited to Cerner Foreign Systems Interface, OpenView, OpenEngine, and Cloverleaf Integration Engine. This role should have attained certificate(s) in either/or Cerner/Cloverleaf certifications. Applies learned skills to perform problem resolution across integrated platforms, systems, processes and departments.Essential Duties:Customer Service: Handles customer questions and complaints, communicates with customers, handles services problems and tickets politely and efficiently, always available for customers, follows procedures, utilizes problem solving skills, maintains pleasant and professional image. Customers may include both internal department users, vendors, and peers within IS.Performance Improvement/Transformation/Innovation: Demonstrates an ongoing understanding of and actively participates in performance improvement activities, identifies and proactively pursues business transformation, uses innovation to enhance/solve current system and business workflow problems. Act as a subject matter expert for department functions in relationship to implementing and managing responsible systems.Solution Design and Development: Analyse events, documentation, requirements and needs to design and develop solutions to solve problems and/or meet organization’s needs. Helps formulate scope and objectives. Utilizes critical analytical and problem solving skills to arrive at recommendations and proposes solutions.Technical Skills and Industry Knowledge: Works independently on complex system activities both project and operational support-related, understands application build, design, and technical infrastructure, maintains knowledge up-to-date, is a technical resource for others, follows technology practices and standards (i.e. ITIL). Knowledgeable of industry best practices, conventions and regulations as well as emerging and evolving technologies.Team Work and Project Management: Helps team leader/manager/director to establish project goals, milestones and procedures, Works on projects throughout the organization, monitors and reports on project task progress, and involved in multiple projects. Manages and leads own work efforts for projects by using planning skills to manage and complete work efforts on time and on budget.Reports & Analytics: Ability to generate both standard and ad hoc reports. Ability to design and assist in developing non-standard/custom reports as required.Training: Responsible to assist with training new staff members on applicable systems/applications. Responsible for working with customer and/or vendors with training on new systems being implemented and rolled out for use in the departments.Other Duties and On-Call: Ability to fulfil On-Call requirements and other duties as assigned.Required Qualifications:Req High School or equivalentReq Bachelor’s Degree Or equivalent work experienceReq 3 years Relevant experience (Minimum 7 years of relevant business if no Bachelor’s degree)Req Familiarity and experience with Cloverleaf Integration Suite: FHIR Bridge, Clinical Bridge, Advanced Security Server, API Gateway, Cerner FSI: OpenEngine, OpenView, Ignite API, FHIR, Languages/Standards: HL7, SQL, CCL, Linux OS, Nutanix Hyper-convergence, HA Cluster environment, HL7Spy, MobaXterm, and/or Ipswitch MoveIT products a plusReq Good organization skills with ability to prioritize multiple activities in a rapidly changing environmentReq Strong customer service focusReq Proficient in Microsoft Office (Outlook, Word, Excel, Power Point)Preferred Qualifications:Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $95,680.00 – $158,230.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

It is an exciting time at USC. We are world-renowned for our innovative education, academic excellence and path-breaking research in a vibrant region exploding with potential. As part of a university that is on an upward trajectory, excellent development and advancement opportunities are possible here. Ultimately, you will support the university’s expansive, humanity-centered mission: “The development of human beings and society as a whole through the cultivation and enrichment of the human mind and spirit.”The Dana and David Dornsife College of Letters, Arts and Sciences Research Office is seeking an Associate Research Administrator to join its team and support the department in managing its day-to-day contracts and grants administrative operations.Essential responsibilities include:Participates with principal investigator in the preparation of the administrative components of proposals within parameters of sponsored and non-sponsored research guidelines.Develops, prepares, and finalizes project budgets.Reviews and approves expenditures.Serves as primary liaison and active partner between principal investigators, Office of Sponsored Research, research groups, and other departments.Collaborates with Office of Sponsored Research to ensure awards are set up properly and cost-sharing requirements are fulfilled.Develops and communicates reports supporting project status.Participates in contract closeout process.Understands, applies, and advises on university and government policies for projects.Serves as a resource on subject area and overall technical resource to principal investigator and other university staff.Participates in and contributes to process improvements.Participates as a mentor and provides cross-training, as necessary.Experience in creating and analyzing statistical reports.Must be able to utilize computer technology to access data, maintain records and generate reports.Requires strong interpersonal and communication skills (verbal and written), strong financial and accounting acumen, the ability to follow through with assigned tasks within established time frames and minimal supervision in a fast-paced environment, and exceptional focus on attention to detail and accuracy.Must be skilled in using the Microsoft Office Suite (especially Excel), other internet applications (search engines, online portals), and similar software.Broad knowledge of relevant research computer software (e.g., Microsoft Access, Outlook, SPSS, Visio, SunGard).Competency in project management.Applicant must ensure confidentiality when dealing with sensitive information, including but not limited to student, staff, or faculty files.Preferred Qualifications:Preferred Education: Bachelor’s degree in Business (Accounting/Finance preferred) or combined experience/education as a substitute for minimum education. Preferred experience: 4 yearsEducational administrative experience is a plus.Directly related contracts/grants administration experience. Knowledge of procurement needs, including sole-sourcing, cost analyses, vendor requirements, and small business reporting.Ability to review a proposal or manage a project with an understanding of the overall scope and goal of each sponsored project.Supervises: Level :May lead other staff in related work duties.Hourly range: The hourly rate range for this position is $42 – $44. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.Required Documents and Additional Information:Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents. Applications without required documents will not be considered.Job openings are posted for a minimum of (5) five business days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested.USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions after six months of employment; tuition benefits for staff and their family; free Professional Development classes; central Los Angeles location with easy access to commuter trains, buses and free tram pick up services; discounts to sporting and other campus events.Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.Minimum Education:
Bachelor’s degree
Combined experience/education as substitute for minimum education
Minimum Experience:
3 years
Minimum Field of Expertise:
Basic knowledge of governmental regulations. Strong accounting skills. Competency in
project management. A Bachelor’s Degree with broad knowledge of relevant research
computer software, e.g.: Microsoft Access, Word, Excel, PowerPoint; Outlook, SPSS,
Visio, and SunGard. Experience in creating and analyzing statistical reports. Must be able
to utilize computer technology to access data, maintain records and generate reports.
Proven oral and written communication skills to interact with other employees.

The Risk Manager (“Manager”) contributes to the day-to-day operations of the Keck Medical System’s Integrated Risk Management Program. This includes participating in proactive, system-wide risk identification, investigation, mitigation, and risk reduction activities. This role is critical to the commitment of the Integrated Risk Management Department (“Risk Management Department”) to deliver collaborative, data-driven risk management and risk mitigation services to the Keck Medical System. The Manager serves as a subject matter expert providing risk management consultation and support to providers and staff in the healthcare setting.Essential Duties:Planning and Organization – Assists the Director of Risk Management in the daily operations of the Risk Management Program. Assists the Risk Management Department with system-wide projects i.e., Culture of Safety, Risk/Patient Safety, Team STEPPS ensuring programs support unique needs of the designated assigned area.Communication – Builds and maintains trust relationships with both internal and external customers to enhance communication regarding risk and safety. Collects and communicates significant information and data to appropriate members of the healthcare team. Facilitates various risk-related meetings, i.e., critical debriefing, investigations and other meetings with internal and external key stakeholders. Collaborates with units throughout the healthcare setting to identify and assess unusual incidents, unexpected outcomes, and potential risks, translating learnings into the development of loss prevention strategies.Consultation – Acts as a liaison to administration, management, and healthcare staff to provide guidance on issues such as consent, patient-family concerns, documentation, disclosure, family conferences, and policy and procedure development. Serves as a resource and consultant for risk management activities on an on-going basis and per request.Education – Assists in efforts to increase understanding in the healthcare setting of patient safety and risk management principles through dedicated educational programs for staff.Patient Safety Events Review, Investigation & Follow-up – Performs comprehensive system analysis of patient safety events utilizing just culture principles and standard processes. Completes required reporting and documentation in accordance with legal, regulatory, accreditation standards and requirements. Investigates, evaluates, and analyzes events that threaten or potentially threaten patient safety through the following: review of medical records, identification and interview of staff, collection of data and/or creating timelines, review of related literature, and review of event reporting. Demonstrates knowledge and competency of maintaining event reporting system and review, investigation, and evaluation of harm events per defined process and policy. Focuses on high reliability concepts when developing improvement initiatives and corrective actions.Special Projects/Initiatives – Facilitates and/or participates with various task forces, cabinets, and ad-hoc committees both at the system and entity level to implement identified patient safety and clinical risk initiatives as needed with on-going monitoring and involvement to assure continued progress. Coordinates the selection, presentation, and follow-up of cases to assigned committees.Leadership – Supports the organization and leadership. Acts as a role model to others..Risk Management – Participates in implementing, monitoring, and documenting an integrated, comprehensive, and proactive risk management program for the Risk Management Program at Keck Medical System. This includes identifying and tracking risk through trend analysis of incidents, leading investigations of adverse events, conducting risk assessments, creating risk registers, prioritizing risk, developing risk mitigation plans, developing corrective action plans and risk reduction strategies, and assisting with formulation and implementation strategies for best practices and risk reduction strategies. Facilitates the development of written procedures and guidelines, as needed, to direct the provision of risk management services effectively across the healthcare setting. Maintains current and accurate knowledge of regulations, laws and standards pertaining to the healthcare setting at Keck Health System, including, but not limited to, FDA, TJC, AAAHC, NCAA, CDPH and CMS Medicare Conditions of Participation. Knowledge of and abides by the American Society for Healthcare Risk Management (ASHRM) Healthcare Risk Management Code of Professional Conduct . Reports to external agencies, as applicable.Data Management – Works within the incident reporting system to collect information related to incidents.. Collects and trends patient safety and clinical risk data to guide initiatives and improvement efforts. Demonstrates advanced data management, communication, analytical and decision-making skills on a consistent basis to effectively work with project teams to understand and respond to meaningful data, generating change at both the entity and system level through the entire project life cycle. Manages, tracks, trends, and analyzes the frequency and causation of general categories and types of incidents and accidents. Assists with managing and analyzing risk management data including management of online incident report system and tracking incidents to closure. Audits medical records and monitors performance measures for risk management sentinel events, report events and trends. Assists with FMEA, gap analysis, and incident trend analysis.Information Technology – Administers all aspects of electronic risk management reporting system; planning, implementation, controlling and oversight.Performs other duties as assigned.Required Qualifications:Req Bachelor’s degree Bachelor’s degree in Nursing, Healthcare Administration, Business management, or related field. If degree is currently in-process, must be completed within two years of hire date.Req 3-5 years Experience in risk management, utilizing risk management, liability, loss control principles and/or relevant experience in healthcare. *One year risk management internship completed at Keck Medicine of USC may be substitute for one year required work experience.Req Coordinating systems to identify, evaluate, monitor, and reduce/eliminate risk exposuresReq Working to identify risk, quantify and prioritize risk, capture, and learn from near misses and good catches, along with being proactive and creating value to the organizationReq Managing occurrence reporting, data collection, analysis, tracking, and trendingReq Consulting and educating management, staff, patients, and guests on risk exposures, prevention, and reduction strategiesReq Excellent analytical, problem-solving, planning and evaluation skills.Req Able to develop, compile and analyze statistical reports.Req Must be highly skilled at working with various departments within a large medical center, and will manage initiatives from inception through implementation.Req Possess strong presentation and interpersonal skillsPreferred Qualifications:Pref Master’s degree Master’s degree in Nursing, Healthcare Administration, Business management, or related field.Pref Certified Risk Manager Successful completion of a specialized education program in Risk Management and/or certification in Risk Management.Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)The annual base salary range for this position is $94,680.00 – $158,230.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.